Nationwide status: access issues and outage reports

Problems in the last 24 hours in Timperley, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Timperley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

• Login (29%)
• Website (26%)
• Mobile App (26%)
• Transactions (12%)
• Transfer (5%)
• Withdrawals (1%)

Live Outage Map Near Timperley, England

The most recent Nationwide outage reports came from the following cities: Manchester, and Altrincham.

City	Problem Type	Report Time
Manchester	Website	6 days ago
Manchester	Website	21 days ago
Manchester	Login	28 days ago
Altrincham	Login	2 months ago
Leigh	Login	2 months ago
Leigh	Login	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Timperley, England

Latest outage, problems and issue reports in Timperley and nearby locations:

• 
  Matt (@ItsMatt_Again) reported 11 minutes ago from Manchester, England

  I've had to go to the bank on my lunch break because they close at 4:30. Because they close at 4:30 everyone has had to come on their lunch breaks. My lunch break has vanished already, and I've not been seen yet. Simply dire service from @AskNationwide. A 4:30 close is madness.

• 
  Shannon (@ShanRebec94) reported 17 minutes ago from Sale, England

  @Justiinahh @AskNationwide I’m also having this exact same issue. My partner sent money from nationwide to my NatWest and it hasn’t arrived. Not sure if it’s nationwide or NatWest with the issue 😫

• 
  Grant Brown (@OnlyGrantBrown) reported 29 minutes ago from Ashton-under-Lyne, England

  @AskNationwide if the problem is sorted then where is everyone's money???

• 
  Frank Torr #NHSLove #FreePalestine (@FrankTorr2) reported 30 minutes ago from Cheadle Hulme, England

  @Keir_Starmer @AskNationwide @Heidi_Labour A far better man than you left a blueprint for the only sensible way forward which you ignored before launching the only policy that you haven’t yet abandoned - your infantile attempts to isolate him and avoid all his great ideas. It ain’t working Keef, he’s as popular as ever!

• 
  joanne rendell (@Jo9296) reported 35 minutes ago from Cheadle Hulme, England

  @AskNationwide How long before you provide an update as to when the issue will be fixed, some info is better than no info, you haven’t provided any updates at all , surely by now you must have an estimate as to when you will be able to resolve

• 
  Chris Shoop-Worrall (@CShoopWorrall) reported 41 minutes ago from Sale, England

  @AskNationwide is there any timeframe on the payment issues please? Not having anything able to go in or out is, well, not ideal...

• 
  Phil T (@Masterofsorrow) reported 46 minutes ago from Northwich, England

  @AskNationwide seem determined to **** all over their existing customers don’t they!? #timetoswitchaway

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jess_B (Blue Tick) (@Jess_B82) reported 5 minutes ago

  @AskNationwide I’m flying out to the US tomorrow and I’ve forgotten to inform Nationwide of this. I don’t have any of my banking details with me me (I’m not at home) & I can’t see how I can do this on your mobile banking app. Are you able to help a very stressed out customer?

• 
  Laura Heeley (@LauraHeeley7) reported 9 minutes ago

  @AskNationwide I’ve phoned/ messaged/ instant chat so many times! Awful experience @MartinSLewis help!

• 
  Anthony Sillars (@SillarsAnthony) reported 11 minutes ago

  My solicitor asked #themortgageworks for a settlement figure on a property on 20th July. Today is 1st September!! It was promised within 20 working days - today is the 30th working day. The company that owns them @AskNationwide seems happy with such #badcustomerservice.

• 
  Lee Curtis (@sitruc_eel) reported 11 minutes ago

  @AskNationwide @EAW1969 There are issues this morning, trying to pay for my grocery top up and getting the same. Via my PC, no mobile connectivity issues, no app, straight old fashioned website.

• 
  Lydia Parkhill (@LydiaParkhill) reported 14 minutes ago

  @AskNationwide Will this number be able to help us with UCB queries? We have already spoken to customer services twice a day for the past 2 weeks and they say they’ve processed the request, never do and refuse to put us through to a manager

• 
  zara (@ZaraZibzo) reported 18 minutes ago

  @AskNationwide can I get a card reader in branch? Mines broken and need to send a payment today

• 
  Geoff Lane (@MotogpLane) reported 18 minutes ago

  @AskNationwide Your app has stopped working, when will it be up and running again

• 
  catkeavo (@catkeavo) reported 19 minutes ago

  @AskNationwide I need to produce payment receipts monthly. How can I do this on the app. I don't have access to a computer so app is my only option. I can see other online banks have this feature but I can't find it on yours. Please help. Ta. X

• 
  Andrew Scott (@AndrewS01250914) reported 23 minutes ago

  @AskNationwide You know what absolutely infuriates me... Waiting 20 minutes to speak to someone, they cut you off (accidentally?) and don't call back. This should be the absolute minimum effort put into customer service. Especially when it relates to a switch. Not a good start.

• 
  Graham 🇪🇺 (@lfckeeper13) reported 24 minutes ago

  Hugely disappointed with @AskNationwide .... usually their customer service team are excellent The guy on the phone, just now, simply lied to me and generally didn't have a clue Funny because the guy in the complaints team was brilliant