Giffgaff outages and service status in Hebburn, England

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Hebburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

• 
  The Gosforth Hotel (@GosforthHotel) reported 1 minute ago from Newcastle upon Tyne, England

  . @giffgaff 4g data in NE3 area has been appalling for the last 48hrs but your coverage page indicates no issues? Voice and text is fine though. Any ideas?

• 
  Leslie Brown 🐝💛🖤💛🖤💛🐝 (@LeslieBrown953) reported 14 minutes ago from Hebburn, England

  @giffgaff Is there an problem with the network with sending and receiving texts messages. Both my wife and I are getting undelivered, each time when we sending texts over the last week. Little annoying to say the least.

• 
  Real Gaz on a proper bike #fbpe (@gazza_d) reported 29 minutes ago from South Shields, England

  @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

• 
  Lee (@MXOFO) reported 39 minutes ago from Newburn, England

  My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

• 
  Tom Bailey (@TyneTom) reported 43 minutes ago from Whitley Bay, England

  @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

• 
  Julie Clay (@JulieVintageTea) reported 47 minutes ago from Shiremoor, England

  @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

• 
  Real Gaz on a proper bike #fbpe (@gazza_d) reported 49 minutes ago from South Shields, England

  @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

• 
  Julie Clay (@JulieVintageTea) reported 55 minutes ago from Shiremoor, England

  Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

• 
  Real Gaz on a proper bike #fbpe (@gazza_d) reported 57 minutes ago from South Shields, England

  @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

• 
  .💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported 57 minutes ago from Whitley Bay, England

  Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve (@alpherah) reported 3 minutes ago

  @giffgaff They did. They said they can’t deal with device issues and to try using live chat. Which prompts me back to using the form. Endless cycle

• 
  billy horan (@billyhoranuk) reported 8 minutes ago

  @giffgaff my wife tried to enter into phone contract via yourselves, and because she has never used klarna the contract can’t be fulfilled. Hugely irresponsible that via your chat function a person suggested taking debt/credit with klarna to improve score and support the order..

• 
  Spongboob Squitpants (@SpongboobSpants) reported 15 minutes ago

  @giffgaff Is it worth me DM-ing you the person's name, for you to see if they are a potential customer and you can contact them via email to check their stored address?

• 
  curn96 (@ACurnick) reported 17 minutes ago

  @giffgaff @samuelb06214426 This is why I left giffgaff coz there is no decent customer service

• 
  Ryan Sael (@RyanSael) reported 19 minutes ago

  @robj3d3 @ThreeUK I switched to giffgaff before left and just use payg without monthly plan, never had a problem since. maybe try order a new sim via ukpostbox then forward to your current address, that might help.

• 
  Leila - レイラ (@twistedhumanoid) reported 19 minutes ago

  @giffgaff I have done. The fact that your customer service takes so long in this day and age is actually an outrage. The last time I experienced customer service like this was in the early 2000s.

• 
  𝙰𝚞𝚜𝚝𝚎𝚗 𝙼𝚊𝚝𝚑𝚒𝚎𝚜𝚘𝚗 (@AustenMathieson) reported 24 minutes ago

  @EE @giffgaff you must be aware of the scam company OnTopUp that uses your credentials to scam customers. We’ve had to TWICE cancel fake accounts in our names which we NEVER signed up for & they’ve taken money from both our bank accounts every month even after cancellation! We will be seeking legal advice against them & unfortunately you too as they are part of your circle.

• 
  Tom Adamczewski (@tmkadamcz) reported 28 minutes ago

  @Manderljung Yeah it's very bad, on average, though having trouble while outdoors in central London does not match my experience. I'm on giffgaff fwiw, I think it's one of the cheapest ones. Would definitely pay more for better!

• 
  giffgaff (@giffgaff) reported 28 minutes ago

  @wife_squirt Unfortunately, this isn't something we can investigate further through social media, and must advise that you keep in touch with our agents through the case, and provide any information that they need there, so we can help sort this out for you. – giffgaff Tasbiya

• 
  Pac Amaru Shakur (@Tupac_19961996) reported 29 minutes ago

  @RolandMbang01 @instablog9ja I have unlimited data with giffgaff uk and I pay £15 every month through direct debit and i connected my smart tv 📺 my laptop 💻 my other gadgets using this unlimited data 📈 this guy is talkin nonsense wtf he’s a criminal smh