Nationwide status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, website and mobile app.
Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Timperley, including 0 direct reports.
- The most common problems reported in this area mention Mobile App and Login.
- Mobile App (50%)
- Login (50%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Timperley, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Timperley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 14: Problems at Nationwide
Nationwide is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Timperley, England
The most recent Nationwide outage reports came from the following cities: Oldham, and Stockport.
| City | Problem Type | Report Time |
|---|---|---|
 Oldham
|
Login | 16 days ago |
|
Stockport
|
Mobile App | 27 days ago |
|
Manchester
|
Mobile App | 2 months ago |
|
Manchester
|
Website | 2 months ago |
|
Manchester
|
Website | 3 months ago |
|
Manchester
|
Login | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Timperley, England
Latest outage, problems and issue reports in Timperley and nearby locations:
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Grant Brown (@OnlyGrantBrown) reported from Ashton-under-Lyne, England@AskNationwide if the problem is sorted then where is everyone's money???
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Countess Juniper (@emotional_Rodeo) reported from Manchester, England@AskNationwide I can’t seem to send it still. I’ve tried logging in online too and the issue seems to still be happening could this be down to my card reader possibly?
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Phil T (@Masterofsorrow) reported from Northwich, England@AskNationwide seem determined to **** all over their existing customers don’t they!? #timetoswitchaway
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Keith Hodgkin (@KeithHodgkin) reported from Manchester, EnglandI’m really disappointed that @AskNationwide are withdrawing from the Paym service. Giving someone your mobile number instead of your bank account details to receive a payment is definitely a more secure way of doing things. Shame it was never widely promoted.
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joanne rendell (@Jo9296) reported from Cheadle Hulme, England@AskNationwide How long before you provide an update as to when the issue will be fixed, some info is better than no info, you haven’t provided any updates at all , surely by now you must have an estimate as to when you will be able to resolve
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Countess Juniper (@emotional_Rodeo) reported from Manchester, England@AskNationwide why can’t I send money why do you say you have a technical issue but your service says everything is fine why do you do this to me why do you have to be the most difficult thing known to human kind
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Countess Juniper (@emotional_Rodeo) reported from Manchester, England@AskNationwide I’ve tried this and it’s still not working I have no idea why
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Shannon (@ShanRebec94) reported from Sale, England@Justiinahh @AskNationwide I’m also having this exact same issue. My partner sent money from nationwide to my NatWest and it hasn’t arrived. Not sure if it’s nationwide or NatWest with the issue 😫
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Chris Shoop-Worrall (@CShoopWorrall) reported from Sale, England@AskNationwide is there any timeframe on the payment issues please? Not having anything able to go in or out is, well, not ideal...
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Frank Torr #NHSLove #FreePalestine (@FrankTorr2) reported from Cheadle Hulme, England@Keir_Starmer @AskNationwide @Heidi_Labour A far better man than you left a blueprint for the only sensible way forward which you ignored before launching the only policy that you haven’t yet abandoned - your infantile attempts to isolate him and avoid all his great ideas. It ain’t working Keef, he’s as popular as ever!
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Matt (@ItsMatt_Again) reported from Manchester, EnglandI've had to go to the bank on my lunch break because they close at 4:30. Because they close at 4:30 everyone has had to come on their lunch breaks. My lunch break has vanished already, and I've not been seen yet. Simply dire service from @AskNationwide. A 4:30 close is madness.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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SomeWhiteGirl (@TheSmirkingApe) reported@Sparky2504 @AskNationwide Good luck, do you have your customer number and your telephone password because you're not speaking to a person if you don't have these. Gone are the days when you just call up and speak to a person
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jaws6 (@jaws321) reported@AskNationwide Says tech problems. For log in?
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Francis Wilcox (@Tel_Wilcox) reported@AskNationwide @VirginMoney another day WITHOUT access to my money😠 No explanation why account was closed+No way to get MY money+Refuse to tell me what happens next CUSTOMER FOR 4 DECADES😲 ONE MORE DAY WITH ZERO COMMUNICATION👎 Appalling service❎ Recomend ppl change🤔
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Francis Wilcox (@Tel_Wilcox) reported@AskNationwide NO MONEY FOR A WEEK NOW You closed my account with ZERO notice>REFUSED to give any reason>WONT tell how to resolve things>BLOCKED the Account Switch Service>sent emails saying NOTHING>MIGHT re-send letter >POSSIBLY send a cheque>WONT confirm what to do next😠😠
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fiona brown (@fionab2367) reported@eugenereid @AskNationwide Been a long life customer as well and cannot fault the service provided
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Tom Morgan (@twmorgan11) reported@AskNationwide No problem I'm sorted speaking to your agent now – but you should have a look at that in your app UX, as it's completely bonkers to ask a user to insert the lost card to replace their lost card
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Barry O'Neill (@BCJONeill) reported@AskNationwide Maybe you could just pass it on for me in true customer focused tradition Nathan?
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Christopher Freeman (@cmdfreeman) reported@AskNationwide Would love to but your app is down. I’m in the midst of a switch and already regretting it. You’re not a serious bank.
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Barry Munckton (@bmunckton) reported@AngelaJ24625888 @MichaelFra89678 @AskNationwide Well there are specific criteria I cba to try and repeat in here. It’s all on the website. You’ll have missed 1 element of it. With the current account you need certain numbers of transactions etc.
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sam (@hunting_sam) reported@AskNationwide I’ve just tried the call centre to sort an issue. I was verified & then the bot said “Due to unforeseen circumstances your call cannot be taken right now” - I need to speak to someone but can't get through.