Giffgaff

Giffgaff Outage Report in Caterham, Surrey, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Caterham, Surrey, England 02/27/2026 14:05

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (38%)

    Wi-fi (38%)

  2. Phone (25%)

    Phone (25%)

  3. Internet (21%)

    Internet (21%)

  4. Total Blackout (13%)

    Total Blackout (13%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Caterham, Surrey, England

The most recent Giffgaff outage reports came from the following cities: London, Reigate and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomReigate Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomCroydon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • LukeKell2 Luke_Kell (@LukeKell2) reported from Crawley, England

    @giffgaff I dont seem to have any voice coverage, do you have an outage in the south east?

  • TheGaffaSM Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • staylowkae baby wasteman. (@staylowkae) reported from London, England

    giffgaff finally back to more data less money but ofc its slow now 😐

  • jacekwojt jacek wojt (@jacekwojt) reported from Bromley, England

    @VOXI_UK Very poor customer service.... sorry, non existent. Going back to Giffgaff.

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • LulhAndy Andy Lulham (@LulhAndy) reported from Crawley, England

    @chrisdetsicas @ThreeUK @giffgaff - was with 3 for 10 years and they kept cutting my data allowance. I get a shit tonne of data and flexibility for peanuts with giffgaff

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • Kaygeor53353208 Kay george (@Kaygeor53353208) reported from Croydon, England

    Giffgaff is usually customer friendly. But after 24 hours my Sim has not been activated. Not happy#be careful#giffgaff

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • nealdcruz Neal D'Cruz (@nealdcruz) reported from Bromley, England

    @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • Love_SE4 @Love_SE4💙 (@Love_SE4) reported from London, England

    @giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • am_henderson Al Henderson (@am_henderson) reported

    @giffgaff Ok, that link worked when I entered one of my member names, and I can login. But the other one isn't working - I changed the password, now I can't log in, the login page just says "oops, something went wrong on our side". Have tried a few times now...

  • HepburnJen Jennifer Hepburn (@HepburnJen) reported

    @giffgaff how come I have a payg sim from you guys for my son. I put money on it. Never used it and you are deducting money constantly!?

  • TootVJoot Toot Van Joot (@TootVJoot) reported

    @JuliaHB1 I ditched them a few months ago when they proudly came out in support of BLM. Did the same with giffgaff.

  • Ibelert Ibelert (@Ibelert) reported

    @giffgaff I am trying to contact you through your website for an hour. Not easy to get help. I need to talk to an agent. That is frustrating!

  • edstub207 Eddie Stubbington (@edstub207) reported

    @ADDISON396 @TheBullzeyeKK @TheTacticalBrit Yeah, I've been with 02 (And it's "Network") for 11-12 years now. I've switched from O2 > GiffGaff > O2 including renewing contracts etc and not had to pay a penny to keep my number. The problem you might have is if they disconnect your old number. That might cause

  • am_henderson Al Henderson (@am_henderson) reported

    @giffgaff trying to reset pwd for account - I have two numbers registered to the same email address, going round and round with unhelpful emails from the 'forgotten password' link on your page. Can you help?

  • 1937_jane Lady Jane (@1937_jane) reported

    Need help with phone. I've changed sim to @giffgaff and have followed all info provided and it still saying NO SERVICE - what can I do please? I also bought a second sim and still saying the same -- please help #giffgaff My phone is unlocked too

  • sandwichwarehou Anne Lee (@sandwichwarehou) reported

    @JuliaHB1 @VodafoneUK .....the reason I left them! Joined giffgaff and never looked back at a 1/4 of the price 🥳

  • Anna_Pandaeyes 𝒜𝓃𝓃𝒶 (@Anna_Pandaeyes) reported

    @giffgaff I have no internet or phone call signal. Having to use wi-fi. Have reset my network settings but no change. This started last night. Can you help please?

  • sally_anne_l Sally-Anne Lambert (@sally_anne_l) reported

    @Cex Hi, I have a Moto G6, I'm living in a semi-basement. After a month of trying several service providers (GiffGaff, EE) I found that it works in the kitchen. Some people who have better phones said they get service fine. Do you think if I get a 5G Moto it will work?