EE Outage in Gloucester, England

@EE is there any news on the status of the issues with data gifting. It’s been down since Friday and as yet I haven’t seen any official acknowledgement from your twitter account on the issue. Support and customer services have confirmed there is an issue.

If @EE call me again saying “as a valued business customer we have a great deal......” STOP This isn’t a business phone, tariff or anything like that - get your facts right, remove my number this database!!! Rude customer service is never good service by the way #EE

@EE what going on I have no signal, only got signal though WiFi

Worlds gone mad.... can’t cancel my phone contact with @EE in store but I can walk outside and call them and cancel because of #GDPR apparently.... I’m stood right in front of you! Instead I’ll reveal or my personal details in a outside in a busy street!

@EE endless emails & txts telling me EE is down, then up, then down. PLEASE just make things work so we get what we pay for. If i restarted every time you messaged I’d get no work done, ever.

@EE The Wi-fi calling on my iPhone isn’t working again :( how can I fix it have tried turning off and on! And restarting the phone too!

@EE #Gloucestershire #Gloucester Off to a great start this morning NOT! BTWholesale Broadband Performance Test at 0626hrs Download Speed 10.37Mbps Upload Speed 11.52Mbps. Not good enough. Now demand Alternative Complaint Resolution.

@EE #Gloucester #Gloucestershire well speeds now dropped to 13.44Mbps on a line where speeds achievable are stated to be 77.35Mbps. Acceptable range according to BT Wholesale 40Mpbs to 77.35Mbps. First call to EE Customer Services unexpectidly dropped. Explanation?

@EE hello again, I have been let down again, was promised another call back today between 10am and 12 noon, no response! You are a complete shambles as an organisation, a total failure from start to finish @WhichUK @SamsungUK even @VodafoneUK aren’t this bad, pull your finger out

@EE Still no call back from @EE your incompetence is boundless, your customer service is bargain basement trash! #EpicFail @SamsungUK @WhichUK @BBCWatchdog

@EE They are useless as well, your customer care is very poor, you need to get better! #eechallenge get better at looking after customers, take on board lessons from bad experiences to improve, remember better customer care is worth its weight in gold, right now it's trash town!

@EE Mel I'd like you to fix it, get one person who can keep a promise, never lie and is tolerant and not arrogant and sneering. What happened to service with a smile?!

@EE today your customer service is like hot garbage, like the garbage is actually burning! I wonder how @SamsungUK feel about this, I'm having a terrible customer journey! If @EE can mess it up they will! @BBCWatchdog @WhichUK #FailArmy

@EE Sat at home o2 full signal... EE work phone no signal... go to work o2 full signal EE work phone still no signal...

@OnePlus_Support Simple enough question DM is far too private everyone needs to know this answer Your Customers would like an answer also in case their phone was lost or stolen. IF my phone was stolen how would i go about having it blocked instantly since it is not tied to a network like @EE

@OnePlus_Support Simple enough question that your Customers would like to know an answer to if Thier phone was lost or stolen. DM is far too private everyone needs to know this answer If my my was stolen how would i go about having it blocked instantly since it is not tied to a network like @EE

@brokenpromithes @EE @TIDALSupport I had the same problem with my provider before some weeks. I made a "mtr" and have seen that a router in the middle had a big paket loss. So the provider changed the Level3 carrier to another and it was working fine after some days...

@EE Such dreadful service!! Was on hold for 15mins trying to get through to your upgrades team before giving up! Makes me wonder why I'm upgrading at all, maybe l should be talking to your leaving team. Worst part is, it's probably the same team for both! #TimeToLeave

@EE The 4G coverage in my home town of another Beverley is why I mentioned the overall 4G coverage in the UK.! There are so many black spots it’s ridiculous and yet all @EE are focused on is trying to get customers into another service called 5G..! I work in the telecoms industry too

@Gr3ant @Nealraff @EE I would know, I’ve never missed one. But I know blocking outgoing calls is definitely a thing.

@EE I have another issue which I may as well deal with. Where I am living in Pinner there are so many black spots with no coverage. Other networks seem to work just wondering what can be done about it...

@salihughes @KathyBurke @EE As an @EE customer I’m very concerned at their lack of response to this. So much for protecting their customers!

@CPWTweets I really should have gone with my gut and let @EE handle my concern and offer me a better deal to begin with. Maybe there was a breakdown of communication however I don’t feel valued as a customer at #carphonewarehouse. Appreciate if this matter could be resolved.