Hyperoptic outages and service status in Redhill, England

Problems in the last 24 hours in Redhill, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Redhill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Redhill, England

The most recent Hyperoptic outage reports came from the following cities: Croydon, and Epsom.

City	Problem Type	Report Time
Croydon	Internet	18 days ago
Epsom	Internet	25 days ago
Croydon	Internet	28 days ago
Croydon	Wi-fi	2 months ago
Croydon	Total Blackout	2 months ago
Croydon	E-mail	2 months ago

Community Discussion

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Hyperoptic Issues Reports Near Redhill, England

Latest outage, problems and issue reports in Redhill and nearby locations:

• 
  Helmut Pflueger (@helmutpflueger) reported 10 minutes ago from Kingston upon Thames, England

  @Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?

• 
  Pete 🏳️‍🌈 🇨🇦 🇬🇧 🇪🇺 (@FinallyCanuck) reported 18 minutes ago from Bromley, England

  @JamesLeeC @Hyperoptic Wow. This is actually the first of heard of bad service from them. They must be better at hiding than most.

• 
  Dania (@dan_soe) reported 49 minutes ago from Worcester Park, England

  Hello @Hyperoptic our WiFi is still not working. I'm in Farnham GU9. Please can you update what's the current status. Thanks

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Just Me (@JustMe31972856) reported 1 minute ago

  @Hyperoptic big outage across multiple sites, yet status on web page says no faults. Don't waste time trying to troubleshoot and resetting or calling them. It's down until engineers fix it.

• 
  M. (@mariucha77) reported 1 minute ago

  @lulu_veganx @donedgley1 @Hyperoptic Not ours. Only a few more days and we are changing providers. Worst experience possible. 3 weeks with no internet 😡

• 
  M. (@mariucha77) reported 1 minute ago

  @donedgley1 @lulu_veganx @Hyperoptic The only thing they acknowledge is a bad review in Trustpilot, we get ignored everywhere else

• 
  𝔙𝔦𝔩𝔩𝔞𝔦𝔫𝔢𝔩𝔩𝔢 ✨ (@tang0ic3bl4st) reported 1 minute ago

  Guessing @Hyperoptic is down in most of London but the sounds of it?

• 
  Dan🥷 (@_DanJbh) reported 3 minutes ago

  @Simon_Coates @Simon_Whale @virginmedia Pay £20 a month for Hyperoptic and I get 1gb up and down.

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 6 minutes ago

  Thought it wouldn’t last. Service is now down again! @Hyperoptic @donedgley1

• 
  Alex Nixon (@alexnixon_uk) reported 7 minutes ago

  Naively thought @Hyperoptic was a pretty cool but nope, you automatically roll onto a terrible value plan and are forced into a tedious back-and-forth chat with customer service to change. I'm sure it makes financial sense but man that's a scummy approach to making money

• 
  Andrew Schauerman (@asreds) reported 10 minutes ago

  @lucianochirico @Hyperoptic @Hyperoptic this is outrageous, pull your finger out and fix the problem before you loose all your ADA Gardens customers.

• 
  Carolina (@caro_SpecialOne) reported 11 minutes ago

  @Hyperoptic no service, no one knows what is going on, no update, again terrible customer service

• 
  Don Edgley (@donedgley1) reported 12 minutes ago

  @mariucha77 @lulu_veganx @Hyperoptic Day 5. Supposedly they found the failed node yesterday but didn't fix it. They told me that they will be back trying again at 10am today. Incredibly slow