Freeview

Freeview Outage Report in Thornton Heath, Greater London, England

Problems detected

Users are reporting problems related to: tv and total blackout.

The latest reports from users having issues in Thornton Heath come from postal codes CR7.

Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.

Problems in the last 24 hours in Thornton Heath, England

The chart below shows the number of Freeview reports we have received in the last 24 hours from users in Thornton Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freeview Outage Chart in Thornton Heath, Greater London, England 05/09/2025 15:40

May 09: Problems at Freeview

Freeview is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freeview users through our website.

  1. TV (90%)

    TV (90%)

  2. Total Blackout (7%)

    Total Blackout (7%)

  3. Internet (1%)

    Internet (1%)

  4. Phone (1%)

    Phone (1%)

  5. E-mail (1%)

    E-mail (1%)

  6. Wi-fi (1%)

    Wi-fi (1%)

Live Outage Map Near Thornton Heath, Greater London, England

The most recent Freeview outage reports came from the following cities: Leyton, Barking, London, Tower Hamlets, Camden Town, Hounslow, Hackney, Purley, Belsize Park, Southwark, Ealing, Ilford, Cricklewood, Newham and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeyton TV
United KingdomBarking TV
United KingdomBarking Total Blackout
United KingdomLondon TV
United KingdomLondon TV
United KingdomTower Hamlets TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freeview Issues Reports Near Thornton Heath, England

Latest outage, problems and issue reports in Thornton Heath and nearby locations:

  • Scare158Steve Scarebear (@Scare158Steve) reported from Wandsworth, England

    @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

  • RegenerateAndy Andy Smith (@RegenerateAndy) reported from Wandsworth, England

    Channel ‘Pick’ on freeview. Never heard of it before but grateful for it tonight #chelsea

  • themib Martin Bentley, AKA Martin Bentley (@themib) reported from London, England

    Also, NXT UK will air on a weeks delay on the Paramount Network, which puts them on Freeview.

  • Putneyman Dave M (@Putneyman) reported from Wandsworth, England

    @LushJEL I'm not much of a TV person as I don't really like it, but I found channel 83 on Freeview TV which is NOW The 80s, so some nights I just have it on in the background, lots of crap but also some good old ones 👍

  • crazycol Colin Wiseman (@crazycol) reported from Ealing, England

    @stevieboywise If that’s Freeview maybe due to high pressure issue again.

  • Beige29 DarkBeige (@Beige29) reported from Merton, England

    Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me

  • Tommy_M_E_J Tom Jordan (@Tommy_M_E_J) reported from Hammersmith, England

    @njvns That’s so shit. It’s literally called freeview and yet it’s not free

  • Marmalord Marmalord (the) (@Marmalord) reported from Epsom and Ewell District, England

    @itvhub Humax FVP-4000T 1TB Freeview Set Top Box Recorder, and having to sign in more or less every time is making us all dislike Martin Freeman

  • Beige29 Dark_Beige (@Beige29) reported from Merton, England

    @Disco_Squirrel I’ve got the shitty EE freeview box and it’s one of the apps on there, but never used

  • fishinthedark1 fishinthedark (@fishinthedark1) reported from Hammersmith, England

    @PayneB44 @tomhfh @BBC Your point was you want a break from it. There’s 1000s of channels, Freeview, YouTube, Sky, NOWTV, Prime, Netflix, Hulu, Apple TV, BRITBOX DVDs, Blu-rays. Boxsets. There’s never been so much content to take your mind off it. Or just turn the telly off.

  • AStrangerJ A.j. Stranger #UTAG (@AStrangerJ) reported from Bromley, England

    On the Freeview “REALLY” channel at 9pm, “Who Killed Jeffery Epstein?”. I’ve never seen it before, but I bet the answers not Jeffrey Epstein.

  • nessymon Nessy 😷 (@nessymon) reported from London, England

    @MarketaDee @CNN Freeview has never worked for us for some reason.. will try again. Thanks.

  • budgie Lee 'Budgie' Barnett (@budgie) reported from Richmond, England

    @DrRacheal @FreeviewTV When I had problems with Freeview, I found their helpline - when I eventually managed to get through to someone - very helpful. Took me step-by-step through the stuff I could check and solved it for me.

