Nationwide

Is Nationwide down in South Shields, South Tyneside, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in South Shields, South Tyneside, England 12/24/2025 17:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • jibuku Nicola Hamblett (@jibuku) reported from Gateshead, England

    @AskNationwide hi I need help with something quickly but am unable to call currently, are you able to help on here?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Sadie2202 Annie Thomson (@Sadie2202) reported

    @AskNationwide Absolutely fuming that we can no longer access the overpayment we made on our mortgage. £14,180 of our own money which we need. Been through your complaints procedure, still a no. Asked if any other solution available or if anyone else can help, no.

  • sarahfer Sarah Woods (@sarahfer) reported

    @AskNationwide is there an issue with your live chat function? I've tried several times to speak to someone and each time they ask me to go through security no one replies and then I get disconnected 😔

  • aejt5 Needia (@aejt5) reported

    @AskNationwide I have a Visa pay at pump pending payment still showing 3 days after I got petrol on 25th. The £20.04 has been debited on 26th and the £79.96 is still showing as a pending payment. That seems a bit long to me. Can you fix it please

  • SmoggyLondon VillainC (@SmoggyLondon) reported

    @AskNationwide Nobody. Nice, disabled, old lady Ive known for all my life, trying to access their own money held with you. I cant do it via my personal account without essentially being a banking facility /regulatory I cannot offer to them. Pyble to cash to give to her.

  • Evilsukie Susan Moore (@Evilsukie) reported

    @AskNationwide I need help please

  • oaptobe anntwacky (@oaptobe) reported

    @AskNationwide hi I have sent a message on Facebook messenger I need some assistance but am in Canada and cannot phone. Cards not working I hope you can help thanks

  • vrushika_valand Vrushika Valand (@vrushika_valand) reported

    @AskNationwide Hi Sherrie, what exactly are you looking into? I’ve asked for a call not a chat service. I didn’t get a call yesterday and I will be closing my account with you guys.

  • CarolinePrice99 HRH Princess Caroline (@CarolinePrice99) reported

    @ChaseSupport hi if I transfer £15k into a chase account what interest rate will I get? Currently with @AskNationwide with an awful rate.

  • MikeIona Iona Brand (@MikeIona) reported

    @kirstywellcoat You really ought to @AskNationwide about that. Full service banking from a mutual society.

  • charl_kate Charlotte Morrissey (@charl_kate) reported

    @AskNationwide im trying to see my upcoming regular payments but keep getting an error message on that page when I log into my account online. Is that part of your system down?