Nationwide

Is Nationwide down in Ellesmere Port, Cheshire West and Chester, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ellesmere Port, Cheshire West and Chester, England 12/29/2025 06:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

  • DawneDc Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England

    @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.

  • katemae324 Kate Mae (@katemae324) reported from Liverpool, England

    @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?

  • diygolf John Pennington💙 (@diygolf) reported from Runcorn, England

    @AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • carolineshawley Caroline Shawley (@carolineshawley) reported

    .@HSBC_UK I could not feel more let down by you at the moment. You received £300 of mine from BA on 14 April and don’t seem to be able to get it to my new bank, @AskNationwide ! You don’t call me back when you say you will. I get nowhere on social media. Please can someone help?

  • suwhar Millicent Bystander 💙 (@suwhar) reported

    Hi @AskNationwide my son has a current acc with you, he’s going to Uni so has applied for a student account online. Paperwork has come today (dated 15th April!) but has a couple of errors on it. The form only says to sign if correct! Please advise what he needs to do. Thank you

  • sexy_freya SexyFreya (@sexy_freya) reported

    @AskNationwide Yes and absolutely no help at all

  • Markavfc1979 mark bravington (@Markavfc1979) reported

    @AskNationwide Who ever deals with a complaint that i logged over a week ago no contact to the customer aka me in the 5 day window like I was told

  • TabbyDavies Tabby Jo Davies (@TabbyDavies) reported

    @AskNationwide @Cyclomania84 I’m having the same issue today- any updates?

  • MarkAll19523693 Mark Allan (@MarkAll19523693) reported

    @AskNationwide Hi, is there any update on the issue of direct debits and standing orders? My direct debits and standing orders still haven't left my account today. Thanks

  • hastings0107 Nath Hastings (@hastings0107) reported

    @AskNationwide Contacted them 20+ times in the last 4 business working days.

  • LuciaKlencakova Lucia Klencakova (@LuciaKlencakova) reported

    @AskNationwide I am using the nationwide app yes, I have however originally registered over the phone if that has anything to do with the issue.

  • LewisLi02673279 Lewis Little (@LewisLi02673279) reported

    @AskNationwide are the systems still down? I've sent a payment from my account to my Nationwide account that should go in as cash but it is not showing on the app

  • NickMooreUK22 Nick Moore (@NickMooreUK22) reported

    @AskNationwide I have called 4 times and spent over an hour being passed around on the phone just to be cut off every time. That is awful