Giffgaff

Giffgaff Outage Report in Caterham, Surrey, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Caterham, Surrey, England 11/30/2025 15:00

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (59%)

    Wi-fi (59%)

  2. Phone (21%)

    Phone (21%)

  3. Internet (13%)

    Internet (13%)

  4. Total Blackout (7%)

    Total Blackout (7%)

Live Outage Map Near Caterham, Surrey, England

The most recent Giffgaff outage reports came from the following cities: London.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • uncoolbob Bob MacCallum (@uncoolbob) reported from London, England

    No signal, phone or data here @giffgaff

  • LulhAndy Andy Lulham (@LulhAndy) reported from Crawley, England

    @chrisdetsicas @ThreeUK @giffgaff - was with 3 for 10 years and they kept cutting my data allowance. I get a shit tonne of data and flexibility for peanuts with giffgaff

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • jacekwojt jacek wojt (@jacekwojt) reported from Bromley, England

    @VOXI_UK Very poor customer service.... sorry, non existent. Going back to Giffgaff.

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • TheGaffaSM Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • LukeKell2 Luke_Kell (@LukeKell2) reported from Crawley, England

    @giffgaff I dont seem to have any voice coverage, do you have an outage in the south east?

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • staylowkae baby wasteman. (@staylowkae) reported from London, England

    giffgaff finally back to more data less money but ofc its slow now 😐

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • nealdcruz Neal D'Cruz (@nealdcruz) reported from Bromley, England

    @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • Love_SE4 @Love_SE4💙 (@Love_SE4) reported from London, England

    @giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Yorksims John Woods (@Yorksims) reported

    @granth1974 @giffgaff Yes it is,giffgaff don't support VoLTE (HD voice calls via 4G) so your phone has to drop to 2G or 3G in order for you to make or receive calls.

  • mikekmale Uncle ******** (@mikekmale) reported

    @giffgaff in Poland and my credit runs out. Add £10 and that's gone within 24hrs. All apps shut. Now I'm in the airport relying on crap WiFi and can't make any calls. Thanks.

  • erdiliel83 Erdiliel (@erdiliel83) reported

    @giffgaff was trying to activate my SIM, but after I selected my recurring goodybag the payment screen just kept spinning. Goodybag shows as pending now, and I can’t progress with activating SIM, as it asks me to add another goodybag! Please help!

  • VimILSung Vim IL Sung (@VimILSung) reported

    Maybe @tescomobile might be interested. I know @VodafoneUK has better network coverage in my area & real CS too. This weekend will be dedicated to "Operation Goodbye @giffgaff"

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @xannov Hi Simon. This is not something we support, and we have no current plans to do so - giffgaff Jade

  • sniix_ Nicky🌙 (@sniix_) reported

    @giffgaff I don’t know why but my signal has gone down to two bars recently any reason why 😩😩

  • Hoolio66554356 Hoolio (@Hoolio66554356) reported

    Hi @giffgaff I’ve just arrived in Ireland today and now when I turn on my data nothing appears as well as the home page of the app not working, despite a message on arrival saying it will work just like uk, what can I do?

  • nerysforester nerys forester (@nerysforester) reported

    @doctorhammond @O2 @giffgaff I got charged £100 as soon as we touched down in Doha airport last month, despite using no data at all with O2

  • alexalderthay A l e x (@alexalderthay) reported

    Hey @O2 I'm currently a @giffgaff customer but there EU roaming policy is terrible. Is it true if I'm a @virginmedia customer, I'll get double data and 25gb roaming when on holiday in the EU?

  • eigh3bf Potatoeman506 (@eigh3bf) reported

    @giffgaff im having a issue where my 4G isnt working on anything internet wise for the past few days and I've done everything the website says to try