Nationwide status: access issues and outage reports

Problems in the last 24 hours in Harlow, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Harlow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Harlow, England

Latest outage, problems and issue reports in Harlow and nearby locations:

• 
  Jeff Evans🇬🇧 (@JeffEnfield) reported 2 minutes ago from Enfield Lock, England

  @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

• 
  AgentGrizzle ™ © (@AgentGrizzle) reported 2 minutes ago from Enfield Lock, England

  @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

• 
  AgentGrizzle ™ © (@AgentGrizzle) reported 19 minutes ago from Enfield Lock, England

  Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

• 
  Linda Taylor (@Lindataylor2109) reported 28 minutes ago from Bishop's Stortford, England

  @AskNationwide I have been calling you all day. Your automated service is like a robot getting it wrong over and over again. Then when she finally gives up there is a recorded message saying you can’t take calls, no reason, no alternative offered. Massive #customerexperience fail

• 
  Ian Gate-Stone (@Ingatestonian4) reported 30 minutes ago from Brentwood, England

  @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

• 
  My Hertfordshire (@MyHertfordshire) reported 40 minutes ago from Broxbourne District, England

  @AskNationwide customer services very helpful with helping me with my query which has been solved

• 
  me through a lens (@me_throu_a_lens) reported 55 minutes ago from Enfield Lock, England

  @AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...

• 
  Angry (@Palouisea) reported 58 minutes ago from Enfield Lock, England

  @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan Raimes🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇮🇱 (@GrimUpNorth01) reported 5 minutes ago

  @AskNationwide very disappointed to find out this year I will not be receiving the fare share payment even though I have numerous accounts with you and been a loyal customer for many years. I now feel loyalty means nothing and will have to revaluate my position with you.

• 
  Amy Marie 🤍🖤 (@Missamypacey_93) reported 7 minutes ago

  @Paulaj1984 @AskNationwide It was my friend bank that was down . I had a panic as i seen it leave mine

• 
  Rachel Neighbour (@Rachey8807) reported 7 minutes ago

  @AskNationwide The banking app is down. All I’m getting is a white screen with the blue spinning circle. Any idea how long it will be down for? Thanks

• 
  Platinum Trophy 141 (@plattrophy141) reported 8 minutes ago

  @AskNationwide Hello, I ordered a credit card over 10 working days ago and I still haven’t received it. I start a new job on Monday which I need the card for to pay for travelling but now I won’t be able to get there because of your inadequate service. Trashy Bank

• 
  Martin Hepworth (@maxsec) reported 12 minutes ago

  @barneyc @AskNationwide Because egress etc all suck , hard to use , slow down aunt mable's ability to get at stuff UX mainly

• 
  Nick Clitheroe (@NickClitheroe) reported 15 minutes ago

  Hey @AskNationwide, your AI bot for customer service phone calls is dreadful. Get rid of it and just let us ring straight through to a human being please!

• 
  Eze Hive (@EzeHive) reported 18 minutes ago

  @AskNationwide closing an account for no reason, not responding to messages and now refusing to tell me where my money is is a big problem and fraud. Just because I ordered a new card. Urgently get back to me, I shouldn’t have to wait hours on a phone when you’ve taken my money

• 
  Kate (@katelallyx) reported 19 minutes ago

  @AskNationwide trying to move money from my current account, using card reader etc but getting 'we're experiencing a technical problem' - according to your website though 'services are working normally' ?

• 
  Jon B (@ozzybn1989) reported 19 minutes ago

  @AskNationwide We’ve instructed the Halifax to cancel the switch as the experience we’ve had with Nationwide over the last 10 days has been very stressful for her. She has dementia and it seems N’wide can’t offer support to someone with her needs. Thanks anyway.

• 
  kdb_suffolk 7/2% #Let them race #ClimateChange (@kdbsuff) reported 20 minutes ago

  @LloydsBank with increased profits at the expense of customers. Their corp direction belittles customer issues to "complaint or stfu". Just money grabbing and not sharing profits We're off to town shortly to open a new account with @AskNationwide and in a month move two more.