EE Outage Report in Gloucester, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Gloucester come from postal codes GL1.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Gloucester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gloucester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at EE
EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (24%)
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Total Blackout (22%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Gloucester, England
The most recent EE outage reports came from the following cities: Gloucester, Cheltenham, Cirencester, Stroud and Cinderford.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Phone | |
| Gloucester |
Internet | |
| Cheltenham |
Phone | |
| Gloucester |
Phone | |
| Cheltenham |
Phone | |
| Cheltenham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Gloucester, England
Latest outage, problems and issue reports in Gloucester and nearby locations:
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Charnock🇲🇹🏴
(@NathCharnock) reported
from
Gloucestershire, England
@EE any chance of letting me log into the app or website, keep banging at me to pay my bill but last 3 weeks both down
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Barry Higgins
(@barryhiggins3) reported
from
Gloucestershire, England
@EE is there any news on the status of the issues with data gifting. It’s been down since Friday and as yet I haven’t seen any official acknowledgement from your twitter account on the issue. Support and customer services have confirmed there is an issue.
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Matt Willis
(@mattwrailbus) reported
from
Cheltenham, England
@EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**
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Tim Cooper
(@TimcTim) reported
from
Cheltenham, England
@ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?
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Charm
(@CharmiZen) reported
from
Stroud, England
@EE Hello Michael, thank you for your reply. I have tried all the usual tips. Everything is green, looking as if there's a connection but there isn't. I just rang EE and was told by recorded voice that there is a problem in this area.
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Hayley Beth 🌛🌝🌜
(@lovehayleybeth) reported
from
Churchdown, England
I've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?
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Terry Gladden
(@TerryGladden) reported
from
Cheltenham, England
Second year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then
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Cyril Bunt
(@Cyril_Bunt) reported
from
Tewkesbury, England
@EE can you please update me with when the phone signal will improve because I've had many important phone calls disconnect and I have had this going on for months now.
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Charm
(@CharmiZen) reported
from
Stroud, England
@EE Thank you. The problem in the general area was fixed, except for mine. A helpful customer adviser helped me out and together we fixed it 👍😁
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GeogOnOut
(@GeogOnOut) reported
from
Gloucestershire, England
@EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?
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Craig salter
(@Craigs126) reported
from
Gloucestershire, England
@EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,
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Grant Walker
(@G_Dubya_Walker) reported
from
Cheltenham, England
@EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it
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Matt Gardner
(@MattGardner_UK) reported
from
Cheltenham, England
Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service
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bexx 🧜🏻♀️🌈
(@BeeSansMerci) reported
from
Stroud, England
@EE Thank you, Jess. I’ve tried to cancel via my EE app and via the website, but it says I can’t remove the add on.
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John Summers MBCS
(@jsummers71) reported
from
Gloucestershire, England
@EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...
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Matt Thomas
(@mattthomas28) reported
from
Cheltenham, England
If @EE call me again saying “as a valued business customer we have a great deal......” STOP This isn’t a business phone, tariff or anything like that - get your facts right, remove my number this database!!! Rude customer service is never good service by the way #EE
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johnoldham
(@john_chelt) reported
from
Cheltenham, England
Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham
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Jamie Neate
(@Jamie_Neate) reported
from
Tewkesbury, England
@EE Hi there. Two questions. When does NHS unlimited data end? Also I’ve just moved house and the area I’m in it’s awful 4G and even 3G! Luckily enough I can connect to a hotspot. Is there any chance I can get better signal because I don’t get any.I’ve heard about EE booster pack
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Karen
(@rainspringrain) reported
@EE one person on shop floor a during a lunchtime with no acknowledgement when we walked in and other staff couldn’t help as they are in a meeting… which should come first, customer or meeting?!?
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Jake Brown
(@AbstractWolfy) reported
@johnpawson @EE @deb75151073 That is because the website is down till they release the iPhone at 1pm, go and check back at 1pm and the links will all go to the correct places.
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Snr Jack
(@chrisjax) reported
@DesMoffett @EE I have the same issue, registered Tuesday, phoned Wednesday, EE told me it was a BT issue, now Friday and no confirmation email.
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Ben Frank
(@BenFran71997005) reported
@EE Please my wifi around once every 3 months goes out for a few hours. Help
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Jake Brown
(@AbstractWolfy) reported
@EE Why is live chat down?
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Peter Tomkins
(@Tomkins4) reported
@EE I've never upgraded early before and would like to know what happens to the remaining balance I owe on my current contract and also what happens to my current phone. Thanks
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Gavin Frater
(@VirginiaMackem) reported
@TMobile astounded at how poor my international roaming service was recently. Heading back to the UK soon and hope I can find a solution that doesn’t mean I buy an @EE sim when I arrive.
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Arron
(@peachyp78) reported
@MarcAllera Sorry to do this however @EE are simply not responding or helping me with my issue re payments and closing an account. I need your help please? Please DM me and/or as your company to. Thank you.
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141
(@stonepitbull141) reported
@EE By the look of it you respond to people who ask for upgrades (2 hours ago) but not people who are asking for actual help as stated in your original tweet(8hrs ago)? Great service guys. Top notch. And your app has been down all day with no explanation on here. Really, really bad.
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Steven Middleton
(@S_Middleton16) reported
@Jimmy_Jostle @EE Your seriously done with @EE just because they won’t let you upgrade for a broken phone. Regardless of what plan your on, any carrier wouldn’t let you early upgrade for free with a broken phone, hell most carriers wouldn’t even offer an early upgrade if your phone wasn’t broken.