Giffgaff

Giffgaff Outage Report in Caterham, Surrey, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Caterham, Surrey, England 03/17/2026 15:20

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (34%)

    Wi-fi (34%)

  2. Phone (34%)

    Phone (34%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Caterham, Surrey, England

The most recent Giffgaff outage reports came from the following cities: London, Reigate and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomReigate Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • nealdcruz Neal D'Cruz (@nealdcruz) reported from Bromley, England

    @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

  • Barbara4003 Barbara Poole ⚽🦅 (@Barbara4003) reported from Crawley, England

    @IAG828 GiffGaff is on the O2 network if that’s any help

  • LulhAndy Andy Lulham (@LulhAndy) reported from Crawley, England

    @chrisdetsicas @ThreeUK @giffgaff - was with 3 for 10 years and they kept cutting my data allowance. I get a shit tonne of data and flexibility for peanuts with giffgaff

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • Kaygeor53353208 Kay george (@Kaygeor53353208) reported from Croydon, England

    Giffgaff is usually customer friendly. But after 24 hours my Sim has not been activated. Not happy#be careful#giffgaff

  • Love_SE4 @Love_SE4💙 (@Love_SE4) reported from London, England

    @giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • jacekwojt jacek wojt (@jacekwojt) reported from Bromley, England

    @VOXI_UK Very poor customer service.... sorry, non existent. Going back to Giffgaff.

  • TheGaffaSM Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • LukeKell2 Luke_Kell (@LukeKell2) reported from Crawley, England

    @giffgaff I dont seem to have any voice coverage, do you have an outage in the south east?

  • Barbara4003 Barbara Poole ⚽🦅 (@Barbara4003) reported from Crawley, England

    @IAG828 Talk mobile is about the same cost as giffgaff and is on Vodafone network

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Unsalted_Rhino That's strange. Are you experiencing this issue when you try to log in, or before attempting to log in? If after you try to log in, please use your mobile number instead of your membername and vice versa. Also attempt to reset your password. - giffgaff Jeanette

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @xxHarleyQueen Hi Harley. We're very sorry about this. We are currently working on getting App issues sorted, so please bear with us. In the meantime, you can remove the app, re install it and try again. - giffgaff Tasbiya

  • Sparky15756 Sparky Reddookami (@Sparky15756) reported

    @giffgaff I've just had an email saying that I've ordered a sim card from you but I've never used your service before, or even visited your website? Any possibility to check what address it's being sent to from my email?

  • parrotandcrow Morrigan: author and general layabout. (@parrotandcrow) reported

    @layanglicana @davesumnersmith My mobile costs me £20 monthly though I can change it down or not pay even if I'm not using it. Unlimited calls, messages and more internet than I can use 100+gig so internet calling as well - free to other countries. giffgaff

  • Whatkatiedidne2 Sian Kate (@Whatkatiedidne2) reported

    @giffgaff I just can’t do it. I’m in my 50s lol and poor grip. I’m best with a new sim please. I don’t want to break the phone. Thank you :)

  • d225h D (@d225h) reported

    @giffgaff Hi 2 giffgaff users on holiday in malta both same issue. Phone set itself to all outgoing calls barred. Never had this before overseas with same phones and sim. Phone wants a pin to un bar tried usual 1234 0000 1919 but now stuck! Pls help! Both Samsung galaxy s20s

  • arrjayyess Rob Smith (@arrjayyess) reported

    @giffgaff hey guys. I replaced a sim for my dad who moved from an iPhone 5 to a Samsung today. It says I’ve successfully activated the new sim but I’m not getting signal yet whereas his old phone with his old sim still is. It’s been about an hour. How long does it usually take?

  • yingandting yingandting (@yingandting) reported

    @giffgaff hello i need some help please, i am not a customer but have an issue with your company. Thanks

  • JulieCarballo Julie Carballo (@JulieCarballo) reported

    Hi @giffgaff - My phone got stolen and I don't haVe access to my verification email. How can I get my number back? No one can find a solution although I'm logged in into my GiffGaff account... Could you please help ASAP?

  • only1jones Chris Jones (@only1jones) reported

    @giffgaff Yep, my phone is up-to-date, I had no data signal whatsoever each time I tried, amd there are much fewer people using it than normal currently. I couldn’t raise a support ticket because there was no prion for this problem. How do I get help?