Giffgaff

Giffgaff Outage Report in Caterham, Surrey, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Caterham, Surrey, England 01/13/2026 00:40

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (58%)

    Wi-fi (58%)

  2. Phone (16%)

    Phone (16%)

  3. Internet (14%)

    Internet (14%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Caterham, Surrey, England

The most recent Giffgaff outage reports came from the following cities: London and Bromley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • LukeKell2 Luke_Kell (@LukeKell2) reported from Crawley, England

    @giffgaff I dont seem to have any voice coverage, do you have an outage in the south east?

  • staylowkae baby wasteman. (@staylowkae) reported from London, England

    giffgaff finally back to more data less money but ofc its slow now 😐

  • TheGaffaSM Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • uncoolbob Bob MacCallum (@uncoolbob) reported from London, England

    No signal, phone or data here @giffgaff

  • Love_SE4 @Love_SE4💙 (@Love_SE4) reported from London, England

    @giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • LulhAndy Andy Lulham (@LulhAndy) reported from Crawley, England

    @chrisdetsicas @ThreeUK @giffgaff - was with 3 for 10 years and they kept cutting my data allowance. I get a shit tonne of data and flexibility for peanuts with giffgaff

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • nealdcruz Neal D'Cruz (@nealdcruz) reported from Bromley, England

    @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • jacekwojt jacek wojt (@jacekwojt) reported from Bromley, England

    @VOXI_UK Very poor customer service.... sorry, non existent. Going back to Giffgaff.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • sirkenayo_hrm Billy✊🏾 (@sirkenayo_hrm) reported

    This virgin WiFi is soooooo bad ! Wetin be this! And I no wan do bundle for my giffgaff o 🥺🥺🥺

  • Jon__crawford Jon Crawford (@Jon__crawford) reported

    @TazGupta @giffgaff @SMARTYMobileUK Smarty uses 3. Sadly 3's indoor signal where I live is very VERY patchy...

  • AndyBellingham AndyBellingham (@AndyBellingham) reported

    @VodafoneUK Such bad service. I'm with Giffgaff. I shouldn't have to try going with Vodafone for 30 days and then seeing if I can get a code. You shouldn't lock brand new phones to your network.

  • Tigercuddles74 Julie A Richardson (@Tigercuddles74) reported

    @Hannah_Harkness @O2 I been with 02 over decade and all I got is nothing I think every 02 customer should get appreciation for being so loyal I have contract phone with 02 but I had my other mobile was on pay as you go on 02 until December when I had to go to Giffgaff because I was homeless

  • toddbridgland Todd Bridgland (@toddbridgland) reported

    @giffgaff Are we able to check that he actually received the top ups and how they were spent. It seems like all the credit was spent. I can't believe he went through £50 in 4 days. Any help you can offer would be awesome. I can give you his phone number, username etc if needed.

  • Cutestrophe chaOS of SECrets (@Cutestrophe) reported

    @giffgaff I have had another operator for a long time, I’m just angry because of this - I had registrations with this number - I could not login in my mail and instagram.

  • suzi_inchains Suzi (@suzi_inchains) reported

    @giffgaff hi, currently have no signal in the m38 area. I work for a befriending charity who all use your service, we can't contact clients. This has been going on for over 2 weeks now. Is there anything that can be done as we're paying for a service that is unusable ?

  • That_BJJ_Guy Diego Barbosa (@That_BJJ_Guy) reported

    @toddbridgland @giffgaff Same thing happened to me. I topped up £15 of credit and realised I needed to buy a goodie bag, then I did. £12.. then after an hr I get a message saying both goody bag and credits was down to 0 but both amount came out of my account.

  • timg33 Tim Garbutt (@timg33) reported

    Why are mobile phone companies so bad at communicating to their customers? Not the wonderful and underrated GiffGaff though. Time for Change

  • breadpilledd karen ali (@breadpilledd) reported

    why does the giffgaff voicemail dude sound like he’s going to sit you down and offer you a cuppa while he explains why the person you’re calling can’t get to the phone rn