Giffgaff

Giffgaff Outage Report in Caterham, Surrey, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Caterham, Surrey, England 01/20/2026 23:55

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (57%)

    Wi-fi (57%)

  2. Phone (16%)

    Phone (16%)

  3. Internet (14%)

    Internet (14%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Caterham, Surrey, England

The most recent Giffgaff outage reports came from the following cities: London and Bromley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • LukeKell2 Luke_Kell (@LukeKell2) reported from Crawley, England

    @giffgaff I dont seem to have any voice coverage, do you have an outage in the south east?

  • Barbara4003 Barbara Poole ⚽🦅 (@Barbara4003) reported from Crawley, England

    @IAG828 Talk mobile is about the same cost as giffgaff and is on Vodafone network

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • jacekwojt jacek wojt (@jacekwojt) reported from Bromley, England

    @VOXI_UK Very poor customer service.... sorry, non existent. Going back to Giffgaff.

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • Kaygeor53353208 Kay george (@Kaygeor53353208) reported from Croydon, England

    Giffgaff is usually customer friendly. But after 24 hours my Sim has not been activated. Not happy#be careful#giffgaff

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • Love_SE4 @Love_SE4💙 (@Love_SE4) reported from London, England

    @giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • TheGaffaSM Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • Barbara4003 Barbara Poole ⚽🦅 (@Barbara4003) reported from Crawley, England

    @IAG828 GiffGaff is on the O2 network if that’s any help

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • LulhAndy Andy Lulham (@LulhAndy) reported from Crawley, England

    @chrisdetsicas @ThreeUK @giffgaff - was with 3 for 10 years and they kept cutting my data allowance. I get a shit tonne of data and flexibility for peanuts with giffgaff

  • nealdcruz Neal D'Cruz (@nealdcruz) reported from Bromley, England

    @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • trrhodes Ross Rhodes (@trrhodes) reported

    .@giffgaff call service is intermittent in the Meadowbank / EH8 area of Edinburgh. Calls dropping. Presumably related to the weather. Any known issues on your side?

  • yenrod Lee A Dorney (@yenrod) reported

    @SMARTYMobileUK went to dumfries&galloway + south ayrshire and your signal was SHITE looking forward to a mediocre response - wished id have stayed on giffgaff now - what a con your network is!!!

  • Yiyicastano_ Yiyi Castaño (@Yiyicastano_) reported

    @giffgaff Hi, I’m trying to long in the website, but it says that something went wrong, and I tried many times. Please can you help, thanks.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @carolblackwood Oh dear, Carol. If you aren't able to pass the SIM onto anyone else we would recommend that you hang on to it as a spare SIM in case you have any problems with your current SIM and need a SIM replacement - giffgaff Jade

  • Yorksims John Woods (@Yorksims) reported

    @mattjoshholder @giffgaff If your question was re the ability to pre order via giffgaff it's not a service they've ever offered,that's why you can sign up for notifications of when it's available to buy but not pre order it.

  • alanstaples Alan Staples (@alanstaples) reported

    @1BenBaller @giffgaff Thanks. I know how to block and also I use the unknown number but when you can expect calls from numbers related to business/work these are annoying, you have to call the numbers to check they are genuine. Shame you can’t block all giffgaff numbers as they seem the scam network.

  • SMadeira01 SMadeira01 (@SMadeira01) reported

    @giffgaff this has to the worst customer service experience ever … it’s been 3 days I have no phone connection ..

  • LadyMirtazapine Sarah Le Blanc (@LadyMirtazapine) reported

    @Ktmoodles I've been on giffgaff about ten years. Never had any problems.

  • Nat3006 Nat Cowan (@Nat3006) reported

    @O2 @giffgaff is your network still down as I can't get network at my work place

  • Al_typeR Alan Waters (@Al_typeR) reported

    @giffgaff why is it that the data speeds on our network have plummeted in the last few months? My O2 E-sim has exactly the same signal level but works fine. It’s not just my phone but my girlfriends as well and it’s everywhere not just one location.