Nationwide

Is Nationwide down in South Shields, South Tyneside, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in South Shields, South Tyneside, England 12/02/2025 03:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (45%)

    Mobile App (45%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • TEEJAY67 TJ (@TEEJAY67) reported

    @AskNationwide No you are not. You reject potential fraudulent payments and lock up my account and I have to wait 7 days. All you keep doing is blaming the merchant for something your procedures created Nationwide have appalling customer service

  • DrewConley17 Drew Conley (@DrewConley17) reported

    @AskNationwide I've recently gotten a new phone and when I installed the banking app, I put all my details in, checked many times that they're correct and yet it still gives an error message saying that one or more pieces don't match the records. Is there anything I can do?

  • tbrouk Anthony Brown (@tbrouk) reported

    @AskNationwide @jonnet_lfc I dont have the “beta” version but my app still isnt working and hasnt been for 2 weeks. So annoying

  • insure_cddk Cddk (@insure_cddk) reported

    @AskNationwide Ok. Is a card reader necessary if i want to pay someone new on internet banking? (Especially if im in another country and i dont have access to one), am i able to use other security details to make a payment?

  • MartinOBoyle Martin O'Boyle (@MartinOBoyle) reported

    Is the @AskNationwide app down??

  • albertj485 Albert  (@albertj485) reported

    @AskNationwide I've just had a refund issue to a card that expired last month 😞 Will it still appear in my account?

  • kmcgregor67 kevin mcgregor (@kmcgregor67) reported

    @AskNationwide I have been looking for a live chat on the website but there is nothing there. Can you please advise

  • sheenyp1970 Paul Sheen (@sheenyp1970) reported

    @AskNationwide on you website you have a document FlexPlus Travel Insurance summary of changes effective from 1 January to 4 October 2021. As I'm looking to book a trip can you confirm that this document is current or when will it be updated?

  • JDPPhotoUK PalfreemanDave (@JDPPhotoUK) reported from Huddersfield, England

    @AskNationwide Hi there. I’ve just been working on opening an account. One of the steps involves taking a picture of ID. But the camera fails to focus so close up. It would make more sense to be able to upload a copy of the ID.

  • 10fun John Sellwood (@10fun) reported

    @AskNationwide You give yourselves 3 weeks to pick up the phone to someone with a complaint?? Don’t strain anything trying to help….