HSBC

Is HSBC down in Chatham, Kent, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Chatham, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Chatham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Chatham, Kent, England 04/10/2025 00:15

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Transactions (16%)

    Transactions (16%)

  3. Login (14%)

    Login (14%)

  4. Website (13%)

    Website (13%)

  5. Transfer (4%)

    Transfer (4%)

Live Outage Map Near Chatham, Kent, England

The most recent HSBC outage reports came from the following cities: Sheerness and Queenborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheerness Transactions
United KingdomQueenborough Login
United KingdomChatham Website
United KingdomWest Malling Website
United KingdomChatham Login
United KingdomChatham Login

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Chatham, England

Latest outage, problems and issue reports in Chatham and nearby locations:

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK @HSBC been waiting an hour to talk to someone the online chat cannot help and cannot get appointment in any branch upto 20 miles away not a good customer service!!!!!!!!

  • Lisa2672 Lisa Philpott (@Lisa2672) reported from Southend-on-Sea, England

    @ShappiKhorsandi @HSBC_UK I’ve been with @LloydsBank since I was 15 - so 35 years now. Never had any issues with them. Only thing is local branches have closed down which is sad but I mostly do on line banking now. Good luck. x

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    what's wrong with the @HSBC_UK app this is frustrating. it's been like for a week now. can't access to my account

  • pauldee74 Paul Dwyer (@pauldee74) reported from Grays, England

    @HSBC_UK any update on Mobile App!!!!!! would be nice to of goofan email instead of having to look on twitter to see problems!!!!!

  • glennbobclark1 glenn clark (@glennbobclark1) reported from Rochester, England

    Hi @HSBC_UK new phone. Downloaded app. Trying to sign in but wants me to scan QR code on old phone which I no longer have......help! 😳

  • TMFeeG THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England

    I bank with @HSBC_UK @HSBC and was referred to the @PostOffice this morning because the counter service in my local HSBC is not actually open as per the TV campaign. It’s in the small print apparently! Even the post office refused to bank our piggy bank money! #poorservice #lazy

  • ForhadKamaly Forhad Kamali 🇧🇩 (@ForhadKamaly) reported from Southend-on-Sea, England

    I have had enough of this @HSBC_UK app. it keeps breaking down. I had to delete and download the app many times. it keeps logging me out. I cannot access my account and I'm sure I am on overdraft. I needed to access to my account to transfer money so that I don't get charge

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • LMB5062 LMB506 (@LMB5062) reported

    @HSBC_UK Your link to complain doesn’t work, it just sends me in a loop to login then back to complaints. I held for TWO HOURS AND TWENTY FOUR MINUTES today to speak to an advisor.

  • muftimellor Steve Mellor (@muftimellor) reported

    @EdHancox @HSBC_UK I left HSBC for exactly that reason, absolutely abysmal customer service. Swapped to Lloyds and it’s like night and day, it seems to me that @LloydsBank treat customer service as a priority.

  • Candice25989107 Candice (@Candice25989107) reported

    @HSBC_UK you are absolutely useless, hanging up on customers and making customers wait for hours. No customer service. Stole my money.

  • SurgeryCryo CryptoSurgery (@SurgeryCryo) reported

    @HSBC_UK I am unable to receive payment from a customer. It has left their bank and hasn't arrived yet. Is there a problem at your side?

  • Triplenath Nathan Woolley (@Triplenath) reported

    @HSBC_UK why am I unable to pay off my credit card on the app? It keeps coming up with an H80 error code

  • JTall99 James Tall (@JTall99) reported

    @HSBC_UK why is your new app so bad? Most days it just crashes when I log in. Today, the log-in screen is constantly frozen when I try to access it. I rarely complain, but honestly, this app is terrible. Please sort it out. Cheers

  • JRCSport Joshua Chapman (@JRCSport) reported from Keighley, England

    Got my new card today, been role FOUR times by the automated line my card is activated and yet it is still not working. Any suggestions @HSBC_UK? As frankly, I think this is poor service from yourselves.

  • DyZ37455291 DyZ (@DyZ37455291) reported

    @HSBC_UK I expect to receive money not send them. I made 6 phone calls today try to solve this simple problem. But your agents are unfortunately not professional enough. I was put on hold for 1h30min for a reconnect to another agent. I just wish I can solve this problem ASAP

  • Amyrebevca shoulder sagging bag of disappointment (@Amyrebevca) reported

    @HSBC_UK my app has stopped verifying my fingerprint and as a result I've been locked out of all online banking. I don't know my digital security key and I've tried to reset using the app, but I can't as im Locked out. When I call I need a telephone secure key? Idk it. Pls help

  • pradeepdube2016 pradeep dube (@pradeepdube2016) reported

    @HSBC_UK what a poor service for opening HSBC kinetic business account , no any update on request tried to reachout to customer care on daily basis they say account will open next day but it never happend. this is the service for the customer who is already hsbc advance customer