EE Outage Report in Stroud, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Stroud, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at EE
EE is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Stroud, Gloucestershire, England
The most recent EE outage reports came from the following cities: Cirencester, Stroud, Cheltenham and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Cirencester |
Phone | |
| Cirencester |
Wi-fi | |
| Stroud |
Internet | |
| Stroud |
Total Blackout | |
| Stroud |
Total Blackout | |
| Cheltenham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
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Jim Simons
(@pippinsboss) reported
from
Cheltenham, England
Excellent service from @EE. We had an intermittent broadband problem. Their Web site says text HELP to them, so I did. A robatvtwxrws back a few minutes later to say it had done some tests, found that there was indeed a problem, and said a human would call shortly. 1/3
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Tom Gibbon
(@TomGibbon_) reported
from
Gloucestershire, England
Any chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.
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Grant Walker
(@G_Dubya_Walker) reported
from
Cheltenham, England
@EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it
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pj.innovation
(@InnovationPj) reported
from
Cheltenham, England
@Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.
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Peter butt
(@Peterbutt) reported
from
Malmesbury, England
Email claiming to be from @EE trying to get money from me. Fortunately I always check on the real websites for problems with my account.
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Hayley Beth 🌛🌝🌜
(@lovehayleybeth) reported
from
Churchdown, England
I've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?
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johnoldham
(@john_chelt) reported
from
Cheltenham, England
Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then
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Daniel kalus
(@Dannyk83) reported
from
Dursley, England
@autoalex @EE Bin EE go with virgin much better deals and much cheaper and the signal is just as good
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Matt Willis
(@mattwrailbus) reported
from
Cheltenham, England
@EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!
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Michelle Murray
(@welshkunoichi) reported
from
Cheltenham, England
@EE is there something wrong the EE signal?
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Tom Gibbon
(@TomGibbon_) reported
from
Gloucestershire, England
@EE is service down in Gloucester? Neither me or my wife can make or receive calls.
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Matt Gardner
(@MattGardner_UK) reported
from
Cheltenham, England
Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service
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Nick Jones
(@NickJon35088102) reported
from
Andoversford, England
Warning I have been told that @EE do not hold warrantys on phones they sell. My wife's 6 month old @oppo phone got wet in the rain it stopped working when she plugged in the charger. I was told I would have to take it up with oppo direct. 20+ years a customer with 4 contact's 😡
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Tim Cooper
(@TimcTim) reported
from
Cheltenham, England
@ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**
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John Summers MBCS
(@jsummers71) reported
from
Gloucestershire, England
@EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...
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GeogOnOut
(@GeogOnOut) reported
from
Gloucestershire, England
@EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?
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Craig salter
(@Craigs126) reported
from
Gloucestershire, England
@EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,
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steve chester
(@stedge27) reported
from
Gloucestershire, England
Dear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Ka
(@andyfkaka) reported
@EE pretty unhappy with EE. Ordered an upgrade on Friday with a 24 hour despatch. iPhone was in stock per website. It’s been 4 days and not a peep. Called up today and told on back order 7 days. Website misleading consumers. Quite like to cancel my upgrade and leave EE.
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💎🌱 𝔹𝕦𝕞𝕓𝕝𝕖𝕊𝕥𝕚𝕝𝕥𝕤𝕜𝕚𝕟 🌱💎
(@B_Stiltskin) reported
You need to up your customer service game! I was paying £25 for 30Gb, unlimited txts and calls but have switched to @EE now I have 160gb, unlimited calls and texts for £20! Result.
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David Ryan
(@david_bazinga) reported
@EE hi I can't log into my ee app I've uninstalled it then reinstalled it still the same issue?? Help please
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marty
(@MartynLow) reported
@EE I’ve ported my number to my EE SIM card, my texts are still working but the calls have stopped & the new number hasn’t come across. Can’t call 150 either. Can you help?
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kevin harding
(@k71vnh) reported
I have to say @EE and @SamsungMobile very poor customer service ! Attempting to sort a charging issue with phone and EE gave an "mot" and refer to Samsung, Samsung process of trying to get help is deliberately difficult and complicated , got my money now not Interested
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no such thing as ..just Julie 😂
(@Rocco76564224) reported
@AldenSmith1994 @EE Nope load of crap like the rest
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Dafydd Gaule
(@Dafydd_plays) reported
I pay for top tier Television, but my internet can’t support high quality streaming very Sadge @EE step up your game
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Macintosh Court Tenant
(@TenantCourt) reported
Do EE customer services ever respond? @EE, taking money for nothing is not the way forward, that behaviour is called #extortion #fraud please address your customers concerns as swiftly as you take our money!
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Mike Bend
(@miekdneb) reported
@EE Nope, I would be a new customer. I've tried the store on 3 different devices, all are the same
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Alice Gray
(@AliceJaneGray) reported
@GilesPalaeoLab @EE Literally this week found out that EE’s ‘free’ tablet they gave me last year with my broadband/phone package wasn’t free and they had been charging me for it… despite the fact I never wanted it but it was ‘free’ and made my contract cheaper… until it didn’t.