EE Outage Report in Andoversford, Gloucestershire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Andoversford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Andoversford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 26: Problems at EE
EE is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (39%)
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Internet (36%)
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Total Blackout (11%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Andoversford, Gloucestershire, England
The most recent EE outage reports came from the following cities: Cirencester, Bourton on the Water, Stroud, Cheltenham, Gloucester and Moreton in Marsh.
| City | Problem Type | Report Time |
|---|---|---|
 Cirencester |
Total Blackout | |
| Bourton on the Water |
Internet | |
| Stroud |
Internet | |
| Stroud |
Wi-fi | |
| Cheltenham |
Phone | |
| Cheltenham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Andoversford, England
Latest outage, problems and issue reports in Andoversford and nearby locations:
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johnoldham
(@john_chelt) reported
from
Cheltenham, England
Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham
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Craig salter
(@Craigs126) reported
from
Gloucestershire, England
@EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,
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GeogOnOut
(@GeogOnOut) reported
from
Gloucestershire, England
@EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?
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Barry Higgins
(@barryhiggins3) reported
from
Gloucestershire, England
@EE is there any news on the status of the issues with data gifting. It’s been down since Friday and as yet I haven’t seen any official acknowledgement from your twitter account on the issue. Support and customer services have confirmed there is an issue.
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Grant Walker
(@G_Dubya_Walker) reported
from
Cheltenham, England
@EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it
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Cyril Bunt
(@Cyril_Bunt) reported
from
Tewkesbury, England
@EE can you please update me with when the phone signal will improve because I've had many important phone calls disconnect and I have had this going on for months now.
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Runcle
(@rwr159) reported
from
Cheltenham, England
@EE what going on I have no signal, only got signal though WiFi
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Matt Thomas
(@mattthomas28) reported
from
Cheltenham, England
If @EE call me again saying “as a valued business customer we have a great deal......” STOP This isn’t a business phone, tariff or anything like that - get your facts right, remove my number this database!!! Rude customer service is never good service by the way #EE
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Charm
(@CharmiZen) reported
from
Stroud, England
@EE Hello Michael, thank you for your reply. I have tried all the usual tips. Everything is green, looking as if there's a connection but there isn't. I just rang EE and was told by recorded voice that there is a problem in this area.
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Charnock🇲🇹🏴
(@NathCharnock) reported
from
Gloucestershire, England
@EE any chance of letting me log into the app or website, keep banging at me to pay my bill but last 3 weeks both down
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Terry Gladden
(@TerryGladden) reported
from
Cheltenham, England
Second year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival
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Tim Cooper
(@TimcTim) reported
from
Cheltenham, England
@ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then
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Matt Gardner
(@MattGardner_UK) reported
from
Cheltenham, England
Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service
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John Summers MBCS
(@jsummers71) reported
from
Gloucestershire, England
@EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...
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Jamie Neate
(@Jamie_Neate) reported
from
Tewkesbury, England
@EE Hi there. Two questions. When does NHS unlimited data end? Also I’ve just moved house and the area I’m in it’s awful 4G and even 3G! Luckily enough I can connect to a hotspot. Is there any chance I can get better signal because I don’t get any.I’ve heard about EE booster pack
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Charm
(@CharmiZen) reported
from
Stroud, England
@EE Thank you. The problem in the general area was fixed, except for mine. A helpful customer adviser helped me out and together we fixed it 👍😁
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Matt Willis
(@mattwrailbus) reported
from
Cheltenham, England
@EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!
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bexx 🧜🏻♀️🌈
(@BeeSansMerci) reported
from
Stroud, England
@EE Thank you, Jess. I’ve tried to cancel via my EE app and via the website, but it says I can’t remove the add on.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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🥄
(@racingspoon) reported
@Gizzipig @EE The app was totally rebuilt about 2 months ago and there has been quite a few issues. Always a good idea to delete and re-download. I wouldn’t call through at moment as that’s definitely a known issue on PaYG accounts and the app.
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Paul in Pewsey
(@PaulInPewsey) reported
@EE Shame you can’t make your network last longer…
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EmmaBrownELC
(@brown_elc) reported
@EE so fed up on broken broadband connection..two weeks ago I had a week of little to no internet. New modem sent..again yesterday and yesterday day little to no internet! #Help
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scott young
(@scottyy20) reported
@EE Absolutely terrible customer service
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Tristan Tullett
(@TristanTullett) reported
Seems @EE like to lie, I've got 4 lines been with you 10+ years never missed a payment, upgrade yesterday and best plan for samsung 22+ 125gb data was £30 upfront £59 a month(16:03 placed), 10:34 this morning I get a txt same phone,data £0 upfront £42.30 a month
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Gary Brown
(@Gazbrown1981) reported
@EE sort the signal out around ox14 4te. absolutely pony
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Steven ***** TAP.dip
(@StevenH_LnD) reported
@EE Not sure, I filled in the online form asking to cancel x 4 and have to wait 72 hours for a reply. Hope to find out Monday.
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John Ellison💙 ♿️ 🇵🇸 🦉 SWFC Blues Guitarist
(@johnellison) reported
@EE @bt_uk making a big song and dance about uninterrupted Wi-Fi using EE, yesterday I experienced a power cut and when I tried to get emergency help via my EE mobile, it wouldn't connect to internet, who's fault is it, BT say it's you guys?
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Jay
(@jay__o86) reported
@EE I've got zero signal at home now, only seems to have been a problem the past few days. Could you check this for me?
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Natalie Needham
(@natalie_needham) reported
@BabyLossLawyer @EE EE are useless..... I had hassle with them and they have still got my bills wrong.... customer service is shocking 🙄