Giffgaff

Giffgaff Outage Report in Billingham, Stockton-on-Tees, England

Problems detected

Users are reporting problems related to: wi-fi, phone and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Billingham, Stockton-on-Tees, England 02/04/2026 05:05

February 04: Problems at Giffgaff

Giffgaff is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (48%)

    Wi-fi (48%)

  2. Phone (20%)

    Phone (20%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (13%)

    Total Blackout (13%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Billingham, England

Latest outage, problems and issue reports in Billingham and nearby locations:

  • jodieforeman jodiex (@jodieforeman) reported from Redcar, England

    OH MY ******* GOD HOW CAN @giffgaff SEND ME THE WRONG SIM CARD TWICE YOU ******* STUPID ***** ABOUT TO ACTUALLY COMMIT A CRIME IM THAT MAD

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

  • mikeyoungUK Cllr Mike Young (@mikeyoungUK) reported from Elwick, England

    @giffgaff I got a payg sim for my spare phone yesterday and spent 30 quid on credit so I can use it as a data tethering device for my laptop at home. Live in a rural area so no fibre broadband option. Sadly, there is zero 4G signal. I thought all networks had this sorted?!

  • RobDowson86 Rob Dowson (@RobDowson86) reported from Stainton and Thornton, England

    @giffgaff Hi I have two queries, basically my phone sale is not appearing in selling my phone and also my revised quote is £13.50 and stating there is white dots on the screen this wasn't a issue when I send my phone to yourselves.

  • ScooterRiderFMX 🏳️‍🌈 #ImMeWhoAreYou 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    Data still not working. I’ll be glad when I ditch @giffgaff

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • RobinsTalbot Helen Robins Talbot (@RobinsTalbot) reported

    Hi @giffgaff I have been with you now for about 10 years .But I will switch service provider immediately if I hear of one @giffgaff advert placed on that channel. #DontFundGBNews

  • sherlockmanor Sherlock Holmes (@sherlockmanor) reported

    @giffgaff Hi, can you help me please. I only just joined you for the first time 2 days ago paid £20 for 80GB but my account this morning is showing I’ve run out this can’t be not in 2 days can you look in to it for me please

  • Datsyukl3 Pavel Datsyuk ➐ (@Datsyukl3) reported

    @lisamurphyy898 @nelkboys Lisa, you’re a dime. Thank you for being a nurse very admirable. Believe me I’d hit. But, Superman Steve is not the one who needs severe help right now it’s you with your 3g giffgaff service in 2021. My eyes are bleeding.

  • ScotEUSwe SeanAshe🇪🇺 (@ScotEUSwe) reported

    No idea if it is just me, but I have had no 4G on GiffGaff or EE for about half the day. Downdector isn't saying anything official, but reports from customers seem to have the same issues as I.

  • IanPemb84232474 Ian Pemberton (@IanPemb84232474) reported

    @giffgaff hello I need help please, I’ve had no coverage all day today, when checking coverage/ connectivity it says there is no issue, obviously causing a big problem not being able to make calls! Please advise asap, thanks

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @1kevin010 We're not aware of any issues with the app Kevin. Please try uninstalling and reinstalling the app to see if this makes any difference. - giffgaff Jeanette

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @CameronMustard Hi Cameron. We are an exclusively online network, so we don't have a telephone number. We're really sorry to hear that you're having trouble with the website. Our DM's are open if you'd like to send us a DM. - giffgaff Emer.

  • 1kevin010 Kevin (@1kevin010) reported

    @giffgaff trying to top up my sons phone but the mobile app is not working ?

  • IanPemb84232474 Ian Pemberton (@IanPemb84232474) reported

    @giffgaff Hello Jeanette I’ve used the link, followed the instructions and it’s done nothing, I’ve got absolutely no coverage, giffgaff site it’s saying no issues, but other sites saying O2 have issues, could you check please

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @sherlockmanor Hi there. Oh no, we're sorry to hear that. It sounds like you may have added credit instead of the goodybag. Can you please DM us so that we can help? - giffgaff Tasbiya