EE outages and service status in Cheltenham, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Cheltenham, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
The latest reports from users having issues in Cheltenham come from postal codes GL51 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Cheltenham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheltenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cheltenham, England
The most recent EE outage reports came from the following cities: Cheltenham, Stroud, and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Cheltenham
|
Phone | 22 days ago |
|
Stroud
|
Phone | 1 month ago |
|
Gloucester
|
Wi-fi | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
-
Hayley Beth 🌛🌝🌜 (@lovehayleybeth) reported from Churchdown, EnglandI've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?
-
Tom Gibbon (@TomGibbon_) reported from Gloucestershire, England@EE is service down in Gloucester? Neither me or my wife can make or receive calls.
-
Runcle (@rwr159) reported from Cheltenham, England@EE what going on I have no signal, only got signal though WiFi
-
Michelle Murray (@welshkunoichi) reported from Cheltenham, England@EE is there something wrong the EE signal?
-
Tim Cooper (@TimcTim) reported from Cheltenham, England@ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?
-
The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England@EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then
-
Tom Gibbon (@TomGibbon_) reported from Gloucestershire, EnglandAny chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.
-
steve chester (@stedge27) reported from Gloucestershire, EnglandDear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor
-
Barry Higgins (@barryhiggins3) reported from Gloucestershire, England@EE is there any news on the status of the issues with data gifting. It’s been down since Friday and as yet I haven’t seen any official acknowledgement from your twitter account on the issue. Support and customer services have confirmed there is an issue.
-
Matt Thomas (@mattthomas28) reported from Cheltenham, EnglandIf @EE call me again saying “as a valued business customer we have a great deal......” STOP This isn’t a business phone, tariff or anything like that - get your facts right, remove my number this database!!! Rude customer service is never good service by the way #EE
-
GeogOnOut (@GeogOnOut) reported from Gloucestershire, England@EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?
-
Matt Gardner (@MattGardner_UK) reported from Cheltenham, EnglandMobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service
-
Grant Walker (@G_Dubya_Walker) reported from Cheltenham, England@EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it
-
Terry Gladden (@TerryGladden) reported from Cheltenham, EnglandSecond year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival
-
Charnock🇲🇹🏴 (@NathCharnock) reported from Gloucestershire, England@EE any chance of letting me log into the app or website, keep banging at me to pay my bill but last 3 weeks both down
-
pj.innovation (@InnovationPj) reported from Cheltenham, England@Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.
-
Cyril Bunt (@Cyril_Bunt) reported from Tewkesbury, England@EE can you please update me with when the phone signal will improve because I've had many important phone calls disconnect and I have had this going on for months now.
-
Nick Jones (@NickJon35088102) reported from Andoversford, EnglandWarning I have been told that @EE do not hold warrantys on phones they sell. My wife's 6 month old @oppo phone got wet in the rain it stopped working when she plugged in the charger. I was told I would have to take it up with oppo direct. 20+ years a customer with 4 contact's 😡
-
Charm (@CharmiZen) reported from Stroud, England@EE Hello Michael, thank you for your reply. I have tried all the usual tips. Everything is green, looking as if there's a connection but there isn't. I just rang EE and was told by recorded voice that there is a problem in this area.
-
Charm (@CharmiZen) reported from Stroud, England@EE Thank you. The problem in the general area was fixed, except for mine. A helpful customer adviser helped me out and together we fixed it 👍😁
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Mr Gray (@Monetization26) reported@EE So far- Broadband and phone goes down on Friday. 3hrs in total trying to find out what’s going on. Friday I couldn’t work Waited all day for an engineer to come, no one does Was promised a 4g devise, just found out order wasn’t ready processed. Monday phone gets put down!.
-
simon withers (@KalEl_WBS) reported@EE Says they’re improving the network will be down for 3hrs, good job I’ve got WiFi then.
-
Martin Elliker (@MartinElliker) reported@EE Thought you might like an update- the engineer attended and ran his tests - I was told the test indicated I was getting 350 mb download speed - I said that’s not what I’m signed up to I’m signed up to minimum1.3GB - so not even close - The engineer said I have to contact EE they can sort it from their end - I just felt like laughing at him - so I contacted EE and tests were run I even managed to run a speed test myself - and guess what we got an increased speed of 930 mb/s still way short of what I’m supposed to get - and it was agreed that the fault still existed - fast forward to 17:40 this evening and so get a text saying everything should now be ok - great I thought so I turned off the router and restarted it as I was told to do in the text - and wait for it - what a pile of 💩 it’s not fixed in fact I’m now only getting 850 mb/s - so the fault hast been corrected and I’m once again having to pay for a premium service which is worse than the BT service so was advised to change away from - Once again lie after lie after lie - I want this sorting - I want someone more senior to contact me and explain this whole thing through - and tell me the truth - why am I paying for something I’m not getting !!!!
-
Marc Lancaster (@Kiefer1667) reported@EE no mobile signal at home for 2 days now, does this get taken off our bills as we're paying for a service were not getting, your app shows you are aware of an issue. Thanks...
-
Jack 💛💙 (@ItzJack1995) reported@whatdoumeantho @EE Nope! I got sent in a circle of Jargon and just gave up very disappointed as i have been an EE customer for over 10 years
-
Murray Watson (@mdwats) reportedDid anybody else get the government emergency alert at 2am this morning and again at 7am. @EE This was in top of the original one at 7pm a night!
-
Johno (@Johno_nufc) reported@EE not sure what’s going on with the service lately but it’s been very poor for me. In my local area and currently down in the Kent. Can’t even get logged onto my ee account ridiculous!
-
Will Wright (@WillWri36918764) reported@EE for anyone looking for home broadband, AVOID EE. Since renewing, laptops and mobile phones won't connect at all. They resolved this once for about a week, now happening again. Won't let us leave the contract and have spent weeks trying to make a complaint!
-
Stuart Williamson (@ellakerris) reported@EE @Atkinsc1993 @ee of course there is some confusion, thats because you are scammers that dont want to give away **** all
-
Rob Williams (@robwilliams73) reported@EE Thanks for the response. If I use the right control it just keeps every half an hour. In order to look at days ahead I have to hold the right control down and skip through the half an hours until I get the day I want. Very slow. Was hoping to skip a day at a time