EE

EE Outage Report in Stroud, Gloucestershire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Stroud, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Stroud, Gloucestershire, England 01/27/2026 05:20

January 27: Problems at EE

EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Stroud, Gloucestershire, England

The most recent EE outage reports came from the following cities: Cirencester, Stroud, Cheltenham, Stonehouse and Gloucester.

Loading map, please wait...
City Problem Type Report Time
United KingdomCirencester Wi-fi
United KingdomStroud Total Blackout
United KingdomCheltenham Phone
United KingdomStonehouse Phone
United KingdomCheltenham Phone
United KingdomCheltenham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

  • BeeSansMerci bexx 🧜🏻‍♀️🌈 (@BeeSansMerci) reported from Stroud, England

    @EE Thank you, Jess. I’ve tried to cancel via my EE app and via the website, but it says I can’t remove the add on.

  • Peterbutt Peter butt (@Peterbutt) reported from Malmesbury, England

    Email claiming to be from @EE trying to get money from me. Fortunately I always check on the real websites for problems with my account.

  • TerryGladden Terry Gladden (@TerryGladden) reported from Cheltenham, England

    Second year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival

  • Craigs126 Craig salter (@Craigs126) reported from Gloucestershire, England

    @EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,

  • barryhiggins3 Barry Higgins (@barryhiggins3) reported from Gloucestershire, England

    @EE is there any news on the status of the issues with data gifting. It’s been down since Friday and as yet I haven’t seen any official acknowledgement from your twitter account on the issue. Support and customer services have confirmed there is an issue.

  • NathCharnock Charnock🇲🇹🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@NathCharnock) reported from Gloucestershire, England

    @EE any chance of letting me log into the app or website, keep banging at me to pay my bill but last 3 weeks both down

  • imlost187 Mick Dundee (@imlost187) reported from Malmesbury, England

    @EE Yes. Just FYI this will now be the 10th time ive been 'advised' to reset my network settings. This issue has been going on for well over a year. Every staff member here avoids EE for this reason. Its clearly a coverage issue rather than a device specific one.

  • GeogOnOut GeogOnOut (@GeogOnOut) reported from Gloucestershire, England

    @EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?

  • CharmiZen Charm (@CharmiZen) reported from Stroud, England

    @EE Thank you. The problem in the general area was fixed, except for mine. A helpful customer adviser helped me out and together we fixed it 👍😁

  • MattGardner_UK Matt Gardner (@MattGardner_UK) reported from Cheltenham, England

    Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service

  • MichaelAlanHunt The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**

  • TimcTim Tim Cooper (@TimcTim) reported from Cheltenham, England

    @ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?

  • Dannyk83 Daniel kalus (@Dannyk83) reported from Dursley, England

    @autoalex @EE Bin EE go with virgin much better deals and much cheaper and the signal is just as good

  • john_chelt johnoldham (@john_chelt) reported from Cheltenham, England

    Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham

  • jsummers71 John Summers MBCS (@jsummers71) reported from Gloucestershire, England

    @EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...

  • mattwrailbus Matt Willis (@mattwrailbus) reported from Cheltenham, England

    @EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!

  • mattthomas28 Matt Thomas (@mattthomas28) reported from Cheltenham, England

    If @EE call me again saying “as a valued business customer we have a great deal......” STOP This isn’t a business phone, tariff or anything like that - get your facts right, remove my number this database!!! Rude customer service is never good service by the way #EE

  • G_Dubya_Walker Grant Walker (@G_Dubya_Walker) reported from Cheltenham, England

    @EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it

  • CharmiZen Charm (@CharmiZen) reported from Stroud, England

    @EE Hello Michael, thank you for your reply. I have tried all the usual tips. Everything is green, looking as if there's a connection but there isn't. I just rang EE and was told by recorded voice that there is a problem in this area.

  • MichaelAlanHunt The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • CB_7567 Camden (@CB_7567) reported

    Sim only rolling contract and @EE want to put it up by 15% a month - make it make sense? That’ll be me immediately changing to a different network! Some companies are generally just taking the mick when it comes to using the cost of living as an excuse to whack prices up

  • Darren1878nsno Darren (@Darren1878nsno) reported

    @Beths1878 @EE Knobheads mate. I took the contract out 2 months ago. Sorry but the cost of providing the service hasn't gone up 55 quid a year In 2 months

  • jennifer_ivy Jennifer Chesworth (@jennifer_ivy) reported

    My phone bill increasing by £8 a month (that’s 7.5%) in line with ‘inflation’ is outrageous. It’s time to call out companies like @EE who are profiting from and taking advantage of the cost of living crisis. Is this 7.5% increase affecting every customer? Shocking!

  • jennifer_ivy Jennifer Chesworth (@jennifer_ivy) reported

    My phone bill increasing by £8 (that’s 7.5%) in line with ‘inflation’ is outrageous. It’s time to call out companies like @EE who are profiting from and taking advantage of the cost of living crisis. Is this 7.5% increase affecting every customer? Shocking!

  • emvy03 MV (@emvy03) reported

    @MartinSLewis Hi Martin, @EE have increased the cost of contracts by ~14% for the second year, “due to inflation” which in itself is bad but half of the monthly bill is the handset - how can they justify charging inflation on this portion as well? @o2 don’t do this for example.

  • Mapps66 Matt (@Mapps66) reported

    @EE having issues upgrading with NHS discount codes, can you please see DM

  • ItsJamesPowers James 🇬🇧 (@ItsJamesPowers) reported

    @EE I think the issue may be when they attempted to change my device. last week, it has been knocked off my account. I haven't yet attempted it, as they were long queues

  • ATMadein84 Ami (@ATMadein84) reported

    @EE Brilliant weekend until I received a 14% price increase for my plan 🤬 @MartinSLewis love for you to do an update on the network providers ripping off the entire nation.

  • Alexmac74 Alex Mac (@Alexmac74) reported

    excuse me @EE what is this £14.55 per month increase you have just emailed me about??? are you out of your ******* MINDS! you can go **** yourselves along with @RishiSunak and his ******* idiots.

  • DaffodilLittley Daffodil Littley (@DaffodilLittley) reported

    @gcampbellmusic @EE IT IS OUTRAGEOUS!! £6,60 for me on top of the amount I barely could afford. Lately the service is not reliable either!! I’m leaving this company after 5 years.