EE outages and service status in Cheltenham, England

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheltenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cheltenham, England

The most recent EE outage reports came from the following cities: Cheltenham, Gloucester, and Stroud.

City	Problem Type	Report Time
Cheltenham	Internet	1 month ago
Gloucester	Internet	1 month ago

Community Discussion

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EE Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

• 
  Craig salter (@Craigs126) reported 4 minutes ago from Gloucestershire, England

  @EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,

• 
  Grant Walker (@G_Dubya_Walker) reported 9 minutes ago from Cheltenham, England

  @EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it

• 
  Charnock🇲🇹🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@NathCharnock) reported 12 minutes ago from Gloucestershire, England

  @EE any chance of letting me log into the app or website, keep banging at me to pay my bill but last 3 weeks both down

• 
  Tom Gibbon (@TomGibbon_) reported 15 minutes ago from Gloucestershire, England

  @EE is service down in Gloucester? Neither me or my wife can make or receive calls.

• 
  John Summers MBCS (@jsummers71) reported 15 minutes ago from Gloucestershire, England

  @EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...

• 
  Barry Higgins (@barryhiggins3) reported 18 minutes ago from Gloucestershire, England

  @EE is there any news on the status of the issues with data gifting. It’s been down since Friday and as yet I haven’t seen any official acknowledgement from your twitter account on the issue. Support and customer services have confirmed there is an issue.

• 
  johnoldham (@john_chelt) reported 18 minutes ago from Cheltenham, England

  Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham

• 
  Tom Gibbon (@TomGibbon_) reported 20 minutes ago from Gloucestershire, England

  Any chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.

• 
  GeogOnOut (@GeogOnOut) reported 21 minutes ago from Gloucestershire, England

  @EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?

• 
  pj.innovation (@InnovationPj) reported 23 minutes ago from Cheltenham, England

  @Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.

• 
  Matt Thomas (@mattthomas28) reported 23 minutes ago from Cheltenham, England

  If @EE call me again saying “as a valued business customer we have a great deal......” STOP This isn’t a business phone, tariff or anything like that - get your facts right, remove my number this database!!! Rude customer service is never good service by the way #EE

• 
  Nick Jones (@NickJon35088102) reported 24 minutes ago from Andoversford, England

  Warning I have been told that @EE do not hold warrantys on phones they sell. My wife's 6 month old @oppo phone got wet in the rain it stopped working when she plugged in the charger. I was told I would have to take it up with oppo direct. 20+ years a customer with 4 contact's 😡

• 
  𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR (@Mark_P0x0n) reported 28 minutes ago from Tewkesbury, England

  @EE The problem lasted only for about 30 minutes. It affected all voice calls (via mobile and VOIP) and data services.

• 
  Matt Gardner (@MattGardner_UK) reported 39 minutes ago from Cheltenham, England

  Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service

• 
  Charm (@CharmiZen) reported 41 minutes ago from Stroud, England

  @EE Hello Michael, thank you for your reply. I have tried all the usual tips. Everything is green, looking as if there's a connection but there isn't. I just rang EE and was told by recorded voice that there is a problem in this area.

• 
  Cyril Bunt (@Cyril_Bunt) reported 46 minutes ago from Tewkesbury, England

  @EE can you please update me with when the phone signal will improve because I've had many important phone calls disconnect and I have had this going on for months now.

• 
  The Michael Hunt (@MichaelAlanHunt) reported 48 minutes ago from Gloucestershire, England

  @EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**

• 
  Tom Gibbon (@TomGibbon_) reported 49 minutes ago from Gloucestershire, England

  Any chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.

• 
  Terry Gladden (@TerryGladden) reported 59 minutes ago from Cheltenham, England

  Second year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival

• 
  Jamie Neate (@Jamie_Neate) reported 60 minutes ago from Tewkesbury, England

  @EE Hi there. Two questions. When does NHS unlimited data end? Also I’ve just moved house and the area I’m in it’s awful 4G and even 3G! Luckily enough I can connect to a hotspot. Is there any chance I can get better signal because I don’t get any.I’ve heard about EE booster pack

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gav (@aftertheflood_) reported 5 minutes ago

  @EE send me a link to the service checker so i can check that first. i want to know if you are reporting outages. thanks

• 
  PT (@ptavfc1) reported 6 minutes ago

  And btw @EE you have closed a complaint that I asked for a senior manager to look into and contact me!! Appalling service from EE

• 
  Mark Kelly (@MarkKel84034045) reported 14 minutes ago

  @EE How? Been nothing but problems. Over promised, undelivered, missed dead lines and zero accountability. Theres passangers from the titanic with a better customer satisfaction

• 
  Hashtag McYoloSwag (@MisterCow) reported 14 minutes ago

  @EE are you doing any major maintenance in Hull and the surrounding area? Today is the 4th day in a row of the network being functionally unusable. Signal dropping out constantly while I'm trying to stream.

• 
  Aingeal (@AngieCa26314731) reported 14 minutes ago

  @EE Sadly my phone is not receiving calls or sending texts and as your system is down I was informed nothing can be done until late tomorrow at best. No way of contacting to explain problem as no email contact - letter only which you will receive. The day I moved to you was a mistake

• 
  _d12 (@Zippa0Z) reported 15 minutes ago

  @EE THE THIRD TIME I’VE HAD TO COME TO YOU LOT AND SOMEBOW EVEN THOUGH 2 AGENRS ‘SORTED OUT MY PROBLEM’ IM STILL GETTING TEXT SAYING I OWE MONEY? IF THIS DOESNT FET SORTED OUT TONUGHT IM GOING TO COME AND CAUSE ******* PROBLEMS. Same way you lot are causing me problems

• 
  pat (@pat11669019) reported 16 minutes ago

  @EE have used EE mobile for years and latest renewal offers are terrible. I don’t even want the latest #iphone but still looking at about £10 a month extra. Looking at @tescomobile now.

• 
  The Permaculture Guy (@permacultureGB) reported 16 minutes ago

  @EE you need to sort out your ****** phone signal.

• 
  Mike Edge (@SKELLETOR1984) reported 17 minutes ago

  @EE why is the signal quality terrible. It’s that bad I can’t even get on to see if there’s an issue. It’s becoming a joke

• 
  Neil 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@GeordieNeilo) reported 17 minutes ago

  @England @EE Shouldn’t of been a player of the match they were ALL awful!!