Giffgaff

Giffgaff Outage Report in Caterham, Surrey, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Caterham, Surrey, England 01/27/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (54%)

    Wi-fi (54%)

  2. Phone (19%)

    Phone (19%)

  3. Internet (15%)

    Internet (15%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Caterham, Surrey, England

The most recent Giffgaff outage reports came from the following cities: London and Bromley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • uncoolbob Bob MacCallum (@uncoolbob) reported from London, England

    No signal, phone or data here @giffgaff

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • Love_SE4 @Love_SE4💙 (@Love_SE4) reported from London, England

    @giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back

  • TheGaffaSM Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • jacekwojt jacek wojt (@jacekwojt) reported from Bromley, England

    @VOXI_UK Very poor customer service.... sorry, non existent. Going back to Giffgaff.

  • nealdcruz Neal D'Cruz (@nealdcruz) reported from Bromley, England

    @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

  • LukeKell2 Luke_Kell (@LukeKell2) reported from Crawley, England

    @giffgaff I dont seem to have any voice coverage, do you have an outage in the south east?

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • staylowkae baby wasteman. (@staylowkae) reported from London, England

    giffgaff finally back to more data less money but ofc its slow now 😐

  • LulhAndy Andy Lulham (@LulhAndy) reported from Crawley, England

    @chrisdetsicas @ThreeUK @giffgaff - was with 3 for 10 years and they kept cutting my data allowance. I get a shit tonne of data and flexibility for peanuts with giffgaff

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • JackpWild JackPWild (@JackpWild) reported

    @RichardHesketh1 @giffgaff No shock . Bet you £1 you have to go to a better network soon.

  • MichelleFitton1 Michelle Young (@MichelleFitton1) reported

    @giffgaff I am trying to reset my password but none of the emails are coming through to do it…I want to put credit on the phone as my grandad is using it in hospital…help pls 🙏

  • glynmottershead Glyn Mottershead (@glynmottershead) reported

    @giffgaff Oh lord above, your system is so arcane I’ve had to go through the process again. This time for a repair - not happening. You’ve sold something wrongly advertised and I’m having to do all the messing. I’d never buy a phone from you again.

  • glynmottershead Glyn Mottershead (@glynmottershead) reported

    @giffgaff This is just going from bad to worse - is it possible to speak to an acutal human please?

  • JackpWild JackPWild (@JackpWild) reported

    @giffgaff Total joke you won this. You seen reviews online ? I thought you guys where different turns out you've turned into a very very bad version of car phone warehouse..

  • ctimmermann Carsten Timmermann (@ctimmermann) reported

    Moving to the new SIM card on @asda_mobile is an unbelievable pain in the backside. Better switch to a different provider. My partner has been wasting hours in waiting queues listening to muzak, and speaking to several reps who were all unable to help. I hear @giffgaff is good?

  • tastarte Dr. Troy Kaighin Astarte (@tastarte) reported

    @ctimmermann @asda_mobile @giffgaff Giffgaff been totally fine for me. £10/mo sim only and I barely notice it—which is, I think, the kind of relationship one wants with a network provider.

  • StuartD91164836 Stuart Davis (@StuartD91164836) reported

    @giffgaff Yes I have tried that and they stopped responding. Bought dad a larger phone so he can see screen better while organising mums funeral. Attempted to cancel the order immediately when address was wrong. No response when I asked for this and was given the option by your agent?

  • StuartD91164836 Stuart Davis (@StuartD91164836) reported

    @giffgaff failed to respond to an order query. Left out of pocket without a response from your customer service despite best efforts to contact you and fix the issue. Thanks for the additional stress and financial difficulty during a difficult time.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @deirdrecooke Oh dear, that's strange, Deirdre. Can you send us a DM with more information on the number that you called please, and we can help further? - giffgaff Emer.