Nationwide

Is Nationwide down in Welwyn, Hertfordshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Welwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Welwyn, Hertfordshire, England 01/19/2026 03:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (32%)

    Mobile App (32%)

  2. Website (28%)

    Website (28%)

  3. Login (21%)

    Login (21%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Welwyn, England

Latest outage, problems and issue reports in Welwyn and nearby locations:

  • S_eastwood Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported from Luton, England

    Dreadful dreadful service from @AskNationwide. Already over time scales for returning home buyer survey to us. Ask for details so we can chase ourselves and get told another 2 working days for someone to respond meaning well over max limit of time.

  • S_eastwood Scott Griffwood 🏳️‍🌈 (@S_eastwood) reported from Luton, England

    @AskNationwide That's who ive spoken to after 69 minute call yesterday told her system is down and today they have to email someone who will take 2 working days to give some simple information. It's simply not acceptable customer service for something thats cost £375 to be done

  • JeffEnfield Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England

    @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

  • BenjiBoyW Ben Walsh (@BenjiBoyW) reported from Kimpton, England

    @AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks

  • Palouisea Angry (@Palouisea) reported from Enfield Lock, England

    @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

  • me_throu_a_lens me through a lens (@me_throu_a_lens) reported from Enfield Lock, England

    @AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

  • _LukeSwann Luke Swann (🦢) (@_LukeSwann) reported from Hexton, England

    @AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?

  • MyHertfordshire My Hertfordshire (@MyHertfordshire) reported from Broxbourne District, England

    @AskNationwide customer services very helpful with helping me with my query which has been solved

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • leeds0161 snopjon (@leeds0161) reported

    @AskNationwide I still haven’t received my faster payment it’s still saying processing I usually get it in a space of 5 seconds but now because of your technical issues it’s being delayed

  • enyledzamora Enyled Zamora (@enyledzamora) reported

    @AskNationwide I suppossed to receive a payment on my bank account yesterday but I don't. When this problem is going to be solved?

  • wozeruk wes (@wozeruk) reported

    @AskNationwide Can I claim compensation for the damage that the problem caused yesterday. As it’s having a knock-on effect of the money am meant to be receiving by now. This is not acceptable

  • JPSimpson88 John Simpson (@JPSimpson88) reported

    @AskNationwide What about when I open the app, I get a 'We're Sorry...' pop up when I'm using fingerprint log in?

  • clairespurs1 Claire (@clairespurs1) reported

    @AskNationwide my salary hasn’t gone into my account. When do you expect this payment issue to be resolved?

  • LeeFerrisRE Lee Ferris (@LeeFerrisRE) reported

    @AskNationwide Like I said I haven't got my money? Please help.

  • lfisher_7 Lucy Fisher (@lfisher_7) reported

    @sallyann98745 @AskNationwide My bank transfer from HSBC to my nationwide account still isn’t showing and has left my other account it’s usually instant so still not working ? How long will this take please?

  • johnhamiltonn1 John (@johnhamiltonn1) reported

    @AskNationwide If you check your messages, you would see the problem isn’t resolved

  • GrahamBH20 Graham (@GrahamBH20) reported

    @AskNationwide after seeing how you responded with generic tweets to people on here who were desperate and couldn't eat because of your blunder, I'm changing banks asap. No info, very uncaring responses, no support for them. Could have been handled much better.

  • GrahamBH20 Graham (@GrahamBH20) reported

    @AskNationwide With all due respect, everything working normally today does not take away how yesterday was handled. Seeing some tweets on here from people who really needed support receive generic messages with little regard for what they were going through was appalling service and I'm out