EE outages and service status in Cheltenham, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Cheltenham, including 0 direct reports.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Cheltenham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheltenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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EE Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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Jim Simons (@pippinsboss) reported from Cheltenham, EnglandExcellent service from @EE. We had an intermittent broadband problem. Their Web site says text HELP to them, so I did. A robatvtwxrws back a few minutes later to say it had done some tests, found that there was indeed a problem, and said a human would call shortly. 1/3
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Barry Higgins (@barryhiggins3) reported from Gloucestershire, England@EE is there any news on the status of the issues with data gifting. It’s been down since Friday and as yet I haven’t seen any official acknowledgement from your twitter account on the issue. Support and customer services have confirmed there is an issue.
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Matt Gardner (@MattGardner_UK) reported from Cheltenham, EnglandMobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service
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Tom Gibbon (@TomGibbon_) reported from Gloucestershire, England@EE is service down in Gloucester? Neither me or my wife can make or receive calls.
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Craig salter (@Craigs126) reported from Gloucestershire, England@EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,
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𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR (@Mark_P0x0n) reported from Tewkesbury, England@EE The problem lasted only for about 30 minutes. It affected all voice calls (via mobile and VOIP) and data services.
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The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England@EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then
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Charm (@CharmiZen) reported from Stroud, England@EE Thank you. The problem in the general area was fixed, except for mine. A helpful customer adviser helped me out and together we fixed it 👍😁
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steve chester (@stedge27) reported from Gloucestershire, EnglandDear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor
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GeogOnOut (@GeogOnOut) reported from Gloucestershire, England@EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?
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Jamie Neate (@Jamie_Neate) reported from Tewkesbury, England@EE Hi there. Two questions. When does NHS unlimited data end? Also I’ve just moved house and the area I’m in it’s awful 4G and even 3G! Luckily enough I can connect to a hotspot. Is there any chance I can get better signal because I don’t get any.I’ve heard about EE booster pack
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Matt Thomas (@mattthomas28) reported from Cheltenham, EnglandIf @EE call me again saying “as a valued business customer we have a great deal......” STOP This isn’t a business phone, tariff or anything like that - get your facts right, remove my number this database!!! Rude customer service is never good service by the way #EE
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The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England@EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**
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Tom Gibbon (@TomGibbon_) reported from Gloucestershire, EnglandAny chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.
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Charm (@CharmiZen) reported from Stroud, England@EE Hello Michael, thank you for your reply. I have tried all the usual tips. Everything is green, looking as if there's a connection but there isn't. I just rang EE and was told by recorded voice that there is a problem in this area.
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Runcle (@rwr159) reported from Cheltenham, England@EE what going on I have no signal, only got signal though WiFi
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pj.innovation (@InnovationPj) reported from Cheltenham, England@Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.
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Michelle Murray (@welshkunoichi) reported from Cheltenham, England@EE is there something wrong the EE signal?
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Terry Gladden (@TerryGladden) reported from Cheltenham, EnglandSecond year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival
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Grant Walker (@G_Dubya_Walker) reported from Cheltenham, England@EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Baker (@BakeronBusiness) reported@EE So internet sorted - the email advising me to connect arrived this evening (18 hours after broad and went off). But…my home phone is disconnected. It’s not an internet phone & never has been, and the whole point of switching to EE was to maintain a landline…
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Joanna Roberts (@Wanna_24) reported@EE Day 4 of no WiFi. Customer support advised it’s a nationwide problem with @WeAreOpenreach No other mentions on local social media platforms suggesting it’s a problem. ETA for the fix is Monday. Please advise if this can be resolved sooner! Compensation expected
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THE SARKY COCKNEY (@sarkeycockney) reported@Lewciie @EE And the attitude of "oh well, if you don't like it leave and pay us a leaving fee" is disgusting. Definitely no "customer first" policy with this lot.
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Ahimalayanbond (@Delirious__x) reported@EE Hi, i bought a sim pack for 75gb from your site. I cant seem to activate it. When i enter the sim serial number it doesn’t go further. Any help?
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Cwtch-22🏴🇺🇦 (@KevKevles1974) reported@EE we have all our devices with you. This week we have tried to upgrade our home service and so far we have had no internet access for over 3 days. Current cost to ourselves is £3k. We have had 3 ‘engineers’ out, all of which say it is nothing to do with them.
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Dave Hales (@dayvales) reported@dbcxptures Totally agree. Starting to question what is the point of a smart phone! The comments seem to suggest @EE is a good option though? My @O2 signal is pathetic!
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stacksmasher (@stacksmasher) reported@EE Yes I have an eSIM for my phone to access the cell network also bought a seperate 5 Day WIFI plan and that is giving me issues.
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iBRAR (@ibrar_dev) reported@EE The odd thing is that email does not provide a complaint reference number so who knows if it ever got logged or now ignored.
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Stuart Smith (@Galaxy42_) reportedIf any company SELLS a product online, they should be legally forced into allowing customer to cancel online. Some people have terrible anxiety when it comes to making/reciving phone calls & those companies (like @EE) prey on those people.
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Gerri (@Gerri6uee) reported@EE Reported my wifi keeps dropping, the lady I spoke to said she could see it had been dropping for a few days & changed the channel. Also said she would send a text with a link if it dropped again - that never happened! Wifi still dropping & spent 20 minutes on phone in a queue.