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Hyperoptic

Hyperoptic outages and service status in Hatfield, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Hatfield, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Hatfield, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hatfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hatfield, England

The most recent Hyperoptic outage reports came from the following cities: Luton, and Barnet.

CityProblem TypeReport Time
Luton Internet 23 days ago
Luton Internet 24 days ago
Luton Internet 1 month ago
Barnet Total Blackout 1 month ago
St Albans Internet 6 months ago
Barnet Total Blackout 11 months ago

Community Discussion

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Hyperoptic Issues Reports Near Hatfield, England

Latest outage, problems and issue reports in Hatfield and nearby locations:

  • SOCYearwood
    Son of Carl ๐Ÿ‡ง๐Ÿ‡ง๐Ÿ‡ฏ๐Ÿ‡ฒโœŠ๐Ÿพ๐Ÿ’™ (@SOCYearwood) reported from Harrow Weald, England

    A repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will

  • SOCYearwood
    Son of Carl ๐Ÿ‡ง๐Ÿ‡ง๐Ÿ‡ฏ๐Ÿ‡ฒโœŠ๐Ÿพ๐Ÿ’™ (@SOCYearwood) reported from Harrow Weald, England

    @HyperopticCS My @Hyperoptic WiFi has just stopped working and my ability to work from home has been severed. I understand you have problems but when are you going to make any announcements or provide updates

  • thekuntz69
    aeris daddy (@thekuntz69) reported from Barnet, England

    Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and itโ€™s now after 7pm? An update that contained some information would be a good start.

  • Gianluca_Leo
    LUCA (@Gianluca_Leo) reported from Barnet, England

    FYI, never use @Hyperoptic

  • SOCYearwood
    Son of Carl ๐Ÿ‡ง๐Ÿ‡ง๐Ÿ‡ฏ๐Ÿ‡ฒโœŠ๐Ÿพ๐Ÿ’™ (@SOCYearwood) reported from Harrow Weald, England

    @Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.

  • Gianluca_Leo
    LUCA (@Gianluca_Leo) reported from Barnet, England

    @turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst

  • thekuntz69
    aeris daddy (@thekuntz69) reported from Barnet, England

    And of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.

  • GlueWhichBinds
    Mark Kelly (@GlueWhichBinds) reported from Walthamstow, England

    @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

  • thekuntz69
    aeris daddy (@thekuntz69) reported from Barnet, England

    So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.

  • SOCYearwood
    Son of Carl ๐Ÿ‡ง๐Ÿ‡ง๐Ÿ‡ฏ๐Ÿ‡ฒโœŠ๐Ÿพ๐Ÿ’™ (@SOCYearwood) reported from Harrow Weald, England

    Very happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic

  • SonOfCarl
    Veracious Rex โœŠ๐Ÿพ ๐Ÿ‡ง๐Ÿ‡ง Smiley ๐ŸŸ โ›… (@SonOfCarl) reported from Harrow Weald, England

    Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic

  • thekuntz69
    aeris daddy (@thekuntz69) reported from Barnet, England

    So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to whatโ€™s actually happening with the outage or will they just ignore us again and slink off for the evening? Iโ€™m going for the latter.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • lulu_veganx
    Lucy โ“‹ ๐ŸŒฑ (@lulu_veganx) reported

    @AlexTarrant4 @Hyperoptic We are on Day 8 without service in SE16.

  • emirxtesera
    J (@emirxtesera) reported

    @AbPMet @Hyperoptic Still down?

  • theashrb
    Ash ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐Ÿ‡จ๐Ÿ‡ผ (@theashrb) reported

    @real_amos @GuthixMoney This is the thing, they all appear to be amazing for the first year or two then they go to **** ๐Ÿ˜ญ this is what happened to me with Hyperoptic

  • lulu_veganx
    Lucy โ“‹ ๐ŸŒฑ (@lulu_veganx) reported

    @mariucha77 @Hyperoptic @donedgley1 No service for me!

  • RameezKaleem
    Rameez Kaleem (@RameezKaleem) reported

    @Hyperoptic I've pay for 1GB internet but the speed is around 2MB! There's no customer support on technical issues. Many people with similar issues. Almost feels like a scam!

  • kobraman88
    Kris (yes it's actually spelt with a K) (@kobraman88) reported

    @C9EmZ @virginmedia Quicker you move away from them the better, utterly useless overpriced scumbags, had nothing but issues with them for years then @Hyperoptic popped in my area after a few years of waiting and not looked back, cheaper, better quality and i sit on 5 ping (but im next to the hub)

  • charliemensah
    แด„แด. (@charliemensah) reported

    I might have to cancel this @Hyperoptic account.

  • DazLFC79
    Darรกn ๐Ÿ†LFCCHAMP20NS๐Ÿ† (@DazLFC79) reported

    @JoshCF_ @Hyperoptic are even worse with their service. 8 years loyalty and they want me to pay 3 times as much as a new customer for the exact same service. Where is the business sense in disrespecting loyalty for short termism ? Also needs assessing by @CMAgovUK for unfair treatment

  • SoniaMarsh49390
    Sonia Marsh (@SoniaMarsh49390) reported

    @Hyperoptic No internet at TW8 0AX following your maintenance today. Outage is now 8 hours and counting. When will it be fixed?

  • xenom0rph09
    Xenomorph (@xenom0rph09) reported

    @Hyperoptic I raised issue of loss of service Friday last week in morning. Sunday still no resolution so raised complaint. Now it's still not fixed and no one is replying to me since Monday. Not one update. Stay away from this company you will pay and not get service for 5 day+