Nationwide

Is Nationwide down in South Shields, South Tyneside, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in South Shields, South Tyneside, England 02/24/2026 22:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Login (28%)

    Login (28%)

  3. Website (26%)

    Website (26%)

  4. Transactions (8%)

    Transactions (8%)

  5. Transfer (2%)

    Transfer (2%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near South Shields, South Tyneside, England

The most recent Nationwide outage reports came from the following cities: Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Website
United KingdomSunderland Mobile App
United KingdomSunderland Mobile App
United KingdomGateshead Transactions
United KingdomNorth Shields Mobile App
United KingdomNewcastle upon Tyne Transfer

Community Discussion

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Nationwide Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide Because it’s not the amount stipulated on your website for existing customers. I’ve been given the new customer amount…

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    Super impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?

  • jibuku Nicola Hamblett (@jibuku) reported from Gateshead, England

    @AskNationwide hi I need help with something quickly but am unable to call currently, are you able to help on here?

  • walla81 Mark Wallace (@walla81) reported from Wallsend, England

    @AskNationwide Hi, I’m trying to arrange some finance on your site and the loan application page keeps freezing. This is on phone & laptop. Have you been experiencing issues with this? Cheers

  • adamappleby Adam Appleby (@adamappleby) reported from Sunderland, England

    @AskNationwide I have text alerts for when my joint account goes under 0 but never got one so my mortgage payment bounced and didn't know until a week later is this feature broken?

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @AskNationwide have just alienated the entire UK caravanning community flexplus customer base (inc me) by quietly changing breakdown cover provider to one who doesn't cover nearly everyone's setup. Lots of account switches coming (and I only switched myself 6 months ago!)

  • ChrisConway Chris Conway (@ChrisConway) reported from Newcastle upon Tyne, England

    @AskNationwide I’ve phoned once and spoken to customer services by instant chat twice. Really can’t understand why it has taken over a week and counting… it is still not sorted.

  • SamNicholles Sam Nicholles (@SamNicholles) reported from Longbenton, England

    @AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies

  • andrew14ad Andrew Davis (@andrew14ad) reported from Gateshead, England

    So now it’s @TSB whom told my mum today they have no idea where her money from her isa is when she transferred over to a @AskNationwide There is going to be a issue and I hope this can be taken care of ASAP. Andrew

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • DanielB37269429 Daniel Boston (@DanielB37269429) reported

    @AskNationwide Hi there, I can’t login to my internet banking. I need to be able to see my bank statements which I don’t think I can do from the app. I no longer use a U.K. number, hence why I can’t login and I don’t have my card reader. Is someone able to get back to me ASAP

  • SGethsemene Sian Churchill (@SGethsemene) reported

    @AskNationwide I am, please. I'd rather do it by email than telephone but your website seems to only give me a postal address.

  • JustAskDesign Just Ask Design (@JustAskDesign) reported

    @AskNationwide Times ticking, they have been looking into it since I chased for the second time mid May and now we are week into June and it has still not moved on! Not been able to access her pension since February

  • GinoProg Gino (@GinoProg) reported

    @AskNationwide The service from the CC team was not the problem. That Head Office had undertaken an action of which the CC team was unaware is. I am angry that changes were made to my account without permission. I think opting IN should be the norm and not opting OUT.

  • SharonCurzon9 Sharon Curzon (@SharonCurzon9) reported

    @AskNationwide hi is there s limit on faster payments into a instant access savings account my dad sent 1600 via faster payment 3 hours ago and still not in just wondering if it was because of the amount

  • victoriaehmann Vicki Ehmann (@victoriaehmann) reported

    @AskNationwide It's ridiculous I can't speak to anyone on Sunday. My card isn't working when trying to purchase things. Presumably because I have done quite a few transactions and it's been blocked. I have no way to unblock it and had a day without my card. Inconvenient to say the least.

  • GinoProg Gino (@GinoProg) reported

    FAO Head Office @AskNationwide You need to tell your credit card customer service that YOU are able to make changes on a customer's account as agent today adamant I had done so. Until he spoke to a manager and learned otherwise. Had he not I was facing interest + fee charge 👿👿

  • MaxwellCreed87 Captain Fossilbrush (@MaxwellCreed87) reported

    @AskNationwide my first mortgage payment was due to be paid yesterday, but it still hasn’t left my account. It’s direct debit, so I’m confused why payment hasn’t been made. Can you help?

  • danielmuir Daniel Muir (@danielmuir) reported

    @WeLookSideways @triodosuk That's too bad 😐. @AskNationwide is not as gold star ethical but does have a lot of good ethics, and the customer service is good in my experience...

  • kateqknight Kate Quaife Knight (@kateqknight) reported

    @AskNationwide They also cancel your card without notice due to “unusual activity” leaving you stranded ! over 20 years a customer #furious #BadCustomerService #leavingawomanwithoutmoney