Giffgaff Outage Report in Staines, Surrey, England
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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Wi-fi (53%)
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Phone (20%)
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Internet (18%)
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Total Blackout (7%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Staines, Surrey, England
The most recent Giffgaff outage reports came from the following cities: London and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Internet | |
| Hammersmith |
Total Blackout | |
| London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Neil Jackson
(@drneil667) reported
from
Harlesden, England
@blogmywiki @giffgaff I’ve had the same problem since Saturday. I’m in North West London , so not the mast.
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Laura Summers
(@LauraSummersNow) reported
from
London, England
@giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)
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George Akpalu
(@AkpaluGeorge) reported
from
London, England
Giffgaff is so slow and keeps breaking
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@Love_SE4💙
(@Love_SE4) reported
from
London, England
@giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back
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(high-room)
(@hyrume1) reported
from
Hounslow, England
@giffgaff your mobile services are ****
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Karen Reekie
(@catskidschaos) reported
from
Richmond, England
If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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RAVEAUD Emmanuel
(@Maliwil) reported
from
London, England
@giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤
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jason k
(@Benjakev) reported
from
Hammersmith, England
@PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used
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mrg9999 (G8NNT)
(@mrg9999) reported
from
Woking, England
Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers
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Wukah
(@SoundsWukah) reported
from
Brentford, England
@giffgaff Just like with the last inquiry, that was very unhelpful. Yes, anyone has the ability to take the time to read through the website at the terms and conditions, but this Twitter feed is there to help with specific issues, so don't just refer people to the website. Tks.
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𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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jenny vaughan
(@DrJennyVaughan) reported
from
Hammersmith, England
@giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.
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CW McGinnes
(@CWMcGinnes) reported
from
London, England
@giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help
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meg
(@Muvaharris) reported
from
London, England
I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff
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Tronald Dump.
(@TronalddumpUS) reported
from
London, England
@giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?
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TMJ-UKR Jobs
(@tmj_ukr_jobs) reported
from
Uxbridge, England
If you're looking for work in #Uxbridge, England, check out this job via the link in our bio: Customer Engagement Executive @ giffgaff at O2
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Brad
(@BRADBFC1889) reported
from
Hounslow, England
@oliviasolon @davidchow @giffgaff What did you do I’m having this problem still
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baby wasteman.
(@staylowkae) reported
from
London, England
giffgaff finally back to more data less money but ofc its slow now 😐
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Cr£am
(@EdoreFaine) reported
from
London, England
How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Lozza
(@laurenceamason) reported
@giffgaff Hi Jade. I did all of this last month with no luck. I just need you to check my bank details and work out why this is happening. Thanks to you, I’m not only £20 down on payments for an account I don’t have, I also have to pay unauthorised overdraft payments and a lowered credit
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DottyDewdrop 🇬🇧🐠🐟🐬🐳🦀🦈🎵🇬🇧
(@CoastalCanary) reported
@giffgaff It's ok, it's my problem and I don't know how to sort it, I've been cut off, quite rightly, for exceeding my data allowance but to leave me without a phone is a bit despicable isn't it? I'm in my 8th decade.
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giffgaff | The mobile network run by you
(@giffgaff) reported
@Izain1 We understand how frustrating that must have been, Rey. If you have now been able to access your account, you should now be able to do everything you need as normal. If you do continue having the same issues when requesting the code, please send us a DM. - giffgaff Emer.
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joel mabboott
(@mabbs130) reported
@giffgaff Hi i am trying to find out what to do with an order for a phone that has been received and not working can someone please contact me finding it very complicated and long winded tbh
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𝐚 𝐳 𝐚 𝐞 𝐥 𝐚
(@GXREYE) reported
@seokskies U SAID GIFFGAFF WAS CUTE. MY MAXIS IS JUST STUPID
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Craig Harrison
(@peg_leg5125) reported
@giffgaff Will do now. I was just getting an x where the signal is. Its going between that and 1 bar.
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DottyDewdrop 🇬🇧🐠🐟🐬🐳🦀🦈🎵🇬🇧
(@CoastalCanary) reported
Can anyone from @GiffGaff please help me. I have been cut completly off again (my own fault) at a time of year I really need a phone. I have raised a case with them but the solution is too complicated to get my head around atm. I just need a phone again. it's only a £10 issue.
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Neil Bailey
(@Niallivm) reported
@O2 Neighbours on O2 contracts tell me this is a long-running issue that also affects GiffGaff users
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Tesco Mobile
(@tescomobile) reported
@CraftyNigel I'm very sorry again Nigel. GiffGaff use the same network infrastructure as ourselves (O2). If this is the expected level of service for the area, it will most likely impact yourself if you were to join us. If this is everywhere you go, it will be SIM or phone related - Callum
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Will the @Scruffystudhand on holiday
(@Helmsleygardens) reported
so im chuckling today because on Saturday morning a @giffgaff rep said there is no issue with my local mast... however O2 has had problems over the weekend with the local mast used by giffgaff...