Giffgaff

Giffgaff Outage Report in Caterham, Surrey, England

No problems detected

If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Caterham, Surrey, England 02/16/2026 09:35

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (42%)

    Wi-fi (42%)

  2. Phone (23%)

    Phone (23%)

  3. Internet (19%)

    Internet (19%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Caterham, Surrey, England

The most recent Giffgaff outage reports came from the following cities: London and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomCroydon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • uncoolbob Bob MacCallum (@uncoolbob) reported from London, England

    No signal, phone or data here @giffgaff

  • staylowkae baby wasteman. (@staylowkae) reported from London, England

    giffgaff finally back to more data less money but ofc its slow now 😐

  • nealdcruz Neal D'Cruz (@nealdcruz) reported from Bromley, England

    @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • Love_SE4 @Love_SE4💙 (@Love_SE4) reported from London, England

    @giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back

  • TheGaffaSM Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • LulhAndy Andy Lulham (@LulhAndy) reported from Crawley, England

    @chrisdetsicas @ThreeUK @giffgaff - was with 3 for 10 years and they kept cutting my data allowance. I get a shit tonne of data and flexibility for peanuts with giffgaff

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • jacekwojt jacek wojt (@jacekwojt) reported from Bromley, England

    @VOXI_UK Very poor customer service.... sorry, non existent. Going back to Giffgaff.

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • CliveJGoodwin Clive J Goodwin (@CliveJGoodwin) reported from Bromley, England

    @giffgaff Just activated my SIM and ported my old number over from previous network. Seemless process. Fast 4G signal also. 👍

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • em_doapsi Diary of a Painfully Shy Introvert Blog (@em_doapsi) reported from Hinckley, England

    @O2 and giffgaff sort your network out! We can’t use it in Hinckley it won’t work at all! @giffgaff

  • Ps88240888 Ps (@Ps88240888) reported

    @giffgaff I can't sign in to the app. It says error and I've only installed it as well

  • boingyo 🍄💫 rachy 💫🍄 (@boingyo) reported

    @giffgaff Had no response and I can’t acess the dpd site as it won’t send me a text. Help!

  • LaughingGnomee Tashhhhh (@LaughingGnomee) reported

    @giffgaff ordered a sim and had it sent 24-11. Still not arrived. Not looking good as a new customer! Might have to try elsewhere at this rate!

  • Readyornotq Most likely (@Readyornotq) reported

    @giffgaff Internet still not working. I thought everything would be fixed by now.

  • em_doapsi Diary of a Painfully Shy Introvert Blog (@em_doapsi) reported

    Lost all signal in Hinckley - @giffgaff #o2network sort it out!

  • slowcarrots slowcarrots (@slowcarrots) reported

    Supeeerrrr fishy that giffgaff have deleted their twitter. And I still haven’t had any signal from them for 8 days now due to a ‘mast issue’ that’s still not been fixed. Wtf is goin on w them

  • ThdH74436812 Töhèęd Hüśšåïñ (@ThdH74436812) reported

    @giffgaff Fix up ffs can't even top up

  • JoanaFlores22 Dr. Joana Flores (@JoanaFlores22) reported

    Was waiting for a call from my GP at home with Covid and it seems like #giffgaff is down and I can't make or receive calls... Now looking through Twitter it seems they have deleted their Twitter account last night and lots of people are having issues?! What is going on??

  • z52782 z52782 (@z52782) reported

    @ThdH74436812 @giffgaff Hi there, sorry but @giffgaff website is down for maintenance. Please try again later to top up.