Is Nationwide down in South Shields, South Tyneside, England?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in South Shields, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 07: Problems at Nationwide
Nationwide is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (36%)
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Website (22%)
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Login (20%)
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Transactions (16%)
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Withdrawals (4%)
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Transfer (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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Chris Higham
(@rl_chris_higham) reported
from
Newcastle upon Tyne, England
@AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)
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Chris Higham
(@rl_chris_higham) reported
from
Newcastle upon Tyne, England
Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?
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Andrew Davis
(@andrew14ad) reported
from
Gateshead, England
So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew
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Adam Appleby
(@adamappleby) reported
from
Sunderland, England
@AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?
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Chris Conway
(@ChrisConway) reported
from
Newcastle upon Tyne, England
@AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.
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Mark Wallace
(@walla81) reported
from
Wallsend, England
@AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers
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jamie shield
(@jshield1988) reported
from
Wallsend, England
@leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).
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Sam Nicholles
(@SamNicholles) reported
from
Longbenton, England
@AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies
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Chris Conway
(@ChrisConway) reported
from
Newcastle upon Tyne, England
@AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Katie
(@mrsktgibbo) reported
@AskNationwide hi I need some assistance please. I ordered a new card reader over a week ago and it hasn’t arrived. I need to set up my app on a new device. Can you help?
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JD🦁🦁🦁🏴
(@JDeaco) reported
@maffyaow @AskNationwide @GAMEdigital Nothing like some crap customer service to ruine your Friday!
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Martin Sykes
(@musicmanleeds) reported
@AskNationwide I've just opened a NW Online Saver which is opened and operated online. Why have you emailed to say I will soon receive a Welcome Pack in the post? When I questioned this, you say, it's 'in case I cannot access the Internet' !! Come on NW - wake up and save paper!
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pd
(@peted22082900) reported
@AskNationwide hi, my friend tried to make a payment to a charity acct that i administer + got a warning about 'no refund' if he went thru with it .is this just a standard precautionary check? as it is, he made the payment last year (annual subs) with no problem. can u advise?
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Michael Harper
(@mikejharper) reported
@AskNationwide hi, I have a working card (contactless etc) but it's stopped working at cash points. I can only see freeze card or report stolen in the app. Thanks
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⭐ Starnie Media LTD
(@StarnieMedia) reported
@AskNationwide Hello, hoping you can help - I've received a cheque in the name of my business, however who I bank with for business don't accept cheques. Would I be able to pay it in over the counter with ID, etc, to my Nationwide personal account?
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Maff 🔶
(@maffyaow) reported
Big thanks to @AskNationwide for refusing my payment to @GAMEdigital today (despite confirming it through app yesterday), thinking it was fraudulent. Double whammy with GAMES pretty appalling customer service, probably costing me my ps5 pre order 👍🏻
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Tim King Tak Moore
(@TimKingTakMoore) reported
@AskNationwide My Nationwide app has stopped working. Has anyone else’s?
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Simon
(@simonfearing03) reported
@AskNationwide how do I make a claim on my insurance for a broken mobile please?
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Geraldine Bookham
(@Geraldine69) reported
@AskNationwide if I don’t remember my telephone banking number how can I find out the date that a first DD payment is going out ( it’s for a Nationwide loan and I am a nationwide customer)