Freeview

Freeview Outage Report in Cardiff, Wales

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The latest reports from users having issues in Cardiff come from postal codes CF24 and CF23.

Freeview is the United Kingdom's digital terrestrial television platform. It is operated by DTV Services Ltd, a joint venture between the BBC, ITV, Channel 4, Sky and transmitter operator Arqiva.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Freeview reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freeview Outage Chart in Cardiff, Wales 11/17/2025 04:35

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Most Reported Problems

The following are the most recent problems reported by Freeview users through our website.

  1. TV (90%)

    TV (90%)

  2. Total Blackout (6%)

    Total Blackout (6%)

  3. Phone (1%)

    Phone (1%)

  4. Internet (1%)

    Internet (1%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. E-mail (%)

    E-mail (%)

Live Outage Map Near Cardiff, Wales

The most recent Freeview outage reports came from the following cities: Newport, Barry, Cardiff, Caerphilly and Tonypandy.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport TV
United KingdomBarry TV
United KingdomCardiff TV
United KingdomCardiff TV
United KingdomNewport TV
United KingdomCaerphilly TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freeview Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • GeorgeBaldwin14 George Baldwin (@GeorgeBaldwin14) reported from Cardiff, Wales

    And has been mentioned before, I and I'm sure many others would never have followed rugby without the Six Nations being free to watch and having it on freeview year after year

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tonyrefail, Wales

    @FreeviewAdvice @arqiva More disappointed, but I suppose I've got to accept it, after totally cutting the cord. I do have a tech question though. I'm using the Plex Media Server for Freeview, but the supplied EPG by Gracenote is terrible, is there a XML file of the one you use on the Android app

  • MeurigRogers Morgan Barber-Rogers #FBPE melt and centrist dad (@MeurigRogers) reported from Cardiff, Wales

    @bethanjenkins Project Kangaroo became YouView. It wasn’t shut down because it was a ppv model - it was meant to be like an online Freeview. It was shut down because it was deemed unfair competition for private companies. Who are now all Americans.

  • IanCleverly06 Ian Cleverly (@IanCleverly06) reported from Trethomas, Wales

    Just an FYI @DMAX_UK but you've just showed Series 3 Ep10 of #Archer, when the Freeview EPG (and your website) has you showing the correct in order Ep 9. It has the same down for the Sat midnight showing (ie Ep 10 is listed in you'll show Ep 9)

Freeview Issues Reports

Latest outage, problems and issue reports in social media:

  • MuxCoDAB MuxCo (@MuxCoDAB) reported

    Due to a fire at the Bilsdale transmitter, our local North Yorkshire DAB multiplex will have reduced coverage. The incident has affected all services from the transmitter including Freeview, local FM and national/local DAB.

  • FreeviewAdvice Freeview Advice (@FreeviewAdvice) reported

    @stonecoldjohn73 Hi, You may receive your signal from another transmitter. Good news you have your Freeview reception restored. Please DM your postcode, house name/number if you require further advice. Kind Regards Melissa

  • MadeleineAdams3 Maddy (@MadeleineAdams3) reported

    Hi @JohnLewisRetail - my mum has been without her broken freeview box since the end of June and no update. It’s with the manufacturer apparently. But her statutory rights mean she’s entitled to a replacement/ refund and her contract is with you. Really poor service.

  • ianlivesey IanLivesey (@ianlivesey) reported

    @JAMortram I saw the directors cut at the cinema first - so have never been subjected to it, but heard pretty terrible all round. On the Waterfront just about to start on freeview so have had to turn off TV otherwise that’s the evening gone!!!

  • bradley_steve Steve Bradley (@bradley_steve) reported

    @WilliamAllen29 @Garbhan_D I presume they're only blocked where they can be blocked i.e. via Sky, where location of the viewer is known. It wouldn't be feasible to block thru Freeview, as that just works off of transmitters. Most countries have land borders, so signal leakage presumably tolerated re rights

  • AllanLear6 Allan Lear (@AllanLear6) reported

    @Dean0076103703 @GaryLineker No, sorry, you're lying. The BBC funds two of the six multiplexes that deliver Freeview and Freesat content nationally. If you scrapped the licence fee, you'd have to fund that from somewhere else. If you don't understand the issue, it's best to reserve judgement.

  • FreeviewAdvice Freeview Advice (@FreeviewAdvice) reported

    @JohnnyBlair6 Hi Johnny, Sorry to learn you are experiencing issues with your Freeview reception. Let us help. Please DM your postcode and house name/number and we will look into this further for you. Kind Regards Melissa

  • PaulBobbiFett Paul (@PaulBobbiFett) reported

    @f1redfive Hi Alex. Are all your Freeview channels off? I put Ch4 on 2.10pm to watch Countdown 🕛 & every channel No Signal ! so, tried switching TV off & on mains.. No Signal. Then got Freeview pocket TV out.. No Signal ! Luckily old Sky box in bedroom still shows free channels

  • Lisa7Pettifer Lisa Pettifer 🌈 (@Lisa7Pettifer) reported

    @jonathanteacher This is what we’re finding. I’m going into a no-contract basic package for now. If I find we’re still not getting more use out of it as a service than we could just get on Freeview boxes, then I’ll just ditch them.

  • FreeviewAdvice Freeview Advice (@FreeviewAdvice) reported

    @WendyM53 @Freeview Hi, Due to unforeseen circumstances the Bilsdale transmitter is currently not transmitting due to a large fire. The emergency services are onsite and once cleared the engineers will access the transmitter to resolve the issue. We apologise for any inconvenience caused.