Nationwide

Is Nationwide down in Ellesmere Port, Cheshire West and Chester, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ellesmere Port, Cheshire West and Chester, England 01/02/2026 17:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.

  • katemae324 Kate Mae (@katemae324) reported from Liverpool, England

    @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?

  • DawneDc Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England

    @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

  • diygolf John Pennington💙 (@diygolf) reported from Runcorn, England

    @AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • BWFC1982 Chris (@BWFC1982) reported

    @AskNationwide I do but I don't have access at this moment in time. Can you help me?

  • bchypnotherapy Becky Armstrong-Corbett (@bchypnotherapy) reported

    @AskNationwide Your website says you can ring until 6pm. Which isn’t true. You don’t take calls after 5pm. How do you expect working people to ring you when they work until 5pm?

  • nlieck Norbert Lieckfeldt 💙 (@nlieck) reported

    @AskNationwide In that case I'd suggest updating your help page.

  • mjj1286 Matt Johnson (@mjj1286) reported

    @AskNationwide Yes, tried making payments with other payment methods (e.g. Nationwide credit card, etc) but not working either. Am retrying one payment with another card so will see if it works. Re.sending a new debit card out, what's the number to call? Thought this was done automatically?

  • bchypnotherapy Becky Armstrong-Corbett (@bchypnotherapy) reported

    @Frankie44444 @AskNationwide They don’t want to help first time buyers either because their poor little fingers can’t work past 5pm.

  • 0Calleaz Dave Callear (@0Calleaz) reported

    @AskNationwide my wife has intermittent issues with your phone app , what do you suggest to resolve this? I however have never had any problems!

  • BearmanJemma Jemma Bearman (@BearmanJemma) reported

    @AskNationwide I need to transfer some money but the App is not coming up properly, there’s just a blurry picture of some trees. Are there any issues at the moment?

  • offbrandbeanz beanhead (@offbrandbeanz) reported

    @AskNationwide Hey! I have applied for a FlexOne card and I just got sent my customer number. Can I create an account on the mobile app yet or do I need to wait until the card and PIN arrive?

  • cabdik333 khalid (@cabdik333) reported

    @AskNationwide i have deposited some money in my account by using atm it was 10 jul 16:03 but when i log in the app and try to see if the money is there There is nothing

  • bchypnotherapy Becky Armstrong-Corbett (@bchypnotherapy) reported

    @AskNationwide seems their mortgage application lines are only open when everyone is at work. My son can’t have his phone at work. Guess when the lines are open 9-5. Unbelievable joke. He’s finished by 5.15. No online chat no help for working people after they finish work. Jeez.