EE outages and service status in Laxfield, England

Problems in the last 24 hours in Laxfield, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Laxfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Laxfield, England

Latest outage, problems and issue reports in Laxfield and nearby locations:

• 
  Pearl 🌸✨ (@pearlpriggx) reported 8 minutes ago from Diss, England

  @EE 🆘 🆘 🆘 yellow flashing lights on my hub 😭 send help 🤞🏼

• 
  Callum Maclean (@callummaclean91) reported 12 minutes ago from Laxfield, England

  @EE Hi - I’m trying to transfer a mobile number to a contract with yourselves, but the number isn’t being recognised. Is there anyone I can speak to in order to get this looked at please? Online form/automated phone service not helping unfortunately. Thanks

• 
  Levi Williams-Clucas (@Femkepants) reported 12 minutes ago from Earl Soham, England

  @EE Were there, it's now finally letting us both log in! I guess it must've been needing to re-register causing the issue. ironically the mobile usability of the EE site isn't great, perhaps needs some attention (some feedback for your devs.) Thanks for your help! 😊

• 
  Pearl 🌸✨ (@pearlpriggx) reported 14 minutes ago from Diss, England

  @EE was probably the worst choice i could have made for broadband, was promised good speed because of all our devices yet we can barely load netflix on the tv and i use my 4G instead of wifi on my phone 🙃🙃🙃

• 
  Callie (@callieh11h) reported 18 minutes ago from Saxmundham, England

  @EE hi I’ve ordered a new phone with you guys but haven’t received a text about dispatch but have received a new text about my plan being updated plz help

• 
  kelly & kevin (@kellnkev22) reported 45 minutes ago from Beccles, England

  @EE why haven’t we got phone signal 😡😡😡😡😡

• 
  Pearl 🌸✨ (@pearlpriggx) reported 54 minutes ago from Diss, England

  @cjclerkin @TalkTalk @EE they was well helpful when my wifi broke, there customer service is really good!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Miss Sullivan (@MissSullivan06) reported 8 minutes ago

  @EE I have been in touch that is my point. They have told me there is an issue in the area and engineers are working on it this weekend. So the text message makes no sense

• 
  Martin Elliker (@MartinElliker) reported 9 minutes ago

  @EE another day and still no resolution so I’ve added another pile to the count 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩- 15 piles and counting - I’m just putting it out there how poor you are - I would have gone to another provider if I had known most definitely

• 
  Forgottengirl078 (@forgottengirl78) reported 9 minutes ago

  @EE This link is useless as it is the one I have been using only to be fobbed off and lied too. I want to speak to someone who can sort things out. Just one person who can successfully deal with the complaint of human incompetence. Who is a manager or head of complaints?

• 
  Martin Elliker (@MartinElliker) reported 11 minutes ago

  @EE I didn’t want to come back to EE for exactly these reasons - customer service - total pile of 💩

• 
  Rach 🇪🇺 (@MsVespertilio) reported 16 minutes ago

  @EE I’ve spent several hours on the phone to various people to ensure more equipment didn’t get sent. At 11.47 I was assured none would be sent. At 13.17 got a text to say it had been sent. The “best possible solution” is actually listening to customers. Complaints address please.

• 
  Alan Royston (@pagechord) reported 17 minutes ago

  Not only is your customer service appalling, @EE has the audacity to inform me I can only view my bill via your App. Why? I receive my bill by email which I can cope with. EE would cause havoc in an empty house! I am aged 76 and feeling totally marginalised.

• 
  Ross Ironfield (@RossIronfield) reported 18 minutes ago

  I love it when @EE need to send you a six digit code via SMS to your mobile when trying to connect to their public wifi - because you can’t get a mobile signal. And you have 60 seconds. When you’re in a queue at @SubwayUK becuase their app has logged you out for no reason. 🙄

• 
  Lu 🎙⚒️ (@recklesslntent) reported 23 minutes ago

  @EE my dad is calling g about his contract and reducing the price of this. I understand due to RPI and being out of contract the price has gone up. But why is he being asked about Netflix and almost a weird focus on this rather than focusing on the issue which is finding an upgrade price that is lower. The agent then focused on cableing which dad has explicitly said he doesn’t want My dad has had a stroke - his vulnerability was not addressed or empathised with once during the call I understand we are supposed to be kind and pleasant on the phone but the agent you have in retentions who spoke to him was not listening, hiding behind process and utterly incompetent

• 
  Luke Marsh (@luke_marsh_) reported 23 minutes ago

  @EE what’s happening to your network? Nothing is working!

• 
  Stuart Williamson (@ellakerris) reported 27 minutes ago

  @EE @danfotoman1 @ee are so ****, i used to have 7 phones and 2 i pads with them, i`m finally down to 1 phone and i still feel like they are ripping me off. good luck you`ll need it