EE outages and service status in Cheltenham, England

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheltenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cheltenham, England

The most recent EE outage reports came from the following cities: Stroud, and Gloucester.

City	Problem Type	Report Time
Stroud	Phone	13 hours ago
Gloucester	Wi-fi	5 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

• 
  Tom Gibbon (@TomGibbon_) reported 1 minute ago from Gloucestershire, England

  Any chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.

• 
  Grant Walker (@G_Dubya_Walker) reported 11 minutes ago from Cheltenham, England

  @EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it

• 
  John Summers MBCS (@jsummers71) reported 12 minutes ago from Gloucestershire, England

  @EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...

• 
  Terry Gladden (@TerryGladden) reported 13 minutes ago from Cheltenham, England

  Second year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival

• 
  Barry Higgins (@barryhiggins3) reported 19 minutes ago from Gloucestershire, England

  @EE is there any news on the status of the issues with data gifting. It’s been down since Friday and as yet I haven’t seen any official acknowledgement from your twitter account on the issue. Support and customer services have confirmed there is an issue.

• 
  Craig salter (@Craigs126) reported 21 minutes ago from Gloucestershire, England

  @EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,

• 
  The Michael Hunt (@MichaelAlanHunt) reported 27 minutes ago from Gloucestershire, England

  @EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**

• 
  Tom Gibbon (@TomGibbon_) reported 29 minutes ago from Gloucestershire, England

  Any chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.

• 
  Michelle Murray (@welshkunoichi) reported 35 minutes ago from Cheltenham, England

  @EE is there something wrong the EE signal?

• 
  Charm (@CharmiZen) reported 37 minutes ago from Stroud, England

  @EE Hello Michael, thank you for your reply. I have tried all the usual tips. Everything is green, looking as if there's a connection but there isn't. I just rang EE and was told by recorded voice that there is a problem in this area.

• 
  Charnock🇲🇹🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@NathCharnock) reported 37 minutes ago from Gloucestershire, England

  @EE any chance of letting me log into the app or website, keep banging at me to pay my bill but last 3 weeks both down

• 
  Tim Cooper (@TimcTim) reported 41 minutes ago from Cheltenham, England

  @ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?

• 
  The Michael Hunt (@MichaelAlanHunt) reported 41 minutes ago from Gloucestershire, England

  @EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then

• 
  𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR (@Mark_P0x0n) reported 42 minutes ago from Tewkesbury, England

  @EE The problem lasted only for about 30 minutes. It affected all voice calls (via mobile and VOIP) and data services.

• 
  Jamie Neate (@Jamie_Neate) reported 47 minutes ago from Tewkesbury, England

  @EE Hi there. Two questions. When does NHS unlimited data end? Also I’ve just moved house and the area I’m in it’s awful 4G and even 3G! Luckily enough I can connect to a hotspot. Is there any chance I can get better signal because I don’t get any.I’ve heard about EE booster pack

• 
  Jim Simons (@pippinsboss) reported 48 minutes ago from Cheltenham, England

  Excellent service from @EE. We had an intermittent broadband problem. Their Web site says text HELP to them, so I did. A robatvtwxrws back a few minutes later to say it had done some tests, found that there was indeed a problem, and said a human would call shortly. 1/3

• 
  steve chester (@stedge27) reported 49 minutes ago from Gloucestershire, England

  Dear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor

• 
  Matt Thomas (@mattthomas28) reported 55 minutes ago from Cheltenham, England

  If @EE call me again saying “as a valued business customer we have a great deal......” STOP This isn’t a business phone, tariff or anything like that - get your facts right, remove my number this database!!! Rude customer service is never good service by the way #EE

• 
  Hayley Beth 🌛🌝🌜 (@lovehayleybeth) reported 57 minutes ago from Churchdown, England

  I've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?

• 
  Matt Gardner (@MattGardner_UK) reported 59 minutes ago from Cheltenham, England

  Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Louise Mullins (@_Loulabelle_) reported 6 minutes ago

  @EE what's going on woth my mobile phone signal? Itd been really rubbish for days now.

• 
  James Montgomery (@monty772011) reported 8 minutes ago

  @EE Hi, please can someone respond to my complaint sent yesterday morning, urgently! My Mum has been without a landline for two weeks, due to move from Plusnet. My Dad is in a home with Alzheimer’s & she has to keep topping up her mobile to stay in contact. Causing huge stress!

• 
  Nyakeh Vangahun (@NyakehVangahun) reported 10 minutes ago

  @EE services seem to be down again for users that are abroad. What is going on?

• 
  Birduder344 (@Birduder344) reported 12 minutes ago

  Goodbye @EE it was nice knowing you. Maybe you need to think a bit more about customer loyalty and also change your strapline to: EE We could but we won't

• 
  Catherine Pengilly (@pinguigloo) reported 12 minutes ago

  @EE It’s a moto E13 I think but it’s no good trying to guide me through it as I’m not with her again until next weekend. I am trying to find someone who can go with her to the shop in the hope that they can, at the very least put in some emergency contacts for her

• 
  sophie (@sophie_reed98) reported 13 minutes ago

  @EE how long is it going to take to fix the signal issue for Ne15 9ep. I've not seen a single person at the tower at all. I'm not happy paying for a service i can't use.

• 
  Fi (@LetsTweetPotter) reported 16 minutes ago

  @EE Hi,im moving house and want to take out a package with EE through Uswitch. When does the credit report get run? I dont want it to cause any issue with my mortgage but I need broadband booking in asap. Can I pre book at appointment and the credit search be done when I move in

• 
  Fi (@LetsTweetPotter) reported 17 minutes ago

  @EE I already have. They just said theres no such thing, which seems a bit silly. When people cancel last minute do those appointments just go unused? Can I not just plug in the stuff myself and then you activate it?

• 
  Stu (@Teddybear55150) reported 18 minutes ago

  @EE Can’t be that concerned or you wouldn’t have a 45min wait time to speak to someone or just get fobbed off with a cheap AI bot that just repeats the same questions. Very poor

• 
  Jamie T (@jamie_2127) reported 21 minutes ago

  @ClarkRenney @EE The problem is @EE. Over inflated prices for **** coverage and abysmal service.