Nationwide status: access issues and outage reports

Problems in the last 24 hours in Harlow, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Harlow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Harlow, England

The most recent Nationwide outage reports came from the following cities: Great Dunmow.

City	Problem Type	Report Time
Great Dunmow	Transactions	12 days ago
Great Dunmow	Website	12 days ago
Woodford Green	Transactions	5 months ago
Woodford Green	Mobile App	7 months ago
Woodford Green	Transactions	8 months ago
Bishops Stortford	Login	10 months ago

Community Discussion

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Nationwide Issues Reports Near Harlow, England

Latest outage, problems and issue reports in Harlow and nearby locations:

• 
  me through a lens (@me_throu_a_lens) reported 1 minute ago from Enfield Lock, England

  @AskNationwide just been hung up on for asking a question..?!Normally good service but that’s shocking...

• 
  My Hertfordshire (@MyHertfordshire) reported 16 minutes ago from Broxbourne District, England

  @AskNationwide customer services very helpful with helping me with my query which has been solved

• 
  AgentGrizzle ™ © (@AgentGrizzle) reported 20 minutes ago from Enfield Lock, England

  Banked with @AskNationwide many moons ago. Seen in the news that they’re struggling to process payments - THIS CLOSE TO CHRISTMAS. They were a calamity then & it seems like nothing has changed. Join a challenger bank - they value your custom and offer excellent customer service!

• 
  Angry (@Palouisea) reported 23 minutes ago from Enfield Lock, England

  @AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help

• 
  Jeff Evans🇬🇧 (@JeffEnfield) reported 23 minutes ago from Enfield Lock, England

  @AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???

• 
  Ian Gate-Stone (@Ingatestonian4) reported 34 minutes ago from Brentwood, England

  @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

• 
  Linda Taylor (@Lindataylor2109) reported 41 minutes ago from Bishop's Stortford, England

  @AskNationwide I have been calling you all day. Your automated service is like a robot getting it wrong over and over again. Then when she finally gives up there is a recorded message saying you can’t take calls, no reason, no alternative offered. Massive #customerexperience fail

• 
  AgentGrizzle ™ © (@AgentGrizzle) reported 42 minutes ago from Enfield Lock, England

  @GavinCorrigan @AskNationwide Something fishy here. They can’t put money in, but are happy for it to come out? 🤔 This close to Christmas…when people get paid early to help cover the extra costs

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jul8 (@Jul806223479) reported 7 minutes ago

  @AskNationwide Are you having issues right now? I have tried to apply for a new product both on the app and desktop site and I get error messages.

• 
  kathleen reid (@independencekat) reported 10 minutes ago

  @AskNationwide couldnt get 2 separate payments through this morning to, two different companies. Used another card , different bank. No issues at all.

• 
  Georgina Grimwood (@_GeorginaMG) reported 12 minutes ago

  Hey @AskNationwide , this new “push notification” instead of payment due text message is useless and no way near as effective. Fix it please.

• 
  . (@RMcG1991) reported 15 minutes ago

  @AskNationwide New Customer opened account last week, can't set up a Payee because "you can't verify me" despite me having a card reader Now logged in today amd all my pending transactions are showing as pending and completed leaving me with over £300 missing. Whats going on? Terrible start

• 
  Cakecrumbs (@Cakecrumbs49) reported 15 minutes ago

  @AskNationwide Any news on when the St. Neots branch will be opening again? I have walked into town twice, last week (I think) and today, it was shut both times for maintenance. Your branches website says it is open!

• 
  OL (@LerryOwen) reported 16 minutes ago

  Hey @AskNationwide very disappointing you can’t open a ISA with yourselves online unless you’re an existing customer. Also very poor not to be able to transfer an existing isa in along with allowing this years allowance.

• 
  ourtrace89 (@ourtrace89) reported 16 minutes ago

  @AskNationwide are very close to losing me as a customer to renew my mortgage with them. Trying to set up the mortgage manager online and the only way I can do so is by calling them, calling into branch or by post! So frustrating!!!!!

• 
  Benny (@wooshy90) reported 19 minutes ago

  @NerradSelims_91 @AskNationwide Hey @AskNationwide someone must be in the office by now, any update on problems with your app?🤔

• 
  john tarrant (@johntarrant16) reported 21 minutes ago

  @AskNationwide Why will no one speak to me. You online banking is not working and no one in Nationwide cares.

• 
  Vivian Brickell (@TheOldDear) reported 23 minutes ago

  @AskNationwide I did. I tried again. That’s I was wondering if you’d been having IT problems.