EE outages and service status in Laxfield, England

Problems in the last 24 hours in Laxfield, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Laxfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Laxfield, England

Latest outage, problems and issue reports in Laxfield and nearby locations:

• 
  Pearl 🌸✨ (@pearlpriggx) reported 8 seconds ago from Diss, England

  @EE was probably the worst choice i could have made for broadband, was promised good speed because of all our devices yet we can barely load netflix on the tv and i use my 4G instead of wifi on my phone 🙃🙃🙃

• 
  Pearl 🌸✨ (@pearlpriggx) reported 14 minutes ago from Diss, England

  @EE 🆘 🆘 🆘 yellow flashing lights on my hub 😭 send help 🤞🏼

• 
  Callie (@callieh11h) reported 24 minutes ago from Saxmundham, England

  @EE hi I’ve ordered a new phone with you guys but haven’t received a text about dispatch but have received a new text about my plan being updated plz help

• 
  kelly & kevin (@kellnkev22) reported 34 minutes ago from Beccles, England

  @EE why haven’t we got phone signal 😡😡😡😡😡

• 
  Pearl 🌸✨ (@pearlpriggx) reported 36 minutes ago from Diss, England

  @cjclerkin @TalkTalk @EE they was well helpful when my wifi broke, there customer service is really good!

• 
  Callum Maclean (@callummaclean91) reported 49 minutes ago from Laxfield, England

  @EE Hi - I’m trying to transfer a mobile number to a contract with yourselves, but the number isn’t being recognised. Is there anyone I can speak to in order to get this looked at please? Online form/automated phone service not helping unfortunately. Thanks

• 
  Levi Williams-Clucas (@Femkepants) reported 52 minutes ago from Earl Soham, England

  @EE Were there, it's now finally letting us both log in! I guess it must've been needing to re-register causing the issue. ironically the mobile usability of the EE site isn't great, perhaps needs some attention (some feedback for your devs.) Thanks for your help! 😊

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  caitlyn1972 (@AlwaysAnAngel72) reported 1 minute ago

  Spent two hours on the phone with @EE today. Poor ******* other end deserves a medal. But I've ended up with EE TV, full fibre BB and a new phone, unlimited data etc for £26 less than I was paying for Sky TV, bb and an EE 25gb sim. Brilliant customer service. Very happy customer

• 
  Matt (@mechmonkey) reported 4 minutes ago

  @EE Resolved, the customer care dude in Cardiff was awesome.

• 
  Jake King (@JakeyKing) reported 6 minutes ago

  @DinaGlyphs @EE MSO is an OpenReach issue. It means you, and likely any neighbours using OpenReach, are affected. EE can’t speed it along. OpenReach will fix it, but it’s up to OpenReach to fix unfortunately

• 
  Clodagh Beckham (@clodaghkeane) reported 7 minutes ago

  @EE I have already spoken to multiple ‘customer service’ agents and lodged multiple complaints but EE fail to follow up with me, do not reimburse me (multiple empty promises!) and close my complaints as ‘resolved’ within 24hrs despite no follow up and zero resolution. Disgraceful!

• 
  Jay (@Jason87r) reported 7 minutes ago

  Dear idiots @Plusnet and also @EE as u both have done it this month, if my payment date is set to 6th of month trying to take payment on the 3rd and then restricting services for your **** up won't magically make my money come in 3 days early, both account show 6th so do it!

• 
  Kyle (@I_Am_Goomba) reported 8 minutes ago

  @EE cant wait for my contract to be up with tesco. Switching to ee as it'll be cheaper amd has a shop like 10 minutes away if I have issues #EEForTheWin

• 
  🎃 Yung_Wolfff 🎃 #FBPE (@Yung_Wolfff) reported 15 minutes ago

  @BenGungyal @EE EE broadband didnt exist 15yrs ago wtf you talking about?! It was BT up until last year when EE took it over & creatd their own plans. I know coz I was moved from BT to EE when the company was bought out &Course it goes up it goes up every year march with the API even in contract

• 
  Equilan (@Equilan) reported 18 minutes ago

  ffs @EE sort your 150 crap out. Trying to pay my bill Option 1, to pay your bill, Option 2 to pay someone else's bill or Press star for something else. Doesn't let you press star just repeats that same options over & over. so can you get someone from EE to call me.

• 
  Graeme Gardner 💙 (@GraemeGardner) reported 22 minutes ago

  So it looks like after 20 years @EE and I will part ways and I’ll go full fibre with someone else. Not willing to offer me the same deal as a new customer, nor match a competitors offer — some bullshit about their systems not letting them.

• 
  Robert Melvin (@Melvin23Rob) reported 23 minutes ago

  @EE Yes, however your contact system is so poorly configured that, having fought through the very poor AI to get to a human, they always appear unable to do anything after 30 minutes of identification and account checks