Nationwide

Is Nationwide down in South Shields, South Tyneside, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in South Shields, South Tyneside, England 01/20/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • jibuku Nicola Hamblett (@jibuku) reported from Gateshead, England

    @AskNationwide hi I need help with something quickly but am unable to call currently, are you able to help on here?

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Andyboro1965 Andrew Cartwright (@Andyboro1965) reported

    @AskNationwide Yes it was greyed out and there was the usual message that you were having issues

  • williamconnoll9 william connolly (@williamconnoll9) reported

    @AskNationwide again nationwide..this is beyond a joke..already submitted a complaint due to last week's issue..no word or response and yet again there are issues today

  • Andyboro1965 Andrew Cartwright (@Andyboro1965) reported

    @AskNationwide This really is getting beyond a joke...I log on this morning to find out my savings account are not accessible....how many times are we going to have to put up with problem after problem after problem. Keep going and you won't have any customers left 😡😡😡

  • bradzooka Bradzooka (@bradzooka) reported

    @AskNationwide absolutely appalled at how poor service from nationwide is, delay after delay with mortgage application, now a week overdue and still not had offer sent out despite escalation

  • Obzyer Obzyer (@Obzyer) reported

    @bromfield_emma @AskNationwide yeah l been on there live chat and everyone said it was within 5 working days and the automatic email says within 7 days so what info are we meant to believe

  • FabienneGilb Fabienne Gilbert (@FabienneGilb) reported

    @AskNationwide again?! Really can we go longer than a week without account problems please!

  • Company0fAngels CompanyOfAngels (@Company0fAngels) reported

    @rachaelmoody_ @AskNationwide Unfortunately I restarted the app and its working fine, I think they just enjoy scaring us

  • Fee_Paterson Felicity (@Fee_Paterson) reported

    @AskNationwide your app appears to be down *again*

  • MarkMachado Mark Machado (@MarkMachado) reported

    @AskNationwide Hi Jon I can't access my account to have a look at what's going on. Which also means I can't transfer money between accounts to make sure bills get paid

  • MattEwing7 Matt Ewing MIMMM (@MattEwing7) reported

    Hey @AskNationwide how the hell do we get to talk to you over the phone? Your branch phonelines are closed and your main phoneline cuts me off. Need to talk to sort junior bank accounts, please help.