EE outages and service status in Cheltenham, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Cheltenham, including 0 direct reports.
- The most common problems reported in this area mention Phone and Wi-fi.
- Phone (67%)
- Wi-fi (33%)
The latest reports from users having issues in Cheltenham come from postal codes GL51 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Cheltenham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheltenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cheltenham, England
The most recent EE outage reports came from the following cities: Cheltenham, Stroud, and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Cheltenham
|
Phone | 11 days ago |
|
Stroud
|
Phone | 19 days ago |
|
Gloucester
|
Wi-fi | 23 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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Nick Jones (@NickJon35088102) reported from Andoversford, EnglandWarning I have been told that @EE do not hold warrantys on phones they sell. My wife's 6 month old @oppo phone got wet in the rain it stopped working when she plugged in the charger. I was told I would have to take it up with oppo direct. 20+ years a customer with 4 contact's 😡
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Cyril Bunt (@Cyril_Bunt) reported from Tewkesbury, England@EE can you please update me with when the phone signal will improve because I've had many important phone calls disconnect and I have had this going on for months now.
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steve chester (@stedge27) reported from Gloucestershire, EnglandDear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor
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johnoldham (@john_chelt) reported from Cheltenham, EnglandContrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham
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The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England@EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then
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The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England@EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**
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Terry Gladden (@TerryGladden) reported from Cheltenham, EnglandSecond year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival
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𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR (@Mark_P0x0n) reported from Tewkesbury, England@EE The problem lasted only for about 30 minutes. It affected all voice calls (via mobile and VOIP) and data services.
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Charnock🇲🇹🏴 (@NathCharnock) reported from Gloucestershire, England@EE any chance of letting me log into the app or website, keep banging at me to pay my bill but last 3 weeks both down
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pj.innovation (@InnovationPj) reported from Cheltenham, England@Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.
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Charm (@CharmiZen) reported from Stroud, England@EE Hello Michael, thank you for your reply. I have tried all the usual tips. Everything is green, looking as if there's a connection but there isn't. I just rang EE and was told by recorded voice that there is a problem in this area.
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John Summers MBCS (@jsummers71) reported from Gloucestershire, England@EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...
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Tim Cooper (@TimcTim) reported from Cheltenham, England@ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?
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Tom Gibbon (@TomGibbon_) reported from Gloucestershire, EnglandAny chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.
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bexx 🧜🏻♀️🌈 (@BeeSansMerci) reported from Stroud, England@EE Thank you, Jess. I’ve tried to cancel via my EE app and via the website, but it says I can’t remove the add on.
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Michelle Murray (@welshkunoichi) reported from Cheltenham, England@EE is there something wrong the EE signal?
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Tom Gibbon (@TomGibbon_) reported from Gloucestershire, England@EE is service down in Gloucester? Neither me or my wife can make or receive calls.
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Runcle (@rwr159) reported from Cheltenham, England@EE what going on I have no signal, only got signal though WiFi
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Barry Higgins (@barryhiggins3) reported from Gloucestershire, England@EE is there any news on the status of the issues with data gifting. It’s been down since Friday and as yet I haven’t seen any official acknowledgement from your twitter account on the issue. Support and customer services have confirmed there is an issue.
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Matt Gardner (@MattGardner_UK) reported from Cheltenham, EnglandMobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Luke Marsh (@luke_marsh_) reported@EE absolutely shocking customer service here. My broadband is down!
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Fuse Energy (@fuseenergy) reported@AnjaliS53393221 @EE Hi Anjali! We're sorry to hear that. Many of our customers are seeing that our website is blocked due to potential malicious activity. We have checked thoroughly for faults on our end and can't see anything that would call for us to have this flag. We have been talking to the EE technical team and haven't been able to progress or come to a resolution. @EE we would greatly appreciate a deeper look into the reason so many of your customers are experiencing this issue - some of them have made contact but haven't been able to come to a resolution.
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Scott K ⚒ (@srk1407) reported@EE Unfortunately I’m on a virtual network using EE signal so can’t report it 😬
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Les Cashmore (@LesCashmore) reported@EE very disappointed with you, tried to renew my broadband contract with you today in the shop & 3 customer service agents hung up on the staff. We tried to speak direct to you, same again you hung up. Perhaps you don’t want to give me the deal advertised on your app & website?
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Les Cashmore (@LesCashmore) reported@EE I’ve made an appointment to speak with the branch manager next week, I will be making a formal complaint and taking the issue up with him and his staff will verify the hanging up on us. Why didn’t they phone the branch back or call us back? Why do I have to phone you again?
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Bodz84 (@AFCBUDDY85) reported@EE dont worry, i'll just blast your Customer service team on the phone and then look cancel my broadband with you.
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LK (@AMothersSon) reported@EE Currently in Turkiye and meant to have roaming as part of my package. I've not received the "Welcome to Turkiye" text, I've been locked out my app, I can't WiFi call for support, I can't get on live chat, my roaming is out but I can't connect to any network. Ridiculous.
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Andy 🇬🇧 (@AndyUK_52) reported@EE could you tell me if there’s been any work in my area on signal and 5G
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ChrisM (@chrismaddison74) reported@Fletchmeister81 @EE Seems to be an issue in every store now. The staff in Sunderland bridges are the worst I've ever encountered. It's like you're bothering them when you ask a question. I'm looking at moving all four of my lines to elsewhere now as I'm also sick of being ripped off with price rises
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Scott Mackie (@smacktoid) reported@StuartT34021273 @EE My issue is that I literally can’t return a watch I no longer need because of their incompetence. They won’t initiate a return because they say a store issued the order (it didn’t) and the store says they cant do a return. Charlatans.