Nationwide

Is Nationwide down in Ellesmere Port, Cheshire West and Chester, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ellesmere Port, Cheshire West and Chester, England 02/06/2026 07:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (29%)

    Mobile App (29%)

  3. Login (29%)

    Login (29%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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Nationwide Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

  • katemae324 Kate Mae (@katemae324) reported from Liverpool, England

    @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

  • DawneDc Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England

    @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

  • diygolf John Pennington💙 (@diygolf) reported from Runcorn, England

    @AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • paulmc_96 Paul McKigen (@paulmc_96) reported

    @AskNationwide hi, yesterday I made an order from argos, they payment has been processed but in my bank pending transactions there is another amount of 129.95 to come out. What can I do here? Or is it a visual error on the app?

  • hoohoowozza wozzaてらつつち (@hoohoowozza) reported

    @AskNationwide your customer services are completely useless. Were no help to me whatsoever!

  • sarahfer Sarah Woods (@sarahfer) reported

    @AskNationwide Hi Amy, no I've been through all this already. It doesn't need updating and neither does my phone. I've uninstalled and reinstalled the app too and that didn't help.

  • alcfac Abbi Cliff (@alcfac) reported

    @AskNationwide can you explain why your ‘emergency’ cover has taken 10 days to NOT fix an 87 year old woman’s boiler. This is shameful. Your engineer broke a part delaying fix now refusing to fix until I pay £300.

  • RevPF RevPF (@RevPF) reported

    @AskNationwide and @TSB websites are both blocking my login because they have "unforeseen" problems. Anyone else having problems?

  • L_Alexander20 Louis (@L_Alexander20) reported

    @AskNationwide having issues with my debit card. How do I order a new card?

  • tsissab86 Matthew Montgomery (@tsissab86) reported

    @AskNationwide Why would I need to re-register when the app was working fine a few days ago. This is not great while I’m abroad having to do all this

  • LTZONDA Luke/Zonda - Staff @Trovo.Live (@LTZONDA) reported

    @AskNationwide 5 working days? A link… **** off.

  • tsissab86 Matthew Montgomery (@tsissab86) reported

    @AskNationwide hi I am currently abroad and my banking app does not seem to be working it won’t let me set up a payee or let me transfer to people I’ve already paid before

  • LTZONDA Luke/Zonda - Staff @Trovo.Live (@LTZONDA) reported

    @AskNationwide please explain to me how you can lose £7k+ and then expect a customer to wait over 3 weeks for an ‘investigation’ bullshit. Credit my account. It’s not hard. Useless customer service