EE outages and service status in Stroud, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Stroud, including 0 direct reports.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Stroud, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 13: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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EE Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
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Matt Thomas (@mattthomas28) reported from Cheltenham, EnglandIf @EE call me again saying “as a valued business customer we have a great deal......” STOP This isn’t a business phone, tariff or anything like that - get your facts right, remove my number this database!!! Rude customer service is never good service by the way #EE
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The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England@EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**
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Terry Gladden (@TerryGladden) reported from Cheltenham, EnglandSecond year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival
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Grant Walker (@G_Dubya_Walker) reported from Cheltenham, England@EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it
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Runcle (@rwr159) reported from Cheltenham, England@EE what going on I have no signal, only got signal though WiFi
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Jim Simons (@pippinsboss) reported from Cheltenham, EnglandExcellent service from @EE. We had an intermittent broadband problem. Their Web site says text HELP to them, so I did. A robatvtwxrws back a few minutes later to say it had done some tests, found that there was indeed a problem, and said a human would call shortly. 1/3
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Charm (@CharmiZen) reported from Stroud, England@EE Thank you. The problem in the general area was fixed, except for mine. A helpful customer adviser helped me out and together we fixed it 👍😁
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Tom Gibbon (@TomGibbon_) reported from Gloucestershire, EnglandAny chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.
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Michelle Murray (@welshkunoichi) reported from Cheltenham, England@EE is there something wrong the EE signal?
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Charm (@CharmiZen) reported from Stroud, England@EE Hello Michael, thank you for your reply. I have tried all the usual tips. Everything is green, looking as if there's a connection but there isn't. I just rang EE and was told by recorded voice that there is a problem in this area.
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Matt Gardner (@MattGardner_UK) reported from Cheltenham, EnglandMobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service
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Daniel kalus (@Dannyk83) reported from Dursley, England@autoalex @EE Bin EE go with virgin much better deals and much cheaper and the signal is just as good
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Tim Cooper (@TimcTim) reported from Cheltenham, England@ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?
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pj.innovation (@InnovationPj) reported from Cheltenham, England@Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.
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John Summers MBCS (@jsummers71) reported from Gloucestershire, England@EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...
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Nick Jones (@NickJon35088102) reported from Andoversford, EnglandWarning I have been told that @EE do not hold warrantys on phones they sell. My wife's 6 month old @oppo phone got wet in the rain it stopped working when she plugged in the charger. I was told I would have to take it up with oppo direct. 20+ years a customer with 4 contact's 😡
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Mick Dundee (@imlost187) reported from Malmesbury, England@EE Yes. Just FYI this will now be the 10th time ive been 'advised' to reset my network settings. This issue has been going on for well over a year. Every staff member here avoids EE for this reason. Its clearly a coverage issue rather than a device specific one.
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Charnock🇲🇹🏴 (@NathCharnock) reported from Gloucestershire, England@EE any chance of letting me log into the app or website, keep banging at me to pay my bill but last 3 weeks both down
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Peter butt (@Peterbutt) reported from Malmesbury, EnglandEmail claiming to be from @EE trying to get money from me. Fortunately I always check on the real websites for problems with my account.
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johnoldham (@john_chelt) reported from Cheltenham, EnglandContrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Baldwin (@bloomsburykid) reported@EE Crap download speeds tonight. This is central London not some remote country location. There is no excuse for such a patchy service.
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ANIA GABB (@aniagabb) reported@EE @EE could you please help me with contacting someone regarding a refund?
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Stuart Smith (@Galaxy42_) reported@EE Yes, I have just made a complaint in regards to this. You are very clearly trying to funnel any contact that may result in a loss of finance to EE, towards your call centre where people who suffer with anxiety can be bullied and pressured into products/services they don't want.
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Lee Dixon (@ElDino169) reportedCustomer of @EE for over a decade. Phone , TV and broadband . Today is the start of the end of that relationship. Some of the worst customer service have ever come across. They are apparently allowed to charge people £39 because they got there @netflix billing wrong .
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Guy axon (@Guy19013990) reported@EE over 8 phone calls regarding my app not working and no one can fix it and you keep closing my complaints with no resolution why is it so hard for such a big company to work this out
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clearaswater (@samebothsides) reported@EE Engineer between 1 -6pm stayed in for call they just cancelled 5.10pm shocking service
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Andy Darvill (@AndyPDarvill) reported@BTBusiness the sooner I can get out of the contract with you the better…. Actually costing me money now!! Utter shite!! Possibly the worst provider I’ve been with in 23 years… @EE sold me this **** too!!
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WimpingEgo (@WimpingEgo) reported@EE At what stage of the order would I get a set up/ connection date please. @virginmedia have let me down far to many times so looking to switch to a new ISP
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Andrew Berry (@andrewsberry68) reported@EE it one thing claim to have the best service but it's now been waiting to speak to someone for 23mins, not a good service
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Jambags (@jambags) reported@EE I can’t get anywhere, I go to order help, put tracking number in and it says “it’s been delivered, click here for refund and return”, I DID NOT receive the item, there’s no option in the help section for this!