Nationwide

Is Nationwide down in Welwyn, Hertfordshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Welwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Welwyn, Hertfordshire, England 12/04/2025 05:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (43%)

    Mobile App (43%)

  2. Website (23%)

    Website (23%)

  3. Login (18%)

    Login (18%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Welwyn, England

Latest outage, problems and issue reports in Welwyn and nearby locations:

  • MyHertfordshire My Hertfordshire (@MyHertfordshire) reported from Broxbourne District, England

    @AskNationwide customer services very helpful with helping me with my query which has been solved

  • me_throu_a_lens me through a lens (@me_throu_a_lens) reported from Enfield Lock, England

    @AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...

  • Palouisea Angry (@Palouisea) reported from Enfield Lock, England

    @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

  • BenjiBoyW Ben Walsh (@BenjiBoyW) reported from Kimpton, England

    @AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks

  • S_eastwood Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported from Luton, England

    Dreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

  • _LukeSwann Luke Swann (🦢) (@_LukeSwann) reported from Hexton, England

    @AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?

  • JeffEnfield Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England

    @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • lemanie33 melmickeyjay🖤🖤🖤 (@lemanie33) reported

    @AskNationwide So ive got to travel to pick one up? When it should have been sent to me??? #MartinLewis this is great service huh? You cant order online without verifying with a card reader!!! regretting ever #switching 😭😭😭😭

  • effy_b4 Effy Beezus (@effy_b4) reported

    @AskNationwide Im already a nationwide customer, I would like to downgrade my current account

  • LeeDrak35026023 Lee Drake 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇺🇦 🌼 🌞 #gtto (@LeeDrak35026023) reported

    @AskNationwide are crap. Opened an account for me 2 days ago then closed it down the today saying not eligible. No explanation nothing! Must be a bank for the rich then, as my credit rating is nowhere near bad enough to not have a bank account! #Banking #nationwide

  • RJMcColl Rebecca (@RJMcColl) reported

    @AskNationwide I was told by the mortgage assistant that a manager didn’t want to speak to me because they couldn’t do anything to help. Checking that I had heard what she had said correctly, she said ‘yes’ that was what she had been told by a manager. 2/4

  • Gogger16 Gogger (@Gogger16) reported

    @AskNationwide @twpburton Tom, I had the EXACT same issue - they didn't send me a card reader and couldn't make payments! I've made a complaint and waiting to hear back from them. I've received my £200 so this weekend I'm switching again to another bank. I'm not carrying about a card reader all the time!

  • spike7307 Spike7307 (@spike7307) reported

    @AskNationwide your website says Mortgage General Enquiries from 8-5 - so why, at 08:15, does it say ‘phone back during normal hours’ when I call?????

  • mussiek Mussie Kifle (@mussiek) reported

    @AskNationwide Don't worry can wait. What bothers me is the service in your branch and how Nationwide is performing against other banks. I instructed @VirginMoney the same thing and it was opened last week and funds transferred. Good luck to #nationwide

  • AManCalledMax SpreadsheetJones (@AManCalledMax) reported

    @AskNationwide I've tried with app and online, couldn't make payments using either despite multiple attempts. Normally a very reliable service.

  • mgslucas Martin Lucas (@mgslucas) reported

    @AskNationwide What’s happening with your customer service systems? I have been trying to speak to someone all morning and keep being told to call back!! How do I get through to you?

  • jonnybros89 Jamie Garner (@jonnybros89) reported

    @AskNationwide What on earth is going on with your customer service?I’ve been waiting on the phone for 30 minutes. I also tried your complaints line and that was 30 minutes too. If this is how you treat long term customers then you won’t be lasting much longer. Abysmal