EE Outage Report in Stroud, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Stroud, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 11: Problems at EE
EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Stroud, Gloucestershire, England
The most recent EE outage reports came from the following cities: Tetbury, Gloucester, Cheltenham, Cirencester and Stroud.
| City | Problem Type | Report Time |
|---|---|---|
 Tetbury |
Phone | |
| Tetbury |
Phone | |
| Gloucester |
Internet | |
| Cheltenham |
Phone | |
| Cheltenham |
TV | |
| Cirencester |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stroud, England
Latest outage, problems and issue reports in Stroud and nearby locations:
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Matt Willis
(@mattwrailbus) reported
from
Cheltenham, England
@EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then
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steve chester
(@stedge27) reported
from
Gloucestershire, England
Dear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor
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Nick Jones
(@NickJon35088102) reported
from
Andoversford, England
Warning I have been told that @EE do not hold warrantys on phones they sell. My wife's 6 month old @oppo phone got wet in the rain it stopped working when she plugged in the charger. I was told I would have to take it up with oppo direct. 20+ years a customer with 4 contact's 😡
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Tim Cooper
(@TimcTim) reported
from
Cheltenham, England
@ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?
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Terry Gladden
(@TerryGladden) reported
from
Cheltenham, England
Second year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival
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bexx 🧜🏻♀️🌈
(@BeeSansMerci) reported
from
Stroud, England
@EE Thank you, Jess. I’ve tried to cancel via my EE app and via the website, but it says I can’t remove the add on.
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Daniel kalus
(@Dannyk83) reported
from
Dursley, England
@autoalex @EE Bin EE go with virgin much better deals and much cheaper and the signal is just as good
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John Summers MBCS
(@jsummers71) reported
from
Gloucestershire, England
@EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...
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Craig salter
(@Craigs126) reported
from
Gloucestershire, England
@EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,
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GeogOnOut
(@GeogOnOut) reported
from
Gloucestershire, England
@EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?
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pj.innovation
(@InnovationPj) reported
from
Cheltenham, England
@Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.
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Michelle Murray
(@welshkunoichi) reported
from
Cheltenham, England
@EE is there something wrong the EE signal?
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Hayley Beth 🌛🌝🌜
(@lovehayleybeth) reported
from
Churchdown, England
I've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?
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Mick Dundee
(@imlost187) reported
from
Malmesbury, England
@EE Yes. Just FYI this will now be the 10th time ive been 'advised' to reset my network settings. This issue has been going on for well over a year. Every staff member here avoids EE for this reason. Its clearly a coverage issue rather than a device specific one.
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Grant Walker
(@G_Dubya_Walker) reported
from
Cheltenham, England
@EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it
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Matt Gardner
(@MattGardner_UK) reported
from
Cheltenham, England
Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service
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Peter butt
(@Peterbutt) reported
from
Malmesbury, England
Email claiming to be from @EE trying to get money from me. Fortunately I always check on the real websites for problems with my account.
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johnoldham
(@john_chelt) reported
from
Cheltenham, England
Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Katrina Broster
(@noonie82) reported
@EE hi I was hoping someone could help. I know the phone lines will be very busy today due to Christmas, I've been on the oboe for about 20 minutes but you maybe able to help.
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Sara :)
(@Doodlebug18) reported
@EE Hi. I’m looking to upgrade to a iPhone 12 Pro in Pacific blue but it’s not in stock. I’m reluctant to do it before it is as I’m paying the early upgrade fee which reduces each day, but don’t want to miss the exisiting customer deal.. any idea of time scale for stock please?
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David Harrison
(@Harrison4683) reported
@EE are you experiencing problems with broadband in the WN8 area?
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Emma Neachell
(@thephdrunner) reported
Hi @EE please could I have an update on the seemingly never-ending issue in the B74 4LG area? When will the issue be resolved? Days? Weeks? Months? I can't use my mobile phone as a phone so would like some sort of compensation.
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Lalley7
(@lisaallen15) reported
@EE just had a new phone delivered without earphones or a charger , this can’t be right . Please help
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Alison simpson
(@Dolly2107) reported
@EE can someone get in touch with me from collections? Want to make a payment but can't make one! My partner has been on the phone for a hour due to my phone been disconnected! I need my phone there was no communication about this problem this is just a joke 🤬🤬🤬
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Bryer
(@bryer) reported
Hmmm, anyone else having issues getting on the @EE website?
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Emma Neachell
(@thephdrunner) reported
Any updates @EE as I'm still unable to make or receive calls. I'm getting a little fu*ked off now with the never-ending issues. Please can I have an estimate as to when the problem that is impacting the B74 area will be fixed?
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Kirsty Herrington
(@KHerrington83) reported
@EE Hi is there an issue with your website? Logged in and trying to top up but I get an error message: Sorry, we were unable to complete your request right now. Please call our customer service team on 150
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Nicola Webster
(@webster32nicola) reported
@EE really disappointing to find out that by taking an additional line I lose the rights to perks that other new customers get. On the phone for 40 mins when call cut out and your advisor made no attempt to call me back!!