EE outages and service status in Cheltenham, England
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- EE generated 0 outage signals in the last 24 hours around Cheltenham, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Cheltenham come from postal codes GL52 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Cheltenham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheltenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cheltenham, England
The most recent EE outage reports came from the following cities: Cheltenham, Gloucester, and Stroud.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 20 days ago |
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Internet | 23 days ago |
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Wi-fi | 1 month ago |
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Internet | 1 month ago |
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Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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Barry Higgins (@barryhiggins3) reported from Gloucestershire, England@EE is there any news on the status of the issues with data gifting. It’s been down since Friday and as yet I haven’t seen any official acknowledgement from your twitter account on the issue. Support and customer services have confirmed there is an issue.
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Charnock🇲🇹🏴 (@NathCharnock) reported from Gloucestershire, England@EE any chance of letting me log into the app or website, keep banging at me to pay my bill but last 3 weeks both down
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Grant Walker (@G_Dubya_Walker) reported from Cheltenham, England@EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it
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The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England@EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**
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Jim Simons (@pippinsboss) reported from Cheltenham, EnglandExcellent service from @EE. We had an intermittent broadband problem. Their Web site says text HELP to them, so I did. A robatvtwxrws back a few minutes later to say it had done some tests, found that there was indeed a problem, and said a human would call shortly. 1/3
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Tom Gibbon (@TomGibbon_) reported from Gloucestershire, EnglandAny chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.
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𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR (@Mark_P0x0n) reported from Tewkesbury, England@EE The problem lasted only for about 30 minutes. It affected all voice calls (via mobile and VOIP) and data services.
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GeogOnOut (@GeogOnOut) reported from Gloucestershire, England@EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?
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Craig salter (@Craigs126) reported from Gloucestershire, England@EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,
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steve chester (@stedge27) reported from Gloucestershire, EnglandDear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor
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bexx 🧜🏻♀️🌈 (@BeeSansMerci) reported from Stroud, England@EE Thank you, Jess. I’ve tried to cancel via my EE app and via the website, but it says I can’t remove the add on.
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Charm (@CharmiZen) reported from Stroud, England@EE Thank you. The problem in the general area was fixed, except for mine. A helpful customer adviser helped me out and together we fixed it 👍😁
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Tom Gibbon (@TomGibbon_) reported from Gloucestershire, England@EE is service down in Gloucester? Neither me or my wife can make or receive calls.
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John Summers MBCS (@jsummers71) reported from Gloucestershire, England@EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...
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Runcle (@rwr159) reported from Cheltenham, England@EE what going on I have no signal, only got signal though WiFi
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The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England@EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then
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Michelle Murray (@welshkunoichi) reported from Cheltenham, England@EE is there something wrong the EE signal?
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Hayley Beth 🌛🌝🌜 (@lovehayleybeth) reported from Churchdown, EnglandI've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?
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Matt Thomas (@mattthomas28) reported from Cheltenham, EnglandIf @EE call me again saying “as a valued business customer we have a great deal......” STOP This isn’t a business phone, tariff or anything like that - get your facts right, remove my number this database!!! Rude customer service is never good service by the way #EE
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Charm (@CharmiZen) reported from Stroud, England@EE Hello Michael, thank you for your reply. I have tried all the usual tips. Everything is green, looking as if there's a connection but there isn't. I just rang EE and was told by recorded voice that there is a problem in this area.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dan B (@doomlooped) reported@1pMobile @EE Hi. I've had zero network or mobile coverage over the past 3 days indoors. Previously had low 5G coverage for voice and calls.. Please can you investigate? BS20 0.
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liam moisey (@liammoisey2) reported@EE got a complaint about a sale person is it normal for them to ask for **** and take cigarette butts out of an ash tray ?
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SithMetal71 (@sithmetal71) reported@EE why is your website and app totally useless. It is absolute garbage and not fit for purpose. Trying to login is a joke, managing account is a joke. Go back to BT's website.
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JayEnAar (@GorwayGlobal) reported@EE Thanks. finally: A call to 150 shd allow ME, the customer to choose to talk to a real person. Twice it leads me round the houses, then says, "Weve sent you a text. Follow the instructions and you're sorted. Good bye". I need to say thanks and bye to end the call.
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𝐀𝐃𝐙 (@ad_moran4) reported@EE can you kindly explain to me after 25 years of being a loyal customer the best you can offer me for a new IPhone 17 all in is £72 a month when O2 can give it to me for far less. I think you need to review this !
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Daz Byerley 💂♂️🦐🚘💙 (@mondazeo88) reported@EE what is going on with your network coverage in Tilbury? It's like a black hole! Come on. Get it sorted!
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DML (@DMLYONDER) reported@EE you fixed it and withing serval hours its down again EE are a disgrace I want my contract termianted for breach of contract people please dont sign up to EE they lie to you and blame people and just want your money for a **** service
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Sarah Taylor (@ssaarraahhttaay) reported@EE thoroughly disgusted with treatment today from Ee! Does it really take 5 days to get back to me with a complaint originally raised in February!!!!!!! Apparently managers don’t speak to the public!!!
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Carl bell (@carlbell85) reported@EE What's the point in having a chat if it doesn't work?
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Richard Marshall (@Marzy1867) reported@EE with just awful customer service. "Sold" broadband to wfh and stream and we get 6 mps (six) to 10 (ten) down from 250 with old provider. Agent closed complaint within 5 seconds of setting it up (without consent). When the mobiles come for renewal they are all gone.