Giffgaff

Giffgaff Outage Report in Caterham, Surrey, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Caterham, Surrey, England 03/18/2026 22:15

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Phone (34%)

    Phone (34%)

  2. Wi-fi (33%)

    Wi-fi (33%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Caterham, Surrey, England

The most recent Giffgaff outage reports came from the following cities: London, Reigate and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomReigate Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • LulhAndy Andy Lulham (@LulhAndy) reported from Crawley, England

    @chrisdetsicas @ThreeUK @giffgaff - was with 3 for 10 years and they kept cutting my data allowance. I get a shit tonne of data and flexibility for peanuts with giffgaff

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • Kaygeor53353208 Kay george (@Kaygeor53353208) reported from Croydon, England

    Giffgaff is usually customer friendly. But after 24 hours my Sim has not been activated. Not happy#be careful#giffgaff

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • TheGaffaSM Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • nealdcruz Neal D'Cruz (@nealdcruz) reported from Bromley, England

    @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • Barbara4003 Barbara Poole ⚽🦅 (@Barbara4003) reported from Crawley, England

    @IAG828 GiffGaff is on the O2 network if that’s any help

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • jacekwojt jacek wojt (@jacekwojt) reported from Bromley, England

    @VOXI_UK Very poor customer service.... sorry, non existent. Going back to Giffgaff.

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • LukeKell2 Luke_Kell (@LukeKell2) reported from Crawley, England

    @giffgaff I dont seem to have any voice coverage, do you have an outage in the south east?

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • Barbara4003 Barbara Poole ⚽🦅 (@Barbara4003) reported from Crawley, England

    @IAG828 Talk mobile is about the same cost as giffgaff and is on Vodafone network

  • Love_SE4 @Love_SE4💙 (@Love_SE4) reported from London, England

    @giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • grovrac09 Rachel (@grovrac09) reported

    @giffgaff Okay, no problem. Can I still use my existing SIM when the phone arrives, or will I need to order/activate a Giffgaff SIM?

  • frdragonspouse Jill Hayward (@frdragonspouse) reported

    Hello @giffgaff - is there anywhere I can leave a compliment about one of your agents? During a rather fraught repair (the repairers were the problem), your agent was always polite and helpful and I thought that should be acknowledged. Can't find a way of doing it, though.

  • PSmiffy76 Paul (@PSmiffy76) reported

    @GreatAunty1 @EE My network #Giffgaff hasn't increased prices in YEARS!!! When other networks put up prices they put up package sizes. Currently I'm getting Unlimited voice and text + 15gb a month for £10. If your customer wants to swap reply to this tweet & I'll get them£5 extra on first top up

  • rogerfrmchicago Roger Ridey (@rogerfrmchicago) reported

    When I started going up to London again on the train last week my iPhone kept crashing while constantly searching for a BT signal. Did a painful full reinstall of iOS and no change. Switched to @giffgaff and problem disappeared. Glad I no longer give rubbish BT any money.

  • MavesPlace Maves Place (@MavesPlace) reported

    You think anyone will get an apology? Been tough as a non mask wearing not vaxxed and #giffgaff made it worse because I am never with people so why spy and why try using the agenda on me?

  • Badamtss_ Monny_xo (@Badamtss_) reported

    @giffgaff hi, trying to top up my dads phone but keep seeing no service and suspect the number may have expired. How do i find out? However he is still using that number for whatsapp?

  • MrsM_here Mrs-M 😷 (@MrsM_here) reported

    @kelownagurl 2/2 UK customer service is notoriously terrible. EE are reputedly best for coverage, although I’m with O2 and I haven’t had any issues. Also check out Giffgaff and Tesco Mobile - they use O2’s network but are often cheaper if you can find the right deal.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @TarotPriestess1 Thanks Tina. We have checked and unfortunately, a phone mast close to you isn't working. Our engineers have found an issue, and we’ve ordered replacement parts to fix it. Until we're finished, you might have some trouble with your calls, texts and data - giffgaff Nicole (1/2)

  • SHERPAVANWOMAN Babs (@SHERPAVANWOMAN) reported

    @giffgaff Hi. I think my SIM card must have stopped working. For the past hour I have no signal whatsoever. Could you please advise. Thanks

  • sudamericanas simo (@sudamericanas) reported

    @giffgaff I already tried with Chrome, Safari, and Android and does not work. Please I need to solve this. I am abroad and tomorrow I will be in London. I had never problems before with this.