Nationwide

Is Nationwide down in Ellesmere Port, Cheshire West and Chester, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ellesmere Port, Cheshire West and Chester, England 02/02/2026 08:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Mobile App (28%)

    Mobile App (28%)

  3. Login (28%)

    Login (28%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Nationwide Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

  • diygolf John Pennington💙 (@diygolf) reported from Runcorn, England

    @AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations

  • DawneDc Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England

    @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?

  • katemae324 Kate Mae (@katemae324) reported from Liverpool, England

    @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • pattayarangers Robert Denham (@pattayarangers) reported

    @AskNationwide Absolute rubbish. You are not here for anyone. I spoke to 9 NW " customer service agents " last week, and no support at all. Awful organisation.

  • steveredm Steve (@steveredm) reported

    @AskNationwide is your mobile app having issues? Open it up stuck on "talking to Nationwide" with a spinning circle. Latest version of iOS, please help

  • BTC_SinghKhalsa BTC Singh (@BTC_SinghKhalsa) reported

    @AskNationwide This was sent to my own Starling account within the UK. Payment was sent but never received and I called about this and its an error on your part I was told. When will I receive my money because I have bills to pay?

  • TheMusicalMumma Hayley (@TheMusicalMumma) reported

    @AskNationwide Hi, I’m trying to cancel my home insurance online but keep getting an error message - can you help?

  • MrMilliiaan_ Manny (@MrMilliiaan_) reported

    @AskNationwide fix your app.

  • NnMonky Craig (@NnMonky) reported

    @AskNationwide I’m on ios15.1 and the app is stuck on “Talking to Nationwide” please fix this!

  • Zsaszzles 👁️Zazz👁️ (@Zsaszzles) reported

    @AskNationwide just went to check my accounts and they've vanished, please help as I'm really concerned

  • _Jessica_Knight 🦋Jessica 🦋 (@_Jessica_Knight) reported

    @AskNationwide Hi I was wondering if you could help, I Can't make payments even though I have the money in the account.

  • jaymorrell Jay Morrell (@jaymorrell) reported

    @AskNationwide I wasn’t aware of this issue and from what I’ve seen on line neither is a lot of your online phone users. May I suggest an email drop to all to explain this situation as like myself, people will be in the dark and complaining. Thanks

  • mariano_randon maraneto (@mariano_randon) reported

    Something I’ve learned in the past 6 months is that even thou you think you have everything ready for a mortgage application @AskNationwide will make your life miserable with unreasonable requests. Impossible to speak with someone human about this with @AskNationwide.