1. Home
  2. ❯
  3. Companies
  4. ❯
  5. HSBC
  6. ❯
  7. Caerphilly
HSBC

HSBC status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • HSBC generated 0 outage signals in the last 24 hours around Caerphilly, including 0 direct reports.

HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • CarolineDavies
    Caroline Davies 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@CarolineDavies) reported from Cardiff, Wales

    @ermitjustis @HSBC_UK @firstdirect You’re kidding! All my cards (including HSBC ones) have now changed to this new style. Does that mean I can’t pay in ANY cash? Counter service seems to be a thing of the past.

  • metalpirate77
    Andy Lee (@metalpirate77) reported from Ferndale, Wales

    @HSBC_UK 22:20 & the app still isn't working!!.. How are you fixing it??.. By mail order part works??

  • iamffion
    Ffion Angharad 🌻 (@iamffion) reported from Cardiff, Wales

    @HSBC_UK Hi, I need a new card reader pin number and haven’t been able to get through on the number for the past week! Any chance you could help please?

  • gilliehowells
    Gill Howells (@gilliehowells) reported from Trethomas, Wales

    Tried to open @HSBC_UK childs a/c. As I'm not a customer I need to take her to the branch to apply. No problem if Caerphilly branch was open other than 9.30 - 3.30 Mon to Fri (schooltime) and my other local branches weren't digital & unable to process her application. 🤔

  • ForensicFRL
    Forensic Resources Ltd (FRL) (@ForensicFRL) reported from Cardiff, Wales

    @HSBC_UK @HSBC Can you say when the Business Banking Website will be back up and running please? No ability to log in. #blackscreen

  • metalpirate77
    Andy Lee (@metalpirate77) reported from Ferndale, Wales

    @HSBC_UK When will the app be up & running? I'm disabled & I need access to my account 24/7. I don't want to be told go to your nearest branch. That's 15 miles away & with limited mobility I can't do a 30 mile round trip by bus. Ever thought of actually reopening rural branches?

  • i_am_millski
    Ben Miller (@i_am_millski) reported from Pontypool, Wales

    Hi @HSBC_UK, your app doesn’t work on iOS 15. Any chance of a fix soon?

  • Bubwal
    Ade (@Bubwal) reported from Cardiff, Wales

    @firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.

  • GoodyDwr
    Gudrun Waters 🏴󠁧󠁢󠁷󠁬󠁳󠁿🚲 (@GoodyDwr) reported from Cardiff, Wales

    @HSBC_UK is your mobile banking down? Error message, can’t log in this morning.

  • _BethanB
    Bethan Bonsall (@_BethanB) reported from Cardiff, Wales

    Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • MissAshleighP
    Ashleigh Pirie (@MissAshleighP) reported

    Desperate measures but has anyone had to deal with @HSBC_UK ? Their app is the appalling, unless their strategy was to make it the most anti-user friendly app, then give them an award! I just wanted to make a payment. *******! #HSBC #uxdesign

  • Ben38695291
    Ben (@Ben38695291) reported

    @HSBC_UK plz help . I have lost my card and am trying to log into online banking to get a new one issued but can’t remember my details - to reset it asks for details I don’t have (sort code etc - which are on my card!) plz help me get some way of accessing my account

  • Jardin_Design
    Janine McMahon (@Jardin_Design) reported

    @HSBC_UK trying to find the nearest full service branch to this post code NP8 1PN - there doesn't appear to be one anywhere - yes I checked

  • DungeonsJoypads
    Dungeons And Joypads (@DungeonsJoypads) reported

    @HSBC_UK HSBC asking me to click links sent to me by email is exactly why we are in this mess. I dont click links sent to me by email. If this is the official twitter account, why cant you afford to pay for a check mark? Because virtuous rainbow flags and middle fingers to Elon Musk are more important than protecting your own online identity? How very noble. Absolutely dog **** bank.

  • jonesy_sa
    Sarah Jones (@jonesy_sa) reported

    An open message to @HSBC @HSBC_UK What is wrong with your international company? Why do you persist in refusing to help charities? I am a treasurer of a charity. We are small. Very small. Out account is with you, although not for much longer.

  • MelanieOwen66
    Melanie Owen (@MelanieOwen66) reported

    @HSBC_UK having real problems logging onto app on my new phone.

  • lionel42399
    Tigger dictator know it all 😉 (@lionel42399) reported

    @CleansedTweets @pchindle @HSBC_UK Both myself and my mother have uk bank accounts and they have our address in Spain,never an issue,it should be same situation for yourself, if you have a home address in uk again they shouldnt be closing your account,it’s not illegal to travel and be out of the country for years

  • goodbyenorman
    Hello Newman (@goodbyenorman) reported

    @HSBC_UK Terrible. No information was sent on this by email. By taking the app offline when even logging on over the desktop requires a 6 digit app-generated code, you're de-banking customers for 2 hours.

  • ViktoriaQuinn
    Miss.Viktoria.Quinn (@ViktoriaQuinn) reported from Manchester, England

    Goodbye @HSBC_UK you’ve been failing me since 2006 with your bad customer service and outdated policies. Hello @StarlingBank with your excellent reviews and the fact you were founded by a woman!

  • NavarroHPBSurg
    Alex Navarro (@NavarroHPBSurg) reported

    @HSBC_UK is there a problem with online business banking? The app is not allowing transfers (which is massively inconvenient). Please advise