Nationwide status: access issues and outage reports

Problems in the last 24 hours in Sawbridgeworth, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sawbridgeworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Sawbridgeworth, England

Latest outage, problems and issue reports in Sawbridgeworth and nearby locations:

• 
  me through a lens (@me_throu_a_lens) reported 53 seconds ago from Enfield Lock, England

  @AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...

• 
  Linda Taylor (@Lindataylor2109) reported 7 minutes ago from Bishop's Stortford, England

  @AskNationwide I have been calling you all day. Your automated service is like a robot getting it wrong over and over again. Then when she finally gives up there is a recorded message saying you can’t take calls, no reason, no alternative offered. Massive #customerexperience fail

• 
  My Hertfordshire (@MyHertfordshire) reported 23 minutes ago from Broxbourne District, England

  @AskNationwide customer services very helpful with helping me with my query which has been solved

• 
  AgentGrizzle ™ © (@AgentGrizzle) reported 31 minutes ago from Enfield Lock, England

  @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

• 
  AgentGrizzle ™ © (@AgentGrizzle) reported 39 minutes ago from Enfield Lock, England

  Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

• 
  Jeff Evans🇬🇧 (@JeffEnfield) reported 45 minutes ago from Enfield Lock, England

  @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

• 
  Angry (@Palouisea) reported 52 minutes ago from Enfield Lock, England

  @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris (@Sparky2504) reported 50 seconds ago

  @AskNationwide This is exactly why I’ve now taken my 3 accounts to NatWest. Nationwide are so behind with the times with their procedures & systems. NatWest can usually fix everything online without having to call them. People don’t have time to call companies & wait on hold for ages anymore!

• 
  Lauren ☕🎶 (@DiamondDaysXO) reported 2 minutes ago

  @AskNationwide Hoping you can help me with this if APCOA refuse? It was on a debit card though.

• 
  Peter McDermott💙 (@PeterMc_Dermott) reported 2 minutes ago

  @AskNationwide Had to find another way round getting to talk to someone. Poor service re bereavement

• 
  Mary (@maryphillips22) reported 2 minutes ago

  @AskNationwide any updates? Can’t get through to telephone banking as you have a 50 minute wait time!! Your website says internet banking is working so why can’t I log in?

• 
  JCB (@Plsdoright) reported 5 minutes ago

  @AskNationwide Struggling to contact Nationwide about customer service issues. Prepared lengthy email of appalling customer service from Aviva, insurance partner….but Nationwide don’t accept emails! Tried their chat…a wasted hour!

• 
  kathleen reid (@independencekat) reported 7 minutes ago

  @distracted20508 @AskNationwide Its a bloody nightmare and it always says services are working normally.xx

• 
  lisa (@lisa98715214) reported 10 minutes ago

  @AskNationwide 7 weeks down the line and still have not registered my 90 year old grandads power of attorney as nationwide know nothing about Scottish law. Will be going to financial ombudsman on 8th week.

• 
  Chris (@ryansmi89) reported 11 minutes ago

  @AskNationwide 45 minutes on the phone, assured my issue was resolved. Came off the phone, it happened again. Now been waiting an hour and a half on live chat. Not best pleased with such poor service.

• 
  Chris (@Sparky2504) reported 14 minutes ago

  Hi @AskNationwide The app isn’t working for me either! It hasn’t been working since last night. Keeps saying “Something went wrong”. I have restarted the app and also uninstalled and reinstalled it. Still doesn’t work.

• 
  Preye Ababaowei (@PAbabaowei) reported 15 minutes ago

  @AskNationwide but I had an outstanding stipend that was supposed to be paid but was never made aware to me, I don’t know if you can help check my account and send the last bank statements on the account please 🙏🏿 It’s very important so I can take the case to court so I can properly paid