EE Outage Report in Cheltenham, Gloucestershire, England
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The latest reports from users having issues in Cheltenham come from postal codes GL50.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cheltenham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Cheltenham, Gloucestershire, England
The most recent EE outage reports came from the following cities: Stroud, Cheltenham, Gloucester, Stonehouse and Staunton.
| City | Problem Type | Report Time |
|---|---|---|
 Stroud |
Total Blackout | |
| Stroud |
Total Blackout | |
| Cheltenham |
Phone | |
| Cheltenham |
Phone | |
| Gloucester |
Phone | |
| Stroud |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then
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bexx 🧜🏻♀️🌈
(@BeeSansMerci) reported
from
Stroud, England
@EE Thank you, Jess. I’ve tried to cancel via my EE app and via the website, but it says I can’t remove the add on.
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Craig salter
(@Craigs126) reported
from
Gloucestershire, England
@EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,
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Charm
(@CharmiZen) reported
from
Stroud, England
@EE Thank you. The problem in the general area was fixed, except for mine. A helpful customer adviser helped me out and together we fixed it 👍😁
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Jamie Neate
(@Jamie_Neate) reported
from
Tewkesbury, England
@EE Hi there. Two questions. When does NHS unlimited data end? Also I’ve just moved house and the area I’m in it’s awful 4G and even 3G! Luckily enough I can connect to a hotspot. Is there any chance I can get better signal because I don’t get any.I’ve heard about EE booster pack
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Barry Higgins
(@barryhiggins3) reported
from
Gloucestershire, England
@EE is there any news on the status of the issues with data gifting. It’s been down since Friday and as yet I haven’t seen any official acknowledgement from your twitter account on the issue. Support and customer services have confirmed there is an issue.
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Terry Gladden
(@TerryGladden) reported
from
Cheltenham, England
Second year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival
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Runcle
(@rwr159) reported
from
Cheltenham, England
@EE what going on I have no signal, only got signal though WiFi
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Matt Gardner
(@MattGardner_UK) reported
from
Cheltenham, England
Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service
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Tim Cooper
(@TimcTim) reported
from
Cheltenham, England
@ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?
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Cyril Bunt
(@Cyril_Bunt) reported
from
Tewkesbury, England
@EE can you please update me with when the phone signal will improve because I've had many important phone calls disconnect and I have had this going on for months now.
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**
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Matt Thomas
(@mattthomas28) reported
from
Cheltenham, England
If @EE call me again saying “as a valued business customer we have a great deal......” STOP This isn’t a business phone, tariff or anything like that - get your facts right, remove my number this database!!! Rude customer service is never good service by the way #EE
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Charm
(@CharmiZen) reported
from
Stroud, England
@EE Hello Michael, thank you for your reply. I have tried all the usual tips. Everything is green, looking as if there's a connection but there isn't. I just rang EE and was told by recorded voice that there is a problem in this area.
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Charnock🇲🇹🏴
(@NathCharnock) reported
from
Gloucestershire, England
@EE any chance of letting me log into the app or website, keep banging at me to pay my bill but last 3 weeks both down
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Grant Walker
(@G_Dubya_Walker) reported
from
Cheltenham, England
@EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it
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johnoldham
(@john_chelt) reported
from
Cheltenham, England
Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham
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John Summers MBCS
(@jsummers71) reported
from
Gloucestershire, England
@EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...
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Matt Willis
(@mattwrailbus) reported
from
Cheltenham, England
@EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!
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GeogOnOut
(@GeogOnOut) reported
from
Gloucestershire, England
@EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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The Iron Cactuar
(@PaulTopical) reported
@EE You're also 4x more expensive. Plus Three's customer service is a million times better
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Mad Scientist 💙
(@madscientist700) reported
@EE All these people complaining about no EE signal, trust me don't go to @O2. Won't even give you WiFi calling unless you buy the phone directly from them. I am glad I went back to EE. Roaming charges are a pain but get a smart plan and you don't worry.
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Shave ya Head
(@ShaveyaHead) reported
@EE my Mother was a Broadband customer with you but she's passed away, how do I go about cancelling her broadband?
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TRACY
(@traytrayefc) reported
@EE I requested my sim to be changed from contract to payg, this kicked in Sunday, since then everyone who calls me come up on my phone as No Caller ID. I’ve spoke to ee customer service via phone and online chat, phone got cut off yesterday after almost 40 mins and I got a
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Scott Sutherland
(@thejock1967) reported
@EE Had no phone signal all morning, I’m in Telford
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Mindset Coach & Therapy
(@mindsetcoach121) reported
Looks like I’m jumping ship to @EE next month. The signal with @VodafoneUK is getting worse in Brighton and no sign of 5G?
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ed francis
(@pompeyhedge) reported
@EE am I right in thinking I am free to join you as I can leave my contract with utterly useless @VodafoneUK for not providing a working service (two months now) under the goods and services act 1982?
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Charlie Burrows
(@CharlessBurrows) reported
@EE please assist? I have had no signal for nearly a week now its becoming a joke? All ive been told is to turn my phone off then on again. Literally 0 bars atall
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Drewsaa
(@drewsaa) reported
Micheal @EE Re your update about "weak 5G".On a less corporate note.Haway man.Our lass is having my life over this. She is now lording it over me everytime an EE advert comes on and every time she has 5G and I don't. Basically Three are pulling yours (EE's) and my pants down....
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ARSENAL IS ARSENAL
(@Jonnysm53502552) reported
@EE why is my mobile data sooooo slow barely working