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EE Outage Report in Cheltenham, Gloucestershire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheltenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Cheltenham, England

The most recent EE outage reports came from the following cities: Stroud, and Cheltenham.

CityProblem TypeReport Time
Stroud Internet 1 month ago
Stroud Total Blackout 2 months ago
Stroud Total Blackout 2 months ago
Cheltenham Phone 2 months ago
Cheltenham Phone 2 months ago
Gloucester Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • mattwrailbus
    Matt Willis (@mattwrailbus) reported from Cheltenham, England

    @EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!

  • Craigs126
    Craig salter (@Craigs126) reported from Gloucestershire, England

    @EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,

  • welshkunoichi
    Michelle Murray (@welshkunoichi) reported from Cheltenham, England

    @EE is there something wrong the EE signal?

  • GeogOnOut
    GeogOnOut (@GeogOnOut) reported from Gloucestershire, England

    @EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?

  • BeeSansMerci
    bexx 🧜🏻‍♀️🌈 (@BeeSansMerci) reported from Stroud, England

    @EE Thank you, Jess. I’ve tried to cancel via my EE app and via the website, but it says I can’t remove the add on.

  • CharmiZen
    Charm (@CharmiZen) reported from Stroud, England

    @EE Hello Michael, thank you for your reply. I have tried all the usual tips. Everything is green, looking as if there's a connection but there isn't. I just rang EE and was told by recorded voice that there is a problem in this area.

  • MichaelAlanHunt
    The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then

  • MattGardner_UK
    Matt Gardner (@MattGardner_UK) reported from Cheltenham, England

    Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service

  • MichaelAlanHunt
    The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**

  • CharmiZen
    Charm (@CharmiZen) reported from Stroud, England

    @EE Thank you. The problem in the general area was fixed, except for mine. A helpful customer adviser helped me out and together we fixed it 👍😁

  • NathCharnock
    Charnock🇲🇹🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@NathCharnock) reported from Gloucestershire, England

    @EE any chance of letting me log into the app or website, keep banging at me to pay my bill but last 3 weeks both down

  • Cyril_Bunt
    Cyril Bunt (@Cyril_Bunt) reported from Tewkesbury, England

    @EE can you please update me with when the phone signal will improve because I've had many important phone calls disconnect and I have had this going on for months now.

  • TerryGladden
    Terry Gladden (@TerryGladden) reported from Cheltenham, England

    Second year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival

  • lovehayleybeth
    Hayley Beth 🌛🌝🌜 (@lovehayleybeth) reported from Churchdown, England

    I've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?

  • john_chelt
    johnoldham (@john_chelt) reported from Cheltenham, England

    Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham

  • stedge27
    steve chester (@stedge27) reported from Gloucestershire, England

    Dear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor

  • G_Dubya_Walker
    Grant Walker (@G_Dubya_Walker) reported from Cheltenham, England

    @EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it

  • TimcTim
    Tim Cooper (@TimcTim) reported from Cheltenham, England

    @ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?

  • jsummers71
    John Summers MBCS (@jsummers71) reported from Gloucestershire, England

    @EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...

  • Jamie_Neate
    Jamie Neate (@Jamie_Neate) reported from Tewkesbury, England

    @EE Hi there. Two questions. When does NHS unlimited data end? Also I’ve just moved house and the area I’m in it’s awful 4G and even 3G! Luckily enough I can connect to a hotspot. Is there any chance I can get better signal because I don’t get any.I’ve heard about EE booster pack

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • fi_tonic
    T O N I C 🇺🇦 (@fi_tonic) reported

    @EE just the 9.3% increase, my service hasn’t gotten 9.3% better but who cares? Definitely not EE.

  • MikeNic07187799
    Mike Nice (@MikeNic07187799) reported

    @rjek @EE I took out my contract a week ago after being sold a deal. A week later you put the price up £5.40 a month for the next 2 years, I've been in touch with customer service and if they don't sort it out within my cooling off period I'll be leaving you and going elsewhere

  • rachelc09205148
    rachel cole (@rachelc09205148) reported

    @EE We have been waiting for broadband reconnection since the Friday storm 18th. Someone came out 19 but too windy to reconnect. Since then we have had three dates for engineers and nobody has come. Please help!

  • oigwhopays
    paypiggy (@oigwhopays) reported

    @EE hi I just added the ps5 to my plan but I didn’t receive a date for my delivery ? Could you help please

  • jmpschooley
    James Schooley (@jmpschooley) reported

    @EE Hi Helen, yes unfortunately I am having the same issues today.

  • beanz2809
    JillyBeanz 💕 (@beanz2809) reported

    @EE where would I find out about any outtages please? Had no signal for over a week now, and neither do my colleagues. I’m using my phone for work purposes and calls cannot be made or received nor connection to the internet. Many thanks x

  • amberplustwo_
    Amber Louise (@amberplustwo_) reported

    Hey @studentbeans I’m still waiting on a response as to why my discount didn’t work on @EE contract. They told me to email you for help and you’d be able to verify it with them but your email response told me to do it online.

  • Andrew1304
    Andrew Graham (@Andrew1304) reported

    @beanz2809 @EE I use it to check coverage when our district nurses call saying they don’t have signal

  • AFCvTheEnemy
    Dave Arsenal (@AFCvTheEnemy) reported

    @EE I’m very happy after having no signal for 8 months with O2

  • Old_Whitt_MW_FC
    New Whitt Social F.C (@Old_Whitt_MW_FC) reported

    @EE do you have a network issue in S41 area of chesterfield? No service / signal at all.