EE Outage Report in Cheltenham, Gloucestershire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Cheltenham come from postal codes GL50.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cheltenham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (43%)
-
Phone (29%)
-
Wi-fi (12%)
-
Total Blackout (11%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near Cheltenham, Gloucestershire, England
The most recent EE outage reports came from the following cities: Stroud, Cheltenham, Gloucester and Stonehouse.
| City | Problem Type | Report Time |
|---|---|---|
 Stroud |
Internet | |
| Stroud |
Total Blackout | |
| Stroud |
Total Blackout | |
| Cheltenham |
Phone | |
| Cheltenham |
Phone | |
| Gloucester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
-
johnoldham
(@john_chelt) reported
from
Cheltenham, England
Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham
-
Charm
(@CharmiZen) reported
from
Stroud, England
@EE Hello Michael, thank you for your reply. I have tried all the usual tips. Everything is green, looking as if there's a connection but there isn't. I just rang EE and was told by recorded voice that there is a problem in this area.
-
𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR
(@Mark_P0x0n) reported
from
Tewkesbury, England
@EE The problem lasted only for about 30 minutes. It affected all voice calls (via mobile and VOIP) and data services.
-
The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then
-
Charnock🇲🇹🏴
(@NathCharnock) reported
from
Gloucestershire, England
@EE any chance of letting me log into the app or website, keep banging at me to pay my bill but last 3 weeks both down
-
Hayley Beth 🌛🌝🌜
(@lovehayleybeth) reported
from
Churchdown, England
I've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?
-
Jamie Neate
(@Jamie_Neate) reported
from
Tewkesbury, England
@EE Hi there. Two questions. When does NHS unlimited data end? Also I’ve just moved house and the area I’m in it’s awful 4G and even 3G! Luckily enough I can connect to a hotspot. Is there any chance I can get better signal because I don’t get any.I’ve heard about EE booster pack
-
John Summers MBCS
(@jsummers71) reported
from
Gloucestershire, England
@EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...
-
Tim Cooper
(@TimcTim) reported
from
Cheltenham, England
@ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?
-
Craig salter
(@Craigs126) reported
from
Gloucestershire, England
@EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,
-
Grant Walker
(@G_Dubya_Walker) reported
from
Cheltenham, England
@EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it
-
bexx 🧜🏻♀️🌈
(@BeeSansMerci) reported
from
Stroud, England
@EE Thank you, Jess. I’ve tried to cancel via my EE app and via the website, but it says I can’t remove the add on.
-
GeogOnOut
(@GeogOnOut) reported
from
Gloucestershire, England
@EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?
-
Matt Gardner
(@MattGardner_UK) reported
from
Cheltenham, England
Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service
-
steve chester
(@stedge27) reported
from
Gloucestershire, England
Dear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor
-
Michelle Murray
(@welshkunoichi) reported
from
Cheltenham, England
@EE is there something wrong the EE signal?
-
Terry Gladden
(@TerryGladden) reported
from
Cheltenham, England
Second year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival
-
Matt Willis
(@mattwrailbus) reported
from
Cheltenham, England
@EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!
-
Charm
(@CharmiZen) reported
from
Stroud, England
@EE Thank you. The problem in the general area was fixed, except for mine. A helpful customer adviser helped me out and together we fixed it 👍😁
-
The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Window & Lock Doctor
(@WinLockDr) reported
@EE Spoke with Andy at EE at 12.35 today. THE WORST CUSTOMER SERVICE EXPERIENCE EVER. RUDE. COERCIVE. DISRESPECTFUL. EE will be losing x3 Accounts
-
🏴 agmkporter 🇬🇧
(@agmkporter) reported
@EE please provide me with an email address to forward a complaint please, as unhappy with my recent call. Thanks
-
Ellyll
(@Ellyll) reported
@EE Is there a problem with your system? I Have twice texted CYMRAEG to 150 as advertised on your website, received the automated response saying someone would call me within 48 hours but heard nothing back. This was on 07/12/21 and 13/12/21.
-
the_english_otaku
(@horriblestains) reported
Hi @EE I smashed my phone a few week ago and it's becoming unusable but I'm not due for an upgrade for a couple of months. Is this something you can help with?
-
🏴 agmkporter 🇬🇧
(@agmkporter) reported
@EE DM sent, but unsure if you’ll be able to help, maybe you could forward to correct dept for investigation? Please let me know. Thanks
-
Steve gorrie
(@steve_gorrie) reported
Well done @EE. No internet service again. How about a refund!!!!!!
-
Gary Hiles
(@GTHiles) reported
@EE Hi, can someone help with a Xbox package i purchased from you.
-
Benjamin H. Parish
(@2904_ben) reported
@EE How does that make any sense. I waited for the last stock. Managed to get one. Added it to my line. Paid for it, and then because of a delivery issue I now don't get one. That's clearly not right.
-
J Y
(@Jackyeo1995) reported
@EE Hi Sarah, I have the customer service lady in the EE shop in Stockport was amazing and directed me to this, even the person I spoke too to transfer my number from O2 to EE mentioned this too. Was simple and easy to do and I’m set up on the EE app now!
-
syd kerrigan
(@sydkerrigan2018) reported
I swear the tech support people @EE are fecking morons.