Is Nationwide down in Ellesmere Port, Cheshire West and Chester, England?
Some problems detected
Users are reporting problems related to: mobile app, login and website.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Nationwide
Nationwide is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (36%)
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Login (27%)
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Website (25%)
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Transactions (9%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England
The most recent Nationwide outage reports came from the following cities: Liverpool and Wallasey.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Mobile App | |
| Wallasey |
Mobile App | |
| St Helens |
Transfer | |
| Chester |
Login | |
| Liverpool |
Mobile App | |
| Liverpool |
Transactions |
Community Discussion
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Nationwide Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
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Bubbles
(@randombbubbles) reported
from
Liverpool, England
@AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?
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John Nugent
(@PennyArcade777) reported
from
Runcorn, England
@AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.
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John Nugent
(@PennyArcade777) reported
from
Runcorn, England
@AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?
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Kate Mae
(@katemae324) reported
from
Liverpool, England
@AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke
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John Pennington💙
(@diygolf) reported
from
Runcorn, England
@AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations
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Dawne Cooper 💙
(@DawneDc) reported
from
Birkenhead, England
@AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Nigel Penton Tilbury
(@nigelpt) reported
@AskNationwide Can you kindly tell me why..... 1- My online account KEEPS logging off when ever I select different accounts and expects me to log in AGAIN? 2- There are NO secure message services to contact you privately? Before you say it, 3 different browsers all caches clear
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langtoftlad
(@langtoftlad) reported
@AskNationwide After many years as a customer, think my time is coming to an end. Their latest payment rejected (for my security benefit) has cost me an airline seat upgrade. Not their fault of course but why only Nationwide block my payments 🤔.
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FullSend
(@FullSen70316301) reported
@AskNationwide these people have mugged me off made me wait a month for a complaint not got back to me then I phone up and get cut off half way through and asked for compo she wasted half hour of my time to say no we can’t give compo disgusting service and staff #badservice
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James Hall🇺🇦🇺🇦
(@JamesHa72120811) reported
@AskNationwide I only have the mortgage ref. They REFUSE to give me the complaint ref. You will now tell me (as you have 18 times already) that without the ref you can't access secure information. This is my catch 22 life!!!
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Emma Louise Sanders
(@EmmaEssexSander) reported
@AskNationwide Where can I find live chat? Is it on the app? I’ve just gone onto the website and can’t see anything on there.
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milly mandy
(@jw11home) reported
@AskNationwide My partner has now done this he is an HSBC customer and using the mobile app this wasn't a problem for him. Seems crazy Nationwide expect you to have card reader with you all the time.
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James Hall🇺🇦🇺🇦
(@JamesHa72120811) reported
Please, Chris Rhodes at @askNationwide, we are desperately begging for help. We are about to lose everything because of lies & mistakes from Nationwide. No one in Mortgages knows how to help, so they just lie to us and say wait 56 days for the outcome of the investigation. HELP!
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Benjamin Green
(@greenbenjamin) reported
@AskNationwide Hi - I keep getting a ‘Service unavailable due to technical issues’ on my iOS app - the website says everything is working though - is there a problem somewhere? Thanks!
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Joycey
(@pauldevine1986) reported
@AskNationwide Be lovely if somebody just answers the phone gone through the auto service I've mentioned dispute been on hold now 51 minute no answer JOKE
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James Hall🇺🇦🇺🇦
(@JamesHa72120811) reported
Please, @girlfromafrica at @askNationwide, we are desperately begging for help. We are about to lose everything because of lies & mistakes from Nationwide. No one in Mortgages knows how to help, so they just lie to us and say wait 56 days for outcome of the investigation. HELP!