Giffgaff outages and service status in Billingham, England

Problems in the last 24 hours in Billingham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Billingham, England

Latest outage, problems and issue reports in Billingham and nearby locations:

• 
  🏳️‍🌈 #ImMeWhoAreYou 🏳️‍🌈 (@ScooterRiderFMX) reported 14 minutes ago from Sunderland Bridge, England

  Data still not working. I’ll be glad when I ditch @giffgaff

• 
  Dean (@SixCylinderDean) reported 18 minutes ago from Sunderland Bridge, England

  Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

• 
  #ImMe | #SAFC | 🇬🇧 🏳️‍🌈 (@MeInSunderland) reported 32 minutes ago from Sunderland Bridge, England

  @1BenBaller @giffgaff It’s on its way back but why annoyed me was that @giffgaff didn’t seem to care. I was told to contact apple support. Erm no. If I buy a phone then I expect it to work

• 
  Rob Dowson (@RobDowson86) reported 34 minutes ago from Stainton and Thornton, England

  @giffgaff Hi I have two queries, basically my phone sale is not appearing in selling my phone and also my revised quote is £13.50 and stating there is white dots on the screen this wasn't a issue when I send my phone to yourselves.

• 
  jodiex (@jodieforeman) reported 36 minutes ago from Redcar, England

  OH MY ******* GOD HOW CAN @giffgaff SEND ME THE WRONG SIM CARD TWICE YOU ******* STUPID ***** ABOUT TO ACTUALLY COMMIT A CRIME IM THAT MAD

• 
  Cllr Mike Young (@mikeyoungUK) reported 42 minutes ago from Elwick, England

  @giffgaff I got a payg sim for my spare phone yesterday and spent 30 quid on credit so I can use it as a data tethering device for my laptop at home. Live in a rural area so no fibre broadband option. Sadly, there is zero 4G signal. I thought all networks had this sorted?!

• 
  #ImMe | #SAFC | 🇬🇧 🏳️‍🌈 (@MeInSunderland) reported 53 minutes ago from Sunderland Bridge, England

  🚨 Never buy a refurbished phone from @giffgaff they send you ducked phones then blame you for damaging it

• 
  Lynda D💙 (@e_gran) reported 54 minutes ago from Hartlepool, England

  @RachelOrr I think you can just get a phone…it doesn’t have to have a giffgaff SIM (but check on that). However, GG is so cheap and easy and you can change plans or cancel with no contract. We have both been with them for years and years.

• 
  Nathan Lawson (@nathanlawsn) reported 58 minutes ago from Sunderland Bridge, England

  @adamconder @OllieBrkr @giffgaff I’ve experienced that occasionally on Three also, but I found that restarting my iPhone fixes the problem, so I’m beginning to think it’s actually an iOS issue rather than a problem with the network.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Snake Konginchrist (@SnakeKongin) reported 2 minutes ago

  giffgaff just dropped the "we're disconnecting your service" email on me. Usage pattern suggests long-term use outside the UK → instant ban. No appeal. No proper refund process mentioned. Just "final position." Really makes you feel valued as a customer.

• 
  samuel blanchard (@samuelb06214426) reported 2 minutes ago

  GIFFGAFF CUSTOMER SERVICES PHONE NUMBER URGENTLY WANTED

• 
  sable (@SableVex) reported 4 minutes ago

  @Arsemicke @dbcxptures Can only speak for myself mate and it’s a drastic difference. In the midlands and I haven’t had any issues since switching from giffgaff.

• 
  Blair James Lennon (@blairlennon) reported 4 minutes ago

  @giffgaff Yeah with a link to a bot that doesn't work I'm trying to get a refund because you have taken now £7 out of my Giffgaff account for nothing usage still all at 0 for calls texts and data get that money refund now

• 
  yakky lew (@jac562006) reported 5 minutes ago

  @giffgaff You are a greedy merchant; your king ought to hang you. If he fails to understand the people's rage, then he deserves to meet the same fate as Louis XVI.

• 
  Uptimus (@UptimusApp) reported 5 minutes ago

  Update 08:25 UTC — giffgaff reports: giffgaff's status page published a new incident update.

• 
  kelly (@purple_dragon25) reported 5 minutes ago

  @giffgaff The app was where I had the problem, I've managed to log in through my laptop and got topped up thankfully.

• 
  Palestine Action Supporter🇵🇸✊🇱🇧 #FYEM💰🍑 (@Bliadhnaichean) reported 7 minutes ago

  ...And, will we get compensation/reimbursement for lack of Text Service @giffgaff/@O2 ? 🤔

• 
  9 wine (@Wine92023) reported 8 minutes ago

  @giffgaff Understood. I am submitting a Formal Complaint directly via your internal system today regarding the balance refund. If unresolved, I will request the Deadlock Letter for Ombudsman escalation. Thanks.

• 
  Alex Wheatley (@thealexbear) reported 14 minutes ago

  @TomTalksCars @O2 I agree. Im on giffgaff which uses o2. Signal is shocking in many places.