EE Outage Report in Cheltenham, Gloucestershire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Cheltenham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheltenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Cheltenham, England
The most recent EE outage reports came from the following cities: Stroud, and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Stroud
|
Internet | 29 days ago |
|
Stroud
|
Total Blackout | 1 month ago |
|
Stroud
|
Total Blackout | 1 month ago |
|
Cheltenham
|
Phone | 2 months ago |
|
Cheltenham
|
Phone | 2 months ago |
|
Gloucester
|
Phone | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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Tim Cooper (@TimcTim) reported from Cheltenham, England@ee recently swapped to EE FROM BT for broadband - whole family complaining as speed terrible- whats worse is they dont answer the phone and i cant contact them - not impressed at all - anyone know a good provider?
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Charnock🇲🇹🏴 (@NathCharnock) reported from Gloucestershire, England@EE any chance of letting me log into the app or website, keep banging at me to pay my bill but last 3 weeks both down
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Grant Walker (@G_Dubya_Walker) reported from Cheltenham, England@EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it
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Jamie Neate (@Jamie_Neate) reported from Tewkesbury, England@EE Hi there. Two questions. When does NHS unlimited data end? Also I’ve just moved house and the area I’m in it’s awful 4G and even 3G! Luckily enough I can connect to a hotspot. Is there any chance I can get better signal because I don’t get any.I’ve heard about EE booster pack
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Terry Gladden (@TerryGladden) reported from Cheltenham, EnglandSecond year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival
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bexx 🧜🏻♀️🌈 (@BeeSansMerci) reported from Stroud, England@EE Thank you, Jess. I’ve tried to cancel via my EE app and via the website, but it says I can’t remove the add on.
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John Summers MBCS (@jsummers71) reported from Gloucestershire, England@EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...
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The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England@EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**
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Runcle (@rwr159) reported from Cheltenham, England@EE what going on I have no signal, only got signal though WiFi
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GeogOnOut (@GeogOnOut) reported from Gloucestershire, England@EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?
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Charm (@CharmiZen) reported from Stroud, England@EE Hello Michael, thank you for your reply. I have tried all the usual tips. Everything is green, looking as if there's a connection but there isn't. I just rang EE and was told by recorded voice that there is a problem in this area.
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The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England@EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then
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Craig salter (@Craigs126) reported from Gloucestershire, England@EE I feel my loyalty has counted for nothing in this process and don't understand being upgraded to a phone which isn't brand new on the market can be more money per month, unfortunately I am in a situation where I may have to go to another network,
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Matt Gardner (@MattGardner_UK) reported from Cheltenham, EnglandMobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service
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Matt Thomas (@mattthomas28) reported from Cheltenham, EnglandIf @EE call me again saying “as a valued business customer we have a great deal......” STOP This isn’t a business phone, tariff or anything like that - get your facts right, remove my number this database!!! Rude customer service is never good service by the way #EE
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Charm (@CharmiZen) reported from Stroud, England@EE Thank you. The problem in the general area was fixed, except for mine. A helpful customer adviser helped me out and together we fixed it 👍😁
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Cyril Bunt (@Cyril_Bunt) reported from Tewkesbury, England@EE can you please update me with when the phone signal will improve because I've had many important phone calls disconnect and I have had this going on for months now.
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Matt Willis (@mattwrailbus) reported from Cheltenham, England@EE your staff telling my mother that you can use mobile data up whilst on WiFi? What utter crap! Saying 1GB can be used on 1 YouTube video?! Wow.. utterly poor customer service!
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johnoldham (@john_chelt) reported from Cheltenham, EnglandContrasting customer service today Top Mark's to Tom @aplaninsurance Poor @EE service in Cheltenham
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Barry Higgins (@barryhiggins3) reported from Gloucestershire, England@EE is there any news on the status of the issues with data gifting. It’s been down since Friday and as yet I haven’t seen any official acknowledgement from your twitter account on the issue. Support and customer services have confirmed there is an issue.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Neelam (@neelam_s_ali) reported@EE Whats going on? Is it just me or have you caused problems in everyones life today ? A text to say EE is down might have saved time? Sort it out ! Thank you
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Christoff 💦🦦 (@floodywalker) reportedIs there an @EE outage in Lincolnshire as I have no service 😫
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Adrian Whetton (@AdrianWhetton) reported@EE I have a electric car and needed to confirm my charge via podpoint app, bet I don’t get anything to compensate for the stress and trouble this has caused me..
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Paul Smith (@Journo_Paul) reported@drl @EE I have all services back now, but only within the last hour or so. Will we get a discount? Probably not. I had the same issue on May 17th.
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Adrian Whetton (@AdrianWhetton) reported@gingernufcninja @EE I doubt it.. they charge enough for using their service, when things go wrong well it’s”up yours” 😡
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Amanda (@Mancmand) reported@AledHughes84 @EE Me too sick of this network! Always down when I'm driving somewhere and need my maps!
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Matt Hudson (@Mathudson1985) reported@EE Absolute piss poor service, no network no 4G,£40 a month for something I can't use good job my contract is up soon I'll be off to another provider
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الْسَّلام عٌليْگـّم (@MScUnauthordox) reported@EE no service pretty much the whole day and then get told to “use WiFi”
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James 🏳️🌈 🇬🇧 (@GymGodders) reported@EE No WiFi calling with multiple devices with your outage.
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Kerry V Martin (@KerryVMartin1) reported@EE @Veronica_Ameri No you can't use WIFI calling mine has been down since these problems began, live rurally so no mobile signal ever, can only use WIFI calling to make and receive calls and that is down too.