Is Nationwide down in South Shields, South Tyneside, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in South Shields, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (29%)
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Mobile App (28%)
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Login (28%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near South Shields, South Tyneside, England
The most recent Nationwide outage reports came from the following cities: Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Mobile App | |
| Sunderland |
Mobile App | |
| Gateshead |
Transactions | |
| North Shields |
Mobile App | |
| Newcastle upon Tyne |
Transfer | |
| Chester-le-Street |
Mobile App |
Community Discussion
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Nationwide Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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Sam Nicholles
(@SamNicholles) reported
from
Longbenton, England
@AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies
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Andrew Davis
(@andrew14ad) reported
from
Gateshead, England
So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew
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Chris Conway
(@ChrisConway) reported
from
Newcastle upon Tyne, England
@AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.
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Chris Conway
(@ChrisConway) reported
from
Newcastle upon Tyne, England
@AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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paula lye
(@paulalye) reported
@AskNationwide Shows (mat) in brackets after a/c name but can't access it to transfer funds out and to then obviously close it. Funds are staying with you in an online a/c when sorted. We want a/c to be activated but also aware that ID has to be shown by son. Left in limbo as to what to do now?
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Lizzy Round
(@lizzy_round) reported
@AskNationwide I realise this, hence my question. Why can’t the reference numbers be changed in app? Other banks allow you to change them in their apps. Logging into banking website is a faff when all you need to change is the reference details.
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Gail Burns
(@gailrburns) reported
@AskNationwide are your ridiculously short opening hours going to continue for much longer? No body who works can do any banking in your branches when they are open from 9-2 it is appalling customer service.
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L🌻
(@luham13) reported
@AskNationwide hey! I requested closure of my Help to Buy ISA account on Tuesday 1st June, when should I expect the closing statement?
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Cava-chew-tea 🌙✨
(@NickCavaciuti) reported
Worst customer service I have ever received while I’ve been banking with @AskNationwide. Teri had no answers, just kept repeating the same thing off a screen and Jade her manager refused to take a call from a customer with a serious issue. Told to call back tomorrow. Ridiculous
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ANDREW YEOMAN
(@ANDREWYEOMAN4) reported
@AskNationwide been a customer 25 years. phoned for advise on new mortgage & told no ERC payable when purchasing house. Told to apply online, as we had just gone back into lockdown. 3 months on charged ERC despite ringing when received redemption statement! Useless!!
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Emily Rimmer
(@EmilySianER) reported
@AskNationwide hello, is there a reason when you download a statement online it doesn’t show your name? 3-5 working days to have one posted out when a pdf would be easier is a bit annoying.
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NinjaCyborg
(@NinjaCyborg) reported
@AskNationwide Yes I know that. In fact, I work for a fintech and I design implementations of SCA for other banks. My point is, yours is ****, and you need to fix it.
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paula lye
(@paulalye) reported
@AskNationwide I've just wasted 45 minutes dealing with your Ipswich branch. Poor communication within the branch leading to poor customer service. Something so simple made completely impossible. Told to go online but that advice was wrong. Feeling angry & disappointed 😡
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Gail Burns
(@gailrburns) reported
@AskNationwide Hi Dumfries branch but no nothing you can help with i need to deposit cash but can't. It really very difficult to do banking with you.