Giffgaff

Giffgaff Outage Report in Staines, Surrey, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Staines, Surrey, England 01/15/2026 05:20

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (57%)

    Wi-fi (57%)

  2. Phone (17%)

    Phone (17%)

  3. Internet (14%)

    Internet (14%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Staines, Surrey, England

The most recent Giffgaff outage reports came from the following cities: London and Hammersmith.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • mrg9999 mrg9999 (G8NNT) (@mrg9999) reported from Woking, England

    Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers

  • staylowkae baby wasteman. (@staylowkae) reported from London, England

    giffgaff finally back to more data less money but ofc its slow now 😐

  • UKVampire Iain "UKVampire" Culverhouse (@UKVampire) reported from Bracknell, England

    @Relentless0wl @giffgaff Nope no joke...no tongue in cheek. Just my general opinion on a network that I am very happy with

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • SoundsWukah Wukah (@SoundsWukah) reported from Brentford, England

    @giffgaff Just like with the last inquiry, that was very unhelpful. Yes, anyone has the ability to take the time to read through the website at the terms and conditions, but this Twitter feed is there to help with specific issues, so don't just refer people to the website. Tks.

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • Benjakev jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • uncoolbob Bob MacCallum (@uncoolbob) reported from London, England

    No signal, phone or data here @giffgaff

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • tmj_ukr_jobs TMJ-UKR Jobs (@tmj_ukr_jobs) reported from Uxbridge, England

    If you're looking for work in #Uxbridge, England, check out this job via the link in our bio: Customer Engagement Executive @ giffgaff at O2

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • BRADBFC1889 Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Mykiel_B MikeKAB (@Mykiel_B) reported

    @DelphineMusic @giffgaff I use my iPad Air with a giffgaff sim and it works great. Mine actually installed the carrier profile automatically. Do you have the latest iOS first and foremost? If not update that first. Then go to Settings~General~Reset~Reset network settings then pressing See if that works.

  • omnichad Chad Garrett (@omnichad) reported

    @JayPalmer17 @giffgaff It's not just you. I see people on ID Mobile in the UK and me in the US on Ting with the same issue.

  • lankylegohead Jason (@lankylegohead) reported

    @thealso @ThreeUK I didnt really have any complaints with GiffGaff when I was with them, except their signal was usually worse than people sat next to me on O2 (they use the same network, so thought that was weird).

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Bexstorr We're sorry to hear this, Rebecca. If your phone is asking for a SIM Network PIN then this means your phone is locked to the previous network you used. In this case, you'll need to get in touch with them or take it to a Mobile repair store near you. - giffgaff Tasbiya

  • kingrajib123 Arsenal (@kingrajib123) reported

    @giffgaff my sim is down all of a sudden no service for the past hour I’ve put it back in after getting it out but sim goes off after 10 mins

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @kingrajib123 Oh dear, that's not good. Can you please drop us a DM with your full post code, so we can check for any issues? - giffgaff Tasbiya

  • manansaddique Mannan Saddique (@manansaddique) reported

    @giffgaff Yes, ee sim works. It detects the sim but says network unavailable so i dont think there is a problem with the sim or the phone.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @spaffbadger1 We're very sorry to hear this. Please can you provide your full UK postcode via DM, so we can check for issues in the area - giffgaff Jade

  • SalXhussain sal hussain (@SalXhussain) reported

    Honestly I never thought too many people dislike giffgaff network. But also we must know that the main network is O2

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @JayPalmer17 Hi Jay. As the giffgaff SIM is working in another phone it seems that the issue is not with the SIM itself. We would recommend getting in touch with the manufacturer of the phone so that they can look into this for you - giffgaff Hannah