Nationwide status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, website and mobile app.
Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Maidenhead, including 0 direct reports.
- The most common problems reported in this area mention Mobile App.
- Mobile App (100%)
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Maidenhead, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Maidenhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 3: Problems at Nationwide
Nationwide is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Maidenhead, England
The most recent Nationwide outage reports came from the following cities: Slough, and Reading.
| City | Problem Type | Report Time |
|---|---|---|
 Slough
|
Mobile App | 26 days ago |
|
Reading
|
Website | 2 months ago |
|
Maidenhead
|
Transfer | 2 months ago |
|
High Wycombe
|
Website | 3 months ago |
|
High Wycombe
|
Mobile App | 3 months ago |
|
Slough
|
Login | 5 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Maidenhead, England
Latest outage, problems and issue reports in Maidenhead and nearby locations:
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Neil Thompson (@NeilThompson) reported from Reading, England@AskNationwide Works on Safari. Perhaps you could get your developers to fix the errors so it works on Firefox too.
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Craig (@Rochdale_Cowboy) reported from Reading, England@AskNationwide If you are 'here to help' - why does your chosen insurance surveyor @CCLtd_ never answer the phone to deal with subsidence cases? They've confirmed the claim but appear to be deliberately dragging it out in order to slow down claims. Presumably Nationwide has asked them to.
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Martyn Herriott (@MartynBracknell) reported from Bracknell, England@AskNationwide yesterday (Monday) and today (Tuesday) my partner held for 90 minutes to talk with somebody urgently about her ISA. On both occasions, when the phone started ringing it was cut off. How does she get to talk to customer service this week?
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Charlotte McBrayne (@CharlieMcBrayne) reported from Hillingdon, England@AskNationwide Hi, is there an issue with receiving payments again via BACS?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Ivor Harper (@ivor_park_fin) reported@VirginMoney Clydesdale Bank application from 23rd April. Latest expected offer timescale: 2nd week of JUNE !!!! Dire, dreadful, apalling service. Someone has badly dropped a ball here. @AskNationwide - are you feeling rueful yet.
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JCB (@Plsdoright) reported@AskNationwide Struggling to contact Nationwide about customer service issues. Prepared lengthy email of appalling customer service from Aviva, insurance partner….but Nationwide don’t accept emails! Tried their chat…a wasted hour!
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lm210 (@mm219009) reported@AskNationwide hi, any known phone line issues? I’ve phoned twice and got cut off after being on hold for 6 minutes both times. Selected call back option and I’ve been hung up on again when the advisor phoned me back!
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Joy Brooks (@JoyBrooks99) reported@AskNationwide Will someone please answer post or the phone or call back. Every avenue to communicate with customers service is blocked. Call backs don't register as an incoming call so these are missed and you have to go through the whole rigmarole again.
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All Mark (@MarkAll19523693) reported@AskNationwide I make a regular payment every month to an existing payee. However today it is asking me to use a card reader. It never asks me to use a card reader for existing payee. I have never had a card reader. What is going on? Is this a temporary glitch?
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Sheridan Birtwistle (@twwooer) reported@AskNationwide Hi Josephine, I think Nationwide should issue a statement explaining why it is ignoring the experts
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Katherine Stead ❤️🌈 💙 (@katherine_stead) reported@AskNationwide Hi, what is the issue with making payments to someone? Thanks
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Dollydimple (@Dollydi26969910) reported@DebiEvansMatron @Vampfree1110228 @AskNationwide Agree re problems. Just been logged in to a Nationwide app chat ‘help’ line. No further forward after an hour. Just cancelled newly opened credit card account because of Nationwide abysmal admin.
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Diana Kimpton (@dianakimpton) reported@AskNationwide I’ve already spent an hour on chat trying to log a complaint. Tortuously slow and very frustrating.
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Francis Wilcox (@Tel_Wilcox) reported@AskNationwide @VirginMoney another day WITHOUT access to my money😠 No explanation why account was closed+No way to get MY money+Refuse to tell me what happens next CUSTOMER FOR 4 DECADES😲 ONE MORE DAY WITH ZERO COMMUNICATION👎 Appalling service❎ Recomend ppl change🤔