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EE outages and service status in Cheltenham, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Cheltenham, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

The latest reports from users having issues in Cheltenham come from postal codes GL52 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheltenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cheltenham, England

The most recent EE outage reports came from the following cities: Cheltenham, Gloucester, and Stroud.

CityProblem TypeReport Time
Cheltenham Internet 26 days ago
Gloucester Internet 29 days ago
Stroud Wi-fi 1 month ago
Stroud Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • stedge27
    steve chester (@stedge27) reported from Gloucestershire, England

    Dear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor

  • john_chelt
    johnoldham (@john_chelt) reported from Cheltenham, England

    Contrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham

  • MichaelAlanHunt
    The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**

  • NickJon35088102
    Nick Jones (@NickJon35088102) reported from Andoversford, England

    Warning I have been told that @EE do not hold warrantys on phones they sell. My wife's 6 month old @oppo phone got wet in the rain it stopped working when she plugged in the charger. I was told I would have to take it up with oppo direct. 20+ years a customer with 4 contact's ๐Ÿ˜ก

  • TimcTim
    Tim Cooper (@TimcTim) reported from Cheltenham, England

    @ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?

  • Mark_P0x0n
    ๐“ฅ๐“ฒ๐“ฎ๐“พ๐” ๐“ป๐“ธ๐“ถ๐“ช๐“ท๐“ฝ๐“ฒ๐“บ๐“พ๐“ฎ #FBPPR (@Mark_P0x0n) reported from Tewkesbury, England

    @EE The problem lasted only for about 30 minutes. It affected all voice calls (via mobile and VOIP) and data services.

  • lovehayleybeth
    Hayley Beth ๐ŸŒ›๐ŸŒ๐ŸŒœ (@lovehayleybeth) reported from Churchdown, England

    I've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?

  • GeogOnOut
    GeogOnOut (@GeogOnOut) reported from Gloucestershire, England

    @EE Iโ€™ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?

  • mattthomas28
    Matt Thomas (@mattthomas28) reported from Cheltenham, England

    If @EE call me again saying โ€œas a valued business customer we have a great deal......โ€ STOP This isnโ€™t a business phone, tariff or anything like that - get your facts right, remove my number this database!!! Rude customer service is never good service by the way #EE

  • MichaelAlanHunt
    The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then

  • InnovationPj
    pj.innovation (@InnovationPj) reported from Cheltenham, England

    @Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.

  • BeeSansMerci
    bexx ๐Ÿงœ๐Ÿปโ€โ™€๏ธ๐ŸŒˆ (@BeeSansMerci) reported from Stroud, England

    @EE Thank you, Jess. Iโ€™ve tried to cancel via my EE app and via the website, but it says I canโ€™t remove the add on.

  • TomGibbon_
    Tom Gibbon (@TomGibbon_) reported from Gloucestershire, England

    Any chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.

  • Jamie_Neate
    Jamie Neate (@Jamie_Neate) reported from Tewkesbury, England

    @EE Hi there. Two questions. When does NHS unlimited data end? Also Iโ€™ve just moved house and the area Iโ€™m in itโ€™s awful 4G and even 3G! Luckily enough I can connect to a hotspot. Is there any chance I can get better signal because I donโ€™t get any.Iโ€™ve heard about EE booster pack

  • Cyril_Bunt
    Cyril Bunt (@Cyril_Bunt) reported from Tewkesbury, England

    @EE can you please update me with when the phone signal will improve because I've had many important phone calls disconnect and I have had this going on for months now.

  • pippinsboss
    Jim Simons (@pippinsboss) reported from Cheltenham, England

    Excellent service from @EE. We had an intermittent broadband problem. Their Web site says text HELP to them, so I did. A robatvtwxrws back a few minutes later to say it had done some tests, found that there was indeed a problem, and said a human would call shortly. 1/3

  • CharmiZen
    Charm (@CharmiZen) reported from Stroud, England

    @EE Thank you. The problem in the general area was fixed, except for mine. A helpful customer adviser helped me out and together we fixed it ๐Ÿ‘๐Ÿ˜

  • G_Dubya_Walker
    Grant Walker (@G_Dubya_Walker) reported from Cheltenham, England

    @EE where has your live chat gone? Canโ€™t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it

  • CharmiZen
    Charm (@CharmiZen) reported from Stroud, England

    @EE Hello Michael, thank you for your reply. I have tried all the usual tips. Everything is green, looking as if there's a connection but there isn't. I just rang EE and was told by recorded voice that there is a problem in this area.

  • mattwrailbus
    Matt Willis (@mattwrailbus) reported from Cheltenham, England

    @EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • emlfaulk2022
    eMMalouise_2024 (@emlfaulk2022) reported

    @GorwayGlobal @EE The app and website are both ALWAYS shocking for bugs and glitches. For a network company, it's wild how bad it is!!!

  • EdScottLondon
    Ed Scott (@EdScottLondon) reported

    @ad_moran4 @EE @O2 Deffo look around. Lebara are on the Vodafone network which is better quality than O2. No annual price rises which O2 do now.

  • sithmetal71
    SithMetal71 (@sithmetal71) reported

    @EE why is your website and app totally useless. It is absolute garbage and not fit for purpose. Trying to login is a joke, managing account is a joke. Go back to BT's website.

  • stevenharrisxo
    ste (@stevenharrisxo) reported

    @EE not exactly sure why my internet box light is orange.. always issues with EE broadband ๐Ÿ™ƒ

  • Rudolph4974
    lord farquar (@Rudolph4974) reported

    @ee whatโ€™s the point in paying for 5g phone when it wonโ€™t even give me a signal on 4G !! Ridiculous!!

  • cunningstuntss1
    Hope is NOT a Strategy (@cunningstuntss1) reported

    @EE broadband down in HA9 Wembley area. Any idea when this will be resolved?

  • newbornat
    ade (@newbornat) reported

    @EE what's going on with the internet/wifi in my area? (Ta6) Its been down all day. Ive been using my data. The time keeps changing when its getting 'fixed' we should have a month's discount. I pay for it and cant even use it.

  • DinaGlyphs
    Opeyemi Daniel (@DinaGlyphs) reported

    @EE In the few instances where the texts arrive, it only leads to the service status check, which provides no detailed feedback other than a consistently changing deadline for the broadband problem fix. Itโ€™ll only make sense to have someone reach out with an alternative means to access the Internet. (P.S.: Thereโ€™s no public EE Wi-Fi available here.)

  • GorwayGlobal
    JayEnAar (@GorwayGlobal) reported

    @EE Thanks. finally: A call to 150 shd allow ME, the customer to choose to talk to a real person. Twice it leads me round the houses, then says, "Weve sent you a text. Follow the instructions and you're sorted. Good bye". I need to say thanks and bye to end the call.

  • geynosha
    geynosha (@geynosha) reported

    @EE If I buy your service as tourist at least give me a chance to register!