Nationwide

Is Nationwide down in Ellesmere Port, Cheshire West and Chester, England?

Some problems detected

Users are reporting problems related to: website, mobile app and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ellesmere Port, Cheshire West and Chester, England 02/09/2026 15:35

February 09: Problems at Nationwide

Nationwide is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (27%)

    Login (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

  • DawneDc Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England

    @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?

  • diygolf John Pennington💙 (@diygolf) reported from Runcorn, England

    @AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations

  • katemae324 Kate Mae (@katemae324) reported from Liverpool, England

    @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • megaancharman megan (@megaancharman) reported

    @AskNationwide please help

  • MJeffery96 Matthew (@MJeffery96) reported

    @AskNationwide if you want current account don’t go with Nationwide. Withhold money on pending transactions, meaning you don’t have access to your money. Meaning I don’t have my money for food! I am looking at other places to bank with!

  • sxrxhjx sarah 🌻 (@sxrxhjx) reported

    @AskNationwide Hi, how can I view the payment reference for a payment into my account? I need the unique reference to verify a payment has gone into my account (for another website)

  • funmarshmallow8 thehappymarshmallow (@funmarshmallow8) reported

    @AskNationwide Hi, we still haven't had this problem fixed. 30hrs trying to keep a baby warm with no heating, cooker or hot water isn't easy when it's snowing outside. Yesterday we used the library to keep warm but we don't have that option today.

  • Robert15894656 Robert (@Robert15894656) reported

    @AskNationwide Thank you Jordan. It might be an idea to state no service on Sundays at the beginning of your long voicemail.

  • IllIllll IllIllll (@IllIllll) reported

    @AskNationwide Are they all on holiday? Surely, it's an easy fix as it used to work fine before one of their stupid updates!

  • jonoparton Jonathan Parton (@jonoparton) reported

    @AskNationwide meant to try to switch my flexaccount to flexplus but think it’s opened me a new account - please can you help?

  • kickestar kicker (@kickestar) reported

    @AskNationwide It's not unusual activity though. Once again. I have recurring payments with a company. I have lost access to my account and they are not helping so I want to block any future payments. I don't understand why this is so complicated

  • dohrty_ ً (@dohrty_) reported

    @AskNationwide i need help recovering my customer number, sent a dm :)

  • zark875 David (@zark875) reported

    @AskNationwide I have been waiting eight days for a replacement card reader ordered via Internet banking. Is there a supply issue?