Nationwide status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, website and mobile app.
Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Timperley, including 0 direct reports.
- The most common problems reported in this area mention Website and Mobile App.
- Website (50%)
- Mobile App (50%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Timperley, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Timperley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 21: Problems at Nationwide
Nationwide is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Timperley, England
The most recent Nationwide outage reports came from the following cities: Manchester.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Mobile App | 12 days ago |
|
Manchester
|
Website | 19 days ago |
|
Manchester
|
Website | 1 month ago |
|
Manchester
|
Login | 1 month ago |
|
Altrincham
|
Login | 2 months ago |
|
Leigh
|
Login | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Timperley, England
Latest outage, problems and issue reports in Timperley and nearby locations:
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Countess Juniper (@emotional_Rodeo) reported from Manchester, England@AskNationwide why can’t I send money why do you say you have a technical issue but your service says everything is fine why do you do this to me why do you have to be the most difficult thing known to human kind
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Countess Juniper (@emotional_Rodeo) reported from Manchester, England@AskNationwide I’ve tried this and it’s still not working I have no idea why
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Shannon (@ShanRebec94) reported from Sale, England@Justiinahh @AskNationwide I’m also having this exact same issue. My partner sent money from nationwide to my NatWest and it hasn’t arrived. Not sure if it’s nationwide or NatWest with the issue 😫
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Chris Shoop-Worrall (@CShoopWorrall) reported from Sale, England@AskNationwide is there any timeframe on the payment issues please? Not having anything able to go in or out is, well, not ideal...
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Countess Juniper (@emotional_Rodeo) reported from Manchester, England@AskNationwide I can’t seem to send it still. I’ve tried logging in online too and the issue seems to still be happening could this be down to my card reader possibly?
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joanne rendell (@Jo9296) reported from Cheadle Hulme, England@AskNationwide How long before you provide an update as to when the issue will be fixed, some info is better than no info, you haven’t provided any updates at all , surely by now you must have an estimate as to when you will be able to resolve
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Phil T (@Masterofsorrow) reported from Northwich, England@AskNationwide seem determined to **** all over their existing customers don’t they!? #timetoswitchaway
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Keith Hodgkin (@KeithHodgkin) reported from Manchester, EnglandI’m really disappointed that @AskNationwide are withdrawing from the Paym service. Giving someone your mobile number instead of your bank account details to receive a payment is definitely a more secure way of doing things. Shame it was never widely promoted.
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Grant Brown (@OnlyGrantBrown) reported from Ashton-under-Lyne, England@AskNationwide if the problem is sorted then where is everyone's money???
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Frank Torr #NHSLove #FreePalestine (@FrankTorr2) reported from Cheadle Hulme, England@Keir_Starmer @AskNationwide @Heidi_Labour A far better man than you left a blueprint for the only sensible way forward which you ignored before launching the only policy that you haven’t yet abandoned - your infantile attempts to isolate him and avoid all his great ideas. It ain’t working Keef, he’s as popular as ever!
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Matt (@ItsMatt_Again) reported from Manchester, EnglandI've had to go to the bank on my lunch break because they close at 4:30. Because they close at 4:30 everyone has had to come on their lunch breaks. My lunch break has vanished already, and I've not been seen yet. Simply dire service from @AskNationwide. A 4:30 close is madness.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Claire McClean (@Claire__McClean) reported@AskNationwide I have called your customer service line and have been told that there is no way for me to be sent or be told what my long number on my card is. Is that correct? In which case if you need a refund onto a card you don't have you have no way of getting the refund.
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Vivian Brickell (@TheOldDear) reportedDay two of no pension in @AskNationwide account. ‘Chat’ useless - twice. Phone calls ‘nobody to take your call’ - they don’t accept emails They aren’t having problems as ‘Emm’ apparently investigated. DWP confirm money sent. So @AskNationwide .. what can I do next??
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john tarrant (@johntarrant16) reported@AskNationwide Why will no one speak to me. You online banking is not working and no one in Nationwide cares.
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Julie (@JulieMelvinator) reported@AskNationwide I’m going to raise a complaint. How can you decide to block a payment to HMRC ? the automotive service at HMRC did not recognise my version of my postcode so I tried again and nationwide blocked my card!! I’ve had to spend another 45mins on the phone to HMRC !!
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Chris Mollett (@CPFCmollett) reported@AskNationwide I have recently started getting statements for an ISA account however I was under the impression that I closed down all accounts with yourselves a long time ago. Your AI assistant is asking me to log in to online banking to receive help but I don’t have it to do so
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Charlie Muggins (@onemrmuggins) reported@AskNationwide anything about fairness and they will fob you off! LPA, you’ve ****** it up, clueless customer service and clueless CEO
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Beelin (@beelinbaxter) reported@AskNationwide Hi Emm, the managing cards/contactless feature isn't working on the app. Is there another way to do it?
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David Powell (@Powell_Property) reported@TheAA_UK @AskNationwide my car disgraced itself on the mot ramp and needed a tow to a repair garage. You refused this as the mot had expired and it was not on a driveway and not legal to drive (although it was!). But you were prepare to do it if I paid.. this is not service!
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Benny (@wooshy90) reported@NerradSelims_91 @AskNationwide Hey @AskNationwide someone must be in the office by now, any update on problems with your app?🤔
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Auntie Carol (@CarolKetchley) reported@GuruGryff @AskNationwide Martin Lewis always recommends First Direct for their customer service.