Giffgaff

Giffgaff Outage Report in Billingham, Stockton-on-Tees, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Billingham, Stockton-on-Tees, England 02/20/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (41%)

    Wi-fi (41%)

  2. Phone (25%)

    Phone (25%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (14%)

    Total Blackout (14%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Billingham, England

Latest outage, problems and issue reports in Billingham and nearby locations:

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

  • mikeyoungUK Cllr Mike Young (@mikeyoungUK) reported from Elwick, England

    @giffgaff I got a payg sim for my spare phone yesterday and spent 30 quid on credit so I can use it as a data tethering device for my laptop at home. Live in a rural area so no fibre broadband option. Sadly, there is zero 4G signal. I thought all networks had this sorted?!

  • jodieforeman jodiex (@jodieforeman) reported from Redcar, England

    OH MY ******* GOD HOW CAN @giffgaff SEND ME THE WRONG SIM CARD TWICE YOU ******* STUPID ***** ABOUT TO ACTUALLY COMMIT A CRIME IM THAT MAD

  • ScooterRiderFMX 🏳️‍🌈 #ImMeWhoAreYou 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    Data still not working. I’ll be glad when I ditch @giffgaff

  • e_gran Lynda D💙 (@e_gran) reported from Hartlepool, England

    @RachelOrr I think you can just get a phone…it doesn’t have to have a giffgaff SIM (but check on that). However, GG is so cheap and easy and you can change plans or cancel with no contract. We have both been with them for years and years.

  • RobDowson86 Rob Dowson (@RobDowson86) reported from Stainton and Thornton, England

    @giffgaff Hi I have two queries, basically my phone sale is not appearing in selling my phone and also my revised quote is £13.50 and stating there is white dots on the screen this wasn't a issue when I send my phone to yourselves.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • J74309255 J (@J74309255) reported

    @giffgaff Who is John ? Another badly treated person ? How many of us are there ? Is there a support group ? Banks etc don’t ask for account details. What other details can I give - ref no of my emails ? Need to see if should stay with you & will let you know tom’row

  • clarinette02 Datarainbow 🌈Privacy Advocate (@clarinette02) reported

    @gcluley @VodafoneUK Also, according to Vodafone, I was constantly going over my allowance they could not even prove me how. Their App had a different figures than their bills. Never paid more than 10£/month with GiffGaff, if not less.

  • J74309255 J (@J74309255) reported

    @giffgaff Tried this. When tried to activate, your website says can only use the one you have sent. TWO weeks and still waiting. BAD service. You don’t care about people. Worst thing is that you’re a phone company with no phone customer service #giffgaff

  • Ser_Pyrro P@ul is getting bored... (@Ser_Pyrro) reported

    @giffgaff Are you serious EMER?? you are one of the 9 people that have responded to this already!?! Seriously you guys are terrible at this!!

  • pumpkincatto 🟢 hannah 🟢 (@pumpkincatto) reported

    @Klarna why was I forced to pay my phone contract through you with giffgaff? Ive had nothing but issues for the past 2 months and your customer service is trash. I had no choice either, I was forced to use klarna and it wouldn't let me pay the way I did for my old phone.

  • ReehanaTaj Queen of Chai (@ReehanaTaj) reported

    @giffgaff Been a loyal customer for many years, really angry as for the last few months my £25 always on data packages doesn't work. There's no coverage so can't receive/make calls, send texts or use internet. #RipOff

  • Ser_Pyrro P@ul is getting bored... (@Ser_Pyrro) reported

    @giffgaff This is the escalation team!!! This is result of 7 days of waiting after it getting it escalated! PLEASE LOOK AT THE SITUATION FOR MORE THAN 10 secs before responding, just a perfect example of the state of your customer service...

  • HannahJ100690 Hannah Johnson (@HannahJ100690) reported

    @giffgaff No, everything doesn’t seem to work. Please can I send you my number and can you look at it please? My husband is having the same problem.

  • mac_plastic PlasticMac (@mac_plastic) reported

    @giffgaff I received a replacement SIM, put it in the phone and clicked on Activate. 12 says later, still not connected. Support keep telling me it's with the engineers ... Come on giffgaff, fix it please.

  • Pilotjones87 Gary 💙 (@Pilotjones87) reported

    @giffgaff I raised a issue with you this morning and am still awaiting a reply how long am I going to be waiting?