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Giffgaff

Giffgaff Outage Report in Whitley Bay, Borough of North Tyneside, England

Why is my Giffgaff service not working?

Problems detected

Users are reporting problems related to: phone, internet and wi-fi.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Full Outage Map

Problems in the last 24 hours in Whitley Bay, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Whitley Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Giffgaff

Giffgaff is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  • 40% Phone (40%)
  • 24% Internet (24%)
  • 22% Wi-fi (22%)
  • 12% Total Blackout (12%)
  • 1% E-mail (1%)

Live Outage Map Near Whitley Bay, England

The most recent Giffgaff outage reports came from the following cities: Sunderland, and Newcastle upon Tyne.

CityProblem TypeReport Time
Sunderland Phone 6 days ago
Newcastle upon Tyne Phone 29 days ago
Borough of North Tyneside Phone 3 months ago
Gateshead Internet 1 year ago
North Shields Phone 1 year ago
Newcastle upon Tyne Phone 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Whitley Bay, England

Latest outage, problems and issue reports in Whitley Bay and nearby locations:

  • TyneTom
    Tom Bailey (@TyneTom) reported from Whitley Bay, England

    @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

  • JulieVintageTea
    Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

  • chrismayes
    .πŸ’™#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, England

    Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

  • JulieVintageTea
    Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • DieselDragonUK
    DieselDragon (@DieselDragonUK) reported

    Only offers PayPal for payments? This is an issue anyone earning #Payback on @GiffGaff will be closely familiar with, and in these cases - Like or lump - One is forced to β€žaccept” PayPal, lose their payback, or take their custom elsewhere. 😣 The take-home here is that some 3/

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @Izain1 Oh dear, Rey, that's strange. Please try restarting your phone and then requesting the code again if you're still having issues receiving this. - giffgaff Emer.

  • peg_leg5125
    Craig Harrison (@peg_leg5125) reported

    @giffgaff Will do now. I was just getting an x where the signal is. Its going between that and 1 bar.

  • mabbs130
    joel mabboott (@mabbs130) reported

    @giffgaff Very very bad service i customer complaint will go in and will not use again so frustrating

  • mabbs130
    joel mabboott (@mabbs130) reported

    @giffgaff Hi i am trying to find out what to do with an order for a phone that has been received and not working can someone please contact me finding it very complicated and long winded tbh

  • BoddisonDesign
    Boddison Design Co. (@BoddisonDesign) reported

    @peg_leg5125 @giffgaff Same here! Keeps switching between very low signal and no signal at all.

  • laurenceamason
    Lozza (@laurenceamason) reported

    @giffgaff Hi Jade. I did all of this last month with no luck. I just need you to check my bank details and work out why this is happening. Thanks to you, I’m not only Β£20 down on payments for an account I don’t have, I also have to pay unauthorised overdraft payments and a lowered credit

  • kobb
    Michael Corbett (@kobb) reported

    @giffgaff I have got a new phone and your SIM doesn't work in the new one. I have a feeling I might have damaged it during the transfer. Can I order a new SIM WITHOUT changing my phone number? Can't see that option on your website. :(

  • Helmsleygardens
    Will the @Scruffystudhand on holiday (@Helmsleygardens) reported

    so im chuckling today because on Saturday morning a @giffgaff rep said there is no issue with my local mast... however O2 has had problems over the weekend with the local mast used by giffgaff...

  • CoastalCanary
    DottyDewdrop πŸ‡¬πŸ‡§πŸ πŸŸπŸ¬πŸ³πŸ¦€πŸ¦ˆπŸŽ΅πŸ‡¬πŸ‡§ (@CoastalCanary) reported

    @giffgaff It's ok, it's my problem and I don't know how to sort it, I've been cut off, quite rightly, for exceeding my data allowance but to leave me without a phone is a bit despicable isn't it? I'm in my 8th decade.