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Giffgaff

Giffgaff Outage Report in Whitley Bay, Borough of North Tyneside, England

Why is my Giffgaff service not working?

No problems detected

If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Full Outage Map

Problems in the last 24 hours in Whitley Bay, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Whitley Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  • 40% Phone (40%)
  • 24% Internet (24%)
  • 22% Wi-fi (22%)
  • 12% Total Blackout (12%)
  • 1% E-mail (1%)

Live Outage Map Near Whitley Bay, England

The most recent Giffgaff outage reports came from the following cities: Sunderland, and Newcastle upon Tyne.

CityProblem TypeReport Time
Sunderland Phone 5 days ago
Newcastle upon Tyne Phone 28 days ago
Borough of North Tyneside Phone 3 months ago
Gateshead Internet 1 year ago
North Shields Phone 1 year ago
Newcastle upon Tyne Phone 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Whitley Bay, England

Latest outage, problems and issue reports in Whitley Bay and nearby locations:

  • gazza_d
    Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

  • chrismayes
    .💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, England

    Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

  • gazza_d
    Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • JulieVintageTea
    Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

  • GosforthHotel
    The Gosforth Hotel (@GosforthHotel) reported from Newcastle upon Tyne, England

    . @giffgaff 4g data in NE3 area has been appalling for the last 48hrs but your coverage page indicates no issues? Voice and text is fine though. Any ideas?

  • LeslieBrown953
    Leslie Brown 🐝💛🖤💛🖤💛🐝 (@LeslieBrown953) reported from Hebburn, England

    @giffgaff Is there an problem with the network with sending and receiving texts messages. Both my wife and I are getting undelivered, each time when we sending texts over the last week. Little annoying to say the least.

  • gazza_d
    Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

  • MXOFO
    Lee (@MXOFO) reported from Newburn, England

    My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

  • JulieVintageTea
    Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

  • TyneTom
    Tom Bailey (@TyneTom) reported from Whitley Bay, England

    @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @Frankie__A We have just spoken with our phone team who have advised that we're unable to cancel the order. The only thing you can do, is return the phone when it arrives and request a refund. You will then need to re order in the correct colour. - giffgaff Tasbiya

  • _Phoenix_D0wn_
    Phoenix D0wn (@_Phoenix_D0wn_) reported

    The service on @giffgaff has been completely unusable for the past two weeks. Customer service has told me via DM the network runs slow for me because there's usage is high in my area. This is tinpot stuff! Taking mine and my 11 business partners contracts elsewhere tonight.

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @LewisB1gaming We're very sorry to hear that you're having issues with your service, Lewis. Please can you provide your full UK postcode via DM, so we can check for issues in the area - giffgaff Jade

  • GaslingSarah
    Sarah Marsden (@GaslingSarah) reported

    @giffgaff It would have been nice if this had been checked before the first reply that told me there was no problem…

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @ItsShanehere1 Oh dear, Shane. We're so sorry to hear that. Please try clearing the cache and cookies on your browser, and then try that out again. If you have the same problems, can you try doing that using another internet browser or device please? - giffgaff Emer.

  • EKimmis
    Emily Rose (@EKimmis) reported

    @giffgaff I don’t even get an error message, once I’ve added all my info and try to get to the next page it just doesn’t move 😩 the main issue is the battery it states it needs replacing but there’s not an option for battery that I could find. Is there another way to organise a return?

  • MarshaOM
    Marsha O'Mahony (@MarshaOM) reported

    @giffgaff I have three times this morning asked for help with pac code and guess what? No response.

  • AndrewShute2
    Andy S (@AndrewShute2) reported

    @katelallyx Circumstances resulted in me using a Samsung , absolutely hate it, so thankfully back on my iPhone. If you’re happy with your current phone go contract free, @giffgaff are amazing they operate on the @O2 network, I pay £15 a month.

  • _Phoenix_D0wn_
    Phoenix D0wn (@_Phoenix_D0wn_) reported

    The service on @giffgaff has been completely unusable for the past two weeks. Customer service has told me via DM the network runs slow for me because the data usage is high in my area. This is tinpot stuff! Taking mine and my 11 business partners contracts elsewhere tonight.

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @actionspouser We would recommend removing the mobile number as our page is public Will, so we don't want him receiving any unwanted spam. If you can send us a DM, we may be able to help further. - giffgaff Jeanette