Nationwide

Is Nationwide down in South Shields, South Tyneside, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in South Shields, South Tyneside, England 12/24/2025 04:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • LordClutters LordClutters (@LordClutters) reported

    @AskNationwide Im sure you have a lame poem about not getting stressed despite you leaving us bereft of payments both in and out. I’ve been with you for years, recommended you, and yet today your response is worse than virgin media - the benchmark of **** service. #disgraceful

  • LisaKee19448136 Lisa Keen (@LisaKee19448136) reported

    @AskNationwide when will payment service b up and running

  • Kurt_Bunker1 Kurt Bunker (@Kurt_Bunker1) reported

    @matthewjl79 @AskNationwide I’ll be closing asap absolutely shocking service

  • benjiRT Ben Thomas (@benjiRT) reported

    @AskNationwide so at time of writing my wages can’t be put into my account but DD’s & SO’s can still come out? In order to pay these I need funnily enough my wages? If this issue is not resolved will @AskNationwide be covering fees for late payments etc?

  • bubblincum BUBBLINCUM (@bubblincum) reported

    @AskNationwide I’m not happy with the service you’re providing on this. You need to make this right or I’m openi g another account else where.

  • redmanjules Julian Budd (@redmanjules) reported from Poplar, England

    @AskNationwide no incoming payments now for 12 hours just before Xmas what a **** show

  • obiyoda simon goodwin (@obiyoda) reported

    @AskNationwide my pension credit is due Friday, I trust this current issue will be sorted before then?

  • MelBradley79 Melanie Bradley (@MelBradley79) reported

    @PhilipSimons18 @AskNationwide It is I spent 45 mins on hold, when I got through they couldn’t do anything but the agent said, eveb they have no idea, they hadn’t had an update for 2 hours, and had just been told to tell ppl “money will go through when it’s fixed” he said he wishes he could help but couldn’t

  • Playtime8978 EnchantedMagick (@Playtime8978) reported

    @ThrenodialBoy @AskNationwide This for me was just the last straw. Broken.

  • Wayne91547168 Wayne (@Wayne91547168) reported

    @AskNationwide is there compensation being offered to your customers who have suffered due to your incompetence... You have caused serious amounts of stress in an already stressful time... Lost hundreds if not thousands of customers due to pathetic customer service..