Nationwide

Is Nationwide down in South Shields, South Tyneside, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in South Shields, South Tyneside, England 12/28/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • admiralross2400 admiralross2400 (@admiralross2400) reported

    @AskNationwide Just done a switch to first direct...they've better service anyway. Also put in a complaint!

  • ban31692 Adam (@ban31692) reported

    @AskNationwide I can’t believe a huge established bank is STILL having these issues. It’s been ALL day. People need access to THEIR money more than ever this time of year. I for one will be changing banks in the new year this is disgraceful.

  • SeanOsh39835068 Sean Oshea (@SeanOsh39835068) reported

    @AskNationwide I have just see. A Tweet from you saying ‘payments are now being processed and you are working your way through a backlog’ can someone PLEASE try and be more clear, incoming payments? Outgoing payments? Both?

  • GaryHay99363800 Gary Haynes (@GaryHay99363800) reported

    @dave_murray1981 @AskNationwide Don’t try and mug me off pal. The economy requires then banking systems to work. If they overload the systems by closing thousands of branches, then can’t run an online system there’s a serious problem in the banking sector! Zero justification, it’s not their money it’s ours!

  • CrystalBreaker8 CrystalBreaker8 (@CrystalBreaker8) reported

    @dave_murray1981 @DaithiSabh @AskNationwide You don’t need to inform people of this. People are using social media to vent, they are annoyed at a Bank. And you’re sticking up for a bank… for no reason. Stop commenting on peoples post who have spent the day trying to fix this issue so close the Christmas.

  • BeeHarries Birgit Harries (@BeeHarries) reported

    @AskNationwide So it says on your website that incoming payments aren't going in the account. This will be causing me great trouble as I am on UC. I appreciate you're trying to fix the problem but that is no consolation to me if I can't pay my bills.

  • MrPoshShark Mr PoshShark 🎩🦈 (@MrPoshShark) reported

    @AskNationwide @FayeShortland Nice to see my tweet to you was ignored when i asked for an update. This is more than an inconvenience, people are without wages, food, gas and electric. This is peoples lives that rely on your service and your copy and paste response has no useful information. Do better.

  • trasky95 Lauren Trask (@trasky95) reported

    @8bf1dcf164d94e5 @AskNationwide It's working now if your doing nationwide to nationwide mine went straight though when we tested it about 1 hour ago

  • oliviadjourno olivia (@oliviadjourno) reported

    @AskNationwide is the payment system up and running again or are you working to fix it still? Thanks

  • paulb_ml PaulB (@paulb_ml) reported

    A rather predictable Twitter pile on for @AskNationwide. Having worked in IT for another bank a number of years back, and being under the cosh to resolve various unexpected service outages, I know they’ll be working above and beyond to fix it.