HSBC

Is HSBC down in Matlock, Derbyshire, England?

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The latest reports from users having issues in Matlock come from postal codes DE4.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Matlock, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Matlock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Matlock, Derbyshire, England 04/18/2025 13:25

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Website (15%)

    Website (15%)

  3. Login (15%)

    Login (15%)

  4. Transactions (13%)

    Transactions (13%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Matlock, Derbyshire, England

The most recent HSBC outage reports came from the following cities: Matlock.

Loading map, please wait...
City Problem Type Report Time
United KingdomMatlock Mobile App
United KingdomChesterfield Mobile App
United KingdomChesterfield Mobile App
United KingdomDronfield Mobile App
United KingdomMatlock Mobile App
United KingdomMatlock Mobile App

Community Discussion

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HSBC Issues Reports Near Matlock, England

Latest outage, problems and issue reports in Matlock and nearby locations:

  • stigzy Ethan Clarke 🏳️‍🌈 (@stigzy) reported from Ilkeston, England

    "Due to COVID we have reduced our opening hours"... @HSBC_UK 🙄. In what way had COVID prevented you from working normal hours?

  • ParvJagpal Pups (@ParvJagpal) reported from Derbyshire, England

    @HSBC_UK all I need to do is set up a telephone code in order to access online banking. After 40 minutes finally getting through agent kept repeat asking multiple qs the line went dead. Can someone please call me.

  • steedobson87 スティーブンドブソン (@steedobson87) reported from Derbyshire, England

    @HSBC_UK letter stating if by the 7th June I don't pay £800!! It's being passed onto the repayment team. As a customer of over 16 years its down right disgusting as don't you think if I could afford to pay back the loan I would as I had been doing prior to my injury which as

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • MelvynWilde Melvyn Wilde (@MelvynWilde) reported

    @HSBC_UK Sorry, I'm confused. EFT don't you just allow staff to turn down the volume??

  • MelvynWilde Melvyn Wilde (@MelvynWilde) reported

    @HSBC_UK It's not a real complaint. The staff and service are great. However, they can't turn down the volume of the incessant music and it's impossible to hear what is said because I have hearing aids

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported

    @gjzuckerman @HSBC_UK @firstdirecthelp So all other banks support it. Can you explain why that is?

  • chetanvelicheti chetan (@chetanvelicheti) reported

    @HSBC_UK hsbc mobile app not working for iOS 16 on Apple iPhone 12 pro device

  • ShakesMcNails Shakes McNails (@ShakesMcNails) reported

    @HSBC_UK Thanks for your reply, as unhelpful as it is. I spent over an hour on the phone today, with the last 20 minutes on hold. No-one cam back to help me, so my problem still exists. What's the point in making a formal complaint? Will that resolve my problem? Current on hold again...

  • jongam0205 Jongam0205 (@jongam0205) reported

    @HSBC_UK The Mobile app is down and has been since last night for me. Any idea? 👍

  • eddieclarke96 Eddie Clarke 🐝 (@eddieclarke96) reported

    @HSBC_UK @santosh_nit Oh please. Could you just act like all other uk banks before you? This is an awful response #hsbc #firstdirect #banks

  • LynneWanstead Lynne S (@LynneWanstead) reported

    @HSBC_UK My banking app isn't working. The little circle just goes round and round. I've been trying to pay for a purchase fpr the past two hours.

  • badmanb3n No1 Bad Man (@badmanb3n) reported

    @HSBC_UK My bank app isn’t working at all… Doesn’t even start … Closes as soon as I open

  • gjzuckerman Gregory Zuckerman  (@gjzuckerman) reported

    @eddieclarke96 @HSBC_UK @firstdirecthelp that risk. For example, if HSBC was to support the beta and the beta had a security vulnerability that allowed a malicious actor to take control of your account, you’d be happy with that? No you’d blame HSBC. Accept the risk that not all software is supported or use RTMs only 2/2