Is Nationwide down in Hoddesdon, Hertfordshire, England?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Hoddesdon, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hoddesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at Nationwide
Nationwide is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (33%)
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Website (28%)
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Login (20%)
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Transactions (13%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map Near Hoddesdon, Hertfordshire, England
The most recent Nationwide outage reports came from the following cities: London and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Mobile App | |
| London |
Website | |
| Woodford Green |
Transactions | |
| London |
Website | |
| London |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Hoddesdon, England
Latest outage, problems and issue reports in Hoddesdon and nearby locations:
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me through a lens
(@me_throu_a_lens) reported
from
Enfield Lock, England
@AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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My Hertfordshire
(@MyHertfordshire) reported
from
Broxbourne District, England
@AskNationwide customer services very helpful with helping me with my query which has been solved
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
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Angry
(@Palouisea) reported
from
Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
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Linda Taylor
(@Lindataylor2109) reported
from
Bishop's Stortford, England
@AskNationwide I have been calling you all day. Your automated service is like a robot getting it wrong over and over again. Then when she finally gives up there is a recorded message saying you can’t take calls, no reason, no alternative offered. Massive #customerexperience fail
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Scotty
(@ScottyG____) reported
from
Sheffield, England
@AskNationwide payments down all day. Absolutely terrible.
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Graham
(@GrahamBH20) reported
@admiralross2400 @AskNationwide @saraheds123 Couldn't agree more. I've just read some tweets about families who cant eat tonight and mortgages that wont be paid and all they have done is send a generic reply. Its shameful and disgusting in how they are handling that with no offer of support.
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Nicola
(@CrouchNicol) reported
@AskNationwide i love how standing orders and direct debits can still come out… funny thing is I need money in my account for that to happen. Top service as usual 👍🤬
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Boyzie
(@Boyzie_32) reported
@AskNationwide if my wage is delayed tomorrow, nationwide will be charged for all the delayed payments I will be receiving! Get your **** together and get everyone back online it’s Xmas ffs.
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Esh
(@ee_sh_a) reported
@AskNationwide so I made a transfer to cover a bill this morning and it still hasn’t been received. now the bill has fallen into late payment because of this delay!!!! When will the payments reach the destination as this is now causing financial issues?
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Keran
(@longdickjohnsin) reported
@AskNationwide Taj already sent the same robot reply. When can I access the money I worked hard for all December that you are holding??
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Luke Walker
(@EsqLukeAdam) reported
@AskNationwide @EggyMemes What is the issue exactly? Is it planned maintenance or unforeseen circumstance?
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Nicole Penney
(@Nicolef1Penney) reported
@independencekat @AskNationwide I know 😔 it’s awful what predicaments people have been left in x
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Graham
(@GrahamBH20) reported
@AskNationwide @longdickjohnsin My suggestion is stop copying and pasting tweets that give no proper information and get people high up to read these tweets and offer proper support to people on here ive seen with families who cant access their money to feed their children
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The Wolf King
(@alsahab) reported
@AskNationwide did you solve the downtime issues, still unable to send the money?