Giffgaff

Giffgaff Outage Report in South Shields, South Tyneside, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in South Shields, South Tyneside, England 05/09/2025 13:05

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (49%)

    Wi-fi (49%)

  2. Internet (29%)

    Internet (29%)

  3. Phone (15%)

    Phone (15%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near South Shields, South Tyneside, England

The most recent Giffgaff outage reports came from the following cities: Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Internet
United KingdomNorth Shields Phone
United KingdomNewcastle upon Tyne Phone
United KingdomChester-le-Street Phone
United KingdomNewcastle upon Tyne Phone
United KingdomGateshead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • TyneTom Tom Bailey (@TyneTom) reported from Whitley Bay, England

    @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

  • chrismayes .💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, England

    Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • ahren_armstrong Ahren Armstrong (@ahren_armstrong) reported

    @VOXI_UK I see I have 2 more questions one will you ever support Discord Two would you consider your network better than Giffgaff as I am only getting around 5 or 8 MBs from them?

  • Ponder65 Ponder (@Ponder65) reported

    @OnePlus_Support 5G doesn't work on O2/giffgaff without manually setting the network type. This is a simple policy config file change your end (can't make stick without root) yet you can't even accomplish that simple task! 36 days after "making a note" I get an update that fails to fix it! [2/2]

  • RealGeckoG Gecko G (@RealGeckoG) reported

    @giffgaff do you support E sim?

  • frdragonspouse Jill Hayward (@frdragonspouse) reported

    Hello @giffgaff - is there anywhere I can leave a compliment about one of your agents? During a rather fraught repair (the repairers were the problem), your agent was always polite and helpful and I thought that should be acknowledged. Can't find a way of doing it, though.

  • PSmiffy76 Paul (@PSmiffy76) reported

    @EE @PatDutt26551284 My network #Giffgaff hasn't increased prices in YEARS!!! When other networks put up prices they put up package sizes. Currently I'm getting Unlimited voice and text + 15gb a month for £10. If your customer wants to swap reply to this tweet & I'll get her £5 extra on first top up

  • danss1xo Danni. (@danss1xo) reported

    @giffgaff help asap !

  • Little_Sundae Jess (@Little_Sundae) reported

    @giffgaff can you help? Transferring number between sim cards but it's been over 24 hours and still nothing :(

  • darrel96 Darrel Roberts (@darrel96) reported

    @giffgaff Thank you Jade, the only thing I will say feedback wise is that's its very difficult to find and gain information through the app. Obviously having a contact number would help alot. But I understand your Internet only.

  • PSmiffy76 Paul (@PSmiffy76) reported

    @paintandashes @EE My network #Giffgaff hasn't increased prices in YEARS!!! When other networks put up prices they put up package sizes. Currently I'm getting Unlimited voice and text + 15gb a month for £10. If your customer wants to swap reply to this tweet & I'll get them£5 extra on first top up

  • mitchell_amanda Amanda Mitchell 💙 (@mitchell_amanda) reported

    @giffgaff signal very poor recently (Bude area) on both our phones - seems to date back to the storms last month. Please advise.