Nationwide status: access issues and outage reports

Problems in the last 24 hours in Harlow, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Harlow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Harlow, England

The most recent Nationwide outage reports came from the following cities: Great Dunmow.

City	Problem Type	Report Time
Great Dunmow	Transactions	12 days ago
Great Dunmow	Website	12 days ago
Woodford Green	Transactions	5 months ago
Woodford Green	Mobile App	7 months ago
Woodford Green	Transactions	8 months ago
Bishops Stortford	Login	10 months ago

Community Discussion

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Nationwide Issues Reports Near Harlow, England

Latest outage, problems and issue reports in Harlow and nearby locations:

• 
  Angry (@Palouisea) reported 12 minutes ago from Enfield Lock, England

  @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

• 
  me through a lens (@me_throu_a_lens) reported 12 minutes ago from Enfield Lock, England

  @AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...

• 
  AgentGrizzle ™ © (@AgentGrizzle) reported 14 minutes ago from Enfield Lock, England

  @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

• 
  Jeff Evans🇬🇧 (@JeffEnfield) reported 14 minutes ago from Enfield Lock, England

  @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

• 
  Ian Gate-Stone (@Ingatestonian4) reported 43 minutes ago from Brentwood, England

  @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

• 
  Linda Taylor (@Lindataylor2109) reported 50 minutes ago from Bishop's Stortford, England

  @AskNationwide I have been calling you all day. Your automated service is like a robot getting it wrong over and over again. Then when she finally gives up there is a recorded message saying you can’t take calls, no reason, no alternative offered. Massive #customerexperience fail

• 
  My Hertfordshire (@MyHertfordshire) reported 52 minutes ago from Broxbourne District, England

  @AskNationwide customer services very helpful with helping me with my query which has been solved

• 
  AgentGrizzle ™ © (@AgentGrizzle) reported 58 minutes ago from Enfield Lock, England

  Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Professor Adam Taylor (@Adatomy) reported 1 minute ago

  In germany and cant use #visa cards to pay due to system failure. Not sure what thats about but thankfully had a small amount of cash or would be washing dishes. Waiter tells me its "europe-wide" issue? @AskNationwide any idea if this is a wider system issue or me specific 🤔

• 
  Chris Murray (@CJM1871) reported 3 minutes ago

  @AskNationwide Are you having issues with your app? Trying to register my account on a new device but it keeps crashing

• 
  Bec (@becclar15) reported 6 minutes ago

  @AskNationwide If I could apply online., I would. It’s asking for NW log in and account no ????

• 
  Sid **** knows what the numbers are about (@Sid50794535) reported 6 minutes ago

  @Loopify I tried to take £3k out of @AskNationwide same **** …

• 
  Benny (@wooshy90) reported 6 minutes ago

  @NerradSelims_91 @AskNationwide Hey @AskNationwide someone must be in the office by now, any update on problems with your app?🤔

• 
  Katherine Stead ❤️🌈 💙 (@katherine_stead) reported 7 minutes ago

  @AskNationwide Yes, it says “we seem to be experiencing some technical problems”. I’ve tried a number of times to make a payment online and keep getting this. K

• 
  #Dalekphobia a.k.a. #anti_Dalek_hatred tsar (@bindon) reported 16 minutes ago

  @AskNationwide The "new look" on the customer web portal is atrocious. You must create an option to keep the previous format permanently! I would switch banks, but I've been a customer for 40 years. Hopefully you will get over whatever it is ur design team are going thru & go back to how it was

• 
  Ⓒⓗⓐⓡⓛⓘⓔ Ⓜⓐⓨ (@charlottemyford) reported 17 minutes ago

  @AskNationwide trying to make payment to my catalogue and the funds are there but keeps declining. Do you know why this would be? (Any fake account offering help will be reported)

• 
  . (@RMcG1991) reported 18 minutes ago

  @AskNationwide New Customer opened account last week, can't set up a Payee because "you can't verify me" despite me having a card reader Now logged in today amd all my pending transactions are showing as pending and completed leaving me with over £300 missing. Whats going on? Terrible start

• 
  Darren Woods (@spinneywoods) reported 20 minutes ago

  @AskNationwide must say very unhelpful with a concern about my account not good customer service