Nationwide

Is Nationwide down in South Shields, South Tyneside, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in South Shields, South Tyneside, England 01/07/2026 14:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (22%)

    Website (22%)

  3. Login (20%)

    Login (20%)

  4. Transactions (16%)

    Transactions (16%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • AdpTiling ADP TILING (@AdpTiling) reported

    @AskNationwide Your webchat don't work either!! Appalling service how am I suppose to get my banking issues sorted ???

  • DragonWolf5589 Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported

    @AskNationwide switching my direct debit/bill paying account from monzo to you. As saw switching offer and also I wasn't 100% happy with monzo anyway past couple years. Got my account info in text over weekend and some emails but no customer number. How do I sign into the app?

  • boredgeographer Dave Smith (@boredgeographer) reported

    @AskNationwide Thank you for your help, I have just tried again and it has worked.

  • lynzlynz82 Lynsey (@lynzlynz82) reported

    @AskNationwide I’m trying to download your app on to my iPhone but it just swirls round and never downloads? Are you aware of any issues pls?

  • fredabing fredabing (@fredabing) reported

    @AskNationwide Cirencester has the absolute worst customer service I have ever experienced. Thoroughly useless staff moaning about having to do their job. Zero effort

  • bluemoonpete bluemoonpete (@bluemoonpete) reported

    @AskNationwide Just wanted to say what wonderful service by your mortgage team this morning. A fab lady, unfortunately I didn’t get her name, helped me and was so incredibly good 👏👏👏 #greatcustomerservice #brilliant #happycustomer

  • YSzipbanned Jack (I have Impersonators) (@YSzipbanned) reported

    @AskNationwide Hey! I cant view any pending transactions. Just get faced with the error message. There is a red exclamation mark on my screen and underneath in bold it says "We couldn't load your pending transactions" Underneath this in small print it says "There seems to be a problem 1/2

  • DragonWolf5589 Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported

    @AskNationwide My account opened yesterday I'm assuming as that's when I got my bank account details. But the switch is delayed until 2nd week of November to avoid dates direct debits are due. Hopefully by next week I can access and transfer some money from main bank

  • littlemissj74 JW 🇬🇧 (@littlemissj74) reported

    @AskNationwide I want to close my Cash Builder account and transfer the funds to my Instant Access Saver. Can I do this online or via app? Thank you

  • LyndieLou100 Lynda Rayson (@LyndieLou100) reported

    @AskNationwide absolutely raging spent 22 minutes trying to get through because my card is blocked only to be cut off! Fuming sort this please as o can’t use my new card . You push us to online etc and you can’t deliver a decent service 😡😡