Giffgaff

Giffgaff Outage Report in Billingham, Stockton-on-Tees, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Billingham, Stockton-on-Tees, England 02/14/2026 05:40

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (43%)

    Wi-fi (43%)

  2. Phone (23%)

    Phone (23%)

  3. Internet (19%)

    Internet (19%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Billingham, England

Latest outage, problems and issue reports in Billingham and nearby locations:

  • jodieforeman jodiex (@jodieforeman) reported from Redcar, England

    OH MY ******* GOD HOW CAN @giffgaff SEND ME THE WRONG SIM CARD TWICE YOU ******* STUPID ***** ABOUT TO ACTUALLY COMMIT A CRIME IM THAT MAD

  • ScooterRiderFMX 🏳️‍🌈 #ImMeWhoAreYou 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    Data still not working. I’ll be glad when I ditch @giffgaff

  • MeInSunderland #ImMe | #SAFC | 🇬🇧 🏳️‍🌈 (@MeInSunderland) reported from Sunderland Bridge, England

    🚨 Never buy a refurbished phone from @giffgaff they send you ducked phones then blame you for damaging it

  • nathanlawsn Nathan Lawson (@nathanlawsn) reported from Sunderland Bridge, England

    @adamconder @OllieBrkr @giffgaff I’ve experienced that occasionally on Three also, but I found that restarting my iPhone fixes the problem, so I’m beginning to think it’s actually an iOS issue rather than a problem with the network.

  • e_gran Lynda D💙 (@e_gran) reported from Hartlepool, England

    @RachelOrr I think you can just get a phone…it doesn’t have to have a giffgaff SIM (but check on that). However, GG is so cheap and easy and you can change plans or cancel with no contract. We have both been with them for years and years.

  • mikeyoungUK Cllr Mike Young (@mikeyoungUK) reported from Elwick, England

    @giffgaff I got a payg sim for my spare phone yesterday and spent 30 quid on credit so I can use it as a data tethering device for my laptop at home. Live in a rural area so no fibre broadband option. Sadly, there is zero 4G signal. I thought all networks had this sorted?!

  • MeInSunderland #ImMe | #SAFC | 🇬🇧 🏳️‍🌈 (@MeInSunderland) reported from Sunderland Bridge, England

    @1BenBaller @giffgaff It’s on its way back but why annoyed me was that @giffgaff didn’t seem to care. I was told to contact apple support. Erm no. If I buy a phone then I expect it to work

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

  • RobDowson86 Rob Dowson (@RobDowson86) reported from Stainton and Thornton, England

    @giffgaff Hi I have two queries, basically my phone sale is not appearing in selling my phone and also my revised quote is £13.50 and stating there is white dots on the screen this wasn't a issue when I send my phone to yourselves.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • griffinkate Kate Griffin (@griffinkate) reported

    "Try your GiffGaff SIM in another unlocked phone to rule out bla bla issue". If I had another phone in unlocked and working condition I'd be using it as my actual phone and I wouldn't be in this mess!

  • ji_sungs_lungs Sean Kelley (@ji_sungs_lungs) reported

    @giffgaff I am trying to reset my password but the email or text will not come through, can you help me?

  • WinchesterLunch WinchesterLunchbreak (@WinchesterLunch) reported

    @nicktweet Oh goody, I'm on giffgaff which is basically O2. To be honest I doubt I'll notice a difference - I never get a connection in Winchester anyway - everything cuts out from Worthy Lane carpark onward

  • jayspeaks2021 jay600 (@jayspeaks2021) reported

    @giffgaff my number is not working and I can not wait all day for a response how do I get in contact

  • griffinkate Kate Griffin (@griffinkate) reported

    GiffGaff is a really weird network because actual employees will only help with a tiny subset of problems (none of which I've ever experienced), so for most issues the entire "support" experience is like "IDK, go and ask the other customers.🤷" (It works better than that sounds!)

  • LuciferChloe_ 🕯️Sheri🕯️ (@LuciferChloe_) reported

    @giffgaff Hi I need your help. I added my £20 voucher but forgot to choose a goody bag and its gone straight to credit, how can i get it back onto a goody bag instead?

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @jayspeaks2021 We're very sorry to hear this, Jay. Please can you provide your full UK postcode via DM, so we can check for issues in the area - giffgaff Jade

  • sara07108762 sara (@sara07108762) reported

    @giffgaff Hi I purchased a second hand phone with you & cannot use the O2 Sim purchased, the phone should be unlocked but appears not to be? Can you help? It was a gift for my daughter! Thank you

  • barryjbutler Barry Butler (@barryjbutler) reported

    @georgialewis76 After my long years with O2 I moved to giffgaff about 18 months ago. They are very good & have very flexible monthly options. They actually use the O2 network too.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @ClareLouiseMil2 Unfortunately there is still a problem with the mast at the moment we're afraid, Clare. Our engineers are working on this, but currently we don't have any further updates on when this will be resolved. We're really sorry for the inconvenience caused by that. - giffgaff Emer.