Nationwide

Is Nationwide down in Ellesmere Port, Cheshire West and Chester, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ellesmere Port, Cheshire West and Chester, England 01/17/2026 01:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (32%)

    Mobile App (32%)

  2. Website (28%)

    Website (28%)

  3. Login (21%)

    Login (21%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

  • DawneDc Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England

    @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

  • diygolf John Pennington💙 (@diygolf) reported from Runcorn, England

    @AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.

  • katemae324 Kate Mae (@katemae324) reported from Liverpool, England

    @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Drew129Law Drew Law (@Drew129Law) reported

    @AskNationwide It’s awful, Jo. My family are hugely distressed as we have no clear answer how our lovely mum died, and I did my best talking to a lady in your bereavement helpline, and she said I should send documents, and I didbut we still getting horrible letters about arrears. PLEASE HELP!

  • _Elrich_ Elrich 🤠 (@_Elrich_) reported

    @AskNationwide “There has been a problem. The transactions has not been completed. We are unable to process this request. Please try again later”

  • uttley Lesley Wood (@uttley) reported

    @scoastpaul @AskNationwide @Misterjspencer I'm afraid I don't know enough to ask the right questions. That's the problem.

  • theabdulML Abdul Muhaymin (@theabdulML) reported

    @AskNationwide Yes. It’s worked. Thank you. It specifically says on the website that you don’t need a card reader when sending to regular payees

  • TimHodgie Tim Hodgson (@TimHodgie) reported

    @AskNationwide after speaking to your customer service team and logging onto my app for them, I am very disappointed to hear that they can't help. I am querying a transaction, from my statements. Simply to which acct and s/c were my 4 figure sum sent? Oh we don't know that!

  • colin12269 Colin Evans (@colin12269) reported from Sutton Valence, England

    Hi @AskNationwide I have a question for you. How can you charge an existing customer a £999 fee to re-fix the term of their mortgage when @Barclays do it for £35 at a lower %age rate and Leeds don't charge a fee at all? Both with better rates than you. Why should we stay?

  • andrewjackson Andrew Jackson (@andrewjackson) reported

    @AskNationwide Kantar isn't a country, it's a research agency. Are they operating on your behalf to gather customer feedback? I'm assuming nationwide passed on my name and number if it was genuine.

  • SteveHocking Steve Hocking (@SteveHocking) reported

    @AskNationwide I'm trying to make an appointment at your Preston branch to transfer a savings account to my nephew but the branch line is never open (trying for days now) can you help?

  • TheInfiniteKiss _ (@TheInfiniteKiss) reported

    @AskNationwide Would appreciate your help over a possible chargeback, please. Have sent a DM.

  • thisonebitesya C.B (@thisonebitesya) reported

    @AskNationwide Is there any issues with the iOS App? Very laggy for me all the time when using on my iPhone 12 Mini