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Giffgaff

Giffgaff Outage Report in Hebburn, South Tyneside, England

Why is my Giffgaff service not working?

Problems detected

Users are reporting problems related to: phone, internet and wi-fi.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Full Outage Map

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Hebburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Giffgaff

Giffgaff is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  • 39% Phone (39%)
  • 23% Internet (23%)
  • 23% Wi-fi (23%)
  • 12% Total Blackout (12%)
  • 1% E-mail (1%)

Live Outage Map Near Hebburn, England

The most recent Giffgaff outage reports came from the following cities: Newcastle upon Tyne.

CityProblem TypeReport Time
Newcastle upon Tyne Phone 22 days ago
Borough of North Tyneside Phone 3 months ago
Gateshead Internet 1 year ago
North Shields Phone 1 year ago
Newcastle upon Tyne Phone 1 year ago
Chester-le-Street Phone 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

  • gazza_d
    Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • TyneTom
    Tom Bailey (@TyneTom) reported from Whitley Bay, England

    @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

  • JulieVintageTea
    Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

  • chrismayes
    .💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, England

    Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

  • MXOFO
    Lee (@MXOFO) reported from Newburn, England

    My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

  • gazza_d
    Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

  • JulieVintageTea
    Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

  • gazza_d
    Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • luke_hillwalker
    Luke Hillwalker (@luke_hillwalker) reported

    @giffgaff Hi GiffGaff thanks for the email reminding me I have credit and not using it – bad timing as O2 your network carrier has been down in my area for 4 days and ‘maybe fixed by the weekend’ Not good Not happy

  • NickFights
    Nick Wilson (@NickFights) reported

    Phone signal crap recently on @giffgaff Google's EE sim only plans.... magically have got 4G now.🥸

  • Seanylane
    Seán Patrick Lane (@Seanylane) reported

    @giffgaff my mobile data has barely worked for the last 2 days and I can’t seem to ask a question in the community area as the buttons don’t respond. Can I get a little help please

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @Blacktern1 Oh dear. What issues are you facing when trying to change your credit to a goodybag? Have you reached out to our agents regarding this through your account? - giffgaff Jeanette

  • EmilyFrostxox
    Emily Frost (@EmilyFrostxox) reported

    @giffgaff I have been having problems with giffgaff for over a week now signal keeps going sometimes it doesn’t even work at all? Missed some very important phone calls this week because of it could you tell me what’s happening please

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @AlixAlixcool Hi Alix.We're currently investigating reports that a phone mast in this area isn't working. If you're experiencing a problem with service, try switching off your device and then switching it back on again - giffgaff Nicole

  • astra_ken1
    Spontaneous Ken (@astra_ken1) reported

    @giffgaff is there any outage in dn32 7qn thanks

  • AndyEastonLol
    Andy Easton (@AndyEastonLol) reported

    Always hated 3 anyway. Today is ma last act of defiance as a 3 customer I will be making the change to tesco or GiffGaff. Poor from 3. Can’t believe you’ve done this

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @Vsouvatzoglou How strange William, there doesn't appear to be any issues on our end. Can you please clear your cache, cookies and history and try again. Perhaps even another web browser to see if that helps - giffgaff Nicole

  • grovrac09
    Rachel (@grovrac09) reported

    @giffgaff Hi, are giffgaff phones unlocked as standard, so they can be used with any service provider?