Nationwide status: access issues and outage reports

Problems in the last 24 hours in Hoddesdon, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hoddesdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Hoddesdon, England

Latest outage, problems and issue reports in Hoddesdon and nearby locations:

• 
  Jeff Evans🇬🇧 (@JeffEnfield) reported 2 minutes ago from Enfield Lock, England

  @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

• 
  My Hertfordshire (@MyHertfordshire) reported 4 minutes ago from Broxbourne District, England

  @AskNationwide customer services very helpful with helping me with my query which has been solved

• 
  AgentGrizzle ™ © (@AgentGrizzle) reported 4 minutes ago from Enfield Lock, England

  Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

• 
  Angry (@Palouisea) reported 8 minutes ago from Enfield Lock, England

  @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

• 
  Sandra Dibble (@Dibbssa) reported 12 minutes ago from Walthamstow, England

  @AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?

• 
  Sandra Dibble (@Dibbssa) reported 28 minutes ago from Walthamstow, England

  @tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.

• 
  AgentGrizzle ™ © (@AgentGrizzle) reported 37 minutes ago from Enfield Lock, England

  @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

• 
  Emma Claire Devoil (@emmadevoil) reported 46 minutes ago from Borehamwood, England

  @AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑

• 
  Linda Taylor (@Lindataylor2109) reported 57 minutes ago from Bishop's Stortford, England

  @AskNationwide I have been calling you all day. Your automated service is like a robot getting it wrong over and over again. Then when she finally gives up there is a recorded message saying you can’t take calls, no reason, no alternative offered. Massive #customerexperience fail

• 
  me through a lens (@me_throu_a_lens) reported 57 minutes ago from Enfield Lock, England

  @AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Barry O'Neill (@BCJONeill) reported 6 minutes ago

  @AskNationwide Maybe you could just pass it on for me in true customer focused tradition Nathan?

• 
  krupal (@krupalb) reported 10 minutes ago

  Very concerned by @AskNationwide handling of my account. Very disappointed with Nationwide. A payment was blocked, no clear reason was given, and my online access was restricted. Because my phone is also locked due to a work-profile issue, I’m left unable to access my banking...

• 
  Sarah Bond 💙 🌻🧡 (@SheLovesTweets) reported 12 minutes ago

  @AskNationwide Thanks but it’s OK. I think I entered the wrong customer number so it worked today. I have a second number labelled ’reg’. Any idea what that would be?

• 
  Jennifer Curle (@jennifer_curle) reported 12 minutes ago

  @AskNationwide hi Nationwide. I am unable to renew my ISA online due to ‘technical difficulties’ your website is experiencing. Tried multiple times, different devices and browsers. Now going to miss out on using my ISA allowance due to your ‘technical issues’.

• 
  Matt G (@Icematt12) reported 13 minutes ago

  @AskNationwide Having trouble making payments to unsaved payees that automatically open the app to make a payment. Always gets a vague "Something has gone wrong" error message. Even paying my AmEx like I have done numerous times.

• 
  Ben Fowler (@BenFowler2) reported 15 minutes ago

  @AskNationwide is your app services down ? Also tried to call and told you can’t answer the call due to unforeseen circumstances ? What’s going on

• 
  🌞Stargrazzer™🌱❄️☯FollowForaBetterCO₂🌳0.04%Story (@stargrazzer) reported 16 minutes ago

  @AskNationwide I tried the NW chat facility, it was absolutely no help at all. I'll phone you then.

• 
  Ethan (@ethanms10) reported 18 minutes ago

  Told to now wait again for @AskNationwide to sort themselves out. Beyond wild that it took a trip to branch to resolve. Let’s see if they fix it, else I’m emailing their CEO again 🙃

• 
  Kaz (@LindfordHedgies) reported 19 minutes ago

  @AskNationwide this means that my husband will not even be able to afford the petrol to get to his new job. He will be getting paid in his new job we also have UC payments due at end of March and at end of April and you are choosing to make life impossible - why?

• 
  Sid **** knows what the numbers are about (@Sid50794535) reported 22 minutes ago

  @Loopify I tried to take £3k out of @AskNationwide same **** …