Giffgaff

Giffgaff Outage Report in Epsom, Surrey, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Epsom, Surrey, England 02/04/2026 02:55

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (49%)

    Wi-fi (49%)

  2. Phone (19%)

    Phone (19%)

  3. Internet (17%)

    Internet (17%)

  4. Total Blackout (13%)

    Total Blackout (13%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Epsom, Surrey, England

The most recent Giffgaff outage reports came from the following cities: Croydon, London and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Total Blackout
United KingdomLondon Internet
United KingdomSouthwark Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • LashanStuff Lashan (@LashanStuff) reported from Camberwell, England

    @giffgaff There wasn't, the network just slows down to a crawl/stops functioning from congestion levels that are literally a daily occurrence there

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • BRADBFC1889 Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • TheGaffaSM Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • staylowkae baby wasteman. (@staylowkae) reported from London, England

    giffgaff finally back to more data less money but ofc its slow now 😐

  • LashanStuff Lashan (@LashanStuff) reported from Camberwell, England

    @giffgaff Service was practically unusable around London Bridge station at 5pm yesterday

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • Benjakev jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • SoundsWukah Wukah (@SoundsWukah) reported from Brentford, England

    @giffgaff Just like with the last inquiry, that was very unhelpful. Yes, anyone has the ability to take the time to read through the website at the terms and conditions, but this Twitter feed is there to help with specific issues, so don't just refer people to the website. Tks.

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • droptheious Amy 💞☄☀️ | CASS SPIN OFF 🌠🤺🌚 (@droptheious) reported

    Pleaae can I be credited for this time that I've had no signal, as I've paid for something I'm not getting? It's not an issue with low coverage as I have another phone with a GiffGaff SIM and that works fine, but I've had the 🚫 sign on my O2 for five days now.

  • BronwynEmilyJ Bronwyn Johnson (@BronwynEmilyJ) reported

    @vibepay I know I'm begging but I don't know what else to do, I'm an unpaid family carer and I need a phone, I have absolutely no money at all I just want to cry. @giffgaff it's out of warranty and I cant afford a repair, please someone help me :(

  • JonStGB Jon Stevenson (@JonStGB) reported

    @giffgaff What's going on with GiffGaff? Three signal strength is woeful and has been for the last two weeks now??

  • TJ64GH righter of wrongs (@TJ64GH) reported

    @Susanroseabbey1 @giffgaff @MalcBo_1 just don't have any technical issues as you can't talk to a real person and their "agents" only have scripted tech sheets to go off, and god forbid you have any issues downloading emails. spend less on marketing and more on real people. #allhypenosubstance

  • paulghosts8 🟣paul campbell (@paulghosts8) reported

    @giffgaff hi do you plan to have esim support any time soon for samsung watch 4

  • ZoeRuncorn Zoe E Runcorn (@ZoeRuncorn) reported

    @AskPayPal I knew you would be less helpful once things went private, so let's talk here. You are refusing access to my account and I need the help of a section who can unlock it. I cannot use the mobile number (@giffgaff erased it due to lack of use since I'm abroad)

  • ssbib85 Salford Citizen (@ssbib85) reported

    @giffgaff I love the customer service and functionality of the apps and credit etc but I don’t know if I would burden people with the poor network coverage.

  • Clair_H_Lake Clair HL (@Clair_H_Lake) reported

    @EliseRCook @ThreeUK If the coverage is good where you live, hubs & I have been very happy with Giffgaff for many years. They piggyback the O2 network. We do contract free, own our phones, and can decide month on month what tariff we want that month. Only thing is no real customer service.

  • rogiwilki Bikes, Maps & Trains 🚲🗺🚂 (@rogiwilki) reported

    @giffgaff I moved over to Giffgaff earlier in the summer but the signal is very patchy. I live in East Yorkshire. The website recommends checking the O2 website for coverage issues. My stepson is on O2 and has excellent signal. How can they be so different?

  • JediPolarBear JadedPeanutButter (@JediPolarBear) reported from Bangor, Northern Ireland

    Hey @giffgaff, is there an issue with Voicemail? I can't seem to access mine...