EE outages and service status in Bournemouth, England

Problems in the last 24 hours in Bournemouth, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Bournemouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bournemouth, England

The most recent EE outage reports came from the following cities: Bournemouth, Verwood, Poole, and New Milton.

City	Problem Type	Report Time
Verwood	Internet	29 days ago
Poole	Wi-fi	2 months ago

Community Discussion

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EE Issues Reports Near Bournemouth, England

Latest outage, problems and issue reports in Bournemouth and nearby locations:

• 
  Stephen Allen (@SteveAllen_) reported 3 minutes ago from Ferndown, England

  @EE is there a problem with EE network Ferndown Dorset BH22 8QR? Thanks

• 
  gg poulloin (@poulloingg) reported 10 minutes ago from Bournemouth, England

  @EE Misplaced fone bought £5 SIM for fone used when out walking. Shop said would be able to use at normal rates when month ran out. It doesn't and I've wasted a fiver and you've lost a potential customer. (a fiver's a lot to an old pensioner). No need to reply

• 
  Carl Taylor (@CarlJTaylor23) reported 11 minutes ago from Poole, England

  @EE - been trying to top up the MiLs phone online for 3 days. It’s not working and just takes you to a ‘do you want to leave us’ page? Tempting as that is, it’s not what she wants / needs. We are now resorting to phone you at 25p a minute to top up. Feels deliberate 🤬

• 
  Mark Bates (@officer_cartman) reported 16 minutes ago from Bournemouth, England

  @EE Been trying for days off and on ,and kinda given up ,will end up costing me as will go into rolling 30 day ,would be simpler to just click in app or website either to cancel or instigate a call

• 
  Kiko Álvarez (@KikoAlvarezL) reported 16 minutes ago from Bournemouth, England

  @EE what a shame of service, after I've been paying 2 years of phone insurance they REFUSED to repare my phone if I don't pay £100... instead they offered me a new one wich I accepted, the same day I called them due to it didn't fullfil my needs and again I received a REFUSAL!!😤

• 
  Trevor Chaplin (@FMTDC) reported 18 minutes ago from Bournemouth, England

  @EE Absolute waste of time checking the coverage service. If you are on WiFi calling, EE piggy backing on your service it’s great. And they offer to compensate for a service you can’t get anyway, great result

• 
  Trevor Chaplin (@FMTDC) reported 25 minutes ago from Bournemouth, England

  Well @EE Absolute waste of time checking the coverage service. If you are on WiFi calling, EE piggy backing on your service it’s great. And they offer to compensate for a service you can’t get anyway, great result

• 
  Louis Bowden (@lousnews23) reported 25 minutes ago from Bournemouth, England

  @EE literally had my phone with you just over a month and the sounds buggered, shall I take it in store so you can fix or replace or do I have to go to @Apple 😱😱

• 
  Mark Bates (@officer_cartman) reported 26 minutes ago from Bournemouth, England

  @EE Thanks for the info I’ll cancel after the trial ,that’s poor considering I have a max smart plan which includes stuff I don’t need ,prime etc useless to me , so much for loyality to the brand

• 
  Mark Bates (@officer_cartman) reported 26 minutes ago from Bournemouth, England

  @EE are there problems I can’t gift data to one of my other lines !

• 
  Angie 📱🍸🍺+🚘 = ❌ (@AngieLock50) reported 27 minutes ago from Bournemouth, England

  @EE Not in a remote or rural area! In Bournemouth BH10. Horrendous signal and not even 4g at times, sometimes 3G. It’s been like this since I moved to this location on the 4th July.

• 
  Jess (@athenajm) reported 32 minutes ago from Bransgore, England

  @EE on the MyEE app it says I can upgrade early so I click on the link to go to your website to choose a phone and am met with a message saying you can't let me upgrade or get a new phone. I am confused, please would you help?

• 
  Mark Bates (@officer_cartman) reported 33 minutes ago from Bournemouth, England

  Ok well I’m shell shocked after a phone from Tom at @EE about the problem I had with a iPhone XS they have totally sorted the problem out to a somewhat brilliant conclusion ,Hats off so to speak to him and the team

• 
  Saeed Rashid (@saeedrashid) reported 36 minutes ago from Bournemouth, England

  @EE Hi. Our service is still out. Is it possible for you to check to see if there is a ETA? Thanks.

