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EE Outage Report in Stroud, Gloucestershire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Stroud, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Stroud, Gloucestershire, England 11/18/2025 15:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Stroud, Gloucestershire, England

The most recent EE outage reports came from the following cities: Gloucester, Stroud, Tetbury and Cheltenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomGloucester Internet
United KingdomStroud Phone
United KingdomTetbury Phone
United KingdomTetbury Phone
United KingdomGloucester Internet
United KingdomCheltenham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

  • jsummers71 John Summers MBCS (@jsummers71) reported from Gloucestershire, England

    @EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...

  • TimcTim Tim Cooper (@TimcTim) reported from Cheltenham, England

    @ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?

  • Peterbutt Peter butt (@Peterbutt) reported from Malmesbury, England

    Email claiming to be from @EE trying to get money from me. Fortunately I always check on the real websites for problems with my account.

  • CharmiZen Charm (@CharmiZen) reported from Stroud, England

    @EE Thank you. The problem in the general area was fixed, except for mine. A helpful customer adviser helped me out and together we fixed it 👍😁

  • Dannyk83 Daniel kalus (@Dannyk83) reported from Dursley, England

    @autoalex @EE Bin EE go with virgin much better deals and much cheaper and the signal is just as good

  • mattthomas28 Matt Thomas (@mattthomas28) reported from Cheltenham, England

    If @EE call me again saying “as a valued business customer we have a great deal......” STOP This isn’t a business phone, tariff or anything like that - get your facts right, remove my number this database!!! Rude customer service is never good service by the way #EE

  • Craigs126 Craig salter (@Craigs126) reported from Gloucestershire, England

    @EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,

  • MichaelAlanHunt The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**

  • NathCharnock Charnock🇲🇹🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@NathCharnock) reported from Gloucestershire, England

    @EE any chance of letting me log into the app or website, keep banging at me to pay my bill but last 3 weeks both down

  • TerryGladden Terry Gladden (@TerryGladden) reported from Cheltenham, England

    Second year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival

  • mattwrailbus Matt Willis (@mattwrailbus) reported from Cheltenham, England

    @EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!

  • G_Dubya_Walker Grant Walker (@G_Dubya_Walker) reported from Cheltenham, England

    @EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it

  • MattGardner_UK Matt Gardner (@MattGardner_UK) reported from Cheltenham, England

    Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service

  • BeeSansMerci bexx 🧜🏻‍♀️🌈 (@BeeSansMerci) reported from Stroud, England

    @EE Thank you, Jess. I’ve tried to cancel via my EE app and via the website, but it says I can’t remove the add on.

  • GeogOnOut GeogOnOut (@GeogOnOut) reported from Gloucestershire, England

    @EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?

  • MichaelAlanHunt The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then

  • barryhiggins3 Barry Higgins (@barryhiggins3) reported from Gloucestershire, England

    @EE is there any news on the status of the issues with data gifting. It’s been down since Friday and as yet I haven’t seen any official acknowledgement from your twitter account on the issue. Support and customer services have confirmed there is an issue.

  • imlost187 Mick Dundee (@imlost187) reported from Malmesbury, England

    @EE Yes. Just FYI this will now be the 10th time ive been 'advised' to reset my network settings. This issue has been going on for well over a year. Every staff member here avoids EE for this reason. Its clearly a coverage issue rather than a device specific one.

  • john_chelt johnoldham (@john_chelt) reported from Cheltenham, England

    Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham

  • CharmiZen Charm (@CharmiZen) reported from Stroud, England

    @EE Hello Michael, thank you for your reply. I have tried all the usual tips. Everything is green, looking as if there's a connection but there isn't. I just rang EE and was told by recorded voice that there is a problem in this area.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • shacarpie Sharon (@shacarpie) reported

    @EE just brought the 4GEE WiFi mini and the WiFi name doesn’t match the WiFi name when I try to connect therefore the key does not work! Help needed please

  • 3birds4horses 3birds4horses (@3birds4horses) reported

    @EE Yeah I was sold my contract on the basis of having by sport and it stopped working. I’ve had problems with it for months and never gets resolved.

  • EmmaJaynewithaY Emma Jayne (@EmmaJaynewithaY) reported

    @EE hello I got some BeatsX Wireless Earphones | Black as an accessory on my phone plan in October. They are no longer working properly, losing Bluetooth connection constantly. How do I resolve this issue?

  • ianinsurbiton 🦈 IAN IN SURBITON 🦈 (@ianinsurbiton) reported

    Despite my initial praise the @EE on Twitter aren't answering questions regarding the outage in Surbiton. Why? 😡

  • EmmaJaynewithaY Emma Jayne (@EmmaJaynewithaY) reported

    @EE Yes no problem at all

  • LaurenEMUA Lauren Elizabeth (@LaurenEMUA) reported

    @EE no broadband for 2 days now. Your website is showing service problems any update as to when we might have service again??

  • mightymarkuk Mark Bell (@mightymarkuk) reported

    @EE My father is a carer for his brother who requires every day care. He relies on his phone 24/7 just in case something happens with his brother. He is repeatidly missing calls because of poor signal while at home. What can he do about it? He is using an iPhone 7 Plus

  • late2beauty late2beauty (@late2beauty) reported

    @EE I used your new messaging service earlier but am concerned as am still waiting for a confirmation email with my order number can you help please?

  • AdamLunn08 Adam Lunn (@AdamLunn08) reported

    @EE Hi. Yes, the advisor was very helpful, as always, but I don't really think the available options are that helpful. It looks like I'm being offered a 'good as new' replacement but that's what happened last time without me being told and I've had issues with the replacent handset.

  • KBeanbag Ned Border Collie & Beanbag (@KBeanbag) reported

    @EE EE who contacted my Dad black fri Thanks for reply Phil 👍service at Customer Service at B.T was awful Sorted it all now Cancelled the whole lot cos original date 9/12 then today engineer arrived then HO said Feb. Cancelled now.👍👍👍