Nationwide

Is Nationwide down in Ellesmere Port, Cheshire West and Chester, England?

No problems detected

If you are having issues, please submit a report below.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ellesmere Port, Cheshire West and Chester, England 01/04/2026 20:35

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (38%)

    Mobile App (38%)

  2. Website (25%)

    Website (25%)

  3. Login (19%)

    Login (19%)

  4. Transactions (15%)

    Transactions (15%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide My internet is working fine for everything else and I restarted my phone & it still won't work

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?

  • diygolf John Pennington💙 (@diygolf) reported from Runcorn, England

    @AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations

  • DawneDc Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England

    @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.

  • katemae324 Kate Mae (@katemae324) reported from Liverpool, England

    @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ClaireC11152715 cni (@ClaireC11152715) reported

    @AskNationwide is the app down.. Says it cant show all my accounts at the moment??

  • AnneBrookeBooks Anne Brooke (@AnneBrookeBooks) reported

    Have asked @AskNationwide which of my 2 freelance businesses they object to, or if it's perhaps one of my two employers they don't like. Or if perhaps I've made some other terrible error when running my bank account as acceptable under UK law ... Just saying.

  • uncleplug JT (@uncleplug) reported

    @AskNationwide You already have our details on file with an open complaint. My wife is in tears because of the anxiety and distress you’ve caused us. You’ve had every opportunity to sort our issues before now but you decided to hide behind process in the hope it would cover your incompetence.

  • Lady_greentea Kathy (@Lady_greentea) reported

    @AskNationwide is there an issue with card payments as won’t work with iPhone. Rebooted and still no joy

  • Charles123Nicky Nicky Charles (@Charles123Nicky) reported

    @AskNationwide Hi, i need to replace my card contactless not working. What’s the best process to replace card

  • JamesSn36771342 James Snow (@JamesSn36771342) reported

    @AskNationwide Hi Anna, tried that and it’s the same problem. I can’t be the only person having this issue - I dare say you have lost business as a result.

  • markpounder72 mark pounder (@markpounder72) reported

    @AskNationwide hi trying to make loan application, says due to technical issues unable to complete. The offer I have is only valid today, what time counts as today

  • JessGoyder Jess Goyder (@JessGoyder) reported

    @AskNationwide Thanks. I always log out and shut it down. I’m going to need to delete it and reinstall. It seems to happen every week these days.

  • kdb119 Tennis Watcher (@kdb119) reported

    @AskNationwide Thanks for your prompt reply, but I have to say that is very disappointing to hear you are not even considering providing this. Especially during a pandemic, it seems a bizarre lack of foresight and appreciation of customer service.

  • loulah79 Louise (@loulah79) reported

    @AskNationwide hi, how would my husband be able to add me to his current account? Your website says to go to branch but we don't want an unnecessary journey. Last time I asked you weren't adding people, so wondered if this had been updated. Thanks