EE outages and service status in Cheltenham, England

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheltenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cheltenham, England

The most recent EE outage reports came from the following cities: Stroud, Cheltenham, and Gloucester.

City	Problem Type	Report Time
Stroud	Internet	1 day ago
Stroud	Phone	3 days ago
Cheltenham	Phone	1 month ago
Stroud	Phone	2 months ago
Gloucester	Wi-fi	2 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

• 
  steve chester (@stedge27) reported 5 minutes ago from Gloucestershire, England

  Dear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor

• 
  GeogOnOut (@GeogOnOut) reported 10 minutes ago from Gloucestershire, England

  @EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?

• 
  Hayley Beth 🌛🌝🌜 (@lovehayleybeth) reported 11 minutes ago from Churchdown, England

  I've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?

• 
  The Michael Hunt (@MichaelAlanHunt) reported 14 minutes ago from Gloucestershire, England

  @EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then

• 
  Michelle Murray (@welshkunoichi) reported 15 minutes ago from Cheltenham, England

  @EE is there something wrong the EE signal?

• 
  Grant Walker (@G_Dubya_Walker) reported 16 minutes ago from Cheltenham, England

  @EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it

• 
  Charnock🇲🇹🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@NathCharnock) reported 17 minutes ago from Gloucestershire, England

  @EE any chance of letting me log into the app or website, keep banging at me to pay my bill but last 3 weeks both down

• 
  johnoldham (@john_chelt) reported 22 minutes ago from Cheltenham, England

  Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham

• 
  Charm (@CharmiZen) reported 23 minutes ago from Stroud, England

  @EE Thank you. The problem in the general area was fixed, except for mine. A helpful customer adviser helped me out and together we fixed it 👍😁

• 
  Craig salter (@Craigs126) reported 24 minutes ago from Gloucestershire, England

  @EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,

• 
  Tom Gibbon (@TomGibbon_) reported 26 minutes ago from Gloucestershire, England

  Any chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.

• 
  Tom Gibbon (@TomGibbon_) reported 32 minutes ago from Gloucestershire, England

  Any chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.

• 
  Runcle (@rwr159) reported 36 minutes ago from Cheltenham, England

  @EE what going on I have no signal, only got signal though WiFi

• 
  Tom Gibbon (@TomGibbon_) reported 37 minutes ago from Gloucestershire, England

  @EE is service down in Gloucester? Neither me or my wife can make or receive calls.

• 
  Barry Higgins (@barryhiggins3) reported 41 minutes ago from Gloucestershire, England

  @EE is there any news on the status of the issues with data gifting. It’s been down since Friday and as yet I haven’t seen any official acknowledgement from your twitter account on the issue. Support and customer services have confirmed there is an issue.

• 
  Jim Simons (@pippinsboss) reported 46 minutes ago from Cheltenham, England

  Excellent service from @EE. We had an intermittent broadband problem. Their Web site says text HELP to them, so I did. A robatvtwxrws back a few minutes later to say it had done some tests, found that there was indeed a problem, and said a human would call shortly. 1/3

• 
  Cyril Bunt (@Cyril_Bunt) reported 47 minutes ago from Tewkesbury, England

  @EE can you please update me with when the phone signal will improve because I've had many important phone calls disconnect and I have had this going on for months now.

• 
  Matt Willis (@mattwrailbus) reported 48 minutes ago from Cheltenham, England

  @EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!

• 
  Matt Thomas (@mattthomas28) reported 53 minutes ago from Cheltenham, England

  If @EE call me again saying “as a valued business customer we have a great deal......” STOP This isn’t a business phone, tariff or anything like that - get your facts right, remove my number this database!!! Rude customer service is never good service by the way #EE

• 
  𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR (@Mark_P0x0n) reported 57 minutes ago from Tewkesbury, England

  @EE The problem lasted only for about 30 minutes. It affected all voice calls (via mobile and VOIP) and data services.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Physick (@Fizzinnf) reported 56 seconds ago

  When is @EE going to sort out its signal in #Woodbridge so it is possible to use the car parking app? Decent signal in #Felixstowe. An annoying first world problem.

• 
  Jackson Eagleson (@Oradaman) reported 1 minute ago

  @EE you're giving me hassle and a problematic contract revision, IT SHOULDNT be difficult. You keep asking for equipment return yet I haven't received new equipment. Now you say there is direct debit problems yet a DD was already in place. THINK WE ARE HEADING TO CANCELLATION.

• 
  Andrew Robinson (@apr9999) reported 5 minutes ago

  @EE Please see this thread. I've had another 40 minutes on the phone with 150 and, again, no help at all!

• 
  Kate (@kitkat_wba) reported 5 minutes ago

  Actually impossible to speak to @EE. An hour and 15 min wait is a joke. Won't even let me sign in online because the account was set up wrong. Guess just stick with broadband that keeps dropping out. May be best to switch.

• 
  Andrew Robinson (@apr9999) reported 6 minutes ago

  @EE I did call again and the woman said she'd send him a message to call me. That was over 3 hours ago. This was all about retaining me as a customer. Henry had an idea that he was going to check out and come back to me.

• 
  Malcolm Sillick (@Malcolm_Sillick) reported 6 minutes ago

  @LeilaniDowding @EE Lellani, it's not just EE, it's everyone. Even those on cable (Virgin Media) still have to have the phone plugged into the router. Seems like a good idea, until you get a power cut (which can be supported by a back-up battery, which is NOT given as standard) If the internet goes down, then so does your phone. Great if you have a mobile, but if you live in an area with a poor mobile signal, so reply on 'Wi-Fi calling' in the house, then when the internet goes down, you also have no mobile service. It's called progress!!

• 
  Chris Rosser (@chris_rosser) reported 11 minutes ago

  @LeilaniDowding @EE All Internet in UK is moving away from copper to the premises - and all the replacements require power to function - if you get a UPS you can plug your router and other devices (such as a phone interface) into it to keep them running during a power outage.

• 
  À𝕓á𝕪ọ̀𝕞í (@TheDealEnvoy) reported 15 minutes ago

  🚨 Scam alert. Be careful out there. Hackers are getting really sophisticated. Just had an unsolicited call from 01438 989236 claiming to be @EE customer service. Sounded professional. Said they had a promotion that would bring my monthly bill down. Asked for my last name, then said I’d get a code from @EE and should read it out to “verify” I was the account holder. Checked the number that called and the number that sent the text. Instantly knew it was a scam. Called @EE myself on the official number and reported it. Never give anyone a code sent to your phone. Hang up and call the company directly.

• 
  Andy (Honk Honk) Robertson (@AndyRob04327914) reported 17 minutes ago

  @EE where my ******* broadband that I pay a small fortune for? Nearly up to 32 hours of outage now.

• 
  cliff cook (@cliffc100) reported 20 minutes ago

  @TheDealEnvoy @EE This applys to anyone from any company or organisation that sends you a one time passcode the genuine company will never ask for this code anyone doing is a scammer trying to access your account