Giffgaff

Giffgaff Outage Report in Epsom, Surrey, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Epsom, Surrey, England 01/22/2026 19:30

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (56%)

    Wi-fi (56%)

  2. Phone (18%)

    Phone (18%)

  3. Internet (15%)

    Internet (15%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Epsom, Surrey, England

The most recent Giffgaff outage reports came from the following cities: London and Hammersmith.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • mrg9999 mrg9999 (G8NNT) (@mrg9999) reported from Woking, England

    Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • TheGaffaSM Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • BRADBFC1889 Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • LashanStuff Lashan (@LashanStuff) reported from Camberwell, England

    @giffgaff There wasn't, the network just slows down to a crawl/stops functioning from congestion levels that are literally a daily occurrence there

  • Benjakev jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • velse Steve Allen (@velse) reported

    @tescomobile @giffgaff Didn’t let me know the card expired, wouldn’t let me update payment details. This is for my mum’s emergency phone, so it’s crucial that it works in a pinch.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Mark_Antony_3 The option in your network selections for LTE, is 4G Mark. It is sometimes labeled as LTE in certain phones. If you switch this on, 4G should show on your network, but the speeds will be reduced with the always on data now being live.. - giffgaff Jeanette

  • sam34029538 BillPiff (@sam34029538) reported

    @giffgaff 2/2 It randomly decided when to use roaming or bag data. Currently out of roaming and its using credit to connect to the internet, why cant i use my goodybag data. my account name is the same as this. please help as im essentially stranded in the Irish country side

  • Mark_Antony_3 Mark Bradfield (@Mark_Antony_3) reported

    @giffgaff I WANT MY MONEY BACK NOW. IVE PROVIDED PROOF THAT YOU ARE NOT PROVIDING THE SPEEDS PROMISED. THERE FOR YOU HAVE BROKEN THE CONTRACT WHICH MEANS IMMEADITE REFUND. HAVE U PASSED THESE SCREENSHOTS TO THE COMPLAINTS TEAM

  • AvfcNeil Neil AVFC (@AvfcNeil) reported

    @giffgaff Can you help please. You have no customer service phone line or chat service! My Network has been locked by Giff gaff. Please how do I unlock it.

  • 1ts0bvi0us T 🌸 (@1ts0bvi0us) reported

    @giffgaff Hi, are you sure it’s GSM supported? I topped up £10 credit and inserted it into the device but it’s not recognising it and can’t seem to retrieve a GPS signal. But annoyed as it feels like I’ve just wasted my money :/

  • Mark_Antony_3 Mark Bradfield (@Mark_Antony_3) reported

    @giffgaff BUT I WANT EITHER MY MONEY BACK OR 3G INTERNET. I HAVE 3G SOME AREAS AND IT USE TO WORK FINE. NOW ITS COMPLETLY BROKEN. I TOLD YOU THEY HAD AN HR FROM 8 AND THEYVE IGNORED ME STILL

  • Mark_Antony_3 Mark Bradfield (@Mark_Antony_3) reported

    @1BenBaller @JoshBond94 @giffgaff Nah. I want my money back to go to a better network

  • Mark_Antony_3 Mark Bradfield (@Mark_Antony_3) reported

    See if @giffgaff will be slow in refunding when threatened with legal action, which will involve damages, court costs, solicitors fees. Could easily be over £1k but if they would comply it would be alot cheaper

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Mark_Antony_3 We assure you, Mark, this is not what we're trying to do. We can see you've raised a case with our agents, so they'll be in touch within 24 hours to help you with this. - giffgaff Tasbiya