EE outages and service status in Stroud, England

Problems in the last 24 hours in Stroud, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

• 
  Matt Thomas (@mattthomas28) reported 3 minutes ago from Cheltenham, England

  If @EE call me again saying “as a valued business customer we have a great deal......” STOP This isn’t a business phone, tariff or anything like that - get your facts right, remove my number this database!!! Rude customer service is never good service by the way #EE

• 
  Peter butt (@Peterbutt) reported 8 minutes ago from Malmesbury, England

  Email claiming to be from @EE trying to get money from me. Fortunately I always check on the real websites for problems with my account.

• 
  Daniel kalus (@Dannyk83) reported 11 minutes ago from Dursley, England

  @autoalex @EE Bin EE go with virgin much better deals and much cheaper and the signal is just as good

• 
  bexx 🧜🏻‍♀️🌈 (@BeeSansMerci) reported 13 minutes ago from Stroud, England

  @EE Thank you, Jess. I’ve tried to cancel via my EE app and via the website, but it says I can’t remove the add on.

• 
  Tim Cooper (@TimcTim) reported 13 minutes ago from Cheltenham, England

  @ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?

• 
  steve chester (@stedge27) reported 14 minutes ago from Gloucestershire, England

  Dear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor

• 
  Tom Gibbon (@TomGibbon_) reported 21 minutes ago from Gloucestershire, England

  @EE is service down in Gloucester? Neither me or my wife can make or receive calls.

• 
  Charnock🇲🇹🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@NathCharnock) reported 24 minutes ago from Gloucestershire, England

  @EE any chance of letting me log into the app or website, keep banging at me to pay my bill but last 3 weeks both down

• 
  The Michael Hunt (@MichaelAlanHunt) reported 28 minutes ago from Gloucestershire, England

  @EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**

• 
  John Summers MBCS (@jsummers71) reported 30 minutes ago from Gloucestershire, England

  @EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...

• 
  Grant Walker (@G_Dubya_Walker) reported 32 minutes ago from Cheltenham, England

  @EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it

• 
  Mick Dundee (@imlost187) reported 35 minutes ago from Malmesbury, England

  @EE Yes. Just FYI this will now be the 10th time ive been 'advised' to reset my network settings. This issue has been going on for well over a year. Every staff member here avoids EE for this reason. Its clearly a coverage issue rather than a device specific one.

• 
  Runcle (@rwr159) reported 37 minutes ago from Cheltenham, England

  @EE what going on I have no signal, only got signal though WiFi

• 
  GeogOnOut (@GeogOnOut) reported 42 minutes ago from Gloucestershire, England

  @EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?

• 
  pj.innovation (@InnovationPj) reported 43 minutes ago from Cheltenham, England

  @Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.

• 
  Craig salter (@Craigs126) reported 45 minutes ago from Gloucestershire, England

  @EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,

• 
  Matt Gardner (@MattGardner_UK) reported 49 minutes ago from Cheltenham, England

  Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service

• 
  Charm (@CharmiZen) reported 54 minutes ago from Stroud, England

  @EE Hello Michael, thank you for your reply. I have tried all the usual tips. Everything is green, looking as if there's a connection but there isn't. I just rang EE and was told by recorded voice that there is a problem in this area.

• 
  Tom Gibbon (@TomGibbon_) reported 55 minutes ago from Gloucestershire, England

  Any chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.

• 
  Matt Willis (@mattwrailbus) reported 58 minutes ago from Cheltenham, England

  @EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jan Thomson (@JanThomson1) reported 5 minutes ago

  @Ph1ltheee @EE That really sucks.

• 
  Aaron Paul David Bisiaux 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@AaronPDBisiaux) reported 6 minutes ago

  @EE I don’t want to discuss details with you on here. I just want to know the best way to file a complaint. Thanks.

• 
  DftguyUK (@BigGayDanxx) reported 6 minutes ago

  @EE spent ages on the phone with auto customer services. For it to end with you must text for this service and they ended the call. I do the text thing and get a response "we cant match your details to an account" So yeah.....useful service. WiFi signals been awful for days!

• 
  James Bardner 🇺🇦 (@jamesbardner) reported 8 minutes ago

  @EE Hi. Our ee internet and ee phones are rubbish. Service is dropping in and out. Terrible. Our postcode is HD8 9UN. We know you are aware of the problem but you’ve only contacted us today when it’s been going on for quite a few days. How long to fix? It’s impacting our work.

• 
  Ash 1974🔴🏐 (@andy_horner) reported 9 minutes ago

  @EE Can’t even call as your system won’t let me, really is this what you call service?!?!

• 
  💀Bob Lynch💀🇵🇸 (@Bob4Florida) reported 9 minutes ago

  @FootballCr7__ @England @EE Harry’s never won anything of any importance

• 
  Gavin (@GrumpyOwl) reported 11 minutes ago

  @EE Let's see if we can squeeze an extra fiver out of people with poor judgement! I know you can get e-sims now (and I have done previously) but it does feel like it's exploitative of people who lack the technical knowhow or confidence to do that.

• 
  Ollie Stokes (@Ollie_Stokes27) reported 11 minutes ago

  @EE I have spent considerable time attempting to resolve this matter through @EE customer service and complaints channels. I was given clear assurances had been handled but EE have not acted on their advisors agreements and gone against agreements received by EE representatives.#EE

• 
  D (@Davidaag1991) reported 13 minutes ago

  @iowrunningmum @EE But when this sort of thing happened to me when I worked there, if they said X, and there was a call on the date they said and what they said was credible (I.e. not saying you were offered free BB for life), I’d believe the customer.

• 
  🦉 Dan Oldfield 🦉 (@dano1311) reported 16 minutes ago

  @dcr_1999 @EE I had issue when I tried to change my kids contracts to sim only, tried online spend cap limit reached, went in store same, even though I was trying to spend less than currently was. Waiting to move them away from EE. Always a stress and hassle at upgrade time.