Nationwide

Is Nationwide down in Ellesmere Port, Cheshire West and Chester, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ellesmere Port, Cheshire West and Chester, England 12/31/2025 01:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.

  • katemae324 Kate Mae (@katemae324) reported from Liverpool, England

    @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

  • diygolf John Pennington💙 (@diygolf) reported from Runcorn, England

    @AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations

  • DawneDc Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England

    @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • CassiusOctavius Oderint Dum Metuant (@CassiusOctavius) reported

    I don't always give praise when it's due but @AskNationwide customer service is outstanding. Great effort guys!

  • ScottmccreadyNI Scott #washyourdamnhands (@ScottmccreadyNI) reported

    @AskNationwide This was Bangor Co Down and I havnt got the date changed yet

  • byMrsP byMrsP (@byMrsP) reported

    @AskNationwide Shame Nationwide closed our local branch down. We now don’t have a bank or building society in our town. Sadly nothing further you can help us with as we can’t do the children’s monthly savings trip to you for them to take part physically in the same ritual I did as a child

  • SarahDawson83 Sarah Cregg (@SarahDawson83) reported from Bangor, Northern Ireland

    @elgoldave @AskNationwide Is it not working for you either?

  • RossAndrew999RN Ross Andrew RN FRSPH (retd) NHS Lifer 💙💚😷🚑 (@RossAndrew999RN) reported

    @AskNationwide This is a serious legal issue under the Equality Act that Nationwide just doesn't get.

  • K1lolima Kyle Jones (@K1lolima) reported

    @AskNationwide I'm suddenly having an issue paying for online purchases with my debit card details.

  • JohnCoxon John Coxon (@JohnCoxon) reported

    The phone team told me that I could send a secure message online to close the account. They emailed back saying “here are the step by step instructions to use the website”. The instructions don’t work, which I indicated in my first message to @AskNationwide. (2/4)

  • ElaineBeckett Elaine Beckett (@ElaineBeckett) reported from Grundisburgh, England

    Another example of appalling customer service from @AskNationwide highlighted on @BBCLookEast stay away from these guys people unless you have a strong constitution #verybadservice #nationwidebuildingsociety #customerexperience

  • RossAndrew999RN Ross Andrew RN FRSPH (retd) NHS Lifer 💙💚😷🚑 (@RossAndrew999RN) reported

    @AskNationwide Really shouldn't have to make complaints everytime I try to communicate, using email address agreed with Joe Garner following previous formal complaint & compensation paid for exactly same problem!! We went through issues about webchat, which disconnects if you're too slow!

  • 65Dangermouse David 💙 (@65Dangermouse) reported

    @AskNationwide hi is there a problem with your banking app. I am being told when I try to log in get a message saying we are sorry to safeguard your accounts we need to reconfirm your security details. Please re-enroll on the banking app or call us on 03452 660894 for more info.