Nationwide

Is Nationwide down in Welwyn, Hertfordshire, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Welwyn, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Welwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Welwyn, Hertfordshire, England 12/09/2025 20:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (22%)

    Website (22%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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Nationwide Issues Reports Near Welwyn, England

Latest outage, problems and issue reports in Welwyn and nearby locations:

  • me_throu_a_lens me through a lens (@me_throu_a_lens) reported from Enfield Lock, England

    @AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...

  • MyHertfordshire My Hertfordshire (@MyHertfordshire) reported from Broxbourne District, England

    @AskNationwide customer services very helpful with helping me with my query which has been solved

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

  • Palouisea Angry (@Palouisea) reported from Enfield Lock, England

    @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

  • BenjiBoyW Ben Walsh (@BenjiBoyW) reported from Kimpton, England

    @AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks

  • JeffEnfield Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England

    @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

  • _LukeSwann Luke Swann (🦢) (@_LukeSwann) reported from Hexton, England

    @AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?

  • AgentGrizzle AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England

    Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • crossey86 Crossey (@crossey86) reported

    @AskNationwide So then I have to go on internet banking which is an inconvenience because I can never remember my login deTils

  • EnviroMaddie Maddie (@EnviroMaddie) reported

    @AskNationwide your website advertises your phone lines are open til 4pm but they already seem to be closed at 3pm

  • Alistairuff Alistair Ruff (@Alistairuff) reported

    @AskNationwide Was trying to avoid it to prevent having to complete setup again, but have just done it and it's working fine. Thanks!

  • MandySambrook Mandy Sambrook (@MandySambrook) reported

    @AskNationwide You wanna help the vulnerable people who been scammed instead of telling them it’s their fault and you didn’t do nothing to stop it you have a duty of care

  • MICKYT17 MICHAEL TRAINOR (@MICKYT17) reported

    @AskNationwide I have dialled three times on 03457302011 the number I was given when I called at 7pm Tuesday night and got the emergency fraud line who said they could not help

  • LakesClaire LakesClaire (@LakesClaire) reported

    @AskNationwide Please pass this to your tech department, you clearly have no understanding of the issue. I appreciate you are a "social media" employee.

  • KimGlennonAlty Kim Glennon-Alty (@KimGlennonAlty) reported

    @AskNationwide @Nationwide why is my credit card not working properly abroad? It works when contactless but has left us without fuel and our room for the night… really quite upset!

  • EnviroMaddie Maddie (@EnviroMaddie) reported

    @AskNationwide I just completed a decision in principle but your site won’t show me the outcome. Pls advise on how to access the result. I have tried calling and the lines are closed. I have tried the chatbot and have received no reply. Thanks.

  • DrDavidMcMenemy David McMenemy (@DrDavidMcMenemy) reported

    @AskNationwide She has, but was told she would have a two day wait to hear from you. She’s very worried she will liable for money. 18 transactions on a site she rarely uses to that sums should have been spotted. If she hadn’t checked her email she wouldn’t know.

  • merlidimus Luminx™ (@merlidimus) reported

    @AskNationwide Yes I've tried everything. It's useless. There's no chat facility on anything, either from the app which links directly to the website when you click "message us". OR. By using the Web browsers on my phone, both chrome and Samsung browser have no chat facility!