Nationwide status: access issues and outage reports

Problems in the last 24 hours in Sawbridgeworth, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sawbridgeworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sawbridgeworth, England

The most recent Nationwide outage reports came from the following cities: Great Dunmow.

City	Problem Type	Report Time
Great Dunmow	Transactions	13 days ago
Great Dunmow	Website	13 days ago
Bishops Stortford	Login	10 months ago
Enfield Town	Mobile App	1 year ago
Waltham Cross	Website	1 year ago
Hertford	Mobile App	1 year ago

Community Discussion

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Nationwide Issues Reports Near Sawbridgeworth, England

Latest outage, problems and issue reports in Sawbridgeworth and nearby locations:

• 
  AgentGrizzle ™ © (@AgentGrizzle) reported 4 minutes ago from Enfield Lock, England

  Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

• 
  Jeff Evans🇬🇧 (@JeffEnfield) reported 21 minutes ago from Enfield Lock, England

  @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

• 
  Angry (@Palouisea) reported 28 minutes ago from Enfield Lock, England

  @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

• 
  me through a lens (@me_throu_a_lens) reported 35 minutes ago from Enfield Lock, England

  @AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...

• 
  AgentGrizzle ™ © (@AgentGrizzle) reported 41 minutes ago from Enfield Lock, England

  @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

• 
  My Hertfordshire (@MyHertfordshire) reported 41 minutes ago from Broxbourne District, England

  @AskNationwide customer services very helpful with helping me with my query which has been solved

• 
  Linda Taylor (@Lindataylor2109) reported 58 minutes ago from Bishop's Stortford, England

  @AskNationwide I have been calling you all day. Your automated service is like a robot getting it wrong over and over again. Then when she finally gives up there is a recorded message saying you can’t take calls, no reason, no alternative offered. Massive #customerexperience fail

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gillian Perris (@GillianPerris) reported 21 seconds ago

  @AskNationwide I've been on hold on the phone for an hour and on hold with a chat bot for 30 mins who then cut me off and still no answer to my question. Poor customer services. Any ideas how I can speak to a real person to answer my simple question?

• 
  Fedrick Leborn (@CC_Chevigny) reported 2 minutes ago

  @EdwardsSal3509 @TakeFive @AskNationwide Contact us for help

• 
  #Dalekphobia a.k.a. #anti_Dalek_hatred tsar (@bindon) reported 4 minutes ago

  @AskNationwide The "new look" on the customer web portal is atrocious. You must create an option to keep the previous format permanently! I would switch banks, but I've been a customer for 40 years. Hopefully you will get over whatever it is ur design team are going thru & go back to how it was

• 
  Darren ッ (@NerradSelims_91) reported 5 minutes ago

  @AskNationwide, what is going on with your banking app? Still doing the same issue where I can't enter my pass number... I rang you guys up as you advised me to and I can't get a straight answer.

• 
  CJ © 📷 (@photo_cj) reported 6 minutes ago

  @AskNationwide No, it's okay. Decision made as there is also reduced branch access to consider. If you don’t already have digital access, then you are basically stuffed! After 30years loyalty, we are too old to get all technical with new phones & expensive hardware along with broadband etc

• 
  Rachel small (@rachismall) reported 6 minutes ago

  @AskNationwide We already have and you don’t care, your not interested - awful

• 
  Sophie (@SophieMHorton) reported 7 minutes ago

  @AskNationwide I keep getting a 'something went wrong' screen when trying to do a 'pay by bank' transfer. Your service status page says all is working normally. I've already reached out via chat and was told there are issues, so why doesn't it say this on the status page?

• 
  Bec (@becclar15) reported 11 minutes ago

  @AskNationwide If I could apply online., I would. It’s asking for NW log in and account no ????

• 
  ourtrace89 (@ourtrace89) reported 13 minutes ago

  @AskNationwide are very close to losing me as a customer to renew my mortgage with them. Trying to set up the mortgage manager online and the only way I can do so is by calling them, calling into branch or by post! So frustrating!!!!!

• 
  Beelin (@beelinbaxter) reported 16 minutes ago

  @AskNationwide Hi Emm, the managing cards/contactless feature isn't working on the app. Is there another way to do it?