EE Outage Report in Cheltenham, Gloucestershire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cheltenham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Cheltenham, Gloucestershire, England
The most recent EE outage reports came from the following cities: Gloucester and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Internet | |
| Cheltenham |
Phone | |
| Cheltenham |
TV | |
| Stroud |
Internet | |
| Stroud |
Wi-fi | |
| Cheltenham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**
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Tom Gibbon
(@TomGibbon_) reported
from
Gloucestershire, England
@EE is service down in Gloucester? Neither me or my wife can make or receive calls.
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pj.innovation
(@InnovationPj) reported
from
Cheltenham, England
@Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.
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GeogOnOut
(@GeogOnOut) reported
from
Gloucestershire, England
@EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?
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Nick Jones
(@NickJon35088102) reported
from
Andoversford, England
Warning I have been told that @EE do not hold warrantys on phones they sell. My wife's 6 month old @oppo phone got wet in the rain it stopped working when she plugged in the charger. I was told I would have to take it up with oppo direct. 20+ years a customer with 4 contact's 😡
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Hayley Beth 🌛🌝🌜
(@lovehayleybeth) reported
from
Churchdown, England
I've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?
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Tom Gibbon
(@TomGibbon_) reported
from
Gloucestershire, England
Any chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.
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Matt Gardner
(@MattGardner_UK) reported
from
Cheltenham, England
Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service
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Craig salter
(@Craigs126) reported
from
Gloucestershire, England
@EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,
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Matt Willis
(@mattwrailbus) reported
from
Cheltenham, England
@EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!
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Tom Gibbon
(@TomGibbon_) reported
from
Gloucestershire, England
Any chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.
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𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR
(@Mark_P0x0n) reported
from
Tewkesbury, England
@EE The problem lasted only for about 30 minutes. It affected all voice calls (via mobile and VOIP) and data services.
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Jim Simons
(@pippinsboss) reported
from
Cheltenham, England
Excellent service from @EE. We had an intermittent broadband problem. Their Web site says text HELP to them, so I did. A robatvtwxrws back a few minutes later to say it had done some tests, found that there was indeed a problem, and said a human would call shortly. 1/3
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johnoldham
(@john_chelt) reported
from
Cheltenham, England
Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham
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Grant Walker
(@G_Dubya_Walker) reported
from
Cheltenham, England
@EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it
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Michelle Murray
(@welshkunoichi) reported
from
Cheltenham, England
@EE is there something wrong the EE signal?
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Tim Cooper
(@TimcTim) reported
from
Cheltenham, England
@ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?
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steve chester
(@stedge27) reported
from
Gloucestershire, England
Dear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor
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Jamie Neate
(@Jamie_Neate) reported
from
Tewkesbury, England
@EE Hi there. Two questions. When does NHS unlimited data end? Also I’ve just moved house and the area I’m in it’s awful 4G and even 3G! Luckily enough I can connect to a hotspot. Is there any chance I can get better signal because I don’t get any.I’ve heard about EE booster pack
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Agris Bečmanis
(@Lanankuras) reported
@EE About roaming abroud -i see that is quite common issue for EE COSTUMERS. and lies about spending cap issue? How much u need put ? Thousand£. Too small- maybe million £? EE SHOULD BEFORE RISING PRICES FIX LOCKDOWN LAZINESS ISSUE.
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Maria Barnes
(@MariaBarnes6) reported
@PapaTooFly @EE I have just registered a complaint re this too I stated in my complaint how many vulnerable people have you took advantage of I have been unknowingly paying 12.00 a month for a year.
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nikita b
(@Topaz13318) reported
@EE why is the app not working
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Jim Fitzpatrick
(@fitzpatrickjim) reported
Trying to make sense of how to use your phone abroad with @EE and their new remote service is awful. It’s impossible to negotiate through to be able to ask someone a question.
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Tom Inman
(@tominman18) reported
@EE Morning, how long typically do the fraud team take to carry out an investigation? My number was ported out to another device and I’ve been without service for 3 weeks now whilst the team investigate. I’ve tried calling customer services but they will not tel me anything! Plz help
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Kevin Vigars
(@KevinVigars) reported
@EE Morning. We have an issue in that we are not receiving our 4g Internet. You were doing work yesterday, but having rebooted the system, you are still not getting a network connection. Strange as phones working
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Carrie Messmore
(@carrie_messmore) reported
@EE I raised a formal complaint last week regarding abhorrent service in your High Wycombe branch. A replacement sim was due to be arrive Wednesday and it hasn’t. Please get in touch. This is regarding my sons phone who has a heart condition and epilepsy.
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Shannon 🍊🇮🇪
(@mrstruearab) reported
@EE is the network down in the Darvel area? Network is absolutely awful, can’t do anything
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Agris Bečmanis
(@Lanankuras) reported
@EE Funniest thing is. When taking any upgrade - dont need a passport. Just your phone, your security questions. Phone costs 1000£+. PS5 costs 470£. Other thing is - u have a right to cancel any cobtract 28days. Not even mentioning when u even cant pick up - as by laziness of store
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Mary ✌🏿
(@MaryxSSS) reported
@scouting4holly @EE is this an acceptable way to treat your customers?