• 
  Phil Rogers (@SouthpawBoxNews) reported 38 minutes ago from Poole, England

  @EE This doesn’t help me. I want to be able to record calls in my phone using an app. But I can’t merge calls. If you’ve disabled this function then I can’t do my job.

• 
  Mark Bates (@officer_cartman) reported 43 minutes ago from Bournemouth, England

  @EE why can’t you cancel a contract coming to the end on the app or online .surely at this time it would be easier to have those functions ,I’ve given up on calling 150

• 
  Niki 💜 ◟̽◞̽ (@NikiNoox) reported 45 minutes ago from Bournemouth, England

  I'm due my upgrade Monday - got an appointment with @EE on Saturday. I don't know which phone to go for - help!

• 
  Mark Bates (@officer_cartman) reported 46 minutes ago from Bournemouth, England

  @EE Nope ,for a phone to basically go wrong after 16 months is pretty bad ,never dropped or anything your new contracts have 24 month warranty ,no help given apart from a reduced upgrade price which daughter can’t pay ,I have 3 lines up for renewal in next 3 months and 1 in 8

• 
  Mark Bates (@officer_cartman) reported 55 minutes ago from Bournemouth, England

  @EE No ,just cancel 2 lines which are iPads at the end of the contract this month

• 
  Lord Hartgrove (@captain_clegg_1) reported 55 minutes ago from Colehill, England

  @EE @Ofcom I've tried all afternoon to talk to someone about removal of a number I no longer use. So far zero help. Very poor service

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Podmore (@John_Podmore) reported 6 minutes ago

  @EE Your service is abominable and your diagnostic bots a waste of space. When I get a human who walks me through for the zillionth time rebooting, turning off, I go into another part of the house lose the signal and you close the call.

• 
  James-Andrew Smith (@jamesandrew2201) reported 8 minutes ago

  @EE I need payment extension but I cant ring help please

• 
  Airman (@airman614) reported 11 minutes ago

  Sitting in Inverclyde Royal Hospital, can’t get even 4G on @EE , guy next to me to me getting full 5G on O2, my phone is fully updated iPhone 17 pro max so no issue there, been with EE since T mobile, think I might have to switch, service is awful now.

• 
  Paul Kohler🔶MP for Wimbledon (@PaulKohlerSW19) reported 15 minutes ago

  I’m trying to talk to someone at @EE as my phone is not receiving calls, but every time I try to do so I get a text message promising to call me back to discuss the problem! I can’t help but think there’s a flaw in that process! @Ee can you please DM me with a number I can ring.

• 
  Karen Loughridge (@KLearn) reported 17 minutes ago

  @VodafoneUK I’m looking for a new business account using my existing business number to replace inadequate @EE offering and atrocious customer service. Best outlet please for Business customers Nr Sheffield?

• 
  Andy  🇬🇧 🇺🇦 (@AndyC_52) reported 19 minutes ago

  @EE think you should think about changing carrier you use #DPD been wait for the iPhone 16 i upgraded. Driver was running behind. Got someone from DPD rang saying spoke to driver and will deliver parcel this afternoon 10min later got a text saying sorry we missed you. Went on DPD chat they said driver came to my house at 1:08pm never did as was in my chair looking out the window. This was yesterday. Got a new time slot today and hoping the iPhone 16 gets delivered

• 
  Omar (@OhmLfc1979) reported 25 minutes ago

  @JoshCF_ Had the exact same **** with @EE broadband. 18 month contract came to an end, increased the initial price and new customers are £20 cheaper for the exact same deal. Retention is a joke to these bums.

• 
  Name cannot be blank (@QuayMillennium) reported 26 minutes ago

  @EE @EmilyMcLeish93 @EE are there still problems with your site? Screen freezes when log in to my account on browser and the app freezes when trying to renew my broadband package...

• 
  Iain Murphy (@the_murfmeister) reported 27 minutes ago

  @EE I’ve already called several times on Friday and today. Lots of time spent on hold. Online support is really poor. All I wanted was to watch a TV channel I have paid for but you have cancelled the channel, taken my money and won’t reinstate unless I call you again several times.

• 
  Alastair 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@ally_watp) reported 27 minutes ago

  Why is it when no matter what time of day you go on them, the @ee app & website constantly have issues