Nationwide status: access issues and outage reports

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ellesmere Port, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ellesmere Port, England

The most recent Nationwide outage reports came from the following cities: Birkenhead, Liverpool, and Chester.

City	Problem Type	Report Time
Birkenhead	Login	4 days ago
Liverpool	Website	23 days ago
Liverpool	Login	23 days ago
Liverpool	Login	1 month ago
Chester	Login	1 month ago
Liverpool	Mobile App	2 months ago

Nearby cities with recent reports

Community Discussion

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Nationwide Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

• 
  John Nugent (@PennyArcade777) reported 2 minutes ago from Runcorn, England

  @AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?

• 
  John Nugent (@PennyArcade777) reported 9 minutes ago from Runcorn, England

  @AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.

• 
  Dawne Cooper 💙 (@DawneDc) reported 22 minutes ago from Birkenhead, England

  @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

• 
  John Pennington💙 (@diygolf) reported 25 minutes ago from Runcorn, England

  @AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations

• 
  Kate Mae (@katemae324) reported 27 minutes ago from Liverpool, England

  @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

• 
  Bubbles (@randombbubbles) reported 33 minutes ago from Liverpool, England

  @AskNationwide My internet is working fine for everything else and I restarted my phone & it still won't work

• 
  Bubbles (@randombbubbles) reported 48 minutes ago from Liverpool, England

  @AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hols 🍒 (@Hmadtmts) reported 5 minutes ago

  @AskNationwide I’ve just tried to call the call centre with an issue I have & I was verified & then the bot said “Due to unforeseen circumstances your call cannot be taken right now” - Please can you help? I need to speak to someone ASAP, thanks

• 
  John Williams (@PopeJohno1) reported 7 minutes ago

  @AskNationwide Mycard a valid card payment to Dominoes was declined why Yes I have the money in my account Now fix it Now & 2 pizzas meaty

• 
  Alyson Leitch (@Geordiesbird) reported 8 minutes ago from Woking, England

  @AskNationwide rang today to help a lady who us hard of hearing navigate your switch board..she only wanted to request a new cheque book. Nightmare.. ended up with the call handler saying if he requested a new book the book she is using will be cancelled.28 minutes .no result!

• 
  🌍🌳🐟🙉Ady🤔 (@AdyG28) reported 12 minutes ago

  @AskNationwide I opened a triple access ISA last October which started at 4%, now it's been reduced to 3.3%. Meanwhile in the app you're offering new triple access ISA deals at 4%. Why have you reduced my current one, while offering new deals at the higher rate mine started at?

• 
  Gemma Corfield (@Iloveholly) reported 13 minutes ago

  @AskNationwide Thank you for your help, I accidentally put the wrong pass number. I got in to my bank account

• 
  Professor Adam Taylor (@Adatomy) reported 14 minutes ago

  In germany and cant use #visa cards to pay due to system failure. Not sure what thats about but thankfully had a small amount of cash or would be washing dishes. Waiter tells me its "europe-wide" issue? @AskNationwide any idea if this is a wider system issue or me specific 🤔

• 
  Miguela (@blackhairbub) reported 16 minutes ago

  @AskNationwide I'm not receiving push notifications. My phone is set to receive notifications, but you aren't pushing them out. There is nothing in the notification history screen on the app. Clearly, you're not pushing notifs. How can I escalate this issue?

• 
  Gary Fox (@garygfox) reported 18 minutes ago

  @AskNationwide There is a problem with the new look internet banking - unable to download statements using Firefox. When switch back to original view then can download statements. It works ok in Chrome

• 
  GGciaobella (@GGCiaobella) reported 19 minutes ago

  @AskNationwide do you have problems with your on line banking today …?????

• 
  Paul W (@PaulWoody69) reported 22 minutes ago

  @Powell_Property @TheAA_UK @AskNationwide Always book an MOT one calender month before it's due to expire then any issues can be sorted. Your MOT certificates will then overlap and keep the existing date. Exp 03/26 MOT 02/26 New Exp same as old 03/27