Is HSBC down in Caerphilly, Wales?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (49%)
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Login (16%)
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Transactions (14%)
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Website (13%)
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Transfer (7%)
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Withdrawals (1%)
Live Outage Map Near Caerphilly, Wales
The most recent HSBC outage reports came from the following cities: Caerphilly.
City | Problem Type | Report Time |
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Login | ||
Mobile App | ||
Mobile App | ||
Transactions | ||
Mobile App | ||
Mobile App |
Community Discussion
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HSBC Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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Ben Miller (@i_am_millski) reported from Pontypool, Wales
Hi @HSBC_UK, your app doesn’t work on iOS 15. Any chance of a fix soon?
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Andy Lee (@metalpirate77) reported from Ferndale, Wales
@HSBC_UK 22:20 & the app still isn't working!!.. How are you fixing it??.. By mail order part works??
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Gudrun Waters 🏴🚲 (@GoodyDwr) reported from Cardiff, Wales
@HSBC_UK is your mobile banking down? Error message, can’t log in this morning.
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Ade (@Bubwal) reported from Cardiff, Wales
@firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.
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Bethan Bonsall (@_BethanB) reported from Cardiff, Wales
Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options
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Andy Lee (@metalpirate77) reported from Ferndale, Wales
@HSBC_UK When will the app be up & running? I'm disabled & I need access to my account 24/7. I don't want to be told go to your nearest branch. That's 15 miles away & with limited mobility I can't do a 30 mile round trip by bus. Ever thought of actually reopening rural branches?
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Louise Parlons Bentata (@LouiseBentata) reported
@HSBC_UK I will email you these details , but I have no confidence from the on-going and unrelenting terrible service that anyone will even contact me
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Ben Etc. (@abcdetc) reported
Dear @HSBC_UK how on earth do I get in touch from overseas without a working telephone banking security number?
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Linda Welham (@EminenceLinda) reported
@LouiseBentata @HSBC_UK I agree abysmal service
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Doctor Beeching (@DoctorBeeching1) reported
Daughter closed @HSBC_UK ISA last week in person in Bradford . House purchase iminent. Still not transferred and still not sorted. A further issue amongst many in recent years. Attrocious customer service.
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Meinir Thomas (@Meinirynysmon) reported
MORE TECH PROBLEMS!Can’t use my online banking on my new phone and trying to sort it has totally stressed me out. @HSBC_UK you are hopless.I follow every step and THEN tell me there are no advisors!Surely to god you can inform people that at the begining of the call!! #hatebanks
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Ben Etc. (@abcdetc) reported
Well done @HSBC_UK. I eventually got a reply to my asking “how on earth do I get in touch from overseas without a working telephone banking security number?” was just told I’d need my telephone banking security for this. #HSBCsux
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Tracey Parvin (@tracey_parvin) reported
@HSBC_UK is app down ?? Saying error not authorised on mine and 2 other peoples ?
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Ed Baldry (@edbaldry) reported
On hold to @HSBC_UK for 1 hr 35 mins so far. And this is a service we actually pay for.
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James Curd (@Curdy125) reported
Hey @HSBC_UK your app isn't working (at least not on Android) - trying to run it on Pixel 6 Pro and when click on the app it doesn't even open.. please help!
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Elski (@elski2) reported
@HSBC_UK worst service ever. Unlock my account please. I will be moving to another bank ASAP. All I wanted to do today was make a simple payment and my whole account had been locked. I am not on phone banking and don't want to yse phone banking but it seems the only way to unlock