Nationwide

Is Nationwide down in Ellesmere Port, Cheshire West and Chester, England?

No problems detected

If you are having issues, please submit a report below.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ellesmere Port, Cheshire West and Chester, England 11/27/2025 01:50

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (25%)

    Website (25%)

  3. Transactions (9%)

    Transactions (9%)

  4. Login (6%)

    Login (6%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?

  • katemae324 Kate Mae (@katemae324) reported from Liverpool, England

    @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

  • diygolf John Pennington💙 (@diygolf) reported from Runcorn, England

    @AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?

  • DawneDc Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England

    @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Joe37705923 Joe Mezz (@Joe37705923) reported

    @AskNationwide I have done before and it resolved the issue, it's just a bit annoying to setup the card again. Any other ways or is that the only way?

  • ShivviTaylor Siobhan Taylor (@ShivviTaylor) reported

    @AskNationwide absolutely shocking service from yourselves! Applied for a mortgage on 8th March and documents are still to be reviewed and have been told you're on a 5 day turn around. Constantly have the phone put down on me and told to call back another day after 4pm!

  • ole7070 Stevie (@ole7070) reported

    Hi @AskNationwide I've been waiting 10 weeks now to get storm damage fixed through our house insurance. Can you advise when contacting @financialombuds should my complaint be against @rsagroup who underwrite or the policy supplier? Customer service has been utterly dismal

  • PottieSkippen Cam (@PottieSkippen) reported

    @AskNationwide I would give you minus 5 stars if I could. Abhorrent customer service and I will never use you again. You are a disgrace

  • beautybrowderby Banksy (@beautybrowderby) reported

    @AskNationwide I went into one of your branches today and asked to deposit money into my husband’s current account with you and was told that you no longer accept cash deposits over the counter? Yet your website says it does!

  • DannyLee1980 Danny Smith (@DannyLee1980) reported

    @AskNationwide I am aware of this, I took a 6 month one because I was furloughed then laid off, I am still jobless tried every possible route to get back in to work so I can support my family. Because I was facing a hard time I didn't meat the criteria for the loan term to be extended.

  • ClanDucks Duck (@ClanDucks) reported

    @AskNationwide I switched bank account and forgot I would instantly lose access to my nationwide account. Is there any way I can view the transactions from the last month?

  • Joe37705923 Joe Mezz (@Joe37705923) reported

    @AskNationwide I have reinstalled the app and logged in but my transactions and money still haven't updated. Any way to resolve this issue?

  • theresadendy tdendy (@theresadendy) reported

    @AskNationwide please can you reinstate your secure messaging service. Webchat is painful. It’s time consuming and on most occasions has not resolved the issue. Secure messaging was time as efficient and nearly always allowed me to sort things out without having to call.

  • uknickand Nick Anderson (@uknickand) reported

    @AskNationwide any news of increasing savings interest rates? Your site still says working on it. Any dates yet? Looking for increase in junior isa as competitors much better rates. I’ve already moved my savings away.