Giffgaff

Giffgaff Outage Report in Epsom, Surrey, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Epsom, Surrey, England 01/21/2026 11:15

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (57%)

    Wi-fi (57%)

  2. Phone (16%)

    Phone (16%)

  3. Internet (14%)

    Internet (14%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Epsom, Surrey, England

The most recent Giffgaff outage reports came from the following cities: London and Hammersmith.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • LashanStuff Lashan (@LashanStuff) reported from Camberwell, England

    @giffgaff There wasn't, the network just slows down to a crawl/stops functioning from congestion levels that are literally a daily occurrence there

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • TheGaffaSM Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • LashanStuff Lashan (@LashanStuff) reported from Camberwell, England

    @giffgaff Service was practically unusable around London Bridge station at 5pm yesterday

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • staylowkae baby wasteman. (@staylowkae) reported from London, England

    giffgaff finally back to more data less money but ofc its slow now 😐

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • SoundsWukah Wukah (@SoundsWukah) reported from Brentford, England

    @giffgaff Just like with the last inquiry, that was very unhelpful. Yes, anyone has the ability to take the time to read through the website at the terms and conditions, but this Twitter feed is there to help with specific issues, so don't just refer people to the website. Tks.

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • BRADBFC1889 Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • Benjakev jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • lucky1uke_ Luke Wilson (@lucky1uke_) reported

    @giffgaff will you ever give me a refund after I was delivered an empty cardbox on December 7? Your non-existent customer service is a disgrace. Don't respond that this must be extremely frustrating for me, just get it sorted!

  • AdrianKeithBrya Sir Adrian Keith Bryan (@AdrianKeithBrya) reported

    @giffgaff you data network in Llanelli is pathetic - it'd be quicker over a 56k dial-up modem!

  • misterdv misterdv (@misterdv) reported

    All voicemail greetings are annoying but sodding GiffGaff is the worst.

  • Myers_Helper Lisa (@Myers_Helper) reported

    @giffgaff My current phone contract with Vodafone ends on 5th Feb. I wanted to give 30 days notice get a pack code and come over to giff gaff. But they're telling me if I give 30 days notice they'll just cancel my number but won't give me a pac code

  • roxybro54357245 roxy brown (@roxybro54357245) reported

    @giffgaff i have had this problem for some time

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @ctrlalaska That's odd, Alaska. Please can you clear your cache, cookies and web history then try this again. Please also try using a different browser or device, as this should help sort this out - giffgaff Jade

  • fatbert_eth fatbert (💙,🧡) (@fatbert_eth) reported

    @giffgaff hi, is there network issues, I have no service

  • VictoriaDuffie7 Victoria Duffield (@VictoriaDuffie7) reported

    Wow @giffgaff what a service had a full refund in my account with in 48 hours of case being opened with yourselves. DPD lost my daughters Christmas present but you guys took responsibility for their error Thank you

  • joannao33224061 joanna obrien (@joannao33224061) reported

    @giffgaff worst company ever . Your customer service is shocking . Been waiting for my phone for 17 days . Lost in delivery by DPD to be told the Giff gaff haven't even contacted them to start investigation when you have told me a number of times you have . Time to cancel

  • Cakeception Holly Tracy (@Cakeception) reported

    @giffgaff I'm unable to make and receive calls? Is there an issue with the network at the moment?