Giffgaff

Giffgaff Outage Report in Staines, Surrey, England

Problems detected

Users are reporting problems related to: wi-fi, phone and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Staines, Surrey, England 01/22/2026 05:55

January 22: Problems at Giffgaff

Giffgaff is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (56%)

    Wi-fi (56%)

  2. Phone (17%)

    Phone (17%)

  3. Internet (14%)

    Internet (14%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Staines, Surrey, England

The most recent Giffgaff outage reports came from the following cities: Maidenhead, London and Hammersmith.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidenhead Phone
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • BRADBFC1889 Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • Benjakev jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • SoundsWukah Wukah (@SoundsWukah) reported from Brentford, England

    @giffgaff Just like with the last inquiry, that was very unhelpful. Yes, anyone has the ability to take the time to read through the website at the terms and conditions, but this Twitter feed is there to help with specific issues, so don't just refer people to the website. Tks.

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • mrg9999 mrg9999 (G8NNT) (@mrg9999) reported from Woking, England

    Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers

  • tmj_ukr_jobs TMJ-UKR Jobs (@tmj_ukr_jobs) reported from Uxbridge, England

    If you're looking for work in #Uxbridge, England, check out this job via the link in our bio: Customer Engagement Executive @ giffgaff at O2

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • staylowkae baby wasteman. (@staylowkae) reported from London, England

    giffgaff finally back to more data less money but ofc its slow now 😐

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • Love_SE4 @Love_SE4💙 (@Love_SE4) reported from London, England

    @giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • drneil667 Neil Jackson (@drneil667) reported from Harlesden, England

    @blogmywiki @giffgaff I’ve had the same problem since Saturday. I’m in North West London , so not the mast.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • ElectroPhysics0 fischl (@ElectroPhysics0) reported

    @callmeaether // **** I MEANT why is your internet named giffgaff AUTOCORRECT PUT MOM

  • John__Northants No one you'll want to know. (@John__Northants) reported

    @Redlemon850 I bet she's feeling better for the drops tho. Paige sniffed two dogs today but that's all, also she's knackered mom's phone and had to port her number from Giffgaff to Vodafone due to network issues, as in cutting out GG uses O2 which is meant to be good, but it's impossible to..

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @PeterClaydon We can understand how inconvenient this must be Peter. When we check the postcodes for the Bristol and Paddington stations, we can see the network is busy in those areas, so this would be why the data is running slower than usual. - giffgaff Jeanette

  • Nomaan00 Nomaan Ali (@Nomaan00) reported

    @giffgaff ive got a 100GB data bundle and I cant do a **** with it because you guys have no signal strength. I have a video call coming up but thanks to you guys I am stuck in the middle of nowhere with no service strength.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Nomaan00 Hi Nomaan. We can confirm that the power has been restored in your area, so if you reboot and re test your services should be back up again. Should you continue to have any issues then please drop us a DM, and we'll investigate further. - giffgaff Tasbiya

  • H_Alsuwait حامد السويط (@H_Alsuwait) reported

    @giffgaff Hello, I am now in the State of Kuwait and I would like to receive and send international calls. How can I do this service? Please advise if possible

  • Nomaan00 Nomaan Ali (@Nomaan00) reported

    @giffgaff no service in aberdeen at all. What is going on. I dont want to have 4G banner on my phone when there is zero bandwidth coming.

  • Bodge_it_all Mr Bodge-it (@Bodge_it_all) reported

    @giffgaff I want to know if I can use mobile broadband without breaching the fair use policy. You want me to make an account in order to ask a question about becoming a customer though - err, no thanks. So, can I use 4 or 5 Gb per day?

  • Nomaan00 Nomaan Ali (@Nomaan00) reported

    @giffgaff wtf......again....just cpl of days i was talking to you about now 4G available in AB15 area of cults Aberdeen. Just one day and again we are back to same **** 🤬

  • Plusnet Plusnet (@Plusnet) reported

    @kelly_tengi Heya, hmm is that just indoors and is the good signal showing from Giffgaff 3G or 4G? If your signal's OK with us outdoors, I'd say it may be because we don't support the 800MHz frequency which can provide better signal indoors, where other providers may do 1/3