Giffgaff

Giffgaff Outage Report in Whitley Bay, Borough of North Tyneside, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Whitley Bay, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Whitley Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Whitley Bay, Borough of North Tyneside, England 12/10/2025 10:30

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (53%)

    Wi-fi (53%)

  2. Phone (21%)

    Phone (21%)

  3. Internet (16%)

    Internet (16%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Whitley Bay, England

Latest outage, problems and issue reports in Whitley Bay and nearby locations:

  • TyneTom Tom Bailey (@TyneTom) reported from Whitley Bay, England

    @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • TobyPearce4 𝚃𝚘𝚋𝚢 𝙿𝚎𝚊𝚛𝚌𝚎 (@TobyPearce4) reported

    @giffgaff you send out a broken phone and then won’t process the order as complete so we can’t make a proper complaint

  • unblushinn amiey (@unblushinn) reported

    Hi, @giffgaff my phone has said it has no service for about 4 days now. I’m just wondering if this is an issue with you or my phone in general?

  • i_jayas Izzy Jayasinghe (@i_jayas) reported

    @GilesPalaeoLab You can buy giffgaff ones repeatedly. I’ve done this when I accidentally dropped the first SIM down somewhere unreachable that I cannot describe on Twitter.

  • lfcmossy @LfcMossy (@lfcmossy) reported

    @Mykiel_B @giffgaff Thanks for replying. I cancelled it the week before last and the app said that it was all done and I had nothing more to do. It’s just disappointing that you follow the steps on the app and they still don’t manage to get the it right. Very poor service.

  • ericabookbinder Heather De Wyk (@ericabookbinder) reported

    @giffgaff I seem to have been signed out of my account. Can't sign back in. Help please!

  • aimeespeechie Aimee (@aimeespeechie) reported

    Does anyone else have problems with @giffgaff where calls cut out before you have time to answer them (within seconds of them calling) missed yet another call from Track and Trace. It doesn’t give me chance to answer. Argh.

  • Mykiel_B MikeKAB (@Mykiel_B) reported

    @Angel51133622 @giffgaff Giffgaff has never had a call centre. It’s an online based service only. Agents will get back to you ASAP.

  • William52816297 William Porter (@William52816297) reported

    @giffgaff Hi! Are you able to answer customer service questions here? I have an unused goodybag that I’d like a refund on.

  • mattmitch66 Prefix (@mattmitch66) reported

    @GayRollerCEng @L3GSV Been with @giffgaff for several happy years. They're on the O2 network but without all the O2 marketing crap. Zero problems.

  • tradinguk Market Master (@tradinguk) reported

    I have tried, tested and critiqued every mobile data provider and @SMARTYMobileUK is by far the best available, compared to @giffgaff who are by far the worst and most unhelpful rude people I ever came across in 50 years