Giffgaff

Giffgaff Outage Report in Caterham, Surrey, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Caterham, Surrey, England 12/20/2025 20:45

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (53%)

    Wi-fi (53%)

  2. Internet (20%)

    Internet (20%)

  3. Phone (19%)

    Phone (19%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caterham, Surrey, England

The most recent Giffgaff outage reports came from the following cities: London and Bromley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomBromley Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • Love_SE4 @Love_SE4💙 (@Love_SE4) reported from London, England

    @giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back

  • staylowkae baby wasteman. (@staylowkae) reported from London, England

    giffgaff finally back to more data less money but ofc its slow now 😐

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • LulhAndy Andy Lulham (@LulhAndy) reported from Crawley, England

    @chrisdetsicas @ThreeUK @giffgaff - was with 3 for 10 years and they kept cutting my data allowance. I get a shit tonne of data and flexibility for peanuts with giffgaff

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • jacekwojt jacek wojt (@jacekwojt) reported from Bromley, England

    @VOXI_UK Very poor customer service.... sorry, non existent. Going back to Giffgaff.

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • nealdcruz Neal D'Cruz (@nealdcruz) reported from Bromley, England

    @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • TheGaffaSM Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • LukeKell2 Luke_Kell (@LukeKell2) reported from Crawley, England

    @giffgaff I dont seem to have any voice coverage, do you have an outage in the south east?

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • uncoolbob Bob MacCallum (@uncoolbob) reported from London, England

    No signal, phone or data here @giffgaff

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • GsjrR84 g R84 (@GsjrR84) reported

    @giffgaff Signal strength has been terrible lately. Time to switch!

  • sekacyecats 🌙✨ (@sekacyecats) reported

    @O2 Giffgaff, apparently high usage in my area means it will be slow. But i literally can’t connect to anything off the wifi. It’s ridiculous

  • keithhlorraine Amy (@keithhlorraine) reported

    @giffgaff @O2 do I complain to you or O2 about the lack of service in my area. It's been a over a month now!

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @ItsCallumtomz Oh no, Callum, that's not good to hear. Is there anything we can help you out with? - giffgaff Emer.

  • JayAlex9696 Jay (@JayAlex9696) reported

    @sekacyecats @O2 @giffgaff I moved from Vodafone to GiffGaff and it’s the worst signal everywhere I go. Can’t even play full videos on Instagram without it going off

  • bringonthebeer_ Mıchæl ▪ ᴮᴿᴵᴺᴳᴏɴᵀᴴᴱʙᴇᴇʀ (@bringonthebeer_) reported

    @callmelamb You may know this already, but bear in mind any mobile network that isnt O2, EE or Vodafone will be a "virtual" network that piggybacks on one of the main three. Sky, like GiffGaff, uses O2, so if it's coverage you're after, you may find better options elsewhere

  • thelongestone Basil (@thelongestone) reported

    @onawintersnight Have you tried GiffGaff? I pay £10/m for unlimited ft and calls, and 15gb of data which I never use all of. EU roaming included. If not, let me know and I can send you a referral code so we can share the benefit

  • RSPQuinn Freeman (@RSPQuinn) reported

    @giffgaff I need a bundle put on my temporary sim until you sort this issue out! I’m not paying for another months bundle for my issue to still not be resolved I have sent my number in dm

  • Jonstackpool Russian Warship: ***🌻 (@Jonstackpool) reported

    @VodafoneUK Hey. Masts go down. I understand that. Stuff happens. But what I didn't realise was that your customer service SLAs were below those of GiffGaff. Not an irate user; just a disappointed one.

  • nemopopp nemopop (@nemopopp) reported

    @tescomobile Nothing. Bought phone outright 4yrs ago, £8 pcm with Giffgaff since-not one problem in 4yrs