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Giffgaff

Giffgaff Outage Report in Epsom, Surrey, England

Why is my Giffgaff service not working?

No problems detected

If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Full Outage Map

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  • 41% Phone (41%)
  • 24% Internet (24%)
  • 22% Wi-fi (22%)
  • 12% Total Blackout (12%)
  • 1% E-mail (1%)

Live Outage Map Near Epsom, England

The most recent Giffgaff outage reports came from the following cities: Hammersmith, Wandsworth, Southwark, and Reigate.

CityProblem TypeReport Time
Hammersmith Phone 3 days ago
Wandsworth Phone 7 days ago
Hammersmith Phone 21 days ago
Hammersmith Phone 1 month ago
Southwark Internet 1 month ago
Reigate Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • TheGaffaSM
    Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • SoundsWukah
    Wukah (@SoundsWukah) reported from Brentford, England

    @giffgaff Just like with the last inquiry, that was very unhelpful. Yes, anyone has the ability to take the time to read through the website at the terms and conditions, but this Twitter feed is there to help with specific issues, so don't just refer people to the website. Tks.

  • Benjakev
    jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • jetsettersw
    Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • LashanStuff
    Lashan (@LashanStuff) reported from Camberwell, England

    @giffgaff Service was practically unusable around London Bridge station at 5pm yesterday

  • catskidschaos
    Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • LashanStuff
    Lashan (@LashanStuff) reported from Camberwell, England

    @giffgaff There wasn't, the network just slows down to a crawl/stops functioning from congestion levels that are literally a daily occurrence there

  • BartBoski
    Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • DrJennyVaughan
    jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • jetsettersw
    Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • hyrume1
    (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • gmallamaci
    giacomo mallamaci (@gmallamaci) reported

    @giffgaff is there any known issue within the network? I am without signal since yesterday

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @alibrock_ Hi there, Glad it's been fixed. Get back to us if you have any further issues. - giffgaff Ann

  • mcdonald_stuart
    Stuart McDonald (@mcdonald_stuart) reported

    @giffgaff have you had any issues reported on the Isle of Skye? WiFi won't hold a signal now and hasn't done for a few weeks now

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @mcdonald_stuart We're very sorry to hear this, Stuart. Please can you provide your full UK postcode via DM. So we can check for issues in the area - giffgaff Jade

  • lukeoneill90
    Luke O'Neill (@lukeoneill90) reported

    @giffgaff Is anyone able to help with an urgent query? Sent my phone back but didn't put the returns note in the package. It's been delivered according to Royal Mail but I would like confirmation from Giff Gaff themselves if possible? Thank you

  • bevalam1
    Beverley Alam (@bevalam1) reported

    @VOXI_UK Came to you from GiffGaff as you have WiFi Calling. There's no option for enabling it in settings. I have bad signal in my house and really need this option, have now missed important hospital calls from my son's Paediatric Dr and my Cardiac Dr. Can you help enable it?

  • cjb_boy
    C J B / B o Y ⓣ 🤟🏽 (@cjb_boy) reported

    I’m with @giffgaff, I’ve never interacted with @CarphoneUK in any way…yet I keep getting spam phone calls from them. Very poor practice guys. #CarphoneWarehouse

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @SDrippings Hi there. We're so sorry you're having problems with calling the Samaritans. We're not sure why this would be the case, as all calls to 116 numbers are free. What message do you get calling this number? - giffgaff Jeanette

  • janothomson
    Jane Thomson (@janothomson) reported

    @giffgaff I’ve just returned to UK after a few years in Australia. I’d like to return to your network with my old number on prepaid service. Is this possible? Cheers Jane 🙏

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @eszternikolettm A nearby phone mast in the W1G 9TF area is currently not working and this will be what is causing your usage problems. The engineers are aware of the issue and are working to fix the problem. - giffgaff Ann 1/2