EE outages and service status in Cheltenham, England

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheltenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cheltenham, England

The most recent EE outage reports came from the following cities: Stroud, and Gloucester.

City	Problem Type	Report Time
Stroud	Wi-fi	5 hours ago
Stroud	Internet	11 days ago
Gloucester	Internet	19 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

• 
  Jim Simons (@pippinsboss) reported 11 minutes ago from Cheltenham, England

  Excellent service from @EE. We had an intermittent broadband problem. Their Web site says text HELP to them, so I did. A robatvtwxrws back a few minutes later to say it had done some tests, found that there was indeed a problem, and said a human would call shortly. 1/3

• 
  John Summers MBCS (@jsummers71) reported 11 minutes ago from Gloucestershire, England

  @EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...

• 
  Tom Gibbon (@TomGibbon_) reported 14 minutes ago from Gloucestershire, England

  @EE is service down in Gloucester? Neither me or my wife can make or receive calls.

• 
  Matt Gardner (@MattGardner_UK) reported 16 minutes ago from Cheltenham, England

  Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service

• 
  Charm (@CharmiZen) reported 20 minutes ago from Stroud, England

  @EE Thank you. The problem in the general area was fixed, except for mine. A helpful customer adviser helped me out and together we fixed it 👍😁

• 
  bexx 🧜🏻‍♀️🌈 (@BeeSansMerci) reported 21 minutes ago from Stroud, England

  @EE Thank you, Jess. I’ve tried to cancel via my EE app and via the website, but it says I can’t remove the add on.

• 
  The Michael Hunt (@MichaelAlanHunt) reported 21 minutes ago from Gloucestershire, England

  @EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then

• 
  Hayley Beth 🌛🌝🌜 (@lovehayleybeth) reported 25 minutes ago from Churchdown, England

  I've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?

• 
  Barry Higgins (@barryhiggins3) reported 25 minutes ago from Gloucestershire, England

  @EE is there any news on the status of the issues with data gifting. It’s been down since Friday and as yet I haven’t seen any official acknowledgement from your twitter account on the issue. Support and customer services have confirmed there is an issue.

• 
  Tom Gibbon (@TomGibbon_) reported 26 minutes ago from Gloucestershire, England

  Any chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.

• 
  Tim Cooper (@TimcTim) reported 28 minutes ago from Cheltenham, England

  @ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?

• 
  𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR (@Mark_P0x0n) reported 31 minutes ago from Tewkesbury, England

  @EE The problem lasted only for about 30 minutes. It affected all voice calls (via mobile and VOIP) and data services.

• 
  The Michael Hunt (@MichaelAlanHunt) reported 31 minutes ago from Gloucestershire, England

  @EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**

• 
  Terry Gladden (@TerryGladden) reported 32 minutes ago from Cheltenham, England

  Second year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival

• 
  Runcle (@rwr159) reported 35 minutes ago from Cheltenham, England

  @EE what going on I have no signal, only got signal though WiFi

• 
  Craig salter (@Craigs126) reported 44 minutes ago from Gloucestershire, England

  @EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,

• 
  Tom Gibbon (@TomGibbon_) reported 48 minutes ago from Gloucestershire, England

  Any chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.

• 
  Matt Thomas (@mattthomas28) reported 49 minutes ago from Cheltenham, England

  If @EE call me again saying “as a valued business customer we have a great deal......” STOP This isn’t a business phone, tariff or anything like that - get your facts right, remove my number this database!!! Rude customer service is never good service by the way #EE

• 
  steve chester (@stedge27) reported 52 minutes ago from Gloucestershire, England

  Dear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor

• 
  Michelle Murray (@welshkunoichi) reported 53 minutes ago from Cheltenham, England

  @EE is there something wrong the EE signal?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paxo666UK (@Paxo666UK) reported 5 minutes ago

  @EE Your coverage at @HeathrowAirport (airside Terminal 3) sucks! I’m not passing through I work here and on a daily basis I struggle to use my 5/4G

• 
  Joe Gill (@Joesgill) reported 6 minutes ago

  @EE my signal is down in the SK22 area. The WiFi we log into is also down. I have tried the app (via a Vodafone hotspot connection), but your AI is sending me in circles.

• 
  Michael Kitchener (@eventsbykitch) reported 8 minutes ago

  Do @EE realise how **** their app and website are! Literally leaving them because of this!

• 
  James (@palmerzan587) reported 8 minutes ago

  @EE Absolutely awful service, left tonight without internet and told the issue might not be resolved until 17:30 tomorrow. Most reliable broadband…what a joke!

• 
  Ozzy (@beardedhalalguy) reported 10 minutes ago

  @EE I am currently aboard and my mobile number has been disconnected, I have tried all avenues to contact you and it has been a fail. No contact number no help on the website so this is my last result. Could you please get back to me and help me please

• 
  Mark Bleach (@BlastItBle8chy) reported 12 minutes ago

  If you come to the swindon designer outlet don’t expect @EE to work. It never has, suffers the same issue as SN1 Old Town. Dire and EE can’t be bothered to improve it.

• 
  Alison Friend - ⫩ ⚒️ (@xxAlisonFxx) reported 15 minutes ago

  I have never experienced such poor customer service from @EE. Very clear they don't want to retain (very long standing) customers anymore when you get offered ONE upgrade price & then get asked if you want the PAC code to move 😡 @iD_Mobile_UK you will be gaining another customer

• 
  Geordie-InOz85 (@ToonFan85) reported 28 minutes ago

  @EE absolute shame you. Do the right and end the contract or just put a pause on it until he gets himself sorted. @Ofcom #DoTheRightThing Please reshare to help my mate out.

• 
  Pop'i' (@CruiseFelix) reported 28 minutes ago

  @EE All my HD channels gone. Spent 1hr on phobd with EE...Said they don't know issue. VERH FRUSTRATING...Virgin here we come...

• 
  fiercebadger64 (@fiercebadger64) reported 29 minutes ago

  @EE Albania is a problem for calling ! see your own commutity chats you are not helping me in an emergency situation U ARE NOT HELPING