EE outages and service status in Laxfield, England

Problems in the last 24 hours in Laxfield, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Laxfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Laxfield, England

Latest outage, problems and issue reports in Laxfield and nearby locations:

• 
  Levi Williams-Clucas (@Femkepants) reported 5 minutes ago from Earl Soham, England

  @EE Were there, it's now finally letting us both log in! I guess it must've been needing to re-register causing the issue. ironically the mobile usability of the EE site isn't great, perhaps needs some attention (some feedback for your devs.) Thanks for your help! 😊

• 
  Callum Maclean (@callummaclean91) reported 13 minutes ago from Laxfield, England

  @EE Hi - I’m trying to transfer a mobile number to a contract with yourselves, but the number isn’t being recognised. Is there anyone I can speak to in order to get this looked at please? Online form/automated phone service not helping unfortunately. Thanks

• 
  Callie (@callieh11h) reported 25 minutes ago from Saxmundham, England

  @EE hi I’ve ordered a new phone with you guys but haven’t received a text about dispatch but have received a new text about my plan being updated plz help

• 
  Pearl 🌸✨ (@pearlpriggx) reported 27 minutes ago from Diss, England

  @EE was probably the worst choice i could have made for broadband, was promised good speed because of all our devices yet we can barely load netflix on the tv and i use my 4G instead of wifi on my phone 🙃🙃🙃

• 
  Pearl 🌸✨ (@pearlpriggx) reported 30 minutes ago from Diss, England

  @EE 🆘 🆘 🆘 yellow flashing lights on my hub 😭 send help 🤞🏼

• 
  kelly & kevin (@kellnkev22) reported 43 minutes ago from Beccles, England

  @EE why haven’t we got phone signal 😡😡😡😡😡

• 
  Pearl 🌸✨ (@pearlpriggx) reported 45 minutes ago from Diss, England

  @cjclerkin @TalkTalk @EE they was well helpful when my wifi broke, there customer service is really good!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mallory Raven (@MalloryRavenX) reported 4 minutes ago

  @JackEmson99 @EE I have been with all 4... (including MVNOs) Personal ranking from best to worst: EE Three Vodafone O2 EE is better than the rest but they are **** too... Vodafone and Three seem to have gotten worse since their merger...

• 
  Tanya Ho (@tho78450) reported 11 minutes ago

  @gary_mutimer @EE Total con. What's the use of being hassled by Plusnet to move to fibre broadband and getting a copper speed. Rank customer service. After five calls (three of which the call was cut) the adviser refuses to repeat their name and eventually tells me "complain online" HOW???

• 
  Lindsay Brunt (@Lindsay_Brunt) reported 12 minutes ago

  @EE I’ve spoken again to complaints team and have been spoken to very poorly by your staff. You have breached the contract and don’t have and resolution to fix the internet… how do I escalate further?

• 
  Sabawoon Zazai (@Sabawoonzazai) reported 12 minutes ago

  @EE can someone please check why is my network down I for over an hour ?

• 
  D (@Davidaag1991) reported 13 minutes ago

  @EE any known issues with your BB in ML11? Nothing is working, lights on hub are suggesting everything is working and can’t run a test on the app.

• 
  david bootle (@dbootsy) reported 13 minutes ago

  Sorry to say but disgusted by your approach. @EE speak to Vanessa smith in your customer dep asap pls

• 
  D (@Davidaag1991) reported 16 minutes ago

  @iowrunningmum @EE But when this sort of thing happened to me when I worked there, if they said X, and there was a call on the date they said and what they said was credible (I.e. not saying you were offered free BB for life), I’d believe the customer.

• 
  Rachel Alves (@RachyAlves) reported 19 minutes ago

  @EE you have treated a 30 year customer appallingly - I have never have experienced worse customer service, technical support, mis-selling, and lies than from EE. I have spent hours and weeks trying to resolve an upgrade issue & it is getting worse daily. @EE MD or CEO help!

• 
  **** (@coon_u_tom) reported 20 minutes ago

  @EE It's been over 10 hours and no assistance has been provided to solve this problem. I am unable to book my airport taxi. This is a breach of contract and it is unacceptable

• 
  Graham Bean (@FootballFactors) reported 21 minutes ago

  Absolutely disgraceful customer service from @EE . Expecting customers to wait 45 mins to get someone to answer your call . Time after time this company fails the consumer. I've been with them 25 plus years but on renewal will be changing - enough is enough.