EE outages and service status in Cheltenham, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Cheltenham, including 0 direct reports.
- The most common problems reported in this area mention Phone and Wi-fi.
- The most recent signal from this area was received Jul 30, 4:26 PM GMT+1.
- Phone (67%)
- Wi-fi (33%)
The latest reports from users having issues in Cheltenham come from postal codes GL51 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Cheltenham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheltenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 5: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cheltenham, England
The most recent EE outage reports came from the following cities: Cheltenham, Stroud, and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Cheltenham
|
Phone | 6 days ago |
|
Stroud
|
Phone | 14 days ago |
|
Gloucester
|
Wi-fi | 19 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
-
John Summers MBCS (@jsummers71) reported from Gloucestershire, England@EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...
-
bexx ๐ง๐ปโโ๏ธ๐ (@BeeSansMerci) reported from Stroud, England@EE Thank you, Jess. Iโve tried to cancel via my EE app and via the website, but it says I canโt remove the add on.
-
Charm (@CharmiZen) reported from Stroud, England@EE Hello Michael, thank you for your reply. I have tried all the usual tips. Everything is green, looking as if there's a connection but there isn't. I just rang EE and was told by recorded voice that there is a problem in this area.
-
Tom Gibbon (@TomGibbon_) reported from Gloucestershire, EnglandAny chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.
-
steve chester (@stedge27) reported from Gloucestershire, EnglandDear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor
-
Jim Simons (@pippinsboss) reported from Cheltenham, EnglandExcellent service from @EE. We had an intermittent broadband problem. Their Web site says text HELP to them, so I did. A robatvtwxrws back a few minutes later to say it had done some tests, found that there was indeed a problem, and said a human would call shortly. 1/3
-
The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England@EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**
-
Craig salter (@Craigs126) reported from Gloucestershire, England@EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,
-
The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England@EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then
-
Barry Higgins (@barryhiggins3) reported from Gloucestershire, England@EE is there any news on the status of the issues with data gifting. Itโs been down since Friday and as yet I havenโt seen any official acknowledgement from your twitter account on the issue. Support and customer services have confirmed there is an issue.
-
Matt Gardner (@MattGardner_UK) reported from Cheltenham, EnglandMobile networks are just full of bullshit! @ee 3days with no service and now saying it wonโt be sorted until Monday! Aweful service
-
Cyril Bunt (@Cyril_Bunt) reported from Tewkesbury, England@EE can you please update me with when the phone signal will improve because I've had many important phone calls disconnect and I have had this going on for months now.
-
Terry Gladden (@TerryGladden) reported from Cheltenham, EnglandSecond year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival
-
Tom Gibbon (@TomGibbon_) reported from Gloucestershire, EnglandAny chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.
-
Hayley Beth ๐๐๐ (@lovehayleybeth) reported from Churchdown, EnglandI've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?
-
Charm (@CharmiZen) reported from Stroud, England@EE Thank you. The problem in the general area was fixed, except for mine. A helpful customer adviser helped me out and together we fixed it ๐๐
-
Matt Willis (@mattwrailbus) reported from Cheltenham, England@EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!
-
๐ฅ๐ฒ๐ฎ๐พ๐ ๐ป๐ธ๐ถ๐ช๐ท๐ฝ๐ฒ๐บ๐พ๐ฎ #FBPPR (@Mark_P0x0n) reported from Tewkesbury, England@EE The problem lasted only for about 30 minutes. It affected all voice calls (via mobile and VOIP) and data services.
-
Michelle Murray (@welshkunoichi) reported from Cheltenham, England@EE is there something wrong the EE signal?
-
GeogOnOut (@GeogOnOut) reported from Gloucestershire, England@EE Iโve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Big Greegsy (@BigGreegsy1) reported@DerekAllan61 @EE O2 moved me over to EE and the signal is shite. Keep losing it everywhere. Awful
-
Gordon Gotch (@gordongotch57) reported@EE still can't login to EE business. Am I the only one?
-
Carl bell (@carlbell85) reported@EE Tried that they can't help I will stop paying the bill and see how long it takes you to sort it then
-
shaun bull (@shaunwbull) reported@EE Can I raise a formal complaint on this matter and arrange a refund. I have tried several numbers. Nobody is interested in helping unless it relates to a phone issue. It has now been 6 working days with no information, with a promised 1-3 working day delivery.
-
Michael (@MichaelPyle3) reported@MarkyTalk @EE Weโve just been through this, 11 + years of loyalty. Was offered a crap deal. Only way they could get near, is if we had their broadband. Not interested, just left them, 4 contracts onto ID Mobile.
-
Andrew Parmenter (@AndyP1982) reported@EE why can a new customer get a deal ยฃ10 a month cheaper than someone who has been a customer for nearly 5 years? Where is the customer loyalty? Iโve now signed up to @virginmedia #customerlost #customergained
-
Paul Rutherford (@Rutherford_Paul) reported@EE I can assure you I get no signal whatsoever. And I have the latest iPhone too. I used to get 5G there. I raised the issue at the local EE Shop & was told the problem is engineers cannot gain access to where the problematic mast is. This was 3 MONTHS AGO! Itโs so so poor!
-
Norman robb (@Norman_robb74) reported@SerpicoFranco @Mhairiang26 @EE You should never went with ee useless
-
The Driver ๐ดโโ ๏ธ (@i_drive_the_bus) reportedAnd now campaign limit reached wasnt when I first started trying @EE , dont worry this wont be forgotten on contract renewal especially with the crap signal I've had to suffer all week and the intermittent broadband
-
Of Mice and Men (@Topstop1) reported@EE ๐คฌ STILL NO INTERNET; NO UPDATE; NO SOLUTION HOW MUCH LONGER AM I EXPECTED TO HAVE TO DEAL WITH THIS??? ๐คฌ