HSBC

Is HSBC down in Caerphilly, Wales?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Caerphilly, Wales 02/17/2025 16:10

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (49%)

    Mobile App (49%)

  2. Login (16%)

    Login (16%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (13%)

    Website (13%)

  5. Transfer (7%)

    Transfer (7%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near Caerphilly, Wales

The most recent HSBC outage reports came from the following cities: Caerphilly.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Login
United KingdomTonypandy Mobile App
United KingdomCardiff Mobile App
United KingdomBarry Transactions
United KingdomCardiff Mobile App
United KingdomPontypridd Mobile App

Community Discussion

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HSBC Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • i_am_millski Ben Miller (@i_am_millski) reported from Pontypool, Wales

    Hi @HSBC_UK, your app doesn’t work on iOS 15. Any chance of a fix soon?

  • metalpirate77 Andy Lee (@metalpirate77) reported from Ferndale, Wales

    @HSBC_UK 22:20 & the app still isn't working!!.. How are you fixing it??.. By mail order part works??

  • GoodyDwr Gudrun Waters 🏴󠁧󠁢󠁷󠁬󠁳󠁿🚲 (@GoodyDwr) reported from Cardiff, Wales

    @HSBC_UK is your mobile banking down? Error message, can’t log in this morning.

  • Bubwal Ade (@Bubwal) reported from Cardiff, Wales

    @firstdirecthelp moving to debit m/Card is a bad idea until you can offer the full service to pay cash in. You ever tried paying in cash at @HSBC_UK counter? You literally have to argue with staff who try and force you to pay in via the deposit machine as it is.

  • _BethanB Bethan Bonsall (@_BethanB) reported from Cardiff, Wales

    Hi @HSBC_UK Been on the phone for almost 1.5 hours trying to get through to customer services and been cut off every single time whilst being transferred. This is so frustrating when counter services are being closed and online/telephone banking remain the only options

  • metalpirate77 Andy Lee (@metalpirate77) reported from Ferndale, Wales

    @HSBC_UK When will the app be up & running? I'm disabled & I need access to my account 24/7. I don't want to be told go to your nearest branch. That's 15 miles away & with limited mobility I can't do a 30 mile round trip by bus. Ever thought of actually reopening rural branches?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • LouiseBentata Louise Parlons Bentata (@LouiseBentata) reported

    @HSBC_UK I will email you these details , but I have no confidence from the on-going and unrelenting terrible service that anyone will even contact me

  • abcdetc Ben Etc. (@abcdetc) reported

    Dear @HSBC_UK how on earth do I get in touch from overseas without a working telephone banking security number?

  • EminenceLinda Linda Welham (@EminenceLinda) reported

    @LouiseBentata @HSBC_UK I agree abysmal service

  • DoctorBeeching1 Doctor Beeching (@DoctorBeeching1) reported

    Daughter closed @HSBC_UK ISA last week in person in Bradford . House purchase iminent. Still not transferred and still not sorted. A further issue amongst many in recent years. Attrocious customer service.

  • Meinirynysmon Meinir Thomas (@Meinirynysmon) reported

    MORE TECH PROBLEMS!Can’t use my online banking on my new phone and trying to sort it has totally stressed me out. @HSBC_UK you are hopless.I follow every step and THEN tell me there are no advisors!Surely to god you can inform people that at the begining of the call!! #hatebanks

  • abcdetc Ben Etc. (@abcdetc) reported

    Well done @HSBC_UK. I eventually got a reply to my asking “how on earth do I get in touch from overseas without a working telephone banking security number?” was just told I’d need my telephone banking security for this. #HSBCsux

  • tracey_parvin Tracey Parvin (@tracey_parvin) reported

    @HSBC_UK is app down ?? Saying error not authorised on mine and 2 other peoples ?

  • edbaldry Ed Baldry (@edbaldry) reported

    On hold to @HSBC_UK for 1 hr 35 mins so far. And this is a service we actually pay for.

  • Curdy125 James Curd (@Curdy125) reported

    Hey @HSBC_UK your app isn't working (at least not on Android) - trying to run it on Pixel 6 Pro and when click on the app it doesn't even open.. please help!

  • elski2 Elski (@elski2) reported

    @HSBC_UK worst service ever. Unlock my account please. I will be moving to another bank ASAP. All I wanted to do today was make a simple payment and my whole account had been locked. I am not on phone banking and don't want to yse phone banking but it seems the only way to unlock