Is HSBC down in Newton Aycliffe, County Durham, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Newton Aycliffe, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (65%)
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Website (20%)
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Login (11%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Newton Aycliffe, County Durham, England
The most recent HSBC outage reports came from the following cities: Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Aycliffe |
Mobile App | |
| Stockton-on-Tees |
Mobile App | |
| Billingham |
Mobile App | |
| Stockton-on-Tees |
Mobile App | |
| Stockton-on-Tees |
Mobile App | |
| Darlington |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Newton Aycliffe, England
Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:
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Danny Howes
(@agentthrobisher) reported
from
Darlington, England
@HSBC_UK is there a problem today with BACS transfers into HSBC??? Been waiting over 6 hours for a payment to a established connected account which is usually instant.
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EMMA🐈⬛STOTHARD
(@emstoth) reported
from
Durham, England
@HSBC_UK I am having the most frustrating and difficult experience dealing trying to speak to someone and resolve an issue. Chat can’t do it, and your phone lines either cut me out after being on hold for ages or the agent isn’t of help.
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James
(@BaghdadCocaCola) reported
from
Sunderland Bridge, England
@HSBC_UK hi, might be a stupid question I know but is the ‘Personal Customer Number’ the same as the Telephone Security Number?
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Matthew Sammons
(@matthewsammons1) reported
from
Durham, England
@HSBC_UK customer service! Horrific! Came in two weeks ago and received a first class service! Today 1 hour later asking for same request I am still waiting!!!!!
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Chris
(@CJXXXXW) reported
from
Darlington, England
@HSBC_UK He tried calling the number on the letter 50minutes in the queue and basically your not set up for people that don’t live their life on line to pass security. Pointless going to the bank they don’t have staff to help you really should be ashamed
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren 💁🏻♀️
(@LaurenCABrown) reported
@HSBC_UK why cant i access my banking app, I went in to earlier on today and now its asking to sign in I have tried but it tells me it cannot send a secure code to my phone number!
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Laura 🌟👩🏻
(@Lauraandkiddos) reported
@HSBC_UK hi, I’ve recently started a bank switch to yourselves but have yet to receive my telephone banking security info so I can set up my online banking. Please can you help with this? Thanks
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Miss T
(@redbookgirl) reported
@HSBC_UK Unbelievably poor service from your call centre. I transferred my account to your bank in good faith. I’m now without any access to my account or money, no way to get any help, and just had your call centre cut me off for the second time in two days. This is hellish.
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Common Northerner
(@AndyJGreaves1) reported
Really poor service from @HSBC_UK Four days later and still not resolved.
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DJP
(@DJP599) reported
@HSBC_UK why are so many customers complaining about their inability to reach you on the phone? You say “high call volumes” … how about trying “we don’t employ enough call handlers to provide a reasonable customer service experience on the phone?”
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Mark Finch
(@diesellwt) reported
@HSBC_UK What a terrible service for new customers. Website says you need to call to book appointment, then no appointments available it would appear ever. So told just turn up. Managers don’t start work until 11:00. What a load of rubbish. #hsbcnewaccounts
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BwenGun
(@BwenGun) reported
@tashadrinkstea @HSBC_UK I mean, HSBC got caught money laundering billions of dollars for Mexican cartels so I'd definitely say never use them if you can help it. (And no, no one went to jail, and the fine was so small they still made a profit).
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Martin Oliver
(@tetrahedron800) reported
@HSBC_UK Hi, I've been an HSBC customer for the past 37 years. Please can you tell me when you plan to reimburse the owners of the Bitchute website with the money in their HSBC account that you defrauded/froze? Thanks.
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BwenGun
(@BwenGun) reported
@tashadrinkstea @HSBC_UK Regardless of that, it's awful that you're stuck in this mess. I'll keep fingers and toes crossed that they unfuck themselves soon!
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nrg
(@nrg23900340) reported
@HSBC_UK failed to help me on the eighth time of trying so I’m off to first direct. I also have my partners account and a joint account move. You’re a terrible company who I won’t waste anymore time on. Goodbye and glad I never managed to join such useless bank