EE outages and service status in Stroud, England

Problems in the last 24 hours in Stroud, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stroud, England

The most recent EE outage reports came from the following cities: Gloucester.

City	Problem Type	Report Time
Gloucester	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

• 
  johnoldham (@john_chelt) reported 8 minutes ago from Cheltenham, England

  Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham

• 
  Matt Willis (@mattwrailbus) reported 9 minutes ago from Cheltenham, England

  @EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!

• 
  Hayley Beth 🌛🌝🌜 (@lovehayleybeth) reported 9 minutes ago from Churchdown, England

  I've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?

• 
  Tom Gibbon (@TomGibbon_) reported 12 minutes ago from Gloucestershire, England

  Any chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.

• 
  Jim Simons (@pippinsboss) reported 12 minutes ago from Cheltenham, England

  Excellent service from @EE. We had an intermittent broadband problem. Their Web site says text HELP to them, so I did. A robatvtwxrws back a few minutes later to say it had done some tests, found that there was indeed a problem, and said a human would call shortly. 1/3

• 
  Tom Gibbon (@TomGibbon_) reported 16 minutes ago from Gloucestershire, England

  Any chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.

• 
  Michelle Murray (@welshkunoichi) reported 17 minutes ago from Cheltenham, England

  @EE is there something wrong the EE signal?

• 
  Matt Thomas (@mattthomas28) reported 20 minutes ago from Cheltenham, England

  If @EE call me again saying “as a valued business customer we have a great deal......” STOP This isn’t a business phone, tariff or anything like that - get your facts right, remove my number this database!!! Rude customer service is never good service by the way #EE

• 
  bexx 🧜🏻‍♀️🌈 (@BeeSansMerci) reported 22 minutes ago from Stroud, England

  @EE Thank you, Jess. I’ve tried to cancel via my EE app and via the website, but it says I can’t remove the add on.

• 
  Matt Gardner (@MattGardner_UK) reported 24 minutes ago from Cheltenham, England

  Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service

• 
  The Michael Hunt (@MichaelAlanHunt) reported 27 minutes ago from Gloucestershire, England

  @EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then

• 
  Runcle (@rwr159) reported 29 minutes ago from Cheltenham, England

  @EE what going on I have no signal, only got signal though WiFi

• 
  steve chester (@stedge27) reported 34 minutes ago from Gloucestershire, England

  Dear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor

• 
  Mick Dundee (@imlost187) reported 34 minutes ago from Malmesbury, England

  @EE Yes. Just FYI this will now be the 10th time ive been 'advised' to reset my network settings. This issue has been going on for well over a year. Every staff member here avoids EE for this reason. Its clearly a coverage issue rather than a device specific one.

• 
  Charnock🇲🇹🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@NathCharnock) reported 39 minutes ago from Gloucestershire, England

  @EE any chance of letting me log into the app or website, keep banging at me to pay my bill but last 3 weeks both down

• 
  Charm (@CharmiZen) reported 40 minutes ago from Stroud, England

  @EE Thank you. The problem in the general area was fixed, except for mine. A helpful customer adviser helped me out and together we fixed it 👍😁

• 
  Barry Higgins (@barryhiggins3) reported 58 minutes ago from Gloucestershire, England

  @EE is there any news on the status of the issues with data gifting. It’s been down since Friday and as yet I haven’t seen any official acknowledgement from your twitter account on the issue. Support and customer services have confirmed there is an issue.

• 
  GeogOnOut (@GeogOnOut) reported 60 minutes ago from Gloucestershire, England

  @EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?

• 
  Nick Jones (@NickJon35088102) reported 1 hour ago from Andoversford, England

  Warning I have been told that @EE do not hold warrantys on phones they sell. My wife's 6 month old @oppo phone got wet in the rain it stopped working when she plugged in the charger. I was told I would have to take it up with oppo direct. 20+ years a customer with 4 contact's 😡

• 
  Tim Cooper (@TimcTim) reported 1 hour ago from Cheltenham, England

  @ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rachel Bullen (@Rach_M_B) reported 3 minutes ago

  @EE Hi, can you please confirm why your service for vulnerable customers is so bad. My elderly mother in law, recently discharged from hospital and lives alone, has been waiting for two days for an engineer, and your customer service team cannot seem to confirm a date for this.

• 
  SMV (@MissSmallVoice) reported 5 minutes ago

  @EE Hi, I got msg saying "Your Voicemail PIN has been changed. If you have not requested this, please call Customer Services immediately." After 150, what do I select next please, to sort out this PIN issue? I've called 150 3 times now & end up down 3 rabbit holes. Thank you

• 
  Bev Nicholas (@bevangeleyes) reported 5 minutes ago

  @EE hey, I’ve taken o it a new contract with EE to start next month. Do I need to cancel my current contract with EE or will it do it automatically? Thanks

• 
  @thedrmike.bsky.social (@The_Dr_Mike) reported 5 minutes ago

  **** you @ee that's best part of an hour I've wasted trying to view my bills, look at upgrade options - phone & broadband but you website is so shite at loading pages, or not as is the case I'm now exploring other providers options - poor customer service extends to your website

• 
  Barney T (@barrytardy) reported 5 minutes ago

  Rang @EE today as I had a problem with my bill. She told me she’d give me a better TV package for 3 months as a sorry for their mistake, not telling me she was signing me up for another 24 months! Should be hauled aside for dodgy sales tactics-kept me on the line for 45 minutes!

• 
  PIX (@PIXX3L5) reported 8 minutes ago

  @EE Leave me alone EE, 2hr calls every month trying to sort your issue out only to be passed to someone else having to explain multiple times. Hopefully with @Ofcom help I will be able to terminate my contract early without charge.

• 
  Danny Healy (@DannyHealy9) reported 9 minutes ago

  Just got cut off by a member of your small business team, taking a complaint is above their pay grade, go to a store sir. @EE

• 
  ThatScottishGuy (@TSG_SWAGSHYT3) reported 13 minutes ago

  these guys are genuine israelites "ohhh we have no idea whats wrong haha whoospie ******* doodle" YES YOU DO EVERYONE ELSE WHO USES YOUR ****** SERVICE ALSO HAS NO WIFI GO **** YOURSELVES @EE

• 
  Charles Salt (@CharlesSalt3) reported 13 minutes ago

  @EE Thank you very much for your quick and responsive reply, however, it didn’t work! No help from HELP 66033, as far as I read it, the whole thing since joining BT has gone bonkers, it’s costing me a fortune for absolutely nothing, every penny counts when you rely on on pension

• 
  Sajjad El Patron (@SajjadElPatron) reported 18 minutes ago

  @EE I waited one day and no one came to pickup and just said sorry. And want to come another day and time slot is 9am to 5pm. What do you think we have nothing to do all day and we wait for them to come and collect. Which courier service give a time slot of whole day 🤔🤔🤔