Freeview Outage Report in Pontypool, Torfaen County Borough, Wales
Why is my Freeview service not working?
No problems detected
If you are having issues, please submit a report below.
Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.
Full Outage Map
Problems in the last 24 hours in Pontypool, Wales
The chart below shows the number of Freeview reports we have received in the last 24 hours from users in Pontypool, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freeview. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freeview users through our website.
- TV (90%)
- Total Blackout (7%)
- Internet (1%)
- Wi-fi (1%)
- E-mail (0%)
- Phone (0%)
Live Outage Map Near Pontypool, Wales
The most recent Freeview outage reports came from the following cities: Hengoed, Newport, Blackwood, and Cwmbran.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed
|
TV | 1 day ago |
|
Newport
|
TV | 3 days ago |
|
Blackwood
|
TV | 7 days ago |
|
Blackwood
|
TV | 10 days ago |
|
Newport
|
TV | 16 days ago |
|
Cwmbran
|
TV | 20 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freeview Issues Reports Near Pontypool, Wales
Latest outage, problems and issue reports in Pontypool and nearby locations:
-
Ian Cleverly (@IanCleverly06) reported from Trethomas, WalesJust an FYI @DMAX_UK but you've just showed Series 3 Ep10 of #Archer, when the Freeview EPG (and your website) has you showing the correct in order Ep 9. It has the same down for the Sat midnight showing (ie Ep 10 is listed in you'll show Ep 9)
-
Jonathan (@jonnyhern) reported from Pontypool, Wales@Thomoli @PhilipsCare_UK I’ve been waiting 8 weeks for same issue not worked for me since I bought my TV. I dont have an aeriel tho just satellite cable connected & internet but no catch up aps work or freeview
-
Simon 🥑🚟🚅😈💉💉💉 (@uncriticalsimon) reported from Newport, Wales.@Freeview question - how come the PSB muxes aren’t treated equally? The BBC one and the HD one seem to have a much better signal from Wenvoe than the “normal” ITV one. (I can get Mendip off a random bit of metal.)
-
Simon 🤖 (@uncriticalsimon) reported from Newport, WalesWhy is the BBC World Service so hard to obtain EXCEPT in the one area which is explicitly not the target audience? In the UK the World Service is available 24/7 on DAB and I think Freeview and Freesat/Sky.
Freeview Issues Reports
Latest outage, problems and issue reports in social media:
-
debating not cancelling (@2Sides_1Story) reported@donmcgowan You have to admit the BBC model and size is outdated. We have lots of freeview channels that do entertainment now and it could move what it thinks is value to a subscription service while keeping a world news channel at a very minimal cost. Which could then be covered by tax.
-
DEREK HUNT (@Derek959Derek) reported@GBNEWS come on guys sort this out. gbnews has pixilating screening interference uk GB News viewers in the UK have reported persistent pixelation and screening interference issues, especially on certain platforms like Virgin Media and Freesat. These problems are not universal across all channels, suggesting they are tied to GB News’s broadcast quality or transmission settings rather than your TV. 📺 What’s Happening Virgin Media users have noted regular pixelation on GB News (channel 604), while other channels remain unaffected. Rebooting the TV360 box doesn’t resolve the issue, and Virgin suggests checking local service status. BT/EE TV users have also reported widespread pixelation across multiple channels, with signal quality fluctuating despite strong signal strength. Upscaling problems: On newer 4K TVs, GB News looks worse compared to older HD sets. This is likely due to poor upscaling of GB News’s relatively low broadcast resolution. Frame rate reduction: Around mid-2024, GB News lowered its broadcast frame rate, leading to “webcam-like” quality on Freesat. Freesat confirmed they changed how the channel is broadcast, but offered no technical details. 🔧 What You Can Try Check service status: Use Virgin Media’s service checker or call their automated line (0800 561 0061) to see if there are local transmission issues. Run equipment tests: Most set-top boxes allow you to run diagnostics on signal strength and quality. Adjust TV settings: If you’re on a 4K TV, try disabling upscaling or forcing HD mode to reduce distortion. Alternative platforms: If interference persists, GB News may look clearer via Freeview or online streaming rather than satellite/cable. ⚡ Why It Matters The interference isn’t just a random glitch—it’s tied to GB News’s broadcast quality choices (lower frame rate, weaker resolution) and how different providers handle the signal. This means the issue is unlikely to be fixed by simple reboots or equipment swaps.
