EE Outage Report in Stroud, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Stroud, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 23: Problems at EE
EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (35%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Stroud, Gloucestershire, England
The most recent EE outage reports came from the following cities: Stroud, Gloucester, Cirencester and Cheltenham.
City | Problem Type | Report Time |
---|---|---|
Stroud | Phone | |
Stroud | Internet | |
Gloucester | Phone | |
Gloucester | Internet | |
Cirencester | Phone | |
Cheltenham | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
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Peter butt
(@Peterbutt) reported
from
Malmesbury, England
Email claiming to be from @EE trying to get money from me. Fortunately I always check on the real websites for problems with my account.
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then
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Charm
(@CharmiZen) reported
from
Stroud, England
@EE Hello Michael, thank you for your reply. I have tried all the usual tips. Everything is green, looking as if there's a connection but there isn't. I just rang EE and was told by recorded voice that there is a problem in this area.
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Charm
(@CharmiZen) reported
from
Stroud, England
@EE Thank you. The problem in the general area was fixed, except for mine. A helpful customer adviser helped me out and together we fixed it 👍😁
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John Summers MBCS
(@jsummers71) reported
from
Gloucestershire, England
@EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...
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Terry Gladden
(@TerryGladden) reported
from
Cheltenham, England
Second year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival
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Charnock🇲🇹🏴
(@NathCharnock) reported
from
Gloucestershire, England
@EE any chance of letting me log into the app or website, keep banging at me to pay my bill but last 3 weeks both down
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Matt Gardner
(@MattGardner_UK) reported
from
Cheltenham, England
Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service
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bexx 🧜🏻♀️🌈
(@BeeSansMerci) reported
from
Stroud, England
@EE Thank you, Jess. I’ve tried to cancel via my EE app and via the website, but it says I can’t remove the add on.
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GeogOnOut
(@GeogOnOut) reported
from
Gloucestershire, England
@EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?
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Matt Willis
(@mattwrailbus) reported
from
Cheltenham, England
@EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!
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Mick Dundee
(@imlost187) reported
from
Malmesbury, England
@EE Yes. Just FYI this will now be the 10th time ive been 'advised' to reset my network settings. This issue has been going on for well over a year. Every staff member here avoids EE for this reason. Its clearly a coverage issue rather than a device specific one.
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Tim Cooper
(@TimcTim) reported
from
Cheltenham, England
@ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?
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Craig salter
(@Craigs126) reported
from
Gloucestershire, England
@EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,
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johnoldham
(@john_chelt) reported
from
Cheltenham, England
Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham
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Matt Thomas
(@mattthomas28) reported
from
Cheltenham, England
If @EE call me again saying “as a valued business customer we have a great deal......” STOP This isn’t a business phone, tariff or anything like that - get your facts right, remove my number this database!!! Rude customer service is never good service by the way #EE
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**
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Grant Walker
(@G_Dubya_Walker) reported
from
Cheltenham, England
@EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it
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Daniel kalus
(@Dannyk83) reported
from
Dursley, England
@autoalex @EE Bin EE go with virgin much better deals and much cheaper and the signal is just as good
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Barry Higgins
(@barryhiggins3) reported
from
Gloucestershire, England
@EE is there any news on the status of the issues with data gifting. It’s been down since Friday and as yet I haven’t seen any official acknowledgement from your twitter account on the issue. Support and customer services have confirmed there is an issue.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Aileen Burnett
(@DrBikedo) reported
@EE hi on holiday in USA. Got roaming pass activated but today we’re struggling to use data. Pls help!
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Dj Murphy
(@djmurphykavos) reported
@EE No , LS25 5LH no service or signal !
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Papahetfield
(@darrenharley43) reported
@EE I need some help please. My pack is due to renew tomorrow, however I have already been charged the £1 this afternoon and it has not reset my calls, texts or data for the week.
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HKB
(@Helenb1973) reported
@EE just wastes 30 mins in your Nugent retail park store to ask for help factory setting my phone and the manager didn't even know how to do it!
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Raul Lopez
(@rlpartida) reported
@EE Hey Chris, yes I managed to solve my problem through the phone number
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𑁍`•..☕︎📚𑁍
(@ardentlybookish) reported
@EE no I haven't. I was told to "bare with" which is the solution you always have. No proper help or answers. I'm kind of sick of it.
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Mike Hall
(@HallOfHerts) reported
@EE Doesn't bother me! Just strikes me as odd that a. You send a text to a number not on your network asking for feedback that they can't reply to, & b. effectively block feedback from anyone who decided not to migrate. Seems your missing an opportunity!
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SDOACG
(@secretdiaryofcg) reported
@EE…. so had to call u from other mobile yest- on the 0800 number as your 0207 number isn’t working. Was on hold 4 half an hour till my call was answered. Plan apparently unsuspended. Phone still not working ….
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Patrick
(@patrickseurre) reported
@EE I'd be curious to know how you think placing looooong unskippable adverts in youtube videos and pissing off potential customers is going to end up with more people wanting to use your services? It's annoying. It's unwanted. It doesn't work. Please stop.
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Steve Hunter
(@OnlySteveH) reported
My Google Pixel 6 charge point has become worn so it doesn't always accept a charge. Annoying since it is a very new phone to me and I need a reliable one. I'm not buying a GP7 at those prices! Dunno if @EE can help me. #googlepixel6 #google