Giffgaff

Giffgaff Outage Report in Billingham, Stockton-on-Tees, England

Problems detected

Users are reporting problems related to: wi-fi, phone and internet.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Billingham, Stockton-on-Tees, England 12/25/2025 04:30

December 25: Problems at Giffgaff

Giffgaff is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (56%)

    Wi-fi (56%)

  2. Phone (19%)

    Phone (19%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Billingham, Stockton-on-Tees, England

The most recent Giffgaff outage reports came from the following cities: Middlesbrough.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Internet
United KingdomStockton-on-Tees Phone
United KingdomStockton-on-Tees Internet
United KingdomStockton-on-Tees Phone
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Billingham, England

Latest outage, problems and issue reports in Billingham and nearby locations:

  • RobDowson86 Rob Dowson (@RobDowson86) reported from Stainton and Thornton, England

    @giffgaff Hi I have two queries, basically my phone sale is not appearing in selling my phone and also my revised quote is £13.50 and stating there is white dots on the screen this wasn't a issue when I send my phone to yourselves.

  • jodieforeman jodiex (@jodieforeman) reported from Redcar, England

    OH MY ******* GOD HOW CAN @giffgaff SEND ME THE WRONG SIM CARD TWICE YOU ******* STUPID ***** ABOUT TO ACTUALLY COMMIT A CRIME IM THAT MAD

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

  • mikeyoungUK Cllr Mike Young (@mikeyoungUK) reported from Elwick, England

    @giffgaff I got a payg sim for my spare phone yesterday and spent 30 quid on credit so I can use it as a data tethering device for my laptop at home. Live in a rural area so no fibre broadband option. Sadly, there is zero 4G signal. I thought all networks had this sorted?!

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • paulbar59067209 paul b (@paulbar59067209) reported

    @JuliaHB1 @VodafoneUK Go Giffgaff monthly contract run off the o2 line. Customer service is an oxymoron with the big companies would sooner buy my own phone and go sim only...had the same problem with EE! Give them a look

  • PhilipP03455974 Philip Proctor (@PhilipP03455974) reported

    @giffgaff for some reason you’ve said my next goodybag has failed even though I have enough money for it. I go onto the app/website and try to log in but it won’t let me, I then try to contact an agent about this problem but you need to log in to ask the problem, some help please

  • Mykiel_B MikeKAB (@Mykiel_B) reported

    @wanjirukarra @giffgaff No that shouldn’t be an issue. Are you getting any error message? Tried a different browser? If you are able to, clear your browser or device cache and cookies as well and try again.

  • iTSJORDUHN jordan 。˚ ⋆ (@iTSJORDUHN) reported

    @clbnfaith now wtf is giffgaff

  • Sam_Cook_1986 Samuel Cook (@Sam_Cook_1986) reported

    @JustinList Yep. Then the same masts are handling a maximum number of calls per minute on a ranked network provider basis. Eg one shared mast with 2 cells will be handling multiple networks (who piggy back off the main ones) so O2 will have Tesco, GiffGaff, Sky, Lyca etc

  • am_henderson Al Henderson (@am_henderson) reported

    @giffgaff Take that back.. it works now! Is there any way to see both my numbers from the same login?

  • MrLukowski Andrzej Łukowski (@MrLukowski) reported

    @giffgaff okay cool. The Royal Mail don’t seem to have emailed me after over an hour with the QR code etc (it’s not in spam) - I’m not really sure what I’m supposed to do apart from wait and hope! I realise this is probably a royal mail issue and not giffgaff but it’s a pain

  • TootVJoot Toot Van Joot (@TootVJoot) reported

    @JuliaHB1 I ditched them a few months ago when they proudly came out in support of BLM. Did the same with giffgaff.

  • edstub207 Eddie Stubbington (@edstub207) reported

    @ADDISON396 @TheBullzeyeKK @TheTacticalBrit FWIW, I've been with 02 (And it's "Network") for 11-12 years now. I've switched from O2 > GiffGaff > O2 including renewing contracts etc and not had to pay a penny to keep my number. The problem you might have is if they disconnect your old number. That might cause issues.

  • abcdeviexx evie 🍒 (@abcdeviexx) reported

    @_aleishahughes @giffgaff yeah i’ve heard terrible things about EE and vodafone too so i just avoid. giff gaff signal and speed is fine i’ve never had problems with not having 4G or anything. you pay for your phone and plan separately so you can choose what you need depending on how much you use x