Is HSBC down in Chester-le-Street, County Durham, England?
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The latest reports from users having issues in Chester-le-Street come from postal codes DH3.
HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Chester-le-Street, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Chester-le-Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Website (25%)
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Login (9%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map Near Chester-le-Street, County Durham, England
The most recent HSBC outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne and North Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| North Shields |
Mobile App | |
| Newcastle upon Tyne |
Mobile App | |
| Newcastle upon Tyne |
Login | |
| Consett |
Mobile App |
Community Discussion
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HSBC Issues Reports Near Chester-le-Street, England
Latest outage, problems and issue reports in Chester-le-Street and nearby locations:
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EMMA🐈⬛STOTHARD
(@emstoth) reported
from
Durham, England
@HSBC_UK I am having the most frustrating and difficult experience dealing trying to speak to someone and resolve an issue. Chat can’t do it, and your phone lines either cut me out after being on hold for ages or the agent isn’t of help.
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Matthew Sammons
(@matthewsammons1) reported
from
Durham, England
@HSBC_UK customer service! Horrific! Came in two weeks ago and received a first class service! Today 1 hour later asking for same request I am still waiting!!!!!
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Natalie
(@Natalie_Emma92) reported
from
Wallsend, England
@HSBC_UK I've reset my details for online banking, rang up to complete the process. It's now saying 'your activation code 1 has expired' can you help please?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Blake Skinner
(@blakeyboy1999) reported
@HSBC_UK So turns out your customer services are unable over the phone despite having emails transcript,scan of my graduation certificate and my course end and start date are unable to make my account go from being a student to a graduate account and I should go to branch.
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Eddie Clarke 🐝
(@eddieclarke96) reported
@hsbc_uk Another person having the app crash after an update. Tried to log in online but you need the app to generate a code. Hopeless
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Chris Johnson
(@ChrisNikumaroro) reported
@HSBC_UK 12.5.4 so it is ok. The web is full of people experiencing problems
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Fumes
(@Humesy1987) reported
@HSBC_UK Hi, as you can see below im not the only one. I’ve done everything you’ve told me to, my update definitely completed and I definitely have enough memory for the app. Can I suggest you speak to your digital team as your colleague said she would if the problems continues?
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Diego Russo
(@diegor) reported
Today I've decided to install #iOS15 because @HSBC_UK made the app working with it some time ago. Today you have also decided to update your app and to break it again with #iOS15. This is not good at all and I'm locked out from online banking.
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Lyn Blackledge-#golivegranny
(@lynblackledge) reported
wow the @HSBC_UK @HSBC - business chat line that is supposed to be a help facility just informed me they can't help me so ring - I have been hanging on phone for an hour - chat line advised the wait time is 90 mins - what a #brokenprocess don't you think @ImTristanG
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Eddie Clarke 🐝
(@eddieclarke96) reported
@HSBC_UK Still no update to the app that was updated but then caused it to crash with no access to my account. Any idea when this will be sorted? Thanks
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Caitlin
(@CaitlinRhianno) reported
@HSBC_UK hi, erm, i applied for a student account over a week ago but not heard anything at all? help?!
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Heiko S.
(@schuffdy) reported
@HSBC_UK @iPoof Yes I would need access to my account and your agents on the phone tell me just stupid things and I’ll get an answer after the bank holiday.
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James Flanders
(@JamesFlanderss) reported
@LukeS350 @HSBC_UK Hi Luke could you send me a message or email me at James.Flanders@moneysavingexpert as we're learning this issue may be quite widespread.