Nationwide

Is Nationwide down in South Shields, South Tyneside, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in South Shields, South Tyneside, England 12/23/2025 17:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • danbodyprime DAN PRICE 🌴 (@danbodyprime) reported

    @AskNationwide WHY can't I access my money without a card reader? In 2022!? 😩

  • BonnieHalsall Bonnie Halsall (@BonnieHalsall) reported

    @AskNationwide how long does a credit take to show, paid in via Bank Transfer from a different bank into a smart limited access, but not yet showing

  • JerryGe42936313 Shaun Gee (@JerryGe42936313) reported

    @AskNationwide **Still NO reply NWide as you KNOW you don't need to make customers SUFFER financially by increasing mortgage rates every time bank of England does. Some other banks don't to SUPPORT their loyal customers. GREEDY, GREEDY, GREEDY N WIDE?

  • FurtherFromTT FurtherFromTheTruth (@FurtherFromTT) reported

    @AskNationwide I've tried to use your (utterly useless) "message us" within app. Utterly pointless geeks!!!!!!! So, I want a simple answer. How do I close an account? Not one mention of this anywhere on the app. Frustrating is NOT the word I would use. Now help!!!!

  • JerryGe42936313 Shaun Gee (@JerryGe42936313) reported

    @Debbiecrosbie1 @AskNationwide @BBCWatchdog CEO DEBBIE CROSBIE, why do NWide increase mortgage rates making LOYAL customers suffer every time BofEngland DOES, WHEN others banks don't to HELP their customers? Huge profits?

  • saphointe GráinneNiU (@saphointe) reported

    @AskNationwide following the promotion with Martin Lewis, ac switched to you on 25/11, checked T&C & qualified. 2 weeks later incentive not received. query submitted. Are there issues we should be aware of? Thanks

  • SarahJackson182 Sarah Jackson (@SarahJackson182) reported

    @AskNationwide there’s a problem with receiving payments again 🙄 please check with IT before saying you aren’t having issues. You definitely are.

  • Lex_mate Alexia Christofi 🎊🎉 (@Lex_mate) reported

    Hey @AskNationwide, I wanna cancel my credit card but it seems the only option is to call you. Whilst I'm on hold, I'm being repeatedly told to sort out my issues via online banking. I wish there was an option to do this - Do I HAVE to call? Been on hold for 20 mins so far.

  • simonlush Si Lush (@simonlush) reported

    @AskNationwide Yes but none with the ease of use of not using a card reader. You are removing a service you don’t have a proper alternative for? Is nationwide ever going to get modern and get rid of the card reader?

  • yanocks23 Cruise23 (@yanocks23) reported

    @AskNationwide Hi, I’m not in the country currently. Is it possible to change my mobile number to one im using abroad as when i try to purchase something online i have security issues when they send security code to my old uk number? Please help!