EE outages and service status in Monmouth, Wales

Problems in the last 24 hours in Monmouth, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Monmouth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Monmouth, Wales

The most recent EE outage reports came from the following cities: Chepstow.

Community Discussion

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EE Issues Reports Near Monmouth, Wales

Latest outage, problems and issue reports in Monmouth and nearby locations:

• 
  Eddy (@ChrisEddy_7) reported 18 seconds ago from Llanyrafon, Wales

  So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

• 
  Steph (@climbingsteph) reported 10 minutes ago from Chepstow, Wales

  @EE After having some serious broadband issues with you last year I'm not sure you'd want a review from me!

• 
  Atif Raza (@atifter) reported 15 minutes ago from Llanyrafon, Wales

  Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

• 
  Sara Venn (@Saralimback) reported 15 minutes ago from Chepstow, Wales

  Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?

• 
  Suzanne J S (@chickenruby) reported 18 minutes ago from Monmouth, Wales

  Dear @EE why are you making it so difficult to contact you. I want to cancel a contract but have to top up 25p to make the call. Not the best customer service. I have a pack, it’ll cost me more than 25p to top up

• 
  stuart davill (@stuart_davill) reported 27 minutes ago from Ross-on-Wye, England

  @EE has the website gone down as I’ve run out of data but cannot get on the site 🤯

• 
  Chris Phillips (@ChrisPhil1992) reported 32 minutes ago from Whitebrook, Wales

  @EE It would help if it was actually available to exercise? Just tried online and nothing.. complete waste of time. Time to move to o2 I think..

• 
  Chris Phillips (@ChrisPhil1992) reported 34 minutes ago from Whitebrook, Wales

  @Handrew94 @virginmedia @EE broadband is a joke as well. No end of service outages

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fung (@androidfung) reported 4 minutes ago

  @EE Is it that that difficult to enable the BB service? Contact signed a month ago. Received can connected the router to the modem last week. But the activation is delayed for 2 weeks because you have to wait for @WeAreOpenreach to do something.

• 
  Scott Speight (@scottspeig) reported 5 minutes ago

  @MarkyTalk @EE Try @spusu_uk same network, fraction of the cost. Apparently they manage this by only providing customer service via WhatsApp (although I find it works well). Only issue I have is no Direct Debit option. Just card.

• 
  Jon Pitts (@briavelsjon) reported 5 minutes ago

  @JohnStokes0uk @EE A speed test doesn't show coverage quality. You can get good speeds in poor coverage just as easily as bad speeds in a good coverage (but congested) area

• 
  Friends Of The Stoop #COYQ 🃏 (@QuinsFOTS) reported 6 minutes ago

  @EE since Monday, I have used the text service as told only way to report issue. Everytime I get “ We are testing and all looks fine”’ reply from me Broadband speed is half of guaranteed speed, reply ASSISTANCE for further help, 3 days no help. Call to cancel to be told I will have to settle contract, even though you aren’t meeting your promises, never again

• 
  Clare Hepworth OBE (@Hepworthclare) reported 7 minutes ago

  I need to speak to customer services. It's a nightmare trying to speak to someone - is anyone there. Phone the local shop - nobody picks up. Had to buy a new phone - my previous phone - stll on contract non operational. This is not good. How can I get some service @EE

• 
  Paul 🖖 (@RonkaGuy) reported 12 minutes ago

  Hey @EE I'm currently in the US and unable to send text messages. Everything else works. I spoke with your first and second line helpdesk and unable to fix. Where do I go now to get this resolved.

• 
  Jonathon (@J_onathon) reported 13 minutes ago

  @EE I will “reach out” tomorrow, but having just been discharged from hospital after major abdominal surgery I don’t have much strength at present! You have also had the gall to send me a bill for a service I’ve yet to receive,meanwhile statutory compensation accrues at £6.46 per day

• 
  Jon Pitts (@briavelsjon) reported 20 minutes ago

  @JohnStokes0uk @EE More radio sites is not necessarily the solution to poor data speeds, if existing coverage levels are good.

• 
  Rach 🇪🇺 (@MsVespertilio) reported 21 minutes ago

  Appalling service from @EE who have TWICE in the space of 4 weeks dispatched equipment to addresses I don’t live at. Including today two hours after being assured no equipment would be sent. After years of recommending service I am now doing the opposite. Avoid!!

• 
  Fadi F. (@FadiFaysal) reported 22 minutes ago

  @MarkyTalk @EE Share your sentiments Mark. Been with them since Orange days. Been absolutely horrible with moving homes that they moved me to BT & now I can’t even go back to EE where all my other mobile phones etc… are. Ongoing since July 6th & no hope!! Brag bout being best co 25 times!!