EE Outage Report in Gloucester, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Gloucester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gloucester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Gloucester, England
The most recent EE outage reports came from the following cities: Cirencester, Stroud, Cinderford, Cheltenham and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Total Blackout | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Gloucester, England
Latest outage, problems and issue reports in Gloucester and nearby locations:
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then
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Tom Gibbon
(@TomGibbon_) reported
from
Gloucestershire, England
Any chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.
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Michelle Murray
(@welshkunoichi) reported
from
Cheltenham, England
@EE is there something wrong the EE signal?
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Grant Walker
(@G_Dubya_Walker) reported
from
Cheltenham, England
@EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it
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Craig salter
(@Craigs126) reported
from
Gloucestershire, England
@EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,
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Tom Gibbon
(@TomGibbon_) reported
from
Gloucestershire, England
@EE is service down in Gloucester? Neither me or my wife can make or receive calls.
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Matt Gardner
(@MattGardner_UK) reported
from
Cheltenham, England
Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service
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johnoldham
(@john_chelt) reported
from
Cheltenham, England
Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham
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pj.innovation
(@InnovationPj) reported
from
Cheltenham, England
@Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.
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Nick Jones
(@NickJon35088102) reported
from
Andoversford, England
Warning I have been told that @EE do not hold warrantys on phones they sell. My wife's 6 month old @oppo phone got wet in the rain it stopped working when she plugged in the charger. I was told I would have to take it up with oppo direct. 20+ years a customer with 4 contact's 😡
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GeogOnOut
(@GeogOnOut) reported
from
Gloucestershire, England
@EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?
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Jim Simons
(@pippinsboss) reported
from
Cheltenham, England
Excellent service from @EE. We had an intermittent broadband problem. Their Web site says text HELP to them, so I did. A robatvtwxrws back a few minutes later to say it had done some tests, found that there was indeed a problem, and said a human would call shortly. 1/3
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steve chester
(@stedge27) reported
from
Gloucestershire, England
Dear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor
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Matt Willis
(@mattwrailbus) reported
from
Cheltenham, England
@EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!
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Tim Cooper
(@TimcTim) reported
from
Cheltenham, England
@ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?
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𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR
(@Mark_P0x0n) reported
from
Tewkesbury, England
@EE The problem lasted only for about 30 minutes. It affected all voice calls (via mobile and VOIP) and data services.
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Tom Gibbon
(@TomGibbon_) reported
from
Gloucestershire, England
Any chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**
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Jamie Neate
(@Jamie_Neate) reported
from
Tewkesbury, England
@EE Hi there. Two questions. When does NHS unlimited data end? Also I’ve just moved house and the area I’m in it’s awful 4G and even 3G! Luckily enough I can connect to a hotspot. Is there any chance I can get better signal because I don’t get any.I’ve heard about EE booster pack
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Hayley Beth 🌛🌝🌜
(@lovehayleybeth) reported
from
Churchdown, England
I've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Rets Karlsbergs
(@RKarlsbergs) reported
@EE hello, I'm currently roaming in Ireland only a few miles from Northern Ireland but I can't seem to get my data working. I have 20+gigs left but nothing will load. It was working perfectly for months only last Friday it stopped working. Plz help
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Robert Smith
(@officialrobert0) reported
@EE how are you increasing my contract again from 59 to 64 now to 73 what a joke of a company seriously increasing our bills doesn't help us in the slightest make us more skint
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Ami
(@ATMadein84) reported
@EE Brilliant weekend until I received a 14% price increase for my plan 🤬 @MartinSLewis love for you to do an update on the network providers ripping off the entire nation.
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Martin Morris
(@snoopz46) reported
@EE lovely when your complaint is ignored. Raised on 17th Feb ID1990590. This was about being lied to on black Friday, told I would get a £200 by the advisor. But then told it wasn't meant for me. Shocking. @BBCWatchdog can you help? How can you trat customers like this!!
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yvonne scoffham
(@yvonne000) reported
@EE Been with EE for over 10 years , done a comparison quote and it’s actually £2 cheaper a mth than I pay now , with an extra near on £8 on top , you’re the most expensive network. 😕 it’s a big price jump
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Johnyg2008
(@johnyg2008) reported
@EE hi, been trying to gift data to wife via app & web with no success, states is having an issue displaying data...any ideas..
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Sam
(@Samj65) reported
@EE Steph please stop copying and pasting from a script. If i’d have known that 2 months in to the contract it would have been 14.5% more expensive I wouldn’t have gone ahead! Can I return my handset please and cancel contract without penalty
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𝗣𝗮𝘂𝗹 (Sign name: Puppet) 🇺🇦💙💛
(@CodeAmidCoffee) reported
@EE That didn't quite answer my query. Some on network infrastructure but most to your CEO's bonus and the shareholders?
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Error 23-19 💚🤍💜
(@Lizmatthews87) reported
Never again with @EE took contracts out Friday only 2/3 Sims turned up signals not great cancel Saturday, tried canceling twice today and instead of canceling I get a bill 🙄 so helpful NOT
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Alison McGrigor
(@alimcgrigor) reported
@EE @MarcAllera @Ofcom - i was promised a resolution to the fraud on my account (when you sent an iPhone to a fraudster) w/i 7 days. Heard nothing. Promised a courtesy follow up call and a call from a manager (following complaint) today. Nothing. What do I do next please?