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Giffgaff

Giffgaff Outage Report in Epsom, Surrey, England

Why is my Giffgaff service not working?

Problems detected

Users are reporting problems related to: phone, internet and wi-fi.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Full Outage Map

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Giffgaff

Giffgaff is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  • 40% Phone (40%)
  • 24% Internet (24%)
  • 22% Wi-fi (22%)
  • 12% Total Blackout (12%)
  • 1% E-mail (1%)

Live Outage Map Near Epsom, England

The most recent Giffgaff outage reports came from the following cities: Hammersmith, Wandsworth, Southwark, and Reigate.

CityProblem TypeReport Time
Hammersmith Phone 2 days ago
Wandsworth Phone 5 days ago
Hammersmith Phone 20 days ago
Hammersmith Phone 1 month ago
Southwark Internet 1 month ago
Reigate Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • jetsettersw
    Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • jetsettersw
    Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • catskidschaos
    Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • hyrume1
    (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • LashanStuff
    Lashan (@LashanStuff) reported from Camberwell, England

    @giffgaff There wasn't, the network just slows down to a crawl/stops functioning from congestion levels that are literally a daily occurrence there

  • TheGaffaSM
    Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • Benjakev
    jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • SoundsWukah
    Wukah (@SoundsWukah) reported from Brentford, England

    @giffgaff Just like with the last inquiry, that was very unhelpful. Yes, anyone has the ability to take the time to read through the website at the terms and conditions, but this Twitter feed is there to help with specific issues, so don't just refer people to the website. Tks.

  • LashanStuff
    Lashan (@LashanStuff) reported from Camberwell, England

    @giffgaff Service was practically unusable around London Bridge station at 5pm yesterday

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • alexalderthay
    A l e x (@alexalderthay) reported

    @giffgaff Merry Xmas! The mast near me, TS15, seems to be down, any idea what's wrong?

  • TheCustomer14
    TheCustomer (@TheCustomer14) reported

    @giffgaff Definitely not a browser issue for future reference with this error. It is now working on the same browser.

  • 18thoutofpain
    r🥐 (@18thoutofpain) reported

    @poveIias wtf is giffgaff help

  • YeaboyitsGrace
    Groice ✌🏻 (@YeaboyitsGrace) reported

    @giffgaff hi, both me and my mum are on giffgaff and she’s been having problems since Wednesday with her phone having no service but mine has been fine so do you know if it’s a problem on your end or if it’s a problem with my mums phone?

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @MissKufuor Hi there Roz, please be advised that numbers are recycled after 6 months of non usage. Once this happens, there isn't a way for us to reassign this back to you we're afraid. Drop us a DM if you need further help. giffgaff Natalie.

  • KatJack27341860
    KatJack (@KatJack27341860) reported

    @Mykiel_B @giffgaff It is. My phone is on 3 network. Smartwatch is on giffgaff :/ shows £6 of goodybag still active when I log onto giffgaff account

  • TheOtherBond
    Jim Bond (@TheOtherBond) reported

    @Alichat66 @Sensible_Party Yes, non smart phone minutes only and as its a 2G phone required most companies will offer a good signal everywhere but check to be sure. Tesco offer a good deal (O2 signal) a do GiffGaff (also O2)

  • leonararj
    leonara leite vidal (@leonararj) reported

    @giffgaff @giffgaff i am trying to cancel my goodybag for ages and I couldn’t .You are charging me without my approval !!Can I have my money back please ?I am trying to cancel my purchase plan for 2 months now ,but my login just say to me that I need reset my password everyday !

  • KatJack27341860
    KatJack (@KatJack27341860) reported

    @giffgaff hello guys merry Christmas x my sim is not working properly. I have £6 goody bag but can't call as apparently not have enough credit. Help pls x

  • kendihal1nde
    Dust Buster (@kendihal1nde) reported

    @giffgaff, I don't get it, is it hard to make a better network? every month I top-up £20 for nothing. tried to be calm and thought that you can fix asap but nope. it's hard to understand...