EE outages and service status in Monmouth, Wales

Problems in the last 24 hours in Monmouth, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Monmouth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Monmouth, Wales

Latest outage, problems and issue reports in Monmouth and nearby locations:

• 
  Suzanne J S (@chickenruby) reported 8 minutes ago from Monmouth, Wales

  Dear @EE why are you making it so difficult to contact you. I want to cancel a contract but have to top up 25p to make the call. Not the best customer service. I have a pack, it’ll cost me more than 25p to top up

• 
  stuart davill (@stuart_davill) reported 15 minutes ago from Ross-on-Wye, England

  @EE has the website gone down as I’ve run out of data but cannot get on the site 🤯

• 
  Chris Phillips (@ChrisPhil1992) reported 27 minutes ago from Whitebrook, Wales

  @EE It would help if it was actually available to exercise? Just tried online and nothing.. complete waste of time. Time to move to o2 I think..

• 
  Steph (@climbingsteph) reported 28 minutes ago from Chepstow, Wales

  @EE After having some serious broadband issues with you last year I'm not sure you'd want a review from me!

• 
  Atif Raza (@atifter) reported 33 minutes ago from Llanyrafon, Wales

  Contract up and decided against getting a new Iphone which does all the same stuff as the models before it. Now saving £31.98! a month. With the help of this fine gentleman @misamarrai @EE

• 
  Chris Phillips (@ChrisPhil1992) reported 40 minutes ago from Whitebrook, Wales

  @Handrew94 @virginmedia @EE broadband is a joke as well. No end of service outages

• 
  Eddy (@ChrisEddy_7) reported 52 minutes ago from Llanyrafon, Wales

  So according to @EE when your signal is poor in the area due to broken masts you need to use EE WiFi calling to make phone calls when inside your own home! What a disgusting response when enquiring about the lack of signal and service in this area!

• 
  Sara Venn (@Saralimback) reported 59 minutes ago from Chepstow, Wales

  Also @VodafoneUK not one of your representatives can tell me what happens the day my contract ends? This is ridiculous. Nearly 25 years a customer. I wonder would @EE @ThreeUK or others be the same?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MindTheGap (@mindthegap2018) reported 5 minutes ago

  @EE I tried speaking with support multiple times but no one seems to be willing to resolve my problem, can you look at complaint Ref: C10003735835 and call me back when possible with a resolution please.

• 
  jess .ᐟ ⋆｡°✩ (@MEENAJUTLAS) reported 5 minutes ago

  @TomMason111076 @EE had the same thing, still not working. had to pay via 150

• 
  Anna Bonnar 🎗️🚜 🧬🚸 (@bonnar30014) reported 8 minutes ago

  @LeilaniDowding @EE True. My parents, in their 90s, have been endangered by not being able to phone out for help when EE has not been able to maintain coverage. @EE

• 
  Universe 25 ⚠️ (@Cynicicide) reported 10 minutes ago

  @GillRaeWalker @LeilaniDowding @EE My elderly parents were forced onto fibre by BT. Now they can't guarantee being able to phone for assistance during a power cut. Had to get new mobiles because 3G was turned off yet I work in parts of the country with no signal at all.

• 
  cliff cook (@cliffc100) reported 11 minutes ago

  @TheDealEnvoy @EE This applys to anyone from any company or organisation that sends you a one time passcode the genuine company will never ask for this code anyone doing is a scammer trying to access your account

• 
  Adam Waltz (@Amadagram_) reported 12 minutes ago

  The worst mobile phone network in the UK @EE

• 
  Craigo32 (@Craigo32) reported 13 minutes ago

  @returningfromt2 @EE Im having exactly the same problem

• 
  Paul McGee (@psmcg76) reported 21 minutes ago

  @EE @sophie_reed98 As an ex customer for several years, this is not true. You never once done it with me. I left paying around double what you offer new customers.

• 
  IVOR MECTIN (@IVORMECTIN4) reported 21 minutes ago

  @LeilaniDowding @EE We had a power cut Saturday, WE LOST OUR BROADBAND CONNECTION FOR 4 HOURS. the providers of our fibre optic broadband had a recorded message on their phone line to "email them" or use their website to report an issue !

• 
  Ciaran (@CiaranDerry) reported 23 minutes ago

  @EE Not having any issues i just want to know why @ITV where you RECORD a programme to watch later and prevented from skipping Ads. I would be interested to hear from @ITV about this as they seem to be the only commercial station that does this