EE outages and service status in Cheltenham, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Cheltenham, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
The latest reports from users having issues in Cheltenham come from postal codes GL51 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Cheltenham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheltenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cheltenham, England
The most recent EE outage reports came from the following cities: Cheltenham, Stroud, and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Cheltenham
|
Phone | 18 days ago |
|
Stroud
|
Phone | 26 days ago |
|
Gloucester
|
Wi-fi | 1 month ago |
Community Discussion
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EE Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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steve chester (@stedge27) reported from Gloucestershire, EnglandDear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor
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Charm (@CharmiZen) reported from Stroud, England@EE Hello Michael, thank you for your reply. I have tried all the usual tips. Everything is green, looking as if there's a connection but there isn't. I just rang EE and was told by recorded voice that there is a problem in this area.
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GeogOnOut (@GeogOnOut) reported from Gloucestershire, England@EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?
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Charm (@CharmiZen) reported from Stroud, England@EE Thank you. The problem in the general area was fixed, except for mine. A helpful customer adviser helped me out and together we fixed it 👍😁
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Grant Walker (@G_Dubya_Walker) reported from Cheltenham, England@EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it
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Tom Gibbon (@TomGibbon_) reported from Gloucestershire, England@EE is service down in Gloucester? Neither me or my wife can make or receive calls.
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johnoldham (@john_chelt) reported from Cheltenham, EnglandContrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham
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bexx 🧜🏻♀️🌈 (@BeeSansMerci) reported from Stroud, England@EE Thank you, Jess. I’ve tried to cancel via my EE app and via the website, but it says I can’t remove the add on.
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John Summers MBCS (@jsummers71) reported from Gloucestershire, England@EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...
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Tim Cooper (@TimcTim) reported from Cheltenham, England@ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?
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Jamie Neate (@Jamie_Neate) reported from Tewkesbury, England@EE Hi there. Two questions. When does NHS unlimited data end? Also I’ve just moved house and the area I’m in it’s awful 4G and even 3G! Luckily enough I can connect to a hotspot. Is there any chance I can get better signal because I don’t get any.I’ve heard about EE booster pack
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Tom Gibbon (@TomGibbon_) reported from Gloucestershire, EnglandAny chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.
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The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England@EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then
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Charnock🇲🇹🏴 (@NathCharnock) reported from Gloucestershire, England@EE any chance of letting me log into the app or website, keep banging at me to pay my bill but last 3 weeks both down
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Hayley Beth 🌛🌝🌜 (@lovehayleybeth) reported from Churchdown, EnglandI've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?
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Cyril Bunt (@Cyril_Bunt) reported from Tewkesbury, England@EE can you please update me with when the phone signal will improve because I've had many important phone calls disconnect and I have had this going on for months now.
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Matt Thomas (@mattthomas28) reported from Cheltenham, EnglandIf @EE call me again saying “as a valued business customer we have a great deal......” STOP This isn’t a business phone, tariff or anything like that - get your facts right, remove my number this database!!! Rude customer service is never good service by the way #EE
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Terry Gladden (@TerryGladden) reported from Cheltenham, EnglandSecond year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival
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Craig salter (@Craigs126) reported from Gloucestershire, England@EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,
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Michelle Murray (@welshkunoichi) reported from Cheltenham, England@EE is there something wrong the EE signal?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alison Denham (@paddymaid) reported@Hepworthclare @EE It’s called “customer service”, apparently. It’s sadly lacking in some companies & yet they talk about it enough. As with so much else, it’s just words. 😩
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Will Wright (@WillWri36918764) reported@EE I've had a complaint running for weeks, can't speak to any body. Absolute **** customer service
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Clare Hepworth OBE (@Hepworthclare) reported@EE None of the options set out in the menu cover my complex issue. I am effectively paying for a phone -18 months into a contract -which is unusable. The store not able to sort it. I had to buy another phone. I need to know your complaints procedure. Store manager - appalling.
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Marc Lancaster (@Kiefer1667) reported@EE I've done that, I just want an update to how long it will take, the links don't help nor does your live chat cos its ai and doesn't connect me to a real person
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Allan (@banx82) reported@j199024 @EE It goes down every month. I’m sick of them, I was with sky for 20 years and can’t remember the internet ever going down. I’ve been with @EE for 2 years and it goes down every month. Also it’s nowhere near as fast as they claim
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Vicky (@Victori71226638) reported@EE 👋🏻 my boyfriend has dropped his phone in the canal. I have called your customer care who advised we can’t get his number back? We need that number for his customer database. Please help!
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Gareth Owen (@gjo2405) reported@EE now my broadband is finally working again properly after 4 months, when are you going to let me know the compensation? I’ve tried emailing but all your emails are do not reply! Customer service as poor as your broadband! please don’t ask me to call you, life’s too short
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Marc Lancaster (@Kiefer1667) reported@EE can anyone advise when the signal will be fixed in wa11 area, nothing for 3 days and unable to get any answers on the chat online on the app, thanks....
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Martin Winstanley (@soupisready) reported@EE How long does it take you to deal with complaints? sitting here with a potentially damaged iphone after my new order dropped thru letterbox after me paying DPD service they used Royal Fail ! and now nobody from @EE wants to talk to me but bet they’ll take the DD next week!
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Johno (@Johno_nufc) reported@EE not sure what’s going on with the service lately but it’s been very poor for me. In my local area and currently down in the Kent. Can’t even get logged onto my ee account ridiculous!