Giffgaff

Giffgaff Outage Report in Billingham, Stockton-on-Tees, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Billingham, Stockton-on-Tees, England 02/05/2026 20:55

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (47%)

    Wi-fi (47%)

  2. Phone (21%)

    Phone (21%)

  3. Internet (18%)

    Internet (18%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Billingham, England

Latest outage, problems and issue reports in Billingham and nearby locations:

  • mikeyoungUK Cllr Mike Young (@mikeyoungUK) reported from Elwick, England

    @giffgaff I got a payg sim for my spare phone yesterday and spent 30 quid on credit so I can use it as a data tethering device for my laptop at home. Live in a rural area so no fibre broadband option. Sadly, there is zero 4G signal. I thought all networks had this sorted?!

  • nathanlawsn Nathan Lawson (@nathanlawsn) reported from Sunderland Bridge, England

    @adamconder @OllieBrkr @giffgaff I’ve experienced that occasionally on Three also, but I found that restarting my iPhone fixes the problem, so I’m beginning to think it’s actually an iOS issue rather than a problem with the network.

  • ScooterRiderFMX 🏳️‍🌈 #ImMeWhoAreYou 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    Data still not working. I’ll be glad when I ditch @giffgaff

  • e_gran Lynda D💙 (@e_gran) reported from Hartlepool, England

    @RachelOrr I think you can just get a phone…it doesn’t have to have a giffgaff SIM (but check on that). However, GG is so cheap and easy and you can change plans or cancel with no contract. We have both been with them for years and years.

  • jodieforeman jodiex (@jodieforeman) reported from Redcar, England

    OH MY ******* GOD HOW CAN @giffgaff SEND ME THE WRONG SIM CARD TWICE YOU ******* STUPID ***** ABOUT TO ACTUALLY COMMIT A CRIME IM THAT MAD

  • RobDowson86 Rob Dowson (@RobDowson86) reported from Stainton and Thornton, England

    @giffgaff Hi I have two queries, basically my phone sale is not appearing in selling my phone and also my revised quote is £13.50 and stating there is white dots on the screen this wasn't a issue when I send my phone to yourselves.

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • major_rawls Paul Crompton (@major_rawls) reported

    @giffgaff Not according to Apple who actually called me and spoke to me. It was a real conversation. It is def a giffgaff issue. I’ve had two verification codes from you this morning. And the message I get after typing them is “You’ve entered the wrong code.” ….I haven’t.

  • JarrydHillhouse Jarryd Hillhouse (@JarrydHillhouse) reported

    @giffgaff internet connection has been slow and shoddy for a while now. Sort it out. #unimpressed #payingcustomer #fullpricehalfservice

  • NindMitchell Mitchell Nind (@NindMitchell) reported

    @giffgaff My Partner has ordered a sim card and it said 1-2 Business days, it has now been over 7 Business days and it has not arrived.. Can you help please

  • apple_got Apollonia #WomanTM (@apple_got) reported

    @giffgaff For 3 months now I've had issues obtaining my goody bag. Today I spent £40 to top up for a £20 goody bag. Clearly this will be my last month using you, I'm seriously disappointed with you.

  • michaelcallagh7 michael callaghan 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@michaelcallagh7) reported

    @O2 signal is terrible it's like being with tmobile years ago and having to hang about near window to get a signal, costing me £25 a month, should if stayed with @giffgaff

  • Indraraaarrrhhh little tiny ones (@Indraraaarrrhhh) reported

    @O2 hello please help! I ordered a sim deal a week ago and I have had no update and now have had to pay for another month of giffgaff. My o2 account won’t let me login. Order number ms-318136130

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @SaundersGTTO Good Morning Linda. We're sorry to hear you're having trouble. What happens when you try to log in to your account? - giffgaff Tasbiya

  • donnajeff Donna Jefferies (@donnajeff) reported

    @giffgaff has anyone had issues not receiving text messages?

  • BobFlem25914696 Bob Fleming What's going on? (@BobFlem25914696) reported

    @SMARTYMobileUK Week after week terrible signal. Stay with giffgaff folks.

  • PplRism PplRism (@PplRism) reported

    @giffgaff No, I was trying to watch the football, and you completely destroyed it. Utterly USELESS. I have now switched it off, result unknown, because you cannot provide the service I paid for.. #giffgaff