Giffgaff

Giffgaff Outage Report in Staines, Surrey, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Staines, Surrey, England 12/13/2025 20:15

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (53%)

    Wi-fi (53%)

  2. Phone (20%)

    Phone (20%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Staines, Surrey, England

The most recent Giffgaff outage reports came from the following cities: London and Hammersmith.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHammersmith Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • SoundsWukah Wukah (@SoundsWukah) reported from Brentford, England

    @giffgaff Just like with the last inquiry, that was very unhelpful. Yes, anyone has the ability to take the time to read through the website at the terms and conditions, but this Twitter feed is there to help with specific issues, so don't just refer people to the website. Tks.

  • Benjakev jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • Love_SE4 @Love_SE4💙 (@Love_SE4) reported from London, England

    @giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • mrg9999 mrg9999 (G8NNT) (@mrg9999) reported from Woking, England

    Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • drneil667 Neil Jackson (@drneil667) reported from Harlesden, England

    @blogmywiki @giffgaff I’ve had the same problem since Saturday. I’m in North West London , so not the mast.

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • staylowkae baby wasteman. (@staylowkae) reported from London, England

    giffgaff finally back to more data less money but ofc its slow now 😐

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • BRADBFC1889 Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • tmj_ukr_jobs TMJ-UKR Jobs (@tmj_ukr_jobs) reported from Uxbridge, England

    If you're looking for work in #Uxbridge, England, check out this job via the link in our bio: Customer Engagement Executive @ giffgaff at O2

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • angry_britan John Speaker (@angry_britan) reported

    @giffgaff I mean ShittGaff, why is my 4G so bad in London? Me and 3G fell out years ago now you brining her back. Wtf

  • ChrisBapts Chris without H (@ChrisBapts) reported

    @WillsVincent94 I mean, I have Giffgaff but it rents its network from O2 so probably same situation before the merging?

  • Thebiggestimp barry Richards (@Thebiggestimp) reported

    @MartinSLewis I go from home (broadband) to work (broadband) so pay £6 on Giffgaff a month just for emergency s

  • 2_Wheeled_Wolf @2_Wheeled_Wolf @ mastodon.social 🇪🇺 (@2_Wheeled_Wolf) reported

    @giffgaff So this response in the end was nothing more than gaslighting. Despite having the facts in my tweets, you then pretend to want to help but then say sorry we can't do anything. Just say that next time. And @Klarna be nice if you replied but nope so I'll be contracting you soon.

  • MckennaSupriya Dr Supriya McKenna MBBS (@MckennaSupriya) reported

    @SODASam_ @virginmedia I’m just about to leave 02 and go on to Giffgaff. It uses the 02 network but is significantly cheaper and you just roll the contract monthly, so no long tie ins.

  • LizzyStandbrook Lizzy Standbrook (@LizzyStandbrook) reported

    @giffgaff I can’t get into my account reset isn’t working and now I have no data. What should I do? Go with Vodafone?? No number nobody to help me. Not what I expect from you guys

  • giffgaff giffgaff | We're up to good (@giffgaff) reported

    @darshanmf1 Not a problem. If you need anything else, please don't hesitate to reach out to us here. - giffgaff Dana

  • K_r_0_n_1_c Paul (@K_r_0_n_1_c) reported

    @MartinSLewis Look at all this mobile phone companys spamming this thread.. Walk away folks go Sim only.. Personally i use giffgaff 6g no bother no problems.

  • LawAndPolitics3 LawAndPolitics 🇺🇦 (@LawAndPolitics3) reported

    @giffgaff are terrible. Can’t reset password, can’t activate sim. Why is everything with your company so hard? Can’t get support because you can’t log in. Terrible terrible service.

  • Junebug_Minis Junebug Minis (@Junebug_Minis) reported

    @giffgaff Somebody please help me, I think my number has been deactivated