Nationwide

Is Nationwide down in Welwyn, Hertfordshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Welwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Welwyn, Hertfordshire, England 01/15/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (29%)

    Website (29%)

  3. Login (19%)

    Login (19%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Welwyn, England

Latest outage, problems and issue reports in Welwyn and nearby locations:

  • Palouisea Angry (@Palouisea) reported from Enfield Lock, England

    @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

  • JeffEnfield Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England

    @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

  • BenjiBoyW Ben Walsh (@BenjiBoyW) reported from Kimpton, England

    @AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks

  • me_throu_a_lens me through a lens (@me_throu_a_lens) reported from Enfield Lock, England

    @AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

  • MyHertfordshire My Hertfordshire (@MyHertfordshire) reported from Broxbourne District, England

    @AskNationwide customer services very helpful with helping me with my query which has been solved

  • _LukeSwann Luke Swann (🦢) (@_LukeSwann) reported from Hexton, England

    @AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • craigaitken70 Craig Aitken (@craigaitken70) reported

    @The_Tman10 @AskNationwide My app been ok today. they used to have issues all the time. but to be fair to them, they have sorted them out in the last 2 years or so. make sure you put a complaint in, banks usually pay some compensation on complaints.

  • GaryHay99363800 Gary Haynes (@GaryHay99363800) reported

    @dave_murray1981 @AskNationwide Don’t try and mug me off pal. The economy requires then banking systems to work. If they overload the systems by closing thousands of branches, then can’t run an online system there’s a serious problem in the banking sector! Zero justification, it’s not their money it’s ours!

  • Staceym27786568 Stacey mc (@Staceym27786568) reported

    @AskNationwide Are payments now been processed? At least if I know the issue is on way to being resolved I can relax a little

  • DerekCassidy15 centrist.in.a.polorized.world (@DerekCassidy15) reported

    @AskNationwide hi has this been resolved sometimes your saying payments are being processed now...but website and app still say No??

  • dave_murray1981 Dave Murray (@dave_murray1981) reported

    @moodyfrenchman @AskNationwide Fairly sure all those that can fix it are currently 12hrs into a non stop day, it's not the fault of those on the phone or chat, remember this tomorrow when you're yelling at the poor customer service rep that's been yelled at for 7 hours straight already

  • BigRy82 ITSBIGRYTHO (@BigRy82) reported

    @Chantellewilko1 @AskNationwide @debsyW14 Is the payment issue thing still at the top.when U log into the app?

  • lee_owen1976 Lee (@lee_owen1976) reported

    @AskNationwide Be interesting to see your share price tomorrow, I bet it will be on its arse. Absolutely shocking service. I’ll be changing my bank acccount for sure after this. You have left people scared and upset, not knowing when or if they will get there money. Shame on you.

  • LucasTearus Lucas (@LucasTearus) reported

    @TwunkWoop @sk94372333 @AskNationwide Is it though? My apps still displaying the issues.

  • Natalia_s_09 ℕ𝕒𝕥𝕒𝕝𝕚𝕒 | 🌅🍅 (@Natalia_s_09) reported

    When is @AskNationwide gonna sort themselves out? It's been 12 hours and still the issues haven't been resolved...come on :/

  • GavinDrake Gavin Drake (@GavinDrake) reported

    @AskNationwide I have a business bank account with @ANNAMoneyUK. When they had a problem with a payment provider they emailed several times in the first 24 hours and kept us informed. The @AskNationwide are keeping us in the dark.