Giffgaff

Giffgaff Outage Report in Newcastle upon Tyne, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Newcastle upon Tyne, England 01/27/2026 22:45

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (54%)

    Wi-fi (54%)

  2. Phone (19%)

    Phone (19%)

  3. Internet (14%)

    Internet (14%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent Giffgaff outage reports came from the following cities: Borough of North Tyneside.

Loading map, please wait...
City Problem Type Report Time
United KingdomBorough of North Tyneside Phone
United KingdomGateshead Internet
United KingdomNorth Shields Phone
United KingdomNewcastle upon Tyne Phone
United KingdomChester-le-Street Phone
United KingdomNewcastle upon Tyne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

  • MXOFO Lee (@MXOFO) reported from Newburn, England

    My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

  • LeslieBrown953 Leslie Brown 🐝💛🖤💛🖤💛🐝 (@LeslieBrown953) reported from Hebburn, England

    @giffgaff Is there an problem with the network with sending and receiving texts messages. Both my wife and I are getting undelivered, each time when we sending texts over the last week. Little annoying to say the least.

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

  • TyneTom Tom Bailey (@TyneTom) reported from Whitley Bay, England

    @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

  • chrismayes .💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, England

    Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • AXFORD_MAT Mathew Axford (@AXFORD_MAT) reported

    @giffgaff Shut it down @RETRIBUTIONMACE @TBARRetribution

  • LilMsFickle Lil Ms Mally (@LilMsFickle) reported

    Bitten the bullet and preserved a new phone direct from apple, iPhone 12 mini, going for closing o2 account and paying it off asp their customer service are crap and I’ve had nothing but issues with them. I’m off with a giffgaff sim only deal so I’m not as tied in.

  • JK_3D JK3D (@JK_3D) reported

    @giffgaff I'm trying to login to my account and I reset my password but I've been locked out even though I logged in with the correct password. I can't use any of the help services and there aren't any contact numbers, what am I supposed to do?

  • Deiricog Derek Gleeson (@Deiricog) reported

    @McLaughlin_1888 I use @giffgaff can never use up the minutes or data and £20 a month pay as you go

  • LilMsFickle Lil Ms Mally (@LilMsFickle) reported

    Bitten the bullet and ordered a new phone direct from apple, an iPhone 12 mini, going for closing o2 account and paying old phone off as their customer service are crap and I’ve had nothing but issues with them. I’m off with a giffgaff sim only deal so I’m not as tied in. #sorted

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Vhai_T Good Morning. We're sorry to hear that. Can you please send us a DM with your full post code so that we can help? - giffgaff Tasbiya

  • adamskiodp Adamskiodp (@adamskiodp) reported

    @giffgaff As a member, when am I directly involved in running Giffgaff? As a member, I contribute to the customer support via the Community forums, but as far as I know I’ve never for example, decided what to charge for a goodybag.

  • ctrlitt christo (@ctrlitt) reported

    @giffgaff just gone to giffgaff and ordered a golden goodybag so I can use 5g ,topped it up to them find out I need a 5g sim card as well as you sent a 4g sim when I chose the goldengoody bad for 4g so now I've just wasted money on a number I won't be using .

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported

    @giffgaff You've had two years to help. From here on in it's all about bringing you and O2 down.

  • PeterGillingha7 Peter Gillingham (@PeterGillingha7) reported

    @giffgaff I can't use my giffgaff app to check my data and balance. It keeps telling me I need to activate my sim which I did over a week ago please can you help?