Giffgaff

Giffgaff Outage Report in South Shields, South Tyneside, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in South Shields, South Tyneside, England 01/06/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (57%)

    Wi-fi (57%)

  2. Phone (17%)

    Phone (17%)

  3. Internet (15%)

    Internet (15%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

  • GosforthHotel The Gosforth Hotel (@GosforthHotel) reported from Newcastle upon Tyne, England

    . @giffgaff 4g data in NE3 area has been appalling for the last 48hrs but your coverage page indicates no issues? Voice and text is fine though. Any ideas?

  • chrismayes .💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, England

    Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

  • TyneTom Tom Bailey (@TyneTom) reported from Whitley Bay, England

    @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

  • LeslieBrown953 Leslie Brown 🐝💛🖤💛🖤💛🐝 (@LeslieBrown953) reported from Hebburn, England

    @giffgaff Is there an problem with the network with sending and receiving texts messages. Both my wife and I are getting undelivered, each time when we sending texts over the last week. Little annoying to say the least.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • belowtwostudio Elizabeth (@belowtwostudio) reported

    @STEcopywriting @giffgaff Haha yes... Voxi/voki (can't remember the spelling) was a for like to giffgaff. I didn't move as GG has been reliable, good signal and easy to use. And I didn't need the volume of data the other was offering.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @jane_touil If the issue hasn't been resolved Jane, we'd recommend updating your case with our agents, so this can be investigated further for you. You can also request the code be sent via email rather than text. - giffgaff Jeanette

  • jtinmouth James Tinmouth (@jtinmouth) reported

    Woot! Goodbye @giffgaff with your awful, awful, horribly broken network that you don't care about (I did try), and hello actually being able to get data while out and about! 🎉🎉🎉

  • grampius Grampius Grump (@grampius) reported

    @giffgaff any info in why total loss of service in Washington Tyne and wear can make emergency calls only but no signal at all.

  • Basmanrox Barry 💙😷🇺🇦🇪🇺 (@Basmanrox) reported

    @Beddy7865 Yes, it is a negative unfortunately but they are robust and “generally “ bug free. Go for a guaranteed refurb? We always use giffgaff refurbs for phones and never had a problems .

  • STEcopywriting Sarah Townsend | copywriter | bestselling author (@STEcopywriting) reported

    @s_taylorforbes @giffgaff Exactly! I'm now wondering why I've stuck with the same network for nine years... #MarketingFail

  • jokeofajake Jayk 🪩🕺🏻 (@jokeofajake) reported

    So I finally left giffgaff after maybe the worst 4 months of service ever, for the same price instead of 10GB I’m now getting 30GB with unlimited social data on VOXI, like that makes so much more sense and the signal is so much stronger

  • lumix_foto Kristian Thomas (@lumix_foto) reported

    @giffgaff my mobile internet doesn’t work in most locations. It used to be great and now sucks. I’m tired of it as I need hood internet . I’d like compensation for the 15GB I’ve topped up and can’t use or I’m changing provider!!! 😡😡

  • jane_touil Jane Touil (@jane_touil) reported

    @giffgaff I really need help Jeanette. I can’t get texts from my bank to verify purchases. Couldn’t pay for a hotel booking… It’s causing havoc!

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @thescarey We're not aware of any issues Stewart. Check you have the most up-to-date app. If you do, uninstall and reinstall the app to see if this makes a difference. - giffgaff Jeanette