Nationwide status: access issues and outage reports

Problems in the last 24 hours in Helston, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Helston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Helston, England

Latest outage, problems and issue reports in Helston and nearby locations:

• 
  Lance Dyer 〓〓 (@Lance63) reported 50 minutes ago from Truro, England

  Will the local @AskNationwide branch be able to sort; still issues your end after it accepts my details!!

• 
  Lance Dyer 〓〓 (@Lance63) reported 55 minutes ago from Truro, England

  @AskNationwide Are you experiencing problems with your App authorising payments? It's taken me a good 10+ minutes to finally make it!!

• 
  SWgeezer74 (@swgeezer74) reported 56 minutes ago from Penryn, England

  @AmericanExpress @AskNationwide why is it that I face the same issue every month with your apps.... On one I want to make a payment every month and get redirect on to the other app... Every month... And every month I have to authorise a payment, by which I the other app times out

• 
  Matt Silver (@cornishsilver) reported 59 minutes ago from St. Ives, England

  @AskNationwide hi trying to pay a payment via the app and it’s not working as it doesn’t recognise monetary amounts? Saying it’s invalid. Trying to pay a builder before Christmas!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah Bond 💙 🌻🧡 (@SheLovesTweets) reported 10 minutes ago

  @AskNationwide Thanks but it’s OK. I think I entered the wrong customer number so it worked today. I have a second number labelled ’reg’. Any idea what that would be?

• 
  Kieran Byng (@ISaveDolphins) reported 11 minutes ago

  @AskNationwide Do you have a chat facility on line? Don't have access to a phone.

• 
  World Carrot Museum 🥕 (@carrotmuseum) reported 11 minutes ago

  @AskNationwide Now that Virgin Money is full part of Nationwide why can't I access your ISA rates as a Virgin customer? e.g 1 year fix 4.5% Virgin is 4.22%

• 
  Jul8 (@Jul806223479) reported 15 minutes ago

  @AskNationwide Are you having issues right now? I have tried to apply for a new product both on the app and desktop site and I get error messages.

• 
  Barry McCann (@Bazzinho9) reported 15 minutes ago

  wonder if there's some @AskNationwide employee who has stumbled through my account wondering wtf I'm at half the time

• 
  CPB199 (@Christo31623961) reported 15 minutes ago

  @AskNationwide so im overseas and I've list my credit card. My app is is on another phone. Tried to call to cancel the card - appears your not working. So what shoukd i do?

• 
  🌞Stargrazzer™🌱❄️☯FollowForaBetterCO₂🌳0.04%Story (@stargrazzer) reported 16 minutes ago

  @AskNationwide I tried the NW chat facility, it was absolutely no help at all. I'll phone you then.

• 
  Julie (@JulieMelvinator) reported 17 minutes ago

  @AskNationwide you chat help is an absolute joke!! You decided to block my payment to HMRC and I’ve now spent 45 mins trying to get in touch with them!! Why block my payment??

• 
  Crissy (@xcrissyyy) reported 19 minutes ago

  @AskNationwide hi, are there any known app issues? Mine keeps timing out so I can’t log in

• 
  Shelly Lopezespejo (@chelllopez) reported 19 minutes ago

  @AskNationwide despite being a loyal customer for over 30yrs got letter yesterday saying my overdraft is being removed with a months notice, if I go into payment plan it affects credit rating. Disgusting treatment, am livid and will be leaving you!!