Nationwide

Is Nationwide down in Ellesmere Port, Cheshire West and Chester, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ellesmere Port, Cheshire West and Chester, England 02/12/2026 05:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Login (28%)

    Login (28%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (11%)

    Transactions (11%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?

  • DawneDc Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England

    @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

  • diygolf John Pennington💙 (@diygolf) reported from Runcorn, England

    @AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.

  • katemae324 Kate Mae (@katemae324) reported from Liverpool, England

    @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide My internet is working fine for everything else and I restarted my phone & it still won't work

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • KMGrace9 Kieran Grace (@KMGrace9) reported

    @AskNationwide Apple Pay wants CVV number to get access to that card when recovering via iCloud backup, would customer services help me with this?

  • davidki98997331 david king (@davidki98997331) reported

    @AskNationwide we have been waiting since 8th Jan for a FlexPlus insurance claim to be reviewed. Being told we are still in the queue and it 'might' be looked at in the next week. Poor service as we are well over £1000 out of pocket.

  • KMGrace9 Kieran Grace (@KMGrace9) reported

    @AskNationwide any way to access my money on a Sunday without card or Apple Pay? I discovered my cards where destroyed when I recovered my wallet from the train station, I declared cards lost via the app.

  • emmaroo74 Emma Smith (@emmaroo74) reported

    @AskNationwide how do I close current account. Looked on website and can’t see any info. Thanks

  • marionpfallon Marion Fallon #TakeBackBritain (@marionpfallon) reported

    @AskNationwide I’m hacked off & annoyed that for the 2Nd time topping up my #Greggs App, you block my card?😮😱 No idea why you do this, but unhappy about it, a measly £5

  • Pjd7Paul Paul Davies (@Pjd7Paul) reported

    @AskNationwide Just tried logging into online banking via phone and PC and it appears all my login details have been reset and I have to set it all again. Any explanation why?

  • farbenstau Stefan Baur (er/ihm; he/him) 3 * 💉 (@farbenstau) reported

    @hillsy @AskNationwide In Germany, there's Kelber's Law - "Whenever something reasonable is claimed to be impossible due to data protection reasons, it is NOT due to data protection reasons." There should be a similar law for IT security, I think. (U. Kelber is the federal data protection commissioner)

  • eleanor_morton Eleanor Morton 埃莉诺 (@eleanor_morton) reported

    Having a really sh*t weekend with #dcfc losing to F*rest my phone knackered & all my banks/credit card companies being useless apart from @AskNationwide But not as bad as my partner who fell, concussed & first aiders told by ambulance service they'd have to take him to hospital

  • FairlyLocal_Ali Ali Harrison ψ (@FairlyLocal_Ali) reported

    @AskNationwide my debit card has stopped working in stores. I can still use Apple Pay and I can use it online, so why doesn’t it work in store?

  • chrishatton4 chris hatton (@chrishatton4) reported

    @AskNationwide help! British airways have taken £660 from my bank, I can't get hold of anyone from there, and Nationwide don't have there call centres open, am I going to just have to wait till tomorrow to try and get my money back?