EE outages and service status in Diss, England

Problems in the last 24 hours in Diss, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Diss, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Diss, England

Latest outage, problems and issue reports in Diss and nearby locations:

• 
  Pearl 🌸✨ (@pearlpriggx) reported 8 minutes ago from Diss, England

  @EE was probably the worst choice i could have made for broadband, was promised good speed because of all our devices yet we can barely load netflix on the tv and i use my 4G instead of wifi on my phone 🙃🙃🙃

• 
  Pearl 🌸✨ (@pearlpriggx) reported 11 minutes ago from Diss, England

  @cjclerkin @TalkTalk @EE they was well helpful when my wifi broke, there customer service is really good!

• 
  emma louise ***** (@emmalgooch) reported 23 minutes ago from Long Stratton, England

  @EE your app is pants, I want to gift some data and it doesn’t want to play. Wait time too long on the phone - pls help!?!?!

• 
  Callum Maclean (@callummaclean91) reported 25 minutes ago from Laxfield, England

  @EE Hi - I’m trying to transfer a mobile number to a contract with yourselves, but the number isn’t being recognised. Is there anyone I can speak to in order to get this looked at please? Online form/automated phone service not helping unfortunately. Thanks

• 
  Levi Williams-Clucas (@Femkepants) reported 41 minutes ago from Earl Soham, England

  @EE Were there, it's now finally letting us both log in! I guess it must've been needing to re-register causing the issue. ironically the mobile usability of the EE site isn't great, perhaps needs some attention (some feedback for your devs.) Thanks for your help! 😊

• 
  Pearl 🌸✨ (@pearlpriggx) reported 43 minutes ago from Diss, England

  @EE 🆘 🆘 🆘 yellow flashing lights on my hub 😭 send help 🤞🏼

• 
  James Michie (@Michiejames) reported 48 minutes ago from Long Stratton, England

  @EE Hi, it's our home broadband. All devices having issues, so have disconnected everything apart from the work laptop. Still nothing.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon (@Simon_McNair) reported 1 minute ago

  @lebara customer service isn't a patch on @EE but it's too late to change now. I wonder if, in a years time, I'll be moving back to EE.

• 
  Lee Dixon (@ElDino169) reported 2 minutes ago

  Customer of @EE for over a decade. Phone , TV and broadband . Today is the start of the end of that relationship. Some of the worst customer service have ever come across. They are apparently allowed to charge people £39 because they got there @netflix billing wrong .

• 
  Lisa 💋 🧛‍♀️ (@Lisa_Wadey) reported 5 minutes ago

  @EE I have a repair booked for Monday however I know the fault to not be able to be done in store I need a guarantee that ill be offered a loan phone as I will still be paying for your service how can I do that please.

• 
  iBRAR (@ibrar_dev) reported 5 minutes ago

  @EE The odd thing is that email does not provide a complaint reference number so who knows if it ever got logged or now ignored.

• 
  The Bearded Nardo at Furality (@TheBeardedNardo) reported 7 minutes ago

  Still no internet and @EE are liars who put me as a priority only to reject and say they needed my medical records to put me as a priority again, I do not recommend them to anyone as they do not help in any way and refuse to find solutions for working people who can't be at home

• 
  David Cant (@davidgcant) reported 10 minutes ago

  @EE any idea when the app I use to access my account and add-ons will be active again? It's been weeks, and I keep being told by business customer services that it will be fixed soon. Not happy.

• 
  (((Disco Pingu))) 🐓 🏆 (@akaCOYSAF) reported 16 minutes ago

  @England @EE Can't get me head round this cos Andy down the pub says he's ****.

• 
  Dale (@gde_dale) reported 17 minutes ago

  @EE So this Wi-Fi signal is not being broadcast by someone's home router. Is that correct? The map on your website is not showing a public wifi hostpot in my vicinity

• 
  Jane Keywood (@Janeyk12) reported 18 minutes ago

  @EE I tried more than once, never managed to get a person without your automation ending the call and now raised a complaint as well. Not good enough, a vulnerable consumer would be highly distressed by this apauling service

• 
  David (@davidofsussex) reported 19 minutes ago

  @StupidNeilAgain @DaniYesod @EE Just tell the automated voice recognition thing “I want to cancel my contract” and you’ll be through to a person in a jiffy.