Is Nationwide down in St Helens, St. Helens, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in St Helens, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in St Helens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (27%)
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Transactions (26%)
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Transfer (22%)
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Website (12%)
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Login (12%)
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Withdrawals (2%)
Live Outage Map Near St Helens, St. Helens, England
The most recent Nationwide outage reports came from the following cities: Wigan and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Transactions | |
| Liverpool |
Login | |
| Liverpool |
Transactions | |
| Warrington |
Website | |
| Liverpool |
Transactions | |
| Liverpool |
Transactions |
Community Discussion
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Nationwide Issues Reports Near St Helens, England
Latest outage, problems and issue reports in St Helens and nearby locations:
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John Pennington💙
(@diygolf) reported
from
Runcorn, England
@AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations
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Chris
(@Chrisg3985) reported
from
Wigan, England
@AskNationwide just sent money across to my Monzo account and its not gone through is there an issue?
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Bubbles
(@randombbubbles) reported
from
Liverpool, England
@AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?
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Dawne Cooper 💙
(@DawneDc) reported
from
Birkenhead, England
@AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?
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John Nugent
(@PennyArcade777) reported
from
Runcorn, England
@AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.
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John Nugent
(@PennyArcade777) reported
from
Runcorn, England
@AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?
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Kate Mae
(@katemae324) reported
from
Liverpool, England
@AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Ross Andrew RN FRSPH (retd) NHS Lifer 💙💚😷🚑
(@RossAndrew999RN) reported
@AskNationwide This is a serious legal issue under the Equality Act that Nationwide just doesn't get.
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Paul Smith
(@mainlymono) reported
@AskNationwide Trying to log on to my account just now, no text code received, two attempts. any known issues? (Logged on OK with card reader)
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David 💙
(@65Dangermouse) reported
@AskNationwide hi is there a problem with your banking app. I am being told when I try to log in get a message saying we are sorry to safeguard your accounts we need to reconfirm your security details. Please re-enroll on the banking app or call us on 03452 660894 for more info.
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Nicola Vella
(@NicolaVella4) reported
@s_ellerington @AskNationwide I have this too. Used the app a few days ago no problem and now it wants me to reenrol. Haven't updated the app or done anything else. Seems odd
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CJ
(@JonesTheSteam72) reported
@AskNationwide I'd have preferred to have been notified about this separately from the app tbh Now you are having technical issues. Worrying
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Elaine Beckett
(@ElaineBeckett) reported
from
Grundisburgh, England
Another example of appalling customer service from @AskNationwide highlighted on @BBCLookEast stay away from these guys people unless you have a strong constitution #verybadservice #nationwidebuildingsociety #customerexperience
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Jemma Anderson 💙
(@Jemstar76) reported
@AskNationwide I did try that first, apparently, the branch phone lines are closed, and I was referred to the website that referred to you. We'll have to take a gamble I guess. Thank you.
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Ross Andrew RN FRSPH (retd) NHS Lifer 💙💚😷🚑
(@RossAndrew999RN) reported
Yet again same accessibility discriminatory problems in communicating with #disabled people. Despite being reassured by CEO that I can communicate by email, @AskNationwide not responding to emails, very frustrating.
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Scott #washyourdamnhands
(@ScottmccreadyNI) reported
@AskNationwide No problem I went into a branch as I wanted to change the direct debit date of a loan from it being in the middle of the month to the start. I looked on nationwide website and it says call into branch which I did but I was then told it can only be done by phone
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Oderint Dum Metuant
(@CassiusOctavius) reported
I don't always give praise when it's due but @AskNationwide customer service is outstanding. Great effort guys!