Giffgaff

Giffgaff Outage Report in South Shields, South Tyneside, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in South Shields, South Tyneside, England 09/15/2025 12:40

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Internet (19%)

    Internet (19%)

  4. Total Blackout (17%)

    Total Blackout (17%)

  5. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

  • TyneTom Tom Bailey (@TyneTom) reported from Whitley Bay, England

    @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

  • chrismayes .💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, England

    Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Yorksims We do find on rare occasions that DPD deliver phones on Saturday/Sunday but that is down to DPD, and we can only advise to expect delivery between Monday - Friday. - giffgaff Tasbiya

  • K9Protection K9 Protection Ltd - Your ACS supplier. (@K9Protection) reported

    @JayneCowan @matthewevansnpt Personal SIM is GiffGaff, work one is EE. I have less signal issues in almost every location on the supposedly crappy cheap network than I do on the premium network. Lost track of the number of times I have to call back on the other line.

  • griffinkate Kate Griffin (@griffinkate) reported

    @giffgaff I've been a customer since 2013 and so far I've been very happy with the emails I've been getting. I'm usually happy to receive messages about offers. But "Black Friday" is not a thing in this country, so why offer deals for it? Do it any other time of the year!

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @alibrock_ Hi there, Glad it's been fixed. Get back to us if you have any further issues. - giffgaff Ann

  • CammieRacing Cammie Racing (@CammieRacing) reported

    @dhlexpressuk @giffgaff for the inconvenience and attempted forgery of a signature? :P That's the issue, delivery drivers must be faking signatures on their handheld devices.

  • robjone67901918 rob jones (@robjone67901918) reported

    @giffgaff @mobile_o2 @currysplc stop cold calling me everyday trying to get me to upgrade. call centre staff are rude, hang up & don’t listen when I refuse to give all my details. My current contract isn’t up for renewal & when it is it certainly won’t be with you shower of ****!

  • shimself steve hayes (@shimself) reported

    @loupepper Giffgaff. Best customer service despite being all online. By a country mile. Honest even.

  • santoshkamath S𝙖𝙣𝙩𝙤𝙨𝙝 D𝙚𝙫𝙧𝙖𝙮𝙖 K𝙖𝙢𝙖𝙩𝙝 (@santoshkamath) reported

    @priyashmita Now prblm for vodafone UK,3 mobile,giffgaff and BTmobile in problem.

  • ED_of_all ED (@ED_of_all) reported

    @giffgaff what the hell is with this BS you want me to mess about with verifying my age why now are you putting in stupid stuff like this if your that worried about kids and NSFW content then make a different network for kids don't put this cr*p in people's way

  • marcsrhudson Marc Hudson (@marcsrhudson) reported

    Hello @giffgaff. Bought a ten pound goody bag. Sent two texts. Credit down to £8.45?? What's the point of a pay as you go goody bag if there are hidden charges? Can I take my number with me if/when I go elsewhere?