KCOM

KCOM Outage Report in Castleford, City and Borough of Wakefield, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Castleford, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Castleford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Castleford, City and Borough of Wakefield, England 02/21/2026 04:25

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (2%)

    TV (2%)

  5. Phone (2%)

    Phone (2%)

Live Outage Map Near Castleford, City and Borough of Wakefield, England

The most recent KCOM outage reports came from the following cities: Normanton, Batley and Leeds.

Loading map, please wait...
City Problem Type Report Time
United KingdomNormanton Total Blackout
United KingdomBatley Internet
United KingdomLeeds Internet
United KingdomLeeds Internet
United KingdomLeeds Phone
United KingdomBatley Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports Near Castleford, England

Latest outage, problems and issue reports in Castleford and nearby locations:

  • StevenKerry6 Steven Kerry (@StevenKerry6) reported from Pontefract, England

    @bobbihadg Tbf he's never played at this level or seen Kcom full

  • d1721867183 kings of golden point (@d1721867183) reported from Gildersome, England

    @firthyman @Spaniard_17 @hulllive Don't need to explain yourself to this muppet mate he ain't been to a game since wembley although credit to him he's locking the tv remote away today and getting himself down to the kcom for once

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • vickerman_sue Sue Vickerman (@vickerman_sue) reported

    @jo_hudgell @Kcom I reported mine at 9am in the morning and the engineer came at 2.30pm to fix and replace! That’s Wisper for you!! 👍👍👍

  • jo_hudgell Joanne Hudgell (@jo_hudgell) reported

    No broadband @kcom think my power cable not working… unacceptable to wait 5 days for them to post one out to me on the off chance it is the cable. If it isn’t please call back they say! Any recommendations for a new provider?

  • johncopleyhull John Copley (@johncopleyhull) reported

    @KCOMhome @hulllive fancy the story KCOM leave family without the internet for almost a month over Christmas? Lack of engineers and customer service!

  • HullKRSid Sid Craven 🏉 (@HullKRSid) reported

    @vandenbos114 @hullkrofficial @Sewell_Group I get that but my point was simply that KCom are also using poles for fibre in areas, like mine, that have existing underground distribution and have never had overheads for telephony. It's not just Connexin.

  • Kirstylu29 Kirsty H (@Kirstylu29) reported

    Does anyone on @KCOMhome fibre Internet have constant issues of being kicked from the network. Talk about frustrating. Sorted once only for router to reset and gonna have to contact them again to go through the fix again. Not good service that. #hull #withernsea #kcom

  • PippaJRobson Pippa Robson (@PippaJRobson) reported

    @KCOMcare can anyone tell me how to pair up a TP Link extender to Technicolor router? Both fitted by KCOM pro team. 45 minutes on hold to be told customer service person was new and didn't know and couldn't help, bit frustrating. I'm sure it's simple but I've forgotten!

  • jacqui_hudson jacqui hudson 🇬🇧 (@jacqui_hudson) reported

    A broken internet box since Thursday. I wonder how long Kcom will take to send a new one out and what to do with it once it arrives!

  • Nasmith40 Natasha Smithson (@Nasmith40) reported

    @KCOMhome All I’m ever told is we will email the planning department and get back to you… does this secret planning department even exist ? Even your staff apparently can’t speak to them can only email them ! Appallingly service KCOM .

  • Hull50 🌸 Mandy 🌸 (@Hull50) reported

    @KCOMhome Never any offers for existing customers! having to pay extortionate prices for crap internet that doesn’t even reach every room #Hull #kcom #ripoff

  • JimmyDHCAFC James Drewery (@JimmyDHCAFC) reported

    Have KCOM ever heard of customer service!