Giffgaff

Giffgaff Outage Report in Caterham, Surrey, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Caterham, Surrey, England 01/11/2026 11:15

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (58%)

    Wi-fi (58%)

  2. Phone (16%)

    Phone (16%)

  3. Internet (14%)

    Internet (14%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Caterham, Surrey, England

The most recent Giffgaff outage reports came from the following cities: London and Bromley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • Love_SE4 @Love_SE4💙 (@Love_SE4) reported from London, England

    @giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back

  • Barbara4003 Barbara Poole ⚽🦅 (@Barbara4003) reported from Crawley, England

    @IAG828 GiffGaff is on the O2 network if that’s any help

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • LukeKell2 Luke_Kell (@LukeKell2) reported from Crawley, England

    @giffgaff I dont seem to have any voice coverage, do you have an outage in the south east?

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • Kaygeor53353208 Kay george (@Kaygeor53353208) reported from Croydon, England

    Giffgaff is usually customer friendly. But after 24 hours my Sim has not been activated. Not happy#be careful#giffgaff

  • TheGaffaSM Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • nealdcruz Neal D'Cruz (@nealdcruz) reported from Bromley, England

    @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

  • jacekwojt jacek wojt (@jacekwojt) reported from Bromley, England

    @VOXI_UK Very poor customer service.... sorry, non existent. Going back to Giffgaff.

  • LulhAndy Andy Lulham (@LulhAndy) reported from Crawley, England

    @chrisdetsicas @ThreeUK @giffgaff - was with 3 for 10 years and they kept cutting my data allowance. I get a shit tonne of data and flexibility for peanuts with giffgaff

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • SmithiesMark Mark Smithies 🕷🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@SmithiesMark) reported

    @giffgaff @suamirocha @ThreeUK Move to 3 Suami, at least until they sort it out to your satisfaction. Whatever happened to “the customer is always right”? These big businesses are far to eager to bully us!

  • themoaningbible The Moaning Bible 😎 (@themoaningbible) reported

    Five days to speak to someone about a complaint, they are "not sure" what else they can do, as we are in deadlock now as they demand full payment in the #CostOfLivingCrisis Utterly shambles...so glad my contract is up with them...I'm moving to @giffgaff

  • GillSingh_67 Gill Singh♿❤ (@GillSingh_67) reported

    @giffgaff Hi, I've been charged twice for my recurring goodbag, once on the 5th & again on the 11th April. Obviously there is no way of contacting you through your website and the FAQ's don't help. Can someone please get back to me. Thanks

  • factory_sausage 🌟☔🫧Little Sausage Factory🫧☔🌟 (@factory_sausage) reported

    @mossgatherer_ If you can look at Giffgaff. They use the O2 network but are much better value.

  • dogbreaf Мишка ΘΔ (@dogbreaf) reported

    Then was gonna set my laptop up to use it's mobile modem to give me some temporary internet but the giffgaff sim I had was deactivated because I never use it so I had to go get a new sim and then for some reason systemd-resolved wasn't working

  • susuwayland susu (@susuwayland) reported

    @giffgaff Can you help me reset the details for the account in which sim has been activated already?

  • _n_w_m_ shawn (@_n_w_m_) reported

    @zsombi08 Giffgaff runs on O2 network so I don't think it will make much of a difference. I probably just need new phone with 5G? Idk 😮‍💨

  • leithshorebook1 The Shore Book Fest (@leithshorebook1) reported

    @giffgaff I've a problem with my phone. Can I DM you?

  • _n_w_m_ shawn (@_n_w_m_) reported

    Which phone carrier has the best signal? I use giffgaff (shamefully) since 10 years ago and it's time to change because their coverage is terrible.

  • AliceCrossley Alice Crossley (@AliceCrossley) reported

    @_Jampot Try Smarty (5G, 3 network). Much better reception than Giffgaff (but I am in Manchester).