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EE outages and service status in Cheltenham, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Cheltenham, including 0 direct reports.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cheltenham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cheltenham, England

The most recent EE outage reports came from the following cities: Cheltenham, Stroud, and Gloucester.

CityProblem TypeReport Time
Cheltenham Phone 1 month ago
Stroud Phone 2 months ago
Gloucester Wi-fi 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • CharmiZen
    Charm (@CharmiZen) reported from Stroud, England

    @EE Thank you. The problem in the general area was fixed, except for mine. A helpful customer adviser helped me out and together we fixed it 👍😁

  • welshkunoichi
    Michelle Murray (@welshkunoichi) reported from Cheltenham, England

    @EE is there something wrong the EE signal?

  • MattGardner_UK
    Matt Gardner (@MattGardner_UK) reported from Cheltenham, England

    Mobile networks are just full of bullshit! @ee 3days with no service and now saying it won’t be sorted until Monday! Aweful service

  • pippinsboss
    Jim Simons (@pippinsboss) reported from Cheltenham, England

    Excellent service from @EE. We had an intermittent broadband problem. Their Web site says text HELP to them, so I did. A robatvtwxrws back a few minutes later to say it had done some tests, found that there was indeed a problem, and said a human would call shortly. 1/3

  • Mark_P0x0n
    𝓥𝓲𝓮𝓾𝔁 𝓻𝓸𝓶𝓪𝓷𝓽𝓲𝓺𝓾𝓮 #FBPPR (@Mark_P0x0n) reported from Tewkesbury, England

    @EE The problem lasted only for about 30 minutes. It affected all voice calls (via mobile and VOIP) and data services.

  • CharmiZen
    Charm (@CharmiZen) reported from Stroud, England

    @EE Hello Michael, thank you for your reply. I have tried all the usual tips. Everything is green, looking as if there's a connection but there isn't. I just rang EE and was told by recorded voice that there is a problem in this area.

  • stedge27
    steve chester (@stedge27) reported from Gloucestershire, England

    Dear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor

  • jsummers71
    John Summers MBCS (@jsummers71) reported from Gloucestershire, England

    @EE Uhuh. Well, my renewal is due so I shall also be evaluating your "help"...

  • InnovationPj
    pj.innovation (@InnovationPj) reported from Cheltenham, England

    @Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.

  • TerryGladden
    Terry Gladden (@TerryGladden) reported from Cheltenham, England

    Second year in a row, I failed to get a decent service from @ThreeUK at Cheltenham festive! Yet @EE works prefect for my mate!! #timetochange #betslost #CheltehamFestival

  • TomGibbon_
    Tom Gibbon (@TomGibbon_) reported from Gloucestershire, England

    Any chance of a response @EE, or something, somewhere explaining what's going on? Hours now without any phone service.

  • MichaelAlanHunt
    The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @EE @educationgovuk Well, as your network has been down for most of today, you need to fix it, fast then

  • MichaelAlanHunt
    The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @EE You seem to have fixed your network problem in this part of GL1 overnight. I will find out later if you have also fixed it in GL1 2**

  • mattthomas28
    Matt Thomas (@mattthomas28) reported from Cheltenham, England

    If @EE call me again saying “as a valued business customer we have a great deal......” STOP This isn’t a business phone, tariff or anything like that - get your facts right, remove my number this database!!! Rude customer service is never good service by the way #EE

  • BeeSansMerci
    bexx 🧜🏻‍♀️🌈 (@BeeSansMerci) reported from Stroud, England

    @EE Thank you, Jess. I’ve tried to cancel via my EE app and via the website, but it says I can’t remove the add on.

  • lovehayleybeth
    Hayley Beth 🌛🌝🌜 (@lovehayleybeth) reported from Churchdown, England

    I've recently been getting a large number of calls from numbers that are very similar to my own. I am on @EE and from what I can see it is isolated to EE numbers. Has anyone on other networks had the same issue?

  • GeogOnOut
    GeogOnOut (@GeogOnOut) reported from Gloucestershire, England

    @EE I’ve been trying to get through to customer service regarding my grandparents broadband but have not been able to get through on my mobile as I am not a broadband customer. Help?!?

  • Jamie_Neate
    Jamie Neate (@Jamie_Neate) reported from Tewkesbury, England

    @EE Hi there. Two questions. When does NHS unlimited data end? Also I’ve just moved house and the area I’m in it’s awful 4G and even 3G! Luckily enough I can connect to a hotspot. Is there any chance I can get better signal because I don’t get any.I’ve heard about EE booster pack

  • Cyril_Bunt
    Cyril Bunt (@Cyril_Bunt) reported from Tewkesbury, England

    @EE can you please update me with when the phone signal will improve because I've had many important phone calls disconnect and I have had this going on for months now.

  • G_Dubya_Walker
    Grant Walker (@G_Dubya_Walker) reported from Cheltenham, England

    @EE where has your live chat gone? Can’t find it on the app or the website. Having serious connection issues with my new phone and need to discuss it

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SuePen5
    SuePen (@SuePen5) reported

    @Amber23485515 @LeilaniDowding @EE Hi Anna, that must have been really awful, I've not been unlucky enough to have one that long, the longest power cut we've had was 6 days

  • LesCashmore
    Les Cashmore (@LesCashmore) reported

    @EE @sophie_reed98 I never understand why companies reply with “contact our team & they will assist” good customer service starts with EE taking the lead to contact the customer & directly assist the customer, if EE or any company value loyalty make the effort to keep your customers, it’s just lazy

  • mindthegap2018
    MindTheGap (@mindthegap2018) reported

    @EE I tried speaking with support multiple times but no one seems to be willing to resolve my problem, can you look at complaint Ref: C10003735835 and call me back when possible with a resolution please.

  • MartinElliker
    Martin Elliker (@MartinElliker) reported

    @EE Five weeks now and I’m still not receiving the service I’m paying for - there have been broken promises and the latest is this “Hi from Charlotte at EE. I've scheduled to call you back at 8:00 on 29/8/2026. Please give me up to an hour to call you. Thanks.” So the promise of an 8am call back is now anywhere between 8 and 9 am - you are all 💩

  • mikeyjcs
    mikeyjcs - trading 🇬🇧 (@mikeyjcs) reported

    @hevvuhh @EE they’re terrible, customer service worst I have ever dealt with. moved to Virgin, got gigabit and only pay £28 odd quid a month!

  • Michael66108716
    micka9990 (@Michael66108716) reported

    @EE Do you access to accounts in your high street stores? I’ve just been on phone for 25 mins and eventually spoke to a lady but still the same issue

  • cliffc100
    cliff cook (@cliffc100) reported

    @TheDealEnvoy @EE This applys to anyone from any company or organisation that sends you a one time passcode the genuine company will never ask for this code anyone doing is a scammer trying to access your account

  • ZachMcElroy1
    Zach McElroy (@ZachMcElroy1) reported

    @EE hi, my dad has set up a passkey for our EE account and I cannot log in and he’s unable to send me the passkey. I have the email and the log in, can you please help so I can just log in to my actual account

  • cragz_uk
    CraigH (@cragz_uk) reported

    @stuuk11 @LeilaniDowding @EE Copper is being phased out for Fibre Optic not WIFI. Maybe its different for mobile companies but you would have to be insane to get your home phone and internet service with a mobile network company.

  • Amadagram_
    Adam Waltz (@Amadagram_) reported

    The worst mobile phone network in the UK @EE