EE Outage Report in Cheltenham, Gloucestershire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cheltenham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Cheltenham, Gloucestershire, England
The most recent EE outage reports came from the following cities: Gloucester, Stroud and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Internet | |
| Stroud |
Phone | |
| Gloucester |
Internet | |
| Cheltenham |
Phone | |
| Cheltenham |
TV | |
| Stroud |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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Tom Gibbon
(@TomGibbon_) reported
from
Gloucestershire, England
Any chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then
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Matt Willis
(@mattwrailbus) reported
from
Cheltenham, England
@EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!
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𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR
(@Mark_P0x0n) reported
from
Tewkesbury, England
@EE The problem lasted only for about 30 minutes. It affected all voice calls (via mobile and VOIP) and data services.
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Michelle Murray
(@welshkunoichi) reported
from
Cheltenham, England
@EE is there something wrong the EE signal?
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Tim Cooper
(@TimcTim) reported
from
Cheltenham, England
@ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?
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Craig salter
(@Craigs126) reported
from
Gloucestershire, England
@EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,
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Matt Gardner
(@MattGardner_UK) reported
from
Cheltenham, England
Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service
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Nick Jones
(@NickJon35088102) reported
from
Andoversford, England
Warning I have been told that @EE do not hold warrantys on phones they sell. My wife's 6 month old @oppo phone got wet in the rain it stopped working when she plugged in the charger. I was told I would have to take it up with oppo direct. 20+ years a customer with 4 contact's 😡
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johnoldham
(@john_chelt) reported
from
Cheltenham, England
Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham
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John Summers MBCS
(@jsummers71) reported
from
Gloucestershire, England
@EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...
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pj.innovation
(@InnovationPj) reported
from
Cheltenham, England
@Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.
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steve chester
(@stedge27) reported
from
Gloucestershire, England
Dear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor
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Jim Simons
(@pippinsboss) reported
from
Cheltenham, England
Excellent service from @EE. We had an intermittent broadband problem. Their Web site says text HELP to them, so I did. A robatvtwxrws back a few minutes later to say it had done some tests, found that there was indeed a problem, and said a human would call shortly. 1/3
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GeogOnOut
(@GeogOnOut) reported
from
Gloucestershire, England
@EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?
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Hayley Beth 🌛🌝🌜
(@lovehayleybeth) reported
from
Churchdown, England
I've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?
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Jamie Neate
(@Jamie_Neate) reported
from
Tewkesbury, England
@EE Hi there. Two questions. When does NHS unlimited data end? Also I’ve just moved house and the area I’m in it’s awful 4G and even 3G! Luckily enough I can connect to a hotspot. Is there any chance I can get better signal because I don’t get any.I’ve heard about EE booster pack
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Grant Walker
(@G_Dubya_Walker) reported
from
Cheltenham, England
@EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it
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Tom Gibbon
(@TomGibbon_) reported
from
Gloucestershire, England
@EE is service down in Gloucester? Neither me or my wife can make or receive calls.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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J3ff
(@J3ffWode) reported
@Zane_Mackenzie @RidgeRacer12 @EE Pretty sure you can break your contract with those speeds as they can't provide a decent standard of service at tour address
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Simon H
(@sim_in_norfolk) reported
@EE How about getting a decent signal to my house. Which coincidentally is just opposite a beach.
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john mac
(@maccabruno) reported
@EE your phone signal and 4g service is getting worse. Cant even make a call in my house anymore had to dust of the old landline phone.
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Paul
(@pauln1984) reported
@EE no service in my area for 16 hours now and I can’t contact you to set my handset up for WiFi calls. How am I supposed to find out when service will be restored? All I get on your website it that there is a known issue in my area.
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Roz
(@purplebuzz1) reported
@EE are there any mobile network issues today, have really bad signal all day, calls dropping in and out where normally have 4 bars! Not a phone issue either
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Jules At Ginger Inc
(@gingerincjules) reported
If you are going to Dino Kingdom and are on @O2 - the signal and data is so poor - take a Mifi on another network - the AR app is useless O2 is so slow. Try @ThreeUK or @EE instead.
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John D Burns
(@JohnBurnswriter) reported
@merit_making76 @EE No idea who's coverage is batter but their customer service is awful.
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Ed
(@EdElawwad) reported
@EE Hi EE, I’m trying to call you for the past 3 days with no answer. You don’t have a chat or emails. Is there’s any other way to get in touch with your support team!!
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Graeme
(@boydy_g) reported
@ChrisHobster @EE I have a 6m external aerial up to get any signal. The joke is that EE have a “fair usage” policy for unlimited data that work on the city people it for those that have 4G as only broadband are curtailed. When I said that was the case they offered homebroadband. At 1 Mbps!
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CoveGarden
(@CoveGarden) reported
@EE is there a problem with the transmitters in the EX16 area as we currently have zero connection?