Nationwide

Is Nationwide down in South Shields, South Tyneside, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in South Shields, South Tyneside, England 12/04/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (22%)

    Website (22%)

  3. Login (20%)

    Login (20%)

  4. Transactions (12%)

    Transactions (12%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • jibuku Nicola Hamblett (@jibuku) reported from Gateshead, England

    @AskNationwide hi I need help with something quickly but am unable to call currently, are you able to help on here?

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyPH24 Andy (@AndyPH24) reported

    @AskNationwide we have fixed our mortgage with a start date the same as when our current fix finishes. We have had 2 letters saying our variable rate has gone up, pretty worrying considering we should be fixed.

  • RichardPMayo Richard Mayo (@RichardPMayo) reported

    @AskNationwide on your news & stories web page it says you're still working out what the 3 Nov 0.75% base rate rise means for savers. Can you say when this work is expected to conclude yet please?

  • colletteontour Collette (@colletteontour) reported

    @AskNationwide Hi - When trying to draw down a Help to Buy ISA in order to exchange and complete we’ve been told there is a technical issue. Are there any system issues that you are aware of or would it be something my individual?

  • Hughesy_B MrsH 🦅 (@Hughesy_B) reported

    @AskNationwide Is the App down?

  • JamesWa03041413 James Walters (@JamesWa03041413) reported

    @AskNationwide trying to use the switch service but it keeps saying there is a technical problem. When will this be resolved?

  • dragonsangel01 Angel (@dragonsangel01) reported from Poplar, England

    Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡

  • x_katie123 Katie Gibson (@x_katie123) reported

    @AskNationwide Hi, I'm trying to apply for a mortgage online but I keep getting a 'system error' when I have completed the personal details section - do you know when this will be fixed? Thank you

  • Hughesy_B MrsH 🦅 (@Hughesy_B) reported

    @AskNationwide No idea passnumber. Do the forgotten & it says you're experiencing tech issues lol. Not meant to be. Will do it with card reader later ta

  • jubedbashir enjoyahonestlife (@jubedbashir) reported

    @AskNationwide What’s the point DM an establishment? I just received a call from NWB, what your staff bluntly said: WE CANT DO ANYTHING, not so great service, your service is no difference to The mobile phone company!

  • lindylooo Linda 💙🌻🇬🇧 (@lindylooo) reported

    @AskNationwide hello just checking if you are having website problems? Won’t let me log in - tried different browsers…