Is Nationwide down in South Shields, South Tyneside, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in South Shields, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (40%)
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Website (25%)
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Login (17%)
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Transactions (13%)
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Transfer (4%)
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Withdrawals (2%)
Community Discussion
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Nationwide Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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Chris Conway
(@ChrisConway) reported
from
Newcastle upon Tyne, England
@AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.
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Chris Conway
(@ChrisConway) reported
from
Newcastle upon Tyne, England
@AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…
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Chris Higham
(@rl_chris_higham) reported
from
Newcastle upon Tyne, England
@AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)
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jamie shield
(@jshield1988) reported
from
Wallsend, England
@leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).
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Sam Nicholles
(@SamNicholles) reported
from
Longbenton, England
@AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies
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Chris Higham
(@rl_chris_higham) reported
from
Newcastle upon Tyne, England
Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?
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Andrew Davis
(@andrew14ad) reported
from
Gateshead, England
So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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James "Wobbly RamPack"
(@WoblyRampack) reported
@AskNationwide Hi! Had my debit card blocked for an innocent online transaction. To unblock have had to ring your fraud line - 15 minutes on hold so far and no info on how long I will have to wait. Just banal muzac and a beep every 30 seconds. How to get help please? Will it be 1 hour, 2 hours?
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James Wheeler
(@wheelerjames86) reported
@AskNationwide trying to close my joint account online but have been unable too as the option isn’t available. Have been unable to in store too. Any help would be much appreciated
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James
(@James30181388) reported
@AskNationwide I want someone to call me today! You block my card every time I use it abroad, EVERY ******* TIME! Now to fix it I’ve had to call you, from America! Now that call has cost me over £60! Because you don’t call foreign numbers which I have, and you block everything
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Rizwan Malik
(@rijan44) reported
@MacDoesStuff @AskNationwide Yeah in the past Nationwide CS have been ace. Was very disappointed with today including explaining everything resulting in "now write all that down in a form as if this call never happened " approach
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Jean Pierre Ivanov
(@Newoneinvillage) reported
@AskNationwide Hi there I got a refund for a PayPal dispute I launched two weeks ago. The refund was paid into a card I had lost and I have no access to it anymore. Can you please divert the refund into my new card?
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Raymond Bickley
(@RaymondBickley2) reported
@AskNationwide No doubt that will happen, someday. Shame the banks want customers to deal in the future of things yet the banks still operate in years gone by? Banks offer this & that, yet they only work that suits themselves and old ways of doing things, which of course frustrates the customer
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paul pledger
(@pkrpmusic) reported
This is the week that @WhichUK needs to seriously stop tongueing @AskNationwide for freebies and downgrade this awful bank. Every time I try to pay a tax bill or anything over £1.99 online their wretched systems fail and I have to ask somebody else to pay it for me..
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nicola-louise
(@emerald_nlt) reported
@AskNationwide I have a fraud emergency and no phone lines are open although it says they are open 24hours on your website :( please help!
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Stephen Hanna
(@stehanna26) reported
@AskNationwide is the online banking platform down? I am still waiting for the one time code via text message to confirm my identity to log in… please can you assist?
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Derek
(@dmk21) reported
@AskNationwide I've just tried that and it's still the same. Spinning circle and 'talking to Nationwide' but does not progress from there. Just the same as last time I deleted and reinstalled the app 2 days ago. I've used this app for years and never had any problems until now