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EE Outage Report in Cheltenham, Gloucestershire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Cheltenham, Gloucestershire, England 11/29/2025 09:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cheltenham, Gloucestershire, England

The most recent EE outage reports came from the following cities: Gloucester and Stroud.

Loading map, please wait...
City Problem Type Report Time
United KingdomGloucester Internet
United KingdomStroud Phone
United KingdomGloucester Internet
United KingdomCheltenham Phone
United KingdomCheltenham TV
United KingdomStroud Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • MichaelAlanHunt The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then

  • TimcTim Tim Cooper (@TimcTim) reported from Cheltenham, England

    @ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?

  • Jamie_Neate Jamie Neate (@Jamie_Neate) reported from Tewkesbury, England

    @EE Hi there. Two questions. When does NHS unlimited data end? Also I’ve just moved house and the area I’m in it’s awful 4G and even 3G! Luckily enough I can connect to a hotspot. Is there any chance I can get better signal because I don’t get any.I’ve heard about EE booster pack

  • BeeSansMerci bexx 🧜🏻‍♀️🌈 (@BeeSansMerci) reported from Stroud, England

    @EE Thank you, Jess. I’ve tried to cancel via my EE app and via the website, but it says I can’t remove the add on.

  • stedge27 steve chester (@stedge27) reported from Gloucestershire, England

    Dear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor

  • mattwrailbus Matt Willis (@mattwrailbus) reported from Cheltenham, England

    @EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!

  • NathCharnock Charnock🇲🇹🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@NathCharnock) reported from Gloucestershire, England

    @EE any chance of letting me log into the app or website, keep banging at me to pay my bill but last 3 weeks both down

  • lovehayleybeth Hayley Beth 🌛🌝🌜 (@lovehayleybeth) reported from Churchdown, England

    I've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?

  • jsummers71 John Summers MBCS (@jsummers71) reported from Gloucestershire, England

    @EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...

  • Craigs126 Craig salter (@Craigs126) reported from Gloucestershire, England

    @EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,

  • welshkunoichi Michelle Murray (@welshkunoichi) reported from Cheltenham, England

    @EE is there something wrong the EE signal?

  • Mark_P0x0n 𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR (@Mark_P0x0n) reported from Tewkesbury, England

    @EE The problem lasted only for about 30 minutes. It affected all voice calls (via mobile and VOIP) and data services.

  • CharmiZen Charm (@CharmiZen) reported from Stroud, England

    @EE Hello Michael, thank you for your reply. I have tried all the usual tips. Everything is green, looking as if there's a connection but there isn't. I just rang EE and was told by recorded voice that there is a problem in this area.

  • MichaelAlanHunt The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**

  • TerryGladden Terry Gladden (@TerryGladden) reported from Cheltenham, England

    Second year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival

  • MattGardner_UK Matt Gardner (@MattGardner_UK) reported from Cheltenham, England

    Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service

  • john_chelt johnoldham (@john_chelt) reported from Cheltenham, England

    Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham

  • G_Dubya_Walker Grant Walker (@G_Dubya_Walker) reported from Cheltenham, England

    @EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it

  • CharmiZen Charm (@CharmiZen) reported from Stroud, England

    @EE Thank you. The problem in the general area was fixed, except for mine. A helpful customer adviser helped me out and together we fixed it 👍😁

  • GeogOnOut GeogOnOut (@GeogOnOut) reported from Gloucestershire, England

    @EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Deano_67UTLR Dean 🍀 (@Deano_67UTLR) reported

    @EE What’s going on with your network, been down for over an hour for me !

  • TruthAboutSmegs AllyH⁷ 💙💛🇺🇦 (@TruthAboutSmegs) reported

    @Dominating215 @EE We're paying £X amount of money for a none existent service. I think a small refund for this day and other days of outage would be acceptable and appreciated

  • RichieUK_TTV Richie #SaveNeighbours (@RichieUK_TTV) reported

    Grrrr @ee is down

  • krishennegan Kris Hennegan (@krishennegan) reported

    @EE Thank you Jess. Your website appears to be down too. Can we get an idea as to how long?

  • mrsayso85 Chris (@mrsayso85) reported

    @EE Mine is down too in coventry no mobile Internet. Says no Internet connection?

  • SteveBr16818178 Steve Bryson (@SteveBr16818178) reported

    @ee had an outage in Glasgow for around 40 mins but seems to be up and running again now

  • AllanStMinimum Allan Saint Minimum (@AllanStMinimum) reported

    @FERRYHILL_MAGS @EE It’s having issues nationwide

  • AndrewKirton1 Andrew Kirton (@AndrewKirton1) reported

    @EE I have lost network coverage and cannot log onto app or website. Is there a problem?

  • Myerz_93 🇯🇲Bublito🇯🇲 (@Myerz_93) reported

    @EE sort out the network man. This is embarrassing

  • omnishambler Dom De Guerre (@omnishambler) reported

    @EE @EE I’m in Manchester and can only get 3G. On a 5G phone. I wouldn’t want to be up a mountain getting remotely shaved with your non-service at the moment. Sort it out, I’ve missed three important e-mails because I’m at work and I can’t access my mobile data.