Nationwide down? Current status and problems in Ellesmere Port, Cheshire West and Chester, England

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ellesmere Port, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

• Login (30%)
• Mobile App (27%)
• Website (25%)
• Transactions (11%)
• Transfer (6%)
• Withdrawals (2%)

Live Outage Map Near Ellesmere Port, England

The most recent Nationwide outage reports came from the following cities: Liverpool, Chester, and Wallasey.

City	Problem Type	Report Time
Liverpool	Login	2 days ago
Chester	Login	5 days ago
Liverpool	Mobile App	1 month ago
Wallasey	Mobile App	1 month ago
St Helens	Transfer	10 months ago
Chester	Login	11 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

• 
  Dawne Cooper 💙 (@DawneDc) reported 3 minutes ago from Birkenhead, England

  @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

• 
  John Nugent (@PennyArcade777) reported 26 minutes ago from Runcorn, England

  @AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.

• 
  Bubbles (@randombbubbles) reported 43 minutes ago from Liverpool, England

  @AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?

• 
  Kate Mae (@katemae324) reported 48 minutes ago from Liverpool, England

  @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

• 
  Bubbles (@randombbubbles) reported 50 minutes ago from Liverpool, England

  @AskNationwide My internet is working fine for everything else and I restarted my phone & it still won't work

• 
  John Pennington💙 (@diygolf) reported 52 minutes ago from Runcorn, England

  @AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations

• 
  John Nugent (@PennyArcade777) reported 59 minutes ago from Runcorn, England

  @AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Stockham (@markstockham) reported 19 seconds ago

  @AskNationwide But I DO want to talk to you today as this is becoming more urgent, it still begs the question why send an email asking me to call (and going through the terrible voice banking system) just to find you are closed. Not good enough!

• 
  WilliamwallaceX25 (@wallacewill17) reported 4 minutes ago

  @AskNationwide @Teenyclem212 did they not tell you over the phone to sell your house like they did to me and my family? two weeks before christmas? after 20 years as a customer & ever missing a payment?

• 
  Mark Stockham (@markstockham) reported 5 minutes ago

  And now @AskNationwide you send me an email to call you, on a weekend, when you don't accept calls. I have been a happy customer up until now, but this customer service issue is now going on for almost a week.....

• 
  Jack (@YSzipbanned) reported 5 minutes ago

  @AskNationwide Im having trouble verifying my payment method, web says they may place $1 auth charge, my account has plenty of funds, and the auth worked before, need help ASAP plz

• 
  Bures Steel Quoits (@buresquoits) reported 6 minutes ago

  @AskNationwide hello my chip seems to have stopped working, what do I do? Didn’t want to report lost or stolen.

• 
  Manbeast (@DoNotSteele) reported 9 minutes ago

  @AskNationwide It says “Sorry there is a problem. We can’t set up the Banking app. For further information, please call us. Lines are open from 8am - 8pm. If abroad, please call us +441793656789 Call 08000556622”

• 
  That is a cheese baby (@Kimberley_Sear) reported 10 minutes ago

  @AskNationwide I have had a few problems with trying to buy items online. My card keeps being refused and there is no option for me to authorise via the app. I have money in the bank and there is no issue with the website as I have used my Revolut banking card successfully.

• 
  Ace85babe (@19ACE85) reported 11 minutes ago

  @AskNationwide @Sam_London100 I still cannot switch mortgages through the app web page comes up blank and doesn’t load. Tried to sign in through website there’s a technical fault. Why is it always so difficult to navigate your products it makes me wanna remortgage elsewhere 🙄

• 
  Gemma Green (@GemmaGr64433320) reported 11 minutes ago

  @AskNationwide Yes I do. I just called customer service who gave my customer number I deleted the app and installed again but still not loading

• 
  John L Haggis (@johnlhaggis) reported 17 minutes ago

  @AskNationwide you are now *************** well and truly. Made a complaint was told “we expect this to be no later than 15 June” on the 6th of July I’m told “fair outcome to the complaint within 10 working days”. Letter dated 21st July “Update in seven working days”