1. Home
  2. Companies
  3. Giffgaff
  4. East Acton, England
Giffgaff

Giffgaff Outage Report in East Acton, Greater London, England

Why is my Giffgaff service not working?

No problems detected

If you are having issues, please submit a report below.

Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.

Full Outage Map

Problems in the last 24 hours in East Acton, England

The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in East Acton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Giffgaff users through our website.

  • 41% Phone (41%)
  • 24% Internet (24%)
  • 22% Wi-fi (22%)
  • 12% Total Blackout (12%)
  • 1% E-mail (1%)

Live Outage Map Near East Acton, England

The most recent Giffgaff outage reports came from the following cities: London, Hammersmith, Wandsworth, Poplar, Harringay, Hackney, City of London, Southwark, Harrow, Wembley, and Uxbridge.

CityProblem TypeReport Time
London Phone 14 hours ago
London Wi-fi 2 days ago
Hammersmith Phone 2 days ago
Wandsworth Phone 6 days ago
London Internet 9 days ago
London Phone 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Giffgaff Issues Reports Near East Acton, England

Latest outage, problems and issue reports in East Acton and nearby locations:

  • hyrume1
    (high-room) (@hyrume1) reported from Hounslow, England

    @giffgaff your mobile services are ****

  • kiers__
    Unotheactivist (@kiers__) reported from Islington, England

    @RafaFerdinand1 @MrSir____ @Sahveeyo @_euanito Sir you connected to GiffGaff so doh try that shit

  • djrowsam
    DJ Rowland Samuel (@djrowsam) reported from Paddington, England

    @MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)

  • sofiloco
    Sofi Summers (@sofiloco) reported from Hackney, England

    @giffgaff hi Giff Gaff 👋🏼 my husband is having problems with his data - it’s not working at all. We’re in N1 London. Is it down?

  • Mr_MartinCalder
    Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @EE Giffgaff has unlimited everything for £35 and even that is very expensive and crazy for the price in the current day’s we are living networks need to help their customers

  • GracialNation
    gracialnation (@GracialNation) reported from Hackney, England

    @giffgaff my SIM in my dongle says I’m connected but my laptop is saying the network can’t be joined. It just stopped working a few days ago and now just won’t join!

  • TronalddumpUS
    Tronald Dump. (@TronalddumpUS) reported from London, England

    @giffgaff your network in #blackheath is atrocious. I get better signal sitting on a beach in Botswana, what's up with that?

  • CWMcGinnes
    CW McGinnes (@CWMcGinnes) reported from London, England

    @giffgaff trying to activate a sim for my mum, payment isn't being accepted. Can you please help

  • catskidschaos
    Karen Reekie (@catskidschaos) reported from Richmond, England

    If you have to clear your cache and log out then log back in but you can’t click on an e mail link and have to go via a browser to access a service on a website it’s a bit crap. Looks at @giffgaff and mutters about giving up and not bothering to continue with the thing I need...

  • BartBoski
    Bartek 🇪🇺🇬🇧🇵🇱 (@BartBoski) reported from Camberwell, England

    Hey @Ofcom we have been having issues with our mobile number that’s with @giffgaff no calls/texts from EE are coming through! (pretty basic part of service) Reported to @giffgaff beginning of August - still not resolved. (Suspect it’s been going on for much longer) can you help?

  • Maliwil
    RAVEAUD Emmanuel (@Maliwil) reported from London, England

    @giffgaff Oh thanks so much, only one solution refund my money back on 5 days, so I don't have a phone for a new week. Thanks @dpd_support for your perfect work ... So know you are going to give me a new phone 🤬😤

  • ric_mc
    ric (@ric_mc) reported from Hackney, England

    @giffgaff Morning! I just pop up a new 5G plan on my iPhone 12 but seems it’s not working for me even after I have set to work on 5G on my phone settings

  • DrJennyVaughan
    jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England

    @giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.

