Giffgaff

Giffgaff Outage Report in Billingham, Stockton-on-Tees, England

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Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Giffgaff Outage Chart in Billingham, Stockton-on-Tees, England 02/01/2026 09:20

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Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  1. Wi-fi (51%)

    Wi-fi (51%)

  2. Phone (20%)

    Phone (20%)

  3. Internet (16%)

    Internet (16%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near Billingham, England

Latest outage, problems and issue reports in Billingham and nearby locations:

  • ScooterRiderFMX 🏳️‍🌈 #ImMeWhoAreYou 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    Data still not working. I’ll be glad when I ditch @giffgaff

  • RobDowson86 Rob Dowson (@RobDowson86) reported from Stainton and Thornton, England

    @giffgaff Hi I have two queries, basically my phone sale is not appearing in selling my phone and also my revised quote is £13.50 and stating there is white dots on the screen this wasn't a issue when I send my phone to yourselves.

  • jodieforeman jodiex (@jodieforeman) reported from Redcar, England

    OH MY ******* GOD HOW CAN @giffgaff SEND ME THE WRONG SIM CARD TWICE YOU ******* STUPID ***** ABOUT TO ACTUALLY COMMIT A CRIME IM THAT MAD

  • SixCylinderDean Dean (@SixCylinderDean) reported from Sunderland Bridge, England

    Hey @giffgaff can you get onto O2 about the mobile signal in Sunderland City Centre, it’s almost impossible to even load twitter.

  • e_gran Lynda D💙 (@e_gran) reported from Hartlepool, England

    @RachelOrr I think you can just get a phone…it doesn’t have to have a giffgaff SIM (but check on that). However, GG is so cheap and easy and you can change plans or cancel with no contract. We have both been with them for years and years.

  • mikeyoungUK Cllr Mike Young (@mikeyoungUK) reported from Elwick, England

    @giffgaff I got a payg sim for my spare phone yesterday and spent 30 quid on credit so I can use it as a data tethering device for my laptop at home. Live in a rural area so no fibre broadband option. Sadly, there is zero 4G signal. I thought all networks had this sorted?!

  • MeInSunderland #ImMe | #SAFC | 🇬🇧 🏳️‍🌈 (@MeInSunderland) reported from Sunderland Bridge, England

    🚨 Never buy a refurbished phone from @giffgaff they send you ducked phones then blame you for damaging it

  • MeInSunderland #ImMe | #SAFC | 🇬🇧 🏳️‍🌈 (@MeInSunderland) reported from Sunderland Bridge, England

    @1BenBaller @giffgaff It’s on its way back but why annoyed me was that @giffgaff didn’t seem to care. I was told to contact apple support. Erm no. If I buy a phone then I expect it to work

  • nathanlawsn Nathan Lawson (@nathanlawsn) reported from Sunderland Bridge, England

    @adamconder @OllieBrkr @giffgaff I’ve experienced that occasionally on Three also, but I found that restarting my iPhone fixes the problem, so I’m beginning to think it’s actually an iOS issue rather than a problem with the network.

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • salome_gongadze Salome Gongadze (@salome_gongadze) reported

    @giffgaff neither of these things resolved the problem and I had another long outage tonight. is there anything else to be done, because otherwise I’ll have to leave the service because internet connectivity is what I really need it for 🙁

  • giffgaff giffgaff | The mobile network run by you (@giffgaff) reported

    @jazzporridge We're so sorry to hear that didn't help. Please send us a DM, and we can look into this for you. - giffgaff Emer.

  • fluoresenz 🎹 Franz Schubert (@fluoresenz) reported

    I am in the process of terminating my domestic ISP contract early on the grounds of unreliability and continuously slow speeds. I've returned to mobile broadband. Get a phone that can work as a wi-fi hotspot or a cheap mobile router, plus a SIM from Smarty or Giffgaff.

  • CoolChimpGuy ChimpusCoolis (@CoolChimpGuy) reported

    @NoContextFBUK @stinkthing Giffgaff ******* wireless network

  • sophieoliver_ Sophie Oliver💙💛 (@sophieoliver_) reported

    @giffgaff I’ve added a goody bag to a phone as it’s lost I need to be able to track it on find my iPhone so I needed data, and it still says offline. Can you help please

  • colind1969 🇬🇧 Colin 🇬🇧 (@colind1969) reported

    @giffgaff is there a problem in Glasgow? Haven't been receiving text messages since Friday.

  • fluoresenz 🎹 Franz Schubert (@fluoresenz) reported

    Smarty is Three 3G and 4G, owned by the same company. The top speed I've had so far is over 38 Mb/s. It's usually slower in the daytime. Recently, I had 9 Mb/s but last night I had over 30 Mb/s. Giffgaff is less cheap and uses the O2 network. I've been with them since 2014.

  • dannybe14190165 dannybell (@dannybe14190165) reported

    @giffgaff brought a refurbished phone 2 days ago it’s arrived but locked to another network so I can’t use it with my gift gaff sim !!! Can’t get through to anyone what a disgrace Reallt unhappy

  • LordJimmy84 Jimmy (@LordJimmy84) reported

    @giffgaff both my and my wife's phones are showing us no network signal and it says emergency calls only is something wrong with the network?

  • rp4ei393 Rach (@rp4ei393) reported from Stirling, Scotland

    @giffgaff I have been charged for a phone and no confirmation and told on website error with my card. Can you please cancel this order as had no email confirmation of order yet money taken!!!