EE outages and service status in Cheltenham, England

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheltenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cheltenham, England

The most recent EE outage reports came from the following cities: Cheltenham, Stroud, and Gloucester.

City	Problem Type	Report Time
Cheltenham	Phone	13 days ago
Stroud	Phone	21 days ago
Gloucester	Wi-fi	25 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

• 
  Charm (@CharmiZen) reported 7 minutes ago from Stroud, England

  @EE Hello Michael, thank you for your reply. I have tried all the usual tips. Everything is green, looking as if there's a connection but there isn't. I just rang EE and was told by recorded voice that there is a problem in this area.

• 
  Michelle Murray (@welshkunoichi) reported 8 minutes ago from Cheltenham, England

  @EE is there something wrong the EE signal?

• 
  Tom Gibbon (@TomGibbon_) reported 17 minutes ago from Gloucestershire, England

  Any chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.

• 
  Runcle (@rwr159) reported 23 minutes ago from Cheltenham, England

  @EE what going on I have no signal, only got signal though WiFi

• 
  The Michael Hunt (@MichaelAlanHunt) reported 26 minutes ago from Gloucestershire, England

  @EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**

• 
  Terry Gladden (@TerryGladden) reported 28 minutes ago from Cheltenham, England

  Second year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival

• 
  Craig salter (@Craigs126) reported 29 minutes ago from Gloucestershire, England

  @EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,

• 
  Jamie Neate (@Jamie_Neate) reported 30 minutes ago from Tewkesbury, England

  @EE Hi there. Two questions. When does NHS unlimited data end? Also I’ve just moved house and the area I’m in it’s awful 4G and even 3G! Luckily enough I can connect to a hotspot. Is there any chance I can get better signal because I don’t get any.I’ve heard about EE booster pack

• 
  pj.innovation (@InnovationPj) reported 33 minutes ago from Cheltenham, England

  @Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.

• 
  𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR (@Mark_P0x0n) reported 33 minutes ago from Tewkesbury, England

  @EE The problem lasted only for about 30 minutes. It affected all voice calls (via mobile and VOIP) and data services.

• 
  johnoldham (@john_chelt) reported 35 minutes ago from Cheltenham, England

  Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham

• 
  Tom Gibbon (@TomGibbon_) reported 37 minutes ago from Gloucestershire, England

  Any chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.

• 
  Jim Simons (@pippinsboss) reported 38 minutes ago from Cheltenham, England

  Excellent service from @EE. We had an intermittent broadband problem. Their Web site says text HELP to them, so I did. A robatvtwxrws back a few minutes later to say it had done some tests, found that there was indeed a problem, and said a human would call shortly. 1/3

• 
  Cyril Bunt (@Cyril_Bunt) reported 39 minutes ago from Tewkesbury, England

  @EE can you please update me with when the phone signal will improve because I've had many important phone calls disconnect and I have had this going on for months now.

• 
  Tom Gibbon (@TomGibbon_) reported 42 minutes ago from Gloucestershire, England

  @EE is service down in Gloucester? Neither me or my wife can make or receive calls.

• 
  Charm (@CharmiZen) reported 46 minutes ago from Stroud, England

  @EE Thank you. The problem in the general area was fixed, except for mine. A helpful customer adviser helped me out and together we fixed it 👍😁

• 
  Matt Gardner (@MattGardner_UK) reported 49 minutes ago from Cheltenham, England

  Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service

• 
  bexx 🧜🏻‍♀️🌈 (@BeeSansMerci) reported 50 minutes ago from Stroud, England

  @EE Thank you, Jess. I’ve tried to cancel via my EE app and via the website, but it says I can’t remove the add on.

• 
  steve chester (@stedge27) reported 51 minutes ago from Gloucestershire, England

  Dear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor

• 
  Hayley Beth 🌛🌝🌜 (@lovehayleybeth) reported 55 minutes ago from Churchdown, England

  I've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝙰𝚞𝚜𝚝𝚎𝚗 𝙼𝚊𝚝𝚑𝚒𝚎𝚜𝚘𝚗 (@AustenMathieson) reported 4 minutes ago

  @EE @giffgaff you must be aware of the scam company OnTopUp that uses your credentials to scam customers. We’ve had to TWICE cancel fake accounts in our names which we NEVER signed up for & they’ve taken money from both our bank accounts every month even after cancellation! We will be seeking legal advice against them & unfortunately you too as they are part of your circle.

• 
  majorchimp (@majorchimp) reported 4 minutes ago

  @EE why are you sending me a Smart Hub Plus when I have not ordered one? I already have one that I never ordered still boxed up

• 
  Gareth Higgin (@77fenrir) reported 4 minutes ago

  @djp4cm4n @VodafoneUK Left them a few years ago after god awful customer service, no decent signal anywhere , no discounts/ upgrades over my time with them. Now with @EE. Still awful signal at home on a 5G plan but elsewhere perfect

• 
  Reece Sullivan (@ReeceSullivan1) reported 14 minutes ago

  We have self driving cars, AI but I can't get **** all signal! Class @EE

• 
  Chris Wheal (@whealie) reported 15 minutes ago

  Blimey! @EE can't you provide a decent signal in the middle of Blackpool?

• 
  Clare Hepworth OBE (@Hepworthclare) reported 17 minutes ago

  @EE It is impossible - all I'm getting is a menu which has no relevance to my issue. And your local outlet is still not answering the phone. This is shocking customer service.

• 
  Scott Mackie (@smacktoid) reported 18 minutes ago

  I’m never buying anything from @EE again. Shambles of a company.

• 
  Dave Charles (@davecharles1) reported 19 minutes ago

  Never have I had so much trouble with my internet since I’ve joined @EE , can’t wait to ditch it

• 
  Clare Hepworth OBE (@Hepworthclare) reported 19 minutes ago

  @EE It cannot be condensed into a DM. I need to speak to someone so can you at least provide me with a telephone number. And may I suggest you speak to Morgan from Customer Services who did his best to help last Thursday/Friday. The attitude of the store manager today was appalling.

• 
  Nathan Pope (@nthpopee) reported 22 minutes ago

  @EE Do you even train your customer service reps ???