Is Nationwide down in Ellesmere Port, Cheshire West and Chester, England?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (52%)
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Website (21%)
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Transactions (12%)
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Login (9%)
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Transfer (6%)
Community Discussion
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Nationwide Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
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John Nugent
(@PennyArcade777) reported
from
Runcorn, England
@AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.
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Bubbles
(@randombbubbles) reported
from
Liverpool, England
@AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?
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Kate Mae
(@katemae324) reported
from
Liverpool, England
@AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke
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John Nugent
(@PennyArcade777) reported
from
Runcorn, England
@AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?
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Bubbles
(@randombbubbles) reported
from
Liverpool, England
@AskNationwide My internet is working fine for everything else and I restarted my phone & it still won't work
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Dawne Cooper 💙
(@DawneDc) reported
from
Birkenhead, England
@AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?
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John Pennington💙
(@diygolf) reported
from
Runcorn, England
@AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Sue Jamieson
(@SouthDevonSue) reported
@AskNationwide Hi it wd be helpful to advise new members to leave 7 working days before trying to set up #onlinebanking for new A/C. It wd've saved me 26 mins on phone tonight to CS (who knew this condition) plus time wasted trying to register. Not a great start to my Account.
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John david Gallagher
(@JohndavidGalla2) reported
@AskNationwide Having problem accessing the app.
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Beckski
(@Beckski94) reported
@AskNationwide Hi is there a way to access full bank statements through the app? I need my latest 2 statements.
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Sue Jamieson
(@SouthDevonSue) reported
from
Mevagissey, England
@AskNationwide Thanks India but how should I have been informed if not by the letter inviting me to register for online banking? Was I the only new customer not informed 🤔 pls explain.
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wes
(@wozeruk) reported
@AskNationwide Not good enough this has happened 3 times in the space of of A couple of months. I love the customer service at this bank but your technical issues need addressing I don’t feel like Am a secure customer
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katie
(@khlrosie2012) reported
@AskNationwide Already logged a complaint but it won't help because this payments issue keeps happening, so until you actually fix it then myself and all your other customers will continue to suffer.
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Alex
(@Bublincum) reported
@AskNationwide What would be the point making a complaint to the very place that has the problem. To receive a copy and paste reply with nothing actually getting done about it? For me? With that logic we really are doomed
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🇪🇺 Kearn Grisdale 🇪🇺
(@KearnMG) reported
@AskNationwide Hi Dominika, Just to clarify. What your saying a customer should do when they receive a call from Nationwide. Is go twitter/facebook etc and ask if Nationwide is calling? Does your assistant stay on the line while the customer waits for a response?
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Bob Goblin
(@fasterpussycat9) reported
@AskNationwide Again!! I got fined £100 from the NHS prepayment because of technical issues. Who do I talk to about being reimbursed?
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katie
(@khlrosie2012) reported
@AskNationwide Oh yes, everything is now working normally until next payday when the problem will happen again!! It's honestly not good enough and your pathetic robotic responses to your customers genuine concerns is downright despicable.