Nationwide

Is Nationwide down in South Shields, South Tyneside, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in South Shields, South Tyneside, England 02/20/2026 09:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Login (31%)

    Login (31%)

  2. Website (28%)

    Website (28%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Transfer (2%)

    Transfer (2%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near South Shields, South Tyneside, England

The most recent Nationwide outage reports came from the following cities: Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Website
United KingdomSunderland Mobile App
United KingdomSunderland Mobile App
United KingdomGateshead Transactions
United KingdomNorth Shields Mobile App
United KingdomNewcastle upon Tyne Transfer

Community Discussion

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Nationwide Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • johnlhaggis John L Haggis (@johnlhaggis) reported

    @AskNationwide anyone care to help

  • KittyCatUK Ruth (@KittyCatUK) reported

    @AskNationwide Yes but they’ve already told us they can’t help finding out what device caused the fraudulent activity and very oddly suggested we went to Apple to get the phone “professionally cleaned” as quoted by a fraud manager. What does that even mean?

  • samhfarrell Sam Farrell (@samhfarrell) reported

    @AskNationwide Thanks - I hope we can actually arrange things that way, just the same as a phone call, the representative on web chat didn't have access to anything.

  • Zozo_Victoria1 Zoë Ebbutt (@Zozo_Victoria1) reported

    @AskNationwide my app hasn’t been working for the last few days? Keeps saying there is a technical problem

  • scott_walker_14 scott walker (@scott_walker_14) reported from Alfreton, England

    @AskNationwide Can we get a straight answer please? To get your new interest rate on my variable rate triple access ISA 12 that was opened 2 weeks ago, do I have to close it tommorow and open a new one exactly the same?

  • Welsh_English Welsh English (@Welsh_English) reported

    @AskNationwide I have seen a notice that you are working on your system planned maintainence until Sunday 0700 and that transactions are being held in a queue. Is this correct?

  • tstaddon Tim Staddon (@tstaddon) reported

    @AskNationwide Thanks for setting up accounts for our Ukrainian refugees, so quickly! One problem... their phones have UK SIMs but still need to be in the Ukraine region (for other apps) and neither the Apple nor Android app stores allow the Nationwide Banking app to be installed

  • tstaddon Tim Staddon (@tstaddon) reported

    @AskNationwide Thanks. We can do the online banking on my PC no problem, it's more so they can track their balance after getting their own place in a few months' time. They can't be expected to get a PC just for one website login!

  • JamesHa72120811 James Hall🇺🇦🇺🇦 (@JamesHa72120811) reported

    4 mths of trying to get help from @AskNationwide. In 24 hours I will have lost everything because, despite 5 hours a day seeking phone help every day for 3 weeks, no one knows how to help me. Can't be escalated because no exchange date. No exch date because it can't be escalated

  • scott_walker_14 scott walker (@scott_walker_14) reported

    @AskNationwide 1 year triple access online isa 12...