EE Outage Report in Cheltenham, Gloucestershire, England
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The latest reports from users having issues in Cheltenham come from postal codes GL50.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cheltenham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Cheltenham, Gloucestershire, England
The most recent EE outage reports came from the following cities: Stroud, Cheltenham, Gloucester and Stonehouse.
| City | Problem Type | Report Time |
|---|---|---|
 Stroud |
Internet | |
| Stroud |
Total Blackout | |
| Stroud |
Total Blackout | |
| Cheltenham |
Phone | |
| Cheltenham |
Phone | |
| Gloucester |
Phone |
Community Discussion
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EE Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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GeogOnOut
(@GeogOnOut) reported
from
Gloucestershire, England
@EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then
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Grant Walker
(@G_Dubya_Walker) reported
from
Cheltenham, England
@EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it
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Craig salter
(@Craigs126) reported
from
Gloucestershire, England
@EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,
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bexx 🧜🏻♀️🌈
(@BeeSansMerci) reported
from
Stroud, England
@EE Thank you, Jess. I’ve tried to cancel via my EE app and via the website, but it says I can’t remove the add on.
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Jamie Neate
(@Jamie_Neate) reported
from
Tewkesbury, England
@EE Hi there. Two questions. When does NHS unlimited data end? Also I’ve just moved house and the area I’m in it’s awful 4G and even 3G! Luckily enough I can connect to a hotspot. Is there any chance I can get better signal because I don’t get any.I’ve heard about EE booster pack
-
johnoldham
(@john_chelt) reported
from
Cheltenham, England
Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham
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𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR
(@Mark_P0x0n) reported
from
Tewkesbury, England
@EE The problem lasted only for about 30 minutes. It affected all voice calls (via mobile and VOIP) and data services.
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Charnock🇲🇹🏴
(@NathCharnock) reported
from
Gloucestershire, England
@EE any chance of letting me log into the app or website, keep banging at me to pay my bill but last 3 weeks both down
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**
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Matt Willis
(@mattwrailbus) reported
from
Cheltenham, England
@EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!
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John Summers MBCS
(@jsummers71) reported
from
Gloucestershire, England
@EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...
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Matt Gardner
(@MattGardner_UK) reported
from
Cheltenham, England
Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service
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Terry Gladden
(@TerryGladden) reported
from
Cheltenham, England
Second year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival
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Tim Cooper
(@TimcTim) reported
from
Cheltenham, England
@ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?
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Nick Jones
(@NickJon35088102) reported
from
Andoversford, England
Warning I have been told that @EE do not hold warrantys on phones they sell. My wife's 6 month old @oppo phone got wet in the rain it stopped working when she plugged in the charger. I was told I would have to take it up with oppo direct. 20+ years a customer with 4 contact's 😡
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Hayley Beth 🌛🌝🌜
(@lovehayleybeth) reported
from
Churchdown, England
I've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?
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Michelle Murray
(@welshkunoichi) reported
from
Cheltenham, England
@EE is there something wrong the EE signal?
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Charm
(@CharmiZen) reported
from
Stroud, England
@EE Thank you. The problem in the general area was fixed, except for mine. A helpful customer adviser helped me out and together we fixed it 👍😁
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steve chester
(@stedge27) reported
from
Gloucestershire, England
Dear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Young
(@weeclarabell) reported
Still waiting on a manager call back from @EE Called 2 weeks ago and now after speaking on chat I am being advised to wait longer! Shocking customer service!
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🧠 Ade's Brain
(@adesdaily) reported
@ThreeUKSupport Sorry no. I am leaving. Your agent took 10 mins asking ridiculous questions. Then made stuff up to get rid. @EE will now get my business. What a crock of ****.
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Michael Armstrong
(@Michael57690152) reported
@EE 2 days now waiting for answers on a delivery that you have constantly lied about! Being ignored online, on the phone and now on here! #cancel
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alan hassey
(@alanhassey) reported
@EE Can get connected but signal can be weak across much of the Yorjshire Dlaes & Lakes where we spend most of our time. A new transmitter near our cottage in Chapel Stile made a huge difference to signal availability. You just don't have good enough coverage...
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alan hassey
(@alanhassey) reported
@CyclingEurope @RadioAndrewE Have this all the time in the Dales & Lakes and even on some stretches of the M6. My 5G iPhone never gets 5G, sometimes gets 4G, usually 3G but sometimes nothing :-/ @EE
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rab
(@RabD1988) reported
@EE Recently switched network to you, but mobile data hast worked since switch. Called 150 etc which was a waste of time. Can you assist ASAP, this i affecting my livelihood
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Jess Goodman
(@JessGoodman21) reported
Another day @ee haven’t sorted the problem out locally. I can’t do anything. No data or service signal at all. I have a 6 year old and a parent with disabilities that sends me an alert when help is needed. Those that I’m not getting because of your problem ! Sort it out EE !!!!😡
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Ali Wilson
(@AliWuvBooks) reported
@EE my mobile data isn't working. Is there an issue? I keep getting a "sign in to network" message but that's just taking me to a buy data add on page. I have plenty of data, I don't want more. I just want to access apps and Internet.
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Giant Coin
(@IsaacEn57489426) reported
@tomronan90 @EE Message @kawasadistro regarding your account issue, to fix it immediately
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alan hassey
(@alanhassey) reported
@EE Don’t see how you can help unless you build more masts! I remember being astonished on a trip to Jordan several years ago to be able to get 4G everywhere including the middle of the desert. I couldn’t get ANY signal in High Holborn last weekend. @EE