Giffgaff

Giffgaff Outage Report in Staines, Surrey, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Staines, Surrey, England 03/20/2026 08:55

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Phone (34%)

    Phone (34%)

  2. Wi-fi (33%)

    Wi-fi (33%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Staines, Surrey, England

The most recent Giffgaff outage reports came from the following cities: Hammersmith, London, Harrow, Wembley, Uxbridge, Woking and Farnborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomHammersmith Phone
United KingdomHarrow Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • BRADBFC1889 Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • tmj_ukr_jobs TMJ-UKR Jobs (@tmj_ukr_jobs) reported from Uxbridge, England

    If you're looking for work in #Uxbridge, England, check out this job via the link in our bio: Customer Engagement Executive @ giffgaff at O2

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • Love_SE4 @Love_SE4💙 (@Love_SE4) reported from London, England

    @giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • mrg9999 mrg9999 (G8NNT) (@mrg9999) reported from Woking, England

    Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • staylowkae baby wasteman. (@staylowkae) reported from London, England

    giffgaff finally back to more data less money but ofc its slow now 😐

  • Benjakev jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • uncoolbob Bob MacCallum (@uncoolbob) reported from London, England

    No signal, phone or data here @giffgaff

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • SoundsWukah Wukah (@SoundsWukah) reported from Brentford, England

    @giffgaff Just like with the last inquiry, that was very unhelpful. Yes, anyone has the ability to take the time to read through the website at the terms and conditions, but this Twitter feed is there to help with specific issues, so don't just refer people to the website. Tks.

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • misscathlund Catherine Lund ✨ (@misscathlund) reported

    Anyone else been having problems with #giffgaff today?

  • DjelliBelli Woodrow #TorySewageParty #DisabledNotDisposible (@DjelliBelli) reported

    @TeeDixie @Johntyk61 I’ve never bought new, always reconditioned. Just as good as new, but a lot cheaper. Check out Amazon reconditioned, and GiffGaff, good iPhones and iPads a lot cheaper

  • snowspain John Snowdon (@snowspain) reported

    @giffgaff got ‘no service’ on my phone for the last 2 days. Carried out all suggestions in the chat still no good. Anything else I can do?

  • Gemeek Gemjl (@Gemeek) reported

    @giffgaff This is unbelievable, I request to change the delivery date as I was out of town to be delivered today and now, when I check in the @DPDgroup_news app the status is Returning to you!!???? I am working from home just to receive the phone can you please help?? Thanks -

  • silvergoatish Marvellous mechanical mountain goat 🐐 (@silvergoatish) reported

    @virginmedia I am close to running out of my phone's data. I've just about used up a month's worth of GiffGaff, for essential communications, in the past 5 days while Virgin broadband has been down. I'm unable to connect to GiffGaff for a phone top up with a poor signal.

  • onlymyuncle loganlopeziscoming (@onlymyuncle) reported

    @sarahcerave welcome to the giffgaff voice messaging service, you have no new messages and 1 saved message. Press # to hear the saved messages

  • Lazychris14 Lazy chris 🎮🎮 🇺🇦🇺🇦 (@Lazychris14) reported

    @giffgaff Can you reply bk to my dm plz id like a Refund plz as I’ve had no service for my data for 2 weeks in my area

  • xvshii shii (@xvshii) reported

    is anyone else on giffgaff and is anyone’s service gone? kmt

  • larstall Liam Arstall (@larstall) reported from Havant, England

    @SkyHelpTeam Done many times. The coverage is awful and getting worse. Not sure what O2 are doing, but seems to be impacting Sky, Tesco and GiffGaff - other’s networks my friends use. Used to be very good

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @mikehj29 Hello, giffgaff do not support WI-FI calling. Our SIMs are 5G ready, and we use the O2 network. - giffgaff Ann