EE outages and service status in Cheltenham, England

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheltenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cheltenham, England

The most recent EE outage reports came from the following cities: Stroud, Cheltenham, and Gloucester.

City	Problem Type	Report Time
Stroud	Phone	12 hours ago
Cheltenham	Phone	1 month ago
Stroud	Phone	2 months ago
Gloucester	Wi-fi	2 months ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

• 
  Cyril Bunt (@Cyril_Bunt) reported 2 minutes ago from Tewkesbury, England

  @EE can you please update me with when the phone signal will improve because I've had many important phone calls disconnect and I have had this going on for months now.

• 
  pj.innovation (@InnovationPj) reported 4 minutes ago from Cheltenham, England

  @Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.

• 
  bexx 🧜🏻‍♀️🌈 (@BeeSansMerci) reported 7 minutes ago from Stroud, England

  @EE Thank you, Jess. I’ve tried to cancel via my EE app and via the website, but it says I can’t remove the add on.

• 
  Tom Gibbon (@TomGibbon_) reported 8 minutes ago from Gloucestershire, England

  @EE is service down in Gloucester? Neither me or my wife can make or receive calls.

• 
  Craig salter (@Craigs126) reported 11 minutes ago from Gloucestershire, England

  @EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,

• 
  Tom Gibbon (@TomGibbon_) reported 12 minutes ago from Gloucestershire, England

  Any chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.

• 
  𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR (@Mark_P0x0n) reported 12 minutes ago from Tewkesbury, England

  @EE The problem lasted only for about 30 minutes. It affected all voice calls (via mobile and VOIP) and data services.

• 
  GeogOnOut (@GeogOnOut) reported 13 minutes ago from Gloucestershire, England

  @EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?

• 
  johnoldham (@john_chelt) reported 16 minutes ago from Cheltenham, England

  Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham

• 
  Terry Gladden (@TerryGladden) reported 26 minutes ago from Cheltenham, England

  Second year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival

• 
  Jamie Neate (@Jamie_Neate) reported 28 minutes ago from Tewkesbury, England

  @EE Hi there. Two questions. When does NHS unlimited data end? Also I’ve just moved house and the area I’m in it’s awful 4G and even 3G! Luckily enough I can connect to a hotspot. Is there any chance I can get better signal because I don’t get any.I’ve heard about EE booster pack

• 
  Matt Willis (@mattwrailbus) reported 30 minutes ago from Cheltenham, England

  @EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!

• 
  John Summers MBCS (@jsummers71) reported 34 minutes ago from Gloucestershire, England

  @EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...

• 
  Charm (@CharmiZen) reported 35 minutes ago from Stroud, England

  @EE Thank you. The problem in the general area was fixed, except for mine. A helpful customer adviser helped me out and together we fixed it 👍😁

• 
  Nick Jones (@NickJon35088102) reported 38 minutes ago from Andoversford, England

  Warning I have been told that @EE do not hold warrantys on phones they sell. My wife's 6 month old @oppo phone got wet in the rain it stopped working when she plugged in the charger. I was told I would have to take it up with oppo direct. 20+ years a customer with 4 contact's 😡

• 
  Jim Simons (@pippinsboss) reported 50 minutes ago from Cheltenham, England

  Excellent service from @EE. We had an intermittent broadband problem. Their Web site says text HELP to them, so I did. A robatvtwxrws back a few minutes later to say it had done some tests, found that there was indeed a problem, and said a human would call shortly. 1/3

• 
  Charm (@CharmiZen) reported 57 minutes ago from Stroud, England

  @EE Hello Michael, thank you for your reply. I have tried all the usual tips. Everything is green, looking as if there's a connection but there isn't. I just rang EE and was told by recorded voice that there is a problem in this area.

• 
  Michelle Murray (@welshkunoichi) reported 58 minutes ago from Cheltenham, England

  @EE is there something wrong the EE signal?

• 
  Hayley Beth 🌛🌝🌜 (@lovehayleybeth) reported 58 minutes ago from Churchdown, England

  I've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?

• 
  Tim Cooper (@TimcTim) reported 59 minutes ago from Cheltenham, England

  @ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jo Oliver 💜🇬🇧 (@BagFleaBag) reported 3 minutes ago

  @LeilaniDowding @EE Yes, it’s usually days if it’s a bad storm and that’s in southern England and not that rural, my friend on a quieter month had no electricity for 2 weeks and no internet for a month the other year after a big storm.

• 
  Tony (@Foolham) reported 3 minutes ago

  @EE DSL light off so line is dead - Is this an issue in parts of London right now?

• 
  David Johnston (@Daveocracy) reported 5 minutes ago

  @EE see other people have issues renewing with EE. I’ve got broadband been trying to renew existing contract for nearly 3 months, over 10 calls and chats, one call over 2 hours, today’s chat 1hr. Still not sorted asked ME to call them. your complaint Ref: C10003899253. 4th

• 
  Warren Peters (@wizza_wozza) reported 7 minutes ago

  @LeilaniDowding @EE It’s a joke, especially for vulnerable people living in a rural area with little mobile signal. @bt_uk recent performance has been pathetic with an elderly friend who has no wi-fi, getting on for 2 weeks with still no fix in sight.

• 
  Neal (@wxmsmith) reported 11 minutes ago

  @EE please provide a contact link or phone number to discuss my mother’s account with you (I am on the account). Your website is no help

• 
  Carl Meah (@MeahCarl) reported 11 minutes ago

  @WeAreOpenreach @bt_uk @EE your service is absolutely pathetic 👍

• 
  Ian Wardell (@ian_wardell) reported 13 minutes ago

  @EE It's not an EE phone. It's a Xiaomi Redmi 9 bought from Amazon. Why tell me to ring 150 if that number only works for EE phones? And as I said, it doesn't work, I tried around 20 times.

• 
  The Manchester Dub (@manchesterdub) reported 14 minutes ago

  @EE @GoogleUK I have a warranty screen repair to boom in on my Pixel. I've been directed to Trafford Centre store by Google but I just get cut off when I call. Can you help?

• 
  cliff cook (@cliffc100) reported 17 minutes ago

  @TheDealEnvoy @EE This applys to anyone from any company or organisation that sends you a one time passcode the genuine company will never ask for this code anyone doing is a scammer trying to access your account

• 
  Marcus (@Marcus_91_) reported 17 minutes ago

  @Amy_90_x @EE FFS that is ridiculous 😑😑 You can never be too sure nowadays with all the scam callers 🤬🤬 Tbh i don't get many anymore but I don't answer any calls unless it's a number I have saved in my phone