Nationwide status: access issues and outage reports

Problems in the last 24 hours in Bluntisham, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Bluntisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Bluntisham, England

Latest outage, problems and issue reports in Bluntisham and nearby locations:

• 
  Andrew Harmsworth FRAS 😷 (@harmsy) reported 6 minutes ago from Cambridgeshire, England

  @RevdCharles @AskNationwide Good guess. No, I know what it is, and they do it every few years so that our end date doesn’t come early. Profits before principles. Or “computer error” as they call it!

• 
  Andrew Harmsworth FRAS 😷 (@harmsy) reported 37 minutes ago from Oakington and Westwick, England

  Interest rate has gone up on our @AskNationwide mortgage, so of course our monthly payment has gone *down* £74 per month. Interest rates should go UP more often please! I think their software has a bug…

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Mesney (@j_mesney) reported 8 minutes ago

  @AskNationwide what the heck is going on? Your phone customer support drops calls claiming a “technical issue”. The banking app’s chat is in a death loop and isn’t working. The banking app isn’t showing details like standing orders. ETA for fixes? There’s no way to contact you.

• 
  kathleen reid (@independencekat) reported 8 minutes ago

  @MattyCanPic @AskNationwide Im having a very similar problem , also funds not transferring from savings account.

• 
  Tom Morgan (@twmorgan11) reported 8 minutes ago

  @AskNationwide No problem I'm sorted speaking to your agent now – but you should have a look at that in your app UX, as it's completely bonkers to ask a user to insert the lost card to replace their lost card

• 
  Jordan (@jbtrance) reported 10 minutes ago

  @AskNationwide I've tired calling the bank now 3 times today and everytime I've got through they can't hear me... I know it's not the phone as I've used 3 different phones. Is there a problem on your end ?

• 
  JCB (@Plsdoright) reported 12 minutes ago

  @AskNationwide Oh, and by the way, the last time I phoned @AskNationwide for help, I was on the phone for nearly two hours…and even then, failed to resolve the problem

• 
  william (@willyamhobbs) reported 19 minutes ago

  @MattyCanPic @AskNationwide I am also having this problem

• 
  TK (@tonykinsley) reported 21 minutes ago

  @AskNationwide Your bot keeps telling me its too busy and I can't see how to email a question! How do I email a question about an ISA that I have a problem with?

• 
  Carl Lamb 🐑 (@carllamby2010) reported 21 minutes ago

  @AskNationwide Still not working payments not going through

• 
  Karl Dyer (@KarlDyer15) reported 22 minutes ago

  What the hell has happened @AskNationwide you used to be the best place to bank with good customer service, you’ve now just closed my ISA with no further deposits being allowed 🤯

• 
  Jenny Smith (@GoodyActually) reported 28 minutes ago

  I did get a response! Well done @AskNationwide for at least not pretending that I didn't exist ... ... ... but it was very dismissive - referred me to 'the team' and said "we stand by our support of this event". 3/