Nationwide

Is Nationwide down in Ellesmere Port, Cheshire West and Chester, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ellesmere Port, Cheshire West and Chester, England 01/17/2026 07:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (32%)

    Mobile App (32%)

  2. Website (28%)

    Website (28%)

  3. Login (21%)

    Login (21%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?

  • DawneDc Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England

    @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?

  • katemae324 Kate Mae (@katemae324) reported from Liverpool, England

    @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

  • diygolf John Pennington💙 (@diygolf) reported from Runcorn, England

    @AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Richardmcfc Richard Carter (@Richardmcfc) reported

    @AskNationwide Yet you ignore Apple users and refuse to help and just blam it on Apple and say your doing nothing to update your app to be used on this platform. Thanks for nothing.

  • TheArabStat The Arab Stat (@TheArabStat) reported

    @AskNationwide Great stuff, thanks. Also, if I’d like to borrow more against the property further down the line - would that incur any penalties?

  • Vixtert Victoria taylor (@Vixtert) reported

    @AskNationwide Hi, I need a bank statement from December 2019. I can't seem to access anything further than 15 months ago. Please can you help?

  • Aaronrutter9 Aaaron (@Aaronrutter9) reported

    Was told on live chat that I’d recieve a new card reader within the next five working days. Still hasn’t came through the post @AskNationwide

  • dustybaws Trish Lilley (@dustybaws) reported from Newburn, England

    @AskNationwide Is there a problem with the online banking app?!?

  • Richardmcfc Richard Carter (@Richardmcfc) reported

    @AskNationwide Goodbye nationwide. You’ve ignored Apple users for nearly two weeks. I’ve now changed banks and won’t be back. Disgraceful service and refuse to help

  • CathGlad Catherine Gladwyn (@CathGlad) reported

    @AskNationwide It's not in your terms and conditions to block accounts every six months when people try and spend their money and go successful through your security checks. Utter nonsense, not cool story.

  • _johangant ➡️ Johan Gant (@_johangant) reported

    @AskNationwide is your digital banking service okay today? My OTP code took 10 mins to deliver by SMS, now been over 30 mins with nothing. Email the same. It's a poor customer experience compared to other banking vendors... maybe invest in improving it?

  • jonahgregory_ Jonah Gregory (@jonahgregory_) reported

    @AskNationwide I believe Im being charged twice for a transaction which has caused my account to go into minus numbers despite not having an overdraft. Any help would be appreciated.

  • PJ53DG Phil Jerome (@PJ53DG) reported

    @AskNationwide Are there any current issues with making card payments via Visa Debit from FlexAccount as I am having problems with some online transactions?