Giffgaff

Giffgaff Outage Report in Newcastle upon Tyne, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Newcastle upon Tyne, England 10/18/2025 07:15

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Phone (37%)

    Phone (37%)

  2. Internet (32%)

    Internet (32%)

  3. Wi-fi (20%)

    Wi-fi (20%)

  4. Total Blackout (12%)

    Total Blackout (12%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

  • TyneTom Tom Bailey (@TyneTom) reported from Whitley Bay, England

    @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

  • MXOFO Lee (@MXOFO) reported from Newburn, England

    My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

  • chrismayes .💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported from Whitley Bay, England

    Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

  • JulieVintageTea Julie Clay (@JulieVintageTea) reported from Shiremoor, England

    @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

  • GosforthHotel The Gosforth Hotel (@GosforthHotel) reported from Newcastle upon Tyne, England

    . @giffgaff 4g data in NE3 area has been appalling for the last 48hrs but your coverage page indicates no issues? Voice and text is fine though. Any ideas?

  • LeslieBrown953 Leslie Brown 🐝💛🖤💛🖤💛🐝 (@LeslieBrown953) reported from Hebburn, England

    @giffgaff Is there an problem with the network with sending and receiving texts messages. Both my wife and I are getting undelivered, each time when we sending texts over the last week. Little annoying to say the least.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • MattStibbs Matt Stibbs (@MattStibbs) reported

    Anyone on Giffgaff or other MVNOs get the “Boxing Day Booster” text message? Got one on EE, but not Giffgaff… can’t help think that some of the lower-cost PAYG networks might have been where that message might have been valuable and wondering if they got left out…

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @gnocfc Oh dear, that's not good to hear. Is there anything we can help you out with? - giffgaff Emer.

  • tim2040 Tim Turner (@tim2040) reported

    If the government booster text is an emergency alert, bit odd that so many mobile providers didn't send it. I'm on ee and got it. I'm also on GiffGaff, and I didn't.

  • NancyHilda Nancy Hilda (@NancyHilda) reported

    @giffgaff Should i order the SIM first and then give you my PAC Code ? when i click on the link to see how to transfer number, it asks for my GIFFGAFF Login

  • CraSh_Williams CraSh Williams (@CraSh_Williams) reported

    @Seanr712 @giffgaff I tried them, it was a couple of years back and whilst OK at the start I ended up with some issue that seemed to take forever to resolve - think it a similar issue to yrs, data bag thing. Gave up in the end and went PAYG with Vodafone, no issues whatsoever.

  • gnocfc GNO*CFC*⭐⭐ (@gnocfc) reported

    @giffgaff your customer service is a bit rubbish isn't it?

  • Johno147uk St (@Johno147uk) reported

    @giffgaff time to move on i have 3 accounts and our work force has 73 between them. Unfortunately no signal for the last 11 months in a certain area and lack of knowledge and understanding of the issue by the agents, @lebara here i come.

  • CraSh_Williams CraSh Williams (@CraSh_Williams) reported

    @Seanr712 @giffgaff Get down to Lewisham and switch to Vodafone, life too short to be dealing with gift gaff.

  • PluckleySave 🇺🇸 RunCakeSmarter 🌸🏃🍰🧠📑🇬🇧 (@PluckleySave) reported

    @KevinTosh14 They sent it to everyone with a sim from a main network. Regardless of how many jabs. If you’re with giffgaff for instance then you don’t get one.

  • Yorksims John Woods (@Yorksims) reported

    @doc_matt_jacko @giffgaff You don't need a giffgaff account, click the "Make a complaint" button then on the next page click the "continue" button (for non members) and you'll be taken through the process without needing an account.