Nationwide status: access issues and outage reports

Problems in the last 24 hours in Helston, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Helston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Helston, England

Latest outage, problems and issue reports in Helston and nearby locations:

• 
  Lance Dyer 〓〓 (@Lance63) reported 6 seconds ago from Truro, England

  @AskNationwide Are you experiencing problems with your App authorising payments? It's taken me a good 10+ minutes to finally make it!!

• 
  Lance Dyer 〓〓 (@Lance63) reported 10 minutes ago from Truro, England

  Will the local @AskNationwide branch be able to sort; still issues your end after it accepts my details!!

• 
  SWgeezer74 (@swgeezer74) reported 11 minutes ago from Penryn, England

  @AmericanExpress @AskNationwide why is it that I face the same issue every month with your apps.... On one I want to make a payment every month and get redirect on to the other app... Every month... And every month I have to authorise a payment, by which I the other app times out

• 
  Matt Silver (@cornishsilver) reported 28 minutes ago from St. Ives, England

  @AskNationwide hi trying to pay a payment via the app and it’s not working as it doesn’t recognise monetary amounts? Saying it’s invalid. Trying to pay a builder before Christmas!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Phil (@trollied) reported 4 minutes ago

  @Claire__McClean @AskNationwide You have a physical card with the number on. Apple Pay uses a completely different number that nobody has access to. You need to talk to the vendor that you did the transaction with & they will know how to refund you.

• 
  . (@RMcG1991) reported 7 minutes ago

  @AskNationwide New Customer opened account last week, can't set up a Payee because "you can't verify me" despite me having a card reader Now logged in today amd all my pending transactions are showing as pending and completed leaving me with over £300 missing. Whats going on? Terrible start

• 
  louise 🍃 (@louise_crossing) reported 8 minutes ago

  @AskNationwide not happy with your service. Was told my switch was successful and account will be credited as was all criteria done and ive had someone say opposite and go back and say no longer valid. You advertised it till the 4th march so any application before should be fine

• 
  Julie (@JulieMelvinator) reported 14 minutes ago

  @AskNationwide I’m going to raise a complaint. How can you decide to block a payment to HMRC ? the automotive service at HMRC did not recognise my version of my postcode so I tried again and nationwide blocked my card!! I’ve had to spend another 45mins on the phone to HMRC !!

• 
  kathleen reid (@independencekat) reported 20 minutes ago

  @AskNationwide couldnt get 2 separate payments through this morning to, two different companies. Used another card , different bank. No issues at all.

• 
  Christine Bickley 🇬🇧 (@bickley200) reported 20 minutes ago

  Was due to travel to DBX on 2nd March. Trying to claim back loss of AirB&B cost from @AskNationwide Flex Plus (covered by @avivaplc) and being told 'Underwriters are discussing it'. Checked Ts&Cs and we have complied with all. Anyone else having this problem? @Telegraph

• 
  OL (@LerryOwen) reported 21 minutes ago

  Hey @AskNationwide very disappointing you can’t open a ISA with yourselves online unless you’re an existing customer. Also very poor not to be able to transfer an existing isa in along with allowing this years allowance.

• 
  Katherine Stead ❤️🌈 💙 (@katherine_stead) reported 23 minutes ago

  @AskNationwide Hi, what is the issue with making payments to someone? Thanks

• 
  Jul8 (@Jul806223479) reported 24 minutes ago

  @AskNationwide Are you having issues right now? I have tried to apply for a new product both on the app and desktop site and I get error messages.

• 
  Bobby Zelmut (@cockwomblefree) reported 28 minutes ago

  @AskNationwide I cannot access the app on my android phone. I have updated and restarted the app but it keeps saying service unavailable. I have a secure internet connection.