Giffgaff

Giffgaff Outage Report in Billingham, Stockton-on-Tees, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Billingham, Stockton-on-Tees, England 02/02/2026 05:05

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (50%)

    Wi-fi (50%)

  2. Phone (20%)

    Phone (20%)

  3. Internet (17%)

    Internet (17%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Billingham, England

Latest outage, problems and issue reports in Billingham and nearby locations:

  • mikeyoungUK Cllr Mike Young (@mikeyoungUK) reported from Elwick, England

    @giffgaff I got a payg sim for my spare phone yesterday and spent 30 quid on credit so I can use it as a data tethering device for my laptop at home. Live in a rural area so no fibre broadband option. Sadly, there is zero 4G signal. I thought all networks had this sorted?!

  • ScooterRiderFMX 🏳️‍🌈 #ImMeWhoAreYou 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    Data still not working. I’ll be glad when I ditch @giffgaff

  • e_gran Lynda D💙 (@e_gran) reported from Hartlepool, England

    @RachelOrr I think you can just get a phone…it doesn’t have to have a giffgaff SIM (but check on that). However, GG is so cheap and easy and you can change plans or cancel with no contract. We have both been with them for years and years.

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

  • jodieforeman jodiex (@jodieforeman) reported from Redcar, England

    OH MY ******* GOD HOW CAN @giffgaff SEND ME THE WRONG SIM CARD TWICE YOU ******* STUPID ***** ABOUT TO ACTUALLY COMMIT A CRIME IM THAT MAD

  • RobDowson86 Rob Dowson (@RobDowson86) reported from Stainton and Thornton, England

    @giffgaff Hi I have two queries, basically my phone sale is not appearing in selling my phone and also my revised quote is £13.50 and stating there is white dots on the screen this wasn't a issue when I send my phone to yourselves.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Superhip2_0 SnapOutOfIt (@Superhip2_0) reported

    @englishgirlm8 I pay £10 with giffgaff 15gb data and unlimited calls and text 👍 they are on the same network as o2 so get the same coverage. Have a good day

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @WarlockGlyndalf No worries Glyn, we recommend rebooting your phone several times within this time frame also to help with this and if the problem persists, you can get back in contact with us then - giffgaff Nicole

  • kitchenfaff Debbie (@kitchenfaff) reported

    @FelicityCloake @O2 Try GiffGaff - I think they even use the O2 network and are very reliable

  • Yorksims John Woods (@Yorksims) reported

    @Doug_Paulley @giffgaff No,giffgaff don't support wifi calling yet and there's no news on when they will do.

  • michaelocyoung Michael Young (@michaelocyoung) reported

    @littlesthomebrw Hmm that's slightly disturbing - Sky Mobile (which I'm assuming you're on from the Passport Plus name) uses the O2 network, which isn't charging roaming fees (and nor are GiffGaff who also use O2) so this is just profiteering on Sky's part.

  • markkitchen5 mark kitchen (@markkitchen5) reported

    @giffgaff Its great just as long as you don't mind paying for a service you dont get

  • michaelocyoung Michael Young (@michaelocyoung) reported

    Hello @giffgaff A friend who is on a rival network (but one which also uses O2 infrastructure) has had EU roaming charges implemented. Can you confirm that you are going to continue not charging for EU+Norway roaming - at least until July?

  • ItsCallumtomz Callum (@ItsCallumtomz) reported

    Thankfully it’s only been 6 hours since @giffgaff went down, seems to be stabilising so I’ll hopefully be able to make a call within an hour or so

  • markkitchen5 mark kitchen (@markkitchen5) reported

    @giffgaff been with you since February and ive got to say what an absolute **** show its been ive never had more than 2 bars signal i tried in vain to get this sorted but were now in may and its still the same. Your app is shocking, customer services are even worse

  • Yorksims John Woods (@Yorksims) reported

    @EDI_SarahMQ @giffgaff That's a shame because blocking the phone only bars it from connecting to the network but all of your child's data will still be on it so fingers crossed whoever finds it can't get past your child's pin code and so can't get into the phone.