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Giffgaff

Giffgaff Outage Report in Epsom, Surrey, England

Why is my Giffgaff service not working?

No problems detected

If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Full Outage Map

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  • 40% Phone (40%)
  • 24% Internet (24%)
  • 22% Wi-fi (22%)
  • 12% Total Blackout (12%)
  • 1% E-mail (1%)

Live Outage Map Near Epsom, England

The most recent Giffgaff outage reports came from the following cities: Hammersmith, Wandsworth, Southwark, and Reigate.

CityProblem TypeReport Time
Hammersmith Phone 1 day ago
Wandsworth Phone 5 days ago
Hammersmith Phone 19 days ago
Hammersmith Phone 1 month ago
Southwark Internet 1 month ago
Reigate Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • jetsettersw
    Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • catskidschaos
    Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • hyrume1
    (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • LashanStuff
    Lashan (@LashanStuff) reported from Camberwell, England

    @giffgaff Service was practically unusable around London Bridge station at 5pm yesterday

  • BartBoski
    Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • jetsettersw
    Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • Benjakev
    jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • TheGaffaSM
    Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • DrJennyVaughan
    jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • LashanStuff
    Lashan (@LashanStuff) reported from Camberwell, England

    @giffgaff There wasn't, the network just slows down to a crawl/stops functioning from congestion levels that are literally a daily occurrence there

  • SoundsWukah
    Wukah (@SoundsWukah) reported from Brentford, England

    @giffgaff Just like with the last inquiry, that was very unhelpful. Yes, anyone has the ability to take the time to read through the website at the terms and conditions, but this Twitter feed is there to help with specific issues, so don't just refer people to the website. Tks.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • MaryKnightArt
    Mary Knight: Allsorts 💛💙 (@MaryKnightArt) reported

    @JohnMcArts No experience but giffgaff sell and I would trust them if a problem.

  • DavidTh55952799
    David Thomas (@DavidTh55952799) reported

    @giffgaff I've raised a problem and not heard back, I completed a bank switch. Your details weren't updated. So I did it manually. Paid £10 yesterday. Balance dropped to £0, paid £10 today balance dropped to £0. What's going on? I need my phone

  • BobPrydderch
    Bob Prydderch (@BobPrydderch) reported

    @giffgaff Dishonesty is not excusable. We are now told next update is 9th July. Just say what the real issue is. How much can I claim for each day if no service please?

  • abyaradia
    A (@abyaradia) reported

    @giffgaff I already checked for issues on the online checker and it doesn't show any issues.

  • DavidTh55952799
    David Thomas (@DavidTh55952799) reported

    @giffgaff I've done that and they haven't been in touch. Lots of people on twitter get in touch. But no one from customer services

  • essers
    Esjay (@essers) reported from Manchester, England

    I didn’t want to change mobile provider. But I was told this was the only way I could keep my service bill at a level I could afford. I was very happy with the PAYG service I had from @giffgaff, and did not want to change, but it was that or a surcharge.

  • DavidTh55952799
    David Thomas (@DavidTh55952799) reported

    @giffgaff Not impressed that there isn't a direct way to make contact with an agent. Bank switch system has worked well with all other direct debit I have. I manually updated Giffgaff my account after it just stopped. It's only by good fortune that I'm able to hot spot to raise this issue

  • AmySkuce
    Amy Skuce (@AmySkuce) reported

    Hi @giffgaff are you rolling out WiFi calling anytime soon? No signal at home and WhatsApp calling etc no use for calling Drs or delivery issues, so will have to swap network if its not on the cards soon 😭

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @DavidTh55952799 We understand that you're eager to get this sorted out, but please allow the agents time to look into your issue. They will get back to you via your case as we’re unable to investigate this further for you through social media. - giffgaff Megan

  • BobPrydderch
    Bob Prydderch (@BobPrydderch) reported

    @giffgaff Just tried, no option available for requesting a no service claim. No other option suitable. Can you just make this a bit easier please?