Nationwide

Is Nationwide down in Ellesmere Port, Cheshire West and Chester, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ellesmere Port, Cheshire West and Chester, England 02/10/2026 04:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (27%)

    Login (27%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Nationwide Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

  • diygolf John Pennington💙 (@diygolf) reported from Runcorn, England

    @AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.

  • katemae324 Kate Mae (@katemae324) reported from Liverpool, England

    @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

  • DawneDc Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England

    @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide My internet is working fine for everything else and I restarted my phone & it still won't work

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • FanofGodfather The Boss (@FanofGodfather) reported

    @AskNationwide Hi I've opened an account but couldn't provide a copy of my ID as no camera on my pc, can I upload it once when I can login to the account or is it possible to do it via the banking app ? Thanks

  • kyriacou1 julie kyriacou (@kyriacou1) reported

    @AskNationwide absolutley appauled at how nationwide have treated my daughter today, failed her when she needs the support the most getting ready to head to university and failed by the bank she's been with for 6 years what happened to customer service #@AskNationwide

  • wickedraver caroline (@wickedraver) reported

    @AskNationwide Can't access my account online to report some transactions I can't explain. Phone lines are closed too . What else can I do

  • leadbyfllw fllw2lead - https://rb.gy/tc4egt (@leadbyfllw) reported

    @AskNationwide Nick, I'm not holding out for much. Already been given pretty daft, unhelpful responses. You can check with reference 00003960252. Tired of the rubbish. Clearly, customer protection isn't part of your offering.

  • lizmelles Liz Riddell (@lizmelles) reported

    @AskNationwide I contacted you Friday to get access to my mortgage online, was due an email / text Saturday, not received anything. Can you assist?

  • leadbyfllw fllw2lead - https://rb.gy/tc4egt (@leadbyfllw) reported

    @Visa & @AskNationwide between these two, completely useless! No customer protection at all, dump them as soon as you get the chance. They're in cahoot with dodgy merchants to fleece customers. Flaming useless, shoddy service, zero customer protection.

  • kbragger92 katie (@kbragger92) reported

    @AskNationwide hi, I'm wondering If you can help me I'm awaiting a payment of a company and they've asked me for the IBAN number and SWIFT number. Can you help please. Katie

  • gandybjs loadsa (@gandybjs) reported

    @StarlingBank hi. @AskNationwide have told me PTSD isn't a good enough reason to recieve help on their overdraft. What can you do to help a hero in the community? @MetroUK is following my story

  • chrisbarialewis Chris Baria-Lewis (@chrisbarialewis) reported

    @AskNationwide Hi there, a Nationwide customer sent me a payment at 8:30pm and still hasn’t reached my account. Concerned as it was a sale of an item. Are there problems with payments at the moment?

  • gandybjs loadsa (@gandybjs) reported

    @firstdirect hey. So I hate @AskNationwide because they think PTSD isn't a good enough reason to help with my overdraft. I see you offer 0% on overdrafts of £250 and less. Would you consider helping a new customer so he can pay of the debt?