Is Nationwide down in Hoddesdon, Hertfordshire, England?
Some problems detected
Users are reporting problems related to: mobile app, website and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Hoddesdon, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hoddesdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at Nationwide
Nationwide is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (33%)
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Website (27%)
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Login (22%)
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Transactions (13%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map Near Hoddesdon, Hertfordshire, England
The most recent Nationwide outage reports came from the following cities: London and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
| Mobile App | ||
| Mobile App | ||
| Website | ||
| Transactions | ||
| Website | ||
| Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports Near Hoddesdon, England
Latest outage, problems and issue reports in Hoddesdon and nearby locations:
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Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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Linda Taylor
(@Lindataylor2109) reported
from
Bishop's Stortford, England
@AskNationwide I have been calling you all day. Your automated service is like a robot getting it wrong over and over again. Then when she finally gives up there is a recorded message saying you can’t take calls, no reason, no alternative offered. Massive #customerexperience fail
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Emma Claire Devoil
(@emmadevoil) reported
from
Borehamwood, England
@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
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My Hertfordshire
(@MyHertfordshire) reported
from
Broxbourne District, England
@AskNationwide customer services very helpful with helping me with my query which has been solved
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me through a lens
(@me_throu_a_lens) reported
from
Enfield Lock, England
@AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Enfield Lock, England
Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Dmitri Old
(@DmitriusOld) reported
from
London, England
@AskNationwide I have had a call with them this morning. Told me they can't do anything. So I have to go into customer service hell with both of you again. This is not right.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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THE YB
(@THEDONYB) reported
@AskNationwide 08004643139.. I still need to use my card? a complaint doesnt help me. it happens every time i use it in a certain company. Ive got 2 factor authentication but STILL it rejects? its completely ridiculous. i understand its not your fault but stil.
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Suzanne McDermott-Swan
(@sms050505) reported
@AskNationwide @HWJFC1996 Yes as your form wasn’t working on of iPad or using chrome or explorer - check with @AGirdlestone1 🤞🙏
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K
(@katieabid) reported
@AskNationwide hi you might want to look at when u report a card missing/lost on the app/website how are you supposed to put it in the card reader?
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kerry louise
(@kerrylouise15) reported
@AskNationwide is the banking app down? Trying to transfer money to another of my accounts and it says essential maintenance but the service status says everything is working normally?
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THE YB
(@THEDONYB) reported
@AskNationwide Absolute shambles. An hour of my night wasted. Pathetic service. Its not your fault but nationwide are shambolic, noone asked you to block my card. your systems dont work and somehow thats my problem? why didnt you ring me if youre that worried? a complete joke.
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dani
(@32ddanielle) reported
@AskNationwide im in america and my account is blocked again. i cant call the helpline to remove the block bc of my american number. how can i get help to have this block on my card removed?
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Martin Prudames
(@mpru) reported
@AskNationwide hi I’m trying to contact you ref a problem and the recorded message says I need to phone during ‘normal working hours’ - can you please let me know what ‘normal’ means please because your recorded message didn’t specify - thank you
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Beth Hartley
(@beesmade) reported
@AskNationwide None of these help my client with motor issues. The card reader helps a bit but when someone needs to read a very small number on a screen and they have a tremor, and nobody is allowed to help (I understand why, don’t get into that please) you make things very difficult
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Deji Abisogun
(@dejar26) reported
@AskNationwide Its been 2 months and my claim hasn’t been attended to!!!! Extremely Poor service
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Cherico
(@Cherico_L) reported
@AskNationwide They have transferred us to your European partner who have said they can't do anything until Monday. They’re trying to find someone to recover us to at least Calais but have said we need to cover the costs. This is not the recovery service we were led to believe