Hyperoptic Outage Report in Hatfield, England
Service-wide status: Hyperoptic
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Hatfield, including 0 direct reports.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Hatfield, England
Hyperoptic signals over the past 24 hours, with local activity from Hatfield, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.
- Service-wide signals
- Service-wide baseline
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hatfield, England
The most recent Hyperoptic outage reports came from the following cities: Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 Stanmore
|
Internet | 2 months ago |
|
Luton
|
Internet | 3 months ago |
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Luton
|
Internet | 4 months ago |
|
Luton
|
Internet | 4 months ago |
|
Barnet
|
Total Blackout | 4 months ago |
|
St Albans
|
Internet | 9 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports Near Hatfield, England
Latest outage, problems and issue reports in Hatfield and nearby locations:
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aeris daddy (@thekuntz69) reported from Barnet, EnglandSo @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
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LUCA (@Gianluca_Leo) reported from Barnet, England@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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aeris daddy (@thekuntz69) reported from Barnet, EnglandAny news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.
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aeris daddy (@thekuntz69) reported from Barnet, EnglandAnd of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.
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Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England@HyperopticCS My @Hyperoptic WiFi has just stopped working and my ability to work from home has been severed. I understand you have problems but when are you going to make any announcements or provide updates
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Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, EnglandA repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will
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Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅ (@SonOfCarl) reported from Harrow Weald, EnglandHyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic
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Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, EnglandVery happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic
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aeris daddy (@thekuntz69) reported from Barnet, EnglandSo will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.
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Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
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Mark Kelly (@GlueWhichBinds) reported from Walthamstow, England@jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Siddhant patni (@RafaSidwolf) reported@Hyperoptic Terrible service and terrible customer support. If you want stone age internet then look no further than Hyperoptic!
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Tom (@TomXFD) reported@status_is_down 2 days without service - SW5 London. Terrible incident management by #hyperoptic No updates/comms whatsoever.
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Keith Underhill (@keithunder) reported@hyperoptic, your business technical support is rubbish and an embarrassment to me. We were supposed to be down for 3 hours Thursday afternoon. 14 hours later, nothing. No one bothered to tell me when our connection will be restored. Apparently there is a simple fix.
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J4 (@JARVANHIMSELF) reported@Hyperoptic internet down since 1:00am in Barking ??????
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Lucy Ⓥ 🌱 (@lulu_veganx) reportedNothing today - still no service! @donedgley1 @mariucha77 @Hyperoptic
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stewart (@stewartone1) reported@Hyperoptic Any chance you guys can answer your phone line or chat or emails?!? Very poor customer service!!
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Yusuf (@ArtetasShampoo) reported@Hyperoptic your customer service is in the gutter. Hundreds of customers have been without service for hours, yet there’s been zero communication, no way to reach support and seemingly no acknowledgement that there’s even an issue. Absolutely disgraceful.
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neil gorringe (@hopper70) reported@TomThornhill_2 @Hyperoptic On our street Hyperoptic seems to be working for some houses but down for others, so guess it’s quite random
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Emerson (@ezan955) reported@ZONEofTECH @Hyperoptic They've deactivated their X. They don't answer the phone, they don't reply to emails. They're completely rubbish. My Internet is down since last night.
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Mabs Ahmed (@Mabs79) reported@londoncolly @Hyperoptic I am a @hyperoptic user been down since sat am. Am in SE London. Can't get through to them so frustrating
Recent Hyperoptic reports in Hatfield, England
Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.
- Stanmore: Internet
- Luton: Internet
- Luton: Internet
- Luton: Internet
- Barnet: Total Blackout
- St Albans: Internet
Hyperoptic detected incident history
These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.
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Detected:
Detection ended: (9 minutes) -
Detected:
Detection ended: (137 minutes) -
Detected:
No end recorded. This alone does not establish the current status. -
Detected:
Detection ended: (35 minutes) -
Detected:
Detection ended: (76 minutes) -
Detected:
Detection ended: (17 minutes)