EE Outage Report in Stroud, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Stroud, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Stroud, Gloucestershire, England
The most recent EE outage reports came from the following cities: Cirencester, Stroud, Cheltenham, Stonehouse and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Cirencester |
Wi-fi | |
| Stroud |
Total Blackout | |
| Cheltenham |
Phone | |
| Stonehouse |
Phone | |
| Cheltenham |
Phone | |
| Cheltenham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
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Charm
(@CharmiZen) reported
from
Stroud, England
@EE Thank you. The problem in the general area was fixed, except for mine. A helpful customer adviser helped me out and together we fixed it 👍😁
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Tim Cooper
(@TimcTim) reported
from
Cheltenham, England
@ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?
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John Summers MBCS
(@jsummers71) reported
from
Gloucestershire, England
@EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**
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Terry Gladden
(@TerryGladden) reported
from
Cheltenham, England
Second year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival
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Matt Thomas
(@mattthomas28) reported
from
Cheltenham, England
If @EE call me again saying “as a valued business customer we have a great deal......” STOP This isn’t a business phone, tariff or anything like that - get your facts right, remove my number this database!!! Rude customer service is never good service by the way #EE
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Charm
(@CharmiZen) reported
from
Stroud, England
@EE Hello Michael, thank you for your reply. I have tried all the usual tips. Everything is green, looking as if there's a connection but there isn't. I just rang EE and was told by recorded voice that there is a problem in this area.
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GeogOnOut
(@GeogOnOut) reported
from
Gloucestershire, England
@EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?
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Matt Willis
(@mattwrailbus) reported
from
Cheltenham, England
@EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!
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bexx 🧜🏻♀️🌈
(@BeeSansMerci) reported
from
Stroud, England
@EE Thank you, Jess. I’ve tried to cancel via my EE app and via the website, but it says I can’t remove the add on.
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then
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johnoldham
(@john_chelt) reported
from
Cheltenham, England
Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham
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Runcle
(@rwr159) reported
from
Cheltenham, England
@EE what going on I have no signal, only got signal though WiFi
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Craig salter
(@Craigs126) reported
from
Gloucestershire, England
@EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,
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Charnock🇲🇹🏴
(@NathCharnock) reported
from
Gloucestershire, England
@EE any chance of letting me log into the app or website, keep banging at me to pay my bill but last 3 weeks both down
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Mick Dundee
(@imlost187) reported
from
Malmesbury, England
@EE Yes. Just FYI this will now be the 10th time ive been 'advised' to reset my network settings. This issue has been going on for well over a year. Every staff member here avoids EE for this reason. Its clearly a coverage issue rather than a device specific one.
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Barry Higgins
(@barryhiggins3) reported
from
Gloucestershire, England
@EE is there any news on the status of the issues with data gifting. It’s been down since Friday and as yet I haven’t seen any official acknowledgement from your twitter account on the issue. Support and customer services have confirmed there is an issue.
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Peter butt
(@Peterbutt) reported
from
Malmesbury, England
Email claiming to be from @EE trying to get money from me. Fortunately I always check on the real websites for problems with my account.
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Grant Walker
(@G_Dubya_Walker) reported
from
Cheltenham, England
@EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it
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Matt Gardner
(@MattGardner_UK) reported
from
Cheltenham, England
Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Bethany Belle Watson
(@Bethanybelle25) reported
@EE why is my signal completely disappearing at points? In places I’ve normally been able to get full signal (eg, home!)
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Captain Shep #DogRight
(@TopSpaceXFan) reported
Just moved over to @O2 after @EE cocked up my upgrade. They claimed they couldn't upgrade me because my credit rating wouldn't allow it, despite me never missing a payment and having over $15k available credit on cards and Paypal. ***** lmao
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Andy Grigg ⚽️🏴💙
(@monkeynuts65) reported
@EE Worst offer for upgrades been with them for ever used to have 4 phones with them now 3 won’t be any come 16/1 it’s a joke can’t even match other offers
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gary
(@gixxergary) reported
@DrFrankHerold @virginmedia @EE Can’t get roaming charges where you have no signal. The decision to abandon Using EE network for O2 is baffling.
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Baloo
(@Baloo_bear) reported
@ee How can I terminate all my services with you? Defective handset and no way to sort anything apart from being shouted at by your Worcester store manager.
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Sabawoon Zazai
(@Sabawoonzazai) reported
@_Taiyella Can I have a friends and family discount code 🙏🏼 I am about to do an upgrade and the prices are so high, someone help me with a code at least #EE @EE
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CoolAir
(@CoolAir_UK) reported
@TMobileHelp @EE And you would *not* 'love to assist'. You haven't assisted me now for 4 days. How is *that*..... loving to assist? I still have NO resolution despite tweeting, calling, using your chat box 'help'.
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Peps Hall #proeu 🇬🇧🇩🇪🇪🇺 🇫🇷
(@PepsHall) reported
@EE as a frequent EU traveller I know where I will be taking my mobile contract when it is up with you..... another longterm customer gone. Shame, as other than this I am happy with your service. #RoamingCharges
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Alex McKnight
(@alexmcknight) reported
Come on @EE , reintroducing #roaming charges, seriously #disappointed with you. Try focusing on 'Our top priority is to provide great customer experience' @BTGroup put your weight behind banishing this #embarrassment
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Living Kayly
(@LivingKayly) reported
@EE @btsport How about you help paying customers who have been unable to use their phone for over a week? I have been a customer for over 10 years I'm disgusted by the treatment I am receiving