Nationwide status: access issues and outage reports

Problems in the last 24 hours in Droitwich, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Droitwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Droitwich, England

Latest outage, problems and issue reports in Droitwich and nearby locations:

• 
  Claire Louise Willis ⚡️🗝 (@wolvesclaire) reported 3 minutes ago from Worcester District, England

  Hi @AskNationwide are there any issues with receiving money on the app as i have transferred funds from my barclays account to my nationwide at 10am this morning and the funds have left my barclays account but havent gone into my nationwide account.

• 
  Michael Dobbins (@dobbo666) reported 37 minutes ago from Kidderminster, England

  @AskNationwide I need to speak to a human being as your chat service is poor

• 
  Michael Dobbins (@dobbo666) reported 38 minutes ago from Kidderminster, England

  @AskNationwide And your chat service is poor

• 
  David Wooldridge (@ThatDaveW) reported 45 minutes ago from Worcestershire, England

  Wow! @AskNationwide your phone customer service is completely unacceptable.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Platinum Trophy 141 (@plattrophy141) reported 5 minutes ago

  @AskNationwide Hello, I ordered a credit card over 10 working days ago and I still haven’t received it. I start a new job on Monday which I need the card for to pay for travelling but now I won’t be able to get there because of your inadequate service. Trashy Bank

• 
  Frazer Grant (@financefraz) reported 5 minutes ago

  @AshDavidsonUK @AskNationwide Thats awful!! did you complain?

• 
  Christopher Freeman (@cmdfreeman) reported 5 minutes ago

  @AskNationwide Would love to but your app is down. I’m in the midst of a switch and already regretting it. You’re not a serious bank.

• 
  Jordan (@JordanPostingX) reported 10 minutes ago

  @AskNationwide No, I can't do that as your bank has a stupid policy where you need the bank card to access interentet banking. Your phone lines are also useless as it's a robot who keeps saying the same thing over and over. Really unhelpful response at a very stressful time.

• 
  Sheridan Birtwistle (@twwooer) reported 11 minutes ago

  @AskNationwide UK National Cyber Security Centre recommends passkeys. Nationwide does not appear to have issued a statement about why it does not use them for banking. As your customer I would like a statement please about when you will adopt passkeys

• 
  Johnboy Scott 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Johnboy014) reported 12 minutes ago

  @AskNationwide Thank you for the £100. A loyal customer 👍 Oops,not a loyal customer. At least the Ceo has a good bunch of 💷💷💷 🤔👏👏😡

• 
  Tina Raistrick (@tinamay1977) reported 13 minutes ago

  @AskNationwide Its says technical issues nationwide end

• 
  The Official Salty 🥃 (@TheTipsyDram) reported 14 minutes ago

  @AskNationwide Tried all those and still same screen - was working perfectly yesterday

• 
  Chris Mollett (@CPFCmollett) reported 20 minutes ago

  @AskNationwide I have recently started getting statements for an ISA account however I was under the impression that I closed down all accounts with yourselves a long time ago. Your AI assistant is asking me to log in to online banking to receive help but I don’t have it to do so

• 
  Christopher Freeman (@cmdfreeman) reported 21 minutes ago

  @AskNationwide @Mollylou1988 Similar problem. Money transfer to another bank says it’s worked but over 90 minutes later hasn’t arrived. Something definitely wrong.