EE Outage in Kingston upon Hull, England

Twitterverse hit me with network recommendations seeing as @EE upgrade options are something **** Turpin would be proud of! When I mentioned going elsewhere they pretty much said bye then! Obviously loyalty means nothing! #asktwitter #ripoff

@EE I've DMd you about an order that I haven't received a delivery date for? Any help would be much appreciated

@EE hi- my old mobile number was meant to transfer to my new today but it didn’t happen- can you help please?

@EE really disappointed with the service in Beverley I have struggling for months with a reception at my home - I work for a charity on an emergency support calling one day a week and I can’t ever take calls without loosing signal - can I cancel my husbands and mine contract pls?

@ShackHull @Carl_Thompson @EE It’s been awful right in the centre of Hull for months now. I work just 2 mins from Smith and Nephew. Wouldn’t expect it to be so bad!

@EE Is the website ok? I’m trying to buy data. Last month it was pretty straight forward. This month it keeps logging me out and when I add the number I add to put data on it keeps looping to the same page. Never had this problem before & why can’t add data on the app?

@EE how is it that on @UswitchUK I can get a better upgrade deal on the Uswitch website, as apposed to your customer service team? 6 years, 2 contracts and I feel the need to leave to get a better deal.

@lauraMH91 @EE That's ridiculous, surelythey must cover the full month? I'm at the Ombudsman stage, but they are not helpful either. I had to leave EE and join another network.

@EE the worst customer service ever! Nothing u can do to help... what a load of rubbish!!!

What’s happened to the mobile signal in HU5 it’s bad at the best of times and totally unusable today @EE

Is anyone else in the Beverley area having trouble with EE mobile phone coverage since the mast came down behind The Beverley Arms? @EE can you help?

@EE can anyone help me with a query, I keep getting letters to my home address for people who don't live here. I have sent one back with return to sender. I have just got in from work to find 2 more letters. It is beginning to get annoying!

@EE how is it I’m only getting 3G at the moment when previously 4G has been exceptional. I now have 5G which has been lightening. No problems showing on your page?

@EE Has there been any issues with signal yesterday in any parts of the HU15 area at all? I just wondered because my mum and I had trouble contacting each other which made it very stressful. 🤔

@EE #DontFundGBNews as a customer of many years I'm asking you to think and not #fundhate

@TheRealRevK Oh dear. @EE cut off my service today, claiming my phone had been blacklisted (but not by them). I bought the bloody thing three years ago.

@DigitalStefan @EE Yes, EE said they didn't do it. Think it's shocking that they didn't *tell* me. I've always bought my phones from eBay without any problem. I've mailed the seller, who's going to do some digging, which is more than I expected for a three year old transaction.

Two tweets and one DM to @EE brought forth zilch about my No Service issue. *Forty minutes* on the phone this morning and I'm informed that my iPhone has been blacklisted. THREE YEARS after I bought it. Replacement ordered. And the DECT phones have died. Expensive morning.

@simonashley1 @EE ah Simon this explains the shocking service in the area, care to explain what is going on @EE

@EE my phone signal over the last week has been very weak, I’ve no software updates due, any ideas ?

@EE my 4G and overall signal has been shocking this past week. My phone couldn’t connect to the internet or even take calls today. How is this ok?

@EE offered me the TCL phone, saying it was an amazing phone. It's terrible, EE lie.

@NIStats @EE Same with 3 Marshall. In Tenerife atm without any signal issues but can't make a call sitting in the house in Belfast. Been with them over 20 years, lately is the 1st I've had major problems

@EE Just wondering! It’s EE down?? My broadband just stopped and not costumer service available to help!

@EE what’s going on? My internet is down and no phone to call to support!!!!

Great service @EE Had a problem with my phone so chatted to a agent online very helpful and got it sorted 👍

@EE That's a terrible deal!

@EE Terrible service, 3 weeks of internet issues. Engineer visit. All fixed apparently. No, not fixed, unable to download or watch anything online. 3 years of complaints, Top dollar prices, bargain basement service.

@EE hi - broadband speeds have been terrible for the last 2 days. Getting 2 mbps in the Eastbourne area currently. Is there a problem with service in this area?

My god @EE is shocking. No matter where I go, be it Belfast, London or Cardiff, or even at home, their network coverage is abysmal 😡