Hyperoptic outages and service status in Hatfield, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Hatfield, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Hatfield, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hatfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hatfield, England
The most recent Hyperoptic outage reports came from the following cities: Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 Stanmore
|
Internet | 25 days ago |
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Luton
|
Internet | 3 months ago |
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Luton
|
Internet | 3 months ago |
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Luton
|
Internet | 3 months ago |
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Barnet
|
Total Blackout | 3 months ago |
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St Albans
|
Internet | 8 months ago |
Community Discussion
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Hyperoptic Issues Reports Near Hatfield, England
Latest outage, problems and issue reports in Hatfield and nearby locations:
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Mark Kelly (@GlueWhichBinds) reported from Walthamstow, England@jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.
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aeris daddy (@thekuntz69) reported from Barnet, EnglandSo @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
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aeris daddy (@thekuntz69) reported from Barnet, EnglandAny news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and itโs now after 7pm? An update that contained some information would be a good start.
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Son of Carl ๐ง๐ง๐ฏ๐ฒโ๐พ๐ (@SOCYearwood) reported from Harrow Weald, England@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
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aeris daddy (@thekuntz69) reported from Barnet, EnglandAnd of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.
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Son of Carl ๐ง๐ง๐ฏ๐ฒโ๐พ๐ (@SOCYearwood) reported from Harrow Weald, England@HyperopticCS My @Hyperoptic WiFi has just stopped working and my ability to work from home has been severed. I understand you have problems but when are you going to make any announcements or provide updates
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Veracious Rex โ๐พ ๐ง๐ง Smiley ๐ โ (@SonOfCarl) reported from Harrow Weald, EnglandHyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic
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LUCA (@Gianluca_Leo) reported from Barnet, England@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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aeris daddy (@thekuntz69) reported from Barnet, EnglandSo will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to whatโs actually happening with the outage or will they just ignore us again and slink off for the evening? Iโm going for the latter.
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Son of Carl ๐ง๐ง๐ฏ๐ฒโ๐พ๐ (@SOCYearwood) reported from Harrow Weald, EnglandA repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will
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Son of Carl ๐ง๐ง๐ฏ๐ฒโ๐พ๐ (@SOCYearwood) reported from Harrow Weald, EnglandVery happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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๐ณ๏ธโ๐ Barrie (@jammach) reported@IainSankey @virginmedia Iโm with @Hyperoptic who apart from one outage because of equipment failure have been very good. They are regional unfortunately and not universally available. Always good to shop around, especially with providers who supply synchronous fibre connections - eg download and upload speed the same.
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Andrew Is Looking (@LookingAndrew) reported@Hyperoptic @Hyperoptic Seems like your company engineers are unable to connect people to your network. How & where do we send these boxes your not technical staff left behind. Shall we charge storage
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Daniel (@ZONEofTECH) reported@Hyperoptic my internet has been down for 12h+ and no oneโs answering on either your live chat or your phone number. Can someone please help?
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Kurt Robson (@KurtRobsonn) reportedSo @Hyperoptic has been down in Greenwich pretty much well over 48 hours & thereโs been help besides the odd โworking on a service outageโ. Zero answers from customer support too. WHEN WILL IT BE FIXED !
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Damini (@Damini_ID) reportedMy WiFi is ruining my life. **** you hyperoptic!
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Niman (@OlaminiranA) reported@Hyperoptic Deeply disappointed by the way Hyperoptics handled my account today. I was given misleading information by a member of staff, which left me feeling deceived. Customers deserve honesty, transparency, and better service than this.
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David (@block13afc) reported@ells_afc @Hyperoptic Unfortunately Ells, when it comes to a broadband service it was no real service level agreement which is why you've been without a network for 48 hours.
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Don Edgley (@donedgley1) reported@mariucha77 @lulu_veganx @Hyperoptic Day 5. Supposedly they found the failed node yesterday but didn't fix it. They told me that they will be back trying again at 10am today. Incredibly slow
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Ash ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐จ๐ผ (@theashrb) reported@real_amos @GuthixMoney This is the thing, they all appear to be amazing for the first year or two then they go to **** ๐ญ this is what happened to me with Hyperoptic
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Ryan ๐ค (@Slimothy_James) reportedIntermittent speeds as low as 0.35Kbps from @Hyperoptic for the last 3 weeks. Totally unusable service. Somehow the faster and more reliable of the two providers that actually cover my building so I can't switch, otherwise I would. Great job, guys.