Nationwide

Is Nationwide down in Ellesmere Port, Cheshire West and Chester, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ellesmere Port, Cheshire West and Chester, England 02/03/2026 22:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (28%)

    Login (28%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Nationwide Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

  • DawneDc Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England

    @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • DiggensAlfie Alfie (@DiggensAlfie) reported

    @AskNationwide I am just turning 18 and about to access my child trust fund. To access it I need a letter addressed to me in the last 6 months which has my name, address, and account number on the letter. Is there anything you can send to me which has this on it?

  • ellychang88 Elly Chang (@ellychang88) reported

    @AskNationwide cannot seem to login to internet bank. Getting multiple sms but cannot login.

  • BillV0207 Bill (@BillV0207) reported

    @AskNationwide Sorry, but when you undertake to respond to customer’s comments within seven days Nationwide digital support, we would expect more than an automated “thank you for your feedback” message.

  • lindseylamont2 Lindsey Lamont (@lindseylamont2) reported

    @AskNationwide do you issue cash cheques?

  • britacey Brian Cook (@britacey) reported

    @AskNationwide I have rearranged the date on my mortgage payment due to a change of jobs, had a confirmation letter. You've taken it on the old date. I am now on hold with cust service for 30 mins. I need a refund TODAY You've taken payment now without authorisation

  • robotpinemarten Dino is tired (they/ them 💙❄️🐑🏳️‍🌈🏳️‍⚧️) (@robotpinemarten) reported

    @AskNationwide When I spoke to NW customer service last week they couldn’t see what the issue was

  • DiggensAlfie Alfie (@DiggensAlfie) reported

    @AskNationwide Yes I believe so. I have the app and I am logged on to my account currently on the website

  • CupcakeJoanne Jo (@CupcakeJoanne) reported

    @AskNationwide It's damaged. He's just tried ringing the number we found on the website (hence my deleting my tweet) but it was closed. Is this the best way, to try again tomorrow?

  • Mary_Harvey Mary-Elizabeth (@Mary_Harvey) reported from Margate, England

    @AskNationwide Have a very simple question to ask, which doesn't feature on your website or on telephone options. How do I get an answer seeing as you closed my branch last year? #nationwide

  • SocialHermitCal Cal Desmond-Pearson (The Social Hermit) (@SocialHermitCal) reported

    @AskNationwide Still no further forward. Your advisor Lauren tried to help but..