Giffgaff

Giffgaff Outage Report in Staines, Surrey, England

No problems detected

If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Staines, Surrey, England 03/01/2026 10:15

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (38%)

    Wi-fi (38%)

  2. Phone (25%)

    Phone (25%)

  3. Internet (21%)

    Internet (21%)

  4. Total Blackout (13%)

    Total Blackout (13%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Staines, Surrey, England

The most recent Giffgaff outage reports came from the following cities: Harrow, London, Wembley, Uxbridge, Woking, Farnborough and Maidenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomHarrow Total Blackout
United KingdomLondon Internet
United KingdomWembley Internet
United KingdomUxbridge Internet
United KingdomLondon Internet
United KingdomWoking Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • uncoolbob Bob MacCallum (@uncoolbob) reported from London, England

    No signal, phone or data here @giffgaff

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • mrg9999 mrg9999 (G8NNT) (@mrg9999) reported from Woking, England

    Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers

  • SoundsWukah Wukah (@SoundsWukah) reported from Brentford, England

    @giffgaff Just like with the last inquiry, that was very unhelpful. Yes, anyone has the ability to take the time to read through the website at the terms and conditions, but this Twitter feed is there to help with specific issues, so don't just refer people to the website. Tks.

  • staylowkae baby wasteman. (@staylowkae) reported from London, England

    giffgaff finally back to more data less money but ofc its slow now 😐

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • Benjakev jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • tmj_ukr_jobs TMJ-UKR Jobs (@tmj_ukr_jobs) reported from Uxbridge, England

    If you're looking for work in #Uxbridge, England, check out this job via the link in our bio: Customer Engagement Executive @ giffgaff at O2

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • BRADBFC1889 Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • UKVampire Iain "UKVampire" Culverhouse (@UKVampire) reported from Bracknell, England

    @Relentless0wl @giffgaff Nope no joke...no tongue in cheek. Just my general opinion on a network that I am very happy with

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Shazzarinski La Shaz⭐️ (@Shazzarinski) reported

    @giffgaff come on!! Please help me at least have a working phone number…it’s 2022!!

  • troyhunt Troy Hunt (@troyhunt) reported

    His data also had a username in it which he explained in his response to me: "[redacted] was my GiffGaff (Uk mobile phone network - subsidiary of O2 - Telefonica) username - this and the fact the survey was about GiffGaff tends to point to it being related"

  • unicornfacuk Helen @ The Unicorn Factory | Surface Design (@unicornfacuk) reported

    @giffgaff I wouldn't have an issue if the information about slow porting was up front - then I could've chosen to do it when it wouldn't have been such a big issue to be without my phone number & messaging for more than one day It's the lack of transparency that's upsetting

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @unicornfacuk We are again sorry for the inconvenience caused, and we do sincerely hope that things are up and running again soon, and you're able to truly get started on our network - giffgaff Hannah (3/3)

  • tomlangford Tom Langford (@tomlangford) reported

    @giffgaff Just received my ‘excellent’ refurbished phone with 76% battery and a service warning. No option to return phone on my order details. I need the phone now and I am fuming. What can be done?

  • super_taxi SuperTaxi (@super_taxi) reported

    @giffgaff Visually, I can now see the 4g sign at the top of the screen. Hopefully normal service resumed....

  • tommiekiddy Tommie Kiddy (@tommiekiddy) reported

    @smartymobile @SMARTYMobileUK has disconnected disabled uncle's mobile of over 15 yrs. Terminated @giffgaff old number (since 26th July) instead of Transfering it. Customer Service & Support not helping at both MVNOs. He's lost access to Family support system & business affairs.

  • DanBettridge Dan Bettridge (@DanBettridge) reported

    @giffgaff Hi, there are no options that work for my issue and I have 2 days left until I lose my number. Can someone help please.

  • pollygunning Pollyanna Gunning (@pollygunning) reported

    @giffgaff I've now been 9 days with no phone or data access! This is unacceptable. All you tell me is you're working on it and don't have a timeframe for resolution. Please respond urgently regarding how to transfer to a different network.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @unicornfacuk We completely understand your frustration, as we know how important it is to have access to your services. However, as soon as the issue was identified, it was updated on our community forum. We apologise for the inconvenience this has caused you Helen - giffgaff Megan