EE Outage Report in Cheltenham, Gloucestershire, England
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The latest reports from users having issues in Cheltenham come from postal codes GL51.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cheltenham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (38%)
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Internet (35%)
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Total Blackout (12%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Cheltenham, Gloucestershire, England
The most recent EE outage reports came from the following cities: Stroud, Cheltenham and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Stroud |
Internet | |
| Stroud |
Wi-fi | |
| Cheltenham |
Phone | |
| Cheltenham |
Internet | |
| Stroud |
Total Blackout | |
| Gloucester |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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steve chester
(@stedge27) reported
from
Gloucestershire, England
Dear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor
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GeogOnOut
(@GeogOnOut) reported
from
Gloucestershire, England
@EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then
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johnoldham
(@john_chelt) reported
from
Cheltenham, England
Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham
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Jamie Neate
(@Jamie_Neate) reported
from
Tewkesbury, England
@EE Hi there. Two questions. When does NHS unlimited data end? Also I’ve just moved house and the area I’m in it’s awful 4G and even 3G! Luckily enough I can connect to a hotspot. Is there any chance I can get better signal because I don’t get any.I’ve heard about EE booster pack
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Tim Cooper
(@TimcTim) reported
from
Cheltenham, England
@ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?
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Grant Walker
(@G_Dubya_Walker) reported
from
Cheltenham, England
@EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it
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Jim Simons
(@pippinsboss) reported
from
Cheltenham, England
Excellent service from @EE. We had an intermittent broadband problem. Their Web site says text HELP to them, so I did. A robatvtwxrws back a few minutes later to say it had done some tests, found that there was indeed a problem, and said a human would call shortly. 1/3
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pj.innovation
(@InnovationPj) reported
from
Cheltenham, England
@Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.
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Hayley Beth 🌛🌝🌜
(@lovehayleybeth) reported
from
Churchdown, England
I've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?
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John Summers MBCS
(@jsummers71) reported
from
Gloucestershire, England
@EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...
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𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR
(@Mark_P0x0n) reported
from
Tewkesbury, England
@EE The problem lasted only for about 30 minutes. It affected all voice calls (via mobile and VOIP) and data services.
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**
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Matt Willis
(@mattwrailbus) reported
from
Cheltenham, England
@EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!
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Michelle Murray
(@welshkunoichi) reported
from
Cheltenham, England
@EE is there something wrong the EE signal?
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Tom Gibbon
(@TomGibbon_) reported
from
Gloucestershire, England
@EE is service down in Gloucester? Neither me or my wife can make or receive calls.
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Craig salter
(@Craigs126) reported
from
Gloucestershire, England
@EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,
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Matt Gardner
(@MattGardner_UK) reported
from
Cheltenham, England
Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service
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Tom Gibbon
(@TomGibbon_) reported
from
Gloucestershire, England
Any chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.
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Nick Jones
(@NickJon35088102) reported
from
Andoversford, England
Warning I have been told that @EE do not hold warrantys on phones they sell. My wife's 6 month old @oppo phone got wet in the rain it stopped working when she plugged in the charger. I was told I would have to take it up with oppo direct. 20+ years a customer with 4 contact's 😡
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dan
(@FyrstaCS) reported
@EE Hi, I've got a Watch Plan that's now out of contract, though it appears to be still charging the full price (£38.82 is what's showing). Is there an option to either cancel this completely or move it to a cheaper contract now that the watch has been paid off? Thanks
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Dmytro Vovk 🇺🇦🇬🇧
(@volchar) reported
@EE In the app it shows zero remaining everything (minutes, data, texts). Same issues experience other people in my household. And in the web it just logs me out immediately when trying to log in. Tried clearing caches, etc
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Mårïę 🏴
(@Marief2408) reported
@EE How about you cancel the awful buried alive advert! It’s triggering for so many people and in very poor taste! Very bad advertising!
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Aboy
(@FranklyUk) reported
@EE @1981Ander_Kirky It's part of EE policy to ignore their customers. I have been forced to write the @MarcAllera EE CEO about this. He ignored my letters!! I'm a paying customer. That's how much they care. I am literally being forced to get a court order to get someone to respond!
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Geebz
(@Geebz14) reported
@manxtelecom have charged me over £60 for using my mobile in the UK for 1 day. Hello @EE I’m your newest customer!
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Jack Miles
(@itsjackmiles) reported
@EE are you currently having issues with your network? My 4G has crashed to 0.84mbps download and zero upload. We normally get over 20mbps here. Not sure what's going on
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paganmummy80 🏳️🌈
(@paganmummy80) reported
So I cancelled #insurance on a product with @EE to reduce my bills. They went up. Why? Cos @EE didn't tell me there was a multi line discount attached. I've been with them years, but will be glad to cancel down and go to @skytv mobile sim deal asap.#crapcustomerservice
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Gemma Gillingham
(@GemmaGillingha1) reported
@EE another day another day of being let down by you. Still no internet. No engineer, no call as promised. Disgraceful @MarcAllera what is going on?
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Howard
(@howardgunn) reported
@EE This was landlines and broadband. Engineer had been a few days earlier and "fixed" broadband drop out issue. Now we notice no landline at all and slow broadband
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Danielle
(@Danielle267) reported
@EE DPD have been unable to deliver my new phone today due to the address not being on the parcel however it is showing up on my order. They won’t help and have instructed me to speak to yourselves, please can you help?