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KCOM

KCOM service status in Barnsley, England

Why is my KCOM service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Full Outage Map

Problems in the last 24 hours in Barnsley, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Barnsley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at KCOM

KCOM is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  • 57% Internet (57%)
  • 26% Wi-fi (26%)
  • 13% Total Blackout (13%)
  • 1% E-mail (1%)
  • 1% Phone (1%)

Live Outage Map Near Barnsley, England

The most recent KCOM outage reports came from the following cities: Batley, and Normanton.

CityProblem TypeReport Time
Batley Total Blackout 8 days ago
Normanton Wi-fi 25 days ago
Batley Wi-fi 25 days ago
Batley Internet 25 days ago
Normanton Wi-fi 25 days ago
Normanton Internet 30 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports Near Barnsley, England

Latest outage, problems and issue reports in Barnsley and nearby locations:

  • StevenKerry6
    Steven Kerry (@StevenKerry6) reported from Pontefract, England

    @bobbihadg Tbf he's never played at this level or seen Kcom full

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • gtdpda
    Catseye (@gtdpda) reported

    Hey @virginmedia are you able to deliver Internet services through @KCOMhome infrastructure because KCOM don't seem to want me as a customer...

  • JanieSu
    Jane Shaw (@JanieSu) reported

    @CooperativeBank hi I live in Hull and there seems to be a problem at the moment with being able to connect to Internet banking via KCom which is our only available service provider here. I know several friends are having the same issue. I've contacted KCom are you able to help.

  • MeJo70
    👩🏻‍🦰🍻🤘🏻💙💛 (@MeJo70) reported

    Well - if this is your customer service then maybe I’ll give you guys a miss @KCOMhome @KCOMcare #kcom #CustomerService

  • KCOMcare
    KCOM Care (@KCOMcare) reported

    @MrsMags_C @CooperativeBank This has been confirmed as an issue, not just isolated to KCOM but one that is also affecting other providers such as BT, SKY we have been informed there is an issue with the third party who manages the routing to The CO-OP Banks website, this company is actively investigating.

  • mikebowman999
    Mike Bowman (@mikebowman999) reported

    @patrickbryant32 @CooperativeBank Patrick, if you are still having problems, there is a work round. If you instal VPN software then Coop Bank website and app will not realize you are on Sky, Virgin, BT, or KCOM etc. I just did it myself and it worked a treat. Express VPN has a 30 day money back guarantee!

  • CooperativeBank
    The Co-operative Bank UK (@CooperativeBank) reported

    @AllenResPaulton I'm really sorry you haven't been able to log in. I can assure you that all of our online services are working as normal. We are aware of issues affecting KCOM's customers accessing certain sites & we understand that investigations between KCOM and their provider are ongoing.1/2

  • Trampy_
    Trampy (@Trampy_) reported

    @TCalpin1 But my service provider is exclusive to my city, it’s Kcom (Kingston Upon Hull Communications)

  • Ofcom
    Ofcom (@Ofcom) reported

    @Markymark_1975 @CityFibre Hi Mark, as has been explained before, the only obligation on the provision of broadband is with BT and KCOM for those in the hull area. No other provider is required to offer a broadband service in any form.

  • k_brooks61
    kim brooks (@k_brooks61) reported

    @KCOMcare there is an issue with kcom customers logging into the co op bank mobile app on WiFi ! This is verified by Co op bank Twitter account - is this being resolved ?

  • craiginscotland
    Craig Arthur 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@craiginscotland) reported

    @faisalislam KCOM decided not to pass on their contractual price rise this year to help customers. Shame BT have not. Fortunately I’m leaving them at the end of the month and saving over £13 a month for a faster product.