Nationwide

Is Nationwide down in Welwyn, Hertfordshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Welwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Welwyn, Hertfordshire, England 01/13/2026 23:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (26%)

    Website (26%)

  3. Login (20%)

    Login (20%)

  4. Transactions (15%)

    Transactions (15%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Welwyn, England

Latest outage, problems and issue reports in Welwyn and nearby locations:

  • BenjiBoyW Ben Walsh (@BenjiBoyW) reported from Kimpton, England

    @AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

  • JeffEnfield Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England

    @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

  • MyHertfordshire My Hertfordshire (@MyHertfordshire) reported from Broxbourne District, England

    @AskNationwide customer services very helpful with helping me with my query which has been solved

  • _LukeSwann Luke Swann (🦢) (@_LukeSwann) reported from Hexton, England

    @AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?

  • Palouisea Angry (@Palouisea) reported from Enfield Lock, England

    @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

  • me_throu_a_lens me through a lens (@me_throu_a_lens) reported from Enfield Lock, England

    @AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

  • S_eastwood Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported from Luton, England

    Dreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.

  • S_eastwood Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported from Luton, England

    @AskNationwide That's who ive spoken to after 69 minute call yesterday told her system is down and today they have to email someone who will take 2 working days to give some simple information. It's simply not acceptable customer service for something thats cost £375 to be done

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • eStyx Ian Stickley (@eStyx) reported

    @AskNationwide @ferns_tony What a terrible way to keep an account secure. Your sudden blocking me from my account has happened at a time when I really needed access and have no details with me. None of my other banking apps have done this. Very poor service.

  • TheGophergod G-O-I (@TheGophergod) reported

    @AskNationwide I cant see a customer number of passcode on the mortgage offer from you . When is this normally sent ?

  • SoozMarsh Suzanne Marsh (@SoozMarsh) reported

    @AskNationwide My daughter was affected by the payment outages/issues over Christmas. How does she go about claiming compensation as she hasn't been contacted

  • thornycorn19 Thornycorn19 (@thornycorn19) reported

    @AskNationwide I’ve recieved a cheque from my old bank for reimbursement of account charges on an account that’s been closed for over 2 years! Problem is it’s in my old name and I got married 2 years ago! Can I still cash it in branch if I take marriage certificate?

  • janetrowe75 Janet (@janetrowe75) reported

    @AskNationwide I need to download a recent bank statement, I can’t find where to do this in the app, can you help? Thank you

  • VikkiLax1 Vikki Lax (@VikkiLax1) reported

    @ClaireUKF @AskNationwide @TheAA_UK I'm also a customer and am very concerned that this change of provider puts women at risk. We do pay for this service do expect our safety to be prioritised. is a rethink needed?

  • DawnGillDesigns Dawn (@DawnGillDesigns) reported

    @caitlinmoran I've got an account with @AskNationwide, which i think is less unethical than most. Super service so far (have had an account for a few years) and very easy website. In credit interest, no pushing of loans / cards / products Plus I think they offer a switching fee at the moment

  • CatsCompilation ☆ℂ𝕒𝕥𝕙𝕒𝕣𝕚𝕟𝕒☆ (@CatsCompilation) reported

    Dear @asknationwide - my Mother is house bound and in a wheelchair. She wants to close an account and her local branch has insisted she goes there in person - which she can’t do. What do you suggest we do to help her?

  • TheGophergod G-O-I (@TheGophergod) reported

    @AskNationwide I was sent a link to log into the bank website to check my annual mortgage statement but how do i find out what my username is . Its not in any of the paper docs you sent

  • Sam__C84 Samantha Cooper (@Sam__C84) reported

    @AskNationwide Mine has been horrendous, thanks to your appallingly slow processes and complete lack of customer care.