Nationwide

Is Nationwide down in Helston, Cornwall, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Helston, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Helston, Cornwall, England 12/10/2025 05:00

December 10: Problems at Nationwide

Nationwide is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (22%)

    Website (22%)

  3. Login (19%)

    Login (19%)

  4. Transactions (14%)

    Transactions (14%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Helston, England

Latest outage, problems and issue reports in Helston and nearby locations:

  • Lance63 Lance Dyer 〓〓 (@Lance63) reported from Truro, England

    Will the local @AskNationwide branch be able to sort; still issues your end after it accepts my details!!

  • cornishsilver Matt Silver (@cornishsilver) reported from St. Ives, England

    @AskNationwide hi trying to pay a payment via the app and it’s not working as it doesn’t recognise monetary amounts? Saying it’s invalid. Trying to pay a builder before Christmas!

  • Lance63 Lance Dyer 〓〓 (@Lance63) reported from Truro, England

    @AskNationwide Are you experiencing problems with your App authorising payments? It's taken me a good 10+ minutes to finally make it!!

  • swgeezer74 SWgeezer74 (@swgeezer74) reported from Penryn, England

    @AmericanExpress @AskNationwide why is it that I face the same issue every month with your apps.... On one I want to make a payment every month and get redirect on to the other app... Every month... And every month I have to authorise a payment, by which I the other app times out

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • mike_newsome Mike Newsome (@mike_newsome) reported

    @AskNationwide are there any known issues with your banking app today? I'm having trouble opening the app.

  • Lonewolf2727 Lonewolf (@Lonewolf2727) reported

    @AskNationwide Mobile banking app still not working. Uninstall and reinstall, clear data and cache but no!

  • PapaDeltaXXX ASD-X🇭🇰 (@PapaDeltaXXX) reported

    @AskNationwide I paid a bill at Nationwide Macclesfield this afternoon, but when I looked at my account on the app there is something which doesn't add up, and I am down a few hundred pounds, and shouldn't be. Please advise.

  • mike_newsome Mike Newsome (@mike_newsome) reported

    @AskNationwide Ok, thanks for the quick response. I'll reboot the phone and see if that solves the issue.

  • KELLYBEAR_ Kelly (@KELLYBEAR_) reported

    @AskNationwide Hi nationwide, you have blocked my credit card on an overseas charge, urgently need this unblocked but no one available to support me. Blocked without warning is so dangerous.

  • f1lover75 Evonne O (@f1lover75) reported

    @AskNationwide @joeboy2305 I had problems when I used this at Amazon so had to switch to my @santanderukhelp Mastercard. Not idea but so far so good

  • susanaEstevez4 Susanna (@susanaEstevez4) reported

    @AskNationwide I have a transfer from Madeira/ Portugal that is not being accepted by my bank , how can you help with this ?

  • Susan2706 Susan Cowling (@Susan2706) reported

    @TheFCA We are being penalised by @AskNationwide they increased our home insurance by 24% stating it is because of the new ruling and will not explain the justification we have never claimed and been loyal customer for many years

  • _ilikeyourbow Pickle Chick (@_ilikeyourbow) reported

    @AskNationwide why are you still forcing your staff to #WFH?? Majority of us have gone back to work so why can't you? You capitalised on covid, hastily shut down offices, and walked away laughing with record profits. Disgrace. You don't care about your staff's mental wellbeing!

  • sonofamitch48 Mitch🏴󠁧󠁢󠁥󠁮󠁧󠁿🇨🇾 (@sonofamitch48) reported

    @AndyMSUK @AskNationwide Mostly seems to be okay now. Tbh I didn't get much response even in DM other than "we know there's an issue, we're working on it". Occasionally I still get the issue but if I restart my phone that tends to fix it now. Sorry I couldn't be more help