Nationwide status: access issues and outage reports

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Stourbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stourbridge, England

The most recent Nationwide outage reports came from the following cities: West Bromwich, Birmingham, Bilston, and Wolverhampton.

City	Problem Type	Report Time
West Bromwich	Login	10 days ago
Birmingham	Login	26 days ago
Bilston	Login	26 days ago
Wolverhampton	Mobile App	1 month ago
Birmingham	Transactions	2 months ago
Birmingham	Login	2 months ago

Community Discussion

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Nationwide Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

• 
  Karl Newton Sports Photography (@kwn_photouk) reported 4 minutes ago from Birmingham, England

  @AskNationwide So what you’ve all clocked out not and I’ve got to sit here still without access to my account??!!

• 
  Emma Swift (@EmmaJayneSwift) reported 5 minutes ago from West Bromwich, England

  @AskNationwide the issue still isn’t resolved and I don’t have time to lose another 2 hours being fobbed off in branch. I’ve had a letter saying my complaint has been resolved yet I haven’t received the money?! Useless

• 
  Michael Dobbins (@dobbo666) reported 7 minutes ago from Kidderminster, England

  @AskNationwide And your chat service is poor

• 
  Sutton_CW (@cj_buzz) reported 13 minutes ago from Birmingham, England

  @AskNationwide lifelong customer and been trying to open a bank account for 12 year old daughter. What a shambles. Wasted two days trying to sort it in branch. Now you will lose both my daughters future custom and mine as i will move account next week.

• 
  Ainz Ooal Gown ✊🏽✊🏾✊🏿 (@Barzeybeats) reported 19 minutes ago from Birmingham, England

  @AskNationwide Another day...Another Fault. C'mon nationwide I'm unable to move or access the money in my account!

• 
  Andrew (@Anjahida) reported 24 minutes ago from Birmingham, England

  @AskNationwide I am a mortgage customer and locked out of internet banking. I have tried to re-register and I get a technical error time. I've tried to call and your not accepting calls. Help!

• 
  Sam Mckenzie (@VinigaTits) reported 28 minutes ago from Wombourne, England

  @AskNationwide That's no help to me. This is the 3rd time in 3 months this has happend, what does nationwide plan to do to rectify this, I'm not happy at all, I've been left with no gas or elec or food I can't get to work, this isn't good enough

• 
  Sam Mckenzie (@VinigaTits) reported 38 minutes ago from Dudley, England

  @AskNationwide why are you having payment issues AGAIN, was meant to get paid today and nothing just like Xmas and new year, this is unacceptable, sort it out, bloody joke of a bank

• 
  Natasha (@Natnotanumber) reported 44 minutes ago from Birmingham, England

  @AskNationwide why a pensioner recovering from heart failure is forced to withdraw her entire pension due to a unnecessary and definitely unrequested block on her only means to access her pension. 5 phone calls and several unhelpful advisors later, only a temporary solution got

• 
  Karl Newton Sports Photography (@kwn_photouk) reported 52 minutes ago from Birmingham, England

  @AskNationwide It won’t let me phone you guys now as lines are closed….what is going on? I’m sat here so stressed out and in tears please help me! Still can’t access my accounts!

• 
  Michael Dobbins (@dobbo666) reported 53 minutes ago from Kidderminster, England

  @AskNationwide I need to speak to a human being as your chat service is poor

• 
  Andrew Smith (@SmAnders32) reported 56 minutes ago from Birmingham, England

  .@AskNationwide why is bank transfer to my current acct taking so long? UK relative released funds 2 hrs ago, after his cheque didn't clear (he investigated and was told no problem with his cheque, but NWide told me problem was at his end) ?!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chelle (@ChelleChipato) reported 5 minutes ago

  @gondo_nicole @AskNationwide Thanks but that’s not what their website says, also he has been accepted and the uni had provided the relevant codes to open his student account. There was absolutely no reason why it couldn’t be opened so this is incorrect

• 
  Francis Wilcox (@Tel_Wilcox) reported 6 minutes ago

  @AskNationwide @VirginMoney another day WITHOUT access to my money😠 No explanation why account was closed+No way to get MY money+Refuse to tell me what happens next CUSTOMER FOR 4 DECADES😲 ONE MORE DAY WITH ZERO COMMUNICATION👎 Appalling service❎ Recomend ppl change🤔

• 
  Tina Raistrick (@tinamay1977) reported 7 minutes ago

  @AskNationwide Its says technical issues nationwide end

• 
  Peter McDermott💙 (@PeterMc_Dermott) reported 10 minutes ago

  @AskNationwide Had to find another way round getting to talk to someone. Poor service re bereavement

• 
  D (@BFJD32) reported 13 minutes ago

  Is there a problem with standing orders as there should have been some leave my account today but nothing has @AskNationwide

• 
  Suzanne Appleby (@suze_appleby) reported 13 minutes ago

  @AskNationwide called your credit card fraud line at your request, when it tries to put me through to someone it tells me it’s closed and tells me to call the number I’ve just called. Which according to your website is 24/7. Not very reassuring, what do I do now?

• 
  Premier League tour (@IAmtheRedeemer) reported 15 minutes ago

  The new update for the @AskNationwide app is so useful. Being able to view your PIN and card details inside the app is a massive help.

• 
  JTB (@fimbisj) reported 19 minutes ago

  @AskNationwide why is your telephone number for customers 03457302011 such rubbish? What’s wrong with just answering the phone? Why does AI have to be involved? when using callback it rings twice and hangs up. Your branch staff are brilliant your telephone service is terrible

• 
  Chelle (@ChelleChipato) reported 23 minutes ago

  It makes no sense why your service at @AskNationwide Bilston branch was to stop him from opening an account even with the right credentials. I am glad that he didn’t just walk away and in fact when this was raised at the main branch they were shocked with the treatment he got!

• 
  Karen Fage (@kazzafage) reported 30 minutes ago

  @AskNationwide so just about to apply for a 0% cc from @Virgin only to find I can’t do that as you now own them! Another kick in the teeth for @AskNationwide customers & you’re supposed to be customer friendly! 😡