Nationwide

Is Nationwide down in South Shields, South Tyneside, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in South Shields, South Tyneside, England 01/01/2026 20:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • RunnerVi vi_runner (@RunnerVi) reported

    @AskNationwide Thank you. I have this on my new debit card. The problem with the select credit card is the colour of the card. (grey on silver)

  • philipfergusonI Philip (@philipfergusonI) reported

    @AskNationwide Nationwide still on the WFH bandwagon. Thanks to your customer service assistance yesterday for clearly demonstrating why WFH needs to end! Couldn’t be bothered at all with my request and then put me on hold whilst he went for another **** no doubt! Time to switch banks!

  • MARKAFN Mark (@MARKAFN) reported

    @AskNationwide I can’t see it on your website it’s a standard cash ISA with a blue passbook

  • FairleyyShannon shanananananan (@FairleyyShannon) reported

    @AskNationwide hello, closed my Help to Buy ISA on Tuesday - when can I expect to receive a Closing Letter? I need this to send to my solicitor to claim the government bonus.

  • IanWill89473474 Ian Williams (@IanWill89473474) reported

    @AskNationwide Hi, plenty of money in my account, but can't access it through cash points; have tried two, Sainsbury's and link. Any known problems?

  • TessHardy23 Tense Nervous Headache (@TessHardy23) reported

    @AskNationwide hi I received much printed literature from you recently. But both Joe Garner and Debbie Crosbie appear to be CEO. Can you clear up this issue for me?

  • tara_bt Tara (@tara_bt) reported

    @AskNationwide Hi, I have questions about the breakdown insurance offered with the FlexPlus account (not yet a customer). Is there a number I can call?

  • Shortillnesss Shortillness (@Shortillnesss) reported

    @AskNationwide Bring Emma and her giant Norks back, these adverts are ****.

  • thedave9081 ContradictoryCrow (@thedave9081) reported

    @troutfortea @Claire11152715 @AskNationwide I have not received payouts for October 2021 through December 2021 due to a similar "bug" and it has yet to be resolved. They were able to bill my bank during this time while blaming my bank for the problem.

  • redwhilton Alan Hobson (@redwhilton) reported

    @AskNationwide So how do I contact you via the web site or another way of contacting ?