Giffgaff

Giffgaff Outage Report in Caterham, Surrey, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Caterham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Caterham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Caterham, Surrey, England 01/09/2026 00:50

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (58%)

    Wi-fi (58%)

  2. Phone (17%)

    Phone (17%)

  3. Internet (14%)

    Internet (14%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Caterham, Surrey, England

The most recent Giffgaff outage reports came from the following cities: London and Bromley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomBromley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Caterham, England

Latest outage, problems and issue reports in Caterham and nearby locations:

  • EdoreFaine Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • LauraSummersNow Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • jacekwojt jacek wojt (@jacekwojt) reported from Bromley, England

    @VOXI_UK Very poor customer service.... sorry, non existent. Going back to Giffgaff.

  • LulhAndy Andy Lulham (@LulhAndy) reported from Crawley, England

    @chrisdetsicas @ThreeUK @giffgaff - was with 3 for 10 years and they kept cutting my data allowance. I get a shit tonne of data and flexibility for peanuts with giffgaff

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff @dhlexpressuk You both have an absolute DOG SHIT of a service

  • AzukaFred Wang Lin (@AzukaFred) reported from Dartford, England

    Okay, so it’s not just O2. People on other networks are having issues too O2, Three, Vodafone, EE, Giffgaff with most the issues BT, Tesco Mobile & Virgin Media with a few

  • nealdcruz Neal D'Cruz (@nealdcruz) reported from Bromley, England

    @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

  • Love_SE4 @Love_SE4💙 (@Love_SE4) reported from London, England

    @giffgaff Do you know what forget I even asked I'm going into town to get a SIM from a phone shop. At least if it goes wrong there are people to help. You lot are useless you don't need my money anymore. You owe me but I doubt very much I will get anything back

  • TheGaffaSM Prince Vegeta (@TheGaffaSM) reported from Merton, England

    Never GiffGaff💥

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • TronalddumpUS Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • Maliwil RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • CWMcGinnes CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • LukeKell2 Luke_Kell (@LukeKell2) reported from Crawley, England

    @giffgaff I dont seem to have any voice coverage, do you have an outage in the south east?

  • AkpaluGeorge George Akpalu (@AkpaluGeorge) reported from London, England

    Giffgaff is so slow and keeps breaking

  • staylowkae baby wasteman. (@staylowkae) reported from London, England

    giffgaff finally back to more data less money but ofc its slow now 😐

  • Kaygeor53353208 Kay george (@Kaygeor53353208) reported from Croydon, England

    Giffgaff is usually customer friendly. But after 24 hours my Sim has not been activated. Not happy#be careful#giffgaff

  • Muvaharris meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • jetsettersw Alvin (@jetsettersw) reported from Lambeth, England

    @giffgaff and @DHLUSHelp your delivery service is dog shit! Will be using @amazon from now on 👋🏾

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • toffeegirl1979 toffeegirl1979 (@toffeegirl1979) reported

    @MXOFO I put both my son and daughter on giffgaff and they haven’t made any complaints so far. We’re just outside Manchester and my son has just moved down to Oxford if that helps.

  • GobbyResende 🦭 GobbyResende 🦭 (@GobbyResende) reported

    Anyone had any issues with giffgaff’s mobile data service? It’s incredibly slow and struggling to load even in a city 😫

  • JonStGB Jon Stevenson (@JonStGB) reported

    @giffgaff What's going on with GiffGaff? Three signal strength is woeful and has been for the last two weeks now??

  • Serosedserio14 "MsM”🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺✊🏻 (@Serosedserio14) reported

    @giffgaff What is going on? I’ve had no service since Fri, in Scarborough; North Yorks; Cumbria; SW Scotland and now home in Glasgow. It’s very unusual for Giffgaff.

  • TJ64GH righter of wrongs (@TJ64GH) reported

    @Susanroseabbey1 @giffgaff @MalcBo_1 just don't have any technical issues as you can't talk to a real person and their "agents" only have scripted tech sheets to go off, and god forbid you have any issues downloading emails. spend less on marketing and more on real people. #allhypenosubstance

  • ZoeRuncorn Zoe E Runcorn (@ZoeRuncorn) reported

    @AskPayPal I knew you would be less helpful once things went private, so let's talk here. You are refusing access to my account and I need the help of a section who can unlock it. I cannot use the mobile number (@giffgaff erased it due to lack of use since I'm abroad)

  • blobbybobber LondonRando (@blobbybobber) reported

    @giffgaff no signal on my phone for more than a week now. Really need a solution as I am missing calls from my dentist and the bank! 210914-001341

  • davwheat_ David Wheatley (@davwheat_) reported

    @h00ps4life It's so random, which is why! It's fantastic throughout most of B&H, but specific areas have problems, and it's the same with my town. I have giffgaff, VOXI and ToTheMoon SIMs, and usually one will work. EE never fails for me. I want to make a Google My Map of "CTIL fails"...

  • CMDR_Valkyrie Valkyrie! (@CMDR_Valkyrie) reported

    Additionally, a nice big “**** you” to any company who thinks of themselves as too “modern” or whatever ******** to not have a call helpline. ******* GiffGaff only has webchat which means that useless **** of a customer I just had can’t even find out WHY Giffgaff drained her-

  • chrsphr we do have it in us ✨ (@chrsphr) reported

    @MXOFO They use O2, which can vary depending on where you are. Looking at some data suggests they're not too bad Newcastle area. Advantage to Giffgaff is there's no contract so you could try for a month or two and see how you get on