Nationwide status: access issues and outage reports

Problems in the last 24 hours in Droitwich, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Droitwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Droitwich, England

Latest outage, problems and issue reports in Droitwich and nearby locations:

• 
  Claire Louise Willis ⚡️🗝 (@wolvesclaire) reported 5 minutes ago from Worcester District, England

  Hi @AskNationwide are there any issues with receiving money on the app as i have transferred funds from my barclays account to my nationwide at 10am this morning and the funds have left my barclays account but havent gone into my nationwide account.

• 
  Michael Dobbins (@dobbo666) reported 14 minutes ago from Kidderminster, England

  @AskNationwide I need to speak to a human being as your chat service is poor

• 
  David Wooldridge (@ThatDaveW) reported 25 minutes ago from Worcestershire, England

  Wow! @AskNationwide your phone customer service is completely unacceptable.

• 
  Michael Dobbins (@dobbo666) reported 45 minutes ago from Kidderminster, England

  @AskNationwide And your chat service is poor

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rachael Santangelo (@Beleza_Rach) reported 4 minutes ago from Haddington, Scotland

  Not sure if it's @TheAA_UK or @AskNationwide who are not great but after 18 years breaking down on the motorway and being told someone will be here in 4 hrs when your 15 mins from Edinburgh is blowing my mind!!!!

• 
  Ric M. (@revoraman) reported 8 minutes ago

  @AskNationwide Her response and get away for an early lunch! What a diabolical and despicable level of Customer Service from Nationwide. Now, a Complaint to the Financial Ombudsman is the only choice left for me. #Nationwide? Not worth a piss in a pot!!

• 
  bells (@AnnaMercer17901) reported 8 minutes ago

  @AskNationwide great bank put £80 in my account with your card machine and taken it off me not great as a your online help was shocking

• 
  Chrismit (@RadiationSloth) reported 9 minutes ago

  @AskNationwide if we call your frais helpline after a dodgy transaction is picked up, as you request, there is a long wait. Fair enough. Why do you cut us off after 13 minutes on hold? How do i get through to sort out the problem without you cutting me off?

• 
  me (@notmewhome) reported 10 minutes ago

  So I'm trying to switch my bank from @AskNationwide to @firstdirect @firstdirecthelp whu am I being told I cant as nationwide aren't part of switch service? Is this correct and how do I go about this now as I switched to get the £175

• 
  Phil (@trollied) reported 14 minutes ago

  @Claire__McClean @AskNationwide You have a physical card with the number on. Apple Pay uses a completely different number that nobody has access to. You need to talk to the vendor that you did the transaction with & they will know how to refund you.

• 
  Shelly Lopezespejo (@chelllopez) reported 15 minutes ago

  @AskNationwide despite being a loyal customer for over 30yrs got letter yesterday saying my overdraft is being removed with a months notice, if I go into payment plan it affects credit rating. Disgusting treatment, am livid and will be leaving you!!

• 
  Julie (@JulieMelvinator) reported 15 minutes ago

  @AskNationwide I’m fuming!! Finally got thru to HMRC to make a payment and you’ve blocked my card cos I tried twice due to the automated service not hearing my postcode wrong!!! Now I’ve got to get on the phone to them again… !! As you’ve blocked the payment!!!!!!

• 
  David (@Earlofh) reported 15 minutes ago

  @AskNationwide This has changed because previously as soon as I bought something using my credit card I could immediately whilst on the app & so I didn’t forget, transfer the money from my current account to my credit card account, I can’t see the problem in not being able to do that now.

• 
  Kaarin (@Kaarin007) reported 16 minutes ago

  @AskNationwide I lost a better interest rate because your processes are antiquated, if not down right illegal! 2 months to sort out a very small mortgage and it's caused so much stress. Complaints couldn't even tell me when a decision was made & the letter I never received @Debbiecrosbie1