  • nealdcruz
    Neal D'Cruz (@nealdcruz) reported from Bromley, England

    @giffgaff hi, need to cancel my account but cannot log in. Can someone assist. Thx

  • jordanrevell
    Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • macqueendan
    Daniel MacQueen (@macqueendan) reported from Tottenham, England

    @giffgaff I keep running out of credit on my monthly pay as you go plan. Auto top up was enabled leading to x2 charges now my account has run out for the third time. Wifi is turned on, HELP please

  • EdoreFaine
    Cr£am (@EdoreFaine) reported from London, England

    How comes everyone with #giffgaff never answer the #phone #London #voicemail 🤨

  • LauraSummersNow
    Laura Summers (@LauraSummersNow) reported from London, England

    @giffgaff Hi Giffgaff! Something has gone wrong in North Greenwich with your network. Calls keep cutting out here. We’re all going to change network (unless this is just about to fix!) - it’s my husband and I (on Giffgaff) plus a neighbour on Sky (also 02)

  • Muvaharris
    meg (@Muvaharris) reported from London, England

    I have a very important call and giffgaff decide to go down now? Have no signal whatsoever! Always having problems! Absolute joke @giffgaff

  • ric_mc
    ric (@ric_mc) reported from Hackney, England

    @giffgaff my network is very poor since yesterday night and today in this morning is not working at all. sometimes I even got no network. using most of the time at Limehouse and Stoke Newton areas. My phone is an iPhone 12 (trying to) using 5G

Giffgaff Issues Reports

Latest outage, problems and issue reports in social media:

  • Yorksims
    John Woods (@Yorksims) reported

    @Jon__crawford @giffgaff I can only suggest you contact Oneplus to see if the last update should have cured it but there seem to be multiple firmware problems because since an update in Sept users on Three are saying they can't get 5G any more and I've seen reports that the 9 series won't work with O2 5G

  • HollieNev
    Hollie Nevison #45 (@HollieNev) reported

    @giffgaff can't return a non-working phone without fitting into a specific category. Can't request help without fitting into a specific category. Phone will not update, phone will not transfer data until updated which renders it useless. A little help please?

  • ChrisAvern
    Chris Avern (@ChrisAvern) reported

    @hhaarrryyyy2020 @giffgaff I know some areas can have what I call dead spots. Had issues with a surburban area yrs ago where there was no signal etc not sure if there can be blind spots between masts. It could also be something in the construction/materials of you're home. Sounds crazy I know but possible

  • DrailerEve
    Andrew Whitford (@DrailerEve) reported

    @VodafoneUK despite the fact that my elderly mother's Doro phone was bought direct from Doro, you have managed to lock her phone up when we tried to change from your pay as you go to GiffGaff. This phone is for emergencies. Please help.

  • onerealbeanie
    onerealbeanie (@onerealbeanie) reported

    @giffgaff Sorry, I've got to say I find this new voicemail voiceover guy irritating. Please kindly go back to what we've had for years. Why fix something that isn't broken?? Far too slow, overly "personal", and in my face. Voicemail is a deal breaker for me .

  • osd_ball
    🏄🏾‍♂️ way (@osd_ball) reported

    @giffgaff Hi Jade - the sim seems to not be picking up signal anymore? I've put it into another phone but it still has the same issue. Ideally I would like to pass the number over to a new sim and keep access to it rather than changing the number altogether.... can you support on this?

  • yasirkhidr
    yasir (@yasirkhidr) reported

    @giffgaff please please activate WiFi calling,it is the only missing service

  • hhaarrryyyy2020
    Andy (@hhaarrryyyy2020) reported

    @ChrisAvern @giffgaff It's been like that in this area for years! I'm hardly out in the sticks. It never gets sorted out. Funnily enough O2 is a different story. Same area, same phone.

  • Lisacshotmail
    Lisalashes (@Lisacshotmail) reported

    @giffgaff the service is poor, if customers have queries you should have people to answer their queries, i have a 2nd sim i need replacing asap, and no assistance to enable me to do so, this isn’t acceptable!

  • MintlilyMktg
    Samantha Varriale (@MintlilyMktg) reported

    @giffgaff I've been using ID mobile for the past year, but I have also tried my giff gaff SIM in the affected phone and that doesn't work either, pointing to the phone being the issue