Nationwide status: access issues and outage reports
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Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Hoddesdon, including 0 direct reports.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Hoddesdon, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Hoddesdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Nationwide Issues Reports Near Hoddesdon, England
Latest outage, problems and issue reports in Hoddesdon and nearby locations:
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Linda Taylor (@Lindataylor2109) reported from Bishop's Stortford, England@AskNationwide I have been calling you all day. Your automated service is like a robot getting it wrong over and over again. Then when she finally gives up there is a recorded message saying you can’t take calls, no reason, no alternative offered. Massive #customerexperience fail
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Sandra Dibble (@Dibbssa) reported from Walthamstow, England@tomtomwilkins @AskNationwide Funny that they don’t believe their shareholders when they report an issue and follow it up with photographic evidence.
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Sandra Dibble (@Dibbssa) reported from Walthamstow, England@AskNationwide not ideal that I can’t pay for something online this morning as you have a problem with verifying my payment on your system?
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My Hertfordshire (@MyHertfordshire) reported from Broxbourne District, England@AskNationwide customer services very helpful with helping me with my query which has been solved
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Angry (@Palouisea) reported from Enfield Lock, England@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
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AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, England@GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs
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me through a lens (@me_throu_a_lens) reported from Enfield Lock, England@AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...
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AgentGrizzle ™ © (@AgentGrizzle) reported from Enfield Lock, EnglandBanked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!
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Jeff Evans🇬🇧 (@JeffEnfield) reported from Enfield Lock, England@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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Emma Claire Devoil (@emmadevoil) reported from Borehamwood, England@AskNationwide why has my online transfer disappeared into the ether?! Christmas week is not a week I can afford to lose money! And no one answering your messaging service either 😑
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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krupal (@krupalb) reportedVery concerned by @AskNationwide handling of my account. Very disappointed with Nationwide. A payment was blocked, no clear reason was given, and my online access was restricted. Because my phone is also locked due to a work-profile issue, I’m left unable to access my banking...
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Barry O'Neill (@BCJONeill) reported@AskNationwide Maybe you could just pass it on for me in true customer focused tradition Nathan?
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🌍🌳🐟🙉Ady🤔 (@AdyG28) reported@AskNationwide I opened a triple access ISA last October which started at 4%, now it's been reduced to 3.3%. Meanwhile in the app you're offering new triple access ISA deals at 4%. Why have you reduced my current one, while offering new deals at the higher rate mine started at?
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Charlie Muggins (@onemrmuggins) reported@AskNationwide anything about fairness and they will fob you off! LPA, you’ve ****** it up, clueless customer service and clueless CEO
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🌞Stargrazzer™🌱❄️☯FollowForaBetterCO₂🌳0.04%Story (@stargrazzer) reported@AskNationwide I tried the NW chat facility, it was absolutely no help at all. I'll phone you then.
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Kieran Byng (@ISaveDolphins) reported@AskNationwide can we talk about logging in online for mortgage details, login only allows 10 digits, my Acc No has 11. Thanks, Kieran
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Vivian Brickell (@TheOldDear) reportedDay two of no pension in @AskNationwide account. ‘Chat’ useless - twice. Phone calls ‘nobody to take your call’ - they don’t accept emails They aren’t having problems as ‘Emm’ apparently investigated. DWP confirm money sent. So @AskNationwide .. what can I do next??
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Miguela (@blackhairbub) reported@AskNationwide I'm not receiving push notifications. My phone is set to receive notifications, but you aren't pushing them out. There is nothing in the notification history screen on the app. Clearly, you're not pushing notifs. How can I escalate this issue?
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Ivor Harper (@ivor_park_fin) reported@AskNationwide Here's a thing I learned today. Although you do offer interest only mortgages, if you have an existing customer who's on a repayment mortgage with you, you absolutely willl not permit them to switch TO an interest only arrangement. All of which leads me to ask:
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Chris Dawson (@ChrisCharlesD1) reported@AskNationwide what have you done to the website and transaction view, its awful please go back to the old view. Who ever is the UI developer and signed off on this needs to get a grip.