Giffgaff outages and service status in Whitley Bay, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- Giffgaff generated 0 outage signals in the last 24 hours around Whitley Bay, including 0 direct reports.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Problems in the last 24 hours in Whitley Bay, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Whitley Bay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at Giffgaff
Giffgaff is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Whitley Bay, England
The most recent Giffgaff outage reports came from the following cities: Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland
|
Phone | 2 months ago |
|
Newcastle upon Tyne
|
Phone | 2 months ago |
|
Borough of North Tyneside
|
Phone | 4 months ago |
|
Gateshead
|
Internet | 1 year ago |
Community Discussion
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Giffgaff Issues Reports Near Whitley Bay, England
Latest outage, problems and issue reports in Whitley Bay and nearby locations:
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.💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, EnglandHey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.
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Leslie Brown 🐝💛🖤💛🖤💛🐝 (@LeslieBrown953) reported from Hebburn, England@giffgaff Is there an problem with the network with sending and receiving texts messages. Both my wife and I are getting undelivered, each time when we sending texts over the last week. Little annoying to say the least.
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Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England@WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.
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Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England@WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually
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Tom Bailey (@TyneTom) reported from Whitley Bay, England@gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)
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Julie Clay (@JulieVintageTea) reported from Shiremoor, England@giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....
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The Gosforth Hotel (@GosforthHotel) reported from Newcastle upon Tyne, England. @giffgaff 4g data in NE3 area has been appalling for the last 48hrs but your coverage page indicates no issues? Voice and text is fine though. Any ideas?
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Julie Clay (@JulieVintageTea) reported from Shiremoor, EnglandStill no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g
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Lee (@MXOFO) reported from Newburn, EnglandMy @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.
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Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England@WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Mawhinney (@mawhinneyjamie2) reported@giffgaff Yes problem is it takes them 6 hours to reply to anything and last thing they sent wasn't much help
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James Drury (@jamespdrury) reportedConsidering Virgin Media broadband but don't want a Hub 5? If you're in a VM full fibre area, GiffGaff broadband comes with an Eero 6+ and 900Mb (UP & DOWN) is just £32 per month, no mid contract increases. Use own router for upto 1.2Gb. Use referral code K0DEJXGV for £50 credit.
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***** Acasa (@guidoacasa) reported@SatanicTaxi @giffgaff @EE For the information of others. No extra help to me having a Giffgaff second sim because my main one is O2.
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Jay (@Piercedtradie) reported@EE @bazsharp I went to giffgaff because of EE's terrible Indian customer service. Constantly ****** everything up.
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giffgaff (@giffgaff) reported@Surprice123519 Hi there. At the moment we only deliver SIM cards to selected destinations, and unfortunately if the country isn't listed we are unable to ship a SIM there. We're unable to advise on when this service will be restored to more destinations - giffgaff Hannah
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Pete Lawson (@stitch_83) reportedRaised a complaint with @giffgaff on 20th Feb, despite constant chasing still can’t send messages, access voicemail or receive calls… agent responses just say thank you for your patience please bear with us. Really poor customer service ….
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Adil (@AKolil) reported@techtoby__ Get an eSim from a different network and switch around when the internets slow or down. I’ve got unlim EE physical sim and giffgaff eSim as a backup👌
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giffgaff (@giffgaff) reported@JasonScargill Thanks for confirming. This is usually a security block, but it's not always clear why this happens. Sometimes disconnecting from the WiFi can help. This is generally a temporary issue so allowing some time before retrying can work too - giffgaff Hannah
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***** Acasa (@guidoacasa) reported@SatanicTaxi @giffgaff @EE For the information of others. No extra help to me having a Giffgaff second sim because my main one is O2.
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Sam Greenland (@SprocketEtQuill) reported@virginmedia Another Virgin Media engineer came out again to bury the cable from house to street. The cable is now in trunking over ground and the internet service was severed. You have said it will take yet another on-site engineer to fix the connection and left me without a connection for the week - until an engineer is available. You have, however, paid £100 towards the cost of the alternative internet provider. Your logic was £30 for data (on a #GiffGaff SIM card which I chose) and £70 for a dongle. I bought a £120 4G modem for external use that connects directly to my #Unifi switch on WAN2, bypassing your hub altogether and giving a connection back to my whole house rather than just one computer with a USB port. Given it's taken since November to bury this cable, I'm not convinced tomorrow's engineer will be able to fix the connection or bury the cable. We will see how the day unfolds. Your contact centre staff all aim to be very helpful, and your service (when it's working) does provide a decent connection most of the time, but your implementation is lacking.