-
DEREK HUNT (@Derek959Derek) reported@GBNEWS come on guys sort this out. gbnews has pixilating screening interference uk GB News viewers in the UK have reported persistent pixelation and screening interference issues, especially on certain platforms like Virgin Media and Freesat. These problems are not universal across all channels, suggesting they are tied to GB News’s broadcast quality or transmission settings rather than your TV. 📺 What’s Happening Virgin Media users have noted regular pixelation on GB News (channel 604), while other channels remain unaffected. Rebooting the TV360 box doesn’t resolve the issue, and Virgin suggests checking local service status. BT/EE TV users have also reported widespread pixelation across multiple channels, with signal quality fluctuating despite strong signal strength. Upscaling problems: On newer 4K TVs, GB News looks worse compared to older HD sets. This is likely due to poor upscaling of GB News’s relatively low broadcast resolution. Frame rate reduction: Around mid-2024, GB News lowered its broadcast frame rate, leading to “webcam-like” quality on Freesat. Freesat confirmed they changed how the channel is broadcast, but offered no technical details. 🔧 What You Can Try Check service status: Use Virgin Media’s service checker or call their automated line (0800 561 0061) to see if there are local transmission issues. Run equipment tests: Most set-top boxes allow you to run diagnostics on signal strength and quality. Adjust TV settings: If you’re on a 4K TV, try disabling upscaling or forcing HD mode to reduce distortion. Alternative platforms: If interference persists, GB News may look clearer via Freeview or online streaming rather than satellite/cable. ⚡ Why It Matters The interference isn’t just a random glitch—it’s tied to GB News’s broadcast quality choices (lower frame rate, weaker resolution) and how different providers handle the signal. This means the issue is unlikely to be fixed by simple reboots or equipment swaps.
-
debating not cancelling (@2Sides_1Story) reported@donmcgowan You have to admit the BBC model and size is outdated. We have lots of freeview channels that do entertainment now and it could move what it thinks is value to a subscription service while keeping a world news channel at a very minimal cost. Which could then be covered by tax.
-
DEREK HUNT (@Derek959Derek) reported@GBNEWS come on guys sort this out. gbnews has pixilating screening interference uk GB News viewers in the UK have reported persistent pixelation and screening interference issues, especially on certain platforms like Virgin Media and Freesat. These problems are not universal across all channels, suggesting they are tied to GB News’s broadcast quality or transmission settings rather than your TV. 📺 What’s Happening Virgin Media users have noted regular pixelation on GB News (channel 604), while other channels remain unaffected. Rebooting the TV360 box doesn’t resolve the issue, and Virgin suggests checking local service status. BT/EE TV users have also reported widespread pixelation across multiple channels, with signal quality fluctuating despite strong signal strength. Upscaling problems: On newer 4K TVs, GB News looks worse compared to older HD sets. This is likely due to poor upscaling of GB News’s relatively low broadcast resolution. Frame rate reduction: Around mid-2024, GB News lowered its broadcast frame rate, leading to “webcam-like” quality on Freesat. Freesat confirmed they changed how the channel is broadcast, but offered no technical details. 🔧 What You Can Try Check service status: Use Virgin Media’s service checker or call their automated line (0800 561 0061) to see if there are local transmission issues. Run equipment tests: Most set-top boxes allow you to run diagnostics on signal strength and quality. Adjust TV settings: If you’re on a 4K TV, try disabling upscaling or forcing HD mode to reduce distortion. Alternative platforms: If interference persists, GB News may look clearer via Freeview or online streaming rather than satellite/cable. ⚡ Why It Matters The interference isn’t just a random glitch—it’s tied to GB News’s broadcast quality choices (lower frame rate, weaker resolution) and how different providers handle the signal. This means the issue is unlikely to be fixed by simple reboots or equipment swaps.
