EE Outage Report in Cheltenham, Gloucestershire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cheltenham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Cheltenham, Gloucestershire, England
The most recent EE outage reports came from the following cities: Stroud, Cheltenham and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Stroud |
Internet | |
| Stroud |
Total Blackout | |
| Stroud |
Total Blackout | |
| Cheltenham |
Phone | |
| Cheltenham |
Phone | |
| Gloucester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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Matt Gardner
(@MattGardner_UK) reported
from
Cheltenham, England
Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service
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Matt Willis
(@mattwrailbus) reported
from
Cheltenham, England
@EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!
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John Summers MBCS
(@jsummers71) reported
from
Gloucestershire, England
@EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then
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Terry Gladden
(@TerryGladden) reported
from
Cheltenham, England
Second year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival
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Charnock🇲🇹🏴
(@NathCharnock) reported
from
Gloucestershire, England
@EE any chance of letting me log into the app or website, keep banging at me to pay my bill but last 3 weeks both down
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Tim Cooper
(@TimcTim) reported
from
Cheltenham, England
@ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?
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Hayley Beth 🌛🌝🌜
(@lovehayleybeth) reported
from
Churchdown, England
I've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?
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Craig salter
(@Craigs126) reported
from
Gloucestershire, England
@EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,
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GeogOnOut
(@GeogOnOut) reported
from
Gloucestershire, England
@EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?
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Jamie Neate
(@Jamie_Neate) reported
from
Tewkesbury, England
@EE Hi there. Two questions. When does NHS unlimited data end? Also I’ve just moved house and the area I’m in it’s awful 4G and even 3G! Luckily enough I can connect to a hotspot. Is there any chance I can get better signal because I don’t get any.I’ve heard about EE booster pack
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johnoldham
(@john_chelt) reported
from
Cheltenham, England
Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham
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steve chester
(@stedge27) reported
from
Gloucestershire, England
Dear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor
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Michelle Murray
(@welshkunoichi) reported
from
Cheltenham, England
@EE is there something wrong the EE signal?
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Charm
(@CharmiZen) reported
from
Stroud, England
@EE Thank you. The problem in the general area was fixed, except for mine. A helpful customer adviser helped me out and together we fixed it 👍😁
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Grant Walker
(@G_Dubya_Walker) reported
from
Cheltenham, England
@EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it
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𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR
(@Mark_P0x0n) reported
from
Tewkesbury, England
@EE The problem lasted only for about 30 minutes. It affected all voice calls (via mobile and VOIP) and data services.
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Charm
(@CharmiZen) reported
from
Stroud, England
@EE Hello Michael, thank you for your reply. I have tried all the usual tips. Everything is green, looking as if there's a connection but there isn't. I just rang EE and was told by recorded voice that there is a problem in this area.
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**
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bexx 🧜🏻♀️🌈
(@BeeSansMerci) reported
from
Stroud, England
@EE Thank you, Jess. I’ve tried to cancel via my EE app and via the website, but it says I can’t remove the add on.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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*****
(@Anonnyy29) reported
@ShinyQball @DJCElijah @EE I had this issue all morning- then chanced asking a relative once I gave up, who landed one for me right away on their account. Since EE claim there is no 'issue' (with the only advice being to clear your cache, etc)- this is obviously discriminatory in some way shape or form.
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Daniel Fear
(@Daniel_Fear_UK) reported
@EE Nothing installed. It feels like the IP of my house has been blocked, as the only thing the devices have in common is the network connection.
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conor fleming 🏳️🌈
(@conor_j_fleming) reported
@EE Bro who’s voting for you? Crap service, crap customer service, and extortionate prices… oh, and awfully annoying adverts
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GHXSTT🤟🏾💕
(@Ghxsttj) reported
@EE my grandma has the family plan and she’s my bill payer. On her myEE app we can’t see the data gifting option. When I go to my myEE app on my phone it’s not there either. Please help?
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PM Boris Johnson ESQ
(@BorisJustLies) reported
@EE The competition is weak. The standard is so poor I'll give it to EE though. At least one doesn't get sent around the universe via Customer Service based anywhere and everywhere but the UK. @ThreeUK take note And oh @giffgaff's mad unlimited data that is for the birds stuff #smh
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kian
(@_kianwyd) reported
@EE my internet has been **** for the past week any help to fix ? (apart from unplug and plug in again)
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Josh
(@chewJ291) reported
Anyone know if there are issues on the @EE network? My phone signal dropped off about 1pm today and still hasn't come back after multiple resets, with no available updates
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αg6 ✿
(@agb62693) reported
@EE hi i called up like last summer to remove the contents block and apparently was told that it had been removed. but today i was using internet via data and it said there was a contents block on the website .... help?
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Heulende Schnecke
(@HeulendeSchneke) reported
@BAFTAGames @EE In before some idiot accuses it of being rigged.
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Itroo
(@Itroo_Twitch) reported
@EE Is there an issue with your home broad band today. Router lost connection today 10 hours ago and download speeds at normal but upload speeds at capped at 1 - 2 meg upload speeds v the normal 7 meg and multiple restarts of the routers and cable checks have done no difference