Giffgaff

Giffgaff Outage Report in Billingham, Stockton-on-Tees, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Billingham, Stockton-on-Tees, England 02/01/2026 16:50

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (51%)

    Wi-fi (51%)

  2. Phone (20%)

    Phone (20%)

  3. Internet (16%)

    Internet (16%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Billingham, England

Latest outage, problems and issue reports in Billingham and nearby locations:

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

  • mikeyoungUK Cllr Mike Young (@mikeyoungUK) reported from Elwick, England

    @giffgaff I got a payg sim for my spare phone yesterday and spent 30 quid on credit so I can use it as a data tethering device for my laptop at home. Live in a rural area so no fibre broadband option. Sadly, there is zero 4G signal. I thought all networks had this sorted?!

  • e_gran Lynda D💙 (@e_gran) reported from Hartlepool, England

    @RachelOrr I think you can just get a phone…it doesn’t have to have a giffgaff SIM (but check on that). However, GG is so cheap and easy and you can change plans or cancel with no contract. We have both been with them for years and years.

  • jodieforeman jodiex (@jodieforeman) reported from Redcar, England

    OH MY ******* GOD HOW CAN @giffgaff SEND ME THE WRONG SIM CARD TWICE YOU ******* STUPID ***** ABOUT TO ACTUALLY COMMIT A CRIME IM THAT MAD

  • RobDowson86 Rob Dowson (@RobDowson86) reported from Stainton and Thornton, England

    @giffgaff Hi I have two queries, basically my phone sale is not appearing in selling my phone and also my revised quote is £13.50 and stating there is white dots on the screen this wasn't a issue when I send my phone to yourselves.

  • ScooterRiderFMX 🏳️‍🌈 #ImMeWhoAreYou 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    Data still not working. I’ll be glad when I ditch @giffgaff

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • mogzilliani mogzillian (@mogzilliani) reported

    @giffgaff Hi, the support doesn't work on your site, please advise.

  • RonaldJ61016789 Quintessential Englishman (@RonaldJ61016789) reported

    @Yorksims 2 .... I have another complaint about Giffgaff. Giffgaff assumes that everyone is computer-literate. I couldn't post my complaint in giffgaffs' community thingy - what the hell is a "tag" ??) The community thing should be accessible to even computer-illiterate peeps.

  • ChloChristian Chloe Christian (@ChloChristian) reported

    @O2 Purchased a new contract + phone with you last Saturday, picked a delivery day from your slots. Since then have had no contact whatsoever and my O2 account says no purchases. I moved from GiffGaff because I heard you had better customer support. Why?

  • arafel2 Paul Walker (@arafel2) reported

    @giffgaff Hi - I'm trying to activate a new SIM, but I keep getting "403 Forbidden" when I click 'are you sure' (and at other points). Is there a known problem with that at the moment or should I raise a case?

  • Yorksims John Woods (@Yorksims) reported

    @BioMickWatson @giffgaff 2/2 I'm having the same problem as you and can't log into my giffgaff account

  • solentsungod202 SunGod2020 (@solentsungod202) reported

    @giffgaff is the log in site down? Thanks

  • EromoGregory Gregory Eromo (@EromoGregory) reported

    @giffgaff day two running on my subscription to this network and still I can't make use of my line. No calls, no text and no data connection. I have seek for help from agent and all I get is I should keep restarting my phone every now and then. Its way past 24hours now

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @PatrickBaines4 We're sorry about that Patrick. We had a few issues after a planned maintenance this morning, but this has now been fixed so please retry. - giffgaff Jeanette

  • STattisconie Silvio Tattisconie ©💎 (@STattisconie) reported

    @jesuiscanard @Geoff_Badger @PegFluff I switched from GiffGaff to Smarty just for the data the Mrs is still with GG. GG use O2 Smarty use 3 never had any problems with either of them just the cheaper data deal is why I switched.

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @BioMickWatson We're sorry about this Mick. We seemed to have had issues with our site that are now resolved. Please try logging in once more and see if this now works. If you're still having data issues, please send us through your post code in a DM and we'll look into this. -giffgaff Jeanette