Nationwide

Is Nationwide down in Stourbridge, Dudley, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Stourbridge, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Stourbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Stourbridge, Dudley, England 12/15/2025 00:00

December 14: Problems at Nationwide

Nationwide is having issues since 04:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (24%)

    Website (24%)

  3. Login (16%)

    Login (16%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Stourbridge, England

Latest outage, problems and issue reports in Stourbridge and nearby locations:

  • VinigaTits Sam Mckenzie (@VinigaTits) reported from Wombourne, England

    @AskNationwide That's no help to me. This is the 3rd time in 3 months this has happend, what does nationwide plan to do to rectify this, I'm not happy at all, I've been left with no gas or elec or food I can't get to work, this isn't good enough

  • VinigaTits Sam Mckenzie (@VinigaTits) reported from Dudley, England

    @AskNationwide why are you having payment issues AGAIN, was meant to get paid today and nothing just like Xmas and new year, this is unacceptable, sort it out, bloody joke of a bank

  • SmAnders32 Andrew Smith (@SmAnders32) reported from Birmingham, England

    .@AskNationwide why is bank transfer to my current acct taking so long? UK relative released funds 2 hrs ago, after his cheque didn't clear (he investigated and was told no problem with his cheque, but NWide told me problem was at his end) ?!

  • dobbo666 Michael Dobbins (@dobbo666) reported from Kidderminster, England

    @AskNationwide And your chat service is poor

  • Natnotanumber Natasha (@Natnotanumber) reported from Birmingham, England

    @AskNationwide why a pensioner recovering from heart failure is forced to withdraw her entire pension due to a unnecessary and definitely unrequested block on her only means to access her pension. 5 phone calls and several unhelpful advisors later, only a temporary solution got

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • alicejesswh Alice Jessica (@alicejesswh) reported

    @AskNationwide I’ve transferred 2 payments to my ISA from my current account.. both been taken but only 1 showing on my balance.. is there an issue with online banking?!

  • richardhorsham1 Richard (@richardhorsham1) reported

    @AskNationwide Hi Im a Flexplus breakdown cover customer. If I was to break down with my dog and needed recovery, would you recover me and my dog? Im hearing conflicting reports.

  • nomadic__shores nomadic_shores (@nomadic__shores) reported

    @AskNationwide Can't get access to my mobile/online account, what's happening please?

  • RoughneenK Kate Roughneen (@RoughneenK) reported

    @AskNationwide Help please, I'm after a loan settlement figure, app says to phone in for it, keep getting disconnected when I call saying due to unforeseen circumstances you can't take my call!!! Just want to settle my loan!!

  • Vixey_1971 Kelly Kimberlin (@Vixey_1971) reported

    @AskNationwide Hi there is a problem with your online banking app. I'm unable to view my current account

  • Cunningham_UK Alistair Cunningham (@Cunningham_UK) reported

    @CashQuestions @AskNationwide There definitely seems to be a "new build premium" and that's no comment on how awful I think most are!

  • missdmharding Danielle Harding RN (@missdmharding) reported

    @AskNationwide - why when you call a customer from your own details does the customer have to ‘pass security’ by giving personal details back to someone they have not called?! This is how scammers work - is time to change your processes?

  • Magellanic80 Miss🐧Magellanic🐧💙 (@Magellanic80) reported

    @AskNationwide Good morning. From looking at other users and my own experience is the app down as I can't make any transfers. It's says that you guys are working on this to get it fixed.

  • JStar88x Sarah J Starowojtow (@JStar88x) reported

    @bez400 @AskNationwide Mines not working either

  • haggi76 Trev Hagger (@haggi76) reported

    @AskNationwide Good morning, I’m trying to set up a new payment but when it comes to the final part, put in the 2 sets of 4 numbers I can’t work out how to separate them? I’m having memory problems anyway but I just can’t work out which button I need to press