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EE outages and service status in Cheltenham, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Cheltenham, including 0 direct reports.
  • The most common problems reported in this area mention Phone and Wi-fi.
  • 67% Phone (67%)
  • 33% Wi-fi (33%)

The latest reports from users having issues in Cheltenham come from postal codes GL51 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheltenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cheltenham, England

The most recent EE outage reports came from the following cities: Cheltenham, Stroud, and Gloucester.

CityProblem TypeReport Time
Cheltenham Phone 10 days ago
Stroud Phone 18 days ago
Gloucester Wi-fi 23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • TomGibbon_
    Tom Gibbon (@TomGibbon_) reported from Gloucestershire, England

    Any chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.

  • welshkunoichi
    Michelle Murray (@welshkunoichi) reported from Cheltenham, England

    @EE is there something wrong the EE signal?

  • CharmiZen
    Charm (@CharmiZen) reported from Stroud, England

    @EE Hello Michael, thank you for your reply. I have tried all the usual tips. Everything is green, looking as if there's a connection but there isn't. I just rang EE and was told by recorded voice that there is a problem in this area.

  • mattwrailbus
    Matt Willis (@mattwrailbus) reported from Cheltenham, England

    @EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!

  • Cyril_Bunt
    Cyril Bunt (@Cyril_Bunt) reported from Tewkesbury, England

    @EE can you please update me with when the phone signal will improve because I've had many important phone calls disconnect and I have had this going on for months now.

  • TerryGladden
    Terry Gladden (@TerryGladden) reported from Cheltenham, England

    Second year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival

  • CharmiZen
    Charm (@CharmiZen) reported from Stroud, England

    @EE Thank you. The problem in the general area was fixed, except for mine. A helpful customer adviser helped me out and together we fixed it 👍😁

  • mattthomas28
    Matt Thomas (@mattthomas28) reported from Cheltenham, England

    If @EE call me again saying “as a valued business customer we have a great deal......” STOP This isn’t a business phone, tariff or anything like that - get your facts right, remove my number this database!!! Rude customer service is never good service by the way #EE

  • NathCharnock
    Charnock🇲🇹🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@NathCharnock) reported from Gloucestershire, England

    @EE any chance of letting me log into the app or website, keep banging at me to pay my bill but last 3 weeks both down

  • BeeSansMerci
    bexx 🧜🏻‍♀️🌈 (@BeeSansMerci) reported from Stroud, England

    @EE Thank you, Jess. I’ve tried to cancel via my EE app and via the website, but it says I can’t remove the add on.

  • NickJon35088102
    Nick Jones (@NickJon35088102) reported from Andoversford, England

    Warning I have been told that @EE do not hold warrantys on phones they sell. My wife's 6 month old @oppo phone got wet in the rain it stopped working when she plugged in the charger. I was told I would have to take it up with oppo direct. 20+ years a customer with 4 contact's 😡

  • MattGardner_UK
    Matt Gardner (@MattGardner_UK) reported from Cheltenham, England

    Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service

  • TomGibbon_
    Tom Gibbon (@TomGibbon_) reported from Gloucestershire, England

    @EE is service down in Gloucester? Neither me or my wife can make or receive calls.

  • rwr159
    Runcle (@rwr159) reported from Cheltenham, England

    @EE what going on I have no signal, only got signal though WiFi

  • Jamie_Neate
    Jamie Neate (@Jamie_Neate) reported from Tewkesbury, England

    @EE Hi there. Two questions. When does NHS unlimited data end? Also I’ve just moved house and the area I’m in it’s awful 4G and even 3G! Luckily enough I can connect to a hotspot. Is there any chance I can get better signal because I don’t get any.I’ve heard about EE booster pack

  • jsummers71
    John Summers MBCS (@jsummers71) reported from Gloucestershire, England

    @EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...

  • TomGibbon_
    Tom Gibbon (@TomGibbon_) reported from Gloucestershire, England

    Any chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.

  • stedge27
    steve chester (@stedge27) reported from Gloucestershire, England

    Dear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor

  • barryhiggins3
    Barry Higgins (@barryhiggins3) reported from Gloucestershire, England

    @EE is there any news on the status of the issues with data gifting. It’s been down since Friday and as yet I haven’t seen any official acknowledgement from your twitter account on the issue. Support and customer services have confirmed there is an issue.

  • InnovationPj
    pj.innovation (@InnovationPj) reported from Cheltenham, England

    @Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Topstop1
    Of Mice and Men (@Topstop1) reported

    @EE 🤬 STILL NO INTERNET; NO UPDATE; NO SOLUTION HOW MUCH LONGER AM I EXPECTED TO HAVE TO DEAL WITH THIS??? 🤬

  • Jason29wctb
    jason (@Jason29wctb) reported

    @EE I'm on ee as of yesterday, o2 sucks

  • srk1407
    Scott K ⚒ (@srk1407) reported

    @EE Unfortunately I’m on a virtual network using EE signal so can’t report it 😬

  • Hepworthclare
    Clare Hepworth OBE (@Hepworthclare) reported

    I need to speak to customer services. It's a nightmare trying to speak to someone - is anyone there. Phone the local shop - nobody picks up. Had to buy a new phone - my previous phone - stll on contract non operational. This is not good. How can I get some service @EE

  • JohnStokes0uk
    John (@JohnStokes0uk) reported

    @briavelsjon @EE thats just it, they are poor, not good,and more signal masts, would be better

  • JohnWHUFC80
    ⚒️John Phillips⚒️ (@JohnWHUFC80) reported

    @giffgaff Now that's service @EE and why I've left you

  • TheGrumpasaurus
    The Chumpasaurus (@TheGrumpasaurus) reported

    @EE I've been struggling all night to get a film to play on Netflix but your ******* **** internet won't let me. Been a customer for 20 odd years and this is the **** I have to PAY to put up with. Absolute ******* clown company.

  • nthpopee
    Nathan Pope (@nthpopee) reported

    @EE Do you even train your customer service reps ???

  • MarkAmiga
    Mark (@MarkAmiga) reported

    @EE Not looking good for EE either, only 6 days in, it goes off completely, even restarting fails to show the Wi-Fi network name for me to even connect to, either its a problem with OpenReach or your Router

  • ClarkeDdmthe1st
    shullup it worked out (@ClarkeDdmthe1st) reported

    @bt_uk now being told there’s a area fault that will take a week to fix?! A WEEK. Forget using this service and forget using @EE as providers. No urgency at all. Pathetic