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Hyperoptic

Hyperoptic outages and service status in Hatfield, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Hatfield, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Hatfield, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hatfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hatfield, England

The most recent Hyperoptic outage reports came from the following cities: Stanmore.

CityProblem TypeReport Time
Stanmore Internet 14 days ago
Luton Internet 2 months ago
Luton Internet 2 months ago
Luton Internet 3 months ago
Barnet Total Blackout 3 months ago
St Albans Internet 8 months ago

Community Discussion

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Hyperoptic Issues Reports Near Hatfield, England

Latest outage, problems and issue reports in Hatfield and nearby locations:

  • Gianluca_Leo
    LUCA (@Gianluca_Leo) reported from Barnet, England

    FYI, never use @Hyperoptic

  • SonOfCarl
    Veracious Rex ✊🏾 πŸ‡§πŸ‡§ Smiley πŸŸ β›… (@SonOfCarl) reported from Harrow Weald, England

    Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic

  • SOCYearwood
    Son of Carl πŸ‡§πŸ‡§πŸ‡―πŸ‡²βœŠπŸΎπŸ’™ (@SOCYearwood) reported from Harrow Weald, England

    Very happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic

  • thekuntz69
    aeris daddy (@thekuntz69) reported from Barnet, England

    And of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.

  • SOCYearwood
    Son of Carl πŸ‡§πŸ‡§πŸ‡―πŸ‡²βœŠπŸΎπŸ’™ (@SOCYearwood) reported from Harrow Weald, England

    @HyperopticCS My @Hyperoptic WiFi has just stopped working and my ability to work from home has been severed. I understand you have problems but when are you going to make any announcements or provide updates

  • GlueWhichBinds
    Mark Kelly (@GlueWhichBinds) reported from Walthamstow, England

    @jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.

  • SOCYearwood
    Son of Carl πŸ‡§πŸ‡§πŸ‡―πŸ‡²βœŠπŸΎπŸ’™ (@SOCYearwood) reported from Harrow Weald, England

    A repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will

  • thekuntz69
    aeris daddy (@thekuntz69) reported from Barnet, England

    Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.

  • Gianluca_Leo
    LUCA (@Gianluca_Leo) reported from Barnet, England

    @turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst

  • thekuntz69
    aeris daddy (@thekuntz69) reported from Barnet, England

    So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.

  • SOCYearwood
    Son of Carl πŸ‡§πŸ‡§πŸ‡―πŸ‡²βœŠπŸΎπŸ’™ (@SOCYearwood) reported from Harrow Weald, England

    @Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.

  • thekuntz69
    aeris daddy (@thekuntz69) reported from Barnet, England

    So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • TomThornhill_2
    Tom Thornhill (@TomThornhill_2) reported

    @FourthStreetDan @Hyperoptic Holy ****, they just told me my position in the queue. So I'm no longer queueing to be in the queue – I'm now in the *actual* queue.

  • hopper70
    neil gorringe (@hopper70) reported

    @gragunam @Hyperoptic Down for me too in N5, also cannot get through to customer service

  • satnav08
    Sapna Chadha (@satnav08) reported

    @MoMayet3 @electrodrummer @Hyperoptic I’ve had to hang up as having calls but still in chat and 1.5hrs 😳. Crazy as just need to be online and back from holiday 🫣

  • mariucha77
    M. (@mariucha77) reported

    @lulu_veganx @Hyperoptic @donedgley1 I’m having the same issue

  • asreds
    Andrew Schauerman (@asreds) reported

    @lucianochirico @Hyperoptic @Hyperoptic this is outrageous, pull your finger out and fix the problem before you loose all your ADA Gardens customers.

  • Umangshankar
    umang shankar (@Umangshankar) reported

    Horrible service @Hyperoptic at WD3 straight 2 days of losing work, whose going to pay for it? Follow Up 1 of 1

  • KurtRobsonn
    Kurt Robson (@KurtRobsonn) reported

    So @Hyperoptic has been down in Greenwich pretty much well over 48 hours & there’s been help besides the odd β€˜working on a service outage’. Zero answers from customer support too. WHEN WILL IT BE FIXED !

  • Mabs79
    Mabs Ahmed (@Mabs79) reported

    @londoncolly @Hyperoptic I am a @hyperoptic user been down since sat am. Am in SE London. Can't get through to them so frustrating

  • OlaminiranA
    Niman (@OlaminiranA) reported

    @Hyperoptic Deeply disappointed by the way Hyperoptics handled my account today. I was given misleading information by a member of staff, which left me feeling deceived. Customers deserve honesty, transparency, and better service than this.

  • onlyatroller
    onlyatroller (@onlyatroller) reported

    @MrRoflWaffles Hyperoptic are actually evil. Only a few months ago they charged me Β£600 to cancel after I got fired from my very first job I had to move into the city for. I lost my flat and among other things left THOUSANDS in debt and had to move back to an unideal situation. I’m only 22 btw.