1. Home
  2. โฏ
  3. Companies
  4. โฏ
  5. EE
  6. โฏ
  7. Cheltenham
EE

EE outages and service status in Cheltenham, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Cheltenham, including 0 direct reports.
  • The most common problems reported in this area mention Phone and Wi-fi.
  • 67% Phone (67%)
  • 33% Wi-fi (33%)

The latest reports from users having issues in Cheltenham come from postal codes GL51 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheltenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cheltenham, England

The most recent EE outage reports came from the following cities: Cheltenham, Stroud, and Gloucester.

CityProblem TypeReport Time
Cheltenham Phone 14 days ago
Stroud Phone 22 days ago
Gloucester Wi-fi 26 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • jsummers71
    John Summers MBCS (@jsummers71) reported from Gloucestershire, England

    @EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...

  • pippinsboss
    Jim Simons (@pippinsboss) reported from Cheltenham, England

    Excellent service from @EE. We had an intermittent broadband problem. Their Web site says text HELP to them, so I did. A robatvtwxrws back a few minutes later to say it had done some tests, found that there was indeed a problem, and said a human would call shortly. 1/3

  • lovehayleybeth
    Hayley Beth ๐ŸŒ›๐ŸŒ๐ŸŒœ (@lovehayleybeth) reported from Churchdown, England

    I've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?

  • Cyril_Bunt
    Cyril Bunt (@Cyril_Bunt) reported from Tewkesbury, England

    @EE can you please update me with when the phone signal will improve because I've had many important phone calls disconnect and I have had this going on for months now.

  • john_chelt
    johnoldham (@john_chelt) reported from Cheltenham, England

    Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham

  • TomGibbon_
    Tom Gibbon (@TomGibbon_) reported from Gloucestershire, England

    @EE is service down in Gloucester? Neither me or my wife can make or receive calls.

  • mattwrailbus
    Matt Willis (@mattwrailbus) reported from Cheltenham, England

    @EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!

  • TomGibbon_
    Tom Gibbon (@TomGibbon_) reported from Gloucestershire, England

    Any chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.

  • TimcTim
    Tim Cooper (@TimcTim) reported from Cheltenham, England

    @ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?

  • MichaelAlanHunt
    The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then

  • stedge27
    steve chester (@stedge27) reported from Gloucestershire, England

    Dear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor

  • InnovationPj
    pj.innovation (@InnovationPj) reported from Cheltenham, England

    @Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.

  • G_Dubya_Walker
    Grant Walker (@G_Dubya_Walker) reported from Cheltenham, England

    @EE where has your live chat gone? Canโ€™t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it

  • mattthomas28
    Matt Thomas (@mattthomas28) reported from Cheltenham, England

    If @EE call me again saying โ€œas a valued business customer we have a great deal......โ€ STOP This isnโ€™t a business phone, tariff or anything like that - get your facts right, remove my number this database!!! Rude customer service is never good service by the way #EE

  • Mark_P0x0n
    ๐“ฅ๐“ฒ๐“ฎ๐“พ๐” ๐“ป๐“ธ๐“ถ๐“ช๐“ท๐“ฝ๐“ฒ๐“บ๐“พ๐“ฎ #FBPPR (@Mark_P0x0n) reported from Tewkesbury, England

    @EE The problem lasted only for about 30 minutes. It affected all voice calls (via mobile and VOIP) and data services.

  • barryhiggins3
    Barry Higgins (@barryhiggins3) reported from Gloucestershire, England

    @EE is there any news on the status of the issues with data gifting. Itโ€™s been down since Friday and as yet I havenโ€™t seen any official acknowledgement from your twitter account on the issue. Support and customer services have confirmed there is an issue.

  • rwr159
    Runcle (@rwr159) reported from Cheltenham, England

    @EE what going on I have no signal, only got signal though WiFi

  • BeeSansMerci
    bexx ๐Ÿงœ๐Ÿปโ€โ™€๏ธ๐ŸŒˆ (@BeeSansMerci) reported from Stroud, England

    @EE Thank you, Jess. Iโ€™ve tried to cancel via my EE app and via the website, but it says I canโ€™t remove the add on.

  • CharmiZen
    Charm (@CharmiZen) reported from Stroud, England

    @EE Hello Michael, thank you for your reply. I have tried all the usual tips. Everything is green, looking as if there's a connection but there isn't. I just rang EE and was told by recorded voice that there is a problem in this area.

  • welshkunoichi
    Michelle Murray (@welshkunoichi) reported from Cheltenham, England

    @EE is there something wrong the EE signal?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • whealie
    Chris Wheal (@whealie) reported

    Blimey! @EE can't you provide a decent signal in the middle of Blackpool?

  • RoomEllie
    Ellie In The Room (@RoomEllie) reported

    So, the only payment options with EE are giving free rein to take any amount from your bank with direct debit OR register your debit/credit card for @EE to drain your account at any time ๐Ÿค” Either option isn't putting #customers in control. #EE worst mobile provider @itvMLshow

  • MsVespertilio
    Rach ๐Ÿ‡ช๐Ÿ‡บ (@MsVespertilio) reported

    Appalling service from @EE who have TWICE in the space of 4 weeks dispatched equipment to addresses I donโ€™t live at. Including today two hours after being assured no equipment would be sent. After years of recommending service I am now doing the opposite. Avoid!!

  • TheGrumpasaurus
    The Chumpasaurus (@TheGrumpasaurus) reported

    @EE I've been struggling all night to get a film to play on Netflix but your ******* **** internet won't let me. Been a customer for 20 odd years and this is the **** I have to PAY to put up with. Absolute ******* clown company.

  • itsmegigi_89
    ๐Ÿงกโค๏ธโ€๐Ÿ”ฅ๐Ÿ…–๐Ÿ…˜๐Ÿ…–๐Ÿ…˜โค๏ธโ€๐Ÿ”ฅ๐Ÿงก (@itsmegigi_89) reported

    @EE whats happening with your internet its down yet again

  • 90Beasty
    Beasty 90 (@90Beasty) reported

    @EE Thats just it I CAN NOT CONTACT YOU ANY OTHER WAY than here as my service has been CUT OFF fue to over due bill, which is now paid, IN FULL, via CRS thar you sent to get the money!1, no calls, no texts, nothing

  • iestyntdavies
    Iestyn T Davies (@iestyntdavies) reported

    Frankly @virginmedia we just want to ditch our contract with you as your service is so poor. Letโ€™s get us to @skytv or @EE instead

  • official_ajfox
    Aaron J Fox (@official_ajfox) reported

    @EE the phone network all mlnth has been bloody awful! Who do i speak to on phone as this a joke

  • IbrahimShoetan
    Shoetan (PhD) (@IbrahimShoetan) reported

    Hello there @EE, I transference my number to EE last week and I have received a confirmation that the number transfer has been completed. However, I cannot make a call with my phone for reasons I donโ€™t know. I canโ€™t even call the customer care number 150 from it. I need your help

  • MsVictoria2
    MsVictoria (@MsVictoria2) reported

    @EE Already done that. They were no help. Flatly refused to provide an extender which Sky did without question. There doesnโ€™t appear to be any way to provide feedback to EE. I donโ€™t have a TV license. I do not want to be able to see BBC. I can delete from Firestick but not from EE.