Giffgaff

Giffgaff Outage Report in Caterham, Surrey, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Caterham, Surrey, England 12/13/2025 04:50

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (53%)

    Wi-fi (53%)

  2. Phone (20%)

    Phone (20%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Caterham, Surrey, England

The most recent Giffgaff outage reports came from the following cities: Bromley and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomBromley Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • jacekwojt jacek wojt (@jacekwojt) reported from Bromley, England

    @VOXI_UK Very poor customer service.... sorry, non existent. Going back to Giffgaff.

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • LulhAndy Andy Lulham (@LulhAndy) reported from Crawley, England

    @chrisdetsicas @ThreeUK @giffgaff - was with 3 for 10 years and they kept cutting my data allowance. I get a shit tonne of data and flexibility for peanuts with giffgaff

  • TheGaffaSM Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • Barbara4003 Barbara Poole ⚽🦅 (@Barbara4003) reported from Crawley, England

    @IAG828 GiffGaff is on the O2 network if that’s any help

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • nealdcruz Neal D'Cruz (@nealdcruz) reported from Bromley, England

    @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • LukeKell2 Luke_Kell (@LukeKell2) reported from Crawley, England

    @giffgaff I dont seem to have any voice coverage, do you have an outage in the south east?

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • Kaygeor53353208 Kay george (@Kaygeor53353208) reported from Croydon, England

    Giffgaff is usually customer friendly. But after 24 hours my Sim has not been activated. Not happy#be careful#giffgaff

  • Barbara4003 Barbara Poole ⚽🦅 (@Barbara4003) reported from Crawley, England

    @IAG828 Talk mobile is about the same cost as giffgaff and is on Vodafone network

  • Love_SE4 @Love_SE4💙 (@Love_SE4) reported from London, England

    @giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • MarvinMoore42 Marvin Moore (@MarvinMoore42) reported

    1/2 @giffgaff Hey, i've bought a phone from you and have tried to find a way to contact you, without success. You said i could cancel my goodybag via the dashboard, but i go round in circles....

  • fatiima_aah Fatima (@fatiima_aah) reported

    Why is GiffGaff signal sooo bad?! 😤

  • _TheGbolahan_ one spanner loss (@_TheGbolahan_) reported

    Giffgaff be like the Glo of UK. Very unfortunate network.

  • benno44775 Benno (@benno44775) reported

    @LPrivileged @giffgaff Hi sir if you are having trouble with o2 specifically then you will need to contact them directly 👍

  • LibLabConman LibLabConman #voteanyonebutLibLabConGreen (@LibLabConman) reported

    @weechubbs @beverleyturner @virginmedia Have you never heard of uSwitch??? My home broadband is £21.50 on NOW My mobile phone is unlimited calls & 15gb data at £6,95 month SIM only (Lebara Vodafone 1 month notice contract) keeping my perfectly good phone running. Switching is easy O2 needed? Go to GiffGaff.

  • hannevelt han | ✈️🔥 (@hannevelt) reported

    @Rapidrivergames i may have very very bad cell service in my halls with my ****** giffgaff pay as you go card

  • SarahAndCo3 SarahAndCo (@SarahAndCo3) reported

    @BreezerGalway @EE @giffgaff It's all online, mate. If you have an question you post it on the forum and other customers answer for you. No huge call centres, that's how they keep prices down. The forums are excellent!

  • Freemasonsnakes John (@Freemasonsnakes) reported

    @giffgaff All sorted thanks to Cliona👍 Giff gaff customer service is great but a bit hard to contact if you lost phone. Logging in I mean.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Dan202338 We're not sure why this would have occurred Robert and we're not aware of any issues. Please try the manual roam provided in the link given previously and then test new phone calls to see what occurs. - giffgaff Jeanette

  • nickofmn0506 Nick Oliver 🇬🇧 (@nickofmn0506) reported

    @giffgaff is there any chance that you and your partners O2 could fix the network outage near Dundas by the canal? 2 days without proper coverage when you are isolated is less than acceptable.