Nationwide

Is Nationwide down in Ellesmere Port, Cheshire West and Chester, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ellesmere Port, Cheshire West and Chester, England 11/25/2025 23:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (23%)

    Website (23%)

  3. Login (10%)

    Login (10%)

  4. Transactions (7%)

    Transactions (7%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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Nationwide Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

  • diygolf John Pennington💙 (@diygolf) reported from Runcorn, England

    @AskNationwide We have unfortunately reached a point that leaves me no choice but to find new bankers I’ve tried to sort this matter out privately but got nowhere due to your employees following a Script written by somebody with no comprehension of customer relations

  • katemae324 Kate Mae (@katemae324) reported from Liverpool, England

    @AskNationwide When will my payments been received into my account? This has been going on all day now an these customer service responses aren’t clarifying anything just blatantly copied an pasted ? What is your complaints email address to? Absolute joke

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide Your habit of forcing customers to start new triple access accounts by changing them to instant access after 1 year is counterproductive. A better way is only allow one of these accounts per customer then it would be easier for you to increase the interest.

  • randombbubbles Bubbles (@randombbubbles) reported from Liverpool, England

    @AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?

  • DawneDc Dawne Cooper 💙 (@DawneDc) reported from Birkenhead, England

    @AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?

  • PennyArcade777 John Nugent (@PennyArcade777) reported from Runcorn, England

    @AskNationwide How come I have 5 triple access accounts with varying interest rates? Am I abusing your rules?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • isolinealmonds L (@isolinealmonds) reported

    @AskNationwide @BOOM3R_BOY Good luck James, they don't answer chat either. App is always playing up and yes, mine is down too atm

  • young1economist YoungEconomist (@young1economist) reported

    @john_actuary @AskNationwide @AvivaUK My Admiral policy renewal price is 35% *cheaper* this year! I can still find even cheaper via a comparison site, but am almost tempted to stay to reward them for not ripping off an existing customer - for once!

  • ellie_rosalyn Ellie (@ellie_rosalyn) reported

    @AskNationwide Hi! I'm trying to carry out a balance transfer on the app, but I keep getting a technical difficulties message, despite the service status saying all working as normal? Is the service down? Is there another way I can do tbe transfer?

  • DavidWhite_IO David White (@DavidWhite_IO) reported

    @AskNationwide your automated call handler is terrible. Put all the details requested in the keypad, asked for them again & again & again. I’m trying to report a stolen card and it’s impossible to speak with a human

  • bell_bell1985 Victoria (@bell_bell1985) reported

    @AskNationwide Hi, I’m having trouble accessing your banking app, so think you have a problem your end!

  • top200fpl Top 200 FPL (@top200fpl) reported

    @mattmoore014 @BOOM3R_BOY @AskNationwide Are they giving any indication of when this will be fixed? 24 hours of not being able to use the banking app yet seemingly no acknowledgment there’s even a problem

  • Abdabby Abigail Brown (@Abdabby) reported

    @AskNationwide fantastic service from your Ipswich town branch yesterday when my card was not working in the shops. Super speedy help and service making sure I didn't waste my time walking into town and could still get the bits I needed!

  • RobSwish Rob Swift (@RobSwish) reported

    I can open and use a @StarlingBank account in minutes. I'm 8 days into a @AskNationwide account setup and I still can't login because I need another thing I don't have.

  • RachelH_NPD Rachel Hilton (@RachelH_NPD) reported

    @AskNationwide Hi, in April Nationwide issues £50 rewards to all accounts holders. Mine was paid directly into my account but my children had cheques issued. I have just had an opportunity to get them banked and can't find them. Would you be willing to re-issue them?

  • ChelseaaJadee_ Chelsea (@ChelseaaJadee_) reported

    @AskNationwide i’ve just registered for the online banking for my mortgage but when I try to login, it’s telling me my details can’t be found?