Nationwide

Is Nationwide down in South Shields, South Tyneside, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in South Shields, South Tyneside, England 12/28/2025 10:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • darron_ward Darron Ward (@darron_ward) reported

    @AskNationwide good morning. O2 have taken money from my account 8th August twice & 15th August once. I'm not an O2 customer, can you help me get it back please? @O2 please work with Nationwide on this. Thank you

  • MarianSutherla4 Marian Sutherland (@MarianSutherla4) reported

    @AskNationwide called at 0920 to be told 20 mins hold time to speak to someone. Still on hold. Is this normal customer service?? I’ve just moved my mortgage to you, not a great start🙁

  • BillMarston14 Bill Marston (@BillMarston14) reported

    @AskNationwide Thanks for yourer no help. you send me new card but youcancelled it straight away,without telloing me... that was the problem

  • sikknote Tom S (@sikknote) reported

    @AskNationwide When trying to top up my monzo from within that app, it throws an error with no message and then forces me into the browser, which doesn't work

  • Dan93733439 Dan (@Dan93733439) reported

    @AskNationwide just opened a Triple Access Saver. How long ‘til I can transfer money into it from another bank using the sort code and account no? Keeps saying account doesn’t exist. @NatWest_Help can I get round this when transferring money?

  • SabieLer Sabie (@SabieLer) reported

    .@AskNationwide I am overseas and having issues using my cards. Could you please help me?

  • LondonGirl801 SuzyDay (@LondonGirl801) reported

    @AskNationwide Rubbish!!! Not here to help for me, I’m stall waiting a response to a complaint!!

  • LondonGirl801 SuzyDay (@LondonGirl801) reported

    @AskNationwide I have already made a complaint about your service and still awaiting a reply. Are you so inundated with complaints it is taking a month to respond. #terribleservice

  • rebelbase25 Andrew Phillips (@rebelbase25) reported

    @AskNationwide Yes. That’s when I was told it’s “cost of living”. Not buying it. My car insurance went down this year

  • Tak3itAway mae 🐙💖 (@Tak3itAway) reported

    Has anyone else got issues with @AskNationwide not accepting Touch ID to get into banking apps? Accepting Face ID for my own account but not my grandmothers.