EE Outage Report in Cheltenham, Gloucestershire, England
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The latest reports from users having issues in Cheltenham come from postal codes GL50 and GL51.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cheltenham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Cheltenham, Gloucestershire, England
The most recent EE outage reports came from the following cities: Stroud, Cheltenham, Stonehouse, Staunton, Tewkesbury and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Stroud |
Total Blackout | |
| Cheltenham |
Phone | |
| Stonehouse |
Phone | |
| Cheltenham |
Phone | |
| Staunton |
Total Blackout | |
| Cheltenham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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Jamie Neate
(@Jamie_Neate) reported
from
Tewkesbury, England
@EE Hi there. Two questions. When does NHS unlimited data end? Also I’ve just moved house and the area I’m in it’s awful 4G and even 3G! Luckily enough I can connect to a hotspot. Is there any chance I can get better signal because I don’t get any.I’ve heard about EE booster pack
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pj.innovation
(@InnovationPj) reported
from
Cheltenham, England
@Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.
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Grant Walker
(@G_Dubya_Walker) reported
from
Cheltenham, England
@EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it
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johnoldham
(@john_chelt) reported
from
Cheltenham, England
Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**
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steve chester
(@stedge27) reported
from
Gloucestershire, England
Dear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor
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Hayley Beth 🌛🌝🌜
(@lovehayleybeth) reported
from
Churchdown, England
I've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?
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Jim Simons
(@pippinsboss) reported
from
Cheltenham, England
Excellent service from @EE. We had an intermittent broadband problem. Their Web site says text HELP to them, so I did. A robatvtwxrws back a few minutes later to say it had done some tests, found that there was indeed a problem, and said a human would call shortly. 1/3
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Tim Cooper
(@TimcTim) reported
from
Cheltenham, England
@ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?
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John Summers MBCS
(@jsummers71) reported
from
Gloucestershire, England
@EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...
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GeogOnOut
(@GeogOnOut) reported
from
Gloucestershire, England
@EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?
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Craig salter
(@Craigs126) reported
from
Gloucestershire, England
@EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,
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Matt Willis
(@mattwrailbus) reported
from
Cheltenham, England
@EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!
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Terry Gladden
(@TerryGladden) reported
from
Cheltenham, England
Second year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival
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bexx 🧜🏻♀️🌈
(@BeeSansMerci) reported
from
Stroud, England
@EE Thank you, Jess. I’ve tried to cancel via my EE app and via the website, but it says I can’t remove the add on.
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Matt Gardner
(@MattGardner_UK) reported
from
Cheltenham, England
Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service
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Nick Jones
(@NickJon35088102) reported
from
Andoversford, England
Warning I have been told that @EE do not hold warrantys on phones they sell. My wife's 6 month old @oppo phone got wet in the rain it stopped working when she plugged in the charger. I was told I would have to take it up with oppo direct. 20+ years a customer with 4 contact's 😡
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𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR
(@Mark_P0x0n) reported
from
Tewkesbury, England
@EE The problem lasted only for about 30 minutes. It affected all voice calls (via mobile and VOIP) and data services.
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Michelle Murray
(@welshkunoichi) reported
from
Cheltenham, England
@EE is there something wrong the EE signal?
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan Blood
(@nattasswfc) reported
@EE hi I’ve been with EE for about 2 hours and already want to leave. Just been on the phone for 35 mins speaking to someone who hung up mud conversation because their office is closed. I’m trying to transfer my number. Can you help please?
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Claire Linde
(@ClaireLinde) reported
@EE any update when broadband issues are going to be fixed in WN postcodes? Keep checking on the app and it's always pushed back later and later. I have a son who works remotely and children who need to complete homework online.
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A YouTuber.
(@GallopCrush1983) reported
@EE I can’t call 150 with no network.
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Sheldon James
(@sheldinij) reported
@EE just wondering if you deliberately treat people badly, or if its just ineptitude? #ee #mobile
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David Lovell
(@DjLovell80) reported
@EE you instructed @BTOpenreach1 to conduct the work, now you’re taking no responsibility for the damage. My contract is with you on BT!
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Mini_Statham
(@mini_statham) reported
@EE But I'm not an EE customer, it was booked through Samsung, the exact fault was on the repair report, a hardware issue. The guy at the store says they have it all the time, so surely someone at EE should let Samsung know that they can't repair phones at that store
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Soph
(@sophhdw) reported
I purchased and opened a second phone line with @EE back in December and I have been inundated with spam calls, mostly on a daily basis now, ever since. How is this happening when my number has only been given to a handful of colleagues and has never been inputted elsewhere?
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Astor Tate
(@astortate) reported
This is day number 4 @EE Poor connectivity continues. Messages delayed and no internet all day. Just keeping my receipts.
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Julie Basson
(@Ladyjane223) reported
@EE Also just found that you cannot fast forward through adverts. This is the last straw. I think I’ll cancel it. Rubbish.
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Ev3tonian
(@Ev3tonian) reported
Had @EE broadband for a few weeks and the service is down already, very poor. Gonna be cancelled I think.