-
DEREK HUNT (@Derek959Derek) reported@GBNEWS come on guys sort this out. gbnews has pixilating screening interference uk GB News viewers in the UK have reported persistent pixelation and screening interference issues, especially on certain platforms like Virgin Media and Freesat. These problems are not universal across all channels, suggesting they are tied to GB News’s broadcast quality or transmission settings rather than your TV. 📺 What’s Happening Virgin Media users have noted regular pixelation on GB News (channel 604), while other channels remain unaffected. Rebooting the TV360 box doesn’t resolve the issue, and Virgin suggests checking local service status. BT/EE TV users have also reported widespread pixelation across multiple channels, with signal quality fluctuating despite strong signal strength. Upscaling problems: On newer 4K TVs, GB News looks worse compared to older HD sets. This is likely due to poor upscaling of GB News’s relatively low broadcast resolution. Frame rate reduction: Around mid-2024, GB News lowered its broadcast frame rate, leading to “webcam-like” quality on Freesat. Freesat confirmed they changed how the channel is broadcast, but offered no technical details. 🔧 What You Can Try Check service status: Use Virgin Media’s service checker or call their automated line (0800 561 0061) to see if there are local transmission issues. Run equipment tests: Most set-top boxes allow you to run diagnostics on signal strength and quality. Adjust TV settings: If you’re on a 4K TV, try disabling upscaling or forcing HD mode to reduce distortion. Alternative platforms: If interference persists, GB News may look clearer via Freeview or online streaming rather than satellite/cable. ⚡ Why It Matters The interference isn’t just a random glitch—it’s tied to GB News’s broadcast quality choices (lower frame rate, weaker resolution) and how different providers handle the signal. This means the issue is unlikely to be fixed by simple reboots or equipment swaps.
-
debating not cancelling (@2Sides_1Story) reported@donmcgowan You have to admit the BBC model and size is outdated. We have lots of freeview channels that do entertainment now and it could move what it thinks is value to a subscription service while keeping a world news channel at a very minimal cost. Which could then be covered by tax.
-
DEREK HUNT (@Derek959Derek) reported@GBNEWS come on guys sort this out. gbnews has pixilating screening interference uk GB News viewers in the UK have reported persistent pixelation and screening interference issues, especially on certain platforms like Virgin Media and Freesat. These problems are not universal across all channels, suggesting they are tied to GB News’s broadcast quality or transmission settings rather than your TV. 📺 What’s Happening Virgin Media users have noted regular pixelation on GB News (channel 604), while other channels remain unaffected. Rebooting the TV360 box doesn’t resolve the issue, and Virgin suggests checking local service status. BT/EE TV users have also reported widespread pixelation across multiple channels, with signal quality fluctuating despite strong signal strength. Upscaling problems: On newer 4K TVs, GB News looks worse compared to older HD sets. This is likely due to poor upscaling of GB News’s relatively low broadcast resolution. Frame rate reduction: Around mid-2024, GB News lowered its broadcast frame rate, leading to “webcam-like” quality on Freesat. Freesat confirmed they changed how the channel is broadcast, but offered no technical details. 🔧 What You Can Try Check service status: Use Virgin Media’s service checker or call their automated line (0800 561 0061) to see if there are local transmission issues. Run equipment tests: Most set-top boxes allow you to run diagnostics on signal strength and quality. Adjust TV settings: If you’re on a 4K TV, try disabling upscaling or forcing HD mode to reduce distortion. Alternative platforms: If interference persists, GB News may look clearer via Freeview or online streaming rather than satellite/cable. ⚡ Why It Matters The interference isn’t just a random glitch—it’s tied to GB News’s broadcast quality choices (lower frame rate, weaker resolution) and how different providers handle the signal. This means the issue is unlikely to be fixed by simple reboots or equipment swaps.
-
Peter Wakefield (@pbwake65) reportedDigital Transmission: In 1997, the BBC was compelled to sell off its domestic transmission networks, which eventually became part of Arqiva. This company now manages the infrastructure for the UK's current Digital Terrestrial Television (DTT) network (known as Freeview).
-
Peter Wakefield (@pbwake65) reportedDigital Transmission: In 1997, the BBC was compelled to sell off its domestic transmission networks, which eventually became part of Arqiva. This company now manages the infrastructure for the UK's current Digital Terrestrial Television (DTT) network (known as Freeview).