EE outages and service status in Cheltenham, England

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheltenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cheltenham, England

The most recent EE outage reports came from the following cities: Cheltenham, Gloucester, and Stroud.

City	Problem Type	Report Time
Cheltenham	Internet	3 days ago
Gloucester	Internet	7 days ago
Stroud	Wi-fi	14 days ago
Stroud	Internet	25 days ago
Gloucester	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

• 
  Matt Gardner (@MattGardner_UK) reported 31 seconds ago from Cheltenham, England

  Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service

• 
  johnoldham (@john_chelt) reported 1 minute ago from Cheltenham, England

  Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham

• 
  Cyril Bunt (@Cyril_Bunt) reported 2 minutes ago from Tewkesbury, England

  @EE can you please update me with when the phone signal will improve because I've had many important phone calls disconnect and I have had this going on for months now.

• 
  Tom Gibbon (@TomGibbon_) reported 2 minutes ago from Gloucestershire, England

  Any chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.

• 
  Tom Gibbon (@TomGibbon_) reported 5 minutes ago from Gloucestershire, England

  Any chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.

• 
  Charm (@CharmiZen) reported 5 minutes ago from Stroud, England

  @EE Thank you. The problem in the general area was fixed, except for mine. A helpful customer adviser helped me out and together we fixed it 👍😁

• 
  GeogOnOut (@GeogOnOut) reported 8 minutes ago from Gloucestershire, England

  @EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?

• 
  John Summers MBCS (@jsummers71) reported 17 minutes ago from Gloucestershire, England

  @EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...

• 
  Matt Thomas (@mattthomas28) reported 21 minutes ago from Cheltenham, England

  If @EE call me again saying “as a valued business customer we have a great deal......” STOP This isn’t a business phone, tariff or anything like that - get your facts right, remove my number this database!!! Rude customer service is never good service by the way #EE

• 
  Craig salter (@Craigs126) reported 22 minutes ago from Gloucestershire, England

  @EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,

• 
  bexx 🧜🏻‍♀️🌈 (@BeeSansMerci) reported 23 minutes ago from Stroud, England

  @EE Thank you, Jess. I’ve tried to cancel via my EE app and via the website, but it says I can’t remove the add on.

• 
  Jamie Neate (@Jamie_Neate) reported 33 minutes ago from Tewkesbury, England

  @EE Hi there. Two questions. When does NHS unlimited data end? Also I’ve just moved house and the area I’m in it’s awful 4G and even 3G! Luckily enough I can connect to a hotspot. Is there any chance I can get better signal because I don’t get any.I’ve heard about EE booster pack

• 
  The Michael Hunt (@MichaelAlanHunt) reported 33 minutes ago from Gloucestershire, England

  @EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then

• 
  Terry Gladden (@TerryGladden) reported 36 minutes ago from Cheltenham, England

  Second year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival

• 
  Grant Walker (@G_Dubya_Walker) reported 38 minutes ago from Cheltenham, England

  @EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it

• 
  Michelle Murray (@welshkunoichi) reported 41 minutes ago from Cheltenham, England

  @EE is there something wrong the EE signal?

• 
  Runcle (@rwr159) reported 43 minutes ago from Cheltenham, England

  @EE what going on I have no signal, only got signal though WiFi

• 
  The Michael Hunt (@MichaelAlanHunt) reported 46 minutes ago from Gloucestershire, England

  @EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**

• 
  Hayley Beth 🌛🌝🌜 (@lovehayleybeth) reported 55 minutes ago from Churchdown, England

  I've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?

• 
  𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR (@Mark_P0x0n) reported 59 minutes ago from Tewkesbury, England

  @EE The problem lasted only for about 30 minutes. It affected all voice calls (via mobile and VOIP) and data services.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Julie F (@jvfisher59) reported 5 minutes ago

  @EE Can you explain why I need to pay £100 for technician to come out & sort WiFi extender issue when we already pay expensive broadband package? Truly awful customer service & call handler just cut me off when I asked to speak to manager😡

• 
  Thomas O'Duffy (@ThomasODuffy) reported 11 minutes ago

  @jammierooroo @SkyUK @EE UK charges a 99p/minute "connection fee" on mobile if you call a 0845 number, which includes many forms of customer service, on top of the 1 to 7p cost of calling an 0845 number. There is absolutely no justification for such predatory and greedy pricing which disproportionately older citizens or people on lower income.

• 
  Marc Lancaster (@Kiefer1667) reported 11 minutes ago

  @EE is there network issues in wa11 area, tried to check through the app and it says it's unable to check....

• 
  Nelly - @thebaines.bsky.social (@thebaines) reported 11 minutes ago

  @EE We tried an option where we have slight increase and installation was due, but even keeping the same it still said installation was required. We did have teething issues when we originally installed so wouldn't want a repeat and are confused as to why it even comes up...

• 
  Jill Matthews (@mat11217534) reported 13 minutes ago

  @EE EE mis sold me a broadband contract. I cancelled my contract with EE but they poached me back by misrepresenting the deal. Furious! My complaint registered but complaint closed yesterday without them even ringing me. I will not be renewing with EE

• 
  b (@_b__77) reported 14 minutes ago

  @EE What is going on with our network, the signal has just gone down then up then down to where no pages are loading, getting 4G and 2meg???????

• 
  John Martin Moore (@Dream_Sculptor) reported 15 minutes ago

  @EE I'm in Thailand and want to get my physical SIM from my old phone switched across to an eSIM on my new phone but the app has no one to contact and I can't call because my Thai SIM is data only. Can you help?

• 
  Alan Roberts (@AlanRob68902430) reported 25 minutes ago

  @EE is there an issue with your website , when I try to log in its in a loop reloading page about 10 times then white screen with "BLOCKED" in top left corner, my contract up today seems you don't want me to renew it

• 
  tim davis (@timdavis87) reported 26 minutes ago

  Is @EE the hardest organization to speak to. Instead of meaningless text options why not answer a phone. And why when you open a complaint will you close it unless I contact you. Surely you should contact me to say how and when it’s been resolved. Absolutely appalling

• 
  Lynda Hull (@lyndannh) reported 27 minutes ago

  @ee This is an emergency. I have tried the link in the text you sent, the app and your website. Nothing is working.