Giffgaff outages and service status in Epsom, England
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Full Outage Map
- Giffgaff generated 0 outage signals in the last 24 hours around Epsom, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Problems in the last 24 hours in Epsom, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Epsom, England
The most recent Giffgaff outage reports came from the following cities: Croydon, and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Phone | 15 days ago |
|
Hammersmith
|
Internet | 17 days ago |
|
Hammersmith
|
Internet | 2 months ago |
|
Morden
|
Total Blackout | 3 months ago |
|
Ashford
|
Phone | 3 months ago |
|
Croydon
|
Phone | 3 months ago |
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Giffgaff Issues Reports Near Epsom, England
Latest outage, problems and issue reports in Epsom and nearby locations:
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Kay george (@Kaygeor53353208) reported from Croydon, EnglandGiffgaff is usually customer friendly. But after 24 hours my Sim has not been activated. Not happy#be careful#giffgaff
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Wukah (@SoundsWukah) reported from Brentford, England@giffgaff Just like with the last inquiry, that was very unhelpful. Yes, anyone has the ability to take the time to read through the website at the terms and conditions, but this Twitter feed is there to help with specific issues, so don't just refer people to the website. Tks.
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Alvin (@jetsettersw) reported from Lambeth, England@giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾
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jason k (@Benjakev) reported from Hammersmith, England@PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used
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jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England@giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.
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Brad (@BRADBFC1889) reported from Hounslow, England@oliviasolon @davidchow @giffgaff What did you do I’m having this problem still
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Karen Reekie (@catskidschaos) reported from Richmond, EnglandIf you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...
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Alvin (@jetsettersw) reported from Lambeth, England@giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Simon (@Simonli127) reportedDear Ofcom Complaints Team, I activated and topped up my account on 13 July. Although I have not been using the service outside the UK for an extended period, giffgaff used an undisclosed restriction to disconnect my service and refused my refund.@giffgaff @Ofcom
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MRP (@MRP_YT) reported@giffgaff All this took me nowhere. Please provide customer phone number for me to phone.
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iampimpmummy (@vanessa210370) reportedHello day 2 off no service, can someone message me @giffgaff
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Olu’Mide (@oluwachiwizzy) reported@NurseBholino Giffgaff worst for here
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heilier (@HHeilier) reportedAfter reviewing my complaint, giffgaff has officially refused to reinstate my number and has also refused to refund my remaining balance, including the £10 I topped up shortly before my account was disconnected. I understand that operators have roaming policies, but I believe customers should receive a clear warning before being allowed to top up if their account is already at risk of disconnection. Losing both the service and the newly added credit feels unfair. They also advised me to request a PAC within 30 days if I want to keep my number. Has anyone else had the same experience with giffgaff? I'd be interested to hear how your case was handled. #giffgaff #Roaming #ConsumerRights
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Leila - レイラ (@twistedhumanoid) reported@giffgaff I cancelled in the end. I’ve had zero service and now lost £14. Not very happy honestly. Like getting blood out of a stone. Shocked I don’t even get my money back.
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giffgaff (@giffgaff) reported@alpherah Hello Steve, Please advise your mother to contact our phone agents recommend via Chat, as they’re best placed to help. - giffgaff Ann
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𝒩𝒶𝓉 ᥫ᭡ (@Nvtxliee) reportedGiffgaff will offer you all the data in the world but no ******* signal
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Steve (@alpherah) reported@giffgaff @giffgaff we tried this it says chat isn’t available and to submit a web form which we did. The service has been pretty shocking so far however. Don’t you guys test the phones?! Apple diagnostics can be run self service these days so there isn’t really an excuse
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giffgaff (@giffgaff) reported@hero52835 You can go to the 'Help' section, and then you should see an option to contact an agent - giffgaff Hannah