Giffgaff Outage in Hebburn, South Tyneside, England

@giffgaff Is there an problem with the network with sending and receiving texts messages. Both my wife and I are getting undelivered, each time when we sending texts over the last week. Little annoying to say the least.

My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

@WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

@WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

@WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

@giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

@gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

@zi_fng I have data. I don’t think it’s the WiFi tbf it’s the service. GiffGaff🤢

@giffgaff I have been trying to get through to one of your ‘agents’ for well over 36hrs now. This is getting ridiculous. You say this is for better customer service but so far haven’t heard a word from anyone and my issue is still unresolved. Where do we go from here?

@drmatthewhardy We alighted on Giffgaff originally because my daughter was in Canada termtime, and wiith Giffgaff you have a permanent mobile number but can buy a month’s service ( a “Goodybag”) at a time without renewing, so she just paid £10 each month she was back home, for about 10gb.

@r1luafc @giffgaff They don’t do anything. It’s a mast issue everyone else can have a full service just not you mum, she can send txt and make calls, but god forbids her from receiving them!!!

@giffgaff you guys having internet issues? For the last two days I've had nothing but trouble trying to connect to the internet. Getting quite frustrated to be honest.

Opened box with refurb phone from GiffGaff. Taking the phone out, the charging cable and SIM extractor fell out from the other side. But only the SIM extractor made it to the floor. The cable vanished on the way down. Completely baffled. Tiny wormhole?

@giffgaff hi I'm having issues with my phone, I can hear people when they call but they can't hear me. My Mike works because I can mKe WhatsApp calls no problem and I can voice record.. please help. Simon

@xlizagx @ThreeUK @giffgaff And customer service ✊🏾💦💦💦💦

@xlizagx @ThreeUK @giffgaff My friends have so much trouble with them no signal or something to do with their data

@giffgaff I get mast issues can effect different sevixes I have worked for a number of mobile providers but the as I said in my original tweet 3 different sims and 3 different handsets. Also this has been ongoing for over a week now so I think its something a bit more than the mast issue