EE outages and service status in Cheltenham, England

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheltenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cheltenham, England

The most recent EE outage reports came from the following cities: Stroud, and Gloucester.

City	Problem Type	Report Time
Stroud	Phone	2 days ago
Gloucester	Wi-fi	6 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

• 
  Runcle (@rwr159) reported 55 seconds ago from Cheltenham, England

  @EE what going on I have no signal, only got signal though WiFi

• 
  Nick Jones (@NickJon35088102) reported 12 minutes ago from Andoversford, England

  Warning I have been told that @EE do not hold warrantys on phones they sell. My wife's 6 month old @oppo phone got wet in the rain it stopped working when she plugged in the charger. I was told I would have to take it up with oppo direct. 20+ years a customer with 4 contact's 😡

• 
  Charm (@CharmiZen) reported 18 minutes ago from Stroud, England

  @EE Thank you. The problem in the general area was fixed, except for mine. A helpful customer adviser helped me out and together we fixed it 👍😁

• 
  Cyril Bunt (@Cyril_Bunt) reported 23 minutes ago from Tewkesbury, England

  @EE can you please update me with when the phone signal will improve because I've had many important phone calls disconnect and I have had this going on for months now.

• 
  Matt Gardner (@MattGardner_UK) reported 28 minutes ago from Cheltenham, England

  Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service

• 
  Tom Gibbon (@TomGibbon_) reported 29 minutes ago from Gloucestershire, England

  @EE is service down in Gloucester? Neither me or my wife can make or receive calls.

• 
  Matt Thomas (@mattthomas28) reported 31 minutes ago from Cheltenham, England

  If @EE call me again saying “as a valued business customer we have a great deal......” STOP This isn’t a business phone, tariff or anything like that - get your facts right, remove my number this database!!! Rude customer service is never good service by the way #EE

• 
  pj.innovation (@InnovationPj) reported 32 minutes ago from Cheltenham, England

  @Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.

• 
  johnoldham (@john_chelt) reported 35 minutes ago from Cheltenham, England

  Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham

• 
  Charnock🇲🇹🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@NathCharnock) reported 40 minutes ago from Gloucestershire, England

  @EE any chance of letting me log into the app or website, keep banging at me to pay my bill but last 3 weeks both down

• 
  Terry Gladden (@TerryGladden) reported 41 minutes ago from Cheltenham, England

  Second year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival

• 
  Jamie Neate (@Jamie_Neate) reported 44 minutes ago from Tewkesbury, England

  @EE Hi there. Two questions. When does NHS unlimited data end? Also I’ve just moved house and the area I’m in it’s awful 4G and even 3G! Luckily enough I can connect to a hotspot. Is there any chance I can get better signal because I don’t get any.I’ve heard about EE booster pack

• 
  Tom Gibbon (@TomGibbon_) reported 48 minutes ago from Gloucestershire, England

  Any chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.

• 
  Barry Higgins (@barryhiggins3) reported 48 minutes ago from Gloucestershire, England

  @EE is there any news on the status of the issues with data gifting. It’s been down since Friday and as yet I haven’t seen any official acknowledgement from your twitter account on the issue. Support and customer services have confirmed there is an issue.

• 
  𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR (@Mark_P0x0n) reported 48 minutes ago from Tewkesbury, England

  @EE The problem lasted only for about 30 minutes. It affected all voice calls (via mobile and VOIP) and data services.

• 
  John Summers MBCS (@jsummers71) reported 48 minutes ago from Gloucestershire, England

  @EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...

• 
  Grant Walker (@G_Dubya_Walker) reported 49 minutes ago from Cheltenham, England

  @EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it

• 
  Craig salter (@Craigs126) reported 50 minutes ago from Gloucestershire, England

  @EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,

• 
  GeogOnOut (@GeogOnOut) reported 55 minutes ago from Gloucestershire, England

  @EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?

• 
  Jim Simons (@pippinsboss) reported 57 minutes ago from Cheltenham, England

  Excellent service from @EE. We had an intermittent broadband problem. Their Web site says text HELP to them, so I did. A robatvtwxrws back a few minutes later to say it had done some tests, found that there was indeed a problem, and said a human would call shortly. 1/3

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah 🏎️🐎👾⚽ (@SJG1007) reported 6 minutes ago

  @MrMclarenNUFC @EE Absolutely agree with this! Terrible mobile coverage no matter where I seem to be!

• 
  Abdullah lodhi (@alodh15) reported 15 minutes ago

  @EE Our broadband was meant to be fixed on the 10th of July, we have now been told the earliest a engineer can come is the 6th of August. Absolutely terrible experience with no consideration or priority given for how long our service has been disrupted

• 
  Tom (@tomavfc24) reported 16 minutes ago

  @EE have clearly got problems at the moment! I’ve had no signal/data for the past hour or so

• 
  Innovation Festival (@innovfest) reported 16 minutes ago

  @EE my mum wants to get a new phone and move to EE (from Voda) due to reception issues - what’s the best way to do this? She also has a BT landline

• 
  Jon Pitts (@briavelsjon) reported 17 minutes ago

  @imjustryan___ @EE London's a pretty pretty big city, can you be a bit more specific? And is the issue poor data speeds? Or lack of coverage?

• 
  Andrhu (@ALivMusico) reported 19 minutes ago

  @EE How can I phone if there is no signal and I don’t have another phone or landline? I don’t know it s a local issue, phone issue or network issue. Thanks for your reply not actually being any help at all. Not a can we have your postcode to check for you?

• 
  n (@nigsnooker) reported 19 minutes ago

  @EE @ALivMusico This is a daily thing on X that we see everyday surely EE you have got to look at how your supply your customers with poor signals

• 
  ANDREW HENDERSON (@AHende1006) reported 20 minutes ago

  @bt_uk 2 hours and 15 minutes to get my replacement Hub up and running on the phone to you. Crap customer experience @EE .

• 
  Martin scott (@Martinscott1967) reported 21 minutes ago

  @DerekAllan61 @EE I think it’s across the board with the customer services mate,everyone you have to contact is a nightmare

• 
  Gareth Howells (@GarethJHowells) reported 22 minutes ago

  Hi @EE is there a signal issue in post code SA10 at present. Only one bar on 5G 🙄 phone signal is awful and dropping into 4g