Giffgaff

Giffgaff Outage Report in Epsom, Surrey, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Epsom, Surrey, England 11/16/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (65%)

    Wi-fi (65%)

  2. Phone (19%)

    Phone (19%)

  3. Internet (11%)

    Internet (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Epsom, Surrey, England

The most recent Giffgaff outage reports came from the following cities: London and Hammersmith.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • catskidschaos Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • BRADBFC1889 Brad (@BRADBFC1889) reported from Hounslow, England

    @oliviasolon @davidchow @giffgaff What did you do I’m having this problem still

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • mrg9999 mrg9999 (G8NNT) (@mrg9999) reported from Woking, England

    Think you're being scammed, dial 159 Doesnt work from GiffGaff Why can't they have an 0800 number like 0800 159 159 Plonkers

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • BartBoski Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • TheGaffaSM Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • DrJennyVaughan jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • Benjakev jason k (@Benjakev) reported from Hammersmith, England

    @PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • LashanStuff Lashan (@LashanStuff) reported from Camberwell, England

    @giffgaff There wasn't, the network just slows down to a crawl/stops functioning from congestion levels that are literally a daily occurrence there

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • CornwallBob Bob Goodenough (@CornwallBob) reported

    I ordered an iPad SIM from @O2 - and was sent a SIM that used a @giffgaff number (which doesn't work). O2 won't sort it out because it's a Giffgaff number - unbelievable!

  • m7sins Mount dont lack (@m7sins) reported

    @utddnathan77 that’s not even the problem, the problem is you being with giffgaff

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @scotdiscovered Hi Lyndsay. Our engineers have found an issue with a mast, and we’re organising specialist equipment to come and do the repair. Until we're finished, you might have some trouble with your calls, texts and data, sorry. We will update you by Friday 18th March - giffgaff Nicole

  • stevo0611 Steven (@stevo0611) reported

    @ThatsDoubleA If 5G access is part of your plan and you’re not getting it Id contact giffgaff as you’ll be paying for it within your monthly fee...it could be they only have access to certain areas of 5G within o2s network

  • Tommo127 Sean Thompson (@Tommo127) reported

    @giffgaff It is the same for anyone in my office using giffgaff, lots of different device makes. All saying ‘cannot activate mobile data network’. O2 signal is however working.

  • ItsSpecialHands SpecialHands (@ItsSpecialHands) reported

    @ShAmEYoUFaiLeD Switch to Giffgaff if you can mate, it's just a better O2, I've never looked back

  • GEMB148 G🌹🏳️‍🌈 (@GEMB148) reported

    Oh great been with @O2 on a contract less than a year and they’re rising my bill over 10% in April. 🙄 Was with the sister company @giffgaff for over 10 years and never had a rise. Proves this rise is just shameless money grabbing from O2.

  • JaayOnPC ジ Jc - ********* (@JaayOnPC) reported

    @Vunci @pcgamer Some don't get good connection, i never got internet with my old service provider on my mobile (giffgaff) i do now because i switched to EE but it costs more

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @hafsiiiixo Oh dear, that's odd. Can you please drop us a DM, so we can help? - giffgaff Tasbiya

  • neslurt Neslurt (@neslurt) reported

    @giffgaff Would I get more / better help doing that?