Nationwide

Is Nationwide down in South Shields, South Tyneside, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in South Shields, South Tyneside, England 09/19/2025 05:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (27%)

    Website (27%)

  2. Mobile App (26%)

    Mobile App (26%)

  3. Login (24%)

    Login (24%)

  4. Transactions (16%)

    Transactions (16%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

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Nationwide Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • HerrClarke Chris Clarke (@HerrClarke) reported

    @AskNationwide what is wrong with your phone system? I am trying to call you for over a week, and the automated system keeps dropping the calls randomly. Tried 3x phones, same issues. Seems I am not the only one. Why can’t I email you?

  • Steve_Orlando SteveO (@Steve_Orlando) reported

    @AskNationwide Hi CS. After the week of stress level 1000 due to you withdrawing your offer, my solicitor has just received a mortgage offer from @Halifax within 3 Working Days; using the very document you refused to use based on guidance and not law.

  • JohnMcNic1 John McNicholas (@JohnMcNic1) reported

    @AskNationwide very disappointed to see nationwide reduce savings interest rates just as the Bank of England increase base rate again for the tenth successive time. This on top of your very slow response to base rate changes for savers but immediate response to mortgages.

  • tbrady10 Tom Brady (@tbrady10) reported

    @AskNationwide Is there any chance someone can respond to my complaint that’s been ongoing for over 2 years? Your customer service and complaint handling is the worst I’ve ever experienced.

  • johnjim247 J Johnston (@johnjim247) reported

    @AskNationwide Whilst I understand your desire to protect people, you shouldn’t block payments to places that are legal. This is a form of fascism, please reconsider.

  • barbaranorth1 barbara north (@barbaranorth1) reported

    @AskNationwide I have opened a savings account. I have the account no, and sort code, but haven't got the card or passcode so can't put any money in. Can you help please. Thanks

  • LionStPeters Red Lion St Peters (@LionStPeters) reported

    @AskNationwide you closed my account after more than 10 years of my using it . I need to access the previous few months statements. I’ve tried on internet banking but with no success. What do I do ? I am out of UK at moment.

  • Jagercraig Craig (@Jagercraig) reported

    @AskNationwide That did not help at all. Arti is useless.

  • lewislp80 Lewis Prouse (@lewislp80) reported

    @AskNationwide I must now wait 2-3 days after sending them proof of recipient account where I can no longer access my account or pay for food for my family!

  • GYsapper GYsapper (@GYsapper) reported

    @AskNationwide Still stalling on the raise ( sorry meant working) 1.5% below base rate now very poor from "were on your side" supposedly mutual society. Do better or demutualise