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Giffgaff

Giffgaff Outage Report in Hebburn, South Tyneside, England

Why is my Giffgaff service not working?

No problems detected

If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Full Outage Map

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Hebburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  • 41% Phone (41%)
  • 24% Internet (24%)
  • 22% Wi-fi (22%)
  • 12% Total Blackout (12%)
  • 1% E-mail (1%)

Live Outage Map Near Hebburn, England

The most recent Giffgaff outage reports came from the following cities: Sunderland, and Newcastle upon Tyne.

CityProblem TypeReport Time
Sunderland Phone 3 days ago
Newcastle upon Tyne Phone 27 days ago
Borough of North Tyneside Phone 3 months ago
Gateshead Internet 1 year ago
North Shields Phone 1 year ago
Newcastle upon Tyne Phone 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

  • gazza_d
    Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

  • JulieVintageTea
    Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

  • chrismayes
    .💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, England

    Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

  • gazza_d
    Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

  • gazza_d
    Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • TyneTom
    Tom Bailey (@TyneTom) reported from Whitley Bay, England

    @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

  • JulieVintageTea
    Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Tyr533
    {{{Andy}}} (@Tyr533) reported

    @giffgaff Just need better service and everything will be tickety-boo

  • FourQ
    #NoWarPlease #StopTheWar 𝔣𝔬𝔲𝔯𝔮 ♿ (@FourQ) reported

    I have no issue with 2FA, I welcome it with open arms. Unfortunately SMS is far from secure to start with and limits functionality. Give me a token any day. So many apps to use, Google, Authy, Yubikey. @giffgaff failed massively here.

  • Nath_557
    Nate_ (@Nath_557) reported

    @giffgaff Please could you help me with ticket 220925-001852 asap, I am overseas and this is causing me a lot of urgent problems. I have no idea what to do with my golden ticket and being unable to start a new one or cancel existing.

  • FourQ
    #NoWarPlease #StopTheWar 𝔣𝔬𝔲𝔯𝔮 ♿ (@FourQ) reported

    So frustrating topping up @giffgaff phone. Forced 2FA is SMS, not proper authenticator codes. 2FA challenge, GG sent a text, to a phone I can't see. They can't send me the code because... out of credit. If it was proper 2FA I could use my phone to authenticate to top up. Fail! 🙄

  • UrbanCityRider
    Urban Pariah (@UrbanCityRider) reported

    @LeGripperayJ @EE Giffgaff is rubbish and slow for data. What is the point of an 80GB goody bag if most of the time it trickles down at 1.5Mbps?

  • Jawdeeman
    Gilbert P McLean ‘Virtue Mine Honour’ - 93'Migrant (@Jawdeeman) reported

    @oldguy537 @PhilCygnus I had the same problem with a UK provider GiffGaff when I was visiting that miserable country. Even had proof I cancelled the account. Still trying to charge me…. UK is a country where the consumer has no rights! Won’t be going there again!

  • RachaelLinton4
    Rachael Linton (@RachaelLinton4) reported

    @giffgaff my phone has been showing no service for hours, indoors and outdoors! I now need to contact someone has a matter of urgency as they are in an emergency and I can’t!!!!!!!!!!

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @reedvinc Hi Vincent. Are you having trouble receiving the code via text or email? - giffgaff Tasbiya

  • thcwknd
    naz (@thcwknd) reported

    i get sm **** for being on giffgaff but i literally have never had any problems

  • chichi_writes
    Chichi (@chichi_writes) reported

    @benno44775 @giffgaff I've done that. giffgaff says the signal is good but O2 says the signal is poor in my area. I am still struggling to get a signal. I've never had this issue before and I've been with giffgaff for years.