  • daguvernor tommy harper (@daguvernor) reported from Wandsworth, England

    @virginmedia once again trying to contact virgin media is a no go a proper waste of time contract has run out trying to cancel they have put the money up to £60 a month for basically 2 freeview boxes I have cancelled my direct debit which is due on the 7 april what a scam😡

  • vjlorenzato Victoria Lorenzato (@vjlorenzato) reported from Brentford, England

    Catholic Twitter UK- help please! Anyone know of a Mass being broadcast on TV tomorrow ( not via internet) Lovely elderly lady has Freeview but no internet.... TIA!

  • EranE1980 Eran Edry (@EranE1980) reported from Camden Town, England

    @FreeviewAdvice hi there. Please see DMs sent to Freeview account asking for support with channels that don't show (weird D sign with \ on it next to them) including Sky News, Pick and others. Many thanks

  • niklasRen Nik Rahmel (@niklasRen) reported from Wandsworth, England

    @Stephen_Neal Good shout! If we just take the Freeview/Freesat ones, we get to ten, excluding the National ones: 1) BBC One 2) BBC Two 3) BBC Four 4) CBBC 5) CBeebies 6) BBC News 7) BBC Parliament 8) Dave 9) Drama 10) Yesterday But they aren’t licence fee funded, so don’t help the argument.

  • Beige29 Beige (@Beige29) reported from Merton, England

    @loudouglas75 I have such shit freeview I only have itv2+1

  • PlexNetflix Martin Phillp 🔶 (@PlexNetflix) reported from Camberwell, England

    My broadband has gone down, so stuck watching QVC on Freeview.

  • JensFallesen Jens Fallesen (@JensFallesen) reported from Hounslow, England

    @leksi_p Correct. If you do not have Freeview, Sky or Virgin (or any other cable service), you should not need to pay if you never watch it.

Freeview Issues Reports

Latest outage, problems and issue reports in social media:

  • PeterN266 Peter_N (@PeterN266) reported

    @5USATV Hello. Any issues with signal strength? Can’t watch a thing on freeview as signal weak and not constant. Peter

  • Kewjonrichard wife seeker (@Kewjonrichard) reported

    @FreeviewTV @JimIrvineUK Following is email to sky news:Like hundreds in Swindon and others in UK at 2130 we lost freeview signal  we just are left with screen saying no signal there is no news or update with freeview  I attempted to retune and programs break up till you get no signal messege.

  • Kennyg7862 Kenneth Gollop (@Kennyg7862) reported

    Can anyone help I have a Sony DVD Freeview receiver model number RDR-HXD890 and it has decided it doesn't want to switch off help would be appreciated.

  • Kewjonrichard wife seeker (@Kewjonrichard) reported

    @roger44 @FreeviewTV Wow 3 hours no signal in Swindon what do we get let me tell you. No apology. No explanation. No idea when freeview returns. Total silence. Maybe you need better staff. Better customer service and maybe a new brand, I suggest you try crap tv it's discriptiveand and true. 🤔

  • Kewjonrichard wife seeker (@Kewjonrichard) reported

    @roger44 @FreeviewTV Freeview needfi, their transmitters there hundreds in Swindon now like me have lost signal from 9pm and was enjoying film. Hey advertising people. Get a refund nobody can see your adverts

  • rainbowshaz62 shaz62 (@rainbowshaz62) reported

    Freeview issues in Guildford and surrounding areas been happening more and more. Lost all channels but BBC and Itv and E4 the rest say no signal. Housebound fun times.

  • PaulEastlondon Paul Williams (@PaulEastlondon) reported

    @FreeviewTV any ongoing problems in CM15 area got no freeview channels at all

  • SimonDelafield Simon Delafield (@SimonDelafield) reported

    @talkRADIO @calvinrobinson @PatrickChristys As I understand it, the argument is that because of poor broadband the BBC can’t move to a Netflix like service at this time. But it could be a subscription platform on Freeview - they already exist. It doesn’t need to be on broadband to be a subscription service.

  • Kewjonrichard wife seeker (@Kewjonrichard) reported

    @FreeviewTV @JimIrvineUK It's late I shall protest to my mp and find out if there is a regulater. In meantime I shall collect newspaper emails and inform them how unreliable and what a terrible service you offer. I'm amazed how people advertise on freeview they need to know many can't see their adverts

  • BradyKevin1951 Kevin Brady (@BradyKevin1951) reported

    @FreeviewAdvice Who the hell came up with this bxxxdy Freeview signal idea. Whoever wants his/her IQ tested. I am watching a program on 5USA and then nothing. They must have taken all of a week to test it. BBC1-100%, 5USA-0%. Do I have to pray for rain? (Low pressure system).