EE Outage Report in Cheltenham, Gloucestershire, England
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The latest reports from users having issues in Cheltenham come from postal codes GL51.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cheltenham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Cheltenham, Gloucestershire, England
The most recent EE outage reports came from the following cities: Staunton, Cheltenham, Stroud, Tewkesbury and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Staunton |
Total Blackout | |
| Cheltenham |
Phone | |
| Stroud |
Internet | |
| Tewkesbury |
Phone | |
| Gloucester |
Internet | |
| Gloucester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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Runcle
(@rwr159) reported
from
Cheltenham, England
@EE what going on I have no signal, only got signal though WiFi
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johnoldham
(@john_chelt) reported
from
Cheltenham, England
Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham
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Charnock🇲🇹🏴
(@NathCharnock) reported
from
Gloucestershire, England
@EE any chance of letting me log into the app or website, keep banging at me to pay my bill but last 3 weeks both down
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Grant Walker
(@G_Dubya_Walker) reported
from
Cheltenham, England
@EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then
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GeogOnOut
(@GeogOnOut) reported
from
Gloucestershire, England
@EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?
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Matt Thomas
(@mattthomas28) reported
from
Cheltenham, England
If @EE call me again saying “as a valued business customer we have a great deal......” STOP This isn’t a business phone, tariff or anything like that - get your facts right, remove my number this database!!! Rude customer service is never good service by the way #EE
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**
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Matt Gardner
(@MattGardner_UK) reported
from
Cheltenham, England
Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service
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John Summers MBCS
(@jsummers71) reported
from
Gloucestershire, England
@EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...
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Barry Higgins
(@barryhiggins3) reported
from
Gloucestershire, England
@EE is there any news on the status of the issues with data gifting. It’s been down since Friday and as yet I haven’t seen any official acknowledgement from your twitter account on the issue. Support and customer services have confirmed there is an issue.
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Charm
(@CharmiZen) reported
from
Stroud, England
@EE Hello Michael, thank you for your reply. I have tried all the usual tips. Everything is green, looking as if there's a connection but there isn't. I just rang EE and was told by recorded voice that there is a problem in this area.
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Craig salter
(@Craigs126) reported
from
Gloucestershire, England
@EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,
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Cyril Bunt
(@Cyril_Bunt) reported
from
Tewkesbury, England
@EE can you please update me with when the phone signal will improve because I've had many important phone calls disconnect and I have had this going on for months now.
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Tim Cooper
(@TimcTim) reported
from
Cheltenham, England
@ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?
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Charm
(@CharmiZen) reported
from
Stroud, England
@EE Thank you. The problem in the general area was fixed, except for mine. A helpful customer adviser helped me out and together we fixed it 👍😁
-
Matt Willis
(@mattwrailbus) reported
from
Cheltenham, England
@EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!
-
Jamie Neate
(@Jamie_Neate) reported
from
Tewkesbury, England
@EE Hi there. Two questions. When does NHS unlimited data end? Also I’ve just moved house and the area I’m in it’s awful 4G and even 3G! Luckily enough I can connect to a hotspot. Is there any chance I can get better signal because I don’t get any.I’ve heard about EE booster pack
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Terry Gladden
(@TerryGladden) reported
from
Cheltenham, England
Second year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival
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bexx 🧜🏻♀️🌈
(@BeeSansMerci) reported
from
Stroud, England
@EE Thank you, Jess. I’ve tried to cancel via my EE app and via the website, but it says I can’t remove the add on.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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DML
(@DMLYONDER) reported
@EE Ee discriminates against disabled people i was rudly treated by them on the phone they dont like to talk to nuerodiverse people and hang up the phone on you
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GM Mark Howitt
(@MarkHowitt) reported
@bt_uk I chatted to my dad about his switch to @bt_uk and @EE . He should really have had an incentive for switching to them but he's too shy to ask. Can you help?
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GM Mark Howitt
(@MarkHowitt) reported
I chatted to my dad about his switch to @bt_uk and @EE . He should really have had an incentive for switching to them but he's too shy to ask. Can you help?
-
Chris Varley
(@bigcee75) reported
@EE I can assure you this problem is not fixed, my wife has had issues for about a week now. Her phone keeps telling her she's not connected to the network, has no service or emergency calls only. She can't even call 150. Bet she'll have no issues when it comes to paying her bill.
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Paul Cowan
(@PC2502) reported
@EE CRAP NETWORK. SORT IT OUT
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DML
(@DMLYONDER) reported
@EE Ee discriminates against disabled people i was rudly treated by them on the phone they dont like to talk to nuerodiverse people and hang up the phone on you
-
Matt Rainey
(@mattrainey3) reported
@EE network down again ?
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𝙼𝚛 𝙺𝚒𝚜𝚜 𝙺𝚒𝚜𝚜 𝙱𝚊𝚗𝚐 𝙱𝚊𝚗𝚐
(@KissKissBBang) reported
@KevinDeUnicorn2 @EE Are you telling me their broadband is as appalling as their phone signal and non existent mobile data is?
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Joanne
(@XInannaX) reported
@EE My message was sent from a service station where there was a signal. Here at home, I have no signal or mifi, calls and even emergency calls are unavailable at times. Sigh. I shall watch the butterflies instead.
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Mike Bell
(@MilesOnside) reported
If was possible to deliver appalling customer service over a three year period for TNT Sport, TNT on Sky, Discovery+ app, mobile signal, @EE would take biscuit. Every agent failed to deliver promises. Asked agent to stop calling me 'mate', he just kicked on. Dreadful experience