Nationwide status: access issues and outage reports
Some problems detected
Users are reporting problems related to: login, mobile app and website.
Full Outage Map
- Nationwide generated 0 outage signals in the last 24 hours around Ellesmere Port, including 0 direct reports.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ellesmere Port, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 29: Problems at Nationwide
Nationwide is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Nationwide Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
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John Nugent (@PennyArcade777) reported from Runcorn, England@AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?
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John Pennington💙 (@diygolf) reported from Runcorn, England@AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations
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Bubbles (@randombbubbles) reported from Liverpool, England@AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?
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Bubbles (@randombbubbles) reported from Liverpool, England@AskNationwide My internet is working fine for everything else and I restarted my phone & it still won't work
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Kate Mae (@katemae324) reported from Liverpool, England@AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke
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Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England@AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?
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John Nugent (@PennyArcade777) reported from Runcorn, England@AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Josie Bishop (@Josiry71) reported@AskNationwide I don't know when I have had such rude disrespectful service trying to help my elderly friend as I have had from your support service
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John Rogers (@TerminallyChimp) reported@AskNationwide I can’t amend any standing orders, hasn’t been working for days. Just errors, “something has gone wrong”. I can amend, change or add any standing orders. Pretty basic stuff, frustrating.
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The Official Salty 🥃 (@TheTipsyDram) reported@AskNationwide Tried all those and still same screen - was working perfectly yesterday
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JCB (@Plsdoright) reported@AskNationwide Oh, and by the way, the last time I phoned @AskNationwide for help, I was on the phone for nearly two hours…and even then, failed to resolve the problem
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Shelly Lopezespejo (@chelllopez) reported@AskNationwide despite being a loyal customer for over 30yrs got letter yesterday saying my overdraft is being removed with a months notice, if I go into payment plan it affects credit rating. Disgusting treatment, am livid and will be leaving you!!
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Barry Munckton (@bmunckton) reported@AngelaJ24625888 @MichaelFra89678 @AskNationwide Well there are specific criteria I cba to try and repeat in here. It’s all on the website. You’ll have missed 1 element of it. With the current account you need certain numbers of transactions etc.
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James Eglinton (@RealEggy2023) reported@MichaelFra89678 @AskNationwide Why would they reward someone who just has an account and pays no money in? You are not a good customer for them. Otherwise the whole country would open one to get the free £100.
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Francis Wilcox (@Tel_Wilcox) reported@AskNationwide @VirginMoney another day WITHOUT access to my money😠 No explanation why account was closed+No way to get MY money+Refuse to tell me what happens next CUSTOMER FOR 4 DECADES😲 ONE MORE DAY WITH ZERO COMMUNICATION👎 Appalling service❎ Recomend ppl change🤔
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SECURE UK (mark coyle) (@SECUREUK2025) reported@marcusmark2019 very bad customer service then... disgusting behaviour from @AskNationwide
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Eze Hive (@EzeHive) reported@AskNationwide closing an account for no reason, not responding to messages and now refusing to tell me where my money is is a big problem and fraud. Just because I ordered a new card. Urgently get back to me, I shouldn’t have to wait hours on a phone when you’ve taken my money