Nationwide

Is Nationwide down in South Shields, South Tyneside, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in South Shields, South Tyneside, England 12/30/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Timmy_Stringer Timothy Stringer (@Timmy_Stringer) reported

    @AskNationwide hello, I hope you can help! I set up a save to buy account back in 2019 and forgot about it until recently. Im trying to make a payment into it and start using it but I can’t find the sort code or account number to do so.

  • BenAshelford1 Ben Ashelford (@BenAshelford1) reported

    @AskNationwide Hi Jon. I'm at work (without eating because you've frozen my accounts for reasons best known to yourself) so I can't live chat. Please just take the damn block off. Every single attempted transaction was me (funnily enough, because its my bank) unlock me please.

  • ChrisJGGrady Chris (@ChrisJGGrady) reported

    @AskNationwide Hi Nationwide - is your internet banking having some issues?? I can’t log in through the desktop

  • RachaelC86 Rachael Collett (@RachaelC86) reported

    @AskNationwide because that's nationwides timescale to repond to complaints even though you have admitted to taken £332 in error

  • 1DJGrahamJ Dj Graham J™️ (@1DJGrahamJ) reported

    @AskNationwide How do I access live chat I see no option to do this?

  • GeoffVader_ GeoffVader (@GeoffVader_) reported

    @AskNationwide online banking is down again, please sort it out

  • RachaelC86 Rachael Collett (@RachaelC86) reported

    @AskNationwide I have done this and she tells me i'll get a call back in 5 working days. Not good enough!

  • lpcollier Lee Collier (@lpcollier) reported

    @AskNationwide We didn't contact a branch, we called the e number on your website.

  • frsrgrrw Fraser Garrow (@frsrgrrw) reported

    @AskNationwide no, directly from your website

  • BenAshelford1 Ben Ashelford (@BenAshelford1) reported

    @AskNationwide OK. When you block my account online, can I still use cash points to withdraw? I'll need to withdraw when I move current accounts tomorrow. After 18 years with you I've finally had enough of this nonsense.