Giffgaff Outage Report in Caterham, Surrey, England
Problems detected
Users are reporting problems related to: wi-fi, phone and internet.
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Full Outage Map
E-mailProblems in the last 24 hours in Caterham, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at Giffgaff
Giffgaff is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Giffgaff users through our website.
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Wi-fi (54%)
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Phone (19%)
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Internet (15%)
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Total Blackout (11%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Caterham, Surrey, England
The most recent Giffgaff outage reports came from the following cities: London and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Giffgaff Issues Reports Near Caterham, England
Latest outage, problems and issue reports in Caterham and nearby locations:
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Laura Summers
(@LauraSummersNow) reported
from
London, England
@giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)
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Bob MacCallum
(@uncoolbob) reported
from
London, England
No signal, phone or data here @giffgaff
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baby wasteman.
(@staylowkae) reported
from
London, England
giffgaff finally back to more data less money but ofc its slow now 😐
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Tronald Dump.
(@TronalddumpUS) reported
from
London, England
@giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?
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Alvin
(@jetsettersw) reported
from
Lambeth, England
@giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾
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Prince Vegeta
(@TheGaffaSM) reported
from
Merton, England
Never GiffGaff💥
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Alvin
(@jetsettersw) reported
from
Lambeth, England
@giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service
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Cr£am
(@EdoreFaine) reported
from
London, England
How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨
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Luke_Kell
(@LukeKell2) reported
from
Crawley, England
@giffgaff I dont seem to have any voice coverage, do you have an outage in the south east?
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Andy Lulham
(@LulhAndy) reported
from
Crawley, England
@chrisdetsicas @ThreeUK @giffgaff - was with 3 for 10 years and they kept cutting my data allowance. I get a shit tonne of data and flexibility for peanuts with giffgaff
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CW McGinnes
(@CWMcGinnes) reported
from
London, England
@giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help
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Wang Lin
(@AzukaFred) reported
from
Dartford, England
Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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jacek wojt
(@jacekwojt) reported
from
Bromley, England
@VOXI_UK Very poor customer service.... sorry, non existent. Going back to Giffgaff.
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Neal D'Cruz
(@nealdcruz) reported
from
Bromley, England
@giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx
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meg
(@Muvaharris) reported
from
London, England
I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff
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George Akpalu
(@AkpaluGeorge) reported
from
London, England
Giffgaff is so slow and keeps breaking
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@Love_SE4💙
(@Love_SE4) reported
from
London, England
@giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back
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RAVEAUD Emmanuel
(@Maliwil) reported
from
London, England
@giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤
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𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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giffgaff | The mobile network run by you
(@giffgaff) reported
@timwhitlock We're really sorry about this. Our engineers are working hard to restore your service as quickly as they can. - giffgaff Tasbiya
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Richard Hesketh ☯️⚛⚕ Don't Call Him B****s.
(@RichardHesketh1) reported
@O2 are behaving atrociously when trying to "Resolve" a problem with signal absence in our area. @GiffGaff immediately released me from contract (they are on @O2 as well). What's wrong with this company?
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giffgaff | The mobile network run by you
(@giffgaff) reported
@BobFlem25914696 Hi Bob. It can take up to 24 hours from your port in day for your service to be fully up and running. During this time we recommend that you reboot your phone off and on again a few times, to help speed this up - giffgaff Jade
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eli
(@elibaz95) reported
@giffgaff Yes I have they keep delaying the resolution. They said Monday yesterday then now they said I’ll have customer relations reach out in 5 days. This is ridiculous I even quoted UK law word for word in which giffgaff is in violation of ad it’s been more than 14 days of return dlivry
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Mike Fletcher
(@oldskoolkiddy) reported
@giffgaff Packaging - no problem, and I’d expect a phone sold as in excellent condition to run as such. Other refurbished iPhone sellers guarantee a minimum battery performance of 85%? No point spending £200 on a phone to have rubbish battery life!
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Jim Ature
(@JimAturity) reported
@Giffgaff so frustrated you don’t have a customer services number when I really need you. How can I speak to someone? Please don’t ask me to go through the suggested options on your website...
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Sir Chompy Face
(@SirChompyFace) reported
@EE I'm with O2 in Norwich brillaint well in with giffgaff (runs on O2) I tired EE was really bad and prices are steep
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Rob
(@Rob58864049) reported
@giffgaff Gone with the giffgaff! 2 months my service has been appalling. Which is sad.
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giffgaff | The mobile network run by you
(@giffgaff) reported
@grebbs We're very sorry to hear this. Please can you provide your full UK postcode. So we can check for issues in the area - giffgaff Jade
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O2 in the UK
(@O2) reported
@timwhitlock Okay Tim, you'd need to contact GiffGaff regarding any issues you're having with the network.