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Hyperoptic

Hyperoptic outages and service status in Hatfield, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Hatfield, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • 75% Internet (75%)
  • 25% Total Blackout (25%)

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Hatfield, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hatfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hatfield, England

The most recent Hyperoptic outage reports came from the following cities: Luton, and Barnet.

CityProblem TypeReport Time
Luton Internet 12 days ago
Luton Internet 13 days ago
Luton Internet 23 days ago
Barnet Total Blackout 26 days ago
St Albans Internet 6 months ago
Barnet Total Blackout 10 months ago

Community Discussion

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Hyperoptic Issues Reports Near Hatfield, England

Latest outage, problems and issue reports in Hatfield and nearby locations:

  • Gianluca_Leo
    LUCA (@Gianluca_Leo) reported from Barnet, England

    FYI, never use @Hyperoptic

  • thekuntz69
    aeris daddy (@thekuntz69) reported from Barnet, England

    So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.

  • Gianluca_Leo
    LUCA (@Gianluca_Leo) reported from Barnet, England

    @turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst

  • thekuntz69
    aeris daddy (@thekuntz69) reported from Barnet, England

    And of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.

  • SonOfCarl
    Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅ (@SonOfCarl) reported from Harrow Weald, England

    Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic

  • thekuntz69
    aeris daddy (@thekuntz69) reported from Barnet, England

    Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.

  • GlueWhichBinds
    Mark Kelly (@GlueWhichBinds) reported from Walthamstow, England

    @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

  • SOCYearwood
    Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    Very happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic

  • SOCYearwood
    Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    @HyperopticCS My @Hyperoptic WiFi has just stopped working and my ability to work from home has been severed. I understand you have problems but when are you going to make any announcements or provide updates

  • SOCYearwood
    Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    A repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will

  • SOCYearwood
    Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    @Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.

  • thekuntz69
    aeris daddy (@thekuntz69) reported from Barnet, England

    So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • mariucha77
    M. (@mariucha77) reported

    @lulu_veganx @donedgley1 @Hyperoptic No news received since yesterday morning. Still no service.

  • MazardsLtd
    MazardsLtd (@MazardsLtd) reported

    @Hyperoptic Our business in London has been effectively offline for a week due to an unresolved fault on our business line. Around 12 staff have been impacted and client delivery has been disrupted, yet there is still no stable resolution. (1/4) #UKBusiness #Broadband

  • jenka2592
    Jen25Ten01 (@jenka2592) reported

    @Hyperoptic Appalling service by Hyperoptic!😡 2nd time this month that the wifi has stopped for hours due to thunder. Incredibly frustrated with this provider! Have to wait 30 minutes on the phone for Customer Service, only for them to give you unreliable information! FED UP!

  • Conquistadur
    RR (@Conquistadur) reported

    @JamieGBarry @virginmedia I was with VODAPHONE, they were charging me Twenty quid for a maximum down speed of 10 MBps dsl, found company called hyperoptic, doing 1GB fibre for 25 pounds I was being ripped off scammed for nearly 2 years.

  • lulu_veganx
    Lucy Ⓥ 🌱 (@lulu_veganx) reported

    Day 3 with no service…… I think @Hyperoptic have finally beaten me, I have no fight left! @donedgley1

  • Miss_cliffy_28
    Cliffy (@Miss_cliffy_28) reported

    @Hyperoptic I and others in my estate have lost service but the service checker on your website disagrees. None of your phone numbers work and the chat bot won’t deal with technical issues - please can you help??

  • aesnobari
    Amin Salehzadeh (@aesnobari) reported

    @Hyperoptic you have atrocious service. I have booked an installation with you TWICE. Each time your engineers just come for five minutes, don't do anything and without saying what's wrong just leave and your customer support can't tell me what's wrong. Embarrassing honestly.

  • DaniMansell
    Danielle Mansell (@DaniMansell) reported

    @Hyperoptic can you check KT20 5FP have had no service since 1930 and your service checker says no known outages. My neighbour is the same. X

  • JordyOnside
    Jordan🇩🇲 (@JordyOnside) reported

    @diptyquer @Hyperoptic For the best! I must of been 1 of the first to call and they haven’t got a scooby. Useless now I’m hearing potentially 48 hour outage

  • bamsam_md
    Sam Phillips (@bamsam_md) reported

    @Sophie__Hayes @Hyperoptic They really are ****, our area has been down 16 hours. Way too many drops lately. Thank god my contract ends in a couple of months