EE outages and service status in Monmouth, Wales

Problems in the last 24 hours in Monmouth, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Monmouth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Monmouth, Wales

Latest outage, problems and issue reports in Monmouth and nearby locations:

• 
  Atif Raza (@atifter) reported 10 minutes ago from Llanyrafon, Wales

  Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

• 
  Chris Phillips (@ChrisPhil1992) reported 18 minutes ago from Whitebrook, Wales

  @Handrew94 @virginmedia @EE broadband is a joke as well. No end of service outages

• 
  Chris Phillips (@ChrisPhil1992) reported 22 minutes ago from Whitebrook, Wales

  @EE It would help if it was actually available to exercise? Just tried online and nothing.. complete waste of time. Time to move to o2 I think..

• 
  Sara Venn (@Saralimback) reported 23 minutes ago from Chepstow, Wales

  Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?

• 
  Eddy (@ChrisEddy_7) reported 28 minutes ago from Llanyrafon, Wales

  So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

• 
  stuart davill (@stuart_davill) reported 33 minutes ago from Ross-on-Wye, England

  @EE has the website gone down as I’ve run out of data but cannot get on the site 🤯

• 
  Suzanne J S (@chickenruby) reported 37 minutes ago from Monmouth, Wales

  Dear @EE why are you making it so difficult to contact you. I want to cancel a contract but have to top up 25p to make the call. Not the best customer service. I have a pack, it’ll cost me more than 25p to top up

• 
  Steph (@climbingsteph) reported 38 minutes ago from Chepstow, Wales

  @EE After having some serious broadband issues with you last year I'm not sure you'd want a review from me!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  dora (@ratgirl468) reported 3 minutes ago

  I just have to say, EE WiFi @EE IS THE SHITTEST FUCJING WIFI EVER TO EXIST. SKY HAS BETTER WIFI THAN YOU PAL. I’d rather **** in my hands and clap for an hour every day than go on record and say EE has decent WiFi. Honestly what does the owner do for a living ?

• 
  Reece Sullivan (@ReeceSullivan1) reported 5 minutes ago

  We have self driving cars, AI but I can't get **** all signal! Class @EE

• 
  Ben Parker (@BenParker10) reported 9 minutes ago

  @EE My DM is getting stuck in an automated loop. I am abroad in Australia with an account bar on my SIM - outbound calls/SMS fail and I can't clear my voicemail. I have already tried speaking to your agents over the phone but none have been able to help

• 
  NeilM (@NM_Rdg) reported 11 minutes ago

  @chriscollins462 @MissCatTrap @EE You rarely need to go to the ombudsman. All you need to do is make an official complaint and ask them to provide you with contact details for the ombudsman in case you are not satisfied with their response.

• 
  Wayne Wheatley (@WayneWheatley44) reported 14 minutes ago

  Can somebody contact me from @EE regarding your door to door salesperson pressuring my elderly mum into a new subscription. I need to contact someone to cancel this and reinstate her sky package.

• 
  joe bloggs (@thebadgerf1) reported 14 minutes ago

  @EE Would do but I have no signal

• 
  Darren Snow (@darrensnowecfc) reported 20 minutes ago

  @EE Then I find out that my tv order has been cancelled, and will not be delivered, and now I have to reorder again tomorrow, you’ve had a month, dreadful service, I’d better get my boxes by Friday

• 
  Ravi Dheer (@RaviDheer) reported 22 minutes ago

  @EE why is your App so rubbish. I try to pay my bill and I get an error, I don't know if it is paid or not. Every month it's the same problem. I can't find anywhere to contact customer services if it even exists. Such poor service.

• 
  Sameena Ahmad 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SameenaAhmad7) reported 23 minutes ago

  @Hepworthclare @EE My local shop was very dismissive and wilfully unhelpful but I did get help on the phone a couple of years ago. Can't find the number I used.

• 
  Kelly Homer (@kellymina82) reported 24 minutes ago

  @EE Hello I upgraded my phone yesterday & it is due to be delivered in store today as the colour I wanted wasn't available. I have tried to track it but the order number is invalid according to the website. Please can you help me?