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Giffgaff

Giffgaff Outage Report in Halesowen, Dudley, England

Why is my Giffgaff service not working?

Problems detected

Users are reporting problems related to: phone, internet and wi-fi.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Full Outage Map

Problems in the last 24 hours in Halesowen, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Halesowen, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at Giffgaff

Giffgaff is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  • 40% Phone (40%)
  • 24% Internet (24%)
  • 22% Wi-fi (22%)
  • 12% Total Blackout (12%)
  • 1% E-mail (1%)

Live Outage Map Near Halesowen, England

The most recent Giffgaff outage reports came from the following cities: Birmingham, Sutton Coldfield, and Oldbury.

CityProblem TypeReport Time
Birmingham Phone 24 days ago
Birmingham Total Blackout 1 month ago
Sutton Coldfield Internet 1 month ago
Birmingham Wi-fi 1 month ago
Oldbury Phone 2 months ago
Birmingham Total Blackout 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Halesowen, England

Latest outage, problems and issue reports in Halesowen and nearby locations:

  • Splashy23_
    ✨Splashy💥 (@Splashy23_) reported from Birmingham, England

    My boy @SirMcFreddie still using Giffgaff … an possibly in the same sentence as the worst network ever..

  • myles_morris
    Myles (@myles_morris) reported from Birmingham, England

    GiffGaff unlimited everything for £25 be sneaking in some 2G data like we won't notice. Everything will just move slow randomly for about 10 mins then it's rapid again.

  • A_J_92
    Ash❗️ (@A_J_92) reported from Birmingham, England

    @georgiaahale @giffgaff @TalkTalk @ThreeUK Oh shit! If it was within 14 days you can defo cancel penalty free as that's within the cooling off period. Make a complaint if you haven't already, don't let them get away with it. Sometimes they need that kick if all else fails email the CEO I can provide email ad.

  • royale_musiq
    Elisha Royale 💋 (@royale_musiq) reported from Birmingham, England

    If anyone else is having this problem call 1626 to turn your voicemail off. You can reactivate if you want by calling 1616. #GiffGaff #GiffGaffSupport

  • alisonpinky85
    💓🦄aly🦄💓 (@alisonpinky85) reported from West Bromwich, England

    @giffgaff I don't know they all manage there acts very well to me it's Going to be hard now they going choose there other half there acts now its horrible I tweet soon who I like best in each catogry

  • unit_1974
    🐺Wolfish (@unit_1974) reported from Selly Park, England

    Seem to be finding it increasingly difficult to maintain a 3G signal from @giffgaff in Birmingham City Centre and around University station / Birmingham University area. Already had to give up on 4G in the city. Not really good enough. Couldn’t even tweet this from location!

  • CriticJonni
    Jonathan Currinn (@CriticJonni) reported from Birmingham, England

    So apparently I've been with @giffgaff for 8 years! It feels like a lot longer, it:s incredible value for money and swapping over was one of the best things I ever did... I need the price of phones to go down so I can buy a new one, would never consider a contract! No need to!

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • cycleoptic
    cycleoptic💙💚 (@cycleoptic) reported

    @giffgaff I have been getting lots of calls not ringing recently that go straight through to my answerphone, which then shows I have a message, ( and can be called and heard) but no missed call on my phone ! Is there a network problem ?

  • ShanParkes91
    Lord Shannon Parkes (@ShanParkes91) reported

    What network is doing better than giffgaff? I need to know so I can switch. I’m PAYG too.

  • josephjscollen
    Joe Scollen (@josephjscollen) reported

    @Baz92037485 @giffgaff Had a refund for the month! Great customer service from @giffgaff. Very understanding! May I add this was the only time I’ve ever had a problem during the years!

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @xannov Hi Simon. This is not something we support, and we have no current plans to do so - giffgaff Jade

  • alexalderthay
    A l e x (@alexalderthay) reported

    Hey @O2 I'm currently a @giffgaff customer but there EU roaming policy is terrible. Is it true if I'm a @virginmedia customer, I'll get double data and 25gb roaming when on holiday in the EU?

  • AndyPayne67
    andy payne (@AndyPayne67) reported

    @giffgaff Your customer support is appalling, I urgently need to top up my son’s phone and cannot speak to anyone. No one returns messages, 24 hour sla is very poor. If this doesn’t get resolved quickly, I will take our phone numbers to another provider.

  • Kearney96
    Ryan (@Kearney96) reported

    @petecarson Their voicemails never leave me, I hold the entirety of Yorkshire responsible for that giffgaff voicemail

  • danpalmer
    Dan Palmer (@danpalmer) reported

    @giffgaff Also PSA for anyone who has moved to @giffgaff and thinks their signal is terrible, for some reason they don’t enable 5G by default! If you’re on a modern phone just log in to your profile and enable it.

  • Andrew50139839
    Master james (@Andrew50139839) reported

    Is there any any women on here on the network giffgaff on their mobile

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @jchannon Ensure any texts you're receiving are from DPD themselves, and not from a mobile number showing a DPD link. As long as you are able to see the phone is due to arrive today, you should have no issues receiving both today. - giffgaff Jeanette