Hyperoptic outages and service status in Hatfield, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Hatfield, including 0 direct reports.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Hatfield, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hatfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Hyperoptic Issues Reports Near Hatfield, England
Latest outage, problems and issue reports in Hatfield and nearby locations:
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LUCA (@Gianluca_Leo) reported from Barnet, England@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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aeris daddy (@thekuntz69) reported from Barnet, EnglandAnd of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.
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Mark Kelly (@GlueWhichBinds) reported from Walthamstow, England@jeffsprogress @virginmedia @Hyperoptic I was with Hyperoptic for 4 years, not a single outage I can recall. Swapped to Virgin Media last autumn because they offered a cheaper and better deal. Had nothing but problems since. And now they have the temerity to hike the bills. When I can swap back to Hyperoptic, I will.
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Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England@HyperopticCS My @Hyperoptic WiFi has just stopped working and my ability to work from home has been severed. I understand you have problems but when are you going to make any announcements or provide updates
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Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, EnglandVery happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic
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aeris daddy (@thekuntz69) reported from Barnet, EnglandSo will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.
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Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅ (@SonOfCarl) reported from Harrow Weald, EnglandHyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic
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Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, EnglandA repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will
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Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
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aeris daddy (@thekuntz69) reported from Barnet, EnglandSo @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
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aeris daddy (@thekuntz69) reported from Barnet, EnglandAny news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Hazeldine (@stuarthazeldine) reported@Hyperoptic Comms re: today’s outage have been nothing short of abysmal. 1 text at midday then 9 hrs of silence. We had to scour Reddit to get info from 1 of your engineers. Do you have even have a comms team or did you cut them to save £££? Are they on holiday? SHOCKING.
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Real Bonkers Tv (@tv_bonkers41301) reported@Hyperoptic taking appropriate action to address these service deficiencies.
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Saika (@Saiccc2) reported@Hyperoptic It really seems that your network is having some problems recently, as so many people are experiencing this.
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Ronald Anthony (@anth64369) reported@Hyperoptic probably one of the worst experiences we’ve been having after getting these guy!!! No customer support, no clue what’s wrong and we’ve been waiting for days now.
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karen morley (@karenmorley6) reported@Hyperoptic any chance of our internet service being restored nw2 ?
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Janaka Abeywardhana (@janaka_a) reported@Hyperoptic we have an outage in E14 in our building. multiple residents including myself.
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Sprout (@temitopeandres) reported@theashrb £27pm for Hyperoptic. I have issues with their internet speed though.
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J (@emirxtesera) reported@AbPMet @Hyperoptic Still down?
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Paul Bailey (@PBailey71973) reportedHey @Hyperoptic, loved the service for several years and always had a good response on your portal. Now i have a connection problem, suddenly not allowed to report a fault on the portal and phone line busy - 10 min wait (plus all the questions) - how can i get my service back?
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NEARK0 (@Nearko_) reported@Hyperoptic your service is down in my area! And you have no ******* call centres open to help! What a joke!!