EE outages and service status in Cheltenham, England

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheltenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cheltenham, England

The most recent EE outage reports came from the following cities: Stroud, Gloucester, and Cheltenham.

City	Problem Type	Report Time
Stroud	Internet	7 hours ago
Gloucester	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

• 
  Matt Gardner (@MattGardner_UK) reported 1 minute ago from Cheltenham, England

  Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service

• 
  GeogOnOut (@GeogOnOut) reported 3 minutes ago from Gloucestershire, England

  @EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?

• 
  Tom Gibbon (@TomGibbon_) reported 4 minutes ago from Gloucestershire, England

  @EE is service down in Gloucester? Neither me or my wife can make or receive calls.

• 
  johnoldham (@john_chelt) reported 8 minutes ago from Cheltenham, England

  Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham

• 
  Nick Jones (@NickJon35088102) reported 10 minutes ago from Andoversford, England

  Warning I have been told that @EE do not hold warrantys on phones they sell. My wife's 6 month old @oppo phone got wet in the rain it stopped working when she plugged in the charger. I was told I would have to take it up with oppo direct. 20+ years a customer with 4 contact's 😡

• 
  Tom Gibbon (@TomGibbon_) reported 13 minutes ago from Gloucestershire, England

  Any chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.

• 
  The Michael Hunt (@MichaelAlanHunt) reported 15 minutes ago from Gloucestershire, England

  @EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then

• 
  Runcle (@rwr159) reported 18 minutes ago from Cheltenham, England

  @EE what going on I have no signal, only got signal though WiFi

• 
  Hayley Beth 🌛🌝🌜 (@lovehayleybeth) reported 19 minutes ago from Churchdown, England

  I've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?

• 
  The Michael Hunt (@MichaelAlanHunt) reported 21 minutes ago from Gloucestershire, England

  @EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**

• 
  Grant Walker (@G_Dubya_Walker) reported 21 minutes ago from Cheltenham, England

  @EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it

• 
  Charm (@CharmiZen) reported 22 minutes ago from Stroud, England

  @EE Hello Michael, thank you for your reply. I have tried all the usual tips. Everything is green, looking as if there's a connection but there isn't. I just rang EE and was told by recorded voice that there is a problem in this area.

• 
  Tom Gibbon (@TomGibbon_) reported 23 minutes ago from Gloucestershire, England

  Any chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.

• 
  bexx 🧜🏻‍♀️🌈 (@BeeSansMerci) reported 25 minutes ago from Stroud, England

  @EE Thank you, Jess. I’ve tried to cancel via my EE app and via the website, but it says I can’t remove the add on.

• 
  Charnock🇲🇹🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@NathCharnock) reported 32 minutes ago from Gloucestershire, England

  @EE any chance of letting me log into the app or website, keep banging at me to pay my bill but last 3 weeks both down

• 
  Tim Cooper (@TimcTim) reported 37 minutes ago from Cheltenham, England

  @ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?

• 
  Matt Thomas (@mattthomas28) reported 37 minutes ago from Cheltenham, England

  If @EE call me again saying “as a valued business customer we have a great deal......” STOP This isn’t a business phone, tariff or anything like that - get your facts right, remove my number this database!!! Rude customer service is never good service by the way #EE

• 
  Craig salter (@Craigs126) reported 38 minutes ago from Gloucestershire, England

  @EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,

• 
  Matt Willis (@mattwrailbus) reported 38 minutes ago from Cheltenham, England

  @EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!

• 
  Michelle Murray (@welshkunoichi) reported 58 minutes ago from Cheltenham, England

  @EE is there something wrong the EE signal?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ozzy (@beardedhalalguy) reported 3 minutes ago

  @EE I have tried everything and nothing is working, I have tried to get in contact via many different ways and still no help. Please give me alternative option

• 
  S Esq (@__sine_nomine) reported 5 minutes ago

  @WoodUksparky137 @EE Never ever buy a phone with a contract on a finance agreement. Companies will often charge a premium for the device opposed to buying it outright when often you can negotiate/find a discount. SIM only is usually a lot cheaper and offers more flexibility.

• 
  Alison Friend - ⫩ ⚒️ (@xxAlisonFxx) reported 9 minutes ago

  I have never experienced such poor customer service from @EE. Very clear they don't want to retain (very long standing) customers anymore when you get offered ONE upgrade price & then get asked if you want the PAC code to move 😡 @iD_Mobile_UK you will be gaining another customer

• 
  Dog_Toffee (@Dog_Toffee) reported 10 minutes ago

  @UmbreonCollectr @GreenVapinGiant @EE I get 5G network and 100mbps speed

• 
  ALL WEDNESDAY RNT WE (@owlsfan4eva) reported 13 minutes ago

  @CronoYellow27 @EE EE having a lot if issues today I can’t access my account via app or safari

• 
  dystopian (@NNazir) reported 13 minutes ago

  @ianclatworthy @EE She’s need to spk to bereavement team change name on account then set up price for new customer offer price and reduce cost for line and b/b sorry for your loss mate you might wanna be with mum if you can and help explain it to them ,

• 
  Mark H (@markybhoy1973) reported 14 minutes ago

  @EE a lot of my apps have stopped working saying they can't be used in this country. I don't use a VPN. Is there a known issue with the network

• 
  Oladapo Aina (@dapsycool_) reported 15 minutes ago

  @EE I travelled from Southampton to London for the Samsung x EE AI event on 5 April, 4pm. I had two valid tickets, but the store was closed and the event never happened. Time and money wasted. What’s the explanation and how will EE compensate attendees?

• 
  cal🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@TartanHaggis93) reported 16 minutes ago

  @EE I have, more than once and recieved no resolution. It is not worth me annoying myself reporting it again for you guys to do nothing when i can just change provider

• 
  David Robinson (@PonsAeliusKid) reported 17 minutes ago

  @EE I’ve called the technical team and they’ve said they can’t provide support. As the internet is down, we can’t turn the heating on in our home.