Nationwide

Is Nationwide down in Ellesmere Port, Cheshire West and Chester, England?

Some problems detected

Users are reporting problems related to: website, login and mobile app.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ellesmere Port, Cheshire West and Chester, England 02/01/2026 13:40

February 01: Problems at Nationwide

Nationwide is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Login (28%)

    Login (28%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

  • diygolf John Pennington💙 (@diygolf) reported from Runcorn, England

    @AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide My internet is working fine for everything else and I restarted my phone & it still won't work

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.

  • DawneDc Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England

    @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

  • katemae324 Kate Mae (@katemae324) reported from Liverpool, England

    @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Carlielouiseho1 carlielouisehome (@Carlielouiseho1) reported

    @AskNationwide Not for that account, when I log in, it only shows my savings and ISA

  • CharleyLewis95 Charley Lewis (@CharleyLewis95) reported

    @AskNationwide @MattiBeaut @AskNationwide got the same issue! Starting to become a joke now..

  • GonzaJA99 JGA (@GonzaJA99) reported

    @AskNationwide It isn’t obvious from you website or app which are the member only products. Are there any?

  • Alexcrofty2000 Alex Croft (@Alexcrofty2000) reported

    @AskNationwide I'm having problems using my account to pay for items. It keeps saying my bank can't be identified or that you are having technical difficulties when I try and do bank transfers.

  • KevanRamsdale kevan ramsdale (@KevanRamsdale) reported

    @AskNationwide Dictating the terms by which you provide a service breaches S29 P2a & 5a EA2010, i don't need any further prima facie evidence but i do my data #disabledhatecrime #DPA2018breach need a call from head of legal as this #disabledhatecrime is to be pursued due repeated breaches!

  • _JamesFinegan James Finegan (@_JamesFinegan) reported

    @AskNationwide hi, I currently have a help to buy isa with you but I'm looking at opening a LISA, do Nationwide offer this or will I need to look elsewhere?

  • Victori10090069 Victoria Scott (@Victori10090069) reported

    @AskNationwide I was told there would be a 10 minute wait when I called. I have now been on hold for 38 minutes with no idea how much longer... Really disappointing service.

  • dennis1a1 Adam Dennis (@dennis1a1) reported

    @AskNationwide Afternoon. Please can I ask what time the cut off is for same day transfers on a CHAPS payment made online? I know that they can only be done on working days. Thank you

  • ActiveKritizen Kath Maguire (@ActiveKritizen) reported

    @AskNationwide @EnglandFootball Wtf? This what you are doing with my savings?

  • Zeph74 Steve (@Zeph74) reported

    @AskNationwide We're Sorry there's a technical problem