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Giffgaff

Giffgaff Outage Report in Billingham, Stockton-on-Tees, England

Why is my Giffgaff service not working?

Problems detected

Users are reporting problems related to: phone, internet and wi-fi.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Full Outage Map

Problems in the last 24 hours in Billingham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Giffgaff

Giffgaff is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  • 40% Phone (40%)
  • 24% Internet (24%)
  • 22% Wi-fi (22%)
  • 12% Total Blackout (12%)
  • 1% E-mail (1%)

Live Outage Map Near Billingham, England

The most recent Giffgaff outage reports came from the following cities: Darlington.

CityProblem TypeReport Time
Darlington Internet 14 days ago
Middlesbrough Internet 4 months ago
Stockton-on-Tees Phone 8 months ago
Stockton-on-Tees Internet 1 year ago
Stockton-on-Tees Phone 1 year ago
Middlesbrough Internet 2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Billingham, England

Latest outage, problems and issue reports in Billingham and nearby locations:

  • RobDowson86
    Rob Dowson (@RobDowson86) reported from Stainton and Thornton, England

    @giffgaff Hi I have two queries, basically my phone sale is not appearing in selling my phone and also my revised quote is Β£13.50 and stating there is white dots on the screen this wasn't a issue when I send my phone to yourselves.

  • mikeyoungUK
    Cllr Mike Young (@mikeyoungUK) reported from Elwick, England

    @giffgaff I got a payg sim for my spare phone yesterday and spent 30 quid on credit so I can use it as a data tethering device for my laptop at home. Live in a rural area so no fibre broadband option. Sadly, there is zero 4G signal. I thought all networks had this sorted?!

  • MeInSunderland
    #ImMe | #SAFC | πŸ‡¬πŸ‡§ πŸ³οΈβ€πŸŒˆ (@MeInSunderland) reported from Sunderland Bridge, England

    🚨 Never buy a refurbished phone from @giffgaff they send you ducked phones then blame you for damaging it

  • nathanlawsn
    Nathan Lawson (@nathanlawsn) reported from Sunderland Bridge, England

    @adamconder @OllieBrkr @giffgaff I’ve experienced that occasionally on Three also, but I found that restarting my iPhone fixes the problem, so I’m beginning to think it’s actually an iOS issue rather than a problem with the network.

  • e_gran
    Lynda DπŸ’™ (@e_gran) reported from Hartlepool, England

    @RachelOrr I think you can just get a phone…it doesn’t have to have a giffgaff SIM (but check on that). However, GG is so cheap and easy and you can change plans or cancel with no contract. We have both been with them for years and years.

  • jodieforeman
    jodiex (@jodieforeman) reported from Redcar, England

    OH MY ******* GOD HOW CAN @giffgaff SEND ME THE WRONG SIM CARD TWICE YOU ******* STUPID ***** ABOUT TO ACTUALLY COMMIT A CRIME IM THAT MAD

  • SixCylinderDean
    Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

  • MeInSunderland
    #ImMe | #SAFC | πŸ‡¬πŸ‡§ πŸ³οΈβ€πŸŒˆ (@MeInSunderland) reported from Sunderland Bridge, England

    @1BenBaller @giffgaff It’s on its way back but why annoyed me was that @giffgaff didn’t seem to care. I was told to contact apple support. Erm no. If I buy a phone then I expect it to work

  • ScooterRiderFMX
    πŸ³οΈβ€πŸŒˆ #ImMeWhoAreYou πŸ³οΈβ€πŸŒˆ (@ScooterRiderFMX) reported from Sunderland Bridge, England

    Data still not working. I’ll be glad when I ditch @giffgaff

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • giffgaff
    giffgaff | The mobile network run by you (@giffgaff) reported

    @markdsnell We are sorry to hear that you are still having issues, please send us a DM, so we can investigate this - giffgaff Megan

  • ChrisAdams014
    Chris Adams (@ChrisAdams014) reported

    Another day of no @giffgaff service!!

  • ChrisAdams014
    Chris Adams (@ChrisAdams014) reported

    @giffgaff hi, I’ve not had phone signal for 2 days now. What’s going on? I’m having to rely on wifi for messaging. I’m based just outside of woking. GU22 postcode. Thanks

  • laurisgv_97
    Laura Gomez (@laurisgv_97) reported

    @giffgaff Hi. To make an insurance claim for my stolen phone, I need a β€’ Proof of usage and Proof the phone was blocked from you. How can I request this - if you don't have a customer service line?

  • NellaPCM
    Nella (@NellaPCM) reported

    @giffgaff I can’t place or receive calls. Is the connection down?

  • oxfordtim
    Tim Myatt (@oxfordtim) reported

    Anyone else having problems marking calls with #giffgaff?

  • graceprudhoe
    Grace (@graceprudhoe) reported

    Why has @giffgaff just stopped working, signal and data is just pure ****

  • poppyjoey
    JCamm (@poppyjoey) reported

    @giffgaff my friend has just swapped to giffgaff and is having awful problems, such as no-one can call her. Is there a phone number as she keeps getting fobbed off on the online system. Thanks.

  • ImpartialObs
    Impartially Observed (@ImpartialObs) reported

    Hey @giffgaff @EE @Ofcom 2FA via SMS is now apparently considered unsafe even with notifications hidden. Requests to port numbers can be made & honoured by service providers this is being exploited by criminals. This is probably due to sympathetic operators trying to help . .

  • Infosecbear1
    Infosecbear (@Infosecbear1) reported

    A network i have never used sim never worked now give me a valid Pac code to leave and they CANT DO NOT USE @giffgaff ❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌❌