EE outages and service status in Laxfield, England

Problems in the last 24 hours in Laxfield, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Laxfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Laxfield, England

Latest outage, problems and issue reports in Laxfield and nearby locations:

• 
  Pearl 🌸✨ (@pearlpriggx) reported 11 minutes ago from Diss, England

  @EE 🆘 🆘 🆘 yellow flashing lights on my hub 😭 send help 🤞🏼

• 
  Callum Maclean (@callummaclean91) reported 15 minutes ago from Laxfield, England

  @EE Hi - I’m trying to transfer a mobile number to a contract with yourselves, but the number isn’t being recognised. Is there anyone I can speak to in order to get this looked at please? Online form/automated phone service not helping unfortunately. Thanks

• 
  kelly & kevin (@kellnkev22) reported 16 minutes ago from Beccles, England

  @EE why haven’t we got phone signal 😡😡😡😡😡

• 
  Pearl 🌸✨ (@pearlpriggx) reported 27 minutes ago from Diss, England

  @EE was probably the worst choice i could have made for broadband, was promised good speed because of all our devices yet we can barely load netflix on the tv and i use my 4G instead of wifi on my phone 🙃🙃🙃

• 
  Pearl 🌸✨ (@pearlpriggx) reported 27 minutes ago from Diss, England

  @cjclerkin @TalkTalk @EE they was well helpful when my wifi broke, there customer service is really good!

• 
  Callie (@callieh11h) reported 32 minutes ago from Saxmundham, England

  @EE hi I’ve ordered a new phone with you guys but haven’t received a text about dispatch but have received a new text about my plan being updated plz help

• 
  Levi Williams-Clucas (@Femkepants) reported 39 minutes ago from Earl Soham, England

  @EE Were there, it's now finally letting us both log in! I guess it must've been needing to re-register causing the issue. ironically the mobile usability of the EE site isn't great, perhaps needs some attention (some feedback for your devs.) Thanks for your help! 😊

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ANIA GABB (@aniagabb) reported 8 minutes ago

  @EE @EE could you please help me with contacting someone regarding a refund?

• 
  OMG Beardd (@OMGBeardd) reported 9 minutes ago

  @MMKUK1 @Ofcom @EE Take the issue back to EE and not waste your time with a social media worker for Ofcom. Escalate through the correct channels and take it to the ombudsman if you need to. They will review the issue and demand a resolution from EE if they feel EE haven't been fair.

• 
  clearaswater (@samebothsides) reported 10 minutes ago

  @EE Ee customer service is very poor we have trouble with our Internet for months tried to contact ee today record message or test rubbish service still taking our money

• 
  still_tipping (@tomthetar) reported 12 minutes ago

  @StupidNeilAgain @EE They're terrible.

• 
  darren styles (@darrenjstyles) reported 13 minutes ago

  @EE The frustration is you trust openreach to fix something and they don’t, at the end of it is a customer who has been given no information as to what’s going on. I finally managed to speak to someone who has tried to get the ball rolling again.

• 
  Ollie (@ollieb997) reported 17 minutes ago

  @EE is it true that you can not provide internet for several days through no fault of the customer but the customer isn’t allowed to not provide payment? Is it also true that you don’t provide any compensation for loss of earnings due to you not providing internet?

• 
  BROTHERLYY (@Oj_jman) reported 17 minutes ago

  EE BT - whatever name you’re cosplaying under to give poor services @EE your days are numbered.

• 
  mark palmer (@MaverickMark) reported 20 minutes ago

  @EE over hour of more bullsh*t service. Trying to get overseas data top up for one on my 4 staff bus numbers. Doesn’t work. Chat for 4O mins waiting to chat to person. Call. Useless person who does nothing. Then transfers. Start again. No answer to issue. 6pm arrives. Call ends.

• 
  Alison Lees (@AlisonMLees) reported 25 minutes ago

  Alison Lees @EE There's nothing on the dashboard online, nothing in my emails, search 'exit fees' reveals 'no results'. I don't believe this exit fee exists. I think your customer service guy was lying.

• 
  John Thompson (@Johntommo76) reported 27 minutes ago

  @EE why is your customer service so bad? A customer of 20+ years through all your guises and yet treated like an idiot by your staff