Nationwide

Is Nationwide down in Whitley Bay, Borough of North Tyneside, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Whitley Bay, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Whitley Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Whitley Bay, Borough of North Tyneside, England 12/06/2025 10:30

December 06: Problems at Nationwide

Nationwide is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (43%)

    Mobile App (43%)

  2. Website (21%)

    Website (21%)

  3. Login (19%)

    Login (19%)

  4. Transactions (12%)

    Transactions (12%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Whitley Bay, England

Latest outage, problems and issue reports in Whitley Bay and nearby locations:

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • paulek1976 Paul Davies (@paulek1976) reported

    @AskNationwide is there an option to speak to a customer service agent please

  • Sarajayne1967 Sara Rathmill (@Sarajayne1967) reported

    @AskNationwide Here is the problem. No one in branch to speak to. I’m PoA for dad. This is about a loan in joint names! Mum says I can talk but we aren’t together so you won’t. We need a named contact and agreed time to call or visit branch.

  • Beleza_Rach Rachael Santangelo (@Beleza_Rach) reported

    @AskNationwide seems online banking is down. App won't load, just sits circling and then phone says its not responding. I see a few others have tweeted too

  • elly_rees Eleanor Rees (@elly_rees) reported

    @AskNationwide @beckki123 It’s definitely gone down

  • elly_rees Eleanor Rees (@elly_rees) reported

    @AskNationwide my internet banking has gone down both on mobile & online?

  • LittleBolideG LBG (@LittleBolideG) reported

    @AskNationwide Hi- we have a lul in employment and looking for a temporary loan to see us through 3months. Is this something you can offer? and what charges are there for paying off the loan early? I can’t see this option on your website. TIA

  • Sarajayne1967 Sara Rathmill (@Sarajayne1967) reported

    @AskNationwide And again Kamara. It’s not that easy. The branch staff can only let us use the in branch phones to call the loans team. Last time we were on the phone in branch for 2.5 hours. Months of desperation has led to me seeking help here.

  • TeaSeaLancs Matt Harker (@TeaSeaLancs) reported

    @AskNationwide Hey Nationwide, I've been trying to pay a bill all day and every time I get to the card reader validation, it says that there's a techincal fault and I can't be validated. There's no indication of an issue on your service dashboard, what's going on?

  • awilkins5324 Alan Wilkins (@awilkins5324) reported

    @AskNationwide you refuse to give me access to my money, you close down the means I was using for many years to put money into my account, you close your buildings and machines down so I can't get money out or put in my currant account. You call police on me today for not reason

  • Nicolelsage Nicole Sage (@Nicolelsage) reported

    @anujmor @AskNationwide Terrible, the DOV was going to be around 14K mark for me - I was lucky my solicitor actually suggested offering one as I’d never heard of such a thing, a good solicitor wouldn’t allow an indemnity for a purchaser to go through really as the problem gets inherited