Giffgaff outages and service status in Billingham, England

Problems in the last 24 hours in Billingham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Giffgaff Issues Reports Near Billingham, England

Latest outage, problems and issue reports in Billingham and nearby locations:

• 
  Nathan Lawson (@nathanlawsn) reported 46 seconds ago from Sunderland Bridge, England

  @adamconder @OllieBrkr @giffgaff I’ve experienced that occasionally on Three also, but I found that restarting my iPhone fixes the problem, so I’m beginning to think it’s actually an iOS issue rather than a problem with the network.

• 
  Rob Dowson (@RobDowson86) reported 4 minutes ago from Stainton and Thornton, England

  @giffgaff Hi I have two queries, basically my phone sale is not appearing in selling my phone and also my revised quote is £13.50 and stating there is white dots on the screen this wasn't a issue when I send my phone to yourselves.

• 
  Cllr Mike Young (@mikeyoungUK) reported 5 minutes ago from Elwick, England

  @giffgaff I got a payg sim for my spare phone yesterday and spent 30 quid on credit so I can use it as a data tethering device for my laptop at home. Live in a rural area so no fibre broadband option. Sadly, there is zero 4G signal. I thought all networks had this sorted?!

• 
  Lynda D💙 (@e_gran) reported 17 minutes ago from Hartlepool, England

  @RachelOrr I think you can just get a phone…it doesn’t have to have a giffgaff SIM (but check on that). However, GG is so cheap and easy and you can change plans or cancel with no contract. We have both been with them for years and years.

• 
  Dean (@SixCylinderDean) reported 28 minutes ago from Sunderland Bridge, England

  Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

• 
  #ImMe | #SAFC | 🇬🇧 🏳️‍🌈 (@MeInSunderland) reported 38 minutes ago from Sunderland Bridge, England

  🚨 Never buy a refurbished phone from @giffgaff they send you ducked phones then blame you for damaging it

• 
  jodiex (@jodieforeman) reported 38 minutes ago from Redcar, England

  OH MY ******* GOD HOW CAN @giffgaff SEND ME THE WRONG SIM CARD TWICE YOU ******* STUPID ***** ABOUT TO ACTUALLY COMMIT A CRIME IM THAT MAD

• 
  🏳️‍🌈 #ImMeWhoAreYou 🏳️‍🌈 (@ScooterRiderFMX) reported 45 minutes ago from Sunderland Bridge, England

  Data still not working. I’ll be glad when I ditch @giffgaff

• 
  #ImMe | #SAFC | 🇬🇧 🏳️‍🌈 (@MeInSunderland) reported 60 minutes ago from Sunderland Bridge, England

  @1BenBaller @giffgaff It’s on its way back but why annoyed me was that @giffgaff didn’t seem to care. I was told to contact apple support. Erm no. If I buy a phone then I expect it to work

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jacob Smith (@Smit3930) reported 6 minutes ago

  @giffgaff so when are the mast issues in my area going to be fixed? Been like it for weeks now, if not months. Literally rode past every mast you operate from, no engineers on site near any of them on any of the days you claim "engineers are working on the problem as we speak"

• 
  giffgaff (@giffgaff) reported 11 minutes ago

  @HelenCleave2 We're sorry to hear this has been going on for a while now Helen, but this can only be sorted via your case. As we are an online mobile network we do not have a customer service number to call unfortunately - giffgaff Jade

• 
  Nipperswow (@Gavinking999) reported 14 minutes ago

  @jnoley @O2 Do what I did when they out it up I terminated the contract and moved to @giffgaff same network cheaper price and if you're still paying for your handset that continues no need to change the way you pay for that

• 
  Bigwows 💚🤍💜 ✖️✖️🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@bigwows) reported 22 minutes ago

  @EE lol. Really? Twice you bricked my phone when overseas even though I bought roaming because you didn’t like my legacy contract. A GiffGaff SIM worked fine and the speed and lack of hassle with which you refunded the roaming charges was v suspicious. I would never trust you again.

• 
  Mark 🐈‍⬛ 🐈‍⬛ (@TheBossnME) reported 23 minutes ago

  @virginmedia @giffgaff @Telefonica Virgin Media are 💯 with prompt online support. Always have been. I'm not sure any of the others will reply, at all...

• 
  michael bell (@newcastleguy) reported 24 minutes ago

  @giffgaff as gifgaff run on the 02 network has anyone had any problems, network is poor right now, cuts you off while in a call, delayed in connection?

• 
  Keemo🃏 (@keemonade) reported 26 minutes ago

  @starvingTWOman giffgaff is *** ngl never heard anything good about them

• 
  Bob McLobb (@BMclobb) reported 31 minutes ago

  @andrejpwalker @O2 @giffgaff Giff Gaff is an mVNO using o2's network. Basically o2 without the marketing costs

• 
  LuciaLatinaGomez (@TheLuciaGomez) reported 32 minutes ago

  @giffgaff been waiting 24 hrs, NOT ACCEPTABLE. I paid for sometihng and I want a reply now. You cant be a company without customer service, or relying on other customers solving my problems instead of Giffgaff.. "ask the community" LMAO

• 
  Pete Lawson (@stitch_83) reported 34 minutes ago

  Raised a complaint with @giffgaff on 20th Feb, despite constant chasing still can’t send messages, access voicemail or receive calls… agent responses just say thank you for your patience please bear with us. Really poor customer service ….