EE Outage Report in Cheltenham, Gloucestershire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Cheltenham come from postal codes GL51 and GL50.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cheltenham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (47%)
-
Phone (24%)
-
Wi-fi (14%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Cheltenham, Gloucestershire, England
The most recent EE outage reports came from the following cities: Stonehouse, Cheltenham, Staunton, Stroud, Tewkesbury and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Stonehouse |
Phone | |
| Cheltenham |
Phone | |
| Staunton |
Total Blackout | |
| Cheltenham |
Phone | |
| Stroud |
Internet | |
| Tewkesbury |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
-
steve chester
(@stedge27) reported
from
Gloucestershire, England
Dear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor
-
Tim Cooper
(@TimcTim) reported
from
Cheltenham, England
@ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?
-
Matt Willis
(@mattwrailbus) reported
from
Cheltenham, England
@EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!
-
Barry Higgins
(@barryhiggins3) reported
from
Gloucestershire, England
@EE is there any news on the status of the issues with data gifting. It’s been down since Friday and as yet I haven’t seen any official acknowledgement from your twitter account on the issue. Support and customer services have confirmed there is an issue.
-
Jamie Neate
(@Jamie_Neate) reported
from
Tewkesbury, England
@EE Hi there. Two questions. When does NHS unlimited data end? Also I’ve just moved house and the area I’m in it’s awful 4G and even 3G! Luckily enough I can connect to a hotspot. Is there any chance I can get better signal because I don’t get any.I’ve heard about EE booster pack
-
Hayley Beth 🌛🌝🌜
(@lovehayleybeth) reported
from
Churchdown, England
I've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?
-
Grant Walker
(@G_Dubya_Walker) reported
from
Cheltenham, England
@EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it
-
Craig salter
(@Craigs126) reported
from
Gloucestershire, England
@EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,
-
johnoldham
(@john_chelt) reported
from
Cheltenham, England
Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham
-
Matt Gardner
(@MattGardner_UK) reported
from
Cheltenham, England
Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service
-
The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then
-
Cyril Bunt
(@Cyril_Bunt) reported
from
Tewkesbury, England
@EE can you please update me with when the phone signal will improve because I've had many important phone calls disconnect and I have had this going on for months now.
-
bexx 🧜🏻♀️🌈
(@BeeSansMerci) reported
from
Stroud, England
@EE Thank you, Jess. I’ve tried to cancel via my EE app and via the website, but it says I can’t remove the add on.
-
John Summers MBCS
(@jsummers71) reported
from
Gloucestershire, England
@EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...
-
The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**
-
Charm
(@CharmiZen) reported
from
Stroud, England
@EE Thank you. The problem in the general area was fixed, except for mine. A helpful customer adviser helped me out and together we fixed it 👍😁
-
Terry Gladden
(@TerryGladden) reported
from
Cheltenham, England
Second year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival
-
Charm
(@CharmiZen) reported
from
Stroud, England
@EE Hello Michael, thank you for your reply. I have tried all the usual tips. Everything is green, looking as if there's a connection but there isn't. I just rang EE and was told by recorded voice that there is a problem in this area.
-
GeogOnOut
(@GeogOnOut) reported
from
Gloucestershire, England
@EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?
-
Charnock🇲🇹🏴
(@NathCharnock) reported
from
Gloucestershire, England
@EE any chance of letting me log into the app or website, keep banging at me to pay my bill but last 3 weeks both down
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Steve Welsh
(@stevenwelsh00) reported
@EE When I signed my contract you never told me you would increase your four time in under two years you are ripping people off!
-
Natalie Paddick
(@NNpme) reported
What a dreadful service 150 @EE they do everything to not take your call .... Hey EE how do I get hold of you? ... Your auto service is designed to get rid of your customers.
-
James Upsher
(@JamesUpsher) reported
@jack_sommers @O2 Exactly this! @EE are convinced its my handset. I'm convinced (from posts on twitter, and on their help forum) that it's their technical issue, but I can't get anywhere with them
-
Siobhan Hobden
(@HobdenSiobhan) reported
@EE feeling disappointed with the service I've received. Been waiting over a week for a code to unlock a handset purchased through you guys despite the claims of instant unlock on your website. Can we get a move on please? So far I don't have what I've paid for!
-
Karl Womack(Blaze Burnstar)
(@KarlWomack3) reported
@ee I've just had a message saying that you have updated my phote. But even though I've deleted some apps I'm still getting the short of memory sign in the info bar above. I've tried the reset button and it's still there.
-
Charlie
(@LadyCharlieA) reported
@EE If customers rely on you more than ever, then isn’t raising the prices the worst thing you could do? The most in need will be forced to go without. I know your profits and you do not need to be raising prices. How can you justify this @MarcAllera? @MartinSLewis
-
Stuart Smith
(@stusmithdotcom) reported
I am with @EE for my mobile and broadband and have received emails telling me both will increase, by £5.97 and £4.18 a month respectively. That’s quite a hike and disappointing to see after being a loyal customer for over 15 years. Might be time to shop around.
-
Sarah Jenkinson
(@sjjenki) reported
After being a loyal customer for over 20 years it’s seem wrong that @EE can’t give me a good deal on a mobile. Looks like I will be leaving and heading over to an different supplier.
-
⚠️Skeleton O'Rourke⚠️
(@Ghoul_of_London) reported
@EE You are a ******* idiot, stop wasting my time.
-
Hedwig Wendell-Crumb
(@FleabagSilverm1) reported
@lrob79 @EE Don't bother. I told ee I wouldn't be able to afford my medication if I have to pay the new increases in broadband and phone bill (I am disabled). They offered me zero help or support. Just told me to contact the ombudsman