Nationwide

Is Nationwide down in South Shields, South Tyneside, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in South Shields, South Tyneside, England 01/03/2026 07:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • jibuku Nicola Hamblett (@jibuku) reported from Gateshead, England

    @AskNationwide hi I need help with something quickly but am unable to call currently, are you able to help on here?

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • GarySoutham Gary Southam (@GarySoutham) reported

    @AskNationwide hi, how do I access a statement from about 2 years ago?

  • Harriet76958875 Georgia Handley (@Harriet76958875) reported

    @AskNationwide People do not have time to do this every day. Half an hour on hold yesterday. Don’t have that time today. Clearly a problem with using it on apps. Trainline yesterday. Shell today. Embarrassing and inconvenient.

  • ladkiloon Ri रि (@ladkiloon) reported

    @AskNationwide it says online banking services are working normally but I just keep getting an error message that there are technical problems!

  • marionpfallon Marion Fallon 🇨🇮 #repealedtheeight (@marionpfallon) reported

    @AskNationwide When & how (as a new customer) can I get access to statement, after first month maybe? Thanks.

  • danny___green Danny Green (@danny___green) reported

    @oricachaneltay @AskNationwide Hi Orica….very random, but did you find the outcome of this please? I’m having the same issue now!

  • TheRealSJR Stewart Rogers (@TheRealSJR) reported

    @AskNationwide And that's the problem. Decades of phone calls into Nationwide, and the one time I need you to call me, it takes 20 minutes of web chat to put in the request, and then I'm told I'll get a call in 24 hours. If that's the level of support you offer in an emergency, I'm out

  • WildStillHere WildAndHappy (@WildStillHere) reported from Gillingham, England

    Go **** yourselves @AskNationwide, seize all my accounts whilst I’m at work with no notice or access to my own money and no way of getting to a bank all week due to the job I do, resulting in me having no funds for food and supplies for work ! … Close all my accounts now !!

  • spencerdenham Spencer Denham (@spencerdenham) reported

    @AskNationwide morning, I hope you can help me. Is it possible to go into a local branch in order to get copies of my bank statements? I don’t have access to a printer. Thank you

  • 012pip Phillip Stephens (@012pip) reported

    @danny___green @AskNationwide Hi Danny, after going in to Nationwide branch and speaking to them by phone the most i could get was that when the application is in the advanced stages you can no longer access the portal.Every correspondence i had until acceptance was by email but no issues. hope this helps! 👍🏼

  • BrianHawkins8 Brian Hawkins (@BrianHawkins8) reported

    @AskNationwide Milford haven, Pembrokeshire branch, she has been told now have to wait until after 2 to check if it has gone through, just poor customer service in my opinion, machine should be marked out of order