Nationwide

Is Nationwide down in Ellesmere Port, Cheshire West and Chester, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ellesmere Port, Cheshire West and Chester, England 02/01/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Login (28%)

    Login (28%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Nationwide Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?

  • DawneDc Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England

    @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?

  • katemae324 Kate Mae (@katemae324) reported from Liverpool, England

    @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

  • diygolf John Pennington💙 (@diygolf) reported from Runcorn, England

    @AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • GuruGryff Ralf Bat 🦇 Dog & Margo (@GuruGryff) reported

    @AskNationwide That's not what the error says though, is it? It says it's due to an "unexpected technical error" not that it's unable to match the details. All the details are correct, and I have had to submit the CHAPS request now. But I suggest you pass this through to your technical team.

  • Jacklavery Jacqueline phillips (@Jacklavery) reported

    @AskNationwide my current account is showing on the app how do I access my credit card details

  • VinceAven Vince Aven (@VinceAven) reported

    @AskNationwide Sorry @Nationwide you can't give us nothing stop telling us to go to your website when you're offering nothing when you're offering us nothing answer that time to look elsewhere.

  • satnammann5 satnam mann (@satnammann5) reported

    @AskNationwide In the space of 45 minutes I have received contact from one other person who is also going through similar issues with you. Let’s see how many others are in the same boat

  • Sandgrounder2 Sandgrounder2 (@Sandgrounder2) reported

    @AskNationwide Hi, wife now very upset with you. She opened a Flex Account last week on my advice (I've been with you for years with no problems until now) but you have just told her you've blocked her account and she has to contact the Fraud team??? What on earth is going on?

  • RockingMikey81 🏴󠁧󠁢󠁥󠁮󠁧󠁿Mikey🇬🇧 (@RockingMikey81) reported

    @AskNationwide Thanks, i was actually having trouble with the website not the card reader itself.

  • ellychang88 Elly Chang (@ellychang88) reported

    @AskNationwide I just tried to log online to my bank account. I'm getting error experiencing problem.

  • lh1293 lorna hargreaves (@lh1293) reported

    @AskNationwide Hi, how do i access that chat please? There no option on the link that i was given. Thanks

  • _RichAbs richabr (@_RichAbs) reported

    @AskNationwide how do I transfer my existing nationwide ISA to another nationwide ISA? I have searched the web site and failed to find a description of the process. Thx!

  • owaink Owain Kimber (@owaink) reported

    @AskNationwide 2/2 Utility providers only allow access to their bills via user names + passwords. Paper copies are just ad easily stolen through the post 🤦