Nationwide

Is Nationwide down in Welwyn, Hertfordshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Welwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Welwyn, Hertfordshire, England 12/11/2025 11:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (22%)

    Website (22%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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Nationwide Issues Reports Near Welwyn, England

Latest outage, problems and issue reports in Welwyn and nearby locations:

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

  • me_throu_a_lens me through a lens (@me_throu_a_lens) reported from Enfield Lock, England

    @AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...

  • MyHertfordshire My Hertfordshire (@MyHertfordshire) reported from Broxbourne District, England

    @AskNationwide customer services very helpful with helping me with my query which has been solved

  • Palouisea Angry (@Palouisea) reported from Enfield Lock, England

    @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

  • JeffEnfield Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England

    @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

  • _LukeSwann Luke Swann (🦢) (@_LukeSwann) reported from Hexton, England

    @AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • LorienFlower LorienFlower (@LorienFlower) reported

    @AskNationwide Thanks, but you’ve said that before and it doesn’t address the problem. If someone requests a reasonable adjustment then just saying ‘no’ isn’t an acceptable (or legal) answer. Can you advise on how I can take this further @RNIB @guidedogs?

  • beffreynoldz BR (@beffreynoldz) reported

    @AskNationwide I’ve tried about 4 different numbers. Please can you just help with my query 🥰

  • Zeiss40 John Barber (@Zeiss40) reported

    @AskNationwide No, it won't let me. We hit a dead end every way we try. Can l give you the customer number ?

  • gemmacorrell Gemma Correll (@gemmacorrell) reported

    @AskNationwide Every time I've called they've told me that answer is wrong and they can't help any further.

  • Holland78122774 Holland C (@Holland78122774) reported

    @AskNationwide Error message says: "Looks like something is not right. Please correct the following errors before continuing:" and then there's nothing after that

  • mcginn_maureen Maureen McGinn (@mcginn_maureen) reported from Ealing, England

    @AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!

  • samhayes97 saamm🌸 (@samhayes97) reported

    @AskNationwide your website says your call centre is open till 8pm but your phones lines are currently closed? How can I contact someone if can't ring anyone till 6pm in the evening?

  • beffreynoldz BR (@beffreynoldz) reported

    @AskNationwide just been on hold for about 40 minutes to be hung up on ??????? My card has randomly stopped working on Apple Pay and it’s saying to contact my bank??

  • gemmacorrell Gemma Correll (@gemmacorrell) reported

    @AskNationwide I know the customer number and I think I remember the password but not 100% sure

  • rstar666 rstar666 (@rstar666) reported

    Still no access, this has been a month now @AskNationwide