Giffgaff

Giffgaff Outage Report in Staines, Surrey, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Staines, Surrey, England 02/19/2026 08:30

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (41%)

    Wi-fi (41%)

  2. Phone (24%)

    Phone (24%)

  3. Internet (19%)

    Internet (19%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Staines, Surrey, England

The most recent Giffgaff outage reports came from the following cities: Uxbridge, London, Woking, Farnborough and Maidenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomUxbridge Internet
United KingdomLondon Internet
United KingdomWoking Internet
United KingdomFarnborough Phone
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • BRADBFC1889 Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • SoundsWukah Wukah (@SoundsWukah) reported from Brentford, England

    @giffgaff Just like with the last inquiry, that was very unhelpful. Yes, anyone has the ability to take the time to read through the website at the terms and conditions, but this Twitter feed is there to help with specific issues, so don't just refer people to the website. Tks.

  • staylowkae baby wasteman. (@staylowkae) reported from London, England

    giffgaff finally back to more data less money but ofc its slow now 😐

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • Benjakev jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • drneil667 Neil Jackson (@drneil667) reported from Harlesden, England

    @blogmywiki @giffgaff I’ve had the same problem since Saturday. I’m in North West London , so not the mast.

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • mrg9999 mrg9999 (G8NNT) (@mrg9999) reported from Woking, England

    Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers

  • Love_SE4 @Love_SE4💙 (@Love_SE4) reported from London, England

    @giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • tmj_ukr_jobs TMJ-UKR Jobs (@tmj_ukr_jobs) reported from Uxbridge, England

    If you're looking for work in #Uxbridge, England, check out this job via the link in our bio: Customer Engagement Executive @ giffgaff at O2

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Mykiel_B MikeKAB (@Mykiel_B) reported

    @JerryGiraffe @giffgaff Yes, in order to access any support aside the frequently asks questions and the knowledge base, you would have to create an account to access the community or contact the agents.

  • walk_nottingham Walk Nottingham Photography (@walk_nottingham) reported

    @giffgaff my phone was lost so ordered new SIM with the same number as found the phone (had to block last SIM) but it's still showing as only accepting emergency calls?

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @ConorPDunne Hi there. We don't have any plans to make any changes to our Roam Like At Home service. You would still be able to use your goodybag whenever you're roaming in the EU. - giffgaff Emer.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @mmper9 We're sorry to hear this, Miguel. Please provide your full postcode and we'll check for any issues in your area. - giffgaff Janine

  • t_2mb T (@t_2mb) reported

    @giffgaff @ginamartinuk Same problem here

  • AndrewShute2 Andy S (@AndrewShute2) reported

    @giffgaff @O2 would somebody like to sort out the transmitter strength that covers PR7 before I take my custom to another network, I’ve moved to within 0.5km of one of the Uk’s busiest motorway service areas & have one bar or it drops to 3G 😡 Ridiculous & slow!! .

  • planetf1 Nigel Jones (@planetf1) reported

    @Shammz006 @SMARTYMobileUK That's not so bad... not the best for home broadband but respectable for mobile - I would have stuck with smarty/3 if I had that (or less). They also benefit from having wifi calling/VoLTE which others like voxi, giffgaff etc are missing.

  • Adge081 Adge Braddock (@Adge081) reported

    @giffgaff I've had no mobile reception for two days - is there an issue?

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @schoelle Hi there. We're so sorry to hear that. No, there aren't any known issues at the moment. Please send us a DM with your postcode, and we can look into this further for you. - giffgaff Emer.

  • JerryGiraffe James Nairne (@JerryGiraffe) reported

    @Mykiel_B @giffgaff It seems that GiffGaff don't take security sufficiently seriously as it is a slow cumbersome process you have in which minutes matter. Using Twitter as the quicker reform of raising fraud and security concerns is not very good, is it?