Nationwide status: access issues and outage reports

Problems in the last 24 hours in Langley Mill, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Langley Mill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Langley Mill, England

The most recent Nationwide outage reports came from the following cities: Derby, and Nottingham.

City	Problem Type	Report Time
Derby	Mobile App	1 month ago
Nottingham	Login	2 months ago
Nottingham	Login	2 months ago
Nottingham	Transactions	3 months ago
Sutton in Ashfield	Mobile App	3 months ago
Derby	Mobile App	3 months ago

Community Discussion

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Nationwide Issues Reports Near Langley Mill, England

Latest outage, problems and issue reports in Langley Mill and nearby locations:

• 
  'Wee' ***** McSnatch (@WillyMcSnatch) reported 11 minutes ago from Stonebroom, England

  @AskNationwide @FabVeronika So you copied and pasted a generic response! Terrible service.

• 
  Melissa Matthews (@Its_Melissaar) reported 18 minutes ago from Eastwood, England

  @AskNationwide I get paid weekly on a Friday and for some reason my wages for this week haven’t gone in but I have received my payslip from work? Is there an issue your end of things?😶

• 
  scott walker (@scott_walker_14) reported 19 minutes ago from Alfreton, England

  @AskNationwide Can we get a straight answer please? To get your new interest rate on my variable rate triple access ISA 12 that was opened 2 weeks ago, do I have to close it tommorow and open a new one exactly the same?

• 
  Kerri Pearch (@ladymuck1978) reported 19 minutes ago from Derbyshire, England

  @AskNationwide My Dad just been into Derby branch as hundreds of ££ removed from his account & he doesn’t know how. Unfortunately they couldn’t help him or tell him about the transaction. Can you suggest anything? His card may have been cloned? It’s for a purchase he hasn’t made

• 
  chantellejadee (@chantellejade93) reported 28 minutes ago from Derbyshire, England

  @AskNationwide hi I’m due my UC payment today and it’s normally in by now? Is the payments down again?

• 
  keri/kj (@KJ_SPN_MARVEL) reported 39 minutes ago from Rainworth, England

  @AskNationwide any news on when the app will be working again its pausing all payments

• 
  Nick (@BirchyN85) reported 44 minutes ago from Eastwood, England

  @AskNationwide Are there any known issues to fast payments? Someone sent me a payment 20mins ago & it’s still not showing in my account. Thanks

• 
  'Wee' ***** McSnatch (@WillyMcSnatch) reported 50 minutes ago from Stonebroom, England

  @AskNationwide My son's disability living allowance and tax credits seem to have disappeared into the ether after my partner transferred them into my account this morning. People rely on this service to live from day to day so this really is not good enough!!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  #Dalekphobia a.k.a. #anti_Dalek_hatred tsar (@bindon) reported 12 minutes ago

  @AskNationwide The "new look" on the customer web portal is atrocious. You must create an option to keep the previous format permanently! I would switch banks, but I've been a customer for 40 years. Hopefully you will get over whatever it is ur design team are going thru & go back to how it was

• 
  Barry O'Neill (@BCJONeill) reported 12 minutes ago

  @AskNationwide Maybe you could just pass it on for me in true customer focused tradition Nathan?

• 
  Sheridan Birtwistle (@twwooer) reported 13 minutes ago

  @AskNationwide Hi Josephine, I think Nationwide should issue a statement explaining why it is ignoring the experts

• 
  Jordan (@JordanPostingX) reported 14 minutes ago

  @AskNationwide No, I can't do that as your bank has a stupid policy where you need the bank card to access interentet banking. Your phone lines are also useless as it's a robot who keeps saying the same thing over and over. Really unhelpful response at a very stressful time.

• 
  🌍🌳🐟🙉Ady🤔 (@AdyG28) reported 15 minutes ago

  @AskNationwide I opened a triple access ISA last October which started at 4%, now it's been reduced to 3.3%. Meanwhile in the app you're offering new triple access ISA deals at 4%. Why have you reduced my current one, while offering new deals at the higher rate mine started at?

• 
  Tom Morgan (@twmorgan11) reported 15 minutes ago

  Some absolute golden UX fails from @AskNationwide trying to report a lost card. 1) 'Please have your credit card to hand to report your lost card'. 2) 'Please insert your card into your card reader to report your lost card. Don't have a card reader? No problem.'

• 
  Sarah Bond 💙 🌻🧡 (@SheLovesTweets) reported 18 minutes ago

  @AskNationwide Thanks but it’s OK. I think I entered the wrong customer number so it worked today. I have a second number labelled ’reg’. Any idea what that would be?

• 
  Karl Dyer (@KarlDyer15) reported 18 minutes ago

  What the hell has happened @AskNationwide you used to be the best place to bank with good customer service, you’ve now just closed my ISA with no further deposits being allowed 🤯

• 
  Rachel small (@rachismall) reported 18 minutes ago

  1/2 WARNING to customers, immensely disappointed with @AskNationwide, been a loyal customer with my mortgage, never missed a payment, kept my house in great condition that it sells in 5 days! Having to move as my dad is palliative and I want to care for him, like I did my mum.

• 
  me (@notmewhome) reported 18 minutes ago

  So I'm trying to switch my bank from @AskNationwide to @firstdirect @firstdirecthelp whu am I being told I cant as nationwide aren't part of switch service? Is this correct and how do I go about this now as I switched to get the £175