Hyperoptic Outage Report in Hatfield, Hertfordshire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Hatfield, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hatfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (75%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Hatfield, Hertfordshire, England
The most recent Hyperoptic outage reports came from the following cities: London and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Hatfield, England
Latest outage, problems and issue reports in Hatfield and nearby locations:
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
And of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
Very happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
A repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@HyperopticCS My @Hyperoptic WiFi has just stopped working and my ability to work from home has been severed. I understand you have problems but when are you going to make any announcements or provide updates
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
FYI, never use @Hyperoptic
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.
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Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅
(@SonOfCarl) reported
from
Harrow Weald, England
Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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darddd darom
(@toobs_) reported
Do you know how stupid it is that a whole server is down in London and @Hyperoptic @HyperopticCS cannot let their customers know as they “can’t be sure if it’s affected every customer or some”?!?! How about you send out some kind of info out just so everyone is aware?!?!
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AG
(@goyalam) reported
Don’t just like my tweet @Hyperoptic, increase your service coverage, so that we don’t have to suffer providers like @virginmedia
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Cal Hallows
(@Calomile) reported
@louioo going round in circles talking to customer support about getting @Hyperoptic installed in our block of flats. Been given the runaround for the last 3 months being told installation is "90% complete, within the month" any help appreciated!
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Sam Piper
(@SamPiper415) reported
@Tom_Wuh @Rasta4292 @Hyperoptic Having the same issue. Phone line also down for me.
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HyperopticCS
(@HyperopticCS) reported
@appariciojunior Thanks a lot for the feedback. Unfortunately we do not such a system in place, but you can check your service status through the Hyperoptic account. If you haven't already please reach us via DM, to take a look into other issues you've been having.
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📻 David Lloyd
(@DavidLloydRADIO) reported
@CryptoTolly Yes. Us! It works - but barely a signal. Hyperoptic phone not working. Presume a power failure affecting their end and thus our services
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Mehdidi
(@Oueldelhouma) reported
@Hyperoptic funny to see this the same day this ‘rock-solid’ hyperoptic connection is down in my area in London… and I am quite fed up about it like your ad says yep, especially since I need it for pretty much everything I do and there is no communication about what’s happening
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Jenn R
(@jnnfrrss) reported
4 hours, 12 minutes and counting trying to get @virginmedia CS to resolve my issue. Last time it took nearly 12 hours on the phone across 4 days. @Hyperoptic please come to my area. I miss you.
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Soumya Dasgupta
(@themanutdmaniac) reported
What’s wrong with @Hyperoptic @HyperopticCS ? Continuous drops through the day and now total outage !
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Jake
(@Jakecfm) reported
@Hyperoptic damn, we running a nostalgia night or something? Haven’t dipped below 5mbps since the dark days of AOL