EE Outage Report in Cheltenham, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cheltenham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 22: Problems at EE
EE is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (28%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Cheltenham, Gloucestershire, England
The most recent EE outage reports came from the following cities: Stroud, Cheltenham and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Stroud |
Internet | |
| Stroud |
Total Blackout | |
| Stroud |
Total Blackout | |
| Cheltenham |
Phone | |
| Cheltenham |
Phone | |
| Gloucester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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Hayley Beth 🌛🌝🌜
(@lovehayleybeth) reported
from
Churchdown, England
I've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?
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𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR
(@Mark_P0x0n) reported
from
Tewkesbury, England
@EE The problem lasted only for about 30 minutes. It affected all voice calls (via mobile and VOIP) and data services.
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steve chester
(@stedge27) reported
from
Gloucestershire, England
Dear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor
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pj.innovation
(@InnovationPj) reported
from
Cheltenham, England
@Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.
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Tom Gibbon
(@TomGibbon_) reported
from
Gloucestershire, England
Any chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.
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Jim Simons
(@pippinsboss) reported
from
Cheltenham, England
Excellent service from @EE. We had an intermittent broadband problem. Their Web site says text HELP to them, so I did. A robatvtwxrws back a few minutes later to say it had done some tests, found that there was indeed a problem, and said a human would call shortly. 1/3
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Matt Gardner
(@MattGardner_UK) reported
from
Cheltenham, England
Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service
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Tom Gibbon
(@TomGibbon_) reported
from
Gloucestershire, England
Any chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.
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Jamie Neate
(@Jamie_Neate) reported
from
Tewkesbury, England
@EE Hi there. Two questions. When does NHS unlimited data end? Also I’ve just moved house and the area I’m in it’s awful 4G and even 3G! Luckily enough I can connect to a hotspot. Is there any chance I can get better signal because I don’t get any.I’ve heard about EE booster pack
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Nick Jones
(@NickJon35088102) reported
from
Andoversford, England
Warning I have been told that @EE do not hold warrantys on phones they sell. My wife's 6 month old @oppo phone got wet in the rain it stopped working when she plugged in the charger. I was told I would have to take it up with oppo direct. 20+ years a customer with 4 contact's 😡
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GeogOnOut
(@GeogOnOut) reported
from
Gloucestershire, England
@EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?
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Michelle Murray
(@welshkunoichi) reported
from
Cheltenham, England
@EE is there something wrong the EE signal?
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then
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Grant Walker
(@G_Dubya_Walker) reported
from
Cheltenham, England
@EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it
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Tim Cooper
(@TimcTim) reported
from
Cheltenham, England
@ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?
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Craig salter
(@Craigs126) reported
from
Gloucestershire, England
@EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,
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Tom Gibbon
(@TomGibbon_) reported
from
Gloucestershire, England
@EE is service down in Gloucester? Neither me or my wife can make or receive calls.
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johnoldham
(@john_chelt) reported
from
Cheltenham, England
Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham
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Matt Willis
(@mattwrailbus) reported
from
Cheltenham, England
@EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Stevenson
(@JonStGB) reported
@EE I don't want to change the settings Suzie, just turn the thing on or off! A very simple thing with many other networks, inc the network I just left to come to you guys. What an embarrassment for EE.
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Stevie K
(@the_k_bizzle) reported
@EE my SIM card doesn't work. I've been on hold for the last 20 mins to support. If I was order a replacement online could I get the £1.50 refunded? I know it's faulty as the chips fallen off
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Paul Curry
(@Paulc2nd) reported
been a customer of @EE since December 2015. They aren’t prepared to help apart from suggesting changing my contract which will stress me out as I will lose my share SIMs so you have lost me as a customer @EE.
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Mass Eye
(@Masai_Williams) reported
@EE I was in Leeds mate. This is not something I’ve experienced before at that location but to be honest I’m far more concerned about my issue with being told I would have to pay fees to upgrade the other day despite meeting the qualifying criteria in the SMS I have from yourselves!
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Mass Eye
(@Masai_Williams) reported
@ee_are_liars @EE Then I moved to Hull where there are very few providers. Anyway I upgraded my other handset to a 5G one over a year ago and it serves my needs more than adequately. That’s on @ThreeUK another network I have used since the last century. I rate 3 always have done but like to have
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John Butterworth
(@buttsy1972) reported
@EE Yes it was. Previous version SE to iPhone 13. Daughter had an SE and transferring to latest SE and no issues with time, WhatsApp or passwords not transferring.
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Helen Shaffer 💕✨
(@_sainthelen) reported
@EE Letting your customers make changes to their plan without telling them it’s going to result in a total service pause is incredibly negligent. It’s *crazy* that your technicians can’t undo the changes that I, a total dumbass, am making without any real context.
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John Butterworth
(@buttsy1972) reported
@EE Nothing to say an issue before or during. Worth letting you know as nothing can do but never experienced similar on previous upgrades
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Cumberbatched with a devilish twist
(@Tania221666) reported
@karenchan28 @EE But they cut out his voice, criminal!
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AVOID EE.
(@chnry97) reported
@Masai_Williams @EE I'm in one of their advertised 5g areas, and speedtest can't even connect to the server to get a speed reading. They tell me to use broadband, but I don't pay for 5g internet to be restricted to WiFi! They're the most expensive network by far too!