Giffgaff

Giffgaff Outage Report in Epsom, Surrey, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Epsom, Surrey, England 02/04/2026 14:55

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (48%)

    Wi-fi (48%)

  2. Phone (20%)

    Phone (20%)

  3. Internet (17%)

    Internet (17%)

  4. Total Blackout (13%)

    Total Blackout (13%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Epsom, Surrey, England

The most recent Giffgaff outage reports came from the following cities: London, Croydon and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomCroydon Total Blackout
United KingdomLondon Internet
United KingdomSouthwark Phone
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • staylowkae baby wasteman. (@staylowkae) reported from London, England

    giffgaff finally back to more data less money but ofc its slow now 😐

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • LashanStuff Lashan (@LashanStuff) reported from Camberwell, England

    @giffgaff Service was practically unusable around London Bridge station at 5pm yesterday

  • LashanStuff Lashan (@LashanStuff) reported from Camberwell, England

    @giffgaff There wasn't, the network just slows down to a crawl/stops functioning from congestion levels that are literally a daily occurrence there

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • SoundsWukah Wukah (@SoundsWukah) reported from Brentford, England

    @giffgaff Just like with the last inquiry, that was very unhelpful. Yes, anyone has the ability to take the time to read through the website at the terms and conditions, but this Twitter feed is there to help with specific issues, so don't just refer people to the website. Tks.

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • TheGaffaSM Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • BRADBFC1889 Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • Benjakev jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • BrazenDwarf7402 Ray 💙 (@BrazenDwarf7402) reported

    When did @giffgaff change their voicemail message? When I was a customer they had a nice soothing Geordie accent. I'm calling a lot of giffgaff users as part of a project I'm doing atm...

  • adamskiodp Adamskiodp (@adamskiodp) reported

    @giffgaff As a member, when am I directly involved in running Giffgaff? As a member, I contribute to the customer support via the Community forums, but as far as I know I’ve never for example, decided what to charge for a goodybag.

  • evkmusc Erin 🐭 (@evkmusc) reported

    When I left o2 for giffgaff they were like "You do realise it's on o2's network but you won't get phone customer service?" As though that was a selling point and not the bane of my existence.

  • jiangji44843183 我是海兄 (@jiangji44843183) reported

    @giffgaff Why sometimes the data suddenly not working

  • Steveeeennn Steven Anderson (@Steveeeennn) reported from Glasgow, Scotland

    @giffgaff are you guys having problems in the Glasgow area? My internet hasn’t worked for around or so.

  • earthswood David Whomes (@earthswood) reported

    @giffgaff can you point me in the right direction to speak to someone people are unable to phone me but can text. Unfortunately your help page is a bit confusing

  • Tracie80290038 Tracie (@Tracie80290038) reported

    @ThreeUK my partners phone isn't working(no service) he just tried getting some help and you guys wouldn't help to having no password? Hes been with you for years has all his security details but still no help disgusting service...when you ring it says welcome to giffgaff 😡😡😡

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Vhai_T Good Morning. We're sorry to hear that. Can you please send us a DM with your full post code so that we can help? - giffgaff Tasbiya

  • SenorCarlosDan Carlos Danger 🇲🇽 (@SenorCarlosDan) reported

    @pxvzky LOOOL cmon g you know this intel connection 🤝 Smarty’s 4G is ******* ****. Trust me giffgaff is the one

  • emmarussko emma sheldon (@emmarussko) reported

    @giffgaff I can’t do this as I’m not a member. Nor do I have an incident number. I’ve just tried.