Giffgaff

Giffgaff Outage Report in Caterham, Surrey, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Caterham, Surrey, England 02/11/2026 08:25

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (45%)

    Wi-fi (45%)

  2. Phone (22%)

    Phone (22%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (13%)

    Total Blackout (13%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Caterham, Surrey, England

The most recent Giffgaff outage reports came from the following cities: London and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomCroydon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • LukeKell2 Luke_Kell (@LukeKell2) reported from Crawley, England

    @giffgaff I dont seem to have any voice coverage, do you have an outage in the south east?

  • uncoolbob Bob MacCallum (@uncoolbob) reported from London, England

    No signal, phone or data here @giffgaff

  • Love_SE4 @Love_SE4💙 (@Love_SE4) reported from London, England

    @giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • nealdcruz Neal D'Cruz (@nealdcruz) reported from Bromley, England

    @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • jacekwojt jacek wojt (@jacekwojt) reported from Bromley, England

    @VOXI_UK Very poor customer service.... sorry, non existent. Going back to Giffgaff.

  • staylowkae baby wasteman. (@staylowkae) reported from London, England

    giffgaff finally back to more data less money but ofc its slow now 😐

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • LulhAndy Andy Lulham (@LulhAndy) reported from Crawley, England

    @chrisdetsicas @ThreeUK @giffgaff - was with 3 for 10 years and they kept cutting my data allowance. I get a shit tonne of data and flexibility for peanuts with giffgaff

  • TheGaffaSM Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @neslurt It could also be that there is an issue with the mast in that area, and it hasn't been updated yet. We would recommend that you check and re try the troubleshooting steps tomorrow, and see how you get on. - giffgaff Tasbiya

  • UL5T3R_G1RL 🇬🇧💙 🆂🆄🆉🅸🅴 💙🇬🇧 (@UL5T3R_G1RL) reported

    @BillyKsOpinion @Smiffy__69 Noticed on Giffgaff their unlimited bundle that use to be £20- £25 i think has now increased to £35 Along comes a new network Smarty who runs off 3 and it's £20 As for the tweet in question i received it but didn't acknowledge i know virgin is increasing by £8 and sky only £3

  • Astella_x3 Shanii (@Astella_x3) reported

    @Cueball666uk @giffgaff I’m in LE2 having the same issue 😑 @giffgaff

  • LorzyG Lorz (@LorzyG) reported

    @giffgaff my number was ported over to you today but my phone says “no sim”. My sim is activated,I received an email saying my number should be ported by 9pm. My phone is unlocked so I don’t know why this is happening. I have turned my phone on & off multiple times all day. Help!

  • Shanefeltonx Shane Lee (@Shanefeltonx) reported

    @giffgaff i topped up £10 yesterday on my phone and it said its gone one so i throw the receipt in the bin now i go to check and nothing either gone on wtf iv just wasted my last £10 so thanks yh !!!

  • ItsSpecialHands SpecialHands (@ItsSpecialHands) reported

    @ShAmEYoUFaiLeD Switch to Giffgaff if you can mate, it's just a better O2, I've never looked back

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @hafsiiiixo Oh dear, that's odd. Can you please drop us a DM, so we can help? - giffgaff Tasbiya

  • AngharadJ5 Angharad (@AngharadJ5) reported

    @catticusrex49 @giffgaff @O2 My O2 4g is terrible too. Horrendously slow in Cardiff and Swansea..

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @neslurt We're not aware of any problems that could be causing this to occur. Are you aware of anyone else that is experiencing the same issue in this area on the same network, or a different one? - giffgaff Jeanette

  • shoshanade 🌈😷🗽💙Shoshana#WokeAF🥳#JohnsonMustGoNOW (@shoshanade) reported

    @burningoil1972 @GeorReader @Rosychipshop Maybe check-out GiffGaff?...no shops, no admin, thus low costs. You order a sim card, top it up when needed, no contract necessary...think I even read they're using the EE network now?