Giffgaff

Giffgaff Outage Report in Staines, Surrey, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Staines, Surrey, England 02/01/2026 02:20

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (51%)

    Wi-fi (51%)

  2. Phone (20%)

    Phone (20%)

  3. Internet (16%)

    Internet (16%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Staines, Surrey, England

The most recent Giffgaff outage reports came from the following cities: London and Maidenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomMaidenhead Phone
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • tmj_ukr_jobs TMJ-UKR Jobs (@tmj_ukr_jobs) reported from Uxbridge, England

    If you're looking for work in #Uxbridge, England, check out this job via the link in our bio: Customer Engagement Executive @ giffgaff at O2

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • Love_SE4 @Love_SE4💙 (@Love_SE4) reported from London, England

    @giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • Benjakev jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • SoundsWukah Wukah (@SoundsWukah) reported from Brentford, England

    @giffgaff Just like with the last inquiry, that was very unhelpful. Yes, anyone has the ability to take the time to read through the website at the terms and conditions, but this Twitter feed is there to help with specific issues, so don't just refer people to the website. Tks.

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • uncoolbob Bob MacCallum (@uncoolbob) reported from London, England

    No signal, phone or data here @giffgaff

  • staylowkae baby wasteman. (@staylowkae) reported from London, England

    giffgaff finally back to more data less money but ofc its slow now 😐

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • mrg9999 mrg9999 (G8NNT) (@mrg9999) reported from Woking, England

    Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • BRADBFC1889 Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • NeilARenwick Neil Renwick (@NeilARenwick) reported

    @giffgaff I got a text yesterday saying my goody bag has expired - it should auto-renew each month. I've logged an agent request but no reply yet and I'm completely without service presently. How can I get this resolved faster?

  • adlynch Ad (@adlynch) reported

    @giffgaff any particular reason when calling 119, it puts you through to an emergency line?

  • MLuker85 Mark Luker (@MLuker85) reported

    Hi @giffgaff my partner has just transferred her GG SIM card to a new iPhone, it’s now asking her to activate the sim and she can’t access her goodybag account, She’s been using the same sim for the past 2 years, any idea on how to fix this?

  • alballentyne Higher Transmissions (@alballentyne) reported

    @ThreeUKSupport It would be great for someone to call me who can actually do something about it rather than reading off a script and computer screen. As at the moment my solution is to freeze the account and go to giffgaff. Which after 12 years with Three seems more logical.

  • thatguyuk Chris Field (@thatguyuk) reported

    Hey @giffgaff I bought a refurb phone from you for Christmas and it has a microphone and ringer fault. I want to return it and get a replacement. How can I when you just send me round in circles. Help!

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @salshahsen Hi Sal, we're sorry to hear you've had such trouble. Please DM us so we can try to help further. giffgaff Natalie.

  • bobriley1985 Robert Riley😎 (@bobriley1985) reported

    @giffgaff Do you have FREE 5G Sim Cards I can order from your Website? I don't seem to be able to find them. O2, Vodafone and other providers have them on their websites to order for FREE. Can you help? #5G #FreeSim

  • IrishBarnes James (@IrishBarnes) reported

    @giffgaff I haven’t had any service for 72 hours now. Your website said there was a mast not working yesterday but all is fixed now apparently and I’m still not getting any service at all. Please help as I’m paying for something I’m not getting. And it’s very annoying! 😡

  • camelialrgn 𝙲𝚊𝚖𝚎́𝚕𝚒𝚊 ◟̽◞̽ (@camelialrgn) reported

    @giffgaff hello I have a problem with my account can you please dm

  • fayecavender Faye (@fayecavender) reported

    @giffgaff I’ve been trying to contact you since Boxing Day. Issues still not resolved! The refurbished phone I bought for my daughter loses charge after 10 mins and now won’t turn on at all! We received it in early November but not used until Xmas day. Please help.