Nationwide status: access issues and outage reports
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Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Sawbridgeworth, including 0 direct reports.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Sawbridgeworth, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Sawbridgeworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Nationwide Issues Reports Near Sawbridgeworth, England
Latest outage, problems and issue reports in Sawbridgeworth and nearby locations:
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Linda Taylor (@Lindataylor2109) reported from Bishop's Stortford, England@AskNationwide I have been calling you all day. Your automated service is like a robot getting it wrong over and over again. Then when she finally gives up there is a recorded message saying you can’t take calls, no reason, no alternative offered. Massive #customerexperience fail
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Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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me through a lens (@me_throu_a_lens) reported from Enfield Lock, England@AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...
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My Hertfordshire (@MyHertfordshire) reported from Broxbourne District, England@AskNationwide customer services very helpful with helping me with my query which has been solved
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Angry (@Palouisea) reported from Enfield Lock, England@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
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AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, EnglandBanked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Mary (@maryphillips22) reported@AskNationwide It is still happening, I can’t log in
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Big D 🏴🇦🇺🇪🇺🏴☠️ (@Dmw84) reported@AskNationwide why am I now being prompted to use my card to transfer from my nationwide account to another of my accounts ive sent money to for years, with no issue? It doesn't make sense, and is incredibly frustrating.
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steve WBA (@WbaSteve) reported@AskNationwide My debit card was cancelled (not by me) and ordered a new one this Monday My card still hasn’t arrived and now my apple pay isn’t working!! Where’s my debit card ?
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Peter McDermott💙 (@PeterMc_Dermott) reported@AskNationwide Had to find another way round getting to talk to someone. Poor service re bereavement
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JaxquesRiviera (@JaxquesRiviera) reported@AskNationwide @Hmadtmts Could you dm me too as I have the same issue when trying to call about about an MSB1 error preventing me making payment on the nationwide app
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Karen Fage (@kazzafage) reported@AskNationwide so just about to apply for a 0% cc from @Virgin only to find I can’t do that as you now own them! Another kick in the teeth for @AskNationwide customers & you’re supposed to be customer friendly! 😡
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Ric M. (@revoraman) reported@AskNationwide What a bunch of absolutely useless ppl who man their Hlp Lines r. US site #CleanupPictures auto-renews without warning. They then hide behind screens such as Contact@support refusing to acknowledge. #Nationwide response? 'We cannot help. Have u tried to reach them?
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Tom Morgan (@twmorgan11) reportedSome absolute golden UX fails from @AskNationwide trying to report a lost card. 1) 'Please have your credit card to hand to report your lost card'. 2) 'Please insert your card into your card reader to report your lost card. Don't have a card reader? No problem.'
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Jordan (@JordanPostingX) reported@AskNationwide It was a simple query. Some people can't even do simple tasks. Quit your job and let someone else do it that actually wants to help customers. I don't need to call up and give my blood group, star sign, favourite colour etc for you to tell me whether you use 1st or 2nd class mail
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Eze Hive (@EzeHive) reported@AskNationwide closing an account for no reason, not responding to messages and now refusing to tell me where my money is is a big problem and fraud. Just because I ordered a new card. Urgently get back to me, I shouldn’t have to wait hours on a phone when you’ve taken my money