Is HSBC down in Bishop Auckland, County Durham, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Bishop Auckland, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Bishop Auckland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (57%)
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Website (16%)
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Login (13%)
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Transactions (12%)
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Transfer (1%)
Community Discussion
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HSBC Issues Reports Near Bishop Auckland, England
Latest outage, problems and issue reports in Bishop Auckland and nearby locations:
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EMMA🐈⬛STOTHARD (@emstoth) reported from Durham, England
@HSBC_UK I am having the most frustrating and difficult experience dealing trying to speak to someone and resolve an issue. Chat can’t do it, and your phone lines either cut me out after being on hold for ages or the agent isn’t of help.
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Dave Rees (@johndavidrees) reported from Shincliffe, England
@HSBC_UK Thanks for that, turns out it was my mobile and I got through no problem
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James (@BaghdadCocaCola) reported from Sunderland Bridge, England
@HSBC_UK hi, might be a stupid question I know but is the ‘Personal Customer Number’ the same as the Telephone Security Number?
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Mitzy🇬🇧🍺 (@Mitzy79084028) reported from Darlington, England
@HSBC_UK Once again been let down by your customer service. Told one thing then when I try to call, I find out its closed. Disgraceful customer service.
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Matthew Sammons (@matthewsammons1) reported from Durham, England
@HSBC_UK customer service! Horrific! Came in two weeks ago and received a first class service! Today 1 hour later asking for same request I am still waiting!!!!!
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Mitzy🇬🇧🍺 (@Mitzy79084028) reported from Darlington, England
@HSBC_UK 40 minutes waiting to speak to someone DISGUSTING CUSTOMER SERVICE
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Danny Howes (@agentthrobisher) reported from Darlington, England
@HSBC_UK is there a problem today with BACS transfers into HSBC??? Been waiting over 6 hours for a payment to a established connected account which is usually instant.
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Mitzy🇬🇧🍺 (@Mitzy79084028) reported from Darlington, England
@HSBC_UK Well you have now surpassed yourselves HSBC at your poor customer service. When I thought that you couldn't get any worse, you have managed it with aplomb. ABSOLUTELY DISGUSTING CUSTOMER SERVICE
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Chris (@CJXXXXW) reported from Darlington, England
@HSBC_UK He tried calling the number on the letter 50minutes in the queue and basically your not set up for people that don’t live their life on line to pass security. Pointless going to the bank they don’t have staff to help you really should be ashamed
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Mitzy🇬🇧🍺 (@Mitzy79084028) reported from Darlington, England
@HSBC_UK Please check your messages as I am one disgusted customer. You customer service is absolutely useless
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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Lee ♿️ (@mrleeleencfc) reported
@TVOnTheSpot @HSBC_UK @ubereats_uk Awful company, deleted my account and hope they go bust 🤞
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Walesguy (@Walesguy2) reported
@HSBC_UK This is always an excuse. HSBC needs to put more people on the phones! Actually invest in customer service! You must think that your customers have nothing better to do than wait for you to eventually answer the phone. It’s appalling.
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AR (@ARaza95) reported
@HSBC_UK Hi @HSBC_UK still not working. Is there currently anything that is down at the moment ?
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Walesguy (@Walesguy2) reported
Just spent over 20 mins waiting for @HSBC_UK to answer the phone re a security issue. Given up. Meanwhile they’re closing the local branch and don’t answer the phone. Putting profits ahead of customers. A cartel. Meanwhile @griffitha does nothing. #Banking
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annabelle (@gingerandred) reported
@ShappiKhorsandi @HSBC_UK i work in a post office and frequently encounter frustrated customers of various banks. avoid the online banks - almost impossible to pay money / cheques in or get hold of anyone customer service wise.
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Carey Davis-Munro (@CDavisMunro) reported
@HSBC_UK over hour and 45 to open a business account. Opened 4 chats! Each agent left. asked for urgent call back, nothing. I am already a personal and business account holder! Awful
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James Waite (@JamesWaite1966) reported
@ShappiKhorsandi @HSBC_UK been with Nationwide for years, never a problem
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David Ko (@DavidKoWW) reported
@HSBC_UK Very disappointed with the Fraud department. I spoke to them last week to unblock my Travel Money card. I spoke to them today and they said they have no record of my conversation last week! They block card for no valid reason. Time to switch to Post Office travel card.
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Nick Pettigrew🇺🇦 (@Nick_Pettigrew) reported
@ShappiKhorsandi @HSBC_UK Been with Starling for my writing work since I went freelance three years ago and never had a single problem with them. With Nationwide for my current/mortgage & they've always been okay.
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A rose for Emily (@AdrienneSwall) reported
@HSBC_UK I'm trying to set up a new business payee and am getting error 503. When will this be rectified? Thanks