Giffgaff

Giffgaff Outage Report in Staines, Surrey, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Staines, Surrey, England 09/17/2025 15:30

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Wi-fi (23%)

    Wi-fi (23%)

  3. Internet (19%)

    Internet (19%)

  4. Total Blackout (15%)

    Total Blackout (15%)

  5. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Staines, Surrey, England

The most recent Giffgaff outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • uncoolbob Bob MacCallum (@uncoolbob) reported from London, England

    No signal, phone or data here @giffgaff

  • UKVampire Iain "UKVampire" Culverhouse (@UKVampire) reported from Bracknell, England

    @Relentless0wl @giffgaff Nope no joke...no tongue in cheek. Just my general opinion on a network that I am very happy with

  • BRADBFC1889 Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • tmj_ukr_jobs TMJ-UKR Jobs (@tmj_ukr_jobs) reported from Uxbridge, England

    If you're looking for work in #Uxbridge, England, check out this job via the link in our bio: Customer Engagement Executive @ giffgaff at O2

  • Benjakev jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • staylowkae baby wasteman. (@staylowkae) reported from London, England

    giffgaff finally back to more data less money but ofc its slow now 😐

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • SoundsWukah Wukah (@SoundsWukah) reported from Brentford, England

    @giffgaff Just like with the last inquiry, that was very unhelpful. Yes, anyone has the ability to take the time to read through the website at the terms and conditions, but this Twitter feed is there to help with specific issues, so don't just refer people to the website. Tks.

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • mrg9999 mrg9999 (G8NNT) (@mrg9999) reported from Woking, England

    Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • gavstar88 gavstar88 (@gavstar88) reported

    @giffgaff can anyone tell me why 4G won’t load a simple video on the internet. When it was “released” it was the fastest thing since sliced bread… now 5G is here… 4G is absolute crap? How does that work? Thanks

  • AshBowler Aislinn Bowler (@AshBowler) reported

    @giffgaff Hi, I cant connect to the network at all, whats going on?

  • sallytaylorbrum Sally Taylor (@sallytaylorbrum) reported

    @giffgaff please can someone tell me how to talk to a giffgaff agent. My refurbished phone is so crap and none of your guidance helps me. Please don't send me to the community or the Web page that says I can talk to an agent yet gives no way of contacting an agent 😭

  • T_C_Sheep The Clandestine Sheep (@T_C_Sheep) reported

    @giffgaff So they answered with a generic copy and paste answer. Maybe time for a new network

  • benno44775 Beano (@benno44775) reported

    @2milionmilebike @giffgaff Hi marmalade what's the problem with it?

  • Readyornotq Most likely (@Readyornotq) reported

    @giffgaff Internet still not working. I thought everything would be fixed by now.

  • slowcarrots slowcarrots (@slowcarrots) reported

    Supeeerrrr fishy that giffgaff have deleted their twitter. And I still haven’t had any signal from them for 8 days now due to a ‘mast issue’ that’s still not been fixed. Wtf is goin on w them

  • TCarvary Toby Carvary (@TCarvary) reported

    Can you fix up your 5g @giffgaff it's been crap today and now

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Sunny7175402400 Unfortunately, we're unable to deal with this via our social media channels, so we would advise that you update your case with anyfurther info you have, so that our agents can help further. - giffgaff Tasbiya

  • Nazza1993 Nayim Tollaz (@Nazza1993) reported

    @giffgaff I need a sim replacement but when it prompts me to enter email I don’t get an email can you guys help me out