Giffgaff

Giffgaff Outage Report in Hebburn, South Tyneside, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Hebburn, South Tyneside, England 03/31/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Internet (24%)

    Internet (24%)

  3. Wi-fi (23%)

    Wi-fi (23%)

  4. Total Blackout (13%)

    Total Blackout (13%)

  5. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Hebburn, South Tyneside, England

The most recent Giffgaff outage reports came from the following cities: Newcastle upon Tyne.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomBorough of North Tyneside Phone
United KingdomGateshead Internet
United KingdomNorth Shields Phone
United KingdomNewcastle upon Tyne Phone
United KingdomChester-le-Street Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

  • TyneTom Tom Bailey (@TyneTom) reported from Whitley Bay, England

    @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

  • chrismayes .💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, England

    Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • MXOFO Lee (@MXOFO) reported from Newburn, England

    My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Mark_Antony_3 Mark Bradfield (@Mark_Antony_3) reported

    @giffgaff YES IT IS. 3G HAS NEVER STOPPED ME STREAMING VIDEOS. YET YOUR SUPPOSED CAP ON 4G HAS STOPPED AND AS IT HAS BEEN 24 HRS, YOULL BE CHARGED LOSS OF USE

  • JimJamming James (@JimJamming) reported

    @giffgaff hello. Currently no signal in me15. Any ideas?

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Mark_Antony_3 We're unable to advise why this is occurring Mark and can can only say that our complaints team will be in touch as soon as possible with further help/support. The manual roam may help your service in the meantime, if you haven't tried this already. - giffgaff Jeanette

  • 1BenBaller Ben Baller (@1BenBaller) reported

    @Mark_Antony_3 @JoshBond94 @giffgaff You will need to wait for a response from an agent, Telefonica are unable to support in such cases as support cases are managed a differently.

  • Mark_Antony_3 Mark Bradfield (@Mark_Antony_3) reported

    @giffgaff YES U R. QUICK RESPONSE WHEN YOU WANT ME TO SPEND MONEY BUT NOW IVE FOUND YOU GUILTY OF BREACHING THE CONSUMER RIGHTS. YOU WANT TO IGNORE. IM NOT WAITING ANOTHER 5 DAYS. THAT WILL BE A WEEK WITH POOR SERVICE

  • Mark_Antony_3 Mark Bradfield (@Mark_Antony_3) reported

    So @giffgaff will now need to deal with a dispute and if they fail to accept the money being returned. Fraud will be involved

  • sam34029538 BillPiff (@sam34029538) reported

    @giffgaff 2/2 It randomly decided when to use roaming or bag data. Currently out of roaming and its using credit to connect to the internet, why cant i use my goodybag data. my account name is the same as this. please help as im essentially stranded in the Irish country side

  • velse Steve Allen (@velse) reported

    @tescomobile @giffgaff Didn’t let me know the card expired, wouldn’t let me update payment details. This is for my mum’s emergency phone, so it’s crucial that it works in a pinch.

  • Mark_Antony_3 Mark Bradfield (@Mark_Antony_3) reported

    @giffgaff @O2 can you assist as you own @giffgaff and they are refusing my refund for non existent service

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @dkxtwt That's strange. We're not aware of any issues with payments. Have you contacted our agents about this? Are you a giffgaff member or a new member? - giffgaff Jeanette