EE Outage Report in Cheltenham, Gloucestershire, England
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The latest reports from users having issues in Cheltenham come from postal codes GL50.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cheltenham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Cheltenham, Gloucestershire, England
The most recent EE outage reports came from the following cities: Stroud, Cheltenham and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Stroud |
Phone | |
| Stroud |
Phone | |
| Cheltenham |
Phone | |
| Stroud |
Wi-fi | |
| Gloucester |
Phone | |
| Cheltenham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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Matt Willis
(@mattwrailbus) reported
from
Cheltenham, England
@EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!
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Hayley Beth 🌛🌝🌜
(@lovehayleybeth) reported
from
Churchdown, England
I've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?
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bexx 🧜🏻♀️🌈
(@BeeSansMerci) reported
from
Stroud, England
@EE Thank you, Jess. I’ve tried to cancel via my EE app and via the website, but it says I can’t remove the add on.
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Michelle Murray
(@welshkunoichi) reported
from
Cheltenham, England
@EE is there something wrong the EE signal?
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Terry Gladden
(@TerryGladden) reported
from
Cheltenham, England
Second year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival
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Jim Simons
(@pippinsboss) reported
from
Cheltenham, England
Excellent service from @EE. We had an intermittent broadband problem. Their Web site says text HELP to them, so I did. A robatvtwxrws back a few minutes later to say it had done some tests, found that there was indeed a problem, and said a human would call shortly. 1/3
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johnoldham
(@john_chelt) reported
from
Cheltenham, England
Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham
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Matt Gardner
(@MattGardner_UK) reported
from
Cheltenham, England
Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service
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Grant Walker
(@G_Dubya_Walker) reported
from
Cheltenham, England
@EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it
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Nick Jones
(@NickJon35088102) reported
from
Andoversford, England
Warning I have been told that @EE do not hold warrantys on phones they sell. My wife's 6 month old @oppo phone got wet in the rain it stopped working when she plugged in the charger. I was told I would have to take it up with oppo direct. 20+ years a customer with 4 contact's 😡
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Tim Cooper
(@TimcTim) reported
from
Cheltenham, England
@ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?
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GeogOnOut
(@GeogOnOut) reported
from
Gloucestershire, England
@EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?
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steve chester
(@stedge27) reported
from
Gloucestershire, England
Dear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor
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pj.innovation
(@InnovationPj) reported
from
Cheltenham, England
@Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.
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Jamie Neate
(@Jamie_Neate) reported
from
Tewkesbury, England
@EE Hi there. Two questions. When does NHS unlimited data end? Also I’ve just moved house and the area I’m in it’s awful 4G and even 3G! Luckily enough I can connect to a hotspot. Is there any chance I can get better signal because I don’t get any.I’ve heard about EE booster pack
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**
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John Summers MBCS
(@jsummers71) reported
from
Gloucestershire, England
@EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...
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Craig salter
(@Craigs126) reported
from
Gloucestershire, England
@EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,
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𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR
(@Mark_P0x0n) reported
from
Tewkesbury, England
@EE The problem lasted only for about 30 minutes. It affected all voice calls (via mobile and VOIP) and data services.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sir Tommy Farmer 🗯
(@SirNotTomFarmer) reported
@ihibs @EE @bt_uk Dunno what it means and it doesn’t help but your ping should be less than 20.
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jess blundell
(@jessblundell5) reported
@EE not being funny but why hasnt my signal or 4g been working for 3 days now?
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Vicky melhuish
(@VickyVickylou85) reported
from
Taunton, England
@EE I ordered a new phone on Saturday for delivery with dpd on Monday, the phone has not arrived and I cannot get hold of anyone from dpd to help, all communications just say your parcel is in the depot due for delivery Monday 20th Dec, it is not here, please help?
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⚠️Skeleton O'Rourke⚠️
(@Ghoul_of_London) reported
@EE No service tonight in NW London. Can you confirm you use same masts as Three, as I've no service from that bunch of criminals either, and this is now a pattern. I'm having to slave my O2 phone while paying for both of you, which is utterly pathetic.
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Karen Cole
(@karlou) reported
@EE I'm trying to register a new debit card for a PAYG phone. There's nowhere on your website that lets me do it, the online help suggested I rang 150 but none of the options fit. This should be far more simple to do! Anybody would think you don't want to keep your customers 😡
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Mark Cookson
(@CookieAW) reported
@EE Hi... ive been sent an outstanding bill from your customer finance department. However I am no longer with you and don't know what is for. I've called the number on the letter but can't get through to you. Please advise. Regards
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mystery man
(@eagllefirestorm) reported
Ok so looking at the best and worst deals for mobile phones lets be honest the 10-15% network tax for iPhones is ridiculous. @EE are by far the worst with bundles costing up-to £1294 for an iphone 12. @SkyUK charge no extra at all but i have had issues with them taking my DD paym
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FiFi dragSTER
(@Fi_dragSTER) reported
@EE My husband text back to say the problem had not been resolved. We've heard nothing since and as I'm not the bill payer no one will speak to me and he's out and it's completely gone this evening. Dewp joy.
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Macauley'Ryan
(@nuggetsrgr8) reported
@EE if my data gifting runs out does it slow my personal hotspot to my computer, I might add I have an unlimited data plan
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naturalimmunity
(@mitchell240588) reported
@EE tell your staff at your Sunderland office to stop calling me they are obviously too stupid to understand just me telling them. I explained I work shifts and they keep waking me up they called me three times this week. Can you make this stop you scummy idiots.