Nationwide status: access issues and outage reports

Problems in the last 24 hours in Droitwich, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Droitwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Droitwich, England

Latest outage, problems and issue reports in Droitwich and nearby locations:

• 
  Michael Dobbins (@dobbo666) reported 22 minutes ago from Kidderminster, England

  @AskNationwide And your chat service is poor

• 
  Claire Louise Willis ⚡️🗝 (@wolvesclaire) reported 34 minutes ago from Worcester District, England

  Hi @AskNationwide are there any issues with receiving money on the app as i have transferred funds from my barclays account to my nationwide at 10am this morning and the funds have left my barclays account but havent gone into my nationwide account.

• 
  David Wooldridge (@ThatDaveW) reported 40 minutes ago from Worcestershire, England

  Wow! @AskNationwide your phone customer service is completely unacceptable.

• 
  Michael Dobbins (@dobbo666) reported 52 minutes ago from Kidderminster, England

  @AskNationwide I need to speak to a human being as your chat service is poor

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alyson Leitch (@Geordiesbird) reported 2 minutes ago

  @AskNationwide She is not on the internet ,as she is 80. This is the reason I had to help her, as I’ve always done when she needs a new cheque book. Today my time was wasted Brendon was very belligerent and would NOT listen to me!

• 
  daisy macvicar (@daisy_macvicar) reported 6 minutes ago

  @AskNationwide I’ve tried phoning and been hung up on as it says I’m not registered to telephone banking. I need to access my account as I’ve got payments I need to make. The card that says I need to put in to the card reader isn’t my card.

• 
  Carl (@uncle_carl1) reported 9 minutes ago

  @AskNationwide So far your online service has required me to log in five times in ten minutes, won't allow me to convert my account and has a broken link to the page where I'm supposed to be able to . Online chat has no-one available either. Best possible service? Really?

• 
  Ron Winn (@RonsRant) reported 10 minutes ago

  @AskNationwide A simple question [no personal details] AskNationwide & I have. You want AI to help me. Is it capable? The answer is Yes or No. A techical question which AI is unlikely to be capable of answering.

• 
  James Berkeley-Clarke (@JBerkeleyClarke) reported 15 minutes ago

  @Tel_Wilcox @AskNationwide @VirginMoney Oh damn that's bad! I saw the two different bank posts and thought you had been hacked. Seems service in all areas is ridiculously poor lately. Crap 🙄

• 
  Garfies (@Garfies) reported 16 minutes ago

  @AskNationwide just to let you know the app update says you can close savings accounts within app …. You can’t… he redirects to website.. Regards Pete

• 
  Jonathan Leigh (@LeighJonathan) reported 17 minutes ago

  @AskNationwide Nationwide say the website changes are in response to customer feedback. I'm a customer and I was not asked! The new online account format is appalling: the transaction type, description, and reference are not visible at a glance. Please leave the old format as an option.

• 
  krupal (@krupalb) reported 18 minutes ago

  Very concerned by @AskNationwide handling of my account. Very disappointed with Nationwide. A payment was blocked, no clear reason was given, and my online access was restricted. Because my phone is also locked due to a work-profile issue, I’m left unable to access my banking...

• 
  OL (@LerryOwen) reported 19 minutes ago

  Hey @AskNationwide very disappointing you can’t open a ISA with yourselves online unless you’re an existing customer. Also very poor not to be able to transfer an existing isa in along with allowing this years allowance.

• 
  Mighty Claret (@Mickbfc76) reported 20 minutes ago

  @AskNationwide As a customer for over 15 years I'm gutted (again) that I'm not part of the fair sharer. Every time is a sad moment. Don't know what I'm doing wrong to miss such privileges even though I've been on your website to check