1. Home
  2. Companies
  3. Giffgaff
  4. Hebburn, England
Giffgaff

Giffgaff Outage Report in Hebburn, South Tyneside, England

Why is my Giffgaff service not working?

No problems detected

If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Full Outage Map

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Hebburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  • 40% Phone (40%)
  • 24% Internet (24%)
  • 22% Wi-fi (22%)
  • 12% Total Blackout (12%)
  • 1% E-mail (1%)

Live Outage Map Near Hebburn, England

The most recent Giffgaff outage reports came from the following cities: Sunderland, and Newcastle upon Tyne.

CityProblem TypeReport Time
Sunderland Phone 5 days ago
Newcastle upon Tyne Phone 28 days ago
Borough of North Tyneside Phone 3 months ago
Gateshead Internet 1 year ago
North Shields Phone 1 year ago
Newcastle upon Tyne Phone 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

  • JulieVintageTea
    Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

  • TyneTom
    Tom Bailey (@TyneTom) reported from Whitley Bay, England

    @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

  • JulieVintageTea
    Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

  • chrismayes
    .💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, England

    Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

  • gazza_d
    Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • BobPrydderch
    Bob Prydderch (@BobPrydderch) reported

    @benno44775 @giffgaff That is a load of crap. Law states you are entitled to a quality of service, no service is not a quality of service, it is what it says, no service. 0% service is no service. If you buy a product and the vendor says “ we have got no product” is that a service? Period!

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @BobPrydderch Just select the categories closest to your issue and you can fill in the comment box at the end, and your case will be directed to the correct team - giffgaff Nicole

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @BobPrydderch We understand how frustrating this is Bob. Once the mast is back up and running, if you can get in contact with an agent through your account they may be able to help you further with this - giffgaff Nicole

  • TJ07052020
    JUNE🌸 (@TJ07052020) reported

    @giffgaff my network still not up and running from yesterday morning Its saying no sim card and yes my phone is unlocked

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @BobPrydderch We understand how frustrating this is Bob, but unfortunately we have no further information via social media to give you. Please keep in contact with the agents through your open case for further help and updates - giffgaff Nicole

  • BobPrydderch
    Bob Prydderch (@BobPrydderch) reported

    @giffgaff When you chose a category it then takes you off on a tangent of yes/no questions totally unrelated to “ no service “ . You tell me what categories to go down to report a claim for no service please.

  • CyberOutsider
    Dave (@CyberOutsider) reported

    @Teddybreath Everyone I know has moved to Giffgaff (which runs on the O2 network anyway). The only downside I've doing with them is that they don't have the capability for WiFi calling. But then everyone uses video chat apps anyway, don't they?

  • DavidTh55952799
    David Thomas (@DavidTh55952799) reported

    @giffgaff You took £10 yesterday and confirmed it to me via email. Then reset my balance to £0 and again today. So £20 and no service and your telling me it's going to take 24 hours? No no no no

  • DavidTh55952799
    David Thomas (@DavidTh55952799) reported

    @giffgaff wasn't confusing when I first applied for the Giffgaff SIM deal. I chose a MB deal and goodie bag for £10 a month. I've had a look at the goodbag deal since raising this problem and know another £10 has left my account. So in two days £30 has left my account. I didn't confirm it

  • BobPrydderch
    Bob Prydderch (@BobPrydderch) reported

    @giffgaff Just tried, no option available for requesting a no service claim. No other option suitable. Can you just make this a bit easier please?