Is HSBC down in Chester-le-Street, County Durham, England?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Chester-le-Street come from postal codes DH3.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
-
Mobile App (65%)
-
Website (20%)
-
Login (11%)
-
Withdrawals (2%)
-
Transfer (2%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent HSBC outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne and North Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| North Shields |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Login | |
| Consett |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
-
Matthew Sammons
(@matthewsammons1) reported
from
Durham, England
@HSBC_UK customer service! Horrific! Came in two weeks ago and received a first class service! Today 1 hour later asking for same request I am still waiting!!!!!
-
EMMA🐈⬛STOTHARD
(@emstoth) reported
from
Durham, England
@HSBC_UK I am having the most frustrating and difficult experience dealing trying to speak to someone and resolve an issue. Chat can’t do it, and your phone lines either cut me out after being on hold for ages or the agent isn’t of help.
-
Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
-
f
(@fakhy37) reported
@mouthwaite @HSBC_UK Never had a problem with hsbc been with them for over 30 years
-
A Masters
(@a_maskters) reported
@HSBC_UK having a nightmare trying to open a credit card with you. Your online chat not being much help either - saying they'll come back to me and then not. Someone else telling me to click on something in my docs in online banking that's not there
-
linda osborn
(@hockeyhouse2020) reported
@mouthwaite @HSBC_UK Try First Direct Bank, they are part of HSBC but have fantastic customer service, all at the end of a telephone and all based in the UK
-
Sarah Whitham 💙
(@sazzleJ19) reported
@HSBC_UK @mouthwaite Identical response to my horrendous customer service too, still waiting for anything further! 🤨
-
Candice
(@Candice25989107) reported
@HSBC_UK it gets worse the person who is supposedly dealing with my complaint is going on holiday. WHAT. Are they even a business, no action or reply from anyone? Is there anyone in charge? Is there anybody who can help me?
-
Scott Dixon
(@scott_expert) reported
@mouthwaite @HSBC_UK Try working for them. Abysmal - I lasted barely 1 year before resigning. Dreadful to deal with on all levels.
-
David Williams
(@DavidWi18796195) reported
@mouthwaite @HSBC_UK I have found HSBC to be brilliant. I speak to very helpful customer service people eg sorting out fraudulent transactions. Their app is also very good.
-
Matt
(@McMacaque) reported
@mouthwaite @HSBC_UK If only changing bank would help; they’re all crap
-
Stuart Duff
(@duffy1972) reported
@mouthwaite @HSBC_UK The recent update on the App has rendered it useless, which then didn't allow me to authorise a payment for 3tickets for the Chemical Brothers at Castle Howard as the ticket master website timed me out. All you get, if you can speak to anybody is delete and reset passwords🤬🤬
-
Me 💙
(@shawtty64) reported
@mouthwaite @HSBC_UK Same here....awful service when we tried to open account for my grandson. I've been 2ith them years but thinking of changing