Nationwide status: access issues and outage reports

Problems in the last 24 hours in Langley Mill, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Langley Mill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Langley Mill, England

The most recent Nationwide outage reports came from the following cities: Derby, and Nottingham.

City	Problem Type	Report Time
Derby	Login	3 days ago
Nottingham	Login	9 days ago
Derby	Mobile App	4 months ago
Nottingham	Login	5 months ago
Nottingham	Login	5 months ago
Nottingham	Transactions	6 months ago

Nearby cities with recent reports

Community Discussion

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Nationwide Issues Reports Near Langley Mill, England

Latest outage, problems and issue reports in Langley Mill and nearby locations:

• 
  Kerri Pearch (@ladymuck1978) reported 15 seconds ago from Derbyshire, England

  @AskNationwide My Dad just been into Derby branch as hundreds of ££ removed from his account & he doesn’t know how. Unfortunately they couldn’t help him or tell him about the transaction. Can you suggest anything? His card may have been cloned? It’s for a purchase he hasn’t made

• 
  chantellejadee (@chantellejade93) reported 6 minutes ago from Derbyshire, England

  @AskNationwide hi I’m due my UC payment today and it’s normally in by now? Is the payments down again?

• 
  Melissa Matthews (@Its_Melissaar) reported 13 minutes ago from Eastwood, England

  @AskNationwide I get paid weekly on a Friday and for some reason my wages for this week haven’t gone in but I have received my payslip from work? Is there an issue your end of things?😶

• 
  keri/kj (@KJ_SPN_MARVEL) reported 23 minutes ago from Rainworth, England

  @AskNationwide any news on when the app will be working again its pausing all payments

• 
  scott walker (@scott_walker_14) reported 26 minutes ago from Alfreton, England

  @AskNationwide Can we get a straight answer please? To get your new interest rate on my variable rate triple access ISA 12 that was opened 2 weeks ago, do I have to close it tommorow and open a new one exactly the same?

• 
  'Wee' ***** McSnatch (@WillyMcSnatch) reported 39 minutes ago from Stonebroom, England

  @AskNationwide @FabVeronika So you copied and pasted a generic response! Terrible service.

• 
  Nick (@BirchyN85) reported 50 minutes ago from Eastwood, England

  @AskNationwide Are there any known issues to fast payments? Someone sent me a payment 20mins ago & it’s still not showing in my account. Thanks

• 
  'Wee' ***** McSnatch (@WillyMcSnatch) reported 58 minutes ago from Stonebroom, England

  @AskNationwide My son's disability living allowance and tax credits seem to have disappeared into the ether after my partner transferred them into my account this morning. People rely on this service to live from day to day so this really is not good enough!!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Eglinton (@RealEggy2023) reported 7 minutes ago

  @MichaelFra89678 @AskNationwide Why would they reward someone who just has an account and pays no money in? You are not a good customer for them. Otherwise the whole country would open one to get the free £100.

• 
  kdb_suffolk 7/2% #Let them race #ClimateChange (@kdbsuff) reported 9 minutes ago

  @LloydsBank with increased profits at the expense of customers. Their corp direction belittles customer issues to "complaint or stfu". Just money grabbing and not sharing profits We're off to town shortly to open a new account with @AskNationwide and in a month move two more.

• 
  Old Bill (@The_Better_Ole) reported 10 minutes ago

  @AskNationwide @NorretteM Do you pass the data that the customer cannot see to HMRC ?

• 
  Christopher Freeman (@cmdfreeman) reported 12 minutes ago

  @AskNationwide Would love to but your app is down. I’m in the midst of a switch and already regretting it. You’re not a serious bank.

• 
  Julie Carr (@mrscarrj) reported 13 minutes ago

  @ChelleChipato @AskNationwide Son had a similar experience with @AskNationwide Had been a customer since age 11, had correspondence from them asking for ID when he was 19. All he had was driving licence so they said he would lose access to his money. Had major panic attack in branch. Formal complaint made.

• 
  Oliver Myhill (@Forthemanynott5) reported 13 minutes ago

  @ChelleChipato @AskNationwide Congrats to the lad on his results . Questionable customer service to say the least on the other hand

• 
  Nick Clitheroe (@NickClitheroe) reported 14 minutes ago

  Hey @AskNationwide, your AI bot for customer service phone calls is dreadful. Get rid of it and just let us ring straight through to a human being please!

• 
  B (@scriptwren) reported 16 minutes ago

  @yawizzy @ChelleChipato @AskNationwide Sometimes these days it’s the best way to get proper customer service, that’s why. Why are you trying to police social media like this? Clearly they have exhausted face to face possibilities. What happened to decent customer service and a bit of empathy?

• 
  Barry Munckton (@bmunckton) reported 21 minutes ago

  @AngelaJ24625888 @MichaelFra89678 @AskNationwide Well there are specific criteria I cba to try and repeat in here. It’s all on the website. You’ll have missed 1 element of it. With the current account you need certain numbers of transactions etc.

• 
  Eze Hive (@EzeHive) reported 22 minutes ago

  @AskNationwide closing an account for no reason, not responding to messages and now refusing to tell me where my money is is a big problem and fraud. Just because I ordered a new card. Urgently get back to me, I shouldn’t have to wait hours on a phone when you’ve taken my money