Giffgaff outages and service status in Newcastle upon Tyne, England

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Newcastle upon Tyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newcastle upon Tyne, England

The most recent Giffgaff outage reports came from the following cities: Newcastle upon Tyne.

City	Problem Type	Report Time
Newcastle upon Tyne	Phone	5 days ago
Newcastle upon Tyne	Internet	1 month ago
Sunderland	Phone	3 months ago
Newcastle upon Tyne	Phone	4 months ago
Borough of North Tyneside	Phone	6 months ago
Gateshead	Internet	1 year ago

Community Discussion

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Giffgaff Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

• 
  Tom Bailey (@TyneTom) reported 8 seconds ago from Whitley Bay, England

  @gazza_d @KarlOnSea @girodilento I did hear that you are further down the priority list for bandwidth congestion with giffgaff than O2. (Also in a macho - mine is bigger than yours kind of way, I have more data than you are allowed buy, 40GB. Travelling a lot these days)

• 
  Julie Clay (@JulieVintageTea) reported 2 minutes ago from Shiremoor, England

  @giffgaff lost my 4g and can’t send or receive calls Sent you message with no reply Can anyone at Giff Gaff help....

• 
  The Gosforth Hotel (@GosforthHotel) reported 4 minutes ago from Newcastle upon Tyne, England

  . @giffgaff 4g data in NE3 area has been appalling for the last 48hrs but your coverage page indicates no issues? Voice and text is fine though. Any ideas?

• 
  Real Gaz on a proper bike #fbpe (@gazza_d) reported 6 minutes ago from South Shields, England

  @WilliamNB @giffgaff If it works elsewhere and other networks work then yes switch to one that works. But maybe don't pick another provider that uses O2 network.

• 
  Real Gaz on a proper bike #fbpe (@gazza_d) reported 7 minutes ago from South Shields, England

  @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

• 
  Leslie Brown 🐝💛🖤💛🖤💛🐝 (@LeslieBrown953) reported 24 minutes ago from Hebburn, England

  @giffgaff Is there an problem with the network with sending and receiving texts messages. Both my wife and I are getting undelivered, each time when we sending texts over the last week. Little annoying to say the least.

• 
  Julie Clay (@JulieVintageTea) reported 32 minutes ago from Shiremoor, England

  Still no joy with my phone, my days are numbered now with @giffgaff after many years loyal support #no4g

• 
  Lee (@MXOFO) reported 34 minutes ago from Newburn, England

  My @ThreeUK contract ends at the end of this month. Got an email the day before they announced they’re dropping their free roaming trying to convince me to renew. No thanks. I’m off to @giffgaff. I don’t give my custom to companies that fail to keep their word.

• 
  Real Gaz on a proper bike #fbpe (@gazza_d) reported 51 minutes ago from South Shields, England

  @WilliamNB @giffgaff No phone signal where you live? That sounds nice Actually

• 
  .💙#FBPPR #FBPE You have no authority here johnson (@chrismayes) reported 52 minutes ago from Whitley Bay, England

  Hey @giffgaff #DontFundGBNews or i terminate my contract Just sayin.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Patrick Reddy (@patrickjreddy) reported 3 minutes ago

  @dbcxptures Been with Giffgaff for ever. Never had an issue. Never had a price increase either.

• 
  kakarot (@kakarotx92) reported 8 minutes ago

  @giffgaff your mobile service is a disgrace. You should quit now instead of robbing

• 
  giffgaff (@giffgaff) reported 9 minutes ago

  @mawhinneyjamie2 We completely understand how frustrating this must be for you. Since you've raised a case, we must advise you keep in touch with our agents there, and provide any information that they need there, so we can help sort this out for you as soon as possible. – giffgaff Tasbiya

• 
  giffgaff (@giffgaff) reported 9 minutes ago

  @Adam31Bell Hi Adam. Choose to get the code sent to the email linked to your account instead. If you still have issues please send us a DM. - giffgaff Gavin

• 
  giffgaff (@giffgaff) reported 10 minutes ago

  @gemcq2 We understand. The bot is still learning, so sometimes can get things wrong. Based on your issue we would recommend stating that you need to return the phone, but that there is no option on your account and this should connect you correctly - giffgaff Hannah

• 
  giffgaff (@giffgaff) reported 10 minutes ago

  @Surprice123519 Hi there. At the moment we only deliver SIM cards to selected destinations, and unfortunately if the country isn't listed we are unable to ship a SIM there. We're unable to advise on when this service will be restored to more destinations - giffgaff Hannah

• 
  AM (@itsmeitsmeandy) reported 11 minutes ago

  @giffgaff still waiting no engineer appointment ask for that useless link i cant even send message, blocks me with a ticket issued message, no customer service is a big red flag but inspite of that will give you 1 week i hear nothing i shall go elsewhere who knows maybe stick with @bt_uk

• 
  TheDePINCat 🐈🌐 (@TheDePINCat) reported 11 minutes ago

  .@giffgaff have generally been good (10 years+ a subscriber). For the past few days, I have been unable to send texts from my UK number. I had to go onto a forum to diagnose what I thought was a device problem. Reset my network settings (no help). And then back top the forum to find a coverage map. Ideally, giffgaff would send alerts to impacted areas so we are aware with this information. And, with connectivity being fundamental to everything we do in the digital world, communication should be treated as high priority as a burst water pipe or gas leak. This is why community-owned networks are so crucial. There is an extra level of care and concern when the issue directly impacts you.

• 
  Jacob Smith (@Smit3930) reported 12 minutes ago

  @giffgaff so when are the mast issues in my area going to be fixed? Been like it for weeks now, if not months. Literally rode past every mast you operate from, no engineers on site near any of them on any of the days you claim "engineers are working on the problem as we speak"

• 
  MrRee (@MrReeSolutions) reported 17 minutes ago

  @oliverhenry @FelixAmazonCat Gonna be as bad a GiffGaff no doubt.