Nationwide

Is Nationwide down in South Shields, South Tyneside, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in South Shields, South Tyneside, England 12/29/2025 22:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • annewmc Anne Mc (@annewmc) reported

    @AskNationwide That is really annoying. I didn’t want a paper statement, I wanted to browse back and save a copy for later. Banks encourage customers to go paperless but then don’t provide full electronic access. I don’t have access to a scanner now I am working from home.

  • CPExtraordinare ClaireExtraordinaire (@CPExtraordinare) reported

    @payneo81 @HalifaxBank No! You should go to @AskNationwide who will charge you £13 a month for a better service!

  • plaistedpublish Plaisted Publishing House Ltd (@plaistedpublish) reported

    @AskNationwide Don't you have chat anymore? I can't find it on your website and I have a hearing impairment

  • JarnieGodwinArt Jarnie Godwin (@JarnieGodwinArt) reported

    @AskNationwide problems with online banking today. Can't open accounts #websiteproblems #CustomerService

  • Billie_kay11 Billie Kay Byrne (@Billie_kay11) reported

    @AskNationwide It’s not necessarily the call times it’s being told I’m being passed to another advisor as I’d already waited once &they couldn’t help &then just being put back in a normal queue. &then having to do security& go through the same thing all over again. How do I make a complaint?

  • twodoorgeorge George (@twodoorgeorge) reported

    @TLDRNewsUK @AskNationwide Not sure why anyone would willingly want to live in that **** hole. Overpriced everything.

  • MartyWrench ᛗᚨᚱᛏᚤᚹᚱᛖᚾᚲᚺ (@MartyWrench) reported

    @AskNationwide Hey guys, how do I order a new card reader? The one I have has broken in the screen department and I can't see what's on there. Thanks!

  • doubleelforbes Allan Forbes (@doubleelforbes) reported

    @AskNationwide - How come you gave my personal data out to a marketing company, withdraw all email addresses (customer.service bounced back). Chats and lines closed, can't complain in any form, just accept the fact that you're blabbing to the world and accept the nuisance calls?

  • Real_Cazbarr 𝓒𝓐𝓩𝓑𝓐𝓡𝓡🌹 🎗️👩‍🦼🦻 (@Real_Cazbarr) reported

    @AskNationwide Hi, the only thing close to what you say is "Report unknown transaction" I don't see Get help with card transaction. Sorry.

  • claire281811 Claire (@claire281811) reported

    @AskNationwide So I have to wait until tomorrow. I am assuming I will be given my money straight away as it wasn't my error.