Nationwide

Is Nationwide down in Welwyn, Hertfordshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Welwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Welwyn, Hertfordshire, England 11/19/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Website (19%)

    Website (19%)

  3. Login (11%)

    Login (11%)

  4. Transactions (7%)

    Transactions (7%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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Nationwide Issues Reports Near Welwyn, England

Latest outage, problems and issue reports in Welwyn and nearby locations:

  • BenjiBoyW Ben Walsh (@BenjiBoyW) reported from Kimpton, England

    @AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks

  • Palouisea Angry (@Palouisea) reported from Enfield Lock, England

    @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

  • me_throu_a_lens me through a lens (@me_throu_a_lens) reported from Enfield Lock, England

    @AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

  • S_eastwood Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported from Luton, England

    Dreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.

  • _LukeSwann Luke Swann (🦢) (@_LukeSwann) reported from Hexton, England

    @AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?

  • MyHertfordshire My Hertfordshire (@MyHertfordshire) reported from Broxbourne District, England

    @AskNationwide customer services very helpful with helping me with my query which has been solved

  • JeffEnfield Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England

    @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • kirst_j_edwards Kirstie Edwards (@kirst_j_edwards) reported

    @AskNationwide @Debbiecrosbie1 We are still waiting for help and a response. At 8am tomorrow this family will be stranded in France. Two young children. No transport or accommodation. We have a policy with you that promises to recover us to our home.

  • edwardodc Eggwood (@edwardodc) reported

    @AskNationwide That’s the number I’ve kept having to call and had all the problems with with of getting cut off etc. I’ve so far wasted close to an hour and half of my day on the phone.

  • KzpKaren Karen 💙 (@KzpKaren) reported

    @AskNationwide why do I have to resort to Twitter to try to get a response and mortgage solution from you? Absolutely awful service from your customer resolution dept.

  • sophz1985 Sophie Teff (@sophz1985) reported

    @AskNationwide I made a transfer between my own accounts this morning. The money left my savings but has yet to reach my current account. Is there a technical problem? I did it through the app!

  • kirst_j_edwards Kirstie Edwards (@kirst_j_edwards) reported

    @AskNationwide We have virtually no signal… after an hour on hold this morning it cut out. Our children are distressed. We are distressed. You MUST help.

  • DanDohertyBlog Manchester Food Tourist 🐝 (@DanDohertyBlog) reported

    So that’s the @AskNationwide flex plus and credit card accounts closing - their bad customer service made me realise there are better accounts - @VirginMoney account not only gives you a better insurance cover (travel/phone/tablets/AirPods etc) - but they also pay interest 👋

  • ShellRetallick Shelley Jackson (@ShellRetallick) reported

    Last night @eGoGames_ took 999 Euros from my account when I gave them my PayPal details for ‘payouts’. PayPal were zero help but the wonderful @AskNationwide got me my money back. I was beside myself worrying about how we were going to survive. I can’t thank them enough.

  • Karen_J4 KarenJ (@Karen_J4) reported

    @AskNationwide Thanks for your reply. It would be great if @AskNationwide could consider customers who don’t have access to the internet.

  • DeniseManzor Denise Manzor (@DeniseManzor) reported

    @AskNationwide Can you explain why you are asking for a medical certificate to support an original Power of Attorney issued by the Office of the Public Guardian Scotland? Is this normal practice?

  • _LimbalRings 🌸Rebecca🌸 (@_LimbalRings) reported

    @AskNationwide I have asked him to do that. I am just explaining that it is difficult for me now with no money and it is your fault this has happened. Not my bank's fault. Santander told me that. There is obviously an issue with you. It normally works perfectly fine every week.