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Giffgaff

Giffgaff outages and service status in Newcastle upon Tyne, England

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Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Newcastle upon Tyne, including 0 direct reports.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Newcastle upon Tyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Newcastle upon Tyne, England

The most recent Giffgaff outage reports came from the following cities: Washington, and Newcastle upon Tyne.

CityProblem TypeReport Time
Washington Internet 1 month ago
Newcastle upon Tyne Phone 2 months ago
Newcastle upon Tyne Internet 3 months ago
Sunderland Phone 5 months ago
Newcastle upon Tyne Phone 5 months ago
Borough of North Tyneside Phone 7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Giffgaff Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • MXOFO
    Lee (@MXOFO) reported from Newburn, England

    My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

  • chrismayes
    .💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, England

    Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

  • GosforthHotel
    The Gosforth Hotel (@GosforthHotel) reported from Newcastle upon Tyne, England

    . @giffgaff 4g data in NE3 area has been appalling for the last 48hrs but your coverage page indicates no issues? Voice and text is fine though. Any ideas?

  • gazza_d
    Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

  • LeslieBrown953
    Leslie Brown 🐝💛🖤💛🖤💛🐝 (@LeslieBrown953) reported from Hebburn, England

    @giffgaff Is there an problem with the network with sending and receiving texts messages. Both my wife and I are getting undelivered, each time when we sending texts over the last week. Little annoying to say the least.

  • JulieVintageTea
    Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

  • JulieVintageTea
    Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

  • gazza_d
    Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

  • gazza_d
    Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • TyneTom
    Tom Bailey (@TyneTom) reported from Whitley Bay, England

    @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • rory1972ham
    rory hamilton (@rory1972ham) reported

    @cxdi55 @skytv @SkyHelpTeam I was a customer with three for around 25 years phone contract renewal for similar package was £35 now gone up to £80 with 2 increases to come during contract went to giffgaff £14 pm

  • giffgaff
    giffgaff (@giffgaff) reported

    @94bellababy123 Hi there. Oh dear, we understand that's frustrating. Especially when he was likely looking forward to it. Please advise him to report this to an agent via his account or via his delivery info link, and they will help him with this. - giffgaff Gavin

  • Joa_Lipa
    Jo 🤍 (@Joa_Lipa) reported

    @giffgaff Thank you I have sent a complaint and responded to the previous agent, although it’s taking 24+ hours for a response apparently

  • LupineLiz
    Liz Lowe (@LupineLiz) reported

    Why is @SamsungMobile continuing the roll out of ONE UI 7 when it's known to effectively brick phones by breaking esims? While we're at it why tf does @giffgaff require sms verification to replace broken esims THAT CANT RECIEVE SMS

  • SpongboobSpants
    Spongboob Squitpants (@SpongboobSpants) reported

    @giffgaff Is it worth me DM-ing you the person's name, for you to see if they are a potential customer and you can contact them via email to check their stored address?

  • Wine92023
    9 wine (@Wine92023) reported

    @giffgaff Raised ticket with Agent Juline, but refund was refused under Section 5.3 after PAC port-out. Loop won't fix this. Please escalate to a Formal Complaint for my credit refund, or send a Deadlock Letter so I can take it to Ombudsman.

  • MRP_YT
    MRP (@MRP_YT) reported

    @giffgaff Web based only ? How convenient. After lengthy email chain with David, received email from Aoife. Telling me that it can't help. WHAT? Are you actually care about customer requests?

  • Jushbo779
    Bobo Li (@Jushbo779) reported

    giffgaff: “We’re different from traditional mobile networks.” They weren’t joking. Most networks take your money and provide a service. giffgaff apparently takes your money and provides a lesson in reading the Fair Usage Policy. Truly innovative. 👏🇬🇧

  • belovedharlot
    🫀 𝔱𝔞𝔩𝔦𝔞-𝔟𝔩𝔲𝔢 ⚧︎ ☆⋆。𖦹°‧★⋆𐙚₊˚⊹♡ (@belovedharlot) reported

    @dbcxptures i've had no issues with voxi and i've been with them for years (it's a little expensive if you want a realistically useable amount of data though, imo, compared to giffgaff for e.g. it's worth it for the consistency in signal/availability though)

  • Jasonrfc90
    Jason ferguson (@Jasonrfc90) reported

    @virginmedia What am i paying u idiots for every single day my internet goes down honestly the worst service provider in the uk i would rather use my giffgaff internet than this **** show of a company