EE Outage in Kingston upon Hull, England

@EE my phone signal over the last week has been very weak, I’ve no software updates due, any ideas ?

@EE what a joke brought a new I phone it’s not working ee not interested say it’s apple responsibility,contract with ee not apple only had it 3 months will not be renewing my contract and we have 4 phone’s with them there loss DONT GO WITH EE

@EE Hi Holly - I bought a WiFi ‘home web ‘ system to sort home sharing today - spent a decent ££ on ‘in home connectivity’ - that seems to have sorted the bad spots !! My upload and download speeds have increased significantly!

@EE - are there any problems with broadband and internet speeds again ? We are struggling with low speeds again

@EE problems with access again -

Fair play to @EE: had some really bad connection issues of late so called up today to see what the problem was, situation explained with a clear timescale of when things will get better and apologies for the inconvenience. Fantastic customer service.

@EE Yes - speeds have reduced again and we have had problems connecting devices

@EE I'll give her the sim key. There might be a delay in resonces but thanks for the help so far 👍

@EE I’ve spoke to your call center. It will not be fixed untill 7pm and then 72 hours for normal service. - you could do better!

@EE please help day two of no signal at HU1 1JU Our business is on its knees and now we can’t contact customers and worse they can’t contact us.

Shocking service in hull today from @EE !! Can’t make a basic phone call

@EE ....signal in my house is horrendous again!! Have had to invest in a "land line" as it's that bad. I'm having alot if phone calls from hospital at the moment and cant finish a conversation as it's constantly cutting out. My partner has spoke to Paul in technical support back

@EE sick of not being able to hold a telephone conversation without it breaking up, it’s not as if I live in the wilderness but the signal is shocking 😡

@EE we don't have any service in HU18,are you awsre of this

@EE Except your mobile site won’t let me login for essential maintenance- but you didn’t advertise this??

@EE Sorry. My tweet was for @plusnethelp. Its a bad speed when I’m paying for a service twice as fast.

@ee I’ve been with EE for 24 years! I chose to stay with them for my next upgrade, big mistake! 2 weeks now trying to sort it out, nearly 1 hour each time waiting to speak with someone and my issue still hasn’t been resolved, pandemic or not, this isn’t acceptable #badservice

@EE I was told there was a fault with the lines for broadband in my area last night and that it would be fixed by midnight as an estimate however it is still down, has been for 2 days now. Any idea when it’s going to be fixed?

@EE you are making me feel like a problem customer and I only swapped to your network less than a week ago. I have already made at least 3/4 calls in that time about contract issues. Now I am having connection issues. This is not even funny anymore #joke #notfunny

@EE No mobile signal for nearly a week now! What’s going on? #mobilephone #cellphone

@EE hi can you help me log on to my account as I’ve forgotton account email and password. Thank you

@YardleyShooting @EE Oh crap, shabby then they're normally pretty good.

@EE hi, I remember when I set up Fibre home broadband a few months ago it said I'd get a 4G data top up on my phone plan (think it was extra 5GB per month?). Anyway I never got the top up, can you help?

@YardleyShooting @EE Covid is the excuse for all kinds of failing businesses and poor service.