EE outages and service status in Cheltenham, England

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheltenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cheltenham, England

The most recent EE outage reports came from the following cities: Cheltenham, Stroud, and Gloucester.

City	Problem Type	Report Time
Cheltenham	Phone	1 month ago
Stroud	Phone	2 months ago
Gloucester	Wi-fi	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

• 
  Tim Cooper (@TimcTim) reported 50 seconds ago from Cheltenham, England

  @ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?

• 
  Hayley Beth 🌛🌝🌜 (@lovehayleybeth) reported 57 seconds ago from Churchdown, England

  I've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?

• 
  Barry Higgins (@barryhiggins3) reported 2 minutes ago from Gloucestershire, England

  @EE is there any news on the status of the issues with data gifting. It’s been down since Friday and as yet I haven’t seen any official acknowledgement from your twitter account on the issue. Support and customer services have confirmed there is an issue.

• 
  Terry Gladden (@TerryGladden) reported 6 minutes ago from Cheltenham, England

  Second year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival

• 
  Grant Walker (@G_Dubya_Walker) reported 6 minutes ago from Cheltenham, England

  @EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it

• 
  Tom Gibbon (@TomGibbon_) reported 7 minutes ago from Gloucestershire, England

  @EE is service down in Gloucester? Neither me or my wife can make or receive calls.

• 
  John Summers MBCS (@jsummers71) reported 9 minutes ago from Gloucestershire, England

  @EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...

• 
  Charnock🇲🇹🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@NathCharnock) reported 17 minutes ago from Gloucestershire, England

  @EE any chance of letting me log into the app or website, keep banging at me to pay my bill but last 3 weeks both down

• 
  The Michael Hunt (@MichaelAlanHunt) reported 18 minutes ago from Gloucestershire, England

  @EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**

• 
  GeogOnOut (@GeogOnOut) reported 19 minutes ago from Gloucestershire, England

  @EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?

• 
  Charm (@CharmiZen) reported 21 minutes ago from Stroud, England

  @EE Hello Michael, thank you for your reply. I have tried all the usual tips. Everything is green, looking as if there's a connection but there isn't. I just rang EE and was told by recorded voice that there is a problem in this area.

• 
  Tom Gibbon (@TomGibbon_) reported 21 minutes ago from Gloucestershire, England

  Any chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.

• 
  bexx 🧜🏻‍♀️🌈 (@BeeSansMerci) reported 27 minutes ago from Stroud, England

  @EE Thank you, Jess. I’ve tried to cancel via my EE app and via the website, but it says I can’t remove the add on.

• 
  Craig salter (@Craigs126) reported 32 minutes ago from Gloucestershire, England

  @EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,

• 
  Runcle (@rwr159) reported 32 minutes ago from Cheltenham, England

  @EE what going on I have no signal, only got signal though WiFi

• 
  pj.innovation (@InnovationPj) reported 35 minutes ago from Cheltenham, England

  @Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.

• 
  Cyril Bunt (@Cyril_Bunt) reported 42 minutes ago from Tewkesbury, England

  @EE can you please update me with when the phone signal will improve because I've had many important phone calls disconnect and I have had this going on for months now.

• 
  𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR (@Mark_P0x0n) reported 43 minutes ago from Tewkesbury, England

  @EE The problem lasted only for about 30 minutes. It affected all voice calls (via mobile and VOIP) and data services.

• 
  johnoldham (@john_chelt) reported 50 minutes ago from Cheltenham, England

  Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham

• 
  Charm (@CharmiZen) reported 56 minutes ago from Stroud, England

  @EE Thank you. The problem in the general area was fixed, except for mine. A helpful customer adviser helped me out and together we fixed it 👍😁

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gillian Jamieson (@GillRaeWalker) reported 4 minutes ago

  @whalley34825 @LeilaniDowding @EE Lasts an hour. We are in trouble.

• 
  Adam Waltz (@Amadagram_) reported 4 minutes ago

  The worst mobile phone network in the UK @EE

• 
  BASKY (@basky48) reported 6 minutes ago

  @EE don’t but EE they won’t sort you out things.Poor network worst service.I been calling them but nothing have changed

• 
  Chris Ross-Lewin (@crosslewin) reported 9 minutes ago

  @EE So can I use for free as a mobile not home broadband customer

• 
  Alex Burns 🇬🇧🇬🇧🇬🇧 (@RaPiDkIlLzZz) reported 10 minutes ago

  @CharlesSav66 @EE Its a nightmare thr money they make out of us and the app if terrible, like hokng bavk in tome to when apps used to be bad tonuse

• 
  SuePen (@SuePen5) reported 11 minutes ago

  @Amber23485515 @LeilaniDowding @EE Hi Anna, that must have been really awful, I've not been unlucky enough to have one that long, the longest power cut we've had was 6 days

• 
  Openreach (@WeAreOpenreach) reported 11 minutes ago

  @AP196779 @EE I'm sorry to hear that you've been going round in circles for the past five weeks. Has your service provider clarified the specific issue they have been trying to report to us? Any details they have provided would be helpful in understanding the situation further. To allow (1/2)

• 
  Ian Wardell (@ian_wardell) reported 11 minutes ago

  @EE As I've said, I've already tried around 20 times, and I've already said this 150 simply doesn't work, hence cannot be a legitimate number. How many more times must I try?? If one has to have a mobile contract with EE than this would explain it.

• 
  MK 🇬🇧 (@mk_hostile17) reported 14 minutes ago

  @GillRaeWalker @LeilaniDowding @EE Conventional PSTN is being shut down. Conventional landlines are now delivered over your broadband connection. Your conventional telephone plugs in to the router and voice calls are digital Broadband connection may be fixed wireless access but this has got nothing to do with WiFi

• 
  Andrew Robinson (@apr9999) reported 15 minutes ago

  @EE I did call again and the woman said she'd send him a message to call me. That was over 3 hours ago. This was all about retaining me as a customer. Henry had an idea that he was going to check out and come back to me.