Nationwide status: access issues and outage reports

Problems in the last 24 hours in Helston, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Helston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Helston, England

Latest outage, problems and issue reports in Helston and nearby locations:

• 
  Matt Silver (@cornishsilver) reported 16 minutes ago from St. Ives, England

  @AskNationwide hi trying to pay a payment via the app and it’s not working as it doesn’t recognise monetary amounts? Saying it’s invalid. Trying to pay a builder before Christmas!

• 
  SWgeezer74 (@swgeezer74) reported 31 minutes ago from Penryn, England

  @AmericanExpress @AskNationwide why is it that I face the same issue every month with your apps.... On one I want to make a payment every month and get redirect on to the other app... Every month... And every month I have to authorise a payment, by which I the other app times out

• 
  Lance Dyer 〓〓 (@Lance63) reported 41 minutes ago from Truro, England

  @AskNationwide Are you experiencing problems with your App authorising payments? It's taken me a good 10+ minutes to finally make it!!

• 
  Lance Dyer 〓〓 (@Lance63) reported 53 minutes ago from Truro, England

  Will the local @AskNationwide branch be able to sort; still issues your end after it accepts my details!!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GGciaobella (@GGCiaobella) reported 6 minutes ago

  @AskNationwide do you have problems with your on line banking today …?????

• 
  Shaun Toole (@garabaldired) reported 6 minutes ago

  @AskNationwide is your banking app down? Tried to make a payment via bank transfer and fsiled twice now. #nationwidedown

• 
  can (@KJWXXX) reported 8 minutes ago

  @AskNationwide it’s impossible for me to register my savings account- the code I need doesn’t come then I’m timed out - tried many times

• 
  Kleo Sings UK (@KleoSingsUK) reported 9 minutes ago

  @AskNationwide I have also sent an email to you CEO as I’m unable to find a customer support email

• 
  A S Rees (@reessandm) reported 9 minutes ago

  @AskNationwide Can't request pin reminder to access card reader

• 
  🦋 (@_xnxnxs_) reported 15 minutes ago

  what a disgraceful experience i had in your kingston branch! @AskNationwide Simply requested help as i was struggling to open a bank account online. The lady i had had a bad attitude! After another question, she pretended not to hear me, randomly clicking with her mouse 1/2

• 
  Matt G (@Icematt12) reported 17 minutes ago

  @AskNationwide Having trouble making payments to unsaved payees that automatically open the app to make a payment. Always gets a vague "Something has gone wrong" error message. Even paying my AmEx like I have done numerous times.

• 
  Ethan (@ethanms10) reported 18 minutes ago

  @AskNationwide is your triple access isa likely to return?

• 
  Steve Scrase (@StevenScrase) reported 21 minutes ago

  @AskNationwide @AskNationwide Shocked by the lack of support from you. As a customer with documented neurological and spinal issues, your refusal to adapt your communication style is a breach of the Equality Act. I need a specialist to contact me who understands 'Vulnerable Customer' protocols.

• 
  Wayne Robertson (@2024Wayne) reported 22 minutes ago

  @AskNationwide Your phone and web chat teams haven’t been very good in the past and it’s taken Tracy M to get things sorted last time o had issues that the web and phone teams didn’t sort !