Giffgaff

Giffgaff Outage Report in Hebburn, South Tyneside, England

Problems detected

Users are reporting problems related to: wi-fi, phone and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Hebburn, South Tyneside, England 12/27/2025 04:10

December 27: Problems at Giffgaff

Giffgaff is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (57%)

    Wi-fi (57%)

  2. Phone (18%)

    Phone (18%)

  3. Internet (17%)

    Internet (17%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

  • TyneTom Tom Bailey (@TyneTom) reported from Whitley Bay, England

    @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

  • chrismayes .💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, England

    Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

  • MXOFO Lee (@MXOFO) reported from Newburn, England

    My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

  • LeslieBrown953 Leslie Brown 🐝💛🖤💛🖤💛🐝 (@LeslieBrown953) reported from Hebburn, England

    @giffgaff Is there an problem with the network with sending and receiving texts messages. Both my wife and I are getting undelivered, each time when we sending texts over the last week. Little annoying to say the least.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • elibaz95 eli (@elibaz95) reported

    @giffgaff Yes I have they keep delaying the resolution. They said Monday yesterday then now they said I’ll have customer relations reach out in 5 days. This is ridiculous I even quoted UK law word for word in which giffgaff is in violation of ad it’s been more than 14 days of return dlivry

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @DanHallas We're very sorry to hear this, Dan. Please can you provide your full UK postcode via DM, so we can check for issues in the area - giffgaff Jade

  • thedhruvs DS (@thedhruvs) reported

    @giffgaff Yes I did and since then the text are not working. I am flagging this issue everyday but your support team hasn’t made any progress. It has been around three weeks.

  • RachieBlossom Rachie (@RachieBlossom) reported

    @giffgaff I've paid yesterday to change my goodybag and start it early. Payment shows as been taken from my bank but your saying my goodybag hasn't started yet. Please help,

  • NMFPodcast New Music Friday (NMF) (@NMFPodcast) reported

    Dear @giffgaff im really sorry but after several years with you I can no longer stand whatever is going in with the service......the WiFi is pants it eats my data and never works half the time and I don't feel it's value for money anymore best regards @denisdevlin1

  • O2 O2 in the UK (@O2) reported

    @timwhitlock Okay Tim, you'd need to contact GiffGaff regarding any issues you're having with the network.

  • DanHallas Dan Hallas (@DanHallas) reported

    @giffgaff Signal in HD9 is non-existent, what's crack?

  • mbeswick64 Mark Beswick (@mbeswick64) reported

    @giffgaff is there a problem in Coventry? I have had no mobile signal since last night.

  • kunlexzy01 𝓖𝓸𝓭 𝓸𝓯 𝓦𝓪𝓻 (@kunlexzy01) reported

    Helli @giffgaff, I tried topping up £10 yesterday, due to poor network, I got charged £10, 3 different times. Please, how do I get back my £20?

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @grebbs We're very sorry to hear this. Please can you provide your full UK postcode. So we can check for issues in the area - giffgaff Jade