EE

EE Outage Report in Cheltenham, Gloucestershire, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Cheltenham come from postal codes GL50 and GL51.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Cheltenham, Gloucestershire, England 02/05/2026 12:20

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cheltenham, Gloucestershire, England

The most recent EE outage reports came from the following cities: Gloucester, Stroud, Cheltenham, Stonehouse, Staunton and Tewkesbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomGloucester Phone
United KingdomStroud Total Blackout
United KingdomCheltenham Phone
United KingdomStonehouse Phone
United KingdomCheltenham Phone
United KingdomStaunton Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • stedge27 steve chester (@stedge27) reported from Gloucestershire, England

    Dear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor

  • john_chelt johnoldham (@john_chelt) reported from Cheltenham, England

    Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham

  • Jamie_Neate Jamie Neate (@Jamie_Neate) reported from Tewkesbury, England

    @EE Hi there. Two questions. When does NHS unlimited data end? Also I’ve just moved house and the area I’m in it’s awful 4G and even 3G! Luckily enough I can connect to a hotspot. Is there any chance I can get better signal because I don’t get any.I’ve heard about EE booster pack

  • TimcTim Tim Cooper (@TimcTim) reported from Cheltenham, England

    @ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?

  • Cyril_Bunt Cyril Bunt (@Cyril_Bunt) reported from Tewkesbury, England

    @EE can you please update me with when the phone signal will improve because I've had many important phone calls disconnect and I have had this going on for months now.

  • jsummers71 John Summers MBCS (@jsummers71) reported from Gloucestershire, England

    @EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...

  • G_Dubya_Walker Grant Walker (@G_Dubya_Walker) reported from Cheltenham, England

    @EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it

  • welshkunoichi Michelle Murray (@welshkunoichi) reported from Cheltenham, England

    @EE is there something wrong the EE signal?

  • Craigs126 Craig salter (@Craigs126) reported from Gloucestershire, England

    @EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,

  • MattGardner_UK Matt Gardner (@MattGardner_UK) reported from Cheltenham, England

    Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service

  • mattwrailbus Matt Willis (@mattwrailbus) reported from Cheltenham, England

    @EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!

  • lovehayleybeth Hayley Beth 🌛🌝🌜 (@lovehayleybeth) reported from Churchdown, England

    I've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?

  • MichaelAlanHunt The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**

  • MichaelAlanHunt The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then

  • CharmiZen Charm (@CharmiZen) reported from Stroud, England

    @EE Hello Michael, thank you for your reply. I have tried all the usual tips. Everything is green, looking as if there's a connection but there isn't. I just rang EE and was told by recorded voice that there is a problem in this area.

  • TerryGladden Terry Gladden (@TerryGladden) reported from Cheltenham, England

    Second year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival

  • GeogOnOut GeogOnOut (@GeogOnOut) reported from Gloucestershire, England

    @EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?

  • CharmiZen Charm (@CharmiZen) reported from Stroud, England

    @EE Thank you. The problem in the general area was fixed, except for mine. A helpful customer adviser helped me out and together we fixed it 👍😁

  • BeeSansMerci bexx 🧜🏻‍♀️🌈 (@BeeSansMerci) reported from Stroud, England

    @EE Thank you, Jess. I’ve tried to cancel via my EE app and via the website, but it says I can’t remove the add on.

  • NathCharnock Charnock🇲🇹🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@NathCharnock) reported from Gloucestershire, England

    @EE any chance of letting me log into the app or website, keep banging at me to pay my bill but last 3 weeks both down

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • FJBleeker Frank Bleeker (@FJBleeker) reported

    @James_Robbo_PGA @EE @TruphoneUK help this man out once and for good

  • sparklexstyle Jenny Palmer (@sparklexstyle) reported

    @EE I have DM’d so will wait for your reply - I am hoping you can sort from your end as it is unacceptable that I pay so much a month and I am left with no 5G service so I have to communicate through Twitter DM

  • MajinJudewell Judewell (@MajinJudewell) reported

    @EE internet has being up and down all day 😑

  • MarkFlatley Mark Flatley (@MarkFlatley) reported

    @MattCottam4 @giffgaff @EE That’s fair mate! I did a speed test earlier, 1 bar in my house (cause sky broadband went down, shock!!) I didn’t even get 2mbps!

  • JimCase70526913 Jim Casey (@JimCase70526913) reported

    @EE Sim only deals poor with EE. Despite being an existing customer, wife's quoted more than double sky - for example.

  • MattRich8 Matt Rich (@MattRich8) reported

    @James_Robbo_PGA @EE Just a **** network! Took it 18months to get mine cancelled after failed months of@failed network issues locally let alone abroad !

  • Marsh83Jon Jon Marsh (@Marsh83Jon) reported

    @James_Robbo_PGA @EE Switch to 3, they have always lead the market with data and I’d never change!

  • Raza4Rh R. H. 79 (@Raza4Rh) reported

    @EE Oppo was a good mid range reasonably priced brand. 63 quid a month i doubt many will pay that for a phone most people have never heard of.

  • Silent_Truth_ Silent Truth (@Silent_Truth_) reported

    @EE Can you possibly point these terms out as it is an offence to charge for a service that’s not available, it’s called pecuniary advantage, which means obtaining goods, services, or money by deception, if your not providing a service while you do work this applies.

  • pedro188867 pedro188867 (@pedro188867) reported

    @EE Nobody has 100 devices ....poor marketing....