EE

EE Outage Report in Stroud, Gloucestershire, England

Problems detected

Users are reporting problems related to: phone, internet and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Stroud, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Stroud, Gloucestershire, England 10/11/2025 11:35

October 11: Problems at EE

EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (41%)

    Phone (41%)

  2. Internet (35%)

    Internet (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Stroud, Gloucestershire, England

The most recent EE outage reports came from the following cities: Tetbury, Gloucester, Cheltenham, Cirencester and Stroud.

Loading map, please wait...
City Problem Type Report Time
United KingdomTetbury Phone
United KingdomTetbury Phone
United KingdomGloucester Internet
United KingdomCheltenham Phone
United KingdomCheltenham TV
United KingdomCirencester Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

  • GeogOnOut GeogOnOut (@GeogOnOut) reported from Gloucestershire, England

    @EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?

  • InnovationPj pj.innovation (@InnovationPj) reported from Cheltenham, England

    @Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.

  • mattwrailbus Matt Willis (@mattwrailbus) reported from Cheltenham, England

    @EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!

  • TimcTim Tim Cooper (@TimcTim) reported from Cheltenham, England

    @ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?

  • BeeSansMerci bexx 🧜🏻‍♀️🌈 (@BeeSansMerci) reported from Stroud, England

    @EE Thank you, Jess. I’ve tried to cancel via my EE app and via the website, but it says I can’t remove the add on.

  • stedge27 steve chester (@stedge27) reported from Gloucestershire, England

    Dear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor

  • MattGardner_UK Matt Gardner (@MattGardner_UK) reported from Cheltenham, England

    Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service

  • MichaelAlanHunt The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then

  • lovehayleybeth Hayley Beth 🌛🌝🌜 (@lovehayleybeth) reported from Churchdown, England

    I've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?

  • pippinsboss Jim Simons (@pippinsboss) reported from Cheltenham, England

    Excellent service from @EE. We had an intermittent broadband problem. Their Web site says text HELP to them, so I did. A robatvtwxrws back a few minutes later to say it had done some tests, found that there was indeed a problem, and said a human would call shortly. 1/3

  • john_chelt johnoldham (@john_chelt) reported from Cheltenham, England

    Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham

  • TomGibbon_ Tom Gibbon (@TomGibbon_) reported from Gloucestershire, England

    @EE is service down in Gloucester? Neither me or my wife can make or receive calls.

  • Peterbutt Peter butt (@Peterbutt) reported from Malmesbury, England

    Email claiming to be from @EE trying to get money from me. Fortunately I always check on the real websites for problems with my account.

  • Craigs126 Craig salter (@Craigs126) reported from Gloucestershire, England

    @EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,

  • Dannyk83 Daniel kalus (@Dannyk83) reported from Dursley, England

    @autoalex @EE Bin EE go with virgin much better deals and much cheaper and the signal is just as good

  • G_Dubya_Walker Grant Walker (@G_Dubya_Walker) reported from Cheltenham, England

    @EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it

  • MichaelAlanHunt The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**

  • NickJon35088102 Nick Jones (@NickJon35088102) reported from Andoversford, England

    Warning I have been told that @EE do not hold warrantys on phones they sell. My wife's 6 month old @oppo phone got wet in the rain it stopped working when she plugged in the charger. I was told I would have to take it up with oppo direct. 20+ years a customer with 4 contact's 😡

  • jsummers71 John Summers MBCS (@jsummers71) reported from Gloucestershire, England

    @EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...

  • welshkunoichi Michelle Murray (@welshkunoichi) reported from Cheltenham, England

    @EE is there something wrong the EE signal?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • amerp_123 Amer Pervez (@amerp_123) reported

    @EE good afternoon Are you ablet to cancel my PAC code request. I requested to see how much I requested to see how much I owe but now can't upgrade online

  • _whatlizloves Liz 🌎 (@_whatlizloves) reported

    @EE please help

  • ashleighxxg IG - ashleighgeex (@ashleighxxg) reported

    @pompeymackem @EE Mines not working either I’m in Gateshead in Newcastle

  • Dondy_86 Donald Mitchell 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Dondy_86) reported

    @EE Been needing help with my home broadband for the last couple of days. I’ll just be phoning and cancelling it

  • avirvisva Mahendran Kumar (@avirvisva) reported

    Hey @EE , I am trying to upgrade via Web, I am Keep getting error login, trying to reset my password, but after few days of tryin, your password reset mail never comes , trying today 2 times so far over an hour ... Bloody wasting time here

  • lisaaaaaaa_ward Lisa ward (@lisaaaaaaa_ward) reported

    @EE So I would like to take it to wales and where I go the network on my phone is hurrendous!! I hear lots of people who can’t use their phones either. So what I would like to know with my ee phone not being good, would this device be the same? I’ve been on coverage checker also

  • jadeeey92 Jade (@jadeeey92) reported

    @EE zero signal again in Hawick. Think we’ve been patient enough after a few weeks of unreliable and lack of signal for upgrade works (and minimal communication re the matter)… 😠

  • chizical Chizical (@chizical) reported

    @EE My internet speed using your wifi router averaged a 30-35 mbps but for some reason today it went down to 5-10 mbps making my connection very slow. I need your help!

  • n_s_martin Martin (@n_s_martin) reported

    @ShandyAndy20 @SamsungUK Haveing the same problem with @ee been told now i wont get it till at least tuesday

  • divablaize celeste gibson (@divablaize) reported

    @EE can somewhat contact me please. Raised an issue with mgr at the Livingston EE shop and he has not contacted me yet .