Nationwide

Is Nationwide down in South Shields, South Tyneside, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in South Shields, South Tyneside, England 02/10/2026 20:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (27%)

    Login (27%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map Near South Shields, South Tyneside, England

The most recent Nationwide outage reports came from the following cities: Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Mobile App
United KingdomSunderland Mobile App
United KingdomGateshead Transactions
United KingdomNorth Shields Mobile App
United KingdomNewcastle upon Tyne Transfer
United KingdomChester-le-Street Mobile App

Community Discussion

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Nationwide Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • james84085702 JB (@james84085702) reported

    @AskNationwide If you think this is an acceptable way to leave one of your long standing customers in the midst of a crime perpetrated against them then I dread to think what your customer care policies actually read like.

  • StuHolmes73 Stuart Holmes (@StuHolmes73) reported

    @AskNationwide Your 1-Yr Triple Access saver accounts are described as variable interest but you keep starting new issues of this account rather than upping the 'variable' rate. Hoping existing customers stay on low rates?

  • charlottemyford Ⓒⓗⓐⓡⓛⓘⓔ Ⓜⓐⓨ (@charlottemyford) reported

    @AskNationwide recently upgraded my account to a flex plus. New card has not arrived but my current one is no longer working. Just had to leave shop without my shopping 😭

  • Fluffjig Sarah (@Fluffjig) reported

    @AskNationwide I did this yesterday and I was told you had no record of my complaint. This morning I have been told you have no record of my conversation with your complaint team yesterday. I've tried so hard to speak to someone who can help. Please have someone from your complaint team call me

  • stillphone Nerd (@stillphone) reported

    @AskNationwide Both. Crashes every time I try to set up a new payee. The message is you have technical problems!

  • Eddie72sh Eddie Sh (@Eddie72sh) reported

    @AskNationwide Your online banking is not working. Log in come up and then goes to page not found and then straight to Fraud and security page. Never happened before so it must be a glitch to your online banking. Thanks

  • johneharvey john harvey (@johneharvey) reported

    @AskNationwide And now I’ve been told that I’ll have to wait 5 working days for my query (insufficient interest paid) to get a response. Very unsatisfactory

  • Lightenhousen Dovetail (@Lightenhousen) reported

    @AskNationwide why are you excluding existing customers with a 1 year triple access account that has variable interest rates from the interest rate increase that you are applying to new accounts. This is bad business ! You advertise that this is the family bank.

  • rsg1ll R. Gill (@rsg1ll) reported

    @AskNationwide @bt_uk can you fix the issue on your side?

  • CarolynTG65 carolyn LeMay (@CarolynTG65) reported

    @AskNationwide Ridiculous wait times. Chat bot not working this needs to be improved as extremely frustrating