Giffgaff

Giffgaff Outage Report in Epsom, Surrey, England

No problems detected

If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Epsom, Surrey, England 02/10/2026 07:05

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (45%)

    Wi-fi (45%)

  2. Phone (22%)

    Phone (22%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (13%)

    Total Blackout (13%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Epsom, Surrey, England

The most recent Giffgaff outage reports came from the following cities: London, Croydon and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomCroydon Total Blackout
United KingdomLondon Internet
United KingdomSouthwark Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • mrg9999 mrg9999 (G8NNT) (@mrg9999) reported from Woking, England

    Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • Benjakev jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • BRADBFC1889 Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • TheGaffaSM Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • Kaygeor53353208 Kay george (@Kaygeor53353208) reported from Croydon, England

    Giffgaff is usually customer friendly. But after 24 hours my Sim has not been activated. Not happy#be careful#giffgaff

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • Love_SE4 @Love_SE4💙 (@Love_SE4) reported from London, England

    @giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • andybee Andy Buckingham (@andybee) reported

    @gav You’re likely to get poorer bandwidth allocation on a cell when on a network like GiffGaff. GG will have a smaller share of O2’s capacity, in turn carving that up between all the 3/4/5G traffic on the cell. Potentially end up with a useless amount allocated.

  • stephennaylor Stephen Naylor (@stephennaylor) reported

    @gav @giffgaff Am on O2 (same network) and currently away in Cheshire and finding exactly same. 3G, full bars but no (or virtually no) connectivity.

  • drl David Lewis (@drl) reported

    @gav @giffgaff I experienced 3G for the first time in a long time when I was up in Shetland last month and while it was painfully slow, there was connectivity.

  • bigmonmulgrew BigMonD (@bigmonmulgrew) reported

    @giffgaff Update, the agent "as a gesture of goodwill" refunded the sms charges, as if that was the point. Either my sim has been cloned or giffgaff has a billing issue. Given no one has had access to the sim its been cloned without access or before giffgaff sent it me. Both major issues

  • zophilpott Zoe Philpott (@zophilpott) reported

    @giffgaff Your ask agent doesn't co er this issue.

  • JasonOneyy Jason Oney (@JasonOneyy) reported

    @giffgaff I'm unable to access the website or app says something about dns or something. Is it down ?

  • zophilpott Zoe Philpott (@zophilpott) reported

    @giffgaff @Ofcom we have 3 #giffgaff sims and none of them are getting for that 1mbs / 0.3mbps data, and calls are zero. We have rebooted every device. Nothing. Its already 3 days!And coverage is "good/normal". PO41 0NR plus 10 mile radius. We all have 100GB goodybags. #wtf #FFS

  • OmeJerome1 'Ome (@OmeJerome1) reported

    @giffgaff hi I need help. I was trying to set a sim card up for my mother. I think I entered a character wrong on my email address and never got confirmation. I can't log in to the account as I can't remember the username & don't know the number. I do know the password though!

  • rosiebolts bone tits (@rosiebolts) reported

    i'm on a train with full signal & connected to the wifi & on low data mode & with every other app closed AND YET my phone cannot listen to a simple spotify playlist? hwhy? HWHY???? LORDT HWHAT HAVE I DONE TO DESERVE THIS? @giffgaff lookin @ u to blame next after god amen

  • AndHab Andreas H. 💉💉💉 (@AndHab) reported

    Called my mobile's voicemail to keep a service alive and I didn't realise that giffgaff had such a northern sounding default voicemail message.