Giffgaff outages and service status in East Acton, England
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Full Outage Map
- Giffgaff generated 0 outage signals in the last 24 hours around East Acton, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using the United Kingdom O2 network.
Problems in the last 24 hours in East Acton, England
The chart below shows the number of Giffgaff reports we have received in the last 24 hours from users in East Acton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Giffgaff. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near East Acton, England
The most recent Giffgaff outage reports came from the following cities: Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 17 days ago |
|
Wandsworth
|
Internet | 3 months ago |
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Hammersmith
|
Phone | 4 months ago |
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Wandsworth
|
Phone | 4 months ago |
|
Hammersmith
|
Phone | 4 months ago |
|
Hammersmith
|
Phone | 5 months ago |
Community Discussion
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Giffgaff Issues Reports Near East Acton, England
Latest outage, problems and issue reports in East Acton and nearby locations:
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Wukah (@SoundsWukah) reported from Brentford, England@giffgaff Just like with the last inquiry, that was very unhelpful. Yes, anyone has the ability to take the time to read through the website at the terms and conditions, but this Twitter feed is there to help with specific issues, so don't just refer people to the website. Tks.
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Neil Jackson (@drneil667) reported from Harlesden, England@blogmywiki @giffgaff I’ve had the same problem since Saturday. I’m in North West London , so not the mast.
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jason k (@Benjakev) reported from Hammersmith, England@PoliceConsumer @giffgaff Been on giffgaff since they launched, cheapest and most reliable network I’ve ever used
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DJ Rowland Samuel (@djrowsam) reported from Paddington, England@MissyMissyJ I had a similar problem....but it was with Giffgaff (who use the O2 network as well)
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jenny vaughan (@DrJennyVaughan) reported from Hammersmith, England@giffgaff sort out your ageist “customer care” approach & call & help my 77 year old mum. You don’t even help me to help her you just send us a barrage of data red tape we can’t deal with. This is how elderly people are marginalised by #giffgaff they just won’t make that call.
Giffgaff Issues Reports
Latest outage, problems and issue reports in social media:
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G (@esnw33430) reported@valuemanmatt @O2 @Joff_L They decided its fair for you to pay through the nose so other "new customers" have a deal. Like many companies, there is no customer loyalty, they want the maximum money out of you for minimum service. Time to port your number to giffgaff, same o2 network and less money.
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Leila - レイラ (@twistedhumanoid) reported@giffgaff I have done. The fact that your customer service takes so long in this day and age is actually an outrage. The last time I experienced customer service like this was in the early 2000s.
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SteezeMcQueen (@SteezeMcQueen1) reported@giffgaff I need help with something urgently as I'm not get a response though the normal help desk procedure online
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giffgaff (@giffgaff) reported@gemcq2 We understand. The bot is still learning, so sometimes can get things wrong. Based on your issue we would recommend stating that you need to return the phone, but that there is no option on your account and this should connect you correctly - giffgaff Hannah
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Fergus Kiely (@fergus_kiely) reportedRaised a complaint with GiffGaff - still no reply??!!
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AM (@itsmeitsmeandy) reported@giffgaff still waiting no engineer appointment ask for that useless link i cant even send message, blocks me with a ticket issued message, no customer service is a big red flag but inspite of that will give you 1 week i hear nothing i shall go elsewhere who knows maybe stick with @bt_uk
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✨ Song✨🇵🇸 (@WhiteFlowerSong) reported@giffgaff Hello I have a question, what is the reason for closing accounts when they haven't been logged into online if they're still paying the contract? A lot of elderly people can't do all this online portal thing, and you've got absolutely no phone numbers for help???
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giffgaff (@giffgaff) reported@ClaireFarley71 Oh dear, Claire. When ordering a SIM you can choose a free SIM or pre-purchase your first plan, but no further payments will be taken until the SIM is activated on the account after you receive it. Can you send us a DM, we can advise on where best to get support - giffgaff Hannah
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giffgaff (@giffgaff) reported@emsywemsy10 We just tested this on our end, and it should take you directly to the page to request a PAC. Alternatively you can log into your account then go to My Account, then profile and settings, and scroll down to 'Get a PAC code' - giffgaff Hannah
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Stevio (@Rothbury01669) reported@JohnTillUK @O2 @Mozilliondotcom I was with EE over 18 years (from the Orange days). When they were bought by BT their renentions deals went up the spout and they wanted £60/month for a new iPhone 13 and that was at a discount. So I requested a PAC code on the website and bought my phone direct from Apple for £36/month over 2 years I moved to Giffgaff (which is 02 but been fine for me). Within an hour of the PAC request a guy from EE phoned me and said, why are you leaving after all these years ..... told him why and he said, we can offer it for £50. I said too late. Even with a £10/month sim deal on Giffgaff it was still cheaper and I never went back and I am still with Giffgaff 5 years later My friend works for Three and he said that legacy customer leaving is a red line for the companies because once you go, you'll never come back and they also know that once the customer discovers they can buy the phone direct from the manufacturer with 24 month 0% terms, it's the end of the line for the working model