EE outages and service status in Saxmundham, England

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Saxmundham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Saxmundham, England

Latest outage, problems and issue reports in Saxmundham and nearby locations:

• 
  Callum Maclean (@callummaclean91) reported 6 minutes ago from Laxfield, England

  @EE Hi - I’m trying to transfer a mobile number to a contract with yourselves, but the number isn’t being recognised. Is there anyone I can speak to in order to get this looked at please? Online form/automated phone service not helping unfortunately. Thanks

• 
  Katherine Bicknell (@flutechika) reported 43 minutes ago from Woodbridge, England

  @EE why is there still no signal in Woodbridge? It’s been a week now! 😫

• 
  Hugh Muzzy (@Such_fun_tings) reported 44 minutes ago from Bromeswell, England

  @EE actually have **** reception

• 
  Levi Williams-Clucas (@Femkepants) reported 53 minutes ago from Earl Soham, England

  @EE Were there, it's now finally letting us both log in! I guess it must've been needing to re-register causing the issue. ironically the mobile usability of the EE site isn't great, perhaps needs some attention (some feedback for your devs.) Thanks for your help! 😊

• 
  Callie (@callieh11h) reported 56 minutes ago from Saxmundham, England

  @EE hi I’ve ordered a new phone with you guys but haven’t received a text about dispatch but have received a new text about my plan being updated plz help

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike (@MikeFitnes89102) reported 12 minutes ago

  Have been having signal issues for the last two days @EE and your checkers has confirmed that there are no issues in my area, and yet one bar and continuous EE Edge displaying at regular intervals during the day

• 
  Dr Helen Perkins (@earlyyearsHP) reported 14 minutes ago

  @EE made a complaint about not being able to access my account over 2 weeks ago. Promised IR would sort and also promised to escalate the matter. Heard nothing and still can’t access account. This has been going on since you swapped us from BT Looking for a new supplier 😡

• 
  Linda Rogers (@tankie76) reported 15 minutes ago

  @ad_moran4 @EE @O2 Please look at which provider offers the best coverage, I moved from o2 as their coverage was so poor. EE is much better! I’m now sim only and pay £30 a month with EE for unlimited data, calls and texts etc.

• 
  KWB (@keithwillb) reported 16 minutes ago

  Hello @EE can you explain why my 4G signal keeps dropping off in parts of Edinburgh where it never used to happen. It’s very frustrating. It’s almost like you’ve reduced your coverage in the last few months.

• 
  Name cannot be blank (@QuayMillennium) reported 21 minutes ago

  @EE @EmilyMcLeish93 @EE are there still problems with your site? Screen freezes when log in to my account on browser and the app freezes when trying to renew my broadband package...

• 
  Robert Melvin (@Melvin23Rob) reported 23 minutes ago

  @EE Yes, however your contact system is so poorly configured that, having fought through the very poor AI to get to a human, they always appear unable to do anything after 30 minutes of identification and account checks

• 
  Matt Black (@DJ_Matt_Black) reported 24 minutes ago

  @EE Thank you, when I contacted customer service by DM this is the number that contacted me so I think you might want to look into it

• 
  𝐀𝐃𝐙 (@ad_moran4) reported 25 minutes ago

  @EE No problem at all I have reported and blocked the page and I’ve also called you this evening and reported it to two of your fantastic colleagues. I really hope you get this sorted 🤞

• 
  Surinder (@SurinderRehal) reported 29 minutes ago

  @EE Im making enquiries of sky at the moment as they will pay up to £200 to cancel existing contracts

• 
  MARV (@marv33067105) reported 29 minutes ago

  @astortate @virginmedia @EE Unfortunately most companies are doing this … try speaking to human at Evri!! .. and they the nerve to call this ‘Customer Service’