Nationwide

Is Nationwide down in Whitley Bay, Borough of North Tyneside, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Whitley Bay, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Whitley Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Whitley Bay, Borough of North Tyneside, England 12/09/2025 23:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (22%)

    Website (22%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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Nationwide Issues Reports Near Whitley Bay, England

Latest outage, problems and issue reports in Whitley Bay and nearby locations:

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Jaggo18 Iain (@Jaggo18) reported

    @AskNationwide So yet another call back not returned. This is really poor customer service, particularly as I'm trying (and evidently failing) to become a new member of NBS. How do I raise a complaint. Or does that involve yrmet another phone call that won't be actioned or returned?

  • dave28263 Dave (@dave28263) reported

    @AskNationwide went on the live chat also no help I am so glad I have opened a account with @bancosantander

  • TimWardCam Tim Ward #FBPE 🔶⭐ (@TimWardCam) reported

    @sciolisthjf @MartinSLewis Several institutions try to make PoA operation as hard as possible even with a single attorney. @AskNationwide made it impossible, so in the end we closed the account - which itself took months of hoop-jumping. (The care home did wait for their fees rather than evicting.)

  • FCantankerous Phil Cantankerous🌸 (@FCantankerous) reported

    I see Nationwide BS (@asknationwide) have just done a @paypal, new terms:1.the ability for us to refuse to make a payment if we think it’s to a recipient that may be acting unlawfully. 2. allow us to stop payments in and out of your account, or block access, for safety reasons.🤦🏽

  • TheBlueUlysses Katy (@TheBlueUlysses) reported

    WTF @AskNationwide I've had money in one instant access account ("Instant Access Saver") with an abysmal interest rate and it turns out you have a very similar "Flex Instant Saver" that has a much better rate and you didn't suggest I move over? Thanks!

  • dalecross4 Dalentino Crossi (@dalecross4) reported

    @AskNationwide I started a chat, gave me that info then said he couldn’t help with it!

  • AstridMc15 MissDemeanour (@AstridMc15) reported

    @th0m45c4rl1n9 @AskNationwide @LloydsBank I am so sorry to hear you had this awful experience. Quite apart from the financial aspect, which in itself is very stressful, it’s the psychological part of what happened too. Thanks so much for taking the time & bravely sharing

  • snowythepyro Kirsty (@snowythepyro) reported

    @AskNationwide I'm in Nepal, tried to withdraw from an ATM & got message "using new PIN for first time, contact your card issuer". That's not true so I'm a bit concerned....help please? I need to get Rupees out!

  • jungliztik Jungliztik (@jungliztik) reported

    @AskNationwide are there issues with services? Can't login on the app, phoned the number as shown but then informed that the service wasn't working. Service status page shows all as OK. Which is correct?

  • Vivsnewtwits Vivi H (@Vivsnewtwits) reported

    @AskNationwide help. On phone to you. He kept saying he couldn't hear me. I could hear him. Then cut off. Are you going to call back, or do I have to go through another 15 minutes of "please hold". Been into your branch about this & online. How do I get through? Thank you