Nationwide

Is Nationwide down in St Helens, St. Helens, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in St Helens, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in St Helens, St. Helens, England 07/17/2025 06:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Transactions (28%)

    Transactions (28%)

  2. Login (23%)

    Login (23%)

  3. Mobile App (21%)

    Mobile App (21%)

  4. Website (18%)

    Website (18%)

  5. Transfer (10%)

    Transfer (10%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map Near St Helens, St. Helens, England

The most recent Nationwide outage reports came from the following cities: St Helens.

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City Problem Type Report Time
United KingdomSt Helens Transfer
United KingdomLiverpool Mobile App
United KingdomLiverpool Transactions
United KingdomLiverpool Mobile App
United KingdomRuncorn Mobile App
United KingdomLiverpool Mobile App

Community Discussion

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Nationwide Issues Reports Near St Helens, England

Latest outage, problems and issue reports in St Helens and nearby locations:

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide My internet is working fine for everything else and I restarted my phone & it still won't work

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?

  • Chrisg3985 Chris (@Chrisg3985) reported from Wigan, England

    @AskNationwide just sent money across to my Monzo account and its not gone through is there an issue?

  • katemae324 Kate Mae (@katemae324) reported from Liverpool, England

    @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

  • diygolf John Pennington💙 (@diygolf) reported from Runcorn, England

    @AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations

  • DawneDc Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England

    @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • meganfarmer14 meg (@meganfarmer14) reported

    @SHEIN_Official @AskNationwide I have done this, and have had no help. SHEIN keeps telling me to contact nationwide. Nationwide tell me to contact SHEIN?

  • jamjam_ftgf fightthegoodfight (@jamjam_ftgf) reported

    @AskNationwide . Every single person I have spoken to has given duff advice re accessing an account for which I have a PoA registered with you. I have wasted endless hours on this and still cannot access the account online. And your AI on telephones is not customer friendly!!

  • IQuitMuskspace Mark Haynes (@IQuitMuskspace) reported

    @AskNationwide why is you chat service SOOOOO SLOW? NEARLY 20 MINS ... One simple question ... Multiple and duplicated 'security questions' and still no sensible response. Very poor.

  • lando4theWin5 🐝 witnessed a lando win (@lando4theWin5) reported

    @AskNationwide I’m unable to log into mortgage manger says your having technical issues please can you let me know when it’s back up thanks.

  • Dallen1618 Dallen (@Dallen1618) reported

    @AskNationwide Your chat service is disgusting. Treating people like they’re a child. Hope “Hamza” looses his job for the way he went on 🙏🏻🙏🏻

  • bambootire bambo 🇺🇸🇮🇱 (@bambootire) reported

    @JustMeBeingMe4 @declassifiedUK @AskNationwide Only problem is, there's no "genocide"🤦🏽

  • DOUGMacKie2 Orgpsych (@DOUGMacKie2) reported

    @AskNationwide Why is this my issue to resolve when I have already contacted you three times and each time you have failed to solve the issue? Your processes are antiquated and not aligned with customer need

  • UglaStefania Ugla Stefanía Kristjönudóttir Jónsdóttir (@UglaStefania) reported

    I usually don't complain publicly, but I'm quite exasperated with @AskNationwide's customer service. I've gone to their branch 3 times with proof of address, and every time they've refused to accept it - the last time because my doctor's note didn't say "to nationwide".

  • DOUGMacKie2 Orgpsych (@DOUGMacKie2) reported

    @AskNationwide Yes. Waited 30mins to be answered then 45 mins with cso who couldn't access your credit team. Card is still blocked

  • AngusTheValuer Angus Milner-Brown (@AngusTheValuer) reported

    Why does it take 'Up to 15 Working Days' to transfer a Cash Isa to another provider? @AskNationwide @MoneySavingExp This seems excessive, when most interbank transfers are instant.