Nationwide status: access issues and outage reports

Problems in the last 24 hours in Droitwich, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Droitwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Droitwich, England

Latest outage, problems and issue reports in Droitwich and nearby locations:

• 
  Michael Dobbins (@dobbo666) reported 8 minutes ago from Kidderminster, England

  @AskNationwide I need to speak to a human being as your chat service is poor

• 
  David Wooldridge (@ThatDaveW) reported 30 minutes ago from Worcestershire, England

  Wow! @AskNationwide your phone customer service is completely unacceptable.

• 
  Claire Louise Willis ⚡️🗝 (@wolvesclaire) reported 38 minutes ago from Worcester District, England

  Hi @AskNationwide are there any issues with receiving money on the app as i have transferred funds from my barclays account to my nationwide at 10am this morning and the funds have left my barclays account but havent gone into my nationwide account.

• 
  Michael Dobbins (@dobbo666) reported 57 minutes ago from Kidderminster, England

  @AskNationwide And your chat service is poor

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wayne Robertson (@2024Wayne) reported 3 minutes ago

  @AskNationwide Your phone and web chat teams haven’t been very good in the past and it’s taken Tracy M to get things sorted last time o had issues that the web and phone teams didn’t sort !

• 
  Chris (@Sparky2504) reported 3 minutes ago

  Hi @AskNationwide The app isn’t working for me either! It hasn’t been working since last night. Keeps saying “Something went wrong”. I have restarted the app and also uninstalled and reinstalled it. Still doesn’t work.

• 
  SomeWhiteGirl (@TheSmirkingApe) reported 6 minutes ago

  @Sparky2504 @AskNationwide Good luck, do you have your customer number and your telephone password because you're not speaking to a person if you don't have these. Gone are the days when you just call up and speak to a person

• 
  JTB (@fimbisj) reported 8 minutes ago

  @AskNationwide why is your telephone number for customers 03457302011 such rubbish? What’s wrong with just answering the phone? Why does AI have to be involved? when using callback it rings twice and hangs up. Your branch staff are brilliant your telephone service is terrible

• 
  Christopher Freeman (@cmdfreeman) reported 9 minutes ago

  @AskNationwide @Mollylou1988 Similar problem. Money transfer to another bank says it’s worked but over 90 minutes later hasn’t arrived. Something definitely wrong.

• 
  JCB (@Plsdoright) reported 10 minutes ago

  @AskNationwide Struggling to contact Nationwide about customer service issues. Prepared lengthy email of appalling customer service from Aviva, insurance partner….but Nationwide don’t accept emails! Tried their chat…a wasted hour!

• 
  Shaun Toole (@garabaldired) reported 13 minutes ago

  @AskNationwide is your banking app down? Tried to make a payment via bank transfer and fsiled twice now. #nationwidedown

• 
  Neve (@nevesunhappy) reported 15 minutes ago

  @AskNationwide app down? I cannot pay for anything from my phone, the app says my account does not exist ..

• 
  ESC Matt UK 🇬🇧 (@ESCMattUK) reported 15 minutes ago

  @AskNationwide I’ve been trying to move my money from my current account to my savings account for several days but the app keeps refusing to allow me to do it. Please help

• 
  Holly 🇺🇦 (@HoZiegler) reported 17 minutes ago

  @AskNationwide when will the faster payments card reader issue be fixed ?