Giffgaff Outage Report in Caterham, Surrey, England
Problems detected
Users are reporting problems related to: wi-fi, phone and internet.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at Giffgaff
Giffgaff is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Wi-fi (48%)
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Phone (20%)
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Internet (18%)
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Total Blackout (13%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Caterham, Surrey, England
The most recent Giffgaff outage reports came from the following cities: London, Croydon and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Croydon |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Alvin
(@jetsettersw) reported
from
Lambeth, England
@giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service
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RAVEAUD Emmanuel
(@Maliwil) reported
from
London, England
@giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤
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Barbara Poole ⚽🦅
(@Barbara4003) reported
from
Crawley, England
@IAG828 Talk mobile is about the same cost as giffgaff and is on Vodafone network
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Cr£am
(@EdoreFaine) reported
from
London, England
How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨
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@Love_SE4💙
(@Love_SE4) reported
from
London, England
@giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back
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Wang Lin
(@AzukaFred) reported
from
Dartford, England
Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few
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Kay george
(@Kaygeor53353208) reported
from
Croydon, England
Giffgaff is usually customer friendly. But after 24 hours my Sim has not been activated. Not happy#be careful#giffgaff
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Luke_Kell
(@LukeKell2) reported
from
Crawley, England
@giffgaff I dont seem to have any voice coverage, do you have an outage in the south east?
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Tronald Dump.
(@TronalddumpUS) reported
from
London, England
@giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?
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jacek wojt
(@jacekwojt) reported
from
Bromley, England
@VOXI_UK Very poor customer service.... sorry, non existent. Going back to Giffgaff.
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Prince Vegeta
(@TheGaffaSM) reported
from
Merton, England
Never GiffGaff💥
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Alvin
(@jetsettersw) reported
from
Lambeth, England
@giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾
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meg
(@Muvaharris) reported
from
London, England
I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff
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𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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CW McGinnes
(@CWMcGinnes) reported
from
London, England
@giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help
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Andy Lulham
(@LulhAndy) reported
from
Crawley, England
@chrisdetsicas @ThreeUK @giffgaff - was with 3 for 10 years and they kept cutting my data allowance. I get a shit tonne of data and flexibility for peanuts with giffgaff
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George Akpalu
(@AkpaluGeorge) reported
from
London, England
Giffgaff is so slow and keeps breaking
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Neal D'Cruz
(@nealdcruz) reported
from
Bromley, England
@giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx
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Barbara Poole ⚽🦅
(@Barbara4003) reported
from
Crawley, England
@IAG828 GiffGaff is on the O2 network if that’s any help
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Laura Summers
(@LauraSummersNow) reported
from
London, England
@giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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Gordon
(@_gordongeorge) reported
@giffgaff your app bug is still there. I pay for a Goodybag, the confirmation wording says new Goodybag starts on 23rd April. When I look on my account it says, correctly, the Goodybag starts on 23rd March. Reported this many times. Plse don't ask for more info. But plse fix it.
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Javed Mansuri
(@javedmann) reported
@giffgaff @giffgaff @UswitchUK What's the definition of emergency support ? How you can provide emergency support to your customer?
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Moonclang's House of Ecstatic Disco #Moonclang
(@moonclang_music) reported
@hotgemMGMT I can't say a lot but I used to buy GiffGaff PAYG sim cards when I visited the UK for brief periods. Didn't have any problems :)
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Javed Mansuri
(@javedmann) reported
@Gazzer1501 @giffgaff Once you face problem like us. You than won't suggest anyone else. Keep my word. Switch to other network you have time. There is no proper support center. No customer care service. No physical office, no direct human interaction, where you can ask for emergency support.
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Javed Mansuri
(@javedmann) reported
@Reece79366291 @giffgaff Once you face problem like us. You than won't suggest anyone else. Keep my word. Switch to other network you have time. There is no proper support center. No customer care service. No physical office, no direct human interaction, where you can ask for emergency support.
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Kate
(@kate_rad_) reported
@giffgaff Hi, are you currently having any issues? My dad’s recurring goodybag has errored for no reason and he is left with no data, minutes or texts while on site at work. He needs his phone to do his job.
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moonlightcrystalsliverpool
(@moonlightcrys10) reported
@giffgaff you have sent me a broken phone and the website will not put me through to an agent! This is disgusting
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Maves Place
(@MavesPlace) reported
So glad this will be my last evening for a while and I only got this phone this month. thank @giffgaff for spying and assuming and trying to smite me with injections. They never answered who they assumed I was with. Nor why they don't get what a guideline is.
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giffgaff | The mobile network run by you
(@giffgaff) reported
@moonlightcrys10 Oh dear, that's strange. Please try clearing the cache and cookies on your browser, and then try that out again. If you have the same problems, we would recommend trying that out using another internet browser or device. - giffgaff Emer.
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Jeremy Allen
(@jeres) reported
@hotgemMGMT I can't remember why but I had to get a contract phone. Was gutted to leave GiffGaff as they were the best service provider ever, and I've had a few.