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Giffgaff

Giffgaff outages and service status in Staines, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • Giffgaff generated 0 outage signals in the last 24 hours around Staines, including 0 direct reports.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 13: Problems at Giffgaff

Giffgaff is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Staines, England

The most recent Giffgaff outage reports came from the following cities: Ruislip.

CityProblem TypeReport Time
Ruislip Internet 1 month ago
Ashford Phone 3 months ago
Esher Phone 3 months ago
Wembley Internet 6 months ago
Uxbridge Internet 6 months ago
Woking Internet 6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • catskidschaos
    Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • SoundsWukah
    Wukah (@SoundsWukah) reported from Brentford, England

    @giffgaff Just like with the last inquiry, that was very unhelpful. Yes, anyone has the ability to take the time to read through the website at the terms and conditions, but this Twitter feed is there to help with specific issues, so don't just refer people to the website. Tks.

  • hyrume1
    (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • tmj_ukr_jobs
    TMJ-UKR Jobs (@tmj_ukr_jobs) reported from Uxbridge, England

    If you're looking for work in #Uxbridge, England, check out this job via the link in our bio: Customer Engagement Executive @ giffgaff at O2

  • BRADBFC1889
    Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • UKVampire
    Iain "UKVampire" Culverhouse (@UKVampire) reported from Bracknell, England

    @Relentless0wl @giffgaff Nope no joke...no tongue in cheek. Just my general opinion on a network that I am very happy with

  • mrg9999
    mrg9999 (G8NNT) (@mrg9999) reported from Woking, England

    Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • ErfanVL
    Erfan (@ErfanVL) reported

    @Evilmonkeyfart Brother imagine you pull out your phone to send her a photo or something and your internet doesnt work, then she sees giffgaff ontop of it. Omfg she would leave insta.

  • twistedhumanoid
    Leila - レイラ (@twistedhumanoid) reported

    @giffgaff I have done. The fact that your customer service takes so long in this day and age is actually an outrage. The last time I experienced customer service like this was in the early 2000s.

  • SigniusNetworks
    Signius (@SigniusNetworks) reported

    @Jenny_1884 Dont stress about it @GiffGaff 5G is significantly slower than their 4G. Been like it for years, same on multiple different handsets & waste of time reporting it. Smarty has much better 5G coverage & speeds in my area. But overall 5G is really ****.

  • giffgaff
    giffgaff (@giffgaff) reported

    @emsywemsy10 We just tested this on our end, and it should take you directly to the page to request a PAC. Alternatively you can log into your account then go to My Account, then profile and settings, and scroll down to 'Get a PAC code' - giffgaff Hannah

  • johnait72020789
    John Aitken (@johnait72020789) reported

    @giffgaff my bank account the other day was hacked but the bank stopped it so my account is blocked until I get my new card. My month payment hasn’t gone through because of this issue

  • jtbbtnt54249
    homelander (@jtbbtnt54249) reported

    @giffgaff @reubenwvw Does your garbage company have any sense of ethics at all? You ban people’s accounts without offering any proper way to resolve the issue, and now you won’t even refund the remaining balance—you’re just keeping all the money for yourselves?

  • hakology
    hakology (@hakology) reported

    @kokeshimum @O2 i live less than 100ft from a cell phone mast ... yet i get 0 signal ... weird that? and im on 02 aka giffgaff

  • point0fentry
    Point of Entry 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@point0fentry) reported

    @Lairdysnr Left Vodafone for GiffGaff years ago. I'll never go back to a phone contract. Every 5 or 6 years I buy a reconditioned phone (usually from GiffGaff) to replace the current handset.

  • iluyimbazi
    I L (@iluyimbazi) reported

    Hello @giffgaff how do I request a refund for my £12.64 unused credit? Number has been successfully ported to another provider this morning. Your chat not in the app was of no help. Can I speak to someone, please?

  • giffgaff
    giffgaff (@giffgaff) reported

    @MRP_YT You will not need access to your account to contact our agents through the link. Our agents will then get back to you via email as soon as possible to go through account verification to help you access your account. - giffgaff Ann