EE Outage in Hornsea, East Riding of Yorkshire, England

@EE I've DMd you about an order that I haven't received a delivery date for? Any help would be much appreciated

@EE hi- my old mobile number was meant to transfer to my new today but it didn’t happen- can you help please?

@EE really disappointed with the service in Beverley I have struggling for months with a reception at my home - I work for a charity on an emergency support calling one day a week and I can’t ever take calls without loosing signal - can I cancel my husbands and mine contract pls?

@ShackHull @Carl_Thompson @EE It’s been awful right in the centre of Hull for months now. I work just 2 mins from Smith and Nephew. Wouldn’t expect it to be so bad!

@EE Is the website ok? I’m trying to buy data. Last month it was pretty straight forward. This month it keeps logging me out and when I add the number I add to put data on it keeps looping to the same page. Never had this problem before & why can’t add data on the app?

@EE how is it that on @UswitchUK I can get a better upgrade deal on the Uswitch website, as apposed to your customer service team? 6 years, 2 contracts and I feel the need to leave to get a better deal.

@lauraMH91 @EE That's ridiculous, surelythey must cover the full month? I'm at the Ombudsman stage, but they are not helpful either. I had to leave EE and join another network.

@EE the worst customer service ever! Nothing u can do to help... what a load of rubbish!!!

What’s happened to the mobile signal in HU5 it’s bad at the best of times and totally unusable today @EE

Is anyone else in the Beverley area having trouble with EE mobile phone coverage since the mast came down behind The Beverley Arms? @EE can you help?

@EE how is it I’m only getting 3G at the moment when previously 4G has been exceptional. I now have 5G which has been lightening. No problems showing on your page?

@EE #DontFundGBNews as a customer of many years I'm asking you to think and not #fundhate

@TheRealRevK Oh dear. @EE cut off my service today, claiming my phone had been blacklisted (but not by them). I bought the bloody thing three years ago.

@DigitalStefan @EE Yes, EE said they didn't do it. Think it's shocking that they didn't *tell* me. I've always bought my phones from eBay without any problem. I've mailed the seller, who's going to do some digging, which is more than I expected for a three year old transaction.

Two tweets and one DM to @EE brought forth zilch about my No Service issue. *Forty minutes* on the phone this morning and I'm informed that my iPhone has been blacklisted. THREE YEARS after I bought it. Replacement ordered. And the DECT phones have died. Expensive morning.

@simonashley1 @EE ah Simon this explains the shocking service in the area, care to explain what is going on @EE

@EE my phone signal over the last week has been very weak, I’ve no software updates due, any ideas ?

Fair play to @EE: had some really bad connection issues of late so called up today to see what the problem was, situation explained with a clear timescale of when things will get better and apologies for the inconvenience. Fantastic customer service.

@EE I'll give her the sim key. There might be a delay in resonces but thanks for the help so far 👍

@EE I’ve spoke to your call center. It will not be fixed untill 7pm and then 72 hours for normal service. - you could do better!

@EE have you got any plans to fix the reception issues in Bristol? phone is basically unusable when it's not on wifi ffs

Emergency calls only since this morning with @EE

hi @ee you misinformed me, changed my contract, admit to misinforming me but can't revert your changes. now moved to @ThreeUK you've just lost a customer of around 6 years. congratulations!

@EE visited one of your in-store outlets earlier this morning regarding an upgrade. What an experience for all the wrong reasons! Felt for the trainee having to work and learn from a manager whose customer service was so poor. Obviously didn't proceed with the upgrade!

@EE day three of no signal! Unacceptable is a word that could be used!

@EE is there a problem with network coverage. I normally have 5G at the location I’m in but today it’s only showing 3G

@EE Hi, just wondering if you’re ever going to sort out our phone signal/4G in the L10 area? I’ve been with EE for a good few years now, and this has never been fixed. Why am I paying for so much data when I can’t even access it in my own home/street? The coverage here is so bad.

@EE Unfortunately the above link is still not working & it will not let me delete phone number from account because of two-factor authentication!? I have however updated my preferred payment method to my card rather than number.

@EE Hello it says no service

@EE I have only ever had one Apple ID which is why the message doesn’t make sense. Apple support have checked my Apple ID & phone number neither of which are linked to any other ID’s. They said to get in touch with EE as it isn’t a fault from apple. Thanks :)