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EE

EE outages and service status in Cheltenham, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Cheltenham, including 0 direct reports.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheltenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 3: Problems at EE

EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cheltenham, England

The most recent EE outage reports came from the following cities: Cheltenham.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • BeeSansMerci
    bexx ๐Ÿงœ๐Ÿปโ€โ™€๏ธ๐ŸŒˆ (@BeeSansMerci) reported from Stroud, England

    @EE Thank you, Jess. Iโ€™ve tried to cancel via my EE app and via the website, but it says I canโ€™t remove the add on.

  • NathCharnock
    Charnock๐Ÿ‡ฒ๐Ÿ‡น๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@NathCharnock) reported from Gloucestershire, England

    @EE any chance of letting me log into the app or website, keep banging at me to pay my bill but last 3 weeks both down

  • InnovationPj
    pj.innovation (@InnovationPj) reported from Cheltenham, England

    @Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.

  • lovehayleybeth
    Hayley Beth ๐ŸŒ›๐ŸŒ๐ŸŒœ (@lovehayleybeth) reported from Churchdown, England

    I've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?

  • mattthomas28
    Matt Thomas (@mattthomas28) reported from Cheltenham, England

    If @EE call me again saying โ€œas a valued business customer we have a great deal......โ€ STOP This isnโ€™t a business phone, tariff or anything like that - get your facts right, remove my number this database!!! Rude customer service is never good service by the way #EE

  • TomGibbon_
    Tom Gibbon (@TomGibbon_) reported from Gloucestershire, England

    Any chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.

  • MichaelAlanHunt
    The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then

  • CharmiZen
    Charm (@CharmiZen) reported from Stroud, England

    @EE Thank you. The problem in the general area was fixed, except for mine. A helpful customer adviser helped me out and together we fixed it ๐Ÿ‘๐Ÿ˜

  • TomGibbon_
    Tom Gibbon (@TomGibbon_) reported from Gloucestershire, England

    @EE is service down in Gloucester? Neither me or my wife can make or receive calls.

  • rwr159
    Runcle (@rwr159) reported from Cheltenham, England

    @EE what going on I have no signal, only got signal though WiFi

  • GeogOnOut
    GeogOnOut (@GeogOnOut) reported from Gloucestershire, England

    @EE Iโ€™ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?

  • Mark_P0x0n
    ๐“ฅ๐“ฒ๐“ฎ๐“พ๐” ๐“ป๐“ธ๐“ถ๐“ช๐“ท๐“ฝ๐“ฒ๐“บ๐“พ๐“ฎ #FBPPR (@Mark_P0x0n) reported from Tewkesbury, England

    @EE The problem lasted only for about 30 minutes. It affected all voice calls (via mobile and VOIP) and data services.

  • TerryGladden
    Terry Gladden (@TerryGladden) reported from Cheltenham, England

    Second year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival

  • john_chelt
    johnoldham (@john_chelt) reported from Cheltenham, England

    Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham

  • Cyril_Bunt
    Cyril Bunt (@Cyril_Bunt) reported from Tewkesbury, England

    @EE can you please update me with when the phone signal will improve because I've had many important phone calls disconnect and I have had this going on for months now.

  • NickJon35088102
    Nick Jones (@NickJon35088102) reported from Andoversford, England

    Warning I have been told that @EE do not hold warrantys on phones they sell. My wife's 6 month old @oppo phone got wet in the rain it stopped working when she plugged in the charger. I was told I would have to take it up with oppo direct. 20+ years a customer with 4 contact's ๐Ÿ˜ก

  • pippinsboss
    Jim Simons (@pippinsboss) reported from Cheltenham, England

    Excellent service from @EE. We had an intermittent broadband problem. Their Web site says text HELP to them, so I did. A robatvtwxrws back a few minutes later to say it had done some tests, found that there was indeed a problem, and said a human would call shortly. 1/3

  • MattGardner_UK
    Matt Gardner (@MattGardner_UK) reported from Cheltenham, England

    Mobile networks are just full of bullshit! @ee 3days with no service and now saying it wonโ€™t be sorted until Monday! Aweful service

  • jsummers71
    John Summers MBCS (@jsummers71) reported from Gloucestershire, England

    @EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...

  • MichaelAlanHunt
    The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnMac19059272
    Johnny Mac (@JohnMac19059272) reported

    @EE Thank you for sending a newer improved router but why is it so hard sending the old one back. Qr code not working and now got to try the post office tomorrow.

  • Lewciie
    Lucy Jayne. (@Lewciie) reported

    @EE @sarkeycockney Closed my complaint without even talking to me or offering any resolution, easy way out

  • Boothy_4
    David Booth (@Boothy_4) reported

    @BeneyHewson @EE Same issue. Looks like a widespread issue after searching on here.

  • Broomrig
    Alun Morgan (@Broomrig) reported

    @EE I have tried this to no avail. Do me a favour, you try and navigate your website to report service disruption and see how you get on. The UX you offer is dreadful.

  • Akipnotic
    ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@Akipnotic) reported

    @ashkir868562601 @EE I just spoke to ee on the phone and their whole network is down

  • slbhatter
    Ross E J Colbert (@slbhatter) reported

    @EE having problem with data roaming whilst abroad. Was working just cut out?

  • lillol87
    Lauren (@lillol87) reported

    @EE @EE 4 phone calls and over 4 hours spent on the phone since May with your people not doing as promised & 3 complaints later still not resolved. Very disappointing customer service

  • MarkHarper99
    Mark Harper (@MarkHarper99) reported

    @EE Apparently you have fixed the roaming issue but Im still not connected. I have tried all the 'help' from your AI but nothing has worked, and then that's the end of the conversation! I have no way of calling anyone. What can I do?

  • jf2e
    John Toohey (@jf2e) reported

    @England @EE @HKane England were in trouble against the DR Congo. Harry Kane did what you would hope your Captain would do. He stepped up 2 goals

  • jacqui_archer
    Jacqui Archer (@jacqui_archer) reported

    @EE Hi, for the last few days my broadband has had intermittent access. Not helpful when trying to work from home. I've tried resetting it but it doesn't seem to help