Nationwide

Is Nationwide down in South Shields, South Tyneside, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in South Shields, South Tyneside, England 01/02/2026 13:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • jibuku Nicola Hamblett (@jibuku) reported from Gateshead, England

    @AskNationwide hi I need help with something quickly but am unable to call currently, are you able to help on here?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • GYsapper GYsapper (@GYsapper) reported

    @AskNationwide What exactly is NW playing at. For over two months now you have completely blanked savers while interest rates continue to rise. You have turned into the least mutual mutual in history Base rates are now 1.5% above your pathetic best limited access ISA .

  • MartinsAsfordby Martin's of Asfordby (@MartinsAsfordby) reported

    @AskNationwide Just took my son down to Nationwide in Melton Mowbray as his Child Trust Fund has matured. He is special needs and was very excited. Guess what..... it isn't open on a Saturday! What building society doesn't open on a Saturday 🙄

  • WAZ78169995 WAZ (@WAZ78169995) reported

    @NeilP00591298 @AskNationwide Tired of these excuses and delaying? Just move all your savings to YBS easy access/rainy day like me, that's the only way they get the message. You can always move it back if they finally catch up.

  • tracydainty tracy dainty (@tracydainty) reported

    @AskNationwide I can understand why @sainsburys didn't come first. Their customer experience is atrocious! Nolonger do they hold any values.

  • c_pavol Lord P aka Kevin 🇸🇰🇪🇺🇩🇪🇿🇦🇬🇧 (@c_pavol) reported

    @AskNationwide I am happy I am not your customer

  • TomQuante Tom Quante (@TomQuante) reported

    @AskNationwide why hasn’t my help to buy ISA paid out it’s interest yet? The anniversary is 9 Feb..?

  • LongWordMonthly Rick Harris (@LongWordMonthly) reported

    @AskNationwide Thx for reply. After another 30 mins tel call today with a colleague, I’m still left with failure (v polite, but can’t help!) @AskNationwide had two jobs to do - register POA and open an account. Failed to both both, that’s really poor, esp. as your reputation is good.

  • wilberforz lee (@wilberforz) reported

    @AskNationwide your loan application seems to be broke. Keeps getting stick on page with no error just shows the other loan / combining loan text. Tried 2 different browsers.

  • poorscousertom Steve 🐟🎩🇬🇷🇪🇺 💙 #European (@poorscousertom) reported

    Dear @AskNationwide Mywife has just bought a tub of Lurpak, can you check my statement please as I haven’t slept a wink. Any problems, can I offer my wife as collateral damage.

  • Mikeyvex81 MikeyMoo (@Mikeyvex81) reported

    @AskNationwide hi there... I'm trying to make a payment to the Canadian website of IRCC for an ETA to travel. It keeps declining yet I have funds in my bank account. Is this recognised with Nationwide/do I have to authorise it with yourselves? If you could let me know. Thanks.