Nationwide

Is Nationwide down in Ellesmere Port, Cheshire West and Chester, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ellesmere Port, Cheshire West and Chester, England 01/19/2026 16:45

January 19: Problems at Nationwide

Nationwide is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (32%)

    Mobile App (32%)

  2. Website (28%)

    Website (28%)

  3. Login (21%)

    Login (21%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?

  • katemae324 Kate Mae (@katemae324) reported from Liverpool, England

    @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?

  • diygolf John Pennington💙 (@diygolf) reported from Runcorn, England

    @AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations

  • DawneDc Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England

    @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide My internet is working fine for everything else and I restarted my phone & it still won't work

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • chantellejade93 chantellejadee (@chantellejade93) reported from Derbyshire, England

    @AskNationwide hi I’m due my UC payment today and it’s normally in by now? Is the payments down again?

  • CbBrudenell Charlie (@CbBrudenell) reported

    @AskNationwide is there an issue with payments clearing? Usually in at 0030 but nothing as of yet. I’ve never known anyone to have as many issues as you do.

  • Mikeyvex81 MikeyMoo (@Mikeyvex81) reported

    @Claire11152715 @AskNationwide Never had an issue. Has always been in right after midnight but today is odd. There's a problem obviously

  • CaraWilliams09 Cara Willams (@CaraWilliams09) reported

    @AskNationwide Are you guys still saying there isn’t an issue ? Has any payments been processed yet?

  • astroangelxo angel (@astroangelxo) reported

    @Claire11152715 @AskNationwide Their system is definitely down again, but instead of just holding their hands up, apologising and admitting it they are trying to play it off to everyone. Terrible service, at least be direct with those using it!

  • Charliefarliela Charlie H (@Charliefarliela) reported

    @AskNationwide And there we are...a robotic response. Mike people like myself are vulnerable and have special needs, the uncertainty and robotic replies are making things worse. Please can someone at nationwide just be honest and acknowledge there's an issue.?

  • Fartohot666 Scott stevens (@Fartohot666) reported

    @AskNationwide I see lots of people asking if there is an error in payments and you telling people no issues there must be my wages have not gone in always in by 00.30 at the latest

  • Paul96626327 Paul (@Paul96626327) reported

    @AskNationwide everyone having the same problem not received there money. There is obviously an issue Kyle so stop lying because as customers we have a right to know.

  • nixynoo82 🌛🦋 MissNixynix🦋🌜 (@nixynoo82) reported

    @Claire11152715 @AskNationwide There is an issue but they keep saying the same thing over and over, even with all the tweets!!

  • JulieLunk2 Julie Lunk (@JulieLunk2) reported

    @AskNationwide @astroangelxo There is absolutely no point in asking them, because Kyle, Mike, Nicole and Aunty Petunia on Penny Lane will all give you the same blanket response, deny there’s an ISSUE, and bury their heads in the sand…