Hyperoptic outages and service status in Hatfield, England
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- Hyperoptic generated 0 outage signals in the last 24 hours around Hatfield, including 0 direct reports.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Hatfield, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hatfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Hyperoptic Issues Reports Near Hatfield, England
Latest outage, problems and issue reports in Hatfield and nearby locations:
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LUCA (@Gianluca_Leo) reported from Barnet, England@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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Son of Carl π§π§π―π²βπΎπ (@SOCYearwood) reported from Harrow Weald, England@HyperopticCS My @Hyperoptic WiFi has just stopped working and my ability to work from home has been severed. I understand you have problems but when are you going to make any announcements or provide updates
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Son of Carl π§π§π―π²βπΎπ (@SOCYearwood) reported from Harrow Weald, England@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
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Son of Carl π§π§π―π²βπΎπ (@SOCYearwood) reported from Harrow Weald, EnglandVery happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic
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Son of Carl π§π§π―π²βπΎπ (@SOCYearwood) reported from Harrow Weald, EnglandA repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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BarkingMonkey (@replytomorons) reported@Hyperoptic should be using Aleksa N as a consultant to teach their training staff how customer service should be done. It shouldn't have taken me so long to get through to someone like him.
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Monte (@ViscountMonte) reported@Hyperoptic A hyperoptic engineer visited to mend an intermittent internet today. This evening I now have zero internet, the 24/7 support line is not answering and the vm box is fullβ¦..!!
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Andrew Brooks (@taxbod) reported@JamesTurner37 @virginmedia My Hyperoptic is working fine. Thanks for asking. ;) Whilst not as wow as the company likes to claim, the service is still noticeably more reliable than Virgin or BT. Only one outage for me in three years, and it was sorted in 12 hours.)
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Henry Walter (@1henryw) reported@Hyperoptic @HyperopticCS I have no Internet in the hounslow area. I need Internet for work. Can you tell me what the issue is please?
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Manoreh Soeyono (@SettaSoeyono) reported@HyperopticCS @Hyperoptic Iβve contacted your Helpdesk via web chat several times over the past week and they have no meaningful updates, very poor.
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BarkingMonkey (@replytomorons) reportedAfter 3 frustrating days dealing with @Hyperoptic customer services, I finally got to talk to the amazing Aleksa N in Serbia. Not only was he able to fully explain the situation, he was clearly being honest, which was appreciated above all else 1/
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Ccynical (@Ccynica) reported@Hyperoptic @HyperopticCS you didn't help me at all, why are you even operating @Ofcom you need to do your job properly and take action against hyperoptic for their behaviour
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dominic carman (@CarmanDominic) reported@JamesTurner37 @virginmedia Similar issues in SE London. No experience of hyperoptic, but Virgin Media's excuses cause hypertension...
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northwigan πΊπ¦ (@norfwigan) reported@ThreeUKSupport Yes I still have no signal. And no, Iβm using hyperoptic wifi.
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Manoreh Soeyono (@SettaSoeyono) reported@Hyperoptic Iβve raised a support ticket on 15-Jul-22 and no action has been taken, do you think this is good customer service? #badcustomerservice