Giffgaff

Giffgaff Outage Report in Billingham, Stockton-on-Tees, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Billingham, Stockton-on-Tees, England 02/23/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (40%)

    Wi-fi (40%)

  2. Phone (25%)

    Phone (25%)

  3. Internet (19%)

    Internet (19%)

  4. Total Blackout (13%)

    Total Blackout (13%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Billingham, England

Latest outage, problems and issue reports in Billingham and nearby locations:

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

  • nathanlawsn Nathan Lawson (@nathanlawsn) reported from Sunderland Bridge, England

    @adamconder @OllieBrkr @giffgaff I’ve experienced that occasionally on Three also, but I found that restarting my iPhone fixes the problem, so I’m beginning to think it’s actually an iOS issue rather than a problem with the network.

  • RobDowson86 Rob Dowson (@RobDowson86) reported from Stainton and Thornton, England

    @giffgaff Hi I have two queries, basically my phone sale is not appearing in selling my phone and also my revised quote is £13.50 and stating there is white dots on the screen this wasn't a issue when I send my phone to yourselves.

  • mikeyoungUK Cllr Mike Young (@mikeyoungUK) reported from Elwick, England

    @giffgaff I got a payg sim for my spare phone yesterday and spent 30 quid on credit so I can use it as a data tethering device for my laptop at home. Live in a rural area so no fibre broadband option. Sadly, there is zero 4G signal. I thought all networks had this sorted?!

  • e_gran Lynda D💙 (@e_gran) reported from Hartlepool, England

    @RachelOrr I think you can just get a phone…it doesn’t have to have a giffgaff SIM (but check on that). However, GG is so cheap and easy and you can change plans or cancel with no contract. We have both been with them for years and years.

  • jodieforeman jodiex (@jodieforeman) reported from Redcar, England

    OH MY ******* GOD HOW CAN @giffgaff SEND ME THE WRONG SIM CARD TWICE YOU ******* STUPID ***** ABOUT TO ACTUALLY COMMIT A CRIME IM THAT MAD

  • ScooterRiderFMX 🏳️‍🌈 #ImMeWhoAreYou 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    Data still not working. I’ll be glad when I ditch @giffgaff

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • CammieRacing Cammie Racing (@CammieRacing) reported

    @giffgaff I want to return it for a refund, but I can only find options for a repair - I don't want a 3rd iPhone 7, as it seems all your 'like new' iPhone 7's have battery health problems? :/

  • Heyheyall1 Hey hey all (@Heyheyall1) reported

    @giffgaff my data and calls are off says emergency calls only i only activate and topped up skm yesterday, can you help?

  • 0daaa64011c4449 alex (@0daaa64011c4449) reported

    @giffgaff I wish to cancel my order I placed today

  • maximillianroth Max Rothery (@maximillianroth) reported

    @DavidSpinks From an org perspective I don’t distinguish, I think all ‘customer’ functions should report into community and play a key role in informing community strategy. I guess there are ways to apply community tactics to customer success (e.g. giffgaff). You?

  • CH41N Chain (@CH41N) reported

    @giffgaff - Any updates on plans to offer wifi calling? I'm starting to struggle with calls at home for some reason and that would help out a great deal.

  • TheSikThSenSE ELF丨TKC丨TheSikThSenSE (@TheSikThSenSE) reported

    @giffgaff Yeh, no problem!

  • stephanemassey Stéphane Massey (@stephanemassey) reported

    @giffgaff why if your site down ?

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @Heyheyall1 We understand that you need this sorted out, however we must advise that you allow the full 24 hours activation time frame, for your service to be up and running - giffgaff Jade

  • Brookie63 brookie (@Brookie63) reported

    @giffgaff i have requested a 5G sim from you but its never been delivered. Do i have to have a normal 4G sim & account running first before you send me a 5G sim or are you able to send me a 5G sim then i can activate it & sign up to one of your goddy bags? I have ordered several

  • GuyEmerson Guy Emerson (@GuyEmerson) reported

    Have to leave @giffgaff after 10 years good service due to their roaming policy. They’ve implemented a policy that hurts those studying abroad harshly.