Is HSBC down in Chester-le-Street, County Durham, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (58%)
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Login (24%)
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Website (11%)
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Transactions (5%)
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Transfer (3%)
Community Discussion
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HSBC Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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𝐒 𝐚 𝐦
(@Sam_Barnwell) reported
from
Newcastle upon Tyne, England
@HSBC_UK How do I make an enquiry about a payment deposit that has been attempted into my old closed account? Tried calling the UK number for non-HSBC customers but it isn’t recognising my old account number? Presumably because it’s a closed account. Please help 🤞
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James
(@BaghdadCocaCola) reported
from
Sunderland Bridge, England
@HSBC_UK hi, might be a stupid question I know but is the ‘Personal Customer Number’ the same as the Telephone Security Number?
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EMMA🐈⬛STOTHARD
(@emstoth) reported
from
Durham, England
@HSBC_UK I am having the most frustrating and difficult experience dealing trying to speak to someone and resolve an issue. Chat can’t do it, and your phone lines either cut me out after being on hold for ages or the agent isn’t of help.
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Dave Rees
(@johndavidrees) reported
from
Shincliffe, England
@HSBC_UK Thanks for that, turns out it was my mobile and I got through no problem
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Matthew Sammons
(@matthewsammons1) reported
from
Durham, England
@HSBC_UK customer service! Horrific! Came in two weeks ago and received a first class service! Today 1 hour later asking for same request I am still waiting!!!!!
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millicent short
(@millieshorttt) reported
from
Consett, England
@HSBC_UK @drulum I cannot get access to my account as it doesn’t allow me to press generate code on the app and has been glitching me out of the app for over a day now.
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Louise
(@louisebb) reported
@HSBC_UK Hi there, the HSBC banking app has been down for about half an hour. Do you know how long it’s expected to carry on, please?
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Shaun Hazell Films
(@ShaunHazellFilm) reported
@HSBC_UK Hi online banking and app banking is returning a ‘GSA error’ and won’t let me login. Can you help?
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Gidesh Pampingal
(@gideshrp) reported
@HSBC_UK currently having problems logging in from app and website. Are there any issues ?
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Rosie 🌹
(@tearose68) reported
@nippa77 @satnag123 @HSBC_UK I was told to uninstall and reinstall. Still didn’t work so then they told me there IS an issue with there app and the iOS 12 update on iPhone. Apparently they are trying to find a fix. Meanwhile we are in limbo.
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Tam
(@TimpMills) reported
can I confirm @HSBC_UK that I can use my husbands bank card and pin number while I wait for my new bank card? The fraud team told me it is acceptable for him to tell me his pin - despite his identity being stolen one week ago and being against advice on your site. #hsbc #fraud
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Michael Grainger
(@GraingerM123) reported
@HSBC_UK app doesn’t appear to be working or online
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Austin
(@search_n_annoy) reported
@HSBC_UK @itsmejereemy It's down again
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Annie Day
(@anniekday1) reported
@HSBC_UK I can’t access it on a laptop either.
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Austin
(@search_n_annoy) reported
@HSBC_UK Your mobile banking is down again!
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Dominic J Thoreau
(@dthoreau) reported
So @HSBC_UK internet banking app is broken. I'm not using Sky Broadband, and even on 4G it doesn't work.