Nationwide status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, website and mobile app.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Wilmslow, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Wilmslow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Nationwide
Nationwide is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Login (29%)
- Website (26%)
- Mobile App (26%)
- Transactions (12%)
- Transfer (5%)
- Withdrawals (1%)
Live Outage Map Near Wilmslow, England
The most recent Nationwide outage reports came from the following cities: Manchester, Congleton, and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
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Website | 6 days ago |
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Website | 21 days ago |
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Transactions | 26 days ago |
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Login | 28 days ago |
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Login | 2 months ago |
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Login | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Wilmslow, England
Latest outage, problems and issue reports in Wilmslow and nearby locations:
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Phil T (@Masterofsorrow) reported from Northwich, England@AskNationwide seem determined to **** all over their existing customers don’t they!? #timetoswitchaway
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Richard Hallam (@richardhallam) reported from Birch Vale, England@AskNationwide Since the vehicle is in a drive able condition that you’re able to help, we need to take it to a local garage . You will need to drive it to a dealer
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Matt (@ItsMatt_Again) reported from Manchester, EnglandI've had to go to the bank on my lunch break because they close at 4:30. Because they close at 4:30 everyone has had to come on their lunch breaks. My lunch break has vanished already, and I've not been seen yet. Simply dire service from @AskNationwide. A 4:30 close is madness.
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Keith Hodgkin (@KeithHodgkin) reported from Manchester, EnglandI’m really disappointed that @AskNationwide are withdrawing from the Paym service. Giving someone your mobile number instead of your bank account details to receive a payment is definitely a more secure way of doing things. Shame it was never widely promoted.
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Countess Juniper (@emotional_Rodeo) reported from Manchester, England@AskNationwide I can’t seem to send it still. I’ve tried logging in online too and the issue seems to still be happening could this be down to my card reader possibly?
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Countess Juniper (@emotional_Rodeo) reported from Manchester, England@AskNationwide I’ve tried this and it’s still not working I have no idea why
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joanne rendell (@Jo9296) reported from Cheadle Hulme, England@AskNationwide How long before you provide an update as to when the issue will be fixed, some info is better than no info, you haven’t provided any updates at all , surely by now you must have an estimate as to when you will be able to resolve
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Chris Shoop-Worrall (@CShoopWorrall) reported from Sale, England@AskNationwide is there any timeframe on the payment issues please? Not having anything able to go in or out is, well, not ideal...
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Shannon (@ShanRebec94) reported from Sale, England@Justiinahh @AskNationwide I’m also having this exact same issue. My partner sent money from nationwide to my NatWest and it hasn’t arrived. Not sure if it’s nationwide or NatWest with the issue 😫
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Grant Brown (@OnlyGrantBrown) reported from Ashton-under-Lyne, England@AskNationwide if the problem is sorted then where is everyone's money???
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Frank Torr #NHSLove #FreePalestine (@FrankTorr2) reported from Cheadle Hulme, England@Keir_Starmer @AskNationwide @Heidi_Labour A far better man than you left a blueprint for the only sensible way forward which you ignored before launching the only policy that you haven’t yet abandoned - your infantile attempts to isolate him and avoid all his great ideas. It ain’t working Keef, he’s as popular as ever!
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Countess Juniper (@emotional_Rodeo) reported from Manchester, England@AskNationwide why can’t I send money why do you say you have a technical issue but your service says everything is fine why do you do this to me why do you have to be the most difficult thing known to human kind
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Jess_B (Blue Tick) (@Jess_B82) reported@AskNationwide I’m flying out to the US tomorrow and I’ve forgotten to inform Nationwide of this. I don’t have any of my banking details with me me (I’m not at home) & I can’t see how I can do this on your mobile banking app. Are you able to help a very stressed out customer?
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Laura Heeley (@LauraHeeley7) reported@AskNationwide I’ve phoned/ messaged/ instant chat so many times! Awful experience @MartinSLewis help!
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Anthony Sillars (@SillarsAnthony) reportedMy solicitor asked #themortgageworks for a settlement figure on a property on 20th July. Today is 1st September!! It was promised within 20 working days - today is the 30th working day. The company that owns them @AskNationwide seems happy with such #badcustomerservice.
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Lee Curtis (@sitruc_eel) reported@AskNationwide @EAW1969 There are issues this morning, trying to pay for my grocery top up and getting the same. Via my PC, no mobile connectivity issues, no app, straight old fashioned website.
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Lydia Parkhill (@LydiaParkhill) reported@AskNationwide Will this number be able to help us with UCB queries? We have already spoken to customer services twice a day for the past 2 weeks and they say they’ve processed the request, never do and refuse to put us through to a manager
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zara (@ZaraZibzo) reported@AskNationwide can I get a card reader in branch? Mines broken and need to send a payment today
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Geoff Lane (@MotogpLane) reported@AskNationwide Your app has stopped working, when will it be up and running again
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catkeavo (@catkeavo) reported@AskNationwide I need to produce payment receipts monthly. How can I do this on the app. I don't have access to a computer so app is my only option. I can see other online banks have this feature but I can't find it on yours. Please help. Ta. X
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Andrew Scott (@AndrewS01250914) reported@AskNationwide You know what absolutely infuriates me... Waiting 20 minutes to speak to someone, they cut you off (accidentally?) and don't call back. This should be the absolute minimum effort put into customer service. Especially when it relates to a switch. Not a good start.
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Graham 🇪🇺 (@lfckeeper13) reportedHugely disappointed with @AskNationwide .... usually their customer service team are excellent The guy on the phone, just now, simply lied to me and generally didn't have a clue Funny because the guy in the complaints team was brilliant