Giffgaff

Giffgaff Outage Report in Billingham, Stockton-on-Tees, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Billingham, Stockton-on-Tees, England 02/12/2026 18:45

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (45%)

    Wi-fi (45%)

  2. Phone (22%)

    Phone (22%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (13%)

    Total Blackout (13%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Billingham, England

Latest outage, problems and issue reports in Billingham and nearby locations:

  • RobDowson86 Rob Dowson (@RobDowson86) reported from Stainton and Thornton, England

    @giffgaff Hi I have two queries, basically my phone sale is not appearing in selling my phone and also my revised quote is £13.50 and stating there is white dots on the screen this wasn't a issue when I send my phone to yourselves.

  • mikeyoungUK Cllr Mike Young (@mikeyoungUK) reported from Elwick, England

    @giffgaff I got a payg sim for my spare phone yesterday and spent 30 quid on credit so I can use it as a data tethering device for my laptop at home. Live in a rural area so no fibre broadband option. Sadly, there is zero 4G signal. I thought all networks had this sorted?!

  • e_gran Lynda D💙 (@e_gran) reported from Hartlepool, England

    @RachelOrr I think you can just get a phone…it doesn’t have to have a giffgaff SIM (but check on that). However, GG is so cheap and easy and you can change plans or cancel with no contract. We have both been with them for years and years.

  • ScooterRiderFMX 🏳️‍🌈 #ImMeWhoAreYou 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    Data still not working. I’ll be glad when I ditch @giffgaff

  • jodieforeman jodiex (@jodieforeman) reported from Redcar, England

    OH MY ******* GOD HOW CAN @giffgaff SEND ME THE WRONG SIM CARD TWICE YOU ******* STUPID ***** ABOUT TO ACTUALLY COMMIT A CRIME IM THAT MAD

  • MeInSunderland #ImMe | #SAFC | 🇬🇧 🏳️‍🌈 (@MeInSunderland) reported from Sunderland Bridge, England

    🚨 Never buy a refurbished phone from @giffgaff they send you ducked phones then blame you for damaging it

  • nathanlawsn Nathan Lawson (@nathanlawsn) reported from Sunderland Bridge, England

    @adamconder @OllieBrkr @giffgaff I’ve experienced that occasionally on Three also, but I found that restarting my iPhone fixes the problem, so I’m beginning to think it’s actually an iOS issue rather than a problem with the network.

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • scotinthecity Nadine Coyles Passport (@scotinthecity) reported

    @giffgaff There is. I have told you guys a billion times and your solution was *shrug* try another sim card! I am stuck and unable to call my bank @cibc because your sim card isn't letting me

  • AEGIS_Five Five (@AEGIS_Five) reported

    No issues are being resolved, our time is being wasted and quite frankly I'm done with being treated like a decade of my money means nothing. @O2 @VodafoneUK @giffgaff or whoever else hit me up with some deals.

  • johnyev 🇬🇧 Sir No vax passports antiwoke (@johnyev) reported

    @1BenBaller @giffgaff I was very happy with @giffgaff, their system of community customer care works brilliantly, however I was lead to believe eu roaming was stopping so switched to O2, utter nightmare porting my number, if I had known gg roaming was continuing I’d have never swapped.

  • sarahjanetattoo Sarah and pebbles (@sarahjanetattoo) reported

    @giffgaff ABSOLUTELY ABYSMAL. MY NETWORK KEEPS DROPPING AND MY PHONE CALLS KEEP DROPPING..... 🤬🤬🤬

  • amarkb Adam Something (@amarkb) reported

    Why is it that only having 3G signal basically means you’re offline these days? @giffgaff

  • scotinthecity Nadine Coyles Passport (@scotinthecity) reported

    @giffgaff after weeks of complaining I am now in Portugal unable to make international calls and having my credit card not working means I am stuck and unable to call my canadian bank. WHY CAN'T YOU GUYS HELP

  • rbarnes182 rbarnes182 (@rbarnes182) reported

    Mobile data has been down all day #giffgaff tried all the obvious methods any help would be much appreciated

  • katiem565 Katie Mills (@katiem565) reported

    @giffgaff Thanks for replying Jeanette, I’ve contacted an agent & have an incident number, am waiting for a reply. This is ridiculous, I can’t send my phone back & wait for it to be repaired, I need my phone! I’m in the middle of dealing with solicitors, doctors plus more so MUST have one.

  • FatsCryptoNFT Fats - Vival (@FatsCryptoNFT) reported

    @giffgaff hey I have no signal, been having issues for the last week where the signal will just drop. Today I'm not able to take calls. You doing okay?

  • RobLRyan Rob Ryan (@RobLRyan) reported

    @giffgaff so … I’ve been trying since Friday evening to reject your offer for my phone and have it returned to me. You originally offered £80 and changed that to £16. Website says agents will be in touch within 24 hours … I’ve been waiting over 50